市場調查報告書

客戶經驗監測的全球市場

Customer Experience Monitoring

出版商 Global Industry Analysts, Inc. 商品編碼 285004
出版日期 內容資訊 英文 178 Pages
商品交期: 最快1-2個工作天內
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客戶經驗監測的全球市場 Customer Experience Monitoring
出版日期: 2019年10月01日內容資訊: 英文 178 Pages
簡介

本報告以客戶經驗監測(CEM)的全球市場進行為主題,提供其他各產品區隔分析,美國、加拿大、日本、歐洲、亞太地區及其他地區等,每個地區的綜合分析,以及2014年到2020年各年的實際成果/估計及預測,和這些市場過去5年的分析、49家主要企業及利基企業簡介彙整。

第1章 簡介、調查方法、產品定義

  • 調查的可靠性和報告的規定
  • 免責聲明
  • 資料的解釋和報告的層級
    • 定量技術及分析法
  • 產品的定義和調查範圍

第2章 摘要整理

  • 產業概要
    • 終端用戶體驗監測 - 氣勢漸增
    • 增加的Web性能監測的需求
    • 電訊的客戶經驗監測(CEM)的重要性高漲
    • 現在及未來分析
  • 產業的概況及趨勢
    • 市場方案
    • CEM市場見證大幅度的成長
    • CEM成為強化顧客忠誠度和提高盈利的工具
    • CEM的演進
    • 透過關鍵實踐企業將從CEM得到最大的利益
    • 資料轉換為動作的管理工具的整合
    • 以與客戶對話的診斷為焦點
    • 組織全體共享客戶報告
    • 多樣化資料、來源的整合
    • 麻煩及非結構化回饋的監測
    • 顧客反饋迴路的封閉
    • 獎勵顧客透過對話調查參加
    • 為了CEM整合社群媒體
    • 連結品牌體驗與顧客回饋
    • 社群媒體對提高顧客體驗的影響
    • 電訊領域客戶為了維繫和獲得客戶注意CEM
    • 產生出傳統銷售額的方法為讓路給電訊的客戶經驗管理
    • 很多可利用技術還不完全
    • 可群組化的電訊領域CEM解決方案
    • 網路探針在電訊產業失去光輝
    • 行動網際網路的流量增加產生新的分析解決方案
    • 網站和網站應用的體驗監測
    • 主動式及被動式監測產生組合的必要
    • 主動及被動式監測(APM)工具引人注目
    • 標籤管理解決方案的需求旺盛
    • 零組件層級和現實用戶監測解決方案的熱門
    • 壓縮網站分析的需求增加
    • 網站分析市場成熟,整合化活動降低
  • 產品概要
    • 客戶經驗:序
    • 提高客戶經驗的方法
    • CEM是什麼?
    • CEM對顧客關係管理
    • 優點
    • CEM的採用限制組織的要素
    • 終端用戶/CEM工具- 定義
    • 終端用戶監測解決方案的主要優點
    • 終端用戶體驗監測的方法
    • 綜合交易
    • 被動收集器
    • Java腳本
    • 網站監測解決方案的種類
    • 被動式監測/現實用戶監測
    • 主動監測/綜合監測
  • 產品的創新/發表
    • CustVox發表CEM成熟度評估工具
    • CA Technologies更新CA工作負載自動化解決方案
    • Huawei Technologies在HUAWEI SmartCare CEM解決方案內建IDEAL使用案例
    • Accanto發表iCEM監測平台
    • OracleRightNow 發表CX雲端服務
    • Amplified Analytics 顧客匯報的NPSR 發表Voice
    • Neustar NeustarR 發表Web效能管理解決方案
    • Nokia Siemens Networks升級Demand portal的CEM
    • 其他5個案例
  • 近來產業活動
    • CustVoxJacobsons Direct Marketing Services 和合作
    • Nexus TelecomAitoTechnologies的合作
    • IBMTealeaf Technology 收購
    • OracleRightNow Technologies 承繼的產業
    • Guangdong Nokia Siemens Networks 締結契約
    • 其他8個案例
  • 主要企業
    • Aternity, Inc. (美國)
    • BMC Software, Inc. (美國))
    • CA Technologies, Inc. (美國)
    • Comarch SA (波蘭)
    • Compuware Corporation (美國)
    • CorrelSense, Inc. (美國)
    • Dominion Digital, Inc. (美國)
    • Huawei Technologies Co., Ltd. (中國)
    • IBM (美國)
    • 其他12家公司
  • 全球市場展望

第3章 市場

  • 美國
  • 加拿大
  • 歐洲
  • 亞太地區
  • 其他地區

本網頁內容可能與最新版本有所差異。詳細情況請與我們聯繫。

目錄
Product Code: MCP-7838

Customer Experience Monitoring market worldwide is projected to grow by US$387.6 Million, driven by a compounded growth of 23.7%. PC Terminal, one of the segments analyzed and sized in this study, displays the potential to grow at over 22.1%. The shifting dynamics supporting this growth makes it critical for businesses in this space to keep abreast of the changing pulse of the market. Poised to reach over US$227.3 Million by the year 2025, PC Terminal will bring in healthy gains adding significant momentum to global growth.

Representing the developed world, the United States will maintain a 20.8% growth momentum. Within Europe, which continues to remain an important element in the world economy, Germany will add over US$16.9 Million to the region's size and clout in the next 5 to 6 years. Over US$13.7 Million worth of projected demand in the region will come from Rest of Europe markets. In Japan, PC Terminal will reach a market size of US$12.6 Million by the close of the analysis period. As the world's second largest economy and the new game changer in global markets, China exhibits the potential to grow at 28.1% over the next couple of years and add approximately US$88.8 Million in terms of addressable opportunity for the picking by aspiring businesses and their astute leaders. Presented in visually rich graphics are these and many more need-to-know quantitative data important in ensuring quality of strategy decisions, be it entry into new markets or allocation of resources within a portfolio. Several macroeconomic factors and internal market forces will shape growth and development of demand patterns in emerging countries in Asia-Pacific, Latin America and the Middle East. All research viewpoints presented are based on validated engagements from influencers in the market, whose opinions supersede all other research methodologies.

Competitors identified in this market include, among others, BMC Software, Inc.; CA Technologies; Comarch SA; Compuware Corporation; Huawei Technologies Co., Ltd.; Oracle Corporation; Radcom Ltd.; RadioOpt GmbH; Riverbed Technology; SingleStone

TABLE OF CONTENTS

I. METHODOLOGY

II. EXECUTIVE SUMMARY

1. MARKET OVERVIEW

  • Global Competitor Market Shares
  • Customer Experience Monitoring Competitor Market Share Scenario Worldwide (in %): 2019 & 2028

2. FOCUS ON SELECT PLAYERS

3. MARKET TRENDS & DRIVERS

4. GLOBAL MARKET PERSPECTIVE

  • TABLE 1: Customer Experience Monitoring Global Market Estimates and Forecasts in US$ Million by Region/Country: 2018-2025
  • TABLE 2: Customer Experience Monitoring Market Share Shift across Key Geographies Worldwide: 2019 VS 2025
  • TABLE 3: PC Terminal (Type) World Market by Region/Country in US$ Million: 2018 to 2025
  • TABLE 4: PC Terminal (Type) Market Share Breakdown of Worldwide Sales by Region/Country: 2019 VS 2025
  • TABLE 5: Mobile Terminal (Type) Potential Growth Markets Worldwide in US$ Million: 2018 to 2025
  • TABLE 6: Mobile Terminal (Type) Market Sales Breakdown by Region/Country in Percentage: 2019 VS 2025
  • TABLE 7: Retail (Application) Global Market Estimates & Forecasts in US$ Million by Region/Country: 2018-2025
  • TABLE 8: Retail (Application) Market Share Breakdown by Region/Country:
  • 2019 VS 2025
    • TABLE 9: Bank & Finance Institution (Application) Demand Potential Worldwide in US$ Million by Region/Country: 2018-2025
    • TABLE 10: Bank & Finance Institution (Application) Share Breakdown Review by Region/Country: 2019 VS 2025
    • TABLE 11: Hospital (Application) Worldwide Latent Demand Forecasts in US$ Million by Region/Country: 2018-2025
    • TABLE 12: Hospital (Application) Distribution of Global Sales by Region/Country:
  • 2019 VS 2025
    • TABLE 13: Other Applications (Application) Sales Estimates and Forecasts in US$ Million by Region/Country for the Years 2018 through 2025
    • TABLE 14: Other Applications (Application) Global Market Share Distribution by Region/Country for 2019 and 2025

III. MARKET ANALYSIS

  • GEOGRAPHIC MARKET ANALYSIS
  • UNITED STATES
    • Market Facts & Figures
    • US Customer Experience Monitoring Market Share (in %) by Company: 2019 & 2025
    • TABLE 15: United States Customer Experience Monitoring Market Estimates and Projections in US$ Million by Type: 2018 to 2025
    • TABLE 16: United States Customer Experience Monitoring Market Share Breakdown by Type: 2019 VS 2025
    • TABLE 17: United States Customer Experience Monitoring Latent Demand Forecasts in US$ Million by Application: 2018 to 2025
    • TABLE 18: Customer Experience Monitoring Market Share Breakdown in the United States by Application: 2019 VS 2025
  • CANADA
    • TABLE 19: Canadian Customer Experience Monitoring Market Estimates and Forecasts in US$ Million by Type: 2018 to 2025
    • TABLE 20: Customer Experience Monitoring Market in Canada: Percentage Share Breakdown of Sales by Type for 2019 and 2025
    • TABLE 21: Canadian Customer Experience Monitoring Market Quantitative Demand Analysis in US$ Million by Application: 2018 to 2025
    • TABLE 22: Canadian Customer Experience Monitoring Market Share Analysis by Application: 2019 VS 2025
  • JAPAN
    • TABLE 23: Japanese Market for Customer Experience Monitoring: Annual Sales Estimates and Projections in US$ Million by Type for the Period 2018-2025
    • TABLE 24: Japanese Customer Experience Monitoring Market Share Analysis by Type: 2019 VS 2025
    • TABLE 25: Japanese Demand Estimates and Forecasts for Customer Experience Monitoring in US$ Million by Application: 2018 to 2025
    • TABLE 26: Customer Experience Monitoring Market Share Shift in Japan by Application: 2019 VS 2025
  • CHINA
    • TABLE 27: Chinese Customer Experience Monitoring Market Growth Prospects in US$ Million by Type for the Period 2018-2025
    • TABLE 28: Chinese Customer Experience Monitoring Market by Type: Percentage Breakdown of Sales for 2019 and 2025
    • TABLE 29: Chinese Demand for Customer Experience Monitoring in US$ Million by Application: 2018 to 2025
    • TABLE 30: Chinese Customer Experience Monitoring Market Share Breakdown by Application: 2019 VS 2025
  • EUROPE
    • Market Facts & Figures
    • European Customer Experience Monitoring Market: Competitor Market Share Scenario (in %) for 2019 & 2025
    • TABLE 31: European Customer Experience Monitoring Market Demand Scenario in US$ Million by Region/Country: 2018-2025
    • TABLE 32: European Customer Experience Monitoring Market Share Shift by Region/Country: 2019 VS 2025
    • TABLE 33: European Customer Experience Monitoring Market Estimates and Forecasts in US$ Million by Type: 2018-2025
    • TABLE 34: European Customer Experience Monitoring Market Share Breakdown by Type: 2019 VS 2025
    • TABLE 35: European Customer Experience Monitoring Addressable Market Opportunity in US$ Million by Application: 2018-2025
    • TABLE 36: European Customer Experience Monitoring Market Share Analysis by Application: 2019 VS 2025
  • FRANCE
    • TABLE 37: Customer Experience Monitoring Market in France by Type: Estimates and Projections in US$ Million for the Period 2018-2025
    • TABLE 38: French Customer Experience Monitoring Market Share Analysis by Type: 2019 VS 2025
    • TABLE 39: Customer Experience Monitoring Quantitative Demand Analysis in France in US$ Million by Application: 2018-2025
    • TABLE 40: French Customer Experience Monitoring Market Share Analysis: A 7-Year Perspective by Application for 2019 and 2025
  • GERMANY
    • TABLE 41: Customer Experience Monitoring Market in Germany: Recent Past, Current and Future Analysis in US$ Million by Type for the Period 2018-2025
    • TABLE 42: German Customer Experience Monitoring Market Share Breakdown by Type: 2019 VS 2025
    • TABLE 43: Customer Experience Monitoring Market in Germany: Annual Sales Estimates and Forecasts in US$ Million by Application for the Period 2018-2025
    • TABLE 44: Customer Experience Monitoring Market Share Distribution in Germany by Application: 2019 VS 2025
  • ITALY
    • TABLE 45: Italian Customer Experience Monitoring Market Growth Prospects in US$ Million by Type for the Period 2018-2025
    • TABLE 46: Italian Customer Experience Monitoring Market by Type: Percentage Breakdown of Sales for 2019 and 2025
    • TABLE 47: Italian Demand for Customer Experience Monitoring in US$ Million by Application: 2018 to 2025
    • TABLE 48: Italian Customer Experience Monitoring Market Share Breakdown by Application: 2019 VS 2025
  • UNITED KINGDOM
    • TABLE 49: United Kingdom Market for Customer Experience Monitoring: Annual Sales Estimates and Projections in US$ Million by Type for the Period 2018-2025
    • TABLE 50: United Kingdom Customer Experience Monitoring Market Share Analysis by Type: 2019 VS 2025
    • TABLE 51: United Kingdom Demand Estimates and Forecasts for Customer Experience Monitoring in US$ Million by Application: 2018 to 2025
    • TABLE 52: Customer Experience Monitoring Market Share Shift in the United Kingdom by Application: 2019 VS 2025
  • SPAIN
    • TABLE 53: Spanish Customer Experience Monitoring Market Estimates and Forecasts in US$ Million by Type: 2018 to 2025
    • TABLE 54: Customer Experience Monitoring Market in Spain: Percentage Share Breakdown of Sales by Type for 2019 and 2025
    • TABLE 55: Spanish Customer Experience Monitoring Market Quantitative Demand Analysis in US$ Million by Application: 2018 to 2025
    • TABLE 56: Spanish Customer Experience Monitoring Market Share Analysis by Application: 2019 VS 2025
  • RUSSIA
    • TABLE 57: Russian Customer Experience Monitoring Market Estimates and Projections in US$ Million by Type: 2018 to 2025
    • TABLE 58: Russian Customer Experience Monitoring Market Share Breakdown by Type: 2019 VS 2025
    • TABLE 59: Russian Customer Experience Monitoring Latent Demand Forecasts in US$ Million by Application: 2018 to 2025
    • TABLE 60: Customer Experience Monitoring Market Share Breakdown in Russia by Application: 2019 VS 2025
  • REST OF EUROPE
    • TABLE 61: Rest of Europe Customer Experience Monitoring Market Estimates and Forecasts in US$ Million by Type: 2018-2025
    • TABLE 62: Rest of Europe Customer Experience Monitoring Market Share Breakdown by Type: 2019 VS 2025
    • TABLE 63: Rest of Europe Customer Experience Monitoring Addressable Market Opportunity in US$ Million by Application: 2018-2025
    • TABLE 64: Rest of Europe Customer Experience Monitoring Market Share Analysis by Application: 2019 VS 2025
  • ASIA-PACIFIC
    • TABLE 65: Asia-Pacific Customer Experience Monitoring Market Estimates and Forecasts in US$ Million by Region/Country: 2018-2025
    • TABLE 66: Asia-Pacific Customer Experience Monitoring Market Share Analysis by Region/Country: 2019 VS 2025
    • TABLE 67: Customer Experience Monitoring Market in Asia-Pacific by Type: Estimates and Projections in US$ Million for the Period 2018-2025
    • TABLE 68: Asia-Pacific Customer Experience Monitoring Market Share Analysis by Type: 2019 VS 2025
    • TABLE 69: Customer Experience Monitoring Quantitative Demand Analysis in Asia-Pacific in US$ Million by Application: 2018-2025
    • TABLE 70: Asia-Pacific Customer Experience Monitoring Market Share Analysis: A 7-Year Perspective by Application for 2019 and 2025
  • AUSTRALIA
    • TABLE 71: Customer Experience Monitoring Market in Australia: Recent Past, Current and Future Analysis in US$ Million by Type for the Period 2018-2025
    • TABLE 72: Australian Customer Experience Monitoring Market Share Breakdown by Type: 2019 VS 2025
    • TABLE 73: Customer Experience Monitoring Market in Australia: Annual Sales Estimates and Forecasts in US$ Million by Application for the Period 2018-2025
    • TABLE 74: Customer Experience Monitoring Market Share Distribution in Australia by Application: 2019 VS 2025
  • INDIA
    • TABLE 75: Indian Customer Experience Monitoring Market Estimates and Forecasts in US$ Million by Type: 2018 to 2025
    • TABLE 76: Customer Experience Monitoring Market in India: Percentage Share Breakdown of Sales by Type for 2019 and 2025
    • TABLE 77: Indian Customer Experience Monitoring Market Quantitative Demand Analysis in US$ Million by Application: 2018 to 2025
    • TABLE 78: Indian Customer Experience Monitoring Market Share Analysis by Application: 2019 VS 2025
  • SOUTH KOREA
    • TABLE 79: Customer Experience Monitoring Market in South Korea: Recent Past, Current and Future Analysis in US$ Million by Type for the Period 2018-2025
    • TABLE 80: Customer Experience Monitoring Market Share Distribution in South Korea by Type: 2019 VS 2025
    • TABLE 81: Customer Experience Monitoring Market in South Korea: Recent Past, Current and Future Analysis in US$ Million by Application for the Period 2018-2025
    • TABLE 82: Customer Experience Monitoring Market Share Distribution in South Korea by Application: 2019 VS 2025
  • REST OF ASIA-PACIFIC
    • TABLE 83: Rest of Asia-Pacific Market for Customer Experience Monitoring: Annual Sales Estimates and Projections in US$ Million by Type for the Period 2018-2025
    • TABLE 84: Rest of Asia-Pacific Customer Experience Monitoring Market Share Analysis by Type: 2019 VS 2025
    • TABLE 85: Rest of Asia-Pacific Demand Estimates and Forecasts for Customer Experience Monitoring in US$ Million by Application: 2018 to 2025
    • TABLE 86: Customer Experience Monitoring Market Share Shift in Rest of Asia-Pacific by Application: 2019 VS 2025
  • LATIN AMERICA
    • TABLE 87: Latin American Customer Experience Monitoring Market Trends by Region/Country in US$ Million: 2018-2025
    • TABLE 88: Latin American Customer Experience Monitoring Market Percentage Breakdown of Sales by Region/Country: 2019 and 2025
    • TABLE 89: Latin American Customer Experience Monitoring Market Growth Prospects in US$ Million by Type for the Period 2018-2025
    • TABLE 90: Latin American Customer Experience Monitoring Market by Type: Percentage Breakdown of Sales for 2019 and 2025
    • TABLE 91: Latin American Demand for Customer Experience Monitoring in US$ Million by Application: 2018 to 2025
    • TABLE 92: Latin American Customer Experience Monitoring Market Share Breakdown by Application: 2019 VS 2025
  • ARGENTINA
    • TABLE 93: Argentinean Customer Experience Monitoring Market Estimates and Forecasts in US$ Million by Type: 2018-2025
    • TABLE 94: Argentinean Customer Experience Monitoring Market Share Breakdown by Type: 2019 VS 2025
    • TABLE 95: Argentinean Customer Experience Monitoring Addressable Market Opportunity in US$ Million by Application: 2018-2025
    • TABLE 96: Argentinean Customer Experience Monitoring Market Share Analysis by Application: 2019 VS 2025
  • BRAZIL
    • TABLE 97: Customer Experience Monitoring Market in Brazil by Type: Estimates and Projections in US$ Million for the Period 2018-2025
    • TABLE 98: Brazilian Customer Experience Monitoring Market Share Analysis by Type: 2019 VS 2025
    • TABLE 99: Customer Experience Monitoring Quantitative Demand Analysis in Brazil in US$ Million by Application: 2018-2025
    • TABLE 100: Brazilian Customer Experience Monitoring Market Share Analysis: A 7-Year Perspective by Application for 2019 and 2025
  • MEXICO
    • TABLE 101: Customer Experience Monitoring Market in Mexico: Recent Past, Current and Future Analysis in US$ Million by Type for the Period 2018-2025
    • TABLE 102: Mexican Customer Experience Monitoring Market Share Breakdown by Type: 2019 VS 2025
    • TABLE 103: Customer Experience Monitoring Market in Mexico: Annual Sales Estimates and Forecasts in US$ Million by Application for the Period 2018-2025
    • TABLE 104: Customer Experience Monitoring Market Share Distribution in Mexico by Application: 2019 VS 2025
  • REST OF LATIN AMERICA
    • TABLE 105: Rest of Latin America Customer Experience Monitoring Market Estimates and Projections in US$ Million by Type: 2018 to 2025
    • TABLE 106: Rest of Latin America Customer Experience Monitoring Market Share Breakdown by Type: 2019 VS 2025
    • TABLE 107: Rest of Latin America Customer Experience Monitoring Latent Demand Forecasts in US$ Million by Application: 2018 to 2025
    • TABLE 108: Customer Experience Monitoring Market Share Breakdown in Rest of Latin America by Application: 2019 VS 2025
  • MIDDLE EAST
    • TABLE 109: The Middle East Customer Experience Monitoring Market Estimates and Forecasts in US$ Million by Region/Country: 2018-2025
    • TABLE 110: The Middle East Customer Experience Monitoring Market Share Breakdown by Region/Country: 2019 and 2025
    • TABLE 111: The Middle East Customer Experience Monitoring Market Estimates and Forecasts in US$ Million by Type: 2018 to 2025
    • TABLE 112: Customer Experience Monitoring Market in the Middle East: Percentage Share Breakdown of Sales by Type for 2019 and 2025
    • TABLE 113: The Middle East Customer Experience Monitoring Market Quantitative Demand Analysis in US$ Million by Application: 2018 to 2025
    • TABLE 114: The Middle East Customer Experience Monitoring Market Share Analysis by Application: 2019 VS 2025
  • IRAN
    • TABLE 115: Iranian Market for Customer Experience Monitoring: Annual Sales Estimates and Projections in US$ Million by Type for the Period 2018-2025
    • TABLE 116: Iranian Customer Experience Monitoring Market Share Analysis by Type: 2019 VS 2025
    • TABLE 117: Iranian Demand Estimates and Forecasts for Customer Experience Monitoring in US$ Million by Application: 2018 to 2025
    • TABLE 118: Customer Experience Monitoring Market Share Shift in Iran by Application: 2019 VS 2025
  • ISRAEL
    • TABLE 119: Israeli Customer Experience Monitoring Market Estimates and Forecasts in US$ Million by Type: 2018-2025
    • TABLE 120: Israeli Customer Experience Monitoring Market Share Breakdown by Type: 2019 VS 2025
    • TABLE 121: Israeli Customer Experience Monitoring Addressable Market Opportunity in US$ Million by Application: 2018-2025
    • TABLE 122: Israeli Customer Experience Monitoring Market Share Analysis by Application: 2019 VS 2025
  • SAUDI ARABIA
    • TABLE 123: Saudi Arabian Customer Experience Monitoring Market Growth Prospects in US$ Million by Type for the Period 2018-2025
    • TABLE 124: Saudi Arabian Customer Experience Monitoring Market by Type: Percentage Breakdown of Sales for 2019 and 2025
    • TABLE 125: Saudi Arabian Demand for Customer Experience Monitoring in US$ Million by Application: 2018 to 2025
    • TABLE 126: Saudi Arabian Customer Experience Monitoring Market Share Breakdown by Application: 2019 VS 2025
  • UNITED ARAB EMIRATES
    • TABLE 127: Customer Experience Monitoring Market in the United Arab Emirates: Recent Past, Current and Future Analysis in US$ Million by Type for the Period 2018-2025
    • TABLE 128: Customer Experience Monitoring Market Share Distribution in United Arab Emirates by Type: 2019 VS 2025
    • TABLE 129: Customer Experience Monitoring Market in the United Arab Emirates: Recent Past, Current and Future Analysis in US$ Million by Application for the Period 2018-2025
    • TABLE 130: Customer Experience Monitoring Market Share Distribution in United Arab Emirates by Application: 2019 VS 2025
  • REST OF MIDDLE EAST
    • TABLE 131: Customer Experience Monitoring Market in Rest of Middle East: Recent Past, Current and Future Analysis in US$ Million by Type for the Period 2018-2025
    • TABLE 132: Rest of Middle East Customer Experience Monitoring Market Share Breakdown by Type: 2019 VS 2025
    • TABLE 133: Customer Experience Monitoring Market in Rest of Middle East: Annual Sales Estimates and Forecasts in US$ Million by Application for the Period 2018-2025
    • TABLE 134: Customer Experience Monitoring Market Share Distribution in Rest of Middle East by Application: 2019 VS 2025
  • AFRICA
    • TABLE 135: African Customer Experience Monitoring Market Estimates and Projections in US$ Million by Type: 2018 to 2025
    • TABLE 136: African Customer Experience Monitoring Market Share Breakdown by Type: 2019 VS 2025
    • TABLE 137: African Customer Experience Monitoring Latent Demand Forecasts in US$ Million by Application: 2018 to 2025
    • TABLE 138: Customer Experience Monitoring Market Share Breakdown in Africa by Application: 2019 VS 2025

IV. COMPETITION

  • BMC SOFTWARE
  • CA TECHNOLOGIES
  • COMARCH SA
  • COMPUWARE CORPORATION
  • HUAWEI TECHNOLOGIES CO., LTD.
  • ORACLE CORPORATION
  • RADCOM LTD.
  • RADIOOPT GMBH
  • RIVERBED TECHNOLOGY
  • SINGLESTONE

V. CURATED RESEARCH

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