市場調查報告書
商品編碼
1422930
2024-2032 年現場部隊自動化市場(按組件、部署模式、組織規模、垂直產業和地區分類)Field Force Automation Market by Component, Deployment Mode, Organization Size, Industry Verticals, and Region 2024-2032 |
2023年全球現場人員自動化市場規模達26億美元。展望未來, IMARC Group預計到2032年市場規模將達到100億美元,2024-2032年複合年成長率(CAGR)為15.89%。資訊科技(IT)產業的穩定擴張、組織營運效率的提高以及基於雲端的解決方案的日益普及是推動市場發展的一些關鍵因素。
現場自動化 (FFA) 是一種先進的軟體,旨在透過採用通訊技術建立有關即時銷售和服務的雙向資訊流。它使技術人員和總部工作人員能夠利用手持無線設備立即在後端會計系統中捕獲和傳輸資料,從而消除在手動資料上花費的時間並消除與輸入相關的錯誤。 FFA 提供數據驅動的效率、簡化營運、透過獲得更好的可見性來追蹤現場執行績效、提供更好的客戶體驗並實現多樣化業務營運的自動化。這反過來又可以幫助組織做出明智的決策,提高營運執行力和合規性,確保更輕鬆的入職,並提高各自領域的生產力。因此,FFA 被最終用戶廣泛用於企業資源規劃 (ERP)、解決通訊挑戰以及高效的勞動力和物流管理。
由於對強大的自動化解決方案的需求不斷增加,以簡化多樣化操作並最大限度地提高現場人員效率,FFA 在各個工業垂直領域得到廣泛採用,這是推動市場成長的主要因素之一。此外,廣泛使用 FFA 來執行自動調度、確保出勤管理、監控員工隊伍以及滿足地理位置分散的客戶需求是另一個成長誘導因素。與此一致的是,資訊科技(IT)領域的顯著進步以及採用雲端解決方案的多種網際網路連接設備的不斷普及正在支持市場成長。該市場也受到企業內部自帶設備 (BYOD) 趨勢的推動。此外,高級分析和基於行動的銷售人員自動化軟體的出現以及人工智慧(AI)解決方案的大規模整合有利於市場成長。這些技術有助於產生準確的基於報告的見解,透過資料分析預測過去的銷售情況,確保客戶關係管理 (CRM) 並增加整體工作流程。此外,快速消費品(FMCG)領域的產品使用不斷增加,由於其具有多種優勢,包括增強的庫存追蹤、易於分銷、更好的銷售策略和有效的銷售訂單管理,正在推動市場成長。除此之外,快速的數位化、電子產品的利用以及主要參與者之間的策略合作以設計具有改進屬性的產品正在對市場成長產生積極影響。
The global field force automation market size reached US$ 2.6 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 10.0 Billion by 2032, exhibiting a growth rate (CAGR) of 15.89% during 2024-2032. The steadily expanding information technology (IT) sector, the enhanced operational efficiency of organizations, and the increasing penetration of cloud-based solutions represent some of the key factors driving the market.
Field force automation (FFA) is an advanced software designed to establish bi-directional information flow regarding sales and service in real-time through employing communication technologies. It enables technicians and head office staff to utilize handheld wireless devices for capturing and transferring data immediately in the back-end accounting systems to eliminate the time spent on manual data and eradicate errors associated with the entry. FFA offers data-driven efficiency, streamlines operations, tracks field executive performance via gaining better visibility, provides better customer experience, and automates diverse business operations. This, in turn, helps organizations make informed decisions, improve operational execution and compliance, ensure easier onboarding, and drive productivity in the respective field. As a result, FFA is extensively used by end users for enterprise resource planning (ERP), resolving communication challenges, and efficient workforce and logistics management.
The widespread adoption of FFA across various industrial verticals due to the increasing need for robust and automated solutions to streamline diverse operations and maximize the field force efficiency represents one of the prime factors driving the market growth. Additionally, the extensive FFA usage to perform automatic schedules, ensure attendance management, monitor the workforce, and cater to geographically dispersed customers is acting as another growth-inducing factor. In line with this, significant improvements in the information technology (IT) sector and the growing penetration of several internet-enabled connected devices with cloud solutions are supporting the market growth. The market is also driven by the trend of bring your own device (BYOD) within enterprises. Moreover, the emergence of advanced analytics and mobile-based sales force automation software and the large-scale integration of artificial intelligence (AI) solutions are favoring the market growth. These technologies help generate accurate reports-based insights, forecast past sales through data analysis, ensure customer relationship management (CRM), and increase overall workflow. Furthermore, the escalating product employment in the fast-moving consumer goods (FMCG) sector, owing to its various advantages, including enhanced stock tracking, easy distribution, better sales strategy, and effective sales order management, is propelling the market growth. Apart from this, rapid digitalization, fueling utilization of electronic gadgets, and strategic collaborations amongst key players to engineer products with improved attributes are positively impacting the market growth.
IMARC Group provides an analysis of the key trends in each segment of the global field force automation market, along with forecasts at the global, regional, and country levels from 2024-2032. Our report has categorized the market based on component, deployment mode, organization size, and industry verticals.
Solution
Service
The report has also provided a detailed breakup and analysis of the field force automation market based on the component. This includes solutions and services. According to the report, solutions represented the largest segment.
Cloud-based
On-premises
A detailed breakup and analysis of the field force automation market based on the deployment mode has also been provided in the report. This includes cloud-based and on-premises. According to the report, cloud-based accounted for the largest market share.
Large Enterprises
Small and Medium-sized Enterprises
The report has also provided a detailed breakup and analysis of the field force automation market based on the organization size. This includes large, and small and medium-sized enterprises. According to the report, large enterprises represented the largest segment.
IT and Telecom
Healthcare and Life Sciences
Manufacturing
Transportation and Logistics
Construction and Real Estate
Energy and Utilities
Others
A detailed breakup and analysis of the field force automation market based on the industry verticals has also been provided in the report. This includes IT and telecom, healthcare and life sciences, manufacturing, transportation and logistics, construction and real estate, energy and utilities, and others. According to the report, manufacturing accounted for the largest market share.
North America
United States
Canada
Asia Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa
The report has also provided a comprehensive analysis of all the major regional markets that include North America (the United States and Canada); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America was the largest market for field force automation. Some of the factors driving the North America field force automation market included the widespread adoption of FFA across various industrial verticals, the increasing need to streamline diverse operations, and significant improvements in the information technology (IT) sector.
The report has also provided a comprehensive analysis of the competitive landscape in the global field force automation market. Detailed profiles of all major companies have also been provided. Some of the companies covered include Accruent LLC (Fortive Corporation), BT Group plc, Channelplay Limited, Fieldez Technologies Pvt. Ltd., Folio3 Software Inc., Infosys Limited, Kloudq Technologies Limited, Leadsquared, ServiceMax, VisitBasis Tech LLC, etc.