Product Code: MCP-7838
Customer Experience Monitoring market worldwide is projected to grow by US$387.6 Million, driven by a compounded growth of 23.7%. PC Terminal, one of the segments analyzed and sized in this study, displays the potential to grow at over 22.1%. The shifting dynamics supporting this growth makes it critical for businesses in this space to keep abreast of the changing pulse of the market. Poised to reach over US$227.3 Million by the year 2025, PC Terminal will bring in healthy gains adding significant momentum to global growth.
Representing the developed world, the United States will maintain a 20.8% growth momentum. Within Europe, which continues to remain an important element in the world economy, Germany will add over US$16.9 Million to the region's size and clout in the next 5 to 6 years. Over US$13.7 Million worth of projected demand in the region will come from Rest of Europe markets. In Japan, PC Terminal will reach a market size of US$12.6 Million by the close of the analysis period. As the world's second largest economy and the new game changer in global markets, China exhibits the potential to grow at 28.1% over the next couple of years and add approximately US$88.8 Million in terms of addressable opportunity for the picking by aspiring businesses and their astute leaders. Presented in visually rich graphics are these and many more need-to-know quantitative data important in ensuring quality of strategy decisions, be it entry into new markets or allocation of resources within a portfolio. Several macroeconomic factors and internal market forces will shape growth and development of demand patterns in emerging countries in Asia-Pacific, Latin America and the Middle East. All research viewpoints presented are based on validated engagements from influencers in the market, whose opinions supersede all other research methodologies.
Competitors identified in this market include, among others, BMC Software, Inc.; CA Technologies; Comarch SA; Compuware Corporation; Huawei Technologies Co., Ltd.; Oracle Corporation; Radcom Ltd.; RadioOpt GmbH; Riverbed Technology; SingleStone
TABLE OF CONTENTS
I. METHODOLOGY
II. EXECUTIVE SUMMARY
1. MARKET OVERVIEW
- Global Competitor Market Shares
- Customer Experience Monitoring Competitor Market Share Scenario Worldwide (in %): 2019 & 2028
2. FOCUS ON SELECT PLAYERS
3. MARKET TRENDS & DRIVERS
4. GLOBAL MARKET PERSPECTIVE
- TABLE 1: Customer Experience Monitoring Global Market Estimates and Forecasts in US$ Million by Region/Country: 2018-2025
- TABLE 2: Customer Experience Monitoring Market Share Shift across Key Geographies Worldwide: 2019 VS 2025
- TABLE 3: PC Terminal (Type) World Market by Region/Country in US$ Million: 2018 to 2025
- TABLE 4: PC Terminal (Type) Market Share Breakdown of Worldwide Sales by Region/Country: 2019 VS 2025
- TABLE 5: Mobile Terminal (Type) Potential Growth Markets Worldwide in US$ Million: 2018 to 2025
- TABLE 6: Mobile Terminal (Type) Market Sales Breakdown by Region/Country in Percentage: 2019 VS 2025
- TABLE 7: Retail (Application) Global Market Estimates & Forecasts in US$ Million by Region/Country: 2018-2025
- TABLE 8: Retail (Application) Market Share Breakdown by Region/Country:
- 2019 VS 2025
- TABLE 9: Bank & Finance Institution (Application) Demand Potential Worldwide in US$ Million by Region/Country: 2018-2025
- TABLE 10: Bank & Finance Institution (Application) Share Breakdown Review by Region/Country: 2019 VS 2025
- TABLE 11: Hospital (Application) Worldwide Latent Demand Forecasts in US$ Million by Region/Country: 2018-2025
- TABLE 12: Hospital (Application) Distribution of Global Sales by Region/Country:
- 2019 VS 2025
- TABLE 13: Other Applications (Application) Sales Estimates and Forecasts in US$ Million by Region/Country for the Years 2018 through 2025
- TABLE 14: Other Applications (Application) Global Market Share Distribution by Region/Country for 2019 and 2025
III. MARKET ANALYSIS
- GEOGRAPHIC MARKET ANALYSIS
- UNITED STATES
- Market Facts & Figures
- US Customer Experience Monitoring Market Share (in %) by Company: 2019 & 2025
- TABLE 15: United States Customer Experience Monitoring Market Estimates and Projections in US$ Million by Type: 2018 to 2025
- TABLE 16: United States Customer Experience Monitoring Market Share Breakdown by Type: 2019 VS 2025
- TABLE 17: United States Customer Experience Monitoring Latent Demand Forecasts in US$ Million by Application: 2018 to 2025
- TABLE 18: Customer Experience Monitoring Market Share Breakdown in the United States by Application: 2019 VS 2025
- CANADA
- TABLE 19: Canadian Customer Experience Monitoring Market Estimates and Forecasts in US$ Million by Type: 2018 to 2025
- TABLE 20: Customer Experience Monitoring Market in Canada: Percentage Share Breakdown of Sales by Type for 2019 and 2025
- TABLE 21: Canadian Customer Experience Monitoring Market Quantitative Demand Analysis in US$ Million by Application: 2018 to 2025
- TABLE 22: Canadian Customer Experience Monitoring Market Share Analysis by Application: 2019 VS 2025
- JAPAN
- TABLE 23: Japanese Market for Customer Experience Monitoring: Annual Sales Estimates and Projections in US$ Million by Type for the Period 2018-2025
- TABLE 24: Japanese Customer Experience Monitoring Market Share Analysis by Type: 2019 VS 2025
- TABLE 25: Japanese Demand Estimates and Forecasts for Customer Experience Monitoring in US$ Million by Application: 2018 to 2025
- TABLE 26: Customer Experience Monitoring Market Share Shift in Japan by Application: 2019 VS 2025
- CHINA
- TABLE 27: Chinese Customer Experience Monitoring Market Growth Prospects in US$ Million by Type for the Period 2018-2025
- TABLE 28: Chinese Customer Experience Monitoring Market by Type: Percentage Breakdown of Sales for 2019 and 2025
- TABLE 29: Chinese Demand for Customer Experience Monitoring in US$ Million by Application: 2018 to 2025
- TABLE 30: Chinese Customer Experience Monitoring Market Share Breakdown by Application: 2019 VS 2025
- EUROPE
- Market Facts & Figures
- European Customer Experience Monitoring Market: Competitor Market Share Scenario (in %) for 2019 & 2025
- TABLE 31: European Customer Experience Monitoring Market Demand Scenario in US$ Million by Region/Country: 2018-2025
- TABLE 32: European Customer Experience Monitoring Market Share Shift by Region/Country: 2019 VS 2025
- TABLE 33: European Customer Experience Monitoring Market Estimates and Forecasts in US$ Million by Type: 2018-2025
- TABLE 34: European Customer Experience Monitoring Market Share Breakdown by Type: 2019 VS 2025
- TABLE 35: European Customer Experience Monitoring Addressable Market Opportunity in US$ Million by Application: 2018-2025
- TABLE 36: European Customer Experience Monitoring Market Share Analysis by Application: 2019 VS 2025
- FRANCE
- TABLE 37: Customer Experience Monitoring Market in France by Type: Estimates and Projections in US$ Million for the Period 2018-2025
- TABLE 38: French Customer Experience Monitoring Market Share Analysis by Type: 2019 VS 2025
- TABLE 39: Customer Experience Monitoring Quantitative Demand Analysis in France in US$ Million by Application: 2018-2025
- TABLE 40: French Customer Experience Monitoring Market Share Analysis: A 7-Year Perspective by Application for 2019 and 2025
- GERMANY
- TABLE 41: Customer Experience Monitoring Market in Germany: Recent Past, Current and Future Analysis in US$ Million by Type for the Period 2018-2025
- TABLE 42: German Customer Experience Monitoring Market Share Breakdown by Type: 2019 VS 2025
- TABLE 43: Customer Experience Monitoring Market in Germany: Annual Sales Estimates and Forecasts in US$ Million by Application for the Period 2018-2025
- TABLE 44: Customer Experience Monitoring Market Share Distribution in Germany by Application: 2019 VS 2025
- ITALY
- TABLE 45: Italian Customer Experience Monitoring Market Growth Prospects in US$ Million by Type for the Period 2018-2025
- TABLE 46: Italian Customer Experience Monitoring Market by Type: Percentage Breakdown of Sales for 2019 and 2025
- TABLE 47: Italian Demand for Customer Experience Monitoring in US$ Million by Application: 2018 to 2025
- TABLE 48: Italian Customer Experience Monitoring Market Share Breakdown by Application: 2019 VS 2025
- UNITED KINGDOM
- TABLE 49: United Kingdom Market for Customer Experience Monitoring: Annual Sales Estimates and Projections in US$ Million by Type for the Period 2018-2025
- TABLE 50: United Kingdom Customer Experience Monitoring Market Share Analysis by Type: 2019 VS 2025
- TABLE 51: United Kingdom Demand Estimates and Forecasts for Customer Experience Monitoring in US$ Million by Application: 2018 to 2025
- TABLE 52: Customer Experience Monitoring Market Share Shift in the United Kingdom by Application: 2019 VS 2025
- SPAIN
- TABLE 53: Spanish Customer Experience Monitoring Market Estimates and Forecasts in US$ Million by Type: 2018 to 2025
- TABLE 54: Customer Experience Monitoring Market in Spain: Percentage Share Breakdown of Sales by Type for 2019 and 2025
- TABLE 55: Spanish Customer Experience Monitoring Market Quantitative Demand Analysis in US$ Million by Application: 2018 to 2025
- TABLE 56: Spanish Customer Experience Monitoring Market Share Analysis by Application: 2019 VS 2025
- RUSSIA
- TABLE 57: Russian Customer Experience Monitoring Market Estimates and Projections in US$ Million by Type: 2018 to 2025
- TABLE 58: Russian Customer Experience Monitoring Market Share Breakdown by Type: 2019 VS 2025
- TABLE 59: Russian Customer Experience Monitoring Latent Demand Forecasts in US$ Million by Application: 2018 to 2025
- TABLE 60: Customer Experience Monitoring Market Share Breakdown in Russia by Application: 2019 VS 2025
- REST OF EUROPE
- TABLE 61: Rest of Europe Customer Experience Monitoring Market Estimates and Forecasts in US$ Million by Type: 2018-2025
- TABLE 62: Rest of Europe Customer Experience Monitoring Market Share Breakdown by Type: 2019 VS 2025
- TABLE 63: Rest of Europe Customer Experience Monitoring Addressable Market Opportunity in US$ Million by Application: 2018-2025
- TABLE 64: Rest of Europe Customer Experience Monitoring Market Share Analysis by Application: 2019 VS 2025
- ASIA-PACIFIC
- TABLE 65: Asia-Pacific Customer Experience Monitoring Market Estimates and Forecasts in US$ Million by Region/Country: 2018-2025
- TABLE 66: Asia-Pacific Customer Experience Monitoring Market Share Analysis by Region/Country: 2019 VS 2025
- TABLE 67: Customer Experience Monitoring Market in Asia-Pacific by Type: Estimates and Projections in US$ Million for the Period 2018-2025
- TABLE 68: Asia-Pacific Customer Experience Monitoring Market Share Analysis by Type: 2019 VS 2025
- TABLE 69: Customer Experience Monitoring Quantitative Demand Analysis in Asia-Pacific in US$ Million by Application: 2018-2025
- TABLE 70: Asia-Pacific Customer Experience Monitoring Market Share Analysis: A 7-Year Perspective by Application for 2019 and 2025
- AUSTRALIA
- TABLE 71: Customer Experience Monitoring Market in Australia: Recent Past, Current and Future Analysis in US$ Million by Type for the Period 2018-2025
- TABLE 72: Australian Customer Experience Monitoring Market Share Breakdown by Type: 2019 VS 2025
- TABLE 73: Customer Experience Monitoring Market in Australia: Annual Sales Estimates and Forecasts in US$ Million by Application for the Period 2018-2025
- TABLE 74: Customer Experience Monitoring Market Share Distribution in Australia by Application: 2019 VS 2025
- INDIA
- TABLE 75: Indian Customer Experience Monitoring Market Estimates and Forecasts in US$ Million by Type: 2018 to 2025
- TABLE 76: Customer Experience Monitoring Market in India: Percentage Share Breakdown of Sales by Type for 2019 and 2025
- TABLE 77: Indian Customer Experience Monitoring Market Quantitative Demand Analysis in US$ Million by Application: 2018 to 2025
- TABLE 78: Indian Customer Experience Monitoring Market Share Analysis by Application: 2019 VS 2025
- SOUTH KOREA
- TABLE 79: Customer Experience Monitoring Market in South Korea: Recent Past, Current and Future Analysis in US$ Million by Type for the Period 2018-2025
- TABLE 80: Customer Experience Monitoring Market Share Distribution in South Korea by Type: 2019 VS 2025
- TABLE 81: Customer Experience Monitoring Market in South Korea: Recent Past, Current and Future Analysis in US$ Million by Application for the Period 2018-2025
- TABLE 82: Customer Experience Monitoring Market Share Distribution in South Korea by Application: 2019 VS 2025
- REST OF ASIA-PACIFIC
- TABLE 83: Rest of Asia-Pacific Market for Customer Experience Monitoring: Annual Sales Estimates and Projections in US$ Million by Type for the Period 2018-2025
- TABLE 84: Rest of Asia-Pacific Customer Experience Monitoring Market Share Analysis by Type: 2019 VS 2025
- TABLE 85: Rest of Asia-Pacific Demand Estimates and Forecasts for Customer Experience Monitoring in US$ Million by Application: 2018 to 2025
- TABLE 86: Customer Experience Monitoring Market Share Shift in Rest of Asia-Pacific by Application: 2019 VS 2025
- LATIN AMERICA
- TABLE 87: Latin American Customer Experience Monitoring Market Trends by Region/Country in US$ Million: 2018-2025
- TABLE 88: Latin American Customer Experience Monitoring Market Percentage Breakdown of Sales by Region/Country: 2019 and 2025
- TABLE 89: Latin American Customer Experience Monitoring Market Growth Prospects in US$ Million by Type for the Period 2018-2025
- TABLE 90: Latin American Customer Experience Monitoring Market by Type: Percentage Breakdown of Sales for 2019 and 2025
- TABLE 91: Latin American Demand for Customer Experience Monitoring in US$ Million by Application: 2018 to 2025
- TABLE 92: Latin American Customer Experience Monitoring Market Share Breakdown by Application: 2019 VS 2025
- ARGENTINA
- TABLE 93: Argentinean Customer Experience Monitoring Market Estimates and Forecasts in US$ Million by Type: 2018-2025
- TABLE 94: Argentinean Customer Experience Monitoring Market Share Breakdown by Type: 2019 VS 2025
- TABLE 95: Argentinean Customer Experience Monitoring Addressable Market Opportunity in US$ Million by Application: 2018-2025
- TABLE 96: Argentinean Customer Experience Monitoring Market Share Analysis by Application: 2019 VS 2025
- BRAZIL
- TABLE 97: Customer Experience Monitoring Market in Brazil by Type: Estimates and Projections in US$ Million for the Period 2018-2025
- TABLE 98: Brazilian Customer Experience Monitoring Market Share Analysis by Type: 2019 VS 2025
- TABLE 99: Customer Experience Monitoring Quantitative Demand Analysis in Brazil in US$ Million by Application: 2018-2025
- TABLE 100: Brazilian Customer Experience Monitoring Market Share Analysis: A 7-Year Perspective by Application for 2019 and 2025
- MEXICO
- TABLE 101: Customer Experience Monitoring Market in Mexico: Recent Past, Current and Future Analysis in US$ Million by Type for the Period 2018-2025
- TABLE 102: Mexican Customer Experience Monitoring Market Share Breakdown by Type: 2019 VS 2025
- TABLE 103: Customer Experience Monitoring Market in Mexico: Annual Sales Estimates and Forecasts in US$ Million by Application for the Period 2018-2025
- TABLE 104: Customer Experience Monitoring Market Share Distribution in Mexico by Application: 2019 VS 2025
- REST OF LATIN AMERICA
- TABLE 105: Rest of Latin America Customer Experience Monitoring Market Estimates and Projections in US$ Million by Type: 2018 to 2025
- TABLE 106: Rest of Latin America Customer Experience Monitoring Market Share Breakdown by Type: 2019 VS 2025
- TABLE 107: Rest of Latin America Customer Experience Monitoring Latent Demand Forecasts in US$ Million by Application: 2018 to 2025
- TABLE 108: Customer Experience Monitoring Market Share Breakdown in Rest of Latin America by Application: 2019 VS 2025
- MIDDLE EAST
- TABLE 109: The Middle East Customer Experience Monitoring Market Estimates and Forecasts in US$ Million by Region/Country: 2018-2025
- TABLE 110: The Middle East Customer Experience Monitoring Market Share Breakdown by Region/Country: 2019 and 2025
- TABLE 111: The Middle East Customer Experience Monitoring Market Estimates and Forecasts in US$ Million by Type: 2018 to 2025
- TABLE 112: Customer Experience Monitoring Market in the Middle East: Percentage Share Breakdown of Sales by Type for 2019 and 2025
- TABLE 113: The Middle East Customer Experience Monitoring Market Quantitative Demand Analysis in US$ Million by Application: 2018 to 2025
- TABLE 114: The Middle East Customer Experience Monitoring Market Share Analysis by Application: 2019 VS 2025
- IRAN
- TABLE 115: Iranian Market for Customer Experience Monitoring: Annual Sales Estimates and Projections in US$ Million by Type for the Period 2018-2025
- TABLE 116: Iranian Customer Experience Monitoring Market Share Analysis by Type: 2019 VS 2025
- TABLE 117: Iranian Demand Estimates and Forecasts for Customer Experience Monitoring in US$ Million by Application: 2018 to 2025
- TABLE 118: Customer Experience Monitoring Market Share Shift in Iran by Application: 2019 VS 2025
- ISRAEL
- TABLE 119: Israeli Customer Experience Monitoring Market Estimates and Forecasts in US$ Million by Type: 2018-2025
- TABLE 120: Israeli Customer Experience Monitoring Market Share Breakdown by Type: 2019 VS 2025
- TABLE 121: Israeli Customer Experience Monitoring Addressable Market Opportunity in US$ Million by Application: 2018-2025
- TABLE 122: Israeli Customer Experience Monitoring Market Share Analysis by Application: 2019 VS 2025
- SAUDI ARABIA
- TABLE 123: Saudi Arabian Customer Experience Monitoring Market Growth Prospects in US$ Million by Type for the Period 2018-2025
- TABLE 124: Saudi Arabian Customer Experience Monitoring Market by Type: Percentage Breakdown of Sales for 2019 and 2025
- TABLE 125: Saudi Arabian Demand for Customer Experience Monitoring in US$ Million by Application: 2018 to 2025
- TABLE 126: Saudi Arabian Customer Experience Monitoring Market Share Breakdown by Application: 2019 VS 2025
- UNITED ARAB EMIRATES
- TABLE 127: Customer Experience Monitoring Market in the United Arab Emirates: Recent Past, Current and Future Analysis in US$ Million by Type for the Period 2018-2025
- TABLE 128: Customer Experience Monitoring Market Share Distribution in United Arab Emirates by Type: 2019 VS 2025
- TABLE 129: Customer Experience Monitoring Market in the United Arab Emirates: Recent Past, Current and Future Analysis in US$ Million by Application for the Period 2018-2025
- TABLE 130: Customer Experience Monitoring Market Share Distribution in United Arab Emirates by Application: 2019 VS 2025
- REST OF MIDDLE EAST
- TABLE 131: Customer Experience Monitoring Market in Rest of Middle East: Recent Past, Current and Future Analysis in US$ Million by Type for the Period 2018-2025
- TABLE 132: Rest of Middle East Customer Experience Monitoring Market Share Breakdown by Type: 2019 VS 2025
- TABLE 133: Customer Experience Monitoring Market in Rest of Middle East: Annual Sales Estimates and Forecasts in US$ Million by Application for the Period 2018-2025
- TABLE 134: Customer Experience Monitoring Market Share Distribution in Rest of Middle East by Application: 2019 VS 2025
- AFRICA
- TABLE 135: African Customer Experience Monitoring Market Estimates and Projections in US$ Million by Type: 2018 to 2025
- TABLE 136: African Customer Experience Monitoring Market Share Breakdown by Type: 2019 VS 2025
- TABLE 137: African Customer Experience Monitoring Latent Demand Forecasts in US$ Million by Application: 2018 to 2025
- TABLE 138: Customer Experience Monitoring Market Share Breakdown in Africa by Application: 2019 VS 2025
IV. COMPETITION
- BMC SOFTWARE
- CA TECHNOLOGIES
- COMARCH SA
- COMPUWARE CORPORATION
- HUAWEI TECHNOLOGIES CO., LTD.
- ORACLE CORPORATION
- RADCOM LTD.
- RADIOOPT GMBH
- RIVERBED TECHNOLOGY
- SINGLESTONE
V. CURATED RESEARCH
