客服中心人工智慧全球市場報告 2024年

近年來，客服中心AI的市場規模迅速擴大。將從2023年的21.7億美元擴大到2024年的27億美元，年複合成長率為24.6%。實績期間的成長是由於客戶體驗的改善，客戶期望的提高，客戶互動的增加，對成本效率的需求以及與現有系統的整合。

對基於人工智慧的智慧型虛擬助理和聊天機器人的需求不斷成長，推動客服中心人工智慧市場的成長。基於人工智慧的智慧型虛擬助理和聊天機器人提供增強的客戶支援服務，為客戶提供巨大的機會和更好的溝通。受新冠肺炎（COVID-19）疫情影響，各地區、各部門客戶服務中心的呼叫量大幅增加。為了為來電者提供第一時間的解決方案，客服中心部署聊天機器人、人工智慧和自然語言處理等自動化技術。他們還幫助客戶繪製體驗並實施這些體驗，以減少電話、電子郵件和聊天。例如，根據提供機器學習和巨量資料資訊的美國論壇 RT Insights 的資料，以聊天機器人和虛擬助理形式出現的對話式人工智慧，1.23 億美國成年人（佔總人口的 47%）將每月至少使用一次。對基於人工智慧的智慧型虛擬助理和聊天機器人的需求不斷成長，加速客服中心人工智慧市場的成長。

對改善客戶體驗的需求不斷成長將推動未來幾年客服中心人工智慧市場的成長。客戶經驗是指客戶對公司產品、服務和品牌的整體看法和滿意度。客服中心人工智慧透過自動化任務，提供個人化支援和提高效率來增強客戶體驗，實現更快、更準確的回應和更高的客戶滿意度。例如， 美國1月，60%的企業主管表示，他們有 64%的人強烈相信提供客戶服務將提高客戶維繫並促進成長。因此，對改善客戶體驗的需求不斷成長將有助於客服中心人工智慧市場的成長。

2023年客服中心人工智慧市場最大的地區將是北美。預計亞太地區將成為預測期內成長最快的地區。客服中心人工智慧市場報告涵蓋的地區包括亞太地區、西歐、東歐、北美、南美、中東和非洲。

目錄

第1章 執行摘要

第2章 客服中心AI市場特點

第3章 客服中心人工智慧市場趨勢與策略

第4章 客服中心人工智慧市場-宏觀經濟場景

• 高通膨對市場的影響
• 烏克蘭與俄羅斯戰爭對市場的影響
• COVID-19 對市場的影響

第5章 全球客服中心人工智慧市場規模及成長

• 全球客服中心AI市場驅動與抑制因素
  • 市場驅動力
  • 市場抑制因素
• 2018-2023年全球客服中心人工智慧市場規模表現與成長
• 2023-2028、2033年全球客服中心人工智慧市場規模及成長預測

第6章 客服中心AI市場區隔

• 全球客服中心人工智慧市場，依組件細分、實際和預測，2018-2023、2023-2028、2033
• 電腦平台
• 解決方案
• 服務
• 全球客服中心人工智慧市場，依部署類型細分、實際和預測，2018-2023、2023-2028、2033
• 雲端
• 本地
• 全球客服中心人工智慧市場，依產業細分、實際和預測，2018-2023、2023-2028、2033
• 銀行、金融服務和保險（BFSI）
• 零售與電子商務
• 電訊
• 醫療保健
• 媒體和娛樂
• 旅行和招待
• 其他行業

第7章 客服中心人工智慧市場區域與國家分析

• 全球客服中心人工智慧市場，依地區、業績和預測，2018-2023、2023-2028、2033
• 全球客服中心人工智慧市場，依國家、業績和預測，2018-2023、2023-2028、2033

第8章 亞太客服中心人工智慧市場

第9章 中國客服中心人工智慧市場

第10章 印度客服中心AI市場

第11章 日本客服中心AI市場

第12章 澳洲客服中心AI市場

第13章 印尼客服中心人工智慧市場

第14章 韓國客服中心AI市場

第15章 西歐客服中心人工智慧市場

第16章 英國客服中心人工智慧市場

第17章 德國客服中心AI市場

第18章 法國客服中心AI市場

第19章 義大利客服中心AI市場

第20章 西班牙客服中心AI市場

第21章 東歐客服中心人工智慧市場

第22章 俄羅斯客服中心AI市場

第23章 北美客服中心AI市場

第24章 美國客服中心AI市場

第25章 加拿大客服中心人工智慧市場

第26章 南美客服中心人工智慧市場

第27章 巴西客服中心人工智慧市場

第28章 中東客服中心AI市場

第29章 非洲客服中心人工智慧市場

第30章 客服中心人工智慧市場競爭形勢及公司概況

• 客服中心AI市場競爭形勢
• 客服中心人工智慧市場公司簡介
  • Artificial Solutions International AB
  • IBM Corporation
  • Microsoft Corporation Inc.
  • Oracle Corporation
  • Amazon Web Services Inc

第31章 全球客服中心人工智慧市場競爭基準化分析

第32章 全球客服中心人工智慧市場競爭儀錶板

第33章 客服中心AI市場主要併購

第34章 客服中心人工智慧市場未來展望及潛力分析

第35章 附錄

“Call Center AI Global Market Report 2024 ” from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on call center ai market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

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• Report will be updated with the latest data and delivered to you within 3-5 working days of order along with an Excel data sheet for easy data extraction and analysis.
• All data from the report will also be delivered in an excel dashboard format.

Where is the largest and fastest growing market for call center ai? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? “The call center ai market global report ” from The Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

Scope

Markets Covered:

• 1) By Component: Computer Platforms; Solutions; Services
• 2) By Deployment Type: Cloud; On-Premise
• 3) By Industry Vertical: Banking, Financial Services, And Insurance (BFSI); Retail And E-commerce; Telecom; Healthcare; Media And Entertainment; Travel And Hospitality; Other Industries
• Companies Mentioned: Artificial Solutions International AB; IBM Corporation; Microsoft Corporation Inc.; Oracle Corporation; Amazon Web Services Inc.
• Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
• Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
• Time series: Five years historic and ten years forecast.
• Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
• Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
• Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
• Delivery format: PDF, Word and Excel Data Dashboard.

Executive Summary

The call center AI refer to software that helps businesses assign virtual agents for customer support engagements using custom-generated voices The purpose of using AI in call centers is to develop the customer experience and relieve human agents of time and energy spent on simple requests. AI can support customer support representatives be more productive and have engaging and personally satisfying conversations.

The main types of call center AI are computer platforms, solutions, and services. A computing platform is an environment in which software is run. It might be the hardware or the operating system (OS), even a web browser and related application programming interfaces, or other underlying software, on which a computer code runs. Call center AI is deployed on cloud and on-premises modes that are used by various industries such as banking, financial services, and insurance (BFSI), retail and e-commerce, telecom, healthcare, media and entertainment, travel and hospitality, and other industries.

The call center AI market research report is one of a series of new reports from The Business Research Company that provides call center ai market statistics, including call center AI industry global market size, regional shares, competitors with a call center AI market share, detailed call center ai market segments, market trends and opportunities, and any further data you may need to thrive in the call center AI industry. This call center AI market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The call center ai market size has grown exponentially in recent years. It will grow from $2. 17 billion in 2023 to $2. 7 billion in 2024 at a compound annual growth rate (CAGR) of 24. 6%. The growth in the historic period can be attributed to customer experience improvement, rise in customer expectations, growing volume of customer interactions, cost efficiency imperative, integration with existing systems. .

The call center ai market size is expected to see exponential growth in the next few years. It will grow to $6. 75 billion in 2028 at a compound annual growth rate (CAGR) of 25. 8%. The growth in the forecast period can be attributed to personalization of customer interactions, enhanced sentiment analysis, focus on accessibility features, evolving customer communication preferences, multi-channel support. . Major trends in the forecast period include increased adoption of virtual assistants and chatbots, conversational ai for natural language processing, voice biometrics for authentication, continuous learning and adaptability, enhanced call analytics and reporting, integration with crm systems. .

Rising demand for AI-based intelligent virtual assistants and chatbots are driving the growth of the call center AI market. AI-based intelligent virtual assistants and chatbots provide enhanced customer support services that offer immense opportunities and better communications to clients. The epidemic of COVID-19 has resulted in an exponential increase in call volumes at customer service centers across geographies and sectors. To give callers first contact resolution, contact centers have implemented automation techniques such as chatbots, artificial intelligence, and natural language processing. They are also mapping experiences and assisting clients in implementing them to reduce calls, emails, and chats. For instance, according to RT insights, a United States forum that provides information on machine learning and big data, conversational AI in the form of chatbots or virtual assistants will be utilized at least once a month by 123 million US adults, or 47% of the population by the end of 2022. Such rising demand for AI-based intelligent virtual assistants and chatbots is accelerating the call center AI market growth.

The increasing demand for enhanced customer experience will propel the growth of the call center AI market going forward. Customer experience refers to the overall perception and satisfaction a customer has when interacting with a company's products, services, and brand throughout their journey. Call center AI is used to customer experience by automating tasks, providing personalized support, and improving efficiency, resulting in faster, more accurate responses and higher satisfaction levels. For instance, in January 2023, according to the Zendesk Customer Experience Trends Report 2022, a US-based provider of software-as-a-service products, 60% of business owners believe that providing good customer service encourages client retention, and 64% believe it has a positive effect on growth. Therefore, the increasing demand for enhanced customer experience will contribute to the growth of the call center AI market.

Technology advancement is a key trend gaining popularity in the call center AI market. Introducing new technologies helps the market grow and provides an enhanced experience to the clients. For instance, in September 2021, Google introduced the beta launch of Dialogflow CX, the latest version of the company's suite for building conversational experiences that includes a set of new abilities for advanced virtual agents. The product is launched and available as a part of Google's Contact Centre AI. Dialogflow CX is a conversation management system that works across a variety of platforms, including mobile, online, smart devices, chatbots, interactive voice response systems, messaging applications, and more. The previous version of the product provided a standard agent as compared to the newer version which provides an advanced agent with paid enhanced features such as extended audio input/output.

Major companies operating in the call center AI market focus on product innovation, such as AI chat services, to enhance customer interactions and optimize operational efficiency. AI chat service refers to the use of artificial intelligence-powered chatbots and virtual agents to engage with customers and provide automated, text-based support. For instance, in January 2023, SoftBank Corp., a Japan-based telecom and IT operator company, launched the AI Chat service for internal use. It is introduced for internal use, so all SoftBank employees can utilize generative AI for their work more proactively and safely in a secure environment. SoftBank employees will be able to fully utilize this AI service in a safe environment so they can perform their existing tasks better and boost their efficiency and productivity by, such as creating documents and making translations.

In July 2021, Nice, an Israel-based technology company, acquired ContactEngine for an undisclosed amount. Through this acquisition, Nice's CXone suite of customer experience solutions includes ContactEngine's contact center AI technologies, and users in field service and call centers can gain from the acquisition of ContactEngine. ContactEngine is a UK-based conversational AI technology that enables brands to proactively engage customers in conversations that fulfill business objectives.

Major companies operating in the in the call center ai market report are: Artificial Solutions International AB, IBM Corporation, Microsoft Corporation Inc., Oracle Corporation,Amazon Web Services Inc.,SAP SE, Google LLC,Avaya Holdings Corp.,NICE Ltd., Nuance Communications Inc.,Zendesk Inc., EdgeVerve Systems Ltd., Pypestream,Avaamo Technologies Pvt. Ltd., Jio Haptik Technologies Ltd.,Amazon Web Services, Genesys Telecommunications Laboratories Inc.,Verint Systems Inc.,Salesforce Inc.,Twilio Inc.,Five9 Inc.,Talkdesk Inc.,Alvaria Inc.,Pegasystems Inc.,Freshworks Inc.,ujet. cx,Sharpen Technologies Inc.,LivePerson Inc.,Inference Solutions Pty Ltd,Ada Support Inc.

North America was the largest region in the call center AI market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the call center ai market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa

The countries covered in the call center ai market report are: Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Italy, Canada, Spain.

The call center AI market includes revenues earned by entities by providing conversational AI and chatbots services, proactive conversational AI, interactive voice response (IVR) knowledge management, self-service analytics. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified)).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Table of Contents

1. Executive Summary

2. Call Center AI Market Characteristics

3. Call Center AI Market Trends And Strategies

4. Call Center AI Market - Macro Economic Scenario

• 4.1. Impact Of High Inflation On The Market
• 4.2. Ukraine-Russia War Impact On The Market
• 4.3. COVID-19 Impact On The Market

5. Global Call Center AI Market Size and Growth

• 5.1. Global Call Center AI Market Drivers and Restraints
  • 5.1.1. Drivers Of The Market
  • 5.1.2. Restraints Of The Market
• 5.2. Global Call Center AI Historic Market Size and Growth, 2018 - 2023, Value ($ Billion)
• 5.3. Global Call Center AI Forecast Market Size and Growth, 2023 - 2028, 2033F, Value ($ Billion)

6. Call Center AI Market Segmentation

• 6.1. Global Call Center AI Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• Computer Platforms
• Solutions
• Services
• 6.2. Global Call Center AI Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• Cloud
• On-Premises
• 6.3. Global Call Center AI Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• Banking, Financial Services, And Insurance (BFSI)
• Retail And E-commerce
• Telecom
• Healthcare
• Media And Entertainment
• Travel And Hospitality
• Other Industries

7. Call Center AI Market Regional And Country Analysis

• 7.1. Global Call Center AI Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 7.2. Global Call Center AI Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

8. Asia-Pacific Call Center AI Market

• 8.1. Asia-Pacific Call Center AI Market Overview
• Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
• 8.2. Asia-Pacific Call Center AI Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 8.3. Asia-Pacific Call Center AI Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 8. 4. Asia-Pacific Call Center AI Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

9. China Call Center AI Market

• 9.1. China Call Center AI Market Overview
• 9.2. China Call Center AI Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
• 9.3. China Call Center AI Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
• 9. 4. China Call Center AI Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

10. India Call Center AI Market

• 10.1. India Call Center AI Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 10.2. India Call Center AI Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 10.3. India Call Center AI Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

11. Japan Call Center AI Market

• 11.1. Japan Call Center AI Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 11.2. Japan Call Center AI Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 11.3. Japan Call Center AI Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

12. Australia Call Center AI Market

• 12.1. Australia Call Center AI Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 12.2. Australia Call Center AI Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 12.3. Australia Call Center AI Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

13. Indonesia Call Center AI Market

• 13.1. Indonesia Call Center AI Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 13.2. Indonesia Call Center AI Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 13.3. Indonesia Call Center AI Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

14. South Korea Call Center AI Market

• 14.1. South Korea Call Center AI Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 14.2. South Korea Call Center AI Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 14.3. South Korea Call Center AI Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

15. Western Europe Call Center AI Market

• 15.1. Western Europe Call Center AI Market Overview
• 15.2. Western Europe Call Center AI Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 15.3. Western Europe Call Center AI Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 15. 4. Western Europe Call Center AI Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

16. UK Call Center AI Market

• 16.1. UK Call Center AI Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 16.2. UK Call Center AI Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 16.3. UK Call Center AI Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

17. Germany Call Center AI Market

• 17.1. Germany Call Center AI Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 17.2. Germany Call Center AI Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 17.3. Germany Call Center AI Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

18. France Call Center AI Market

• 18. 5. France Call Center AI Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 18. 6. France Call Center AI Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 18. 7. France Call Center AI Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

19. Italy Call Center AI Market

• 19. 9. Italy Call Center AI Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 19.10. Italy Call Center AI Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 19.11. Italy Call Center AI Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

20. Spain Call Center AI Market

• 20.13. Spain Call Center AI Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 20.14. Spain Call Center AI Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 20.15. Spain Call Center AI Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

21. Eastern Europe Call Center AI Market

• 21.1. Eastern Europe Call Center AI Market Overview
• 21.2. Eastern Europe Call Center AI Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 21.3. Eastern Europe Call Center AI Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 21. 4. Eastern Europe Call Center AI Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

22. Russia Call Center AI Market

• 22.1. Russia Call Center AI Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 22.2. Russia Call Center AI Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 22.3. Russia Call Center AI Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

23. North America Call Center AI Market

• 23.1. North America Call Center AI Market Overview
• 23.2. North America Call Center AI Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 23.3. North America Call Center AI Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 23. 4. North America Call Center AI Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

24. USA Call Center AI Market

• 24.1. USA Call Center AI Market Overview
• 24.2. USA Call Center AI Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 24.3. USA Call Center AI Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 24. 4. USA Call Center AI Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

25. Canada Call Center AI Market

• 25.1. Canada Call Center AI Market Overview
• 25.2. Canada Call Center AI Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 25.3. Canada Call Center AI Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 25. 4. Canada Call Center AI Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

26. South America Call Center AI Market

• 26.1. South America Call Center AI Market Overview
• 26.2. South America Call Center AI Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 26.3. South America Call Center AI Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 26. 4. South America Call Center AI Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

27. Brazil Call Center AI Market

• 27.1. Brazil Call Center AI Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 27.2. Brazil Call Center AI Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 27.3. Brazil Call Center AI Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

28. Middle East Call Center AI Market

• 28.1. Middle East Call Center AI Market Overview
• 28.2. Middle East Call Center AI Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 28.3. Middle East Call Center AI Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 28. 4. Middle East Call Center AI Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

29. Africa Call Center AI Market

• 29.1. Africa Call Center AI Market Overview
• 29.2. Africa Call Center AI Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 29.3. Africa Call Center AI Market, Segmentation By Deployment Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
• 29. 4. Africa Call Center AI Market, Segmentation By Industry Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

30. Call Center AI Market Competitive Landscape And Company Profiles

• 30.1. Call Center AI Market Competitive Landscape
• 30.2. Call Center AI Market Company Profiles
  • 30.2.1. Artificial Solutions International AB
    • 30.2.1.1. Overview
    • 30.2.1.2. Products and Services
    • 30.2.1.3. Strategy
    • 30.2.1. 4. Financial Performance
  • 30.2.2. IBM Corporation
    • 30.2.2.1. Overview
    • 30.2.2.2. Products and Services
    • 30.2.2.3. Strategy
    • 30.2.2. 4. Financial Performance
  • 30.2.3. Microsoft Corporation Inc.
    • 30.2.3.1. Overview
    • 30.2.3.2. Products and Services
    • 30.2.3.3. Strategy
    • 30.2.3. 4. Financial Performance
  • 30.2. 4. Oracle Corporation
    • 30.2. 4.1. Overview
    • 30.2. 4.2. Products and Services
    • 30.2. 4.3. Strategy
    • 30.2. 4. 4. Financial Performance
  • 30.2. 5. Amazon Web Services Inc
    • 30.2. 5.1. Overview
    • 30.2. 5.2. Products and Services
    • 30.2. 5.3. Strategy
    • 30.2. 5. 4. Financial Performance

31. Global Call Center AI Market Competitive Benchmarking

32. Global Call Center AI Market Competitive Dashboard

33. Key Mergers And Acquisitions In The Call Center AI Market

34. Call Center AI Market Future Outlook and Potential Analysis

• 34.1 Call Center AI Market In 2028 - Countries Offering Most New Opportunities
• 34.2 Call Center AI Market In 2028 - Segments Offering Most New Opportunities
• 34. 3 Call Center AI Market In 2028 - Growth Strategies
  • 34.3.1 Market Trend Based Strategies
  • 34.3.2 Competitor Strategies

35. Appendix

• 35.1. Abbreviations
• 35.2. Currencies
• 35.3. Historic And Forecast Inflation Rates
• 35. 4. Research Inquiries
• 35. 5. The Business Research Company
• 35. 6. Copyright And Disclaimer