查看購物車
  • Simplified Chinese
  • English
  • Japanese
  • Korean
封面
市場調查報告書
商品編碼
1436177

2024 年客戶分析世界市場報告

Customer Analytics Global Market Report 2024
出版日期: 按訂單生產 | 出版商: The Business Research Company | 英文 200 Pages | 商品交期: 2-10個工作天內

價格
簡介目錄

客戶分析市場規模預計在未來幾年將快速成長。預計到 2028 年將以 18.4% 的複合年成長率 (CAGR) 成長至 238.9 億美元。預測期內的預期成長將由即時分析的採用、能夠即時採取行動的即時分析、利用客戶資料的認真和道德的方法、跨多個管道的無縫整合、超個性化和個人化的推動。客戶體驗的進步，以及客戶之聲 (VoC) 分析的應用程式。

對提高客戶滿意度的日益關注是推動客戶分析市場擴張的關鍵催化劑。這種激增源於留住客戶、確保競爭力、培養客戶忠誠度、加強品牌定位和推動整體業務進步的必要性。隨著對提高客戶滿意度的不斷追求，對客戶分析的需求不斷增加。該技術有助於透過分析客戶行為資料來識別客戶滿意或不滿意的行為。利用客戶分析的公司可以識別引起不滿的模式，並實施策略來保留現有客戶群。例如，2022年1月英國顧客滿意度指數（UKCSI）較前一年上升1.6分，達到78.4分（滿分為100分）。自 COVID-19感染疾病開始以來，願意支付更多費用以獲得優質服務的個人數量顯著增加，增加了 8.1%。這種激增凸顯了提高客戶滿意度的需求不斷成長，使其成為組織的首要任務。因此，提高客戶滿意度的追求不斷升級，並將引導客戶分析市場的成長。

電子商務的快速擴張已成為客戶分析市場加速成長的關鍵驅動力。電子商務，即商品和服務的數位交換，大幅成長，增加了對客戶分析工具的需求。這些分析解決方案為電子商務公司提供了寶貴的資料驅動見解，這對於完善行銷策略、改善客戶體驗和最佳化業務效率至關重要。例如，國際貿易部 2023 年 11 月的一份報告預測，到 2025 年，英國電子商務銷售額將以每年 12.6% 的強勁速度成長。值得注意的是，截至2021年1月，消費電子商務佔英國零售業總額的36.3%。預計到 2025 年，電子商務收益將飆升至 2,856 億美元。該行業的收益大幅成長 36%，成為英國自 2007 年以來在線銷售額年度增幅最高的一次。因此，電子商務的快速成長是推動客戶分析市場成長的主要催化劑。

目錄

第1章執行摘要

第2章 市場特點

第3章 市場趨勢與策略

第4章宏觀經濟情景

  • 高通膨對市場的影響
  • 烏克蘭與俄羅斯戰爭對市場的影響
  • COVID-19 對市場的影響

第5章世界市場規模與成長

  • 全球市場促進因素與限制因素
    • 市場促進因素
    • 市場限制因素
  • 2018-2023 年全球市場規模表現與成長
  • 全球市場規模預測與成長，2023-2028、2033

第6章市場區隔

  • 全球客戶分析市場，按解決方案細分，實際和預測，2018-2023、2023-2028、2033
  • 社群媒體分析工具
  • 儀表板
  • 提取、轉換、載入或資料管理
  • 網路分析工具
  • 報告
  • 顧客之聲 (VOC)
  • 分析工具
  • 全球顧客分析市場，依組織規模細分，實際與預測，2018-2023、2023-2028、2033
  • 主要企業
  • 中小企業 (SME)
  • 全球客戶分析市場，依部署模式細分，實際與預測，2018-2023、2023-2028、2033
  • 本地
  • 雲
  • 全球客戶分析市場，按應用細分、實際和預測，2018-2023、2023-2028、2033
  • 品牌管理
  • 宣傳活動管理
  • 客戶流失管理
  • 客戶行為分析
  • 產品管理
  • 其他用途
  • 全球客戶分析市場，按最終用戶細分，實際和預測，2018-2023、2023-2028、2033
  • BFSI
  • 批發零售
  • 通訊和資訊技術
  • 公共工程
  • 衛生保健
  • 旅行和招待
  • 其他最終用戶

第 7 章 區域與國家分析

  • 全球顧客分析市場，按地區、實際和預測，2018-2023、2023-2028、2033
  • 全球客戶分析市場，按國家、實際和預測，2018-2023、2023-2028、2033

第8章亞太市場

第9章 中國市場

第10章 印度市場

第11章 日本市場

第12章 澳洲市場

第13章 印尼市場

第14章 韓國市場

第15章 西歐市場

第16章英國市場

第17章 德國市場

第18章 法國市場

第19章 義大利市場

第20章 西班牙市場

第21章 東歐市場

第22章 俄羅斯市場

第23章 北美市場

第24章美國市場

第25章加拿大市場

第26章 南美洲市場

第27章 巴西市場

第28章 中東市場

第29章 非洲市場

第30章 競爭格局及公司概況

  • 客戶分析市場競爭格局
  • 客戶分析市場公司簡介
    • Alphabet Inc.
    • IBM Corporation
    • Oracle Corporation
    • Microsoft Corporation
    • SAP SE

第31章 其他大型創新公司

  • Salesforce.Com Inc.
  • Clarity Insight
  • Adobe Systems Inc.
  • Bloomberg Inc.
  • Pitney Bowes Inc.
  • SAS Institute Inc.
  • NICE Systems Ltd.
  • NGData NV
  • Teradata Corp.
  • Snowflake Inc.
  • Infogain Corporation
  • Aledade Inc.
  • Neustar Inc.
  • Databricks Inc.
  • Amplitude Inc.

第32章競爭基準化分析

第 33 章. 競爭對手儀表板

第34章 重大併購

第35章 未來前景與可能性分析

第36章附錄

簡介目錄
Product Code: r15502

Customer analytics involves using tools and processes to analyze customer behavior data, aiding in making informed business decisions and improving customer engagement and retention.

Customer analytics solutions encompass a range of tools and approaches, including social media analytical tools, dashboards, data management (ETL), web analytics, reporting, voice of customer (VOC), and various analytical tools. Social media analytical tools specifically track, evaluate, and enhance social media performance. They incorporate graphical dashboards and data visualization techniques, offering users comprehensive insights into their social media presence. These solutions cater to enterprises of varying sizes ranging from large corporations to small and medium-sized enterprises (SMEs) and are deployed both on-premises and via cloud platforms. Industries across BFSI, wholesale and retail, telecommunications and IT, utilities, healthcare, travel and hospitality, among others, leverage these solutions for brand management, campaign optimization, churn analysis, customer behavior assessment, product management, and other pertinent purposes.

The customer analytics market research report is one of a series of new reports from The Business Research Company that provides customer analytics market statistics, including Customer analytics industry global market size, regional shares, competitors with a customer analytics market share, detailed customer analytics market segments, market trends and opportunities, and any further data you may need to thrive in the customer analytics industry. This customer analytics market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The customer analytics market size has grown rapidly in recent years. It will grow from $10.25 billion in 2023 to $12.14 billion in 2024 at a compound annual growth rate (CAGR) of 18.4%. The growth observed in the historical period can be linked to the substantial increase in data from various channels, a notable shift towards personalized experiences, heightened emphasis on customer retention strategies, the growing impact of social media influence, and a concentrated effort on mapping the customer journey.

The customer analytics market size is expected to see rapid growth in the next few years. It will grow to $23.89 billion in 2028 at a compound annual growth rate (CAGR) of 18.4%. Anticipated growth in the forecast period is expected to stem from the adoption of real-time analytics enabling immediate actions, a conscientious and ethical approach to utilizing customer data, seamless integration across multiple channels, the advancement of hyper-personalization and individualized experiences, and the application of Voice of the Customer (VoC) analytics.

The escalating emphasis on heightened customer satisfaction is a significant catalyst propelling the expansion of the customer analytics market. This surge stems from the imperative to retain customers, secure a competitive edge, foster customer loyalty, bolster brand standing, and facilitate overall business advancement. The escalating pursuit of enhanced customer satisfaction is poised to substantially elevate the demand for customer analytics. This technology aids in discerning actions that either gratify or dissatisfy customers through the analysis of their behavioral data. Companies leveraging customer analytics can pinpoint patterns that contribute to dissatisfaction and implement strategies to retain their existing customer base. For instance, the UK Customer Satisfaction Index (UKCSI) for January 2022 increased by 1.6 points, reaching a score of 78.4 out of 100 compared to the previous year. There has been a noteworthy surge in individuals willing to pay more for superior service-an 8.1% increase since the onset of the COVID-19 pandemic. This surge underscores the burgeoning necessity for heightened customer satisfaction, establishing it as a foremost priority for organizations. Consequently, the escalating quest for enhanced customer satisfaction is poised to steer the growth of the customer analytics market.

The burgeoning expansion of E-commerce stands as a pivotal driver behind the accelerated growth of the customer analytics market. E-commerce, the digital exchange of goods and services, has surged significantly, amplifying the demand for customer analytics tools. These analytics solutions empower E-commerce enterprises with invaluable data-driven insights, pivotal for refining marketing strategies, elevating customer experiences, and optimizing operational efficiencies. For instance, as per the International Trade Administration's November 2023 report, projections indicate a robust average annual growth rate of 12.6% in eCommerce sales in the UK by 2025. Notably, consumer eCommerce constituted 36.3% of the UK's overall retail industry as of January 2021, with estimated eCommerce revenue anticipated to soar to $285.60 billion by 2025. The sector witnessed a remarkable upsurge of 36% in revenue, marking the most substantial annual surge in UK online sales since 2007. Consequently, the surging trajectory of E-commerce is a primary catalyst propelling the growth of the customer analytics market.

Strategic partnerships are a dominant trend within the customer analytics sector, as major players join forces to elevate their customer analytics solutions through collaborative utilization of expertise, technology, and resources. These alliances play a crucial role in strengthening market positions. For instance, in May 2022, ADA, a Malaysia-based analytics, data, and AI company, partnered with Treasure Data, a US-based global customer data platform (CDP) company. This strategic collaboration aims to deliver comprehensive enterprise-level customer-centric solutions across ten key South and Southeast Asian markets, including South Korea. This partnership facilitates organizations in refining and customizing the customer journey, improving communication, and bridging data gaps. It leverages Treasure Data's sophisticated CDP capabilities in tandem with ADA's analytics, data, and AI solutions integrated with consumer models. The approach incorporates a CDP offering a unified customer perspective, supporting data integration and activation across various platforms from media to mobile to web, optimizing conversion rates, and ensuring robust technical support.

Prominent firms within the customer analytics landscape are embracing advanced technologies, particularly the integration of AI, as a strategic move to maintain their competitive edge. This fusion of AI within customer analytics equips businesses with sophisticated tools to comprehensively comprehend, engage with, and fulfill the evolving demands of their customer base. An illustrative case is Bharti Airtel, a multinational telecommunications services company based in India, which, in February 2023, partnered with NVIDIA, a US-based technology giant, to implement AI-driven speech analytics solutions for a transformative customer service initiative. By leveraging NVIDIA's Triton Inference Server and NeMo conversational AI framework, the deployed system can autonomously transcribe speech in 84% of incoming calls directed to Airtel's contact centers. This cutting-edge technology not only identifies areas for enhancement in agent-customer interactions but also facilitates Airtel, serving a vast customer base of over 360 million, in elevating their overall customer experience.

In February 2021, Salesforce, a leading American cloud-based software firm renowned for delivering comprehensive cloud solutions, made an undisclosed acquisition of Evergage. This strategic move by Salesforce aimed to bolster its marketing cloud offerings while addressing gaps in its capabilities. The acquisition notably augmented Salesforce's real-time focus on web and application-based interactions. Evergage, the acquired entity, is an American cloud-based software company specializing in enabling users to gather, analyze, and promptly respond to user behavior across websites.

Major companies operating in the customer analytics market report are Alphabet Inc., IBM Corporation, Oracle Corporation, Microsoft Corporation, SAP SE, Salesforce.Com Inc., Clarity Insight, Adobe Systems Inc., Bloomberg Inc., Pitney Bowes Inc., SAS Institute Inc., NICE Systems Ltd., NGData NV, Teradata Corp., Snowflake Inc., Infogain Corporation, Aledade Inc., Neustar Inc., Databricks Inc., Amplitude Inc., ContentSquare, Segment.io Inc., Mixpanel, Customer Analytics LLC, Amperity Inc., Perfios Pvt. Ltd., Featurespace Ltd., Manthan System, Charles River Analytics Inc., Calibremind

North America was the largest region in the customer analytics market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the customer analytics market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the customer analytics market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The customer analytics market includes revenues earned by entities providing predictive analytics services, data visualization, information management, and segmentation, used in customer analytics for direct marketing, site selection, and customer relationship management. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Customer Analytics Global Market Report 2024 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on customer analytics market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

  • Gain a truly global perspective with the most comprehensive report available on this market covering 50+ geographies.
  • Understand how the market has been affected by the coronavirus and how it is responding as the impact of the virus abates.
  • Assess the Russia - Ukraine war's impact on agriculture, energy and mineral commodity supply and its direct and indirect impact on the market.
  • Measure the impact of high global inflation on market growth.
  • Create regional and country strategies on the basis of local data and analysis.
  • Identify growth segments for investment.
  • Outperform competitors using forecast data and the drivers and trends shaping the market.
  • Understand customers based on the latest market shares.
  • Benchmark performance against key competitors.
  • Suitable for supporting your internal and external presentations with reliable high quality data and analysis
  • Report will be updated with the latest data and delivered to you within 3-5 working days of order along with an Excel data sheet for easy data extraction and analysis.
  • All data from the report will also be delivered in an excel dashboard format.

Where is the largest and fastest growing market for customer analytics ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The customer analytics market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

  • The market characteristics section of the report defines and explains the market.
  • The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
  • The forecasts are made after considering the major factors currently impacting the market. These include:

The impact of sanctions, supply chain disruptions, and altered demand for goods and services due to the Russian Ukraine war, impacting various macro-economic factors and parameters in the Eastern European region and its subsequent effect on global markets.

The impact of higher inflation in many countries and the resulting spike in interest rates.

The continued but declining impact of covid 19 on supply chains and consumption patterns.

  • Market segmentations break down the market into sub markets.
  • The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
  • The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
  • The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

Markets Covered:

  • 1) By Solution: Social Media Analytical Tools; Dashboard; Extract Transform Load or Data Management; Web Analytical Tool; Reporting; Voice of Customer (VOC); Analytical Tools
  • 2) By Organization Size: Large Enterprises; Small and Medium-Sized Enterprises (SMEs)
  • 3) By Deployment Mode: On-Premises; Cloud
  • 4) By Application: Brand Management; Campaign Management; Churn Management; Customer Behavioral Analysis; Product Management; Other Applications
  • 5) By End-User: BFSI; Wholesale and Retail; Telecommunication and IT; Utilities; Healthcare; Travel and Hospitality; Others End Users
  • Companies Mentioned: Alphabet Inc.; IBM Corporation; Oracle Corporation; Microsoft Corporation; SAP SE
  • Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
  • Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
  • Time series: Five years historic and ten years forecast.
  • Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
  • Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
  • Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
  • Delivery format: PDF, Word and Excel Data Dashboard.

Table of Contents

1. Executive Summary

2. Customer Analytics Market Characteristics

3. Customer Analytics Market Trends And Strategies

4. Customer Analytics Market - Macro Economic Scenario

  • 4.1. Impact Of High Inflation On The Market
  • 4.2. Ukraine-Russia War Impact On The Market
  • 4.3. COVID-19 Impact On The Market

5. Global Customer Analytics Market Size and Growth

  • 5.1. Global Customer Analytics Market Drivers and Restraints
    • 5.1.1. Drivers Of The Market
    • 5.1.2. Restraints Of The Market
  • 5.2. Global Customer Analytics Historic Market Size and Growth, 2018 - 2023, Value ($ Billion)
  • 5.3. Global Customer Analytics Forecast Market Size and Growth, 2023 - 2028, 2033F, Value ($ Billion)

6. Customer Analytics Market Segmentation

  • 6.1. Global Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Social Media Analytical Tools
  • Dashboard
  • Extract Transform Load or Data Management
  • Web Analytical Tool
  • Reporting
  • Voice of Customer (VOC)
  • Analytical Tools
  • 6.2. Global Customer Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Large Enterprises
  • Small and Medium-Sized Enterprises (SMEs)
  • 6.3. Global Customer Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • On-Premises
  • Cloud
  • 6.4. Global Customer Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Brand Management
  • Campaign Management
  • Churn Management
  • Customer Behavioral Analysis
  • Product Management
  • Other Applications
  • 6.5. Global Customer Analytics Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • BFSI
  • Wholesale and Retail
  • Telecommunication and IT
  • Utilities
  • Healthcare
  • Travel and Hospitality
  • Others End Users

7. Customer Analytics Market Regional And Country Analysis

  • 7.1. Global Customer Analytics Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 7.2. Global Customer Analytics Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

8. Asia-Pacific Customer Analytics Market

  • 8.1. Asia-Pacific Customer Analytics Market Overview
  • Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
  • 8.2. Asia-Pacific Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 8.3. Asia-Pacific Customer Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 8.4. Asia-Pacific Customer Analytics Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

9. China Customer Analytics Market

  • 9.1. China Customer Analytics Market Overview
  • 9.2. China Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
  • 9.3. China Customer Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
  • 9.4. China Customer Analytics Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

10. India Customer Analytics Market

  • 10.1. India Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 10.2. India Customer Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 10.3. India Customer Analytics Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

11. Japan Customer Analytics Market

  • 11.1. Japan Customer Analytics Market Overview
  • 11.2. Japan Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 11.3. Japan Customer Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 11.4. Japan Customer Analytics Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

12. Australia Customer Analytics Market

  • 12.1. Australia Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 12.2. Australia Customer Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 12.3. Australia Customer Analytics Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

13. Indonesia Customer Analytics Market

  • 13.1. Indonesia Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 13.2. Indonesia Customer Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 13.3. Indonesia Customer Analytics Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

14. South Korea Customer Analytics Market

  • 14.1. South Korea Customer Analytics Market Overview
  • 14.2. South Korea Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 14.3. South Korea Customer Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 14.4. South Korea Customer Analytics Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

15. Western Europe Customer Analytics Market

  • 15.1. Western Europe Customer Analytics Market Overview
  • 15.2. Western Europe Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 15.3. Western Europe Customer Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 15.4. Western Europe Customer Analytics Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

16. UK Customer Analytics Market

  • 16.1. UK Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 16.2. UK Customer Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 16.3. UK Customer Analytics Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

17. Germany Customer Analytics Market

  • 17.1. Germany Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 17.2. Germany Customer Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 17.3. Germany Customer Analytics Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

18. France Customer Analytics Market

  • 18.1. France Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 18.2. France Customer Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 18.3. France Customer Analytics Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

19. Italy Customer Analytics Market

  • 19.1. Italy Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 19.2. Italy Customer Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 19.3. Italy Customer Analytics Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

20. Spain Customer Analytics Market

  • 20.1. Spain Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 20.2. Spain Customer Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 20.3. Spain Customer Analytics Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

21. Eastern Europe Customer Analytics Market

  • 21.1. Eastern Europe Customer Analytics Market Overview
  • 21.2. Eastern Europe Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 21.3. Eastern Europe Customer Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 21.4. Eastern Europe Customer Analytics Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

22. Russia Customer Analytics Market

  • 22.1. Russia Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 22.2. Russia Customer Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 22.3. Russia Customer Analytics Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

23. North America Customer Analytics Market

  • 23.1. North America Customer Analytics Market Overview
  • 23.2. North America Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 23.3. North America Customer Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 23.4. North America Customer Analytics Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

24. USA Customer Analytics Market

  • 24.1. USA Customer Analytics Market Overview
  • 24.2. USA Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 24.3. USA Customer Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 24.4. USA Customer Analytics Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

25. Canada Customer Analytics Market

  • 25.1. Canada Customer Analytics Market Overview
  • 25.2. Canada Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 25.3. Canada Customer Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 25.4. Canada Customer Analytics Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

26. South America Customer Analytics Market

  • 26.1. South America Customer Analytics Market Overview
  • 26.2. South America Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 26.3. South America Customer Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 26.4. South America Customer Analytics Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

27. Brazil Customer Analytics Market

  • 27.1. Brazil Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 27.2. Brazil Customer Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 27.3. Brazil Customer Analytics Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

28. Middle East Customer Analytics Market

  • 28.1. Middle East Customer Analytics Market Overview
  • 28.2. Middle East Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 28.3. Middle East Customer Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 28.4. Middle East Customer Analytics Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

29. Africa Customer Analytics Market

  • 29.1. Africa Customer Analytics Market Overview
  • 29.2. Africa Customer Analytics Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 29.3. Africa Customer Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 29.4. Africa Customer Analytics Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

30. Customer Analytics Market Competitive Landscape And Company Profiles

  • 30.1. Customer Analytics Market Competitive Landscape
  • 30.2. Customer Analytics Market Company Profiles
    • 30.2.1. Alphabet Inc.
      • 30.2.1.1. Overview
      • 30.2.1.2. Products and Services
      • 30.2.1.3. Strategy
      • 30.2.1.4. Financial Performance
    • 30.2.2. IBM Corporation
      • 30.2.2.1. Overview
      • 30.2.2.2. Products and Services
      • 30.2.2.3. Strategy
      • 30.2.2.4. Financial Performance
    • 30.2.3. Oracle Corporation
      • 30.2.3.1. Overview
      • 30.2.3.2. Products and Services
      • 30.2.3.3. Strategy
      • 30.2.3.4. Financial Performance
    • 30.2.4. Microsoft Corporation
      • 30.2.4.1. Overview
      • 30.2.4.2. Products and Services
      • 30.2.4.3. Strategy
      • 30.2.4.4. Financial Performance
    • 30.2.5. SAP SE
      • 30.2.5.1. Overview
      • 30.2.5.2. Products and Services
      • 30.2.5.3. Strategy
      • 30.2.5.4. Financial Performance

31. Customer Analytics Market Other Major And Innovative Companies

  • 31.1. Salesforce.Com Inc.
  • 31.2. Clarity Insight
  • 31.3. Adobe Systems Inc.
  • 31.4. Bloomberg Inc.
  • 31.5. Pitney Bowes Inc.
  • 31.6. SAS Institute Inc.
  • 31.7. NICE Systems Ltd.
  • 31.8. NGData NV
  • 31.9. Teradata Corp.
  • 31.10. Snowflake Inc.
  • 31.11. Infogain Corporation
  • 31.12. Aledade Inc.
  • 31.13. Neustar Inc.
  • 31.14. Databricks Inc.
  • 31.15. Amplitude Inc.

32. Global Customer Analytics Market Competitive Benchmarking

33. Global Customer Analytics Market Competitive Dashboard

34. Key Mergers And Acquisitions In The Customer Analytics Market

35. Customer Analytics Market Future Outlook and Potential Analysis

  • 35.1 Customer Analytics Market In 2028 - Countries Offering Most New Opportunities
  • 35.2 Customer Analytics Market In 2028 - Segments Offering Most New Opportunities
  • 35.3 Customer Analytics Market In 2028 - Growth Strategies
    • 35.3.1 Market Trend Based Strategies
    • 35.3.2 Competitor Strategies

36. Appendix

  • 36.1. Abbreviations
  • 36.2. Currencies
  • 36.3. Historic And Forecast Inflation Rates
  • 36.4. Research Inquiries
  • 36.5. The Business Research Company
  • 36.6. Copyright And Disclaimer