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市場調查報告書
商品編碼
1345284
UCaaS（統一通訊即服務）全球市場（2023-2030）：按部署（公共雲端/私有雲端）和產業（汽車/教育）分類的規模、佔有率、成長分析和預測Global Unified Communication as a Service Market Size, Share, Growth Analysis, By Deployment (Public Cloud, and Private Cloud ), By Industry Vertical (Automotive, Education) - Industry Forecast 2023-2030 |
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全球UCaaS（整合通訊即服務）市場規模預計將從2021年的476.4億美元成長到2022年的584.5億美元，預測期內年複合成長率為20.6%，到2030年到2022年將成長到584.5億美元。預計將成長至2623.7億美元。
遠距工作的激增推動 UCaaS 解決方案的採用，幫助企業重新考慮成本並保護利潤。透過將人工智慧整合到 UCaaS 中，企業可以智慧地追蹤發言者、記錄通話、了解用戶偏好並提供客製化服務。由人工智慧支援的 UCaaS 還可以幫助策略決策並改善使用者體驗。大流行後，視訊通話的採用推動市場成長，並為虛擬會議創建協作環境。 5G網路和高速網路的引進也使高品質的音訊和視訊會議成為可能，進一步推動了市場成長。 Web RTC 解決方案滿足了即時通訊的需求，人工智慧驅動的聊天機器人增強了通訊和遠端工作體驗。
遠距工作和分散式團隊的興起增加了對 UCaaS 解決方案的需求。這些解決方案提供無縫通訊和協作工具，包括音訊和視訊會議、即時訊息、文件共享和虛擬會議室，無論地理位置如何，都可以實現有效協作。
向雲端基礎的UCaaS 解決方案的轉變繼續獲得動力。組織採用雲端基礎的模型來利用可擴充性、彈性和較低基礎設施成本的優勢。雲端基礎的UCaaS 解決方案還可以實現隨時隨地的無縫遠端存取和協作，支援日益成長的遠端工作趨勢。
UCaaS 供應商擴大將其解決方案與流行的協作工具（例如訊息應用程式、專案管理平台和文件共享工具）整合。這種整合可實現整合、簡化的通訊和協作體驗，提高生產力和效率。
本報告調查了全球UCaaS（整合通訊即服務）市場，提供了市場概述，分析了影響市場的各種因素、技術和創新趨勢、法律制度、市場規模趨勢和預測，並提供了各種資訊。總結了按類別和地區分類的細分、競爭形勢以及主要企業的概況。
目錄
- 執行摘要
- 調查方法
- 母市場分析
- 市場概況
- 市場規模
- 市場動態
- 關鍵市場洞察
- 技術分析
- 價格分析
- 供應鏈分析
- 價值鏈分析
- 市場生態系統
- 智慧財產權分析
- 貿易分析
- 啟動分析
- 原料分析
- 創新矩陣
- Pipeline產品分析
- 總體經濟指標
- 重點投資分析
- 關鍵成功要素
- 競爭程度
- 市場動態及預測
- 市場動態
- 促進因素
- 機會
- 抑制因素
- 任務
- 市場動態
- 法規狀況
- 波特的分析
- Skyquest 對未來顛覆的獨家見解
- 按產業分類的全球 UCaaS（整合通訊即服務）市場
- 市場概況
- 車輛
- 教育
- 衛生保健
- BFSI
- 款待
- 房地產
- 法律
- 資訊科技/通訊
- 其他
- 按地區分類的全球 UCaaS（整合通訊即服務）市場
- 市場概況
- 北美洲
- 歐洲
- 亞太地區
- 拉丁美洲
- 中東、非洲
- 競爭形勢
- 前5名企業對比
- 主要企業市場地位
- 主要企業的招募策略
- 關鍵成功策略
- 近期市集活動
- 主要企業市場佔有率
- 主要企業簡介
- Microsoft Corporation
- Cisco Systems, Inc.
- RingCentral, Inc.
- Zoom Video Communications, Inc.
- Mitel Networks Corporation
- 8x8, Inc.
- Avaya Holdings Corp.
- Fuze, Inc.
- Vonage Holdings Corp.
- Google LLC (Google Meet)
- Fuze, Inc.
- BroadSoft (now part of Cisco)
- LogMeIn, Inc. (GoToConnect)
- Alcatel-Lucent Enterprise
- NEC Corporation
- Fuze, Inc.
- Unify, Inc. (Atos SE)
- Verizon Communications Inc.
- BT Group plc
- AT&T Inc.
The Global Unified Communication As A Service Market was valued at USD 47.64 Billion in 2021 and is anticipated to expand from USD 58.45 Billion in 2022 to USD 262.37 Billion by 2030, showing a robust CAGR of 20.6% within the forecast period (2023-2030).
The surge in remote work is driving the adoption of UCaaS solutions, aiding businesses in reevaluating costs and preserving profits. Integrating AI into UCaaS empowers organizations to intelligently track speakers, record calls, understand user preferences, and offer tailored services. AI-powered UCaaS also aids in strategic decision-making and enhancing user experiences. Post-pandemic, the adoption of video calling is bolstering market growth, creating a collaborative environment for virtual meetings. The introduction of 5G networks and fast internet further fuels market growth by enabling high-quality audio and video conferencing. Real-time communication demands are met through Web RTC solutions, while AI-driven chatbots enhance communication and remote work experiences.
Top-down and bottom-up approaches were used to estimate and validate the size of the Unified Communication as A Service Market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined by using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.
Global Unified Communication as A Service Market Segmental Analysis Report
The global unified communication as a service market is segmented based on deployment, industry vertical, and region. Based on deployment, the market is segmented into public cloud and private cloud. Based on industry vertical the market is segmented into automotive, education, healthcare, BFSI, hospitality, real estate, legal, IT & telecom, and others. Based on region, the global unified communication as a service market is segmented into North America, Europe, Asia-Pacific, South America, and MEA.
Global Unified Communication as A Service Market Dynamics
Global Unified Communication as a Service Market Driver
Remote Work and Collaboration
The rise of remote work and distributed teams has increased the demand for UCaaS solutions. These solutions provide seamless communication and collaboration tools, such as voice and video conferencing, instant messaging, file sharing, and virtual meeting rooms, enabling effective collaboration regardless of geographical locations.
Global Unified Communication as a Service Market Restraint
Security and Data Privacy Concerns
As organizations rely on cloud-based UCaaS solutions, there may be concerns regarding data security and privacy. Organizations need to ensure that proper security measures are in place, including data encryption, access controls, and compliance with regulatory requirements.
Global Unified Communication as A Service Key Market Trends
Cloud-Based Solutions: The shift towards cloud-based UCaaS solutions continues to gain momentum. Organizations are embracing cloud-based models to leverage the benefits of scalability, flexibility, and reduced infrastructure costs. Cloud-based UCaaS solutions also enable seamless remote access and collaboration from anywhere, supporting the growing trend of remote work. Integration with Collaboration Tools: UCaaS providers are increasingly integrating their solutions with popular collaboration tools such as messaging apps, project management platforms, and document sharing tools. This integration allows for a unified and streamlined communication and collaboration experience, improving productivity and efficiency.
Video Conferencing Dominance: Video conferencing has emerged as a dominant component of UCaaS solutions. The COVID-19 pandemic has accelerated the adoption of video conferencing for remote collaboration. Providers are enhancing video capabilities by offering features like virtual backgrounds, screen sharing, and recording options to enhance the overall meeting experience.
Artificial Intelligence (AI) Integration: AI technologies are being integrated into UCaaS solutions to enhance user experience and productivity. AI-powered features such as voice assistants, real-time language translation, transcription services, and automated meeting scheduling are becoming increasingly prevalent, making communication and collaboration more efficient.
Table of Contents
- Executive Summary
- Market Overview
- Wheel of Fortune
- Research Methodology
- Information Procurement
- Secondary & Primary Data Sources
- Market Size Estimation
- Market Assumptions & Limitations
- Parent Market Analysis
- Market Overview
- Market Size
- Market Dynamics
- Drivers
- Opportunities
- Restraints
- Challenges
- Key Market Insights
- Technology Analysis
- Pricing Analysis
- Supply Chain Analysis
- Value Chain Analysis
- Ecosystem of the Market
- IP Analysis
- Trade Analysis
- Startup Analysis
- Raw Material Analysis
- Innovation Matrix
- Pipeline Product Analysis
- Macroeconomic Indicators
- Top Investment Analysis
- Key Success Factor
- Degree of Competition
- Market Dynamics & Outlook
- Market Dynamics
- Drivers
- Opportunities
- Restraints
- Challenges
- Regulatory Landscape
- Porters Analysis
- Competitive rivalry
- Threat of Substitute Products
- Bargaining Power of Buyers
- Threat of New Entrants
- Bargaining Power of Suppliers
- Skyquest Special Insights on Future Disruptions
- Political Impact
- Economic Impact
- Social Impact
- Technical Impact
- Environmental Impact
- Legal Impact
- Global Unified Communication as a Service Market by Deployment
- Market Overview
- Public Cloud
- and Private Cloud
- Global Unified Communication as a Service Market by Industry Vertical
- Market Overview
- Automotive
- Education
- Healthcare
- BFSI
- Hospitality
- Real Estate
- Legal
- IT & Telecom
- and Others
- Global Unified Communication as a Service Market Size by Region
- Market Overview
- North America
- USA
- Canada
- Europe
- Germany
- Spain
- France
- UK
- Rest of Europe
- Asia Pacific
- China
- India
- Japan
- South Korea
- Rest of Asia-Pacific
- Latin America
- Brazil
- Rest of Latin America
- Middle East & Africa (MEA)
- GCC Countries
- South Africa
- Rest of MEA
- Competitive Landscape
- Top 5 Player Comparison
- Market Positioning of Key Players, 2021
- Strategies Adopted by Key Market Players
- Top Winning Strategies
- By Development
- By Company
- By Year
- Recent Activities in the Market
- Key Companies Market Share (%), 2021
- Key Company Profiles
- Microsoft Corporation
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- Cisco Systems, Inc.
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- RingCentral, Inc.
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- Zoom Video Communications, Inc.
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- Mitel Networks Corporation
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- 8x8, Inc.
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- Avaya Holdings Corp.
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- Fuze, Inc.
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- Vonage Holdings Corp.
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- Google LLC (Google Meet)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- Fuze, Inc.
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- BroadSoft (now part of Cisco)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- LogMeIn, Inc. (GoToConnect)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- Alcatel-Lucent Enterprise
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- NEC Corporation
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- Fuze, Inc.
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- Unify, Inc. (Atos SE)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- Verizon Communications Inc.
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- BT Group plc
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
- AT&T Inc.
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
UCaaS（統一通訊即服務）2024 年全球市場報告
UCaaS（統一通訊即服務）：市場佔有率分析、產業趨勢與統計、成長預測（2024-2029）
能源 UCaaS：市場佔有率分析、產業趨勢/統計、成長預測，2024-2029
零售業 UCaaS：市場佔有率分析、產業趨勢與統計、2024-2029 年成長預測
歐洲 UCaaS 市場分析：2029 年預測
空間融合：UCaaS 和 CCaaS 整合
UCaaS（統一通訊即服務）市場 - 全球規模、佔有率、趨勢分析、機會、預測報告，2019-2029
亞太地區 UCaaS 市場：成長機會
UCaaS 北美市場成長機會
UCaaS（統一通訊即服務）市場規模、佔有率和趨勢分析報告：按部署、產業、地區和細分市場進行預測（2023-2030）