顧客旅程分析：全球市場預測（2022-2027）

Market Forecast: Customer Journey Analytics, 2022-2027, Worldwide

出版日期: 2023年08月02日 | 出版商:

Quadrant Knowledge Solutions | 英文 27 Pages | 商品交期: 最快1-2個工作天內

價格

簡介目錄圖表

預計到 2027 年，全球客戶旅程分析市場將以 19.60% 的複合年增長率成長。

透過衡量顧客滿意度的指標，行銷人員和企業主可以做出更好的決策來發展業務。企業使用客戶旅程分析來改善客戶體驗，提高客戶保留率和終身價值，並增加收入。透過更清晰地了解即時數據支援的客戶故事，企業可以準確地了解其網站和其他平台上的行為。在整個客戶旅程中一致的客戶支援對於業務成功變得越來越重要。近年來，公司專注於開發分析技術，以涵蓋成熟的消費者群體。客戶旅程分析可以透過流量和電子商務分析來幫助這些特定行業。

本報告分析了全球客戶旅程分析市場，提供了解決方案概述、市場基本結構、整體市場規模趨勢展望，以及按實施方法、地區、行業和客戶類型劃分的詳細資訊。我們正在調查該行業的詳細趨勢以及產業利害關係人未來應採取的行動。

市場加速與限制因素
市場預測：針對整個市場
市場預測：依實施方法分類
- 雲
- 本地
市場預測：依地區劃分
- 加拿大
- 中歐和東歐
- 日本
- 拉丁美洲
- 中東/非洲
- 美國
- 西歐
- 亞洲（不包括日本和中國）(AxJC)
- 中國
市場預測：依產業分類
- 銀行/金融服務
- 電子/通訊
- 零售/電子商務
- 專業服務
- 醫療/生命科學
- 製造業
- 媒體娛樂
- 政府/公部門
- 教育
- 能源/公用事業/其他
- 其他
市場預測：依客戶類型分類
- 中小企業
- 大型公司

第 4 章分析師的建議

第5章附錄

簡介目錄圖表

Product Code: QKS-02166

Quadrant Knowledge Solutions Reveals that Customer Journey Analytics Market is Projected to Register a CAGR of 19.60% by 2027.

Marketers and business owners can make better decisions to grow their businesses by having a metric for measuring customer satisfaction. Companies use customer journey analytics for their ability to improve customer experience, increase customer retention and lifetime value, and grow revenue. With a clearer picture of the customer story backed by real-time data, organizations can see exactly how someone behaves on their website or any other platform. Consistent customer support throughout the customer journey is becoming increasingly important for business success. Businesses have been focusing heavily on developing analytics technologies in recent years in order to gain a high-level consumer base. Customer journey analytics can be of assistance to these specific industries, through traffic analytics and e-commerce analytics.

Chapter 01: Research Summary

2023 Market Outlook: Top Research Findings and Key Takeaways
Top predictions

Chapter 02: Customer Journey Analytics Market Overview

Market Definition and Scope
Revenue Type
Geographical Regions
Industry Verticals

Chapter 03: Customer Journey Analytics Market Forecast Analysis

Market Accelerators and Market Restraints
Market Forecast by Total Market
Market Forecast by Deployment Type
- Cloud
- On-Premises
Market Forecast by Geographical Regions
- Canada
- Central & Eastern Europe
- Japan
- Latin America
- Middle East & Africa
- USA
- Western Europe
- Asia Ex-Japan China (AxJC)
- China
Market Forecast by Industry Verticals
- Banking and Financial Services
- Electronics & Telecom
- Retail and eCommerce
- Professional Services
- Healthcare and Life Sciences
- Manufacturing
- Media & Entertainment
- Government and Public Sectors
- Education
- Energy & Utility Others
- Others
Market Forecast by Customer Types
- SMB
- Large
- Enterprise

Chapter 04: Analyst Recommendations

Analyst Recommendations

Chapter 05: Appendix

Research Methodologies

簡介目錄圖表

List of Tables

Table 1 : Market Share, Total Market, Worldwide
Table 2 : Market Share By Deployment Type, Worldwide
Table 3 : Market Share By Geographical Regions, USA
Table 4 : Market Share By Geographical Regions, Canada
Table 5 : Market Share By Geographical Regions, Latin America
Table 6 : Market Share By Geographical Regions, Western Europe
Table 7 : Market Share By Geographical Regions, Central & Eastern Europe
Table 8 : Market Share By Geographical Regions, MEA
Table 9 : Market Share By Geographical Regions, Asia ex. JPC
Table 10 : Market Share By Geographical Regions, Japan
Table 11 : Market Share By Geographical Regions, China
Table 12 : Market Share By Industry Vertical 1, Worldwide
Table 13 : Market Share By Industry Vertical 2, Worldwide
Table 14 : Market Share By Industry Vertical 3, Worldwide
Table 15 : Market Share By Industry Vertical 4, Worldwide
Table 16 : Market Share By Industry Vertical 5, Worldwide
Table 17 : Market Share By Industry Vertical 6, Worldwide
Table 18 : Market Share By Industry Vertical 7, Worldwide
Table 19 : Market Share By Industry Vertical 8, Worldwide

List of Figures

Fig. 1 Market Forecast of Customer Journey Analytics, Worldwid 2022 - 2027
Fig. 2 Market Forecast of Customer Journey Analytics, USA, 2022 - 2027
Fig. 3 Market Forecast of Customer Journey Analytics, Canada, 2022 - 2027
Fig. 4 Market Forecast of Customer Journey Analytics, Latin America, 2022 - 2027
Fig. 5 Market Forecast of Customer Journey Analytics, Western Europe, 2022 - 2027
Fig. 6 Market Forecast of Customer Journey Analytics, Central & Eastern Europe, 2022 - 2027
Fig. 7 Market Forecast of Customer Journey Analytics, Middle East & Africa, 2022 - 2027
Fig. 8 Market Forecast of Customer Journey Analytics, Asia excluding Japan and China, 2022 - 2027
Fig. 9 Market Forecast of Customer Journey Analytics, Japan, 2022 - 2027
Fig. 10 Market Forecast of Customer Journey Analytics, China, 2022 - 2027
Fig. 11 Market Forecast of Customer Journey Analytics, IT & Telecom Industry, 2022 - 2027
Fig. 12 Market Forecast of Customer Journey Analytics, Banking & Financial Services Industry, 2022 - 2027
Fig. 13 Market Forecast of Customer Journey Analytics, Insurance Industry, 2022 - 2027
Fig. 14 Market Forecast of Customer Journey Analytics, Healthcare Industry, 2022 - 2027
Fig. 15 Market Forecast of Customer Journey Analytics, Government & Public Sector, 2022 - 2027
Fig. 16 Market Forecast of Customer Journey Analytics, Retail & eCommerce, 2022 - 2027
Fig. 17 Market Forecast of Customer Journey Analytics, Manufacturing, 2022 - 2027
Fig. 18 Market Forecast of Customer Journey Analytics, Hospitality, 2022 - 2027
Fig. 19 Market Forecast of Customer Journey Analytics, On-premises Deployment, 2022 - 2027
Fig. 20 Market Forecast of Customer Journey Analytics, Cloud Deployment, 2022 - 2027
Fig. 21 Market Forecast of Customer Journey Analytics, SMB Customers, 2022 - 2027
Fig. 22 Market Forecast of Customer Journey Analytics, Large Customers, 2022 - 2027
Fig. 23 Market Forecast of Customer Journey Analytics, Enterprise Customers, 2022 - 2027