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市場調查報告書
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1392890

2024 年自動化服務交付全球市場報告

Service Delivery Automation Global Market Report 2024
出版日期: 按訂單生產 | 出版商: The Business Research Company | 英文 200 Pages | 商品交期: 2-10個工作天內

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簡介目錄

近年來，自動化服務交付的市場規模迅速擴大。將從2023年的73.3億美元擴大到2024年的94.5億美元，年複合成長率為28.9%。從歷史上看，成長的配合措施降低成本和提高業務效率、IT 環境複雜性的增加、對更快服務交付的需求、業務流程外包 (BPO) 的擴展以及機器人流程自動化 (RPA) 的採用。

2023 年自動化服務交付市場最大的地區是北美。預計亞太地區將成為預測期內成長最快的地區。自動化服務交付市場報告涵蓋的地區包括亞太地區、西歐、東歐、北美、南美以及中東和非洲。

目錄

第1章執行摘要

第2章 自動服務交付市場特點

第3章自動化服務交付市場趨勢與策略

第4章自動化服務交付市場－宏觀經濟情景

  • 高通膨對市場的影響
  • 烏克蘭與俄羅斯戰爭對市場的影響
  • COVID-19 對市場的影響

第5章 全球自動化服務交付市場規模與成長

  • 市場促進因素/市場抑制因素
    • 市場促進因素
    • 市場抑制因素
  • 2018-2023年市場規模與成長實績
  • 市場規模與成長預測，2023-2028，2033F

第6章自動化服務交付市場區隔

  • 全球自動化服務交付市場，按類型細分、實績和預測，2018-2023、2023-2028F、2033F
  • IT流程自動化
  • 業務流程自動化
  • 全球自動化服務交付市場，按組件細分、實績和預測，2018-2023、2023-2028F、2033F
  • 軟體
  • 服務
  • 全球自動化服務交付市場，按使用者類型細分、實績和預測，2018-2023、2023-2028F、2033F
  • 主要企業
  • 中小企業
  • 全球自動化服務交付市場，按行業細分、實績和預測，2018-2023、2023-2028F、2033F
  • BFSI
  • 衛生保健
  • 旅遊
  • 飯店/休閒
  • 資訊科技/通訊
  • 製造業
  • 運輸/物流
  • 零售
  • 其他

第 7 章自動化服務交付市場區域與國家分析

  • 全球自動化服務交付市場，按地區、實績和預測，2018-2023、2023-2028F、2033F
  • 全球自動化服務交付市場，按國家、實績和預測，2018-2023、2023-2028F、2033F

第8章亞太自動化服務交付市場

  • 概述
  • 區域資訊、COVID-19疾病的影響、市場資訊、背景資訊、政府配合措施、法規、監管機構、主要組織、課稅、企業稅務結構、投資、主要企業
  • 按類型、實績和預測細分，2018-2023、2023-2028F、2033F
  • 按使用者類型、實績和預測細分，2018-2023、2023-2028F、2033F
  • 產業細分、實績與預測，2018-2023、2023-2028F、2033F

第9章中國自動化服務交付市場

第10章 印度自動化服務交付市場

第11章：日本的自動服務交付市場

第12章澳洲自動化服務交付市場

第13章印尼自動化服務交付市場

第14章韓國自動化服務交付市場

第15章西歐自動化服務交付市場

  • 概述
  • 按類型、實績和預測細分，2018-2023、2023-2028F、2033F
  • 按使用者類型、實績和預測細分，2018-2023、2023-2028F、2033F
  • 產業細分、實績與預測，2018-2023、2023-2028F、2033F

第16章英國自動化服務交付市場

第17章 德國自動化服務交付市場

第18章法國自動化服務交付市場

第19章義大利自動化服務交付市場

第20章西班牙自動化服務交付市場

第21章東歐自動化服務交付市場

  • 概述
  • 按類型、實績和預測細分，2018-2023、2023-2028F、2033F
  • 按使用者類型、實績和預測細分，2018-2023、2023-2028F、2033F
  • 產業細分、實績與預測，2018-2023、2023-2028F、2033F

第22章 俄羅斯自動化服務交付市場

第23章北美自動化服務交付市場

  • 概述
  • 按類型、實績和預測細分，2018-2023、2023-2028F、2033F
  • 按使用者類型、實績和預測細分，2018-2023、2023-2028F、2033F
  • 產業細分、實績與預測，2018-2023、2023-2028F、2033F

第24章美國自動化服務交付市場

第25章：加拿大自動化服務交付市場

第26章南美洲自動化服務交付市場

  • 概述
  • 按類型、實績和預測細分，2018-2023、2023-2028F、2033F
  • 按使用者類型、實績和預測細分，2018-2023、2023-2028F、2033F
  • 產業細分、實績與預測，2018-2023、2023-2028F、2033F

第27章巴西自動化服務交付市場

第28章中東自動化服務交付市場

  • 概述
  • 按類型、實績和預測細分，2018-2023、2023-2028F、2033F
  • 按使用者類型、實績和預測細分，2018-2023、2023-2028F、2033F
  • 產業細分、實績與預測，2018-2023、2023-2028F、2033F

第29章非洲自動化服務交付市場

  • 概述
  • 按類型、實績和預測細分，2018-2023、2023-2028F、2033F
  • 按使用者類型、實績和預測細分，2018-2023、2023-2028F、2033F
  • 產業細分、實績與預測，2018-2023、2023-2028F、2033F

第30章 自動服務交付市場競爭形勢及公司概況

  • 自動化服務交付市場競爭形勢
  • 自動化服務交付市場公司概況
    • International Business Machines Corporation
    • Xerox Corporation
    • Blue Prism Group PLC
    • Automation Anywhere Inc.
    • CA Technologies

第31章全球自動化服務交付市場的競爭基準化分析

第 32 章：全球自動化服務交付市場競爭儀表板

第33章 自動化服務交付市場的重大併購

第34章自動化服務交付市場未來展望與潛力分析

第35章附錄

簡介目錄
Product Code: r10578

“Service Delivery Automation Global Market Report 2024 ” from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on service delivery automation market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

  • Gain a truly global perspective with the most comprehensive report available on this market covering 50+ geographies.
  • Understand how the market has been affected by the COVID-19 and how it is responding as the impact of the virus abates.
  • Assess the Russia - Ukraine war's impact on agriculture, energy and mineral commodity supply and its direct and indirect impact on the market.
  • Measure the impact of high global inflation on market growth.
  • Create regional and country strategies on the basis of local data and analysis.
  • Identify growth segments for investment.
  • Outperform competitors using forecast data and the drivers and trends shaping the market.
  • Understand customers based on the latest market shares.
  • Benchmark performance against key competitors.
  • Suitable for supporting your internal and external presentations with reliable high quality data and analysis
  • Report will be updated with the latest data and delivered to you within 3-5 working days of order along with an Excel data sheet for easy data extraction and analysis.
  • All data from the report will also be delivered in an excel dashboard format.

Where is the largest and fastest growing market for service delivery automation? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? “The service delivery automation market global report ” from The Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

Scope

Markets Covered:

  • 1) By Type: IT Process Automation; Business Process Automation
  • 2) By Component: Software; Services
  • 3) By User Type: Large Enterprises; Small And Medium Enterprises
  • 4) By Industry Vertical: Bfsi; Healthcare; Travel; Hospitality And Leisure; It And Telecom; Manufacturing; Transport And Logistics; Retail; Others Vertical Industry
  • Companies Mentioned: International Business Machines Corporation; Xerox Corporation; Blue Prism Group PLC; Automation Anywhere Inc.; CA Technologies
  • Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
  • Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
  • Time series: Five years historic and ten years forecast.
  • Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
  • Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
  • Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
  • Delivery format: PDF, Word and Excel Data Dashboard.

Executive Summary

Service delivery automation encompasses a wide range of technologically assisted human tasks integrated into business or IT processes. It is employed to achieve multi-dimensional visibility into businesses and streamline service processes.

The main types of service delivery automation are IT process automation and business process automation. IT Process Automation is utilized to replace repetitive manual tasks, processes, and workflows with automated solutions. It involves automating IT services, support, and administration into workflows to eliminate the time and cost associated with manual management. The components of service delivery automation include software and services, catering to various user types such as large enterprises and small to medium enterprises. The application of service delivery automation spans across multiple industry verticals, including BFSI, healthcare, travel, hospitality and leisure, IT and telecom, manufacturing, transport and logistics, retail, and others.

The service delivery automation market research report is one of a series of new reports from The Business Research Company that provides service delivery automation market statistics, including service delivery automation industry global market size, regional shares, competitors with a service delivery automation market share, detailed service delivery automation market segments, market trends and opportunities, and any further data you may need to thrive in the service delivery automation industry. This anomaly detection market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The service delivery automation market size has grown exponentially in recent years. It will grow from $7. 33 billion in 2023 to $9. 45 billion in 2024 at a compound annual growth rate (CAGR) of 28. 9%. The growth observed in the historical period can be attributed to cost reduction and operational efficiency initiatives, the increasing complexity of IT environments, the need for faster service delivery, the expansion of business process outsourcing (BPO), and the adoption of robotic process automation (RPA).

The service delivery automation market size is expected to see exponential growth in the next few years. It will grow to $25. 11 billion in 2028 at a compound annual growth rate (CAGR) of 27. 7%. The anticipated growth in the forecast period can be attributed to the emphasis on end-to-end process automation, the growth in cloud-based service delivery models, increased adoption of intelligent virtual agents, and a focus on customer experience and personalization. Key trends expected in the forecast period include hyperautomation for comprehensive automation solutions, the integration of machine learning for predictive service delivery, the adoption of chatbots and virtual assistants, a shift towards self-service and autonomous operations, and collaboration between humans and automated systems in service delivery.

The anticipated increase in the utilization of automation solutions is poised to drive the growth of the service delivery automation market in the coming years. Automation empowers digitally enabled organizations to transform their service delivery and operations, leading to enhanced cost savings, accuracy, and scalability of productivity. The growing functional advantages of automation solutions for business process automation across diverse end-user industries, including technology and finance, are expected to fuel the expansion of the service delivery automation market. According to Imaginovation, a premium custom application development company in the United States, 67% of global companies adopted business process automation solutions in 2022, improving end-to-end visibility across different systems. Additionally, 24% of companies have initiated the implementation of low-code process automation systems, and 29% plan to adopt such software shortly. Consequently, the escalating use of automation solutions is a key driver for the growth of the service delivery automation market.

The increasing adoption of a digital workforce is anticipated to be a driving force behind the growth of the service delivery automation market. The digital workforce involves the collaboration of software robots with human workers to perform repetitive tasks using systematic processes, freeing up human workers for more valuable projects. A technology-powered workforce can adapt to new tasks and procedures, boosting accuracy and productivity while operating continuously. This approach enhances customer satisfaction, increases employee productivity, and expands business operations. According to The Future of Jobs Report 2023 by the World Economic Forum, 86% of firms plan to integrate digital platforms and applications into their operations within the next five years. Hence, the growing adoption of a digital workforce is poised to be a significant contributor to the growth of the service delivery automation market.

A notable trend in the service delivery automation market is the emphasis on product innovations. Major companies within the market are concentrating on the development of new and innovative solutions to fortify their market positions. For example, in April 2022, UiPath, a US-based software company, introduced a new Automation as a Service available on the Finastra cloud, a UK-based software company. This service, accessible to thousands of banks, credit unions, and financial institutions, enables rapid digitization, expansion of core services, and focused resource allocation toward customer-oriented services. By integrating the power of automation with the security and compliance of Finastra's cloud-based infrastructure, UiPath aims to offer an efficient solution for the banking industry.

Incorporating chatbots and virtual assistants to enhance capacity and service quality is a key focus for major companies operating in the service delivery automation market. Chatbots handle customer service interactions, while virtual assistants play a supportive role when strategically implemented in daily operations. For instance, in February 2023, Kore. ai, a US-based software company, announced the integration of its Experience Optimization (XO) Platform for conversational AI with the automation capabilities of Intelligent Virtual Assistant for Sunshine Conversations, a messaging platform from Zendesk Inc., a US-based software as a service company. This integration accelerates customer service processes by leveraging virtual assistants that automate up to 90% of front-line inquiries.

In March 2021, ServiceNow, a US-based software company, acquired Intellibot for an undisclosed amount. This strategic move aims to enhance ServiceNow's fundamental workflow capabilities by enabling clients to automate repetitive processes through intelligent, end-to-end automation. The integration of Intellibot's capabilities into the Now Platform is expected to facilitate seamless integration with both modern and legacy systems, further supporting existing artificial intelligence (AI) and machine learning (ML) initiatives. Intellibot, an India-based robotic process and service automation (RPA) company, contributes to ServiceNow's efforts to increase customer productivity through advanced automation solutions.

Major companies operating in the in the service delivery automation market report are International Business Machines Corporation, Xerox Corporation, Blue Prism Group PLC, Automation Anywhere Inc., CA Technologies, Celaton Ltd, Exilant Technologies Pvt. Ltd, IPsoft Inc, Openspan Pvt. Ltd, Sutherland Global Services Inc, Arago Technology Ltd, Accenture Inc., UiPath SRL, Softomotive Solutions Ltd., Thoughtonomy Ltd., Kofax Inc., Neptune Intelligence Computer Engineering, Pegasystems Inc., Redwood Software Inc., WorkFusion Inc., EdgeVerve Systems Limited, HCL Technologies Limited, Kryon Systems Ltd., AutomationEdge, HelpSystems LLC, KPMG International Cooperative, Wipro Limited, Infosys Limited, Tata Consultancy Services Limited, Cognizant Technology Solutions Corporation, Capgemini SE

North America was the largest region in the service delivery automation market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the service delivery automation market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa

The countries covered in the service delivery automation market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Italy, Canada, Spain.

The service delivery automation market includes revenues earned by entities by macro or scripted automation, robotic automation, artificial intelligence, and business process management. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified)).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Table of Contents

1. Executive Summary

2. Service Delivery Automation Market Characteristics

3. Service Delivery Automation Market Trends And Strategies

4. Service Delivery Automation Market - Macro Economic Scenario

  • 4.1. Impact Of High Inflation On The Market
  • 4.2. Ukraine-Russia War Impact On The Market
  • 4.3. COVID-19 Impact On The Market

5. Global Service Delivery Automation Market Size and Growth

  • 5.1. Global Service Delivery Automation Market Drivers and Restraints
    • 5.1.1. Drivers Of The Market
    • 5.1.2. Restraints Of The Market
  • 5.2. Global Service Delivery Automation Historic Market Size and Growth, 2018 - 2023, Value ($ Billion)
  • 5.3. Global Service Delivery Automation Forecast Market Size and Growth, 2023 - 2028, 2033F, Value ($ Billion)

6. Service Delivery Automation Market Segmentation

  • 6.1. Global Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • IT Process Automation
  • Business Process Automation
  • 6.2. Global Service Delivery Automation Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Software
  • Services
  • 6.3. Global Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Large Enterprises
  • Small And Medium Enterprises
  • 6. 4. Global Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • BFSI
  • Healthcare
  • Travel
  • Hospitality And Leisure
  • It And Telecom
  • Manufacturing
  • Transport And Logistics
  • Retail
  • Others Vertical Industry

7. Service Delivery Automation Market Regional And Country Analysis

  • 7.1. Global Service Delivery Automation Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 7.2. Global Service Delivery Automation Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

8. Asia-Pacific Service Delivery Automation Market

  • 8.1. Asia-Pacific Service Delivery Automation Market Overview
  • Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
  • 8.2. Asia-Pacific Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 8.3. Asia-Pacific Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 8. 4. Asia-Pacific Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

9. China Service Delivery Automation Market

  • 9.1. China Service Delivery Automation Market Overview
  • 9.2. China Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
  • 9.3. China Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
  • 9. 4. China Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

10. India Service Delivery Automation Market

  • 10.1. India Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 10.2. India Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 10.3. India Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

11. Japan Service Delivery Automation Market

  • 11.1. Japan Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 11.2. Japan Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 11.3. Japan Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

12. Australia Service Delivery Automation Market

  • 12.1. Australia Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 12.2. Australia Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 12.3. Australia Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

13. Indonesia Service Delivery Automation Market

  • 13.1. Indonesia Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 13.2. Indonesia Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 13.3. Indonesia Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

14. South Korea Service Delivery Automation Market

  • 14.1. South Korea Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 14.2. South Korea Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 14.3. South Korea Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

15. Western Europe Service Delivery Automation Market

  • 15.1. Western Europe Service Delivery Automation Market Overview
  • 15.2. Western Europe Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 15.3. Western Europe Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 15. 4. Western Europe Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

16. UK Service Delivery Automation Market

  • 16.1. UK Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 16.2. UK Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 16.3. UK Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

17. Germany Service Delivery Automation Market

  • 17.1. Germany Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 17.2. Germany Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 17.3. Germany Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

18. France Service Delivery Automation Market

  • 18. 5. France Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 18. 6. France Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 18. 7. France Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

19. Italy Service Delivery Automation Market

  • 19. 9. Italy Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 19.10. Italy Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 19.11. Italy Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

20. Spain Service Delivery Automation Market

  • 20.13. Spain Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 20.14. Spain Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 20.15. Spain Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

21. Eastern Europe Service Delivery Automation Market

  • 21.1. Eastern Europe Service Delivery Automation Market Overview
  • 21.2. Eastern Europe Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 21.3. Eastern Europe Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 21. 4. Eastern Europe Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

22. Russia Service Delivery Automation Market

  • 22.1. Russia Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 22.2. Russia Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 22.3. Russia Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

23. North America Service Delivery Automation Market

  • 23.1. North America Service Delivery Automation Market Overview
  • 23.2. North America Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 23.3. North America Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 23. 4. North America Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

24. USA Service Delivery Automation Market

  • 24.1. USA Service Delivery Automation Market Overview
  • 24.2. USA Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 24.3. USA Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 24. 4. USA Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

25. Canada Service Delivery Automation Market

  • 25.1. Canada Service Delivery Automation Market Overview
  • 25.2. Canada Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 25.3. Canada Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 25. 4. Canada Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

26. South America Service Delivery Automation Market

  • 26.1. South America Service Delivery Automation Market Overview
  • 26.2. South America Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 26.3. South America Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 26. 4. South America Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

27. Brazil Service Delivery Automation Market

  • 27.1. Brazil Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 27.2. Brazil Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 27.3. Brazil Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

28. Middle East Service Delivery Automation Market

  • 28.1. Middle East Service Delivery Automation Market Overview
  • 28.2. Middle East Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 28.3. Middle East Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 28. 4. Middle East Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

29. Africa Service Delivery Automation Market

  • 29.1. Africa Service Delivery Automation Market Overview
  • 29.2. Africa Service Delivery Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 29.3. Africa Service Delivery Automation Market, Segmentation By User Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • 29. 4. Africa Service Delivery Automation Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

30. Service Delivery Automation Market Competitive Landscape And Company Profiles

  • 30.1. Service Delivery Automation Market Competitive Landscape
  • 30.2. Service Delivery Automation Market Company Profiles
    • 30.2.1. International Business Machines Corporation
      • 30.2.1.1. Overview
      • 30.2.1.2. Products and Services
      • 30.2.1.3. Strategy
      • 30.2.1. 4. Financial Performance
    • 30.2.2. Xerox Corporation
      • 30.2.2.1. Overview
      • 30.2.2.2. Products and Services
      • 30.2.2.3. Strategy
      • 30.2.2. 4. Financial Performance
    • 30.2.3. Blue Prism Group PLC
      • 30.2.3.1. Overview
      • 30.2.3.2. Products and Services
      • 30.2.3.3. Strategy
      • 30.2.3. 4. Financial Performance
    • 30.2. 4. Automation Anywhere Inc.
      • 30.2. 4.1. Overview
      • 30.2. 4.2. Products and Services
      • 30.2. 4.3. Strategy
      • 30.2. 4. 4. Financial Performance
    • 30.2. 5. CA Technologies
      • 30.2. 5.1. Overview
      • 30.2. 5.2. Products and Services
      • 30.2. 5.3. Strategy
      • 30.2. 5. 4. Financial Performance

31. Global Service Delivery Automation Market Competitive Benchmarking

32. Global Service Delivery Automation Market Competitive Dashboard

33. Key Mergers And Acquisitions In The Service Delivery Automation Market

34. Service Delivery Automation Market Future Outlook and Potential Analysis

  • 34.1 Service Delivery Automation Market In 2028 - Countries Offering Most New Opportunities
  • 34.2 Service Delivery Automation Market In 2028 - Segments Offering Most New Opportunities
  • 34. 3 Service Delivery Automation Market In 2028 - Growth Strategies
    • 34.3.1 Market Trend Based Strategies
    • 34.3.2 Competitor Strategies

35. Appendix

  • 35.1. Abbreviations
  • 35.2. Currencies
  • 35.3. Historic And Forecast Inflation Rates
  • 35. 4. Research Inquiries
  • 35. 5. The Business Research Company
  • 35. 6. Copyright And Disclaimer