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市場調查報告書
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1401158

UCaaS（統一通訊即服務）市場 - 全球規模、佔有率、趨勢分析、機會、預測報告，2019-2029

Unified Communication-as-a-Service Market - Global Size, Share, Trend Analysis, Opportunity and Forecast Report, 2019-2029, Segmented By Deployment Model ; By Component ; By Organization Size ; By End User ; By Region
出版日期: | 出版商: Blueweave Consulting | 英文 400 Pages | 商品交期: 2-3個工作天內

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簡介目錄

全球UCaaS（統一通訊即服務）市場規模將以6.89%的複合年成長率穩定成長，2029年達到364.3億美元

由於從舊有系統到雲端基礎的通訊服務的持續遷移以及 BYOD（自帶設備）和行動趨勢的日益採用，全球 UCaaS（統一通訊即服務）市場正在不斷成長，並且越來越受到關注。

領先的策略諮詢和市場研究公司 BlueWeave Consulting 在最近的一項研究中估計，2022 年全球 UCaaS（統一通訊即服務）市場規模為 244.3 億美元。在2023-2029年的預測期內，BlueWeave預測全球UCaaS（統一通訊即服務）市場規模將以6.89%的複合年成長率成長，到2029年達到364.3億美元。智慧型手機的日益普及和支援遠距工作的數位平台的日益使用是全球 UCaaS（統一通訊即服務）市場的關鍵成長要素。此外，在分析期間，人工智慧和機器學習等新技術的利用預計將為全球UCaaS（統一通訊即服務）市場的擴張提供有吸引力的機會。

機會 透過 UCaaS 提高成本效率

隨著雲端基礎的統一通訊的出現，員工可以隨時隨地進行連接，企業正在以比本地 PBX 系統更低的成本實施統一通訊。 UCaaS 選項按月定價，並採用外部託管基礎架構中的軟體，從而最大限度地降低總擁有成本。這些功能可以提高員工之間的協作、生產力和工作滿意度，同時降低差旅成本。 UCaaS 系統不需要昂貴的通訊基礎設施，而是需要支援 VoIP 的電話終端和本地專用路由設備。由於總擁有成本的降低，全球UCaaS（統一通訊即服務）市場預計在分析期間將顯著成長。

UCaaS（統一通訊即服務）的全球市場 - 按組件

全球UCaaS（統一通訊即服務）市場根據組件細分為電話、統一訊息、定序、協作平台和應用程式。電話業務在市場上佔有最高佔有率。然而，UCaaS 採用的固有特徵，例如安全性和減少對多個提供者的依賴，可能會在預測期內推動對協作平台和應用程式的需求。由於中小企業 (SME) 的需求不斷成長，世界各地的供應商都將電話和會議作為其主要產品進行銷售。這些技術正在幫助中小企業改善企業溝通和效率。

地緣政治緊張局勢加劇對全球 UCaaS（統一通訊即服務）市場的影響

不斷升級的地緣政治緊張局勢阻礙了全球UCaaS（統一通訊即服務）市場的成長。例如，以巴衝突對兩國整個高科技產業產生了負面影響。 UCaaS 是一種依賴資料中心的雲端基礎的交付模型。以色列大約有 17 個資料中心，支援各種中小企業的業務。然而，戰爭爆發後，由於資金缺乏和網路攻擊頻率急劇增加，技術提供資源減少。科技新興企業是以色列和哈馬斯之間戰爭打擊最嚴重的企業之一，這直接影響了全球UCaaS（統一通訊即服務）市場的成長。

競爭形勢

全球 UCaaS（統一通訊即服務）市場的主要參與者包括 Genesys、Mitel Networks Corp.、NEC Corporation、Google LLC、RingCentral, Inc.、Cisco Systems Inc.、Microsoft Corporation、8x8, Inc.。、Zoom Video Communications, Inc.、Avaya Inc.、GoTo、Orange SA、DialPad、Verizon Communications Inc. 等。為了進一步增加市場佔有率，這些公司正在採取各種策略，例如併購、合作、合資、授權協議和新產品發布。

該報告的詳細分析提供了全球 UCaaS（統一通訊即服務）市場的成長潛力、未來趨勢和資訊。它還涵蓋了推動市場總規模預測的因素。該報告致力於提供全球統一通訊服務 (UCaaS) 市場的最新技術趨勢以及產業見解，以幫助決策者做出適當的策略決策。此外，我們也分析了市場的成長動力、挑戰和競爭力。

目錄

第1章 研究框架

第 2 章執行摘要

第3章 全球UCaaS（統一通訊即服務）市場洞察

  • 產業價值鏈分析
  • DROC分析
    • 生長促進因子
      • 增加從舊有系統到雲端基礎的通訊服務的遷移
      • 自帶設備 (BYOD) 和行動趨勢的爆炸性成長
    • 抑制因素
      • 雲端基礎的部署的安全性問題
    • 機會
      • 擴大政府在不同部門的配合措施和活動
      • 5G科技與高速網路簡介
    • 任務
      • 過渡到統一通訊的準備度較低
  • 科技進步/最新發展
  • 法律規範
  • 波特五力分析

第4章全球UCaaS（統一通訊即服務）市場概述

  • 2019-2029年市場規模及預測
    • 按金額
  • 市場佔有率及預測
    • 按部署模型
      • 管理服務
      • 託管/雲端服務
    • 按成分
      • 電話
      • 統一訊息傳遞
      • 會議
      • 協作平台和應用程式
    • 按組織規模
      • 主要企業
      • 中小企業 (SME)
    • 按最終用戶
      • 媒體和娛樂
      • BFSI
      • 資訊科技與電信
      • 衛生保健
      • 汽車和交通
      • 其他
    • 按地區
      • 北美洲
      • 歐洲
      • 亞太地區 (APAC)
      • 拉丁美洲 (LATAM)
      • 中東和非洲 (MEA)

第5章 北美UCaaS（統一通訊即服務）市場

  • 2019-2029年市場規模及預測
    • 按金額
  • 市場佔有率及預測
    • 按部署模型
    • 按成分
    • 按組織規模
    • 按最終用戶
    • 按國家/地區
      • 美國
      • 加拿大

第6章歐洲UCaaS（統一通訊即服務）市場

  • 2019-2029年市場規模及預測
    • 按金額
  • 市場佔有率及預測
    • 按部署模型
    • 按成分
    • 按組織規模
    • 按最終用戶
    • 按國家/地區
      • 德國
      • 英國
      • 義大利
      • 法國
      • 西班牙
      • 比利時
      • 俄羅斯
      • 荷蘭
      • 其他

第7章亞太UCaaS（統一通訊即服務）市場

  • 2019-2029年市場規模及預測
    • 按金額
  • 市場佔有率及預測
    • 按部署模型
    • 按成分
    • 按組織規模
    • 按最終用戶
    • 按國家/地區
      • 中國
      • 印度
      • 日本
      • 韓國
      • 澳洲和紐西蘭
      • 印尼
      • 馬來西亞
      • 新加坡
      • 越南
      • 其他

第8章拉丁美洲UCaaS（統一通訊即服務）市場

  • 2019-2029年市場規模及預測
    • 按金額
  • 市場佔有率及預測
    • 按部署模型
    • 按成分
    • 按組織規模
    • 按最終用戶
    • 按國家/地區
      • 巴西
      • 墨西哥
      • 阿根廷
      • 秘魯
      • 其他

第9章 中東和非洲UCaaS（統一通訊即服務）市場

  • 2019-2029年市場規模及預測
    • 按金額
  • 市場佔有率及預測
    • 按部署模型
    • 按成分
    • 按組織規模
    • 按最終用戶
    • 按國家/地區
      • 沙烏地阿拉伯
      • 阿拉伯聯合大公國
      • 卡達
      • 科威特
      • 南非
      • 奈及利亞
      • 阿爾及利亞
      • 其他

第10章競爭形勢

  • 主要企業及其產品列表
  • 2022 年全球 UCaaS（統一通訊即服務）市場佔有率分析
  • 透過管理參數進行競爭基準化分析
  • 主要策略發展（合併、收購、合作夥伴關係等）

第11章地緣政治緊張局勢加劇對全球UCaaS（統一通訊即服務）市場的影響

第12章 公司簡介（公司簡介、財務矩陣、競爭形勢、關鍵人力資源、主要競爭、聯絡地址、策略展望、SWOT分析）

  • Genesys
  • Mitel Networks Corp.
  • NEC Corporation
  • Google LLC
  • RingCentral, Inc.
  • Cisco Systems Inc.
  • Microsoft Corporation
  • 8x8, Inc.
  • Zoom Video Communications, Inc.
  • Avaya Inc.
  • GoTo
  • Orange SA
  • DialPad
  • Verizon Communications Inc.
  • 其他主要企業

第13章 主要戰略建議

第14章調查方法

簡介目錄
Product Code: BWC22408

Global Unified Communication-as-a-Service (UCaaS) Market Size Expands at Steady CAGR of 6.89% to Reach USD 36.43 Billion by 2029

Global Unified Communication-as-a-Service (UCaaS) Market is gaining traction because of the growing shift from legacy systems to cloud-based communication services and increasing adoption of bring your own device (BYOD) and mobility trends.

BlueWeave Consulting, a leading strategic consulting and market research firm, in its recent study, estimated the Global Unified Communication-as-a-Service (UCaaS) Market size at USD 24.43 billion in 2022. During the forecast period between 2023 and 2029, BlueWeave expects the Global Unified Communication-as-a-Service (UCaaS) Market size to grow at a CAGR of 6.89% reaching a value of USD 36.43 billion by 2029. The expanding number of smartphones and the increasing usage of digital platforms that enable remote working are major growth factors for the Global Unified Communication-as-a-Service (UCaaS) Market. Furthermore, the growing use of new technologies, such as artificial intelligence and machine learning is expected to provide attractive opportunities for the expansion of Global Unified Communication-as-a-Service (UCaaS) Market during the period in analysis.

Opportunity: Higher Cost-Efficiency with UCaaS

Due to the emergence of cloud-based unified communications, which allows employees to connect from any location and at any time, enterprises are implementing unified communications at a cheaper cost than on-premises PBX systems. UCaaS options charge a monthly fee and employ software from externally hosted infrastructure, minimizing the total cost of ownership. These features boost collaboration among workers, productivity, and work satisfaction while decreasing the cost of travel. UCaaS systems require VoIP-ready telephone handsets and specialized routing equipment on-premises, rather than expensive telecom infrastructure. As a result of the reduced total cost of ownership, the Global Unified Communication-as-a-Service (UCaaS) Market is expected to grow at a significant rate during the period in analysis.

Global Unified Communication-as-a-Service (UCaaS) Market - By Component

Based on component, the Global Unified Communication-as-a-Service (UCaaS) Market is segmented into telephony, unified messaging, conferencing, and collaborative platform and applications. The telephony segment accounts for the highest share of the market. However, due to intrinsic features, such as security and reduced dependency on numerous providers for UCaaS adoption, the collaborative platforms and apps sector will likely have higher demand over the projection period. Because of an increasing demand from small and medium-sized organizations (SMEs), suppliers worldwide are selling telephony and conferencing as the primary products. These technologies help SMEs improve corporate communication and efficiency.

Impact of Escalating Geopolitical Tensions on Global Unified Communication-as-a-Service (UCaaS) Market

The escalating geopolitical tensions disrupted the growth of the Global Unified Communication-as-a-Service (UCaaS) Market. For instance, the Israel-Palestine conflict negatively affected the entire tech industry in both countries. UCaaS is a cloud-based delivery model that relies on data centers to deliver. Israel has about 17 data centers that support the operations of various SMEs. However, post the outbreak of war, the technology-providing resources declined due to a lack of financial resources as well as a spike in the frequency of cyberattacks. The tech startups were among the worst-hit contenders due to the Israel war with Hamas, which directly impacted the growth of the Global Unified Communication-as-a-Service (UCaaS) Market.

Competitive Landscape

Major players operating in the Global Unified Communication-as-a-Service (UCaaS) Market include Genesys, Mitel Networks Corp., NEC Corporation, Google LLC, RingCentral, Inc., Cisco Systems Inc., Microsoft Corporation, 8x8, Inc., Zoom Video Communications, Inc., Avaya Inc., GoTo, Orange S.A., DialPad, and Verizon Communications Inc. To further enhance their market share, these companies employ various strategies, including mergers and acquisitions, partnerships, joint ventures, license agreements, and new product launches.

The in-depth analysis of the report provides information about growth potential, upcoming trends, and the Global Unified Communication-as-a-Service (UCaaS) Market. It also highlights the factors driving forecasts of total market size. The report promises to provide recent technology trends in the Global Unified Communication-as-a-Service (UCaaS) Market and industry insights to help decision-makers make sound strategic decisions. Furthermore, the report also analyzes the growth drivers, challenges, and competitive dynamics of the market.

Table of Contents

1. Research Framework

  • 1.1. Research Objective
  • 1.2. Product Overview
  • 1.3. Market Segmentation

2. Executive Summary

3. Global Unified Communication-as-a-Service (UCaaS) Market Insights

  • 3.1. Industry Value Chain Analysis
  • 3.2. DROC Analysis
    • 3.2.1. Growth Drivers
      • 3.2.1.1. Growth in Migration from Legacy Systems to Cloud-Based Communication Services
      • 3.2.1.2. Surge in Trend of Bring Your Own Device (BYOD) and Mobility
    • 3.2.2. Restraints
      • 3.2.2.1. Security Concern over Cloud-Based Deployment
    • 3.2.3. Opportunities
      • 3.2.3.1. Growing Government Initiatives and Activities Across Diverse Sectors
      • 3.2.3.2. Introduction of 5G Technology and High-Speed Internet
    • 3.2.4. Challenges
      • 3.2.4.1. Low Readiness to move to Unified Communication
  • 3.3. Technological Advancements/Recent Developments
  • 3.4. Regulatory Framework
  • 3.5. Porter's Five Forces Analysis
    • 3.5.1. Bargaining Power of Suppliers
    • 3.5.2. Bargaining Power of Buyers
    • 3.5.3. Threat of New Entrants
    • 3.5.4. Threat of Substitutes
    • 3.5.5. Intensity of Rivalry

4. Global Unified Communication-as-a-Service (UCaaS) Market Overview

  • 4.1. Market Size & Forecast, 2019-2029
    • 4.1.1. By Value (USD Billion)
  • 4.2. Market Share and Forecast
    • 4.2.1. By Deployment Model
      • 4.2.1.1. Managed Service
      • 4.2.1.2. Hosted/Cloud Service
    • 4.2.2. By Component
      • 4.2.2.1. Telephony
      • 4.2.2.2. Unified Messaging
      • 4.2.2.3. Conferencing
      • 4.2.2.4. Collaborative Platform and Application
    • 4.2.3. By Organization Size
      • 4.2.3.1. Large Enterprises
      • 4.2.3.2. Small and Medium-sized Enterprises (SMEs)
    • 4.2.4. By End User
      • 4.2.4.1. Media & Entertainment
      • 4.2.4.2. BFSI
      • 4.2.4.3. IT & Telecom
      • 4.2.4.4. Healthcare
      • 4.2.4.5. Automotive & Transportation
      • 4.2.4.6. Others
    • 4.2.5. By Region
      • 4.2.5.1. North America
      • 4.2.5.2. Europe
      • 4.2.5.3. Asia Pacific (APAC)
      • 4.2.5.4. Latin America (LATAM)
      • 4.2.5.5. Middle East and Africa (MEA)

5. North America Unified Communication-as-a-Service (UCaaS) Market

  • 5.1. Market Size & Forecast, 2019-2029
    • 5.1.1. By Value (USD Billion)
  • 5.2. Market Share & Forecast
    • 5.2.1. By Deployment Model
    • 5.2.2. By Component
    • 5.2.3. By Organization Size
    • 5.2.4. By End User
    • 5.2.5. By Country
      • 5.2.5.1. United States
      • 5.2.5.1.1. By Deployment Model
      • 5.2.5.1.2. By Component
      • 5.2.5.1.3. By Organization Size
      • 5.2.5.1.4. By End User
      • 5.2.5.2. Canada
      • 5.2.5.2.1. By Deployment Model
      • 5.2.5.2.2. By Component
      • 5.2.5.2.3. By Organization Size
      • 5.2.5.2.4. By End User

6. Europe Unified Communication-as-a-Service (UCaaS) Market

  • 6.1. Market Size & Forecast, 2019-2029
    • 6.1.1. By Value (USD Billion)
  • 6.2. Market Share & Forecast
    • 6.2.1. By Deployment Model
    • 6.2.2. By Component
    • 6.2.3. By Organization Size
    • 6.2.4. By End User
    • 6.2.5. By Country
      • 6.2.5.1. Germany
      • 6.2.5.1.1. By Deployment Model
      • 6.2.5.1.2. By Component
      • 6.2.5.1.3. By Organization Size
      • 6.2.5.1.4. By End User
      • 6.2.5.2. United Kingdom
      • 6.2.5.2.1. By Deployment Model
      • 6.2.5.2.2. By Component
      • 6.2.5.2.3. By Organization Size
      • 6.2.5.2.4. By End User
      • 6.2.5.3. Italy
      • 6.2.5.3.1. By Deployment Model
      • 6.2.5.3.2. By Component
      • 6.2.5.3.3. By Organization Size
      • 6.2.5.3.4. By End User
      • 6.2.5.4. France
      • 6.2.5.4.1. By Deployment Model
      • 6.2.5.4.2. By Component
      • 6.2.5.4.3. By Organization Size
      • 6.2.5.4.4. By End User
      • 6.2.5.5. Spain
      • 6.2.5.5.1. By Deployment Model
      • 6.2.5.5.2. By Component
      • 6.2.5.5.3. By Organization Size
      • 6.2.5.5.4. By End User
      • 6.2.5.6. Belgium
      • 6.2.5.6.1. By Deployment Model
      • 6.2.5.6.2. By Component
      • 6.2.5.6.3. By Organization Size
      • 6.2.5.6.4. By End User
      • 6.2.5.7. Russia
      • 6.2.5.7.1. By Deployment Model
      • 6.2.5.7.2. By Component
      • 6.2.5.7.3. By Organization Size
      • 6.2.5.7.4. By End User
      • 6.2.5.8. The Netherlands
      • 6.2.5.8.1. By Deployment Model
      • 6.2.5.8.2. By Component
      • 6.2.5.8.3. By Organization Size
      • 6.2.5.8.4. By End User
      • 6.2.5.9. Rest of Europe
      • 6.2.5.9.1. By Deployment Model
      • 6.2.5.9.2. By Component
      • 6.2.5.9.3. By Organization Size
      • 6.2.5.9.4. By End User

7. Asia-Pacific Unified Communication-as-a-Service (UCaaS) Market

  • 7.1. Market Size & Forecast, 2019-2029
    • 7.1.1. By Value (USD Billion)
  • 7.2. Market Share & Forecast
    • 7.2.1. By Deployment Model
    • 7.2.2. By Component
    • 7.2.3. By Organization Size
    • 7.2.4. By End User
    • 7.2.5. By Country
      • 7.2.5.1. China
      • 7.2.5.1.1. By Deployment Model
      • 7.2.5.1.2. By Component
      • 7.2.5.1.3. By Organization Size
      • 7.2.5.1.4. By End User
      • 7.2.5.2. India
      • 7.2.5.2.1. By Deployment Model
      • 7.2.5.2.2. By Component
      • 7.2.5.2.3. By Organization Size
      • 7.2.5.2.4. By End User
      • 7.2.5.3. Japan
      • 7.2.5.3.1. By Deployment Model
      • 7.2.5.3.2. By Component
      • 7.2.5.3.3. By Organization Size
      • 7.2.5.3.4. By End User
      • 7.2.5.4. South Korea
      • 7.2.5.4.1. By Deployment Model
      • 7.2.5.4.2. By Component
      • 7.2.5.4.3. By Organization Size
      • 7.2.5.4.4. By End User
      • 7.2.5.5. Australia & New Zealand
      • 7.2.5.5.1. By Deployment Model
      • 7.2.5.5.2. By Component
      • 7.2.5.5.3. By Organization Size
      • 7.2.5.5.4. By End User
      • 7.2.5.6. Indonesia
      • 7.2.5.6.1. By Deployment Model
      • 7.2.5.6.2. By Component
      • 7.2.5.6.3. By Organization Size
      • 7.2.5.6.4. By End User
      • 7.2.5.7. Malaysia
      • 7.2.5.7.1. By Deployment Model
      • 7.2.5.7.2. By Component
      • 7.2.5.7.3. By Organization Size
      • 7.2.5.7.4. By End User
      • 7.2.5.8. Singapore
      • 7.2.5.8.1. By Deployment Model
      • 7.2.5.8.2. By Component
      • 7.2.5.8.3. By Organization Size
      • 7.2.5.8.4. By End User
      • 7.2.5.9. Vietnam
      • 7.2.5.9.1. By Deployment Model
      • 7.2.5.9.2. By Component
      • 7.2.5.9.3. By Organization Size
      • 7.2.5.9.4. By End User
      • 7.2.5.10. Rest of APAC
      • 7.2.5.10.1. By Deployment Model
      • 7.2.5.10.2. By Component
      • 7.2.5.10.3. By Organization Size
      • 7.2.5.10.4. By End User

8. Latin America Unified Communication-as-a-Service (UCaaS) Market

  • 8.1. Market Size & Forecast, 2019-2029
    • 8.1.1. By Value (USD Billion)
  • 8.2. Market Share & Forecast
    • 8.2.1. By Deployment Model
    • 8.2.2. By Component
    • 8.2.3. By Organization Size
    • 8.2.4. By End User
    • 8.2.5. By Country
      • 8.2.5.1. Brazil
      • 8.2.5.1.1. By Deployment Model
      • 8.2.5.1.2. By Component
      • 8.2.5.1.3. By Organization Size
      • 8.2.5.1.4. By End User
      • 8.2.5.2. Mexico
      • 8.2.5.2.1. By Deployment Model
      • 8.2.5.2.2. By Component
      • 8.2.5.2.3. By Organization Size
      • 8.2.5.2.4. By End User
      • 8.2.5.3. Argentina
      • 8.2.5.3.1. By Deployment Model
      • 8.2.5.3.2. By Component
      • 8.2.5.3.3. By Organization Size
      • 8.2.5.3.4. By End User
      • 8.2.5.4. Peru
      • 8.2.5.4.1. By Deployment Model
      • 8.2.5.4.2. By Component
      • 8.2.5.4.3. By Organization Size
      • 8.2.5.4.4. By End User
      • 8.2.5.5. Rest of LATAM
      • 8.2.5.5.1. By Deployment Model
      • 8.2.5.5.2. By Component
      • 8.2.5.5.3. By Organization Size
      • 8.2.5.5.4. By End User

9. Middle East & Africa Unified Communication-as-a-Service (UCaaS) Market

  • 9.1. Market Size & Forecast, 2019-2029
    • 9.1.1. By Value (USD Billion)
  • 9.2. Market Share & Forecast
    • 9.2.1. By Deployment Model
    • 9.2.2. By Component
    • 9.2.3. By Organization Size
    • 9.2.4. By End User
    • 9.2.5. By Country
      • 9.2.5.1. Saudi Arabia
      • 9.2.5.1.1. By Deployment Model
      • 9.2.5.1.2. By Component
      • 9.2.5.1.3. By Organization Size
      • 9.2.5.1.4. By End User
      • 9.2.5.2. UAE
      • 9.2.5.2.1. By Deployment Model
      • 9.2.5.2.2. By Component
      • 9.2.5.2.3. By Organization Size
      • 9.2.5.2.4. By End User
      • 9.2.5.3. Qatar
      • 9.2.5.3.1. By Deployment Model
      • 9.2.5.3.2. By Component
      • 9.2.5.3.3. By Organization Size
      • 9.2.5.3.4. By End User
      • 9.2.5.4. Kuwait
      • 9.2.5.4.1. By Deployment Model
      • 9.2.5.4.2. By Component
      • 9.2.5.4.3. By Organization Size
      • 9.2.5.4.4. By End User
      • 9.2.5.5. South Africa
      • 9.2.5.5.1. By Deployment Model
      • 9.2.5.5.2. By Component
      • 9.2.5.5.3. By Organization Size
      • 9.2.5.5.4. By End User
      • 9.2.5.6. Nigeria
      • 9.2.5.6.1. By Deployment Model
      • 9.2.5.6.2. By Component
      • 9.2.5.6.3. By Organization Size
      • 9.2.5.6.4. By End User
      • 9.2.5.7. Algeria
      • 9.2.5.7.1. By Deployment Model
      • 9.2.5.7.2. By Component
      • 9.2.5.7.3. By Organization Size
      • 9.2.5.7.4. By End User
      • 9.2.5.8. Rest of MEA
      • 9.2.5.8.1. By Deployment Model
      • 9.2.5.8.2. By Component
      • 9.2.5.8.3. By Organization Size
      • 9.2.5.8.4. By End User

10. Competitive Landscape

  • 10.1. List of Key Players and Their Offerings
  • 10.2. Global Unified Communication-as-a-Service (UCaaS) Market Share Analysis, 2022
  • 10.3. Competitive Benchmarking, By Operating Parameters
  • 10.4. Key Strategic Developments (Mergers, Acquisitions, Partnerships, etc.)

11. Impact of Escalating Geopolitical Tensions on Global Unified Communication-as-a-Service (UCaaS) Market

12. Company Profile (Company Overview, Financial Matrix, Competitive Landscape, Key Personnel, Key Competitors, Contact Address, Strategic Outlook, SWOT Analysis)

  • 12.1. Genesys
  • 12.2. Mitel Networks Corp.
  • 12.3. NEC Corporation
  • 12.4. Google LLC
  • 12.5. RingCentral, Inc.
  • 12.6. Cisco Systems Inc.
  • 12.7. Microsoft Corporation
  • 12.8. 8x8, Inc.
  • 12.9. Zoom Video Communications, Inc.
  • 12.10. Avaya Inc.
  • 12.11. GoTo
  • 12.12. Orange S.A.
  • 12.13. DialPad
  • 12.14. Verizon Communications Inc.
  • 12.15. Other Prominent Players

13. Key Strategic Recommendations

14. Research Methodology

  • 14.1. Qualitative Research
    • 14.1.1. Primary & Secondary Research
  • 14.2. Quantitative Research
  • 14.3. Market Breakdown & Data Triangulation
    • 14.3.1. Secondary Research
    • 14.3.2. Primary Research
  • 14.4. Breakdown of Primary Research Respondents, By Region
  • 14.5. Assumptions & Limitations