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商品編碼
1406530

現場服務管理市場 - 全球產業規模、佔有率、趨勢、機會和預測，按組件、部署模型、企業規模、垂直行業、地區和競爭細分，2018-2028 年

Field Service Management Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, Segmented By Component, By Deployment Model, By Enterprise Size, By Industry Vertical, By Region, and By Competition, 2018-2028
出版日期: | 出版商: TechSci Research | 英文 178 Pages | 商品交期: 2-3個工作天內

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簡介目錄

在技​​術進步和不斷發展的業務模式的推動下，全球現場服務管理 (FSM) 市場正在經歷一場變革。 FSM 解決方案使組織能夠有效管理其現場營運，從安排和派遣技術人員到最佳化資源分配和增強客戶服務。由於幾個關鍵因素，該市場有望大幅成長。

首先，擴大採用基於雲端的 FSM 解決方案正在為產業帶來革命性的變化。這些解決方案提供現場營運的即時可見性，使組織能夠做出數據驅動的決策、提高服務品質並提高客戶滿意度。此外，基於雲端的 FSM 平台具有成本效益、可擴展且可從任何地方訪問，這使得它們對中小型企業 (SME) 特別有吸引力。

其次，對預測性維護的日益重視正在推動對具有預測分析功能的 FSM 工具的需求。透過利用物聯網感測器和資料分析，FSM 系統可以預測設備故障並主動安排維護，從而減少停機時間並降低維護成本。

市場概況
預測期 2024-2028
2022 年市場規模 42.8億美元
2028 年市場規模 98.4億美元
2023-2028 年CAGR 14.72%
成長最快的細分市場 服務
最大的市場 北美洲

第三，行動勞動力的興起正在改變現場服務的提供方式。行動 FSM 應用程式使現場技術人員能夠在智慧型手機或平板電腦上存取關鍵資訊、工作訂單和客戶資料，從而提高效率並更快地解決問題。

目錄

第 1 章：服務概述

  • 市場定義
  • 市場範圍
    • 涵蓋的市場
    • 研究年份
    • 主要市場區隔

第 2 章：研究方法

  • 基線方法
  • 主要產業夥伴
  • 主要協會和二手資料來源
  • 預測方法
  • 數據三角測量與驗證
  • 假設和限制

第 3 章：執行摘要

第 4 章：COVID-19 對全球現場服務管理市場的影響

第 5 章：客戶之聲

第 6 章：全球現場服務管理市場概述

第 7 章：全球現場服務管理市場展望

  • 市場規模及預測
    • 按價值
  • 市佔率及預測
    • 按組件（解決方案、服務）
    • 按部署模式（本地、雲端）
    • 依企業規模（大型企業、中小企業）
    • 按垂直行業（IT 和電信、醫療保健、製造、BFSI、運輸和物流、能源和公用事業、建築、其他）
    • 按地區（北美、歐洲、南美、中東和非洲、亞太地區）
  • 按公司分類 (2022)
  • 市場地圖

第 8 章：北美現場服務管理市場展望

  • 市場規模及預測
    • 按價值
  • 市佔率及預測
    • 按組件
    • 按部署模型
    • 按企業規模
    • 按行業分類
    • 按國家/地區

第 9 章：歐洲現場服務管理市場展望

  • 市場規模及預測
    • 按價值
  • 市佔率及預測
    • 按組件
    • 按部署模型
    • 按企業規模
    • 按行業分類
    • 按國家/地區

第 10 章：南美洲現場服務管理市場展望

  • 市場規模及預測
    • 按價值
  • 市佔率及預測
    • 按組件
    • 按部署模型
    • 按企業規模
    • 按行業分類
    • 按國家/地區

第 11 章：中東和非洲現場服務管理市場展望

  • 市場規模及預測
    • 按價值
  • 市佔率及預測
    • 按組件
    • 按部署模型
    • 按企業規模
    • 按行業分類
    • 按國家/地區

第 12 章：亞太地區現場服務管理市場展望

  • 市場規模及預測
    • 按價值
  • 市場規模及預測
    • 按組件
    • 按部署模型
    • 按企業規模
    • 按行業分類
    • 按國家/地區

第 13 章：市場動態

  • 促進要素
  • 挑戰

第 14 章：市場趨勢與發展

第 15 章：公司簡介

  • 甲骨文公司
    • Business Overview
    • Key Revenue and Financials
    • Recent Developments
    • Key Personnel
    • Key Product/Services Offered
  • IFS公司
    • Business Overview
    • Key Revenue and Financials
    • Recent Developments
    • Key Personnel
    • Key Product/Services Offered
  • 服務最大
    • Business Overview
    • Key Revenue and Financials
    • Recent Developments
    • Key Personnel
    • Key Product/Services Offered
  • SAP系統公司
    • Business Overview
    • Key Revenue and Financials
    • Recent Developments
    • Key Personnel
    • Key Product/Services Offered
  • 微軟公司
    • Business Overview
    • Key Revenue and Financials
    • Recent Developments
    • Key Personnel
    • Key Product/Services Offered
  • FieldAware 美國公司
    • Business Overview
    • Key Revenue and Financials
    • Recent Developments
    • Key Personnel
    • Key Product/Services Offered
  • 威瑞森企業解決方案
    • Business Overview
    • Key Revenue and Financials
    • Recent Developments
    • Key Personnel
    • Key Product/Services Offered
  • 埃克倫特有限責任公司
    • Business Overview
    • Key Revenue and Financials
    • Recent Developments
    • Key Personnel
    • Key Product/Services Offered
  • 工作波
    • Business Overview
    • Key Revenue and Financials
    • Recent Developments
    • Key Personnel
    • Key Product/Services Offered
  • 天寶公司
    • Business Overview
    • Key Revenue and Financials
    • Recent Developments
    • Key Personnel
    • Key Product/Services Offered

第 16 章：策略建議

第 17 章：關於我們與免責聲明

簡介目錄
Product Code: 19427

The Global Field Service Management (FSM) market is undergoing a transformative shift, driven by technological advancements and evolving business models. FSM solutions enable organizations to efficiently manage their field operations, from scheduling and dispatching technicians to optimizing resource allocation and enhancing customer service. This market is poised for substantial growth due to several key factors.

Firstly, the increasing adoption of cloud-based FSM solutions is revolutionizing the industry. These solutions offer real-time visibility into field operations, enabling organizations to make data-driven decisions, improve service quality, and enhance customer satisfaction. Moreover, cloud-based FSM platforms are cost-effective, scalable, and accessible from anywhere, making them especially appealing to small and medium-sized enterprises (SMEs).

Secondly, the growing emphasis on predictive maintenance is driving demand for FSM tools with predictive analytics capabilities. By leveraging IoT sensors and data analytics, FSM systems can predict equipment failures and proactively schedule maintenance, reducing downtime and lowering maintenance costs.

Market Overview
Forecast Period2024-2028
Market Size 2022USD 4.28 Billion
Market Size 2028USD 9.84 Billion
CAGR 2023-202814.72%
Fastest Growing SegmentServices
Largest MarketNorth America

Thirdly, the rise of the mobile workforce is transforming how field service is delivered. Mobile FSM apps empower field technicians with access to critical information, work orders, and customer data on their smartphones or tablets, improving efficiency and enabling quicker issue resolution.

Additionally, the FSM market is witnessing increased integration with other enterprise software, such as customer relationship management (CRM) and enterprise resource planning (ERP) systems. This integration streamlines business processes and facilitates seamless data flow between departments.

Lastly, the demand for FSM solutions is expanding across various industries, including manufacturing, healthcare, utilities, and telecommunications. Organizations across these sectors recognize the need to optimize field operations to remain competitive and meet customer expectations.

Key Market Drivers

Increasing Adoption of IoT and Connected Devices

One of the major drivers fueling the growth of the global Field Service Management (FSM) market is the increasing adoption of Internet of Things (IoT) and connected devices in various industries. IoT sensors and devices enable real-time monitoring of equipment and assets, allowing organizations to proactively detect issues, schedule preventive maintenance, and optimize field service operations. For example, in the manufacturing sector, sensors embedded in machinery can transmit data on equipment health, helping field technicians diagnose and resolve problems more efficiently. This trend is driving the demand for FSM solutions that can seamlessly integrate with IoT ecosystems.

Rising Customer Expectations for Quality Service

Customer expectations for quality service have risen significantly in recent years. Today's customers expect quick response times, personalized interactions, and first-time issue resolution. FSM solutions play a crucial role in meeting these expectations by enabling real-time communication between field technicians, dispatchers, and customers. Mobile apps and self-service portals empower customers to schedule service appointments, track technician arrivals, and provide feedback, enhancing the overall customer experience. Field service organizations are investing in FSM technologies to deliver superior service and gain a competitive edge.

Demand for Predictive Maintenance

Predictive maintenance is gaining traction across various industries, driving the adoption of FSM solutions. Organizations are leveraging data analytics, machine learning, and predictive algorithms to anticipate equipment failures and schedule maintenance activities before breakdowns occur. This approach minimizes downtime, reduces repair costs, and extends the lifespan of assets. FSM systems with predictive maintenance capabilities enable field technicians to receive automated alerts and work orders based on predictive insights, streamlining maintenance operations. As a result, companies are increasingly investing in FSM platforms that support predictive maintenance strategies.

Remote Workforce Management

The global shift toward remote work, accelerated by the COVID-19 pandemic, has highlighted the need for effective remote workforce management tools within FSM solutions. Field service organizations are relying on FSM software to manage and optimize remote workforces, ensuring that field technicians have access to the information and resources they need to perform their tasks efficiently. FSM platforms with mobile capabilities enable technicians to access work orders, documentation, and customer information remotely, reducing the need for physical paperwork and enhancing productivity. This trend is expected to continue driving the adoption of FSM solutions that support remote workforce management.

Regulatory Compliance and Safety Requirements

Stringent regulatory compliance and safety requirements in industries such as healthcare, utilities, and aerospace are propelling the adoption of FSM solutions. These industries must adhere to specific standards and regulations related to equipment maintenance, safety inspections, and reporting. FSM software helps organizations maintain compliance by automating documentation, ensuring that technicians follow prescribed procedures, and generating audit trails. This not only reduces the risk of regulatory violations but also enhances safety protocols. As a result, organizations subject to strict compliance requirements are increasingly turning to FSM platforms to streamline their operations and remain compliant.

Key Market Challenges

Technological Complexity and Integration

One of the primary challenges facing the global field service management (FSM) market is the complexity of technology and the integration of various software and hardware components. Many organizations have multiple systems in place, including FSM software, customer relationship management (CRM) tools, IoT sensors, and more. Ensuring seamless integration between these systems can be a daunting task. The challenge lies in making sure data flows smoothly across these platforms, enabling real-time communication between field technicians, back-office staff, and customers. Companies must invest in robust integration solutions and skilled IT personnel to address this challenge effectively.

Data Security and Privacy Concerns

With the increasing amount of data collected and shared in FSM processes, data security and privacy have become critical concerns. Field service organizations handle sensitive customer information, equipment data, and business operations data. Protecting this data from cyber threats and ensuring compliance with data privacy regulations (such as GDPR and CCPA) is a significant challenge. Any data breach can result in reputational damage, legal consequences, and financial losses. FSM providers need to invest in robust cybersecurity measures, encryption, access controls, and employee training to mitigate these risks and build trust with customers.

Workforce Management and Skills Gap

Effective workforce management is essential for the success of field service organizations. However, many companies face challenges in recruiting, training, and retaining skilled field technicians. As experienced technicians retire, there is a growing skills gap in the industry. Organizations must invest in training and development programs to upskill their workforce and attract new talent. Additionally, managing field technician schedules, workloads, and assignments efficiently is a complex task. FSM solutions can help address these challenges, but they require proper configuration and optimization to ensure maximum productivity and resource utilization.

Evolving Customer Expectations

Customers' expectations for field service have evolved significantly. They demand faster response times, transparency, and proactive service. Meeting these expectations can be challenging, as it requires real-time communication, predictive maintenance capabilities, and a customer-centric approach. FSM providers need to continuously adapt their services and technologies to align with evolving customer preferences. Failure to do so can result in customer dissatisfaction and potential loss of business.

Economic Uncertainty and Cost Pressures

Economic uncertainty, market fluctuations, and cost pressures can impact the FSM market significantly. Field service organizations often face budget constraints and are expected to deliver more with fewer resources. Balancing cost-effective operations while maintaining service quality can be challenging. Investments in FSM technology can be seen as expensive, and organizations may hesitate to adopt new solutions. However, failing to modernize FSM processes can result in higher operational costs and missed revenue opportunities. FSM providers must demonstrate the value and return on investment of their solutions to address this challenge effectively.

Key Market Trends

IoT Integration Revolutionizing Field Service Management

The integration of Internet of Things (IoT) technology is revolutionizing the field service management (FSM) landscape. IoT sensors and devices are being deployed in machinery and equipment, enabling real-time monitoring of their performance. This data is then fed into FSM software, allowing for predictive maintenance and reducing downtime. Field technicians can be dispatched proactively based on IoT data, improving efficiency and customer satisfaction. As IoT adoption continues to grow, FSM solutions that can seamlessly integrate with these technologies will dominate the market.

Mobile Field Service Applications on the Rise

The proliferation of smartphones and tablets has led to the widespread adoption of mobile field service applications. Field technicians now have access to real-time information, work orders, and customer data while on the go. These mobile apps enable technicians to complete tasks more efficiently, reducing paperwork and streamlining communication with the back office. Additionally, features like GPS navigation and barcode scanning enhance productivity. As mobile devices become increasingly powerful and accessible, the demand for feature-rich field service management apps will continue to grow.

Artificial Intelligence (AI) and Machine Learning Transforming FSM

AI and machine learning are transforming FSM by providing advanced analytics and automation capabilities. These technologies can predict equipment failures, optimize technician schedules, and recommend the most cost-effective spare parts. AI-driven chatbots and virtual assistants also improve customer service by handling routine inquiries and scheduling appointments. Machine learning algorithms can analyze historical data to identify trends and patterns, aiding in better decision-making. As AI and machine learning solutions become more sophisticated, they will play a pivotal role in the evolution of FSM.

Servitization and Outcome-Based Services

Many companies are shifting from selling products to offering services, a concept known as servitization. This trend is driving the adoption of FSM solutions as companies seek to optimize service delivery. Outcome-based service models, where customers pay based on the performance and results of equipment, are becoming increasingly common. FSM software helps companies track and measure these outcomes, ensuring that service agreements are met. This shift toward servitization is reshaping the FSM market, with an emphasis on delivering value and customer satisfaction.

Enhanced Focus on Customer Experience

Customer experience is at the forefront of FSM trends. As competition intensifies, companies are recognizing the importance of providing exceptional service to retain and attract customers. FSM solutions now offer tools for gathering customer feedback, tracking satisfaction levels, and monitoring response times. Field technicians are being equipped with tools to enhance their communication and relationship-building skills. A seamless and positive customer experience is a key differentiator in the FSM market, driving companies to invest in solutions that prioritize customer satisfaction.

Segmental Insights

Component Insights

Solution segment dominates in the global field service management market in 2022. FSM solutions offer a wide range of comprehensive functionalities that cater to the diverse needs of organizations with field service operations. These solutions encompass features like work order management, scheduling and dispatching, inventory management, asset tracking, route optimization, and real-time communication. Their ability to address multiple aspects of field service operations makes them indispensable for enhancing efficiency and productivity.

FSM solutions are designed to automate and optimize critical field service processes. They enable organizations to automate the assignment of tasks to field technicians, optimizing routes for the quickest response times, and ensuring that technicians have the right tools and parts for each job. Automation reduces manual errors, minimizes response times, and maximizes resource utilization.

The Solution segment of FSM provides real-time visibility into field operations. This means that dispatchers and managers can monitor the status and progress of service requests, work orders, and technicians in the field. This real-time insight allows for better decision-making, improved customer communication, and quicker responses to changing circumstances, all of which contribute to higher service quality.

Deployment Model Insights

Cloud segment dominates in the global field service management market in 2022. Cloud-based FSM solutions offer unmatched scalability and flexibility, allowing organizations to adapt to changing business needs. Whether a business is expanding, downsizing, or experiencing seasonal variations in workload, cloud deployments can easily accommodate these changes without the need for significant infrastructure investments or complex migrations.

Cloud FSM solutions eliminate the need for large upfront capital expenditures on hardware and software. Instead, they operate on a subscription-based model, allowing businesses to pay only for the services and resources they use. This cost-efficiency is particularly appealing to small and medium-sized enterprises (SMEs) and organizations looking to reduce IT overhead.

Cloud-based FSM solutions offer anytime, anywhere accessibility via the internet. This means that field technicians, dispatchers, and managers can access critical FSM tools and data from various devices, including smartphones and tablets. This mobility enhances productivity and ensures that technicians have the information they need while in the field.

Regional Insights

North America dominates the Global Field Service Management Market in 2022. North America has been at the forefront of technological innovation, including the development and deployment of FSM solutions. The region's robust technological infrastructure and early adoption of emerging technologies such as the Internet of Things (IoT), artificial intelligence (AI), and cloud computing have paved the way for the growth of FSM systems. These technologies enable real-time monitoring, predictive maintenance, and efficient communication between field technicians and dispatchers, making FSM solutions highly effective.

North America is home to several prominent FSM software providers and technology companies that have played a pivotal role in shaping the industry. These companies have invested heavily in research and development, resulting in the creation of cutting-edge FSM solutions. Their strong market presence, along with a wide customer base, has further bolstered the region's dominance in the FSM market.

North American organizations have long recognized the significance of delivering exceptional customer service. FSM solutions help them achieve this goal by optimizing field service operations, reducing response times, and enhancing the overall customer experience. With a strong emphasis on customer satisfaction, North American companies are more inclined to invest in advanced FSM technologies to stay competitive and retain loyal customers.

North America boasts a diverse economy with a multitude of sectors, including manufacturing, healthcare, utilities, telecommunications, and more. Many of these industries heavily rely on field service operations, creating a substantial demand for FSM solutions. For example, the manufacturing sector requires efficient maintenance and repair services, while the healthcare industry relies on FSM for medical equipment maintenance and patient care. This wide-reaching adoption across various sectors has contributed to the region's dominance.

Key Market Players

Oracle Corporation

IFS AB

ServiceMax

SAP SE

Microsoft Corporation

FieldAware US, Inc.

Verizon Enterprise Solutions

Accruent LLC

WorkWave

Trimble Inc

Report Scope:

In this report, the Global Field Service Management Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

Field Service Management Market, By Component:

  • Solution
  • Services

Field Service Management Market, By Deployment Model:

  • On Premise
  • Cloud

Field Service Management Market, By Enterprise Size:

  • Large Enterprise
  • SMEs

Field Service Management Market, By Industry Vertical:

  • IT and Telecom
  • Healthcare
  • Manufacturing
  • BFSI
  • Transportation & Logistics
  • Energy & Utilities
  • Construction
  • Others

Field Service Management Market, By Region:

  • North America
  • United States
  • Canada
  • Mexico
  • Europe
  • Germany
  • France
  • United Kingdom
  • Italy
  • Spain
  • South America
  • Brazil
  • Argentina
  • Colombia
  • Asia-Pacific
  • China
  • India
  • Japan
  • South Korea
  • Australia
  • Middle East & Africa
  • Saudi Arabia
  • UAE
  • South Africa

Competitive Landscape

  • Company Profiles: Detailed analysis of the major companies present in the Global Field Service Management Market.

Available Customizations:

  • Global Field Service Management Market report with the given market data, Tech Sci Research offers customizations according to a company's specific needs. The following customization options are available for the report:

Company Information

  • Detailed analysis and profiling of additional market players (up to five).

Table of Contents

1. Service Overview

  • 1.1. Market Definition
  • 1.2. Scope of the Market
    • 1.2.1. Markets Covered
    • 1.2.2. Years Considered for Study
    • 1.2.3. Key Market Segmentations

2. Research Methodology

  • 2.1. Baseline Methodology
  • 2.2. Key Industry Partners
  • 2.3. Major Association and Secondary Sources
  • 2.4. Forecasting Methodology
  • 2.5. Data Triangulation & Validation
  • 2.6. Assumptions and Limitations

3. Executive Summary

4. Impact of COVID-19 on Global Field Service Management Market

5. Voice of Customer

6. Global Field Service Management Market Overview

7. Global Field Service Management Market Outlook

  • 7.1. Market Size & Forecast
    • 7.1.1. By Value
  • 7.2. Market Share & Forecast
    • 7.2.1. By Component (Solution, Services)
    • 7.2.2. By Deployment Model (On Premise, Cloud)
    • 7.2.3. By Enterprise Size (Large Enterprise, SMEs)
    • 7.2.4. By Industry Vertical (IT and Telecom, Healthcare, Manufacturing, BFSI, Transportation & Logistics, Energy & Utilities, Construction, Others)
    • 7.2.5. By Region (North America, Europe, South America, Middle East & Africa, Asia Pacific)
  • 7.3. By Company (2022)
  • 7.4. Market Map

8. North America Field Service Management Market Outlook

  • 8.1. Market Size & Forecast
    • 8.1.1. By Value
  • 8.2. Market Share & Forecast
    • 8.2.1. By Component
    • 8.2.2. By Deployment Model
    • 8.2.3. By Enterprise Size
    • 8.2.4. By Industry Vertical
    • 8.2.5. By Country
      • 8.2.5.1. United States Field Service Management Market Outlook
        • 8.2.5.1.1. Market Size & Forecast
        • 8.2.5.1.1.1. By Value
        • 8.2.5.1.2. Market Share & Forecast
        • 8.2.5.1.2.1. By Component
        • 8.2.5.1.2.2. By Deployment Model
        • 8.2.5.1.2.3. By Enterprise Size
        • 8.2.5.1.2.4. By Industry Vertical
      • 8.2.5.2. Canada Field Service Management Market Outlook
        • 8.2.5.2.1. Market Size & Forecast
        • 8.2.5.2.1.1. By Value
        • 8.2.5.2.2. Market Share & Forecast
        • 8.2.5.2.2.1. By Component
        • 8.2.5.2.2.2. By Deployment Model
        • 8.2.5.2.2.3. By Enterprise Size
        • 8.2.5.2.2.4. By Industry Vertical
      • 8.2.5.3. Mexico Field Service Management Market Outlook
        • 8.2.5.3.1. Market Size & Forecast
        • 8.2.5.3.1.1. By Value
        • 8.2.5.3.2. Market Share & Forecast
        • 8.2.5.3.2.1. By Component
        • 8.2.5.3.2.2. By Deployment Model
        • 8.2.5.3.2.3. By Enterprise Size
        • 8.2.5.3.2.4. By Industry Vertical

9. Europe Field Service Management Market Outlook

  • 9.1. Market Size & Forecast
    • 9.1.1. By Value
  • 9.2. Market Share & Forecast
    • 9.2.1. By Component
    • 9.2.2. By Deployment Model
    • 9.2.3. By Enterprise Size
    • 9.2.4. By Industry Vertical
    • 9.2.5. By Country
      • 9.2.5.1. Germany Field Service Management Market Outlook
        • 9.2.5.1.1. Market Size & Forecast
        • 9.2.5.1.1.1. By Value
        • 9.2.5.1.2. Market Share & Forecast
        • 9.2.5.1.2.1. By Component
        • 9.2.5.1.2.2. By Deployment Model
        • 9.2.5.1.2.3. By Enterprise Size
        • 9.2.5.1.2.4. By Industry Vertical
      • 9.2.5.2. France Field Service Management Market Outlook
        • 9.2.5.2.1. Market Size & Forecast
        • 9.2.5.2.1.1. By Value
        • 9.2.5.2.2. Market Share & Forecast
        • 9.2.5.2.2.1. By Component
        • 9.2.5.2.2.2. By Deployment Model
        • 9.2.5.2.2.3. By Enterprise Size
        • 9.2.5.2.2.4. By Industry Vertical
      • 9.2.5.3. United Kingdom Field Service Management Market Outlook
        • 9.2.5.3.1. Market Size & Forecast
        • 9.2.5.3.1.1. By Value
        • 9.2.5.3.2. Market Share & Forecast
        • 9.2.5.3.2.1. By Component
        • 9.2.5.3.2.2. By Deployment Model
        • 9.2.5.3.2.3. By Enterprise Size
        • 9.2.5.3.2.4. By Industry Vertical
      • 9.2.5.4. Italy Field Service Management Market Outlook
        • 9.2.5.4.1. Market Size & Forecast
        • 9.2.5.4.1.1. By Value
        • 9.2.5.4.2. Market Share & Forecast
        • 9.2.5.4.2.1. By Component
        • 9.2.5.4.2.2. By Deployment Model
        • 9.2.5.4.2.3. By Enterprise Size
        • 9.2.5.4.2.4. By Industry Vertical
      • 9.2.5.5. Spain Field Service Management Market Outlook
        • 9.2.5.5.1. Market Size & Forecast
        • 9.2.5.5.1.1. By Value
        • 9.2.5.5.2. Market Share & Forecast
        • 9.2.5.5.2.1. By Component
        • 9.2.5.5.2.2. By Deployment Model
        • 9.2.5.5.2.3. By Enterprise Size
        • 9.2.5.5.2.4. By Industry Vertical

10. South America Field Service Management Market Outlook

  • 10.1. Market Size & Forecast
    • 10.1.1. By Value
  • 10.2. Market Share & Forecast
    • 10.2.1. By Component
    • 10.2.2. By Deployment Model
    • 10.2.3. By Enterprise Size
    • 10.2.4. By Industry Vertical
    • 10.2.5. By Country
      • 10.2.5.1. Brazil Field Service Management Market Outlook
        • 10.2.5.1.1. Market Size & Forecast
        • 10.2.5.1.1.1. By Value
        • 10.2.5.1.2. Market Share & Forecast
        • 10.2.5.1.2.1. By Component
        • 10.2.5.1.2.2. By Deployment Model
        • 10.2.5.1.2.3. By Enterprise Size
        • 10.2.5.1.2.4. By Industry Vertical
      • 10.2.5.2. Colombia Field Service Management Market Outlook
        • 10.2.5.2.1. Market Size & Forecast
        • 10.2.5.2.1.1. By Value
        • 10.2.5.2.2. Market Share & Forecast
        • 10.2.5.2.2.1. By Component
        • 10.2.5.2.2.2. By Deployment Model
        • 10.2.5.2.2.3. By Enterprise Size
        • 10.2.5.2.2.4. By Industry Vertical
      • 10.2.5.3. Argentina Field Service Management Market Outlook
        • 10.2.5.3.1. Market Size & Forecast
        • 10.2.5.3.1.1. By Value
        • 10.2.5.3.2. Market Share & Forecast
        • 10.2.5.3.2.1. By Component
        • 10.2.5.3.2.2. By Deployment Model
        • 10.2.5.3.2.3. By Enterprise Size
        • 10.2.5.3.2.4. By Industry Vertical

11. Middle East & Africa Field Service Management Market Outlook

  • 11.1. Market Size & Forecast
    • 11.1.1. By Value
  • 11.2. Market Share & Forecast
    • 11.2.1. By Component
    • 11.2.2. By Deployment Model
    • 11.2.3. By Enterprise Size
    • 11.2.4. By Industry Vertical
    • 11.2.5. By Country
      • 11.2.5.1. Saudi Arabia Field Service Management Market Outlook
        • 11.2.5.1.1. Market Size & Forecast
        • 11.2.5.1.1.1. By Value
        • 11.2.5.1.2. Market Share & Forecast
        • 11.2.5.1.2.1. By Component
        • 11.2.5.1.2.2. By Deployment Model
        • 11.2.5.1.2.3. By Enterprise Size
        • 11.2.5.1.2.4. By Industry Vertical
      • 11.2.5.2. UAE Field Service Management Market Outlook
        • 11.2.5.2.1. Market Size & Forecast
        • 11.2.5.2.1.1. By Value
        • 11.2.5.2.2. Market Share & Forecast
        • 11.2.5.2.2.1. By Component
        • 11.2.5.2.2.2. By Deployment Model
        • 11.2.5.2.2.3. By Enterprise Size
        • 11.2.5.2.2.4. By Industry Vertical
      • 11.2.5.3. South Africa Field Service Management Market Outlook
        • 11.2.5.3.1. Market Size & Forecast
        • 11.2.5.3.1.1. By Value
        • 11.2.5.3.2. Market Share & Forecast
        • 11.2.5.3.2.1. By Component
        • 11.2.5.3.2.2. By Deployment Model
        • 11.2.5.3.2.3. By Enterprise Size
        • 11.2.5.3.2.4. By Industry Vertical

12. Asia Pacific Field Service Management Market Outlook

  • 12.1. Market Size & Forecast
    • 12.1.1. By Value
  • 12.2. Market Size & Forecast
    • 12.2.1. By Component
    • 12.2.2. By Deployment Model
    • 12.2.3. By Enterprise Size
    • 12.2.4. By Industry Vertical
    • 12.2.5. By Country
      • 12.2.5.1. China Field Service Management Market Outlook
        • 12.2.5.1.1. Market Size & Forecast
        • 12.2.5.1.1.1. By Value
        • 12.2.5.1.2. Market Share & Forecast
        • 12.2.5.1.2.1. By Component
        • 12.2.5.1.2.2. By Deployment Model
        • 12.2.5.1.2.3. By Enterprise Size
        • 12.2.5.1.2.4. By Industry Vertical
      • 12.2.5.2. India Field Service Management Market Outlook
        • 12.2.5.2.1. Market Size & Forecast
        • 12.2.5.2.1.1. By Value
        • 12.2.5.2.2. Market Share & Forecast
        • 12.2.5.2.2.1. By Component
        • 12.2.5.2.2.2. By Deployment Model
        • 12.2.5.2.2.3. By Enterprise Size
        • 12.2.5.2.2.4. By Industry Vertical
      • 12.2.5.3. Japan Field Service Management Market Outlook
        • 12.2.5.3.1. Market Size & Forecast
        • 12.2.5.3.1.1. By Value
        • 12.2.5.3.2. Market Share & Forecast
        • 12.2.5.3.2.1. By Component
        • 12.2.5.3.2.2. By Deployment Model
        • 12.2.5.3.2.3. By Enterprise Size
        • 12.2.5.3.2.4. By Industry Vertical
      • 12.2.5.4. South Korea Field Service Management Market Outlook
        • 12.2.5.4.1. Market Size & Forecast
        • 12.2.5.4.1.1. By Value
        • 12.2.5.4.2. Market Share & Forecast
        • 12.2.5.4.2.1. By Component
        • 12.2.5.4.2.2. By Deployment Model
        • 12.2.5.4.2.3. By Enterprise Size
        • 12.2.5.4.2.4. By Industry Vertical
      • 12.2.5.5. Australia Field Service Management Market Outlook
        • 12.2.5.5.1. Market Size & Forecast
        • 12.2.5.5.1.1. By Value
        • 12.2.5.5.2. Market Share & Forecast
        • 12.2.5.5.2.1. By Component
        • 12.2.5.5.2.2. By Deployment Model
        • 12.2.5.5.2.3. By Enterprise Size
        • 12.2.5.5.2.4. By Industry Vertical

13. Market Dynamics

  • 13.1. Drivers
  • 13.2. Challenges

14. Market Trends and Developments

15. Company Profiles

  • 15.1. Oracle Corporation
    • 15.1.1. Business Overview
    • 15.1.2. Key Revenue and Financials
    • 15.1.3. Recent Developments
    • 15.1.4. Key Personnel
    • 15.1.5. Key Product/Services Offered
  • 15.2. IFS AB
    • 15.2.1. Business Overview
    • 15.2.2. Key Revenue and Financials
    • 15.2.3. Recent Developments
    • 15.2.4. Key Personnel
    • 15.2.5. Key Product/Services Offered
  • 15.3. ServiceMax
    • 15.3.1. Business Overview
    • 15.3.2. Key Revenue and Financials
    • 15.3.3. Recent Developments
    • 15.3.4. Key Personnel
    • 15.3.5. Key Product/Services Offered
  • 15.4. SAP SE
    • 15.4.1. Business Overview
    • 15.4.2. Key Revenue and Financials
    • 15.4.3. Recent Developments
    • 15.4.4. Key Personnel
    • 15.4.5. Key Product/Services Offered
  • 15.5. Microsoft Corporation
    • 15.5.1. Business Overview
    • 15.5.2. Key Revenue and Financials
    • 15.5.3. Recent Developments
    • 15.5.4. Key Personnel
    • 15.5.5. Key Product/Services Offered
  • 15.6. FieldAware US, Inc.
    • 15.6.1. Business Overview
    • 15.6.2. Key Revenue and Financials
    • 15.6.3. Recent Developments
    • 15.6.4. Key Personnel
    • 15.6.5. Key Product/Services Offered
  • 15.7. Verizon Enterprise Solutions
    • 15.7.1. Business Overview
    • 15.7.2. Key Revenue and Financials
    • 15.7.3. Recent Developments
    • 15.7.4. Key Personnel
    • 15.7.5. Key Product/Services Offered
  • 15.8. Accruent LLC
    • 15.8.1. Business Overview
    • 15.8.2. Key Revenue and Financials
    • 15.8.3. Recent Developments
    • 15.8.4. Key Personnel
    • 15.8.5. Key Product/Services Offered
  • 15.9. WorkWave
    • 15.9.1. Business Overview
    • 15.9.2. Key Revenue and Financials
    • 15.9.3. Recent Developments
    • 15.9.4. Key Personnel
    • 15.9.5. Key Product/Services Offered
  • 15.10. Trimble Inc.
    • 15.10.1. Business Overview
    • 15.10.2. Key Revenue and Financials
    • 15.10.3. Recent Developments
    • 15.10.4. Key Personnel
    • 15.10.5. Key Product/Services Offered

16. Strategic Recommendations

17. About Us & Disclaimer