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全球服務交付自動化市場：到 2028 年的預測——按類型、組織規模、最終用戶和地區分析
市場調查報告書
商品編碼
1218888

全球服務交付自動化市場：到 2028 年的預測——按類型、組織規模、最終用戶和地區分析

Service Delivery Automation Market Forecasts to 2028 - Global Analysis By Type, Organization Size, End User, and By Geography
出版日期: | 出版商: Stratistics Market Research Consulting | 英文 175+ Pages | 商品交期: 2-3個工作天內

價格

根據 Stratistics MRC 的數據，全球服務交付自動化市場將在 2022 年創下 82.1 億美元的記錄，並預計在 2028 年達到 400.2 億美元，預測期內的複合年增長率為 30.2%，並且在不斷增長。

流程自動化，稱為“服務交付自動化”，處理面向客戶的任務，例如創建和跟蹤票證、響應查詢和解決請求。通過利用人工智能技術，服務交付自動化使人類的手工工作自動化。必須協調企業的許多職能才能達到預期的結果。這些任務由為客戶服務的各個部門處理。通過這種方式，數據流增強了我們對消費者旅程的了解。了解服務交付自動化的好處和基本原理對於推動市場增長至關重要。

根據國家發改委（NDRC）的數據，2019 年前 8 個月，中國高技術製造業投資有所增長。2019年1-8月投資同比增長12%，1-7月增長0.9%。

市場動態

促進者

各公司對服務交付自動化的採用情況

隨著行業的擴張，自動化變得越來越必要，以提高流程敏捷性和在緊迫的時間限制下提供高質量的服務。隨著新的和改進的技術被集成到各種服務交付自動化類型中，人工智能的進步預計市場將會增長。然而，由於對自動化通用和行業特定流程的需求不斷增長，這推動了市場增長，因此對業務流程自動化的需求也在增加。

阻礙因素

缺乏供應商意識和理解

供應商需要了解貴公司的自動化需求，以便為您的業務需求提供最佳解決方案。供應商和組織之間的溝通不暢也會導致交付正確解決方案的不一致。高昂的初始成本不僅發生在發達國家，也發生在發展中國家。維護和自動化軟件和腳本的成本是阻礙增長的增量投資。此外，服務交付的自動化導致全職員工 (FTE) 數量的減少和服務交付中心的整合，進一步抑制了服務交付自動化市場的增長。

機會

生活方式的改變

許多最終用戶行業正在擁抱數字化勞動力，並通過自動化業務流程的自動化解決方案帶來越來越多的功能優勢。此外，市場供應商正在通過包括自動化生命週期管理、工作負載管理、憑證管理、Citrix 自動化和新數據 API 等領域的新功能來改進他們的產品。這些改進正在吸引需要更多操作和安全功能的行業新部門，從而推動市場增長。

威脅

培訓成本高

培訓電算化不僅有利於員工培訓流程的高效化和自動化，同時也需要企業投入大量的時間和金錢。這表明以前由人類手動執行的一些任務將由程序處理。通常，它以一種非常足智多謀的方式使繁瑣和重複的過程自動化。因此，培訓團隊可以將更多時間花在製定學習目標、設計課程和製作高質量內容等重要職責上。這個過程通常使用學習管理系統在線完成，學習管理系統充當主要的自動化平台並阻礙市場的增長。

COVID-19 的影響

COVID-19 疫情對從超市到奢侈品製造商的大多數企業產生了重大影響。由於冠狀病毒檢疫和自我隔離，零售商正在關閉實體店並將服務轉移到網上。此外，隨著越來越多的人呆在家裡，對在線訂購和送貨服務的需求也越來越大。許多企業抱怨他們目前的送貨服務有限，一些客戶幾天後才收到他們的貨物。為了應對這種訂單和交付量的激增，一些大公司已經宣布大規模招聘以加速市場。

IT 流程自動化部分將是預測期內最大的部分

IT 流程自動化領域預計將顯著增長，因為模仿重複人類動作的軟件機器人可以減少處理時間並執行數倍的任務。更快的處理速度還可以通過減少響應請求所需的時間來提高客戶滿意度。此外，過程自動化軟件機器人全天 24 小時運行，使它們能夠隨時執行一些業務活動和職責。此外，由於機器人是忠實於經批准的來源製造的，因此可以在很大程度上消除人為錯誤。因此，上述所有優勢都在推動市場的增長。

BFSI 行業預計在預測期內將見證最高的複合年增長率。

通過與各種系統合作自動執行任務並實現速度和準確性，機器人有望顯著減少人為錯誤、運營成本和處理時間，從而提高運營效率。，因為提高的數據準確性使軟件機器人能夠執行數據提取和輸入任務在數小時內處理數百條記錄，無需人工干預即可實現出色的準確性。客戶自助服務選項的快速推出將使代理商能夠專注於改善客戶互動，進一步推動服務交付自動化市場的增長。

市場佔有率最高的地區

由於大中型企業對自動化的接受度越來越高，亞太地區預計在預測期內將佔據最大的市場份額，亞太市場正在健康發展。。向工業 4.0 的過渡和數字技術的日益應用目前正威脅著亞洲的製造業。為了鼓勵中小企業採用機器人，一些機器人製造商正在生產租賃模式以推動市場增長。

複合年增長率最高的地區

預計歐洲將在預測期內實現最高的複合年增長率。這是由於該地區各個行業都採用了服務交付自動化解決方案，極大地改變了企業間的 IT 部門和業務流程，並採用了各種先進技術。

重大發展

2023 年 1 月，Xerox收購了 Advanced UK，後者是英國硬件和託管打印服務提供商，也是Xerox的長期白金合作夥伴。通過此次收購，施樂將進一步加強垂直整合，繼續加強其在英國的業務，並為 Advanced UK 的客戶群提供連續性。

2023 年 1 月，Xerox宣布進入 PEAC Solutions 和 Forward Funding Solutions，以促進其 FITTLE 金融業務的持續增長。遠期融資協議主要針對美國直接來源，初始期限為一年，此後自動延期一年，除非任何一方終止。

本報告內容

  • 區域和國家細分市場份額評估
  • 給新進入者的戰略建議
  • 涵蓋 2020、2021、2022、2025 和 2028 年的市場數據
  • 涵蓋市場趨勢（市場驅動因素、驅動因素、機遇、威脅、挑戰、投資機會、建議）
  • 基於市場估計的關鍵業務領域的戰略建議
  • 競爭格局映射關鍵共同趨勢
  • 公司概況，包括詳細戰略、財務狀況和近期發展
  • 映射最新技術進步的供應鏈趨勢

免費定制服務

訂閱此報告的客戶將免費獲得以下自定義選項之一。

  • 公司簡介
    • 其他市場參與者的綜合概況（最多 3 家公司）
    • 主要參與者的 SWOT 分析（最多 3 家公司）
  • 區域細分
    • 根據客戶要求對主要國家的市場估計、預測和復合年增長率（注：基於可行性檢查。）
  • 競爭標桿
    • 根據產品組合、地域分佈和戰略聯盟對主要參與者進行基準測試

目錄

第一章內容提要

第二章前言

  • 概述
  • 利益相關者
  • 調查範圍
  • 調查方法
    • 數據挖掘
    • 數據分析
    • 數據驗證
    • 研究方法
  • 研究來源
    • 主要研究來源
    • 二手研究資源
    • 假設

第三章市場趨勢分析

  • 促進者
  • 抑製劑
  • 機會
  • 威脅
  • 最終用戶分析
  • 新興市場
  • COVID-19 的影響

第4章波特五力分析

  • 供應商的議價能力
  • 買方議價能力
  • 替代品的威脅
  • 新進入者的威脅
  • 競爭對手之間的競爭

5 全球服務交付自動化市場，按類型

  • IT流程自動化
  • 業務流程自動化

6 全球服務交付自動化市場，按組織規模

  • 中小企業
  • 中型公司
  • 大公司

7. 全球服務交付自動化市場，按最終用戶分類

  • 資訊科技、通訊、媒體
  • BFSI更多
  • 酒店和交通
  • 零售和消費品
  • 製造/物流
  • 醫療保健和製藥
  • 其他最終用戶

8.按地區分列的全球服務交付自動化市場

  • 北美
    • 美國
    • 加拿大
    • 墨西哥
  • 歐洲
    • 德國
    • 英國
    • 意大利
    • 法國
    • 西班牙
    • 歐洲其他地區
  • 亞太地區
    • 日本
    • 中國
    • 印度
    • 澳大利亞
    • 新西蘭
    • 韓國
    • 亞太其他地區
  • 南美洲
    • 阿根廷
    • 巴西
    • 智利
    • 其他南美洲
  • 中東和非洲
    • 沙特阿拉伯
    • 阿拉伯聯合酋長國
    • 卡塔爾
    • 南非
    • 其他中東

第九章主要進展

  • 協議、夥伴關係、合作和合資企業
  • 收購與合併
  • 新產品發布
  • 業務拓展
  • 其他關鍵策略

第十章公司簡介

  • Automation Anywhere Inc.
  • IPsoft Inc.
  • Xerox Corporation
  • NICE Systems Ltd
  • Uipath SRL
  • Blue Prism
  • Celaton Limited
  • Accenture Inc.
  • AutomationEdge Technologies Inc.
  • Arago GmbH
  • Exilant Technologies Pvt Ltd
  • Openspan Pvt Ltd
  • CA Technologies
  • International Business Machine Corporation
  • Sutherland Global Services
Product Code: SMRC22424

According to Stratistics MRC, the Global Service Delivery Automation Market is accounted for $8.21 billion in 2022 and is expected to reach $40.02 billion by 2028 growing at a CAGR of 30.2% during the forecast period. Process automation known as "Service Delivery Automation" deals with customer-facing tasks including creating and tracking tickets, responding to inquiries, resolving requests, etc. By leveraging artificial intelligence technology, service delivery automation automates manual human actions. To obtain the intended results, it is necessary to coordinate a number of corporate functions. Different customer-facing departments are responsible for these business operations. A data flow thus enhances knowledge about the consumer journey. Understanding the advantages and rationale for service delivery automation is so important which are driving the market growth.

According to the National Development and Reform Commission (NDRC), China's investment in the high-tech manufacturing industry grew in the first eight months of 2019. From January 2019 to August 2019, the investment increased by 12% Year-on-Year, quickening 0.9% indicates from that in the January-July period.

Market Dynamics:

Driver:

Adoption of various companies to the service delivery automation

As industries have expanding, automation has become increasingly necessary in order to increase process agility and deliver high-quality services within strict time constraints. As new and improved technologies are integrated into various service delivery automation types, the market will grow as a result of advancements in artificial intelligence. However the demand for business process automation has been increasing due to the growing need to automate generic and industrial specific processes which thereby are propelling the market growth.

Restraint:

Lack of awareness and understanding among the vendors

Vendors need to understand the automation need of organisations to deliver a solution that best fits and meets their business needs. Moreover, the lack of communication between the vendor and the organisation can also lead to consistency in delivering the adequate solution. The high monetary expenses for the initial implementation in developed as well as developing countries. The cost of maintaining and automating the software and scripts are incremental investments that are hindering growth. Furthermore, service delivery automation leads to a reduction in full-time equivalents (FTE) numbers which lead to the consolidation of delivery centers which is further restraining the growth of the service delivery automation market.

Opportunity:

Change in lifestyle patterns

The increased functional benefits of automation solutions for business process automation across many end-user industries, along with the increasing acceptance of a digital workforce. Moreover, by including new capabilities in areas like automation lifecycle management, workload management, credential management, and Citrix automation as well as by including new data APIs, market suppliers improve their services. These improvements are drawing in new sectors of industry that demand more operational and security capabilities are driving the market growth.

Threat:

High training cost

Computerised training increases the efficiency and automation of the employee training process as well as requires lots of time and money for the company to invest. It suggests that some of the duties that were previously carried out manually by a human are now handled by a programme. Usually, it automates tedious and repetitive processes in a very resourceful manner. As a result, the training team has more time to devote to important responsibilities like developing learning objectives, designing courses, and producing high-quality content. This procedure is frequently completed online using a learning management system, which serves as the main automation platform which hampers the market growth.

COVID-19 Impact

The COVID-19 outbreak has had a significant impact on the majority of enterprises, from supermarkets to luxury goods companies. Retailers are closing their physical locations and shifting their service online as a result of the corona virus quarantine and self-isolation. Additionally, since more individuals stay at home, there is a growing need for online ordering and delivery services. Numerous businesses have been complaining that their current delivery services are constrained, and some customers may experience a few day delays in receiving their products. To keep up with the enormous rise in orders and deliveries, some prominent corporations have announced widespread hiring's which have accelerated the market.

The IT Process Automation segment is expected to be the largest during the forecast period

The IT Process Automation segment is estimated to have a lucrative growth, due to faster processing, which employs software robots to mimic repetitive human movements, can finish several times as many tasks. Additionally, a quicker processing time improves customer satisfaction by reducing the amount of time it takes to react to requests. Additionally, process automation software robots operate around-the-clock, ensuring that some business activities and duties are carried out at all times. They also have the option to defer work until the next day if something requires human intervention, which helps to eliminate the great bulk of human error from processes because they are created to adhere to approved sources. Thus all the above benefits are propelling the market growth.

The BFSI segment is expected to have the highest CAGR during the forecast period

The BFSI segment is anticipated to witness the fastest CAGR growth during the forecast period, due to its higher operational efficiencies which significantly reduce human errors, operational costs, and processing time using bots that work alongside different systems to automate tasks delivering speed and accuracy and enhanced data accuracy which let software bots execute data extraction and entry tasks for hundreds of records in a couple of hours, delivering exceptional accuracy without human intervention. Improved customer experiences in which fast-track deployment of customer self-service options allows free reps to focus on improved customer interactions through which the growth of the service delivery automation market is further grown.

Region with highest share:

Asia Pacific is projected to hold the largest market share during the forecast period owing to the growing acceptance of automation among large- and medium-sized businesses; the Asia-Pacific market is expanding healthily. The industry 4.0 transformation and the expansion of digital technology adaptation are currently threatening the Asian manufacturing sector. In order to hasten the adoption of robots by small- to medium-sized firms, some robot manufacturers are producing leasing models thereby enhancing the market growth.

Region with highest CAGR:

Europe is projected to have the highest CAGR over the forecast period, owing to the implementation of the service delivery automation solutions across varied industries in this region, the It departments as well as the business processing across the enterprises are dramatically changing and adopting various advanced technologies in which the service delivery automation has been gaining popularity in the market in this region which has been boosting the market growth in this region.

Key players in the market

Some of the key players profiled in the Service Delivery Automation Market include Automation Anywhere Inc., IPsoft Inc., Xerox Corporation, NICE Systems Ltd, Uipath SRL, Blue Prism, Celaton Limited, Accenture Inc., AutomationEdge Technologies Inc., Arago GmbH, Exilant Technologies Pvt Ltd, Openspan Pvt Ltd, CA Technologies, International Business Machine Corporation and Sutherland Global Services

Key Developments:

In Jan 2023, Xerox Acquires Advanced UK, UK-based hardware and managed print services provider, and long-standing Xerox Platinum partner. This acquisition allows Xerox to further vertically integrate, continue to strengthen its presence in the UK, and provide continuity to Advanced UK's customer base.

In Jan 2023, Xerox Announces Entry into Forward Funding Solution with PEAC Solutions to Drive Continued Growth of FITTLE Financing Business, The Forward Funding Agreement primarily covers U.S. direct originations and has an initial term of one-year, with automatic one-year extensions thereafter, unless terminated by either party.

Types Covered:

  • IT Process Automation
  • Business Process Automation

Organization Sizes Covered:

  • Small Enterprises
  • Medium Enterprises
  • Large Enterprises

End Users Covered:

  • IT, Telecommunication & Media
  • BFSI
  • Hospitality & Transportation
  • Retail & Consumer Goods
  • Manufacturing & Logistics
  • Healthcare & Pharmaceuticals
  • Other End Users

Regions Covered:

  • North America
    • US
    • Canada
    • Mexico
  • Europe
    • Germany
    • UK
    • Italy
    • France
    • Spain
    • Rest of Europe
  • Asia Pacific
    • Japan
    • China
    • India
    • Australia
    • New Zealand
    • South Korea
    • Rest of Asia Pacific
  • South America
    • Argentina
    • Brazil
    • Chile
    • Rest of South America
  • Middle East & Africa
    • Saudi Arabia
    • UAE
    • Qatar
    • South Africa
    • Rest of Middle East & Africa

What our report offers:

  • Market share assessments for the regional and country-level segments
  • Strategic recommendations for the new entrants
  • Covers Market data for the years 2020, 2021, 2022, 2025, and 2028
  • Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
  • Strategic recommendations in key business segments based on the market estimations
  • Competitive landscaping mapping the key common trends
  • Company profiling with detailed strategies, financials, and recent developments
  • Supply chain trends mapping the latest technological advancements

Free Customization Offerings:

All the customers of this report will be entitled to receive one of the following free customization options:

  • Company Profiling
    • Comprehensive profiling of additional market players (up to 3)
    • SWOT Analysis of key players (up to 3)
  • Regional Segmentation
    • Market estimations, Forecasts and CAGR of any prominent country as per the client's interest (Note: Depends on feasibility check)
  • Competitive Benchmarking
    • Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances

Table of Contents

1 Executive Summary

2 Preface

  • 2.1 Abstract
  • 2.2 Stake Holders
  • 2.3 Research Scope
  • 2.4 Research Methodology
    • 2.4.1 Data Mining
    • 2.4.2 Data Analysis
    • 2.4.3 Data Validation
    • 2.4.4 Research Approach
  • 2.5 Research Sources
    • 2.5.1 Primary Research Sources
    • 2.5.2 Secondary Research Sources
    • 2.5.3 Assumptions

3 Market Trend Analysis

  • 3.1 Introduction
  • 3.2 Drivers
  • 3.3 Restraints
  • 3.4 Opportunities
  • 3.5 Threats
  • 3.6 End User Analysis
  • 3.7 Emerging Markets
  • 3.8 Impact of Covid-19

4 Porters Five Force Analysis

  • 4.1 Bargaining power of suppliers
  • 4.2 Bargaining power of buyers
  • 4.3 Threat of substitutes
  • 4.4 Threat of new entrants
  • 4.5 Competitive rivalry

5 Global Service Delivery Automation Market, By Type

  • 5.1 Introduction
  • 5.2 IT Process Automation
  • 5.3 Business Process Automation

6 Global Service Delivery Automation Market, By Organization Size

  • 6.1 Introduction
  • 6.2 Small Enterprises
  • 6.3 Medium Enterprises
  • 6.4 Large Enterprises

7 Global Service Delivery Automation Market, By End User

  • 7.1 Introduction
  • 7.2 IT, Telecommunication & Media
  • 7.3 BFSI
  • 7.4 Hospitality & Transportation
  • 7.5 Retail & Consumer Goods
  • 7.6 Manufacturing & Logistics
  • 7.7 Healthcare & Pharmaceuticals
  • 7.8 Other End Users

8 Global Service Delivery Automation Market, By Geography

  • 8.1 Introduction
  • 8.2 North America
    • 8.2.1 US
    • 8.2.2 Canada
    • 8.2.3 Mexico
  • 8.3 Europe
    • 8.3.1 Germany
    • 8.3.2 UK
    • 8.3.3 Italy
    • 8.3.4 France
    • 8.3.5 Spain
    • 8.3.6 Rest of Europe
  • 8.4 Asia Pacific
    • 8.4.1 Japan
    • 8.4.2 China
    • 8.4.3 India
    • 8.4.4 Australia
    • 8.4.5 New Zealand
    • 8.4.6 South Korea
    • 8.4.7 Rest of Asia Pacific
  • 8.5 South America
    • 8.5.1 Argentina
    • 8.5.2 Brazil
    • 8.5.3 Chile
    • 8.5.4 Rest of South America
  • 8.6 Middle East & Africa
    • 8.6.1 Saudi Arabia
    • 8.6.2 UAE
    • 8.6.3 Qatar
    • 8.6.4 South Africa
    • 8.6.5 Rest of Middle East & Africa

9 Key Developments

  • 9.1 Agreements, Partnerships, Collaborations and Joint Ventures
  • 9.2 Acquisitions & Mergers
  • 9.3 New Product Launch
  • 9.4 Expansions
  • 9.5 Other Key Strategies

10 Company Profiling

  • 10.1 Automation Anywhere Inc.
  • 10.2 IPsoft Inc.
  • 10.3 Xerox Corporation
  • 10.4 NICE Systems Ltd
  • 10.5 Uipath SRL
  • 10.6 Blue Prism
  • 10.7 Celaton Limited
  • 10.8 Accenture Inc.
  • 10.9 AutomationEdge Technologies Inc.
  • 10.10 Arago GmbH
  • 10.11 Exilant Technologies Pvt Ltd
  • 10.12 Openspan Pvt Ltd
  • 10.13 CA Technologies
  • 10.14 International Business Machine Corporation
  • 10.15 Sutherland Global Services

List of Tables

  • 1 Global Service Delivery Automation Market Outlook, By Region (2020-2028) ($MN)
  • 2 Global Service Delivery Automation Market Outlook, By Type (2020-2028) ($MN)
  • 3 Global Service Delivery Automation Market Outlook, By IT Process Automation (2020-2028) ($MN)
  • 4 Global Service Delivery Automation Market Outlook, By Business Process Automation (2020-2028) ($MN)
  • 5 Global Service Delivery Automation Market Outlook, By Organization Size (2020-2028) ($MN)
  • 6 Global Service Delivery Automation Market Outlook, By Small Enterprises (2020-2028) ($MN)
  • 7 Global Service Delivery Automation Market Outlook, By Medium Enterprises (2020-2028) ($MN)
  • 8 Global Service Delivery Automation Market Outlook, By Large Enterprises (2020-2028) ($MN)
  • 9 Global Service Delivery Automation Market Outlook, By End User (2020-2028) ($MN)
  • 10 Global Service Delivery Automation Market Outlook, By IT, Telecommunication & Media (2020-2028) ($MN)
  • 11 Global Service Delivery Automation Market Outlook, By BFSI (2020-2028) ($MN)
  • 12 Global Service Delivery Automation Market Outlook, By Hospitality & Transportation (2020-2028) ($MN)
  • 13 Global Service Delivery Automation Market Outlook, By Retail & Consumer Goods (2020-2028) ($MN)
  • 14 Global Service Delivery Automation Market Outlook, By Manufacturing & Logistics (2020-2028) ($MN)
  • 15 Global Service Delivery Automation Market Outlook, By Healthcare & Pharmaceuticals (2020-2028) ($MN)
  • 16 Global Service Delivery Automation Market Outlook, By Other End Users (2020-2028) ($MN)
  • 17 North America Service Delivery Automation Market Outlook, By Country (2020-2028) ($MN)
  • 18 North America Service Delivery Automation Market Outlook, By Type (2020-2028) ($MN)
  • 19 North America Service Delivery Automation Market Outlook, By IT Process Automation (2020-2028) ($MN)
  • 20 North America Service Delivery Automation Market Outlook, By Business Process Automation (2020-2028) ($MN)
  • 21 North America Service Delivery Automation Market Outlook, By Organization Size (2020-2028) ($MN)
  • 22 North America Service Delivery Automation Market Outlook, By Small Enterprises (2020-2028) ($MN)
  • 23 North America Service Delivery Automation Market Outlook, By Medium Enterprises (2020-2028) ($MN)
  • 24 North America Service Delivery Automation Market Outlook, By Large Enterprises (2020-2028) ($MN)
  • 25 North America Service Delivery Automation Market Outlook, By End User (2020-2028) ($MN)
  • 26 North America Service Delivery Automation Market Outlook, By IT, Telecommunication & Media (2020-2028) ($MN)
  • 27 North America Service Delivery Automation Market Outlook, By BFSI (2020-2028) ($MN)
  • 28 North America Service Delivery Automation Market Outlook, By Hospitality & Transportation (2020-2028) ($MN)
  • 29 North America Service Delivery Automation Market Outlook, By Retail & Consumer Goods (2020-2028) ($MN)
  • 30 North America Service Delivery Automation Market Outlook, By Manufacturing & Logistics (2020-2028) ($MN)
  • 31 North America Service Delivery Automation Market Outlook, By Healthcare & Pharmaceuticals (2020-2028) ($MN)
  • 32 North America Service Delivery Automation Market Outlook, By Other End Users (2020-2028) ($MN)
  • 33 Europe Service Delivery Automation Market Outlook, By Country (2020-2028) ($MN)
  • 34 Europe Service Delivery Automation Market Outlook, By Type (2020-2028) ($MN)
  • 35 Europe Service Delivery Automation Market Outlook, By IT Process Automation (2020-2028) ($MN)
  • 36 Europe Service Delivery Automation Market Outlook, By Business Process Automation (2020-2028) ($MN)
  • 37 Europe Service Delivery Automation Market Outlook, By Organization Size (2020-2028) ($MN)
  • 38 Europe Service Delivery Automation Market Outlook, By Small Enterprises (2020-2028) ($MN)
  • 39 Europe Service Delivery Automation Market Outlook, By Medium Enterprises (2020-2028) ($MN)
  • 40 Europe Service Delivery Automation Market Outlook, By Large Enterprises (2020-2028) ($MN)
  • 41 Europe Service Delivery Automation Market Outlook, By End User (2020-2028) ($MN)
  • 42 Europe Service Delivery Automation Market Outlook, By IT, Telecommunication & Media (2020-2028) ($MN)
  • 43 Europe Service Delivery Automation Market Outlook, By BFSI (2020-2028) ($MN)
  • 44 Europe Service Delivery Automation Market Outlook, By Hospitality & Transportation (2020-2028) ($MN)
  • 45 Europe Service Delivery Automation Market Outlook, By Retail & Consumer Goods (2020-2028) ($MN)
  • 46 Europe Service Delivery Automation Market Outlook, By Manufacturing & Logistics (2020-2028) ($MN)
  • 47 Europe Service Delivery Automation Market Outlook, By Healthcare & Pharmaceuticals (2020-2028) ($MN)
  • 48 Europe Service Delivery Automation Market Outlook, By Other End Users (2020-2028) ($MN)
  • 49 Asia Pacific Service Delivery Automation Market Outlook, By Country (2020-2028) ($MN)
  • 50 Asia Pacific Service Delivery Automation Market Outlook, By Type (2020-2028) ($MN)
  • 51 Asia Pacific Service Delivery Automation Market Outlook, By IT Process Automation (2020-2028) ($MN)
  • 52 Asia Pacific Service Delivery Automation Market Outlook, By Business Process Automation (2020-2028) ($MN)
  • 53 Asia Pacific Service Delivery Automation Market Outlook, By Organization Size (2020-2028) ($MN)
  • 54 Asia Pacific Service Delivery Automation Market Outlook, By Small Enterprises (2020-2028) ($MN)
  • 55 Asia Pacific Service Delivery Automation Market Outlook, By Medium Enterprises (2020-2028) ($MN)
  • 56 Asia Pacific Service Delivery Automation Market Outlook, By Large Enterprises (2020-2028) ($MN)
  • 57 Asia Pacific Service Delivery Automation Market Outlook, By End User (2020-2028) ($MN)
  • 58 Asia Pacific Service Delivery Automation Market Outlook, By IT, Telecommunication & Media (2020-2028) ($MN)
  • 59 Asia Pacific Service Delivery Automation Market Outlook, By BFSI (2020-2028) ($MN)
  • 60 Asia Pacific Service Delivery Automation Market Outlook, By Hospitality & Transportation (2020-2028) ($MN)
  • 61 Asia Pacific Service Delivery Automation Market Outlook, By Retail & Consumer Goods (2020-2028) ($MN)
  • 62 Asia Pacific Service Delivery Automation Market Outlook, By Manufacturing & Logistics (2020-2028) ($MN)
  • 63 Asia Pacific Service Delivery Automation Market Outlook, By Healthcare & Pharmaceuticals (2020-2028) ($MN)
  • 64 Asia Pacific Service Delivery Automation Market Outlook, By Other End Users (2020-2028) ($MN)
  • 65 South America Service Delivery Automation Market Outlook, By Country (2020-2028) ($MN)
  • 66 South America Service Delivery Automation Market Outlook, By Type (2020-2028) ($MN)
  • 67 South America Service Delivery Automation Market Outlook, By IT Process Automation (2020-2028) ($MN)
  • 68 South America Service Delivery Automation Market Outlook, By Business Process Automation (2020-2028) ($MN)
  • 69 South America Service Delivery Automation Market Outlook, By Organization Size (2020-2028) ($MN)
  • 70 South America Service Delivery Automation Market Outlook, By Small Enterprises (2020-2028) ($MN)
  • 71 South America Service Delivery Automation Market Outlook, By Medium Enterprises (2020-2028) ($MN)
  • 72 South America Service Delivery Automation Market Outlook, By Large Enterprises (2020-2028) ($MN)
  • 73 South America Service Delivery Automation Market Outlook, By End User (2020-2028) ($MN)
  • 74 South America Service Delivery Automation Market Outlook, By IT, Telecommunication & Media (2020-2028) ($MN)
  • 75 South America Service Delivery Automation Market Outlook, By BFSI (2020-2028) ($MN)
  • 76 South America Service Delivery Automation Market Outlook, By Hospitality & Transportation (2020-2028) ($MN)
  • 77 South America Service Delivery Automation Market Outlook, By Retail & Consumer Goods (2020-2028) ($MN)
  • 78 South America Service Delivery Automation Market Outlook, By Manufacturing & Logistics (2020-2028) ($MN)
  • 79 South America Service Delivery Automation Market Outlook, By Healthcare & Pharmaceuticals (2020-2028) ($MN)
  • 80 South America Service Delivery Automation Market Outlook, By Other End Users (2020-2028) ($MN)
  • 81 Middle East & Africa Service Delivery Automation Market Outlook, By Country (2020-2028) ($MN)
  • 82 Middle East & Africa Service Delivery Automation Market Outlook, By Type (2020-2028) ($MN)
  • 83 Middle East & Africa Service Delivery Automation Market Outlook, By IT Process Automation (2020-2028) ($MN)
  • 84 Middle East & Africa Service Delivery Automation Market Outlook, By Business Process Automation (2020-2028) ($MN)
  • 85 Middle East & Africa Service Delivery Automation Market Outlook, By Organization Size (2020-2028) ($MN)
  • 86 Middle East & Africa Service Delivery Automation Market Outlook, By Small Enterprises (2020-2028) ($MN)
  • 87 Middle East & Africa Service Delivery Automation Market Outlook, By Medium Enterprises (2020-2028) ($MN)
  • 88 Middle East & Africa Service Delivery Automation Market Outlook, By Large Enterprises (2020-2028) ($MN)
  • 89 Middle East & Africa Service Delivery Automation Market Outlook, By End User (2020-2028) ($MN)
  • 90 Middle East & Africa Service Delivery Automation Market Outlook, By IT, Telecommunication & Media (2020-2028) ($MN)
  • 91 Middle East & Africa Service Delivery Automation Market Outlook, By BFSI (2020-2028) ($MN)
  • 92 Middle East & Africa Service Delivery Automation Market Outlook, By Hospitality & Transportation (2020-2028) ($MN)
  • 93 Middle East & Africa Service Delivery Automation Market Outlook, By Retail & Consumer Goods (2020-2028) ($MN)
  • 94 Middle East & Africa Service Delivery Automation Market Outlook, By Manufacturing & Logistics (2020-2028) ($MN)
  • 95 Middle East & Africa Service Delivery Automation Market Outlook, By Healthcare & Pharmaceuticals (2020-2028) ($MN)
  • 96 Middle East & Africa Service Delivery Automation Market Outlook, By Other End Users (2020-2028) ($MN)