市場調查報告書

業務指示管理市場:成長,趨勢,預測(2020年∼2025年)

Work Order Management Market - Growth, Trends, and Forecasts (2020 - 2025)

出版商 Mordor Intelligence LLP 商品編碼 946429
出版日期 內容資訊 英文 120 Pages
商品交期: 2-3個工作天內
價格
業務指示管理市場:成長,趨勢,預測(2020年∼2025年) Work Order Management Market - Growth, Trends, and Forecasts (2020 - 2025)
出版日期: 2020年06月01日內容資訊: 英文 120 Pages
簡介

業務指示管理市場在預測期間內預計約為10%的年複合成長率 (CAGR) 。全球的企業轉向數位轉型,為了監督維修與管理採用各種解決方案。對智慧工廠的客戶意願高漲。根據Capgemini,2019年,約有68%的組織持續實施智慧工廠舉措。

本報告提供全球業務指示管理系統市場相關調查分析,市場形勢,市場動態,市場分析與預測,產業形勢,主要企業簡介等系統性資訊。

目錄

第1章 簡介

第2章 調查手法

第3章 摘要整理

第4章 市場動態

  • 市場概要
  • 市場成長要素
    • 現場工作人員間的行動裝置和穿戴式設備的採用
    • 為了改善計劃實行針對業務最佳化的企業趨勢
  • 市場阻礙因素
    • 現場工作人員缺乏專門知識
  • 產業的價值鏈分析
  • 波特的五力分析
  • Covid-19對產業的影響的評估

第5章 市場細分化

  • 各零件
    • 解決方案
    • 服務
  • 各部署模式
    • 內部部署
    • 雲端
  • 各終端用戶產業
    • 製造
    • 運輸和物流
    • 能源和公共事業
    • 醫療保健
    • BFSI
    • 電信和IT
    • 其他終端用戶產業
  • 各地區
    • 北美
    • 歐洲
    • 亞太地區
    • 南美
    • 中東、非洲

第6章 競爭情形

  • 企業簡介
    • Salesforce.com, Inc.
    • IBM Corporation
    • Microsoft Corporation
    • Oracle Corporation
    • SAP SE
    • IFS AB
    • Infor Inc.
    • Hippo CMMS
    • ServiceMax, Inc.
    • Innovapptive Inc.
    • eMaint Enterprises, LLC

第7章 投資分析

第8章 市場機會及未來趨勢

目錄
Product Code: 70212

The Work Order Management Market is expected to register a CAGR of approximately 10% during the forecast period. Enterprises worldwide are increasingly moving towards digital transformation, adopting various solutions to oversee maintenance and management. The customer propensity toward smart factories is increasing. According to Capgemini, in 2019, about 68% of the organizations had ongoing smart factory initiatives.

  • Reducing costs, equipment downtime, and optimizing operations are augmenting the digitalization of facilities across the globe. With the adoption of a work order management system, enterprises can opt for preventive maintenance making it easy to place service requests and gain real-time updates. According to a customer service satisfaction study of more than 550 companies that use maintenance management software, enterprises using the software experienced approximately a 20% reduction in equipment downtime and material costs.
  • Owing to the growing inclination of SMEs towards adopting cloud-based management solutions, smaller vendors are expected to increase their focus on catering to such enterprises, regionally. Smaller vendors are expected to command dominance in several clients, and large vendors are increasingly engaging in M&A activities to gain regional market share.
  • For example, in August 2019, Salesforce acquired ClickSoftware, a leader in field service management solutions, to enhance its Salesforce Service Cloud's leadership as the preferred service platform. Also, in December 2019, IFS completed the acquisition of global field service management software provider Astea International; this strengthened the company's ability to help customer's innovate in field service. Such developments are expected to increase over the coming years, and reshape the market.
  • With the outbreak of COVID-19, the global industrial spending is significantly influenced, and enterprise is refraining from investing in technologies and concentrated on core business; due to the non-operational status of various industries deemed non-essential by governments across the world are facing huge losses that are expected to influence their tech spending till the end of 2021.

Key Market Trends

Manufacturing Expected to Exhibit Significant Adoption

  • Industry 4.0 is transforming industries, from having legacy systems to smart components and smart machines, to facilitate digital factories and development of an ecosystem of connected plants and enterprises. Industry 4.0 has persuaded OEMs to adopt IoT across their operations.
  • A survey by Industrial IoT (IIoT) provider Microsoft, states that approximately 85% of companies have at least one IIoT use case project. This number is expected to increase, as 94% of respondents claimed that they would implement IIoT strategies by 2021.
  • The benefits offered by IoT in the manufacturing industry are driving the adoption rates, benefits such as increased machine utilization, predictive maintenance and production, data analytics, monitoring, automation, and cost benefits.
  • With the growing demand for IoT in manufacturing, companies are entering into strategic partnerships to leverage the growing demand. In 2019, the BMW Group collaborated with Microsoft to develop an open manufacturing platform to develop and encourage more collaborative IoT development in the manufacturing sector. The collaboration majorly focuses on smart factory solutions and building standards to develop them in areas like machine connectivity and on-premises systems integration.

North America Expected to Dominate the Market

  • North America is expected to dominate the Work Order Management Market owing to the presence of several solution providers in the region, such as IBM, Microsoft, Oracle, and Salesforce, amongst others, coupled with the dominance of the region in technology adoption.
  • Several technologies like AI, IoT, smart devices, and 3D printing are already growing the performance metrics of major US-based factories, covering routine management issues and enhancing their productivity by 40-60%, according to BBVA Group. Work order management decreases supply-chain risk and ensures the quality and authenticity of in-transit products with a full survey of inbound and outbound logistics.
  • In November 2019, Stratasys launched a new work order management software solution, GrabCAD Shop, for shops providing centralized 3D printing services. It is designed to streamline work order management processes by substantially improving the way engineers, designers, and shop operators collaborate on 3D printing orders.

Competitive Landscape

The competitive landscape of the Work Order Management Market is moderately fragmented owing to the presence of several solution providers, such as Salesforce, IBM, Microsoft, SAP SE, Oracle, amongst others, across the world. The market players are making significant product developments and innovations in the market to enhance their market presence.

  • September 2019 - Arora expanded their services to include managing the full, technological integration of infrastructure systems through the Arora ATLAS platform, which will significantly enhance the customer experience as well as vastly improve a facility's overall operational efficiency. The platform also includes ATLAS Work Management (AWM). ATLAS Work Management (AWM) introduces mobility and Geospatial integration into the Enterprise Asset Management (EAM) landscape.

Reasons to Purchase this report:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

Table of Contents

1 INTRODUCTION

  • 1.1 Study Assumptions & Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET DYNAMICS

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 Adoption of Mobile and Wearable Devices Among Field Workers
    • 4.2.2 Enterprise Propensity Towards Optimizing Work for Better Execution of Projects
  • 4.3 Market Restraints
    • 4.3.1 Lack of Expertise Among Field Workers
  • 4.4 Industry Value Chain Analysis
  • 4.5 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.5.1 Bargaining Power of Suppliers
    • 4.5.2 Bargaining Power of Buyers/Consumers
    • 4.5.3 Threat of New Entrants
    • 4.5.4 Threat of Substitute Products
    • 4.5.5 Intensity of Competitive Rivalry
  • 4.6 Assessment of Impact of Covid-19 on the Industry

5 MARKET SEGMENTATION

  • 5.1 By Component
    • 5.1.1 Solutions
    • 5.1.2 Services
  • 5.2 By Deployment Mode
    • 5.2.1 On-Premise
    • 5.2.2 Cloud
  • 5.3 By End-user Industry
    • 5.3.1 Manufacturing
    • 5.3.2 Transportation and Logistics
    • 5.3.3 Energy & Utilities
    • 5.3.4 Healthcare
    • 5.3.5 BFSI
    • 5.3.6 Telecom and IT
    • 5.3.7 Other End-user Industries
  • 5.4 Geography
    • 5.4.1 North America
    • 5.4.2 Europe
    • 5.4.3 Asia-Pacific
    • 5.4.4 Latin America
    • 5.4.5 Middle-East & Africa

6 COMPETITIVE LANDSCAPE

  • 6.1 Company Profiles
    • 6.1.1 Salesforce.com, Inc.
    • 6.1.2 IBM Corporation
    • 6.1.3 Microsoft Corporation
    • 6.1.4 Oracle Corporation
    • 6.1.5 SAP SE
    • 6.1.6 IFS AB
    • 6.1.7 Infor Inc.
    • 6.1.8 Hippo CMMS
    • 6.1.9 ServiceMax, Inc.
    • 6.1.10 Innovapptive Inc.
    • 6.1.11 eMaint Enterprises, LLC

7 INVESTMENT ANALYSIS

8 MARKET OPPORTUNITIES AND FUTURE TRENDS