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1392922

語音分析（語音分析）2024 年全球市場報告

Speech Analytics Global Market Report 2024

出版日期: 按訂單生產 | 出版商:

The Business Research Company | 英文 200 Pages | 商品交期: 2-10個工作天內

價格

簡介目錄

近年來，語音分析（speechanalysis）的市場規模一直在迅速擴大。將從2023年的25.7億美元成長到2024年的31.7億美元，年複合成長率為23.5%。這一成長的推動因素包括先進語音辨識技術的引入、採用語音分析來改善客戶服務、在客服中心採用語音分析、用於身份驗證和安全的語音生物識別技術的興起以及遵守監管要求。有很多因素，包括日益受到重視。

2023 年語音分析市場最大的地區將是北美。預計亞太地區將成為預測期內成長最快的地區。語音分析市場報告涵蓋的地區包括亞太地區、西歐、東歐、北美、南美、中東和非洲。

全球語音分析市場，按組件細分、實績和預測，2018-2023、2023-2028F、2033F
解決方案
服務
全球語音分析市場，依部署模式細分，實績與預測，2018-2023、2023-2028F、2033F
雲
本地
全球語音分析市場，依組織規模細分，實績與預測，2018-2023、2023-2028F、2033F
主要企業
中小企業 (SME)
全球語音分析市場，按應用細分、實績和預測，2018-2023、2023-2028F、2033F
客戶經驗管理
呼叫監控和摘要
監控代理性能
銷售和行銷管理
風險與合規管理
情緒分析
全球語音分析市場，按產業細分、實績和預測，2018-2023、2023-2028F、2033F
銀行、金融服務和保險 (BFSI)
資訊科技/通訊
媒體娛樂
零售/電子商務
旅遊/酒店業
政府/國防
醫療保健/生命科學
其他

第 7 章語音分析市場的區域與國家分析

全球語音分析市場，按地區、實績和預測，2018-2023、2023-2028F、2033F
全球語音分析市場（按國家、實績和預測）2018-2023 年、2023-2028 年至 2033 年

第8章亞太語音分析市場

概述
區域資訊、COVID-19疾病的影響、市場資訊、背景資訊、政府配合措施、法規、監管機構、主要組織、課稅、企業稅務結構、投資、主要企業
按組成部分、實績和預測細分，2018-2023、2023-2028F、2033F
依部署模式、實績和預測細分，22018-2023、2023-2028F、2033F
產業細分、實績與預測，2018-2023、2023-2028F、2033F

第9章中國語音分析市場

第10章印度語音分析市場

第11章日本語音分析市場

第12章澳洲語音分析市場

第13章印尼語音分析市場

第14章韓國語音分析市場

第15章西歐語音分析市場

概述
按組成部分、實績和預測細分，2018-2023、2023-2028F、2033F
依部署模式、實績和預測細分，22018-2023、2023-2028F、2033F
產業細分、實績與預測，2018-2023、2023-2028F、2033F

第16章英國語音分析市場

第17章德國語音分析市場

第18章法國語音分析市場

第19章義大利語音分析市場

第 20 章西班牙語音分析市場

第21章東歐語音分析市場

概述
按組成部分、實績和預測細分，2018-2023、2023-2028F、2033F
依部署模式、實績和預測細分，22018-2023、2023-2028F、2033F
產業細分、實績與預測，2018-2023、2023-2028F、2033F

第22章俄羅斯語音分析市場

第23章北美語音分析市場

概述
按組成部分、實績和預測細分，2018-2023、2023-2028F、2033F
依部署模式、實績和預測細分，22018-2023、2023-2028F、2033F
產業細分、實績與預測，2018-2023、2023-2028F、2033F

第24章美國語音分析市場

第 25 章：加拿大語音分析市場

第26章南美洲語音分析市場

概述
按組成部分、實績和預測細分，2018-2023、2023-2028F、2033F
依部署模式、實績和預測細分，22018-2023、2023-2028F、2033F
產業細分、實績與預測，2018-2023、2023-2028F、2033F

第27章巴西語音分析市場

第28章中東語音分析市場

概述
按組成部分、實績和預測細分，2018-2023、2023-2028F、2033F
依部署模式、實績和預測細分，22018-2023、2023-2028F、2033F
產業細分、實績與預測，2018-2023、2023-2028F、2033F

第29章非洲語音分析市場

概述
按組成部分、實績和預測細分，2018-2023、2023-2028F、2033F
依部署模式、實績和預測細分，22018-2023、2023-2028F、2033F
產業細分、實績與預測，2018-2023、2023-2028F、2033F

第30章語音分析市場的競爭形勢與公司概況

語音分析市場競爭形勢
語音分析市場公司簡介
- NICE Systems Ltd.
- Verint Systems Inc.
- Avaya Holdings Corp.
- OpenText Corporation
- Genesys Telecommunications Laboratories Inc

第31章全球語音分析市場的競爭基準化分析

第 32 章全球語音分析市場競爭儀表板

第33章語音分析市場的主要併購

第34章語音分析市場的未來前景與潛力分析

第35章附錄

簡介目錄

Product Code: r10610

“Speech Analytics Global Market Report 2024 ” from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on speech analytics market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

Gain a truly global perspective with the most comprehensive report available on this market covering 50+ geographies.
Understand how the market has been affected by the COVID-19 and how it is responding as the impact of the virus abates.
Assess the Russia - Ukraine war's impact on agriculture, energy and mineral commodity supply and its direct and indirect impact on the market.
Measure the impact of high global inflation on market growth.
Create regional and country strategies on the basis of local data and analysis.
Identify growth segments for investment.
Outperform competitors using forecast data and the drivers and trends shaping the market.
Understand customers based on the latest market shares.
Benchmark performance against key competitors.
Suitable for supporting your internal and external presentations with reliable high quality data and analysis
Report will be updated with the latest data and delivered to you within 3-5 working days of order along with an Excel data sheet for easy data extraction and analysis.
All data from the report will also be delivered in an excel dashboard format.

Where is the largest and fastest growing market for speech analytics? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? “The speech analytics market global report ” from The Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

Scope

Markets Covered:

1) By Components: Solutions; Services
2) By Deployment Mode: Cloud; On-premises
3) By Organization Size: Large enterprises; Small and Medium-Sized Enterprises (SMEs)
4) By Applications: Customer Experience Management; Call Monitoring and Summarization; Agent Performance Monitoring; Sales and Marketing Management; Risk and Compliance Management; Sentiment Analysis
5) By Vertical: Banking Finance Services and Insurance (BFSI); IT and Telecom; Media and Entertainment; Retail and eCommerce; Travel and Hospitality; Government and Defense; Healthcare and life sciences; Other Verticals
Companies Mentioned: NICE Systems Ltd.; Verint Systems Inc.; Avaya Holdings Corp.; OpenText Corporation; Genesys Telecommunications Laboratories Inc.
Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
Time series: Five years historic and ten years forecast.
Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
Delivery format: PDF, Word and Excel Data Dashboard.

Executive Summary

Speech analytics involves the utilization of voice recognition software to analyze voice recordings or live calls from customers to contact centers. Its primary purpose is to extract valuable information and ensure quality assurance in customer interactions.

The components of speech analytics encompass both solutions and services. Solutions in the speech analytics market involve the sales of speech analytics solutions by various entities, including organizations, partnerships, and sole proprietors. These solutions are designed to analyze conversations, focusing on the spoken words during recorded phone calls. The technology behind speech analytics organizes the content of agent-customer interactions by converting speech into text. Deployment modes for speech analytics include both on-premises and cloud solutions. Speech analytics solutions and services find applications in various areas, including customer experience management, call monitoring and summarization, agent performance monitoring, sales and marketing management, risk and compliance management, and sentiment analysis. They cater to the needs of both large enterprises and small and medium-sized enterprises (SMEs). Different industry verticals benefiting from speech analytics solutions and services include banking, financial services, and insurance (BFSI), IT and telecom, media and entertainment, retail and eCommerce, travel and hospitality, government and defense, healthcare and life sciences, and other verticals.

The speech analytics market research report is one of a series of new reports from The Business Research Company that provides speech analytics market statistics, including speech analytics industry global market size, regional shares, competitors with a speech analytics market share, detailed speech analytics market segments, market trends and opportunities, and any further data you may need to thrive in the speech analytics industry. This speech analytics market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The speech analytics market size has grown exponentially in recent years. It will grow from $2. 57 billion in 2023 to $3. 17 billion in 2024 at a compound annual growth rate (CAGR) of 23. 5%. The growth observed in the historical period can be attributed to various factors, including the introduction of advanced speech recognition technologies, the adoption of speech analytics for enhancing customer service, the implementation of speech analytics in call centers, the rise of voice biometrics for authentication and security, and an increasing emphasis on compliance with regulatory requirements.

The speech analytics market size is expected to see exponential growth in the next few years. It will grow to $7. 62 billion in 2028 at a compound annual growth rate (CAGR) of 24. 5%. The anticipated growth in the forecast period can be attributed to several factors, including the expansion of speech analytics in multichannel customer engagement, increased adoption of speech analytics in predictive analytics for business insights, a growing utilization of speech analytics in employee training and performance evaluation, a heightened emphasis on real-time speech analytics for immediate action, and the use of emotion and sentiment analysis in speech analytics. Noteworthy trends expected in the forecast period encompass the integration of speech analytics with artificial intelligence (AI) and machine learning (ML), the incorporation of speech analytics into virtual assistants and chatbots, a greater adoption of cloud-based speech analytics solutions, a focus on speech analytics for social media monitoring, and the development of industry-specific speech analytics applications.

The substantial adoption of speech analytics by businesses is a key driver in the remarkable growth of the speech analytics market. Given its efficacy in problem identification, enhancing customer experiences, and sentiment analysis, companies spanning various industries are rapidly integrating speech analytics into their operations. This trend creates significant opportunities for the future advancement of speech analytics technology, with key companies likely to explore partnerships and strategic alliances. An illustrative example is Scotiabank's collaboration with Google Cloud in September 2021. This partnership aims to fortify Scotiabank's commitment to a cloud-first approach, accelerating its global strategy for speech, text, and data analytics. Google Cloud, as Scotiabank's trusted analytics partner, will play a crucial role in offering customers across the Americas and worldwide a more personalized and predictive banking experience. This strategic partnership underscores the potential for companies to leverage speech and data analytics for enhanced services.

The surging demand in e-commerce is anticipated to be a significant driver for the growth of the speech analytics market. With e-commerce encompassing online buying and selling of goods and services, speech analytics plays a vital role in identifying suspicious activities and potential fraud through the analysis of customer interactions and detection of anomalies in behavior on e-commerce platforms. As of August 2023, the United States Census Bureau reported a 7. 5% increase in e-commerce estimates for the second quarter of 2023 compared to the same period in 2022, with online stores accounting for 15. 4% of all sales. This robust demand in e-commerce is contributing significantly to the expansion of the speech analytics market.

The adoption of advanced technology stands out as a prominent trend in the speech analytics market, with major companies actively developing innovative solutions to strengthen their market positions. A case in point is Verint's April 2021 release of the Verint Intelligent Virtual Assistant Professional (IVA Pro) Package. This low-code conversational artificial intelligence (AI) offering transforms existing conversation data into automated self-service experiences swiftly, allowing business professionals to deploy a production-ready chatbot for call deflection and customer support. The comprehensive capabilities of Verint IVA, covering both voice and digital interactions, empower businesses to enhance their operational capabilities across the enterprise.

Innovation in technology, such as the incorporation of voice analytics, is a key focus for major companies operating in the speech analytics market to provide reliable services to customers. Voice analytics, involving advanced technology tools for capturing, transcribing, and analyzing spoken conversations, serves to improve agent performance and increase the efficiency of contact center operations. TCN Inc., a US-based call center software company, launched Voice Analytics in May 2021, allowing call center managers to screen calls based on various parameters, including day, time, and specific agents, while also offering features like automated reports and customizable dashboards.

An exemplary instance of industry development is Pegasystems Inc. 's acquisition of Qurious. io in January 2021. This California-based provider of real-time speech analytics solutions, powered by artificial intelligence (AI), for customer service teams enables Pegasystems to extend its capabilities in customer service and introduce intelligent speech analytics software to leading global brands.

Major companies operating in the in the speech analytics market report are NICE Systems Ltd., Verint Systems Inc., Avaya Holdings Corp., OpenText Corporation, Genesys Telecommunications Laboratories Inc., Calabrio Inc., Clarabridge Inc., Castel Communications LLC, VoiceBase Inc., Google LLC, Vonage Holdings Corp., Micro Focus International plc, Zoom International S. A., Almawave S. p. A., Talkdesk Inc., Alvaria Inc., Hewlett Packard Enterprise Company, Interactive Intelligence Group Inc., InContact Inc., Clarifai Inc., Uniphore Software Systems Pvt. Ltd., Deepgram Inc., Eleos Health Inc., Sonde Health Inc., Aural Analytics Inc., Intelligent Voice Ltd., Phonexia s. r. o., Daisee Pty Ltd, CloudTalk s. r. o., CallTrackingMetrics LLC, SpeechTech Ltd., Batvoice Technologies

North America was the largest region in the speech analytics market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the speech analytics market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa

The countries covered in the speech analytics market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Italy, Canada, Spain.

The speech analytics market includes revenues earned by entities by providing solutions that understand, analyse, and derive insights from a voice conversation by utilising AI services such as transcription, natural language processing, and speech technologies. Speech analytics is a software application that transcribes the voice calls and extracts deep insights, trends, and metrics from each one. These insights are then used to evaluate agent performance, assess customer experience, and track the organization's overall strengths and weaknesses in every voice interaction. Values in this market are 'factory gate' values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified)).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

1. Executive Summary

2. Speech Analytics Market Characteristics

3. Speech Analytics Market Trends And Strategies

4. Speech Analytics Market - Macro Economic Scenario

4.1. Impact Of High Inflation On The Market
4.2. Ukraine-Russia War Impact On The Market
4.3. COVID-19 Impact On The Market

5. Global Speech Analytics Market Size and Growth

5.1. Global Speech Analytics Market Drivers and Restraints
- 5.1.1. Drivers Of The Market
- 5.1.2. Restraints Of The Market
5.2. Global Speech Analytics Historic Market Size and Growth, 2018 - 2023, Value ($ Billion)
5.3. Global Speech Analytics Forecast Market Size and Growth, 2023 - 2028, 2033F, Value ($ Billion)

6. Speech Analytics Market Segmentation

6.1. Global Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Solutions
Services
6.2. Global Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Cloud
On-Premises
6.3. Global Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Large enterprises
Small and Medium-Sized Enterprises (SMEs)
6. 4. Global Speech Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Customer Experience Management
Call Monitoring and Summarization
Agent Performance Monitoring
Sales and Marketing Management
Risk and Compliance Management
Sentiment Analysis
6. 5. Global Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Banking Finance Services and Insurance (BFSI)
IT and Telecom
Media and Entertainment
Retail and eCommerce
Travel and Hospitality
Government and Defense
Healthcare and life sciences
Other Verticals

7. Speech Analytics Market Regional And Country Analysis

7.1. Global Speech Analytics Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
7.2. Global Speech Analytics Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

8. Asia-Pacific Speech Analytics Market

8.1. Asia-Pacific Speech Analytics Market Overview
Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
8.2. Asia-Pacific Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
8.3. Asia-Pacific Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
8. 4. Asia-Pacific Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

9. China Speech Analytics Market

9.1. China Speech Analytics Market Overview
9.2. China Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
9.3. China Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
9. 4. China Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

10. India Speech Analytics Market

10.1. India Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
10.2. India Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
10.3. India Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

11. Japan Speech Analytics Market

11.1. Japan Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
11.2. Japan Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
11.3. Japan Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

12. Australia Speech Analytics Market

12.1. Australia Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
12.2. Australia Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
12.3. Australia Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

13. Indonesia Speech Analytics Market

13.1. Indonesia Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
13.2. Indonesia Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
13.3. Indonesia Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

14. South Korea Speech Analytics Market

14.1. South Korea Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
14.2. South Korea Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
14.3. South Korea Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

15. Western Europe Speech Analytics Market

15.1. Western Europe Speech Analytics Market Overview
15.2. Western Europe Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
15.3. Western Europe Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
15. 4. Western Europe Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

16. UK Speech Analytics Market

16.1. UK Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
16.2. UK Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
16.3. UK Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

17. Germany Speech Analytics Market

17.1. Germany Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
17.2. Germany Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
17.3. Germany Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

18. France Speech Analytics Market

18. 5. France Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
18. 6. France Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
18. 7. France Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

19. Italy Speech Analytics Market

19. 9. Italy Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
19.10. Italy Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
19.11. Italy Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

20. Spain Speech Analytics Market

20.13. Spain Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
20.14. Spain Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
20.15. Spain Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

21. Eastern Europe Speech Analytics Market

21.1. Eastern Europe Speech Analytics Market Overview
21.2. Eastern Europe Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
21.3. Eastern Europe Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
21. 4. Eastern Europe Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

22. Russia Speech Analytics Market

22.1. Russia Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
22.2. Russia Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
22.3. Russia Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

23. North America Speech Analytics Market

23.1. North America Speech Analytics Market Overview
23.2. North America Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
23.3. North America Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
23. 4. North America Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

24. USA Speech Analytics Market

24.1. USA Speech Analytics Market Overview
24.2. USA Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
24.3. USA Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
24. 4. USA Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

25. Canada Speech Analytics Market

25.1. Canada Speech Analytics Market Overview
25.2. Canada Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
25.3. Canada Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
25. 4. Canada Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

26. South America Speech Analytics Market

26.1. South America Speech Analytics Market Overview
26.2. South America Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
26.3. South America Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
26. 4. South America Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

27. Brazil Speech Analytics Market

27.1. Brazil Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
27.2. Brazil Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
27.3. Brazil Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

28. Middle East Speech Analytics Market

28.1. Middle East Speech Analytics Market Overview
28.2. Middle East Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
28.3. Middle East Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
28. 4. Middle East Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

29. Africa Speech Analytics Market

29.1. Africa Speech Analytics Market Overview
29.2. Africa Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
29.3. Africa Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
29. 4. Africa Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

30. Speech Analytics Market Competitive Landscape And Company Profiles

30.1. Speech Analytics Market Competitive Landscape
30.2. Speech Analytics Market Company Profiles
- 30.2.1. NICE Systems Ltd.
  - 30.2.1.1. Overview
  - 30.2.1.2. Products and Services
  - 30.2.1.3. Strategy
  - 30.2.1. 4. Financial Performance
- 30.2.2. Verint Systems Inc.
  - 30.2.2.1. Overview
  - 30.2.2.2. Products and Services
  - 30.2.2.3. Strategy
  - 30.2.2. 4. Financial Performance
- 30.2.3. Avaya Holdings Corp.
  - 30.2.3.1. Overview
  - 30.2.3.2. Products and Services
  - 30.2.3.3. Strategy
  - 30.2.3. 4. Financial Performance
- 30.2. 4. OpenText Corporation
  - 30.2. 4.1. Overview
  - 30.2. 4.2. Products and Services
  - 30.2. 4.3. Strategy
  - 30.2. 4. 4. Financial Performance
- 30.2. 5. Genesys Telecommunications Laboratories Inc
  - 30.2. 5.1. Overview
  - 30.2. 5.2. Products and Services
  - 30.2. 5.3. Strategy
  - 30.2. 5. 4. Financial Performance

31. Global Speech Analytics Market Competitive Benchmarking

32. Global Speech Analytics Market Competitive Dashboard

33. Key Mergers And Acquisitions In The Speech Analytics Market

34. Speech Analytics Market Future Outlook and Potential Analysis

34.1 Speech Analytics Market In 2028 - Countries Offering Most New Opportunities
34.2 Speech Analytics Market In 2028 - Segments Offering Most New Opportunities
34. 3 Speech Analytics Market In 2028 - Growth Strategies
- 34.3.1 Market Trend Based Strategies
- 34.3.2 Competitor Strategies