Product Code: PM2777
The global smart hospitality market size is expected to reach USD 110.08 billion by 2030, according to a new study by Polaris Market Research. The report " Smart Hospitality Market Share, Size, Trends, Industry Analysis Report, By Offering; By Deployment Mode (Cloud and On-premises); By End-Use (Hotels, Cruise, Luxury Yachts and Others); By Region; Segment Forecast, 2022 - 2030" gives a detailed insight into current market dynamics and provides analysis on future market growth.
By offering a more personalized travel experience, hoteliers can forge a lasting, and increase the chance that they will write a positive review. Creating a distinctive visitor experience increases revenue while enhancing brand reputation and customer loyalty. Through new smart hospitality solutions, hotels have access to data-driven insights and customer behavior to enhance the customer experience through better service to every guest.
Over the projection period, the growing adoption of various advanced technologies in the hospitality industry, using 5G, IoT, and A.I., is anticipated to create revenue-generating opportunities. For example, in April 2020, Huawei and intercontinental joined forces to construct first 5G-enabled smart hotel, giving guests an extraordinary experience by providing robust 5G network with connected terminals.
As a result, it is anticipated that adopting such cutting-edge technology would drive growth in the global market. These slashing smart hospitality solutions help hotels improve the quality of their services while improving the guest experience. As a result, there will likely be a greater need for smart hospitality solutions, which will fuel the expansion of the market.
Smart Hospitality Market Report Highlights
The guest-experience sub-segment by solution is anticipated to grow at a high CAGR. It is the guest experience that determines the quality of service provided by a hospitality business. A dissatisfactory experience signals that the hotel needs to make improvements.
The cloud-based segment is anticipated to grow rapidly. Hotels and restaurants are implementing cloud-based technologies that may change with the market and business dynamics. The demand for a better guest experience, enhanced cost efficiency, and universal access to hoteliers from any remote area will boost the market.
In Asia-Pacific, the global market is expected to dominate due to its ability to handle outsourced solutions, and the market for smart hospitality is expected to experience significant growth. Furthermore, it is projected that the extensive construction of contact centers will further fuel the expansion of the smart hospitality sector in the area over the next few years.
major players operating in the global market are Cisco Systems, Honeywell International, IBM Corp., Johnson Controls, NEC Corporation, Oracle Corporation, Schneider Electric, Siemens, Winhotel Solution, Huawei Technologies, Oracle, Johnson Controls, Samsung, Springer-Miller Systems, Control4, Wisuite, Qualsoft Systems, Hospitality Network, Guestline, Cloudbeds, Frontdesk Anywhere, Chris Lewis Group, Xie Zhu, BuildingIQ, Stayntouch, and others.
Polaris Market Research has segmented the smart hospitality market report based on offering, deployment, end use, and region:
Smart Hospitality, Offering Outlook (Revenue - USD Billion, 2018 - 2030)
Solution
Property Management System
Guest Experience Management System
Integrated Security Management
Facility Management Software
Network Management Software
Point Of Sale Software
Services
Smart Hospitality, Deployment Mode Outlook (Revenue - USD Billion, 2018 - 2030)
Cloud
On-premises
Smart Hospitality, End-Use Outlook (Revenue - USD Billion, 2018 - 2030)
Hotel
Cruise
Luxury Yachts
Others
Smart Hospitality, Regional Outlook (Revenue - USD Billion, 2018 - 2030)
North America
U.S
Canada
Europe
Germany
UK
France
Italy
Spain
Russia
Netherlands
Asia Pacific
China
India
Japan
South Korea
Indonesia
Malaysia
Latin America
Argentina
Brazil
Mexico
Middle East & Africa
UAE
Saudi Arabia
Israel
South Africa
Table of Contents
1. Introduction
- 1.1. Report Description
- 1.1.1. Objectives of the Study
- 1.1.2. Market Scope
- 1.1.3. Assumptions
- 1.2. Stakeholders
2. Executive Summary
3. Research Methodology
- 3.1. Overview
- 3.2. Data Sources
- 3.2.1. Primary Sources
- 3.2.2. Secondary Sources
4. Global Smart Hospitality Market Insights
- 4.1. Smart Hospitality - Industry Snapshot
- 4.2. Smart Hospitality Market Dynamics
- 4.2.1. Drivers and Opportunities
- 4.2.1.1. Growth in tourism and increased investments in hotel projects
- 4.2.1.2. Emerging hotel workplaces concept
- 4.2.2. Restraints and Challenges
- 4.3. Porter's Five Forces Analysis
- 4.3.1. Bargaining Power of Suppliers (Moderate)
- 4.3.2. Threats of New Entrants: (Low)
- 4.3.3. Bargaining Power of Buyers (Moderate)
- 4.3.4. Threat of Substitute (Moderate)
- 4.3.5. Rivalry among existing firms (High)
- 4.4. PESTEL Analysis
- 4.5. Smart Hospitality Market Industry Trends
- 4.6. Value Chain Analysis
- 4.7. COVID-19 Impact Analysis
5. Global Smart Hospitality Market, by Offering
- 5.1. Key Findings
- 5.2. Introduction
- 5.2.1. Global Smart Hospitality Market, by Offering, 2018 - 2030 (USD Billion)
- 5.3. Solution
- 5.3.1. Global Smart Hospitality Market, by Solution, by Region, 2018 - 2030 (USD Billion)
- 5.3.2. Property Management System
- 5.3.2.1. Global Smart Hospitality Market, by Property Management System, by Region, 2018 - 2030 (USD Billion)
- 5.3.3. Guest Experience Management System
- 5.3.3.1. Global Smart Hospitality Market, by Guest Experience Management System, by Region, 2018 - 2030 (USD Billion)
- 5.3.4. Integrated Security Management
- 5.3.4.1. Global Smart Hospitality Market, by Integrated Security Management, by Region, 2018 - 2030 (USD Billion)
- 5.3.5. Facility Management Software
- 5.3.5.1. Global Smart Hospitality Market, by Facility Management Software, by Region, 2018 - 2030 (USD Billion)
- 5.3.6. Network Management Software
- 5.3.6.1. Global Smart Hospitality Market, by Network Management Software, by Region, 2018 - 2030 (USD Billion)
- 5.3.7. Point Of Sale Software
- 5.3.7.1. Global Smart Hospitality Market, by Point Of Sale Software, by Region, 2018 - 2030 (USD Billion)
- 5.4. Services
- 5.4.1. Global Smart Hospitality Market, by Services, by Region, 2018 - 2030 (USD Billion)
6. Global Smart Hospitality Market, by Deployment mode
- 6.1. Key Findings
- 6.2. Introduction
- 6.2.1. Global Smart Hospitality Market, by Deployment mode, 2018 - 2030 (USD Billion)
- 6.3. Cloud
- 6.3.1. Global Smart Hospitality Market, by Cloud, by Region, 2018 - 2030 (USD Billion)
- 6.4. On-premises
- 6.4.1. Global Smart Hospitality Market, by On-premises, by Region, 2018 - 2030 (USD Billion)
7. Global Smart Hospitality Market, by End-Use
- 7.1. Key Findings
- 7.2. Introduction
- 7.2.1. Global Smart Hospitality Market, by End-Use, 2018 - 2030 (USD Billion)
- 7.3. Hotel
- 7.3.1. Global Smart Hospitality Market, by Hotel, by Region, 2018 - 2030 (USD Billion)
- 7.4. Cruise
- 7.4.1. Global Smart Hospitality Market, by Cruise, by Region, 2018 - 2030 (USD Billion)
- 7.5. Luxury Yachts
- 7.5.1. Global Smart Hospitality Market, by Luxury Yachts, by Region, 2018 - 2030 (USD Billion)
- 7.6. Others
- 7.6.1. Global Other Smart Hospitality Market, by Region, 2018 - 2030 (USD Billion)
8. Global Smart Hospitality Market, by Geography
- 8.1. Key findings
- 8.2. Introduction
- 8.2.1. Smart Hospitality Market Assessment, By Geography, 2018 - 2030 (USD Billion)
- 8.3. Smart Hospitality Market - North America
- 8.3.1. North America: Smart Hospitality Market, by Offering, 2018 - 2030 (USD Billion)
- 8.3.2. North America: Smart Hospitality Market, by End-Use, 2018 - 2030 (USD Billion)
- 8.3.3. North America: Smart Hospitality Market, by Deployment mode, 2018 - 2030 (USD Billion)
- 8.3.4. Smart Hospitality Market - U.S.
- 8.3.4.1. U.S.: Smart Hospitality Market, by Offering, 2018 - 2030 (USD Billion)
- 8.3.4.2. U.S.: Smart Hospitality Market, by End-Use, 2018 - 2030 (USD Billion)
- 8.3.4.3. U.S.: Smart Hospitality Market, by Deployment mode, 2018 - 2030 (USD Billion)
- 8.3.5. Smart Hospitality Market - Canada
- 8.3.5.1. Canada: Smart Hospitality Market, by Offering, 2018 - 2030 (USD Billion)
- 8.3.5.2. Canada.: Smart Hospitality Market, by End-Use, 2018 - 2030 (USD Billion)
- 8.3.5.3. Canada: Smart Hospitality Market, by Deployment mode, 2018 - 2030 (USD Billion)
- 8.4. Smart Hospitality Market - Europe
- 8.4.1. Europe: Smart Hospitality Market, by Offering, 2018 - 2030 (USD Billion)
- 8.4.2. Europe.: Smart Hospitality Market, by End-Use, 2018 - 2030 (USD Billion)
- 8.4.3. Europe: Smart Hospitality Market, by Deployment mode, 2018 - 2030 (USD Billion)
- 8.4.4. Smart Hospitality Market - UK
- 8.4.4.1. UK: Smart Hospitality Market, by Offering, 2018 - 2030 (USD Billion)
- 8.4.4.2. UK.: Smart Hospitality Market, by End-Use, 2018 - 2030 (USD Billion)
- 8.4.4.3. UK: Smart Hospitality Market, by Deployment mode, 2018 - 2030 (USD Billion)
- 8.4.5. Smart Hospitality Market - France
- 8.4.5.1. France: Smart Hospitality Market, by Offering, 2018 - 2030 (USD Billion)
- 8.4.5.2. France.: Smart Hospitality Market, by End-Use, 2018 - 2030 (USD Billion)
- 8.4.5.3. France: Smart Hospitality Market, by Deployment mode, 2018 - 2030 (USD Billion)
- 8.4.6. Smart Hospitality Market - Germany
- 8.4.6.1. Germany: Smart Hospitality Market, by Offering, 2018 - 2030 (USD Billion)
- 8.4.6.2. Germany.: Smart Hospitality Market, by End-Use, 2018 - 2030 (USD Billion)
- 8.4.6.3. Germany: Smart Hospitality Market, by Deployment mode, 2018 - 2030 (USD Billion)
- 8.4.7. Smart Hospitality Market - Italy
- 8.4.7.1. Italy: Smart Hospitality Market, by Offering, 2018 - 2030 (USD Billion)
- 8.4.7.2. Italy.: Smart Hospitality Market, by End-Use, 2018 - 2030 (USD Billion)
- 8.4.7.3. Italy: Smart Hospitality Market, by Deployment mode, 2018 - 2030 (USD Billion)
- 8.4.8. Smart Hospitality Market - Spain
- 8.4.8.1. Spain: Smart Hospitality Market, by Offering, 2018 - 2030 (USD Billion)
- 8.4.8.2. Spain.: Smart Hospitality Market, by End-Use, 2018 - 2030 (USD Billion)
- 8.4.8.3. Spain: Smart Hospitality Market, by Deployment mode, 2018 - 2030 (USD Billion)
- 8.4.9. Smart Hospitality Market - Netherlands
- 8.4.9.1. Netherlands: Smart Hospitality Market, by Offering, 2018 - 2030 (USD Billion)
- 8.4.9.2. Netherlands.: Smart Hospitality Market, by End-Use, 2018 - 2030 (USD Billion)
- 8.4.9.3. Netherlands: Smart Hospitality Market, by Deployment mode, 2018 - 2030 (USD Billion)
- 8.4.10. Smart Hospitality Market - Russia
- 8.4.10.1. Russia: Smart Hospitality Market, by Offering, 2018 - 2030 (USD Billion)
- 8.4.10.2. Russia.: Smart Hospitality Market, by End-Use, 2018 - 2030 (USD Billion)
- 8.4.10.3. Russia: Smart Hospitality Market, by Deployment mode, 2018 - 2030 (USD Billion)
- 8.5. Smart Hospitality Market - Asia Pacific
- 8.5.1. Asia Pacific: Smart Hospitality Market, by Offering, 2018 - 2030 (USD Billion)
- 8.5.2. Asia Pacific.: Smart Hospitality Market, by End-Use, 2018 - 2030 (USD Billion)
- 8.5.3. Asia Pacific: Smart Hospitality Market, by Deployment mode, 2018 - 2030 (USD Billion)
- 8.5.4. Smart Hospitality Market - China
- 8.5.4.1. China: Smart Hospitality Market, by Offering, 2018 - 2030 (USD Billion)
- 8.5.4.2. China.: Smart Hospitality Market, by End-Use, 2018 - 2030 (USD Billion)
- 8.5.4.3. China: Smart Hospitality Market, by Deployment mode, 2018 - 2030 (USD Billion)
- 8.5.5. Smart Hospitality Market - India
- 8.5.5.1. India: Smart Hospitality Market, by Offering, 2018 - 2030 (USD Billion)
- 8.5.5.2. India.: Smart Hospitality Market, by End-Use, 2018 - 2030 (USD Billion)
- 8.5.5.3. India: Smart Hospitality Market, by Deployment mode, 2018 - 2030 (USD Billion)
- 8.5.6. Smart Hospitality Market - Malaysia
- 8.5.6.1. Malaysia: Smart Hospitality Market, by Offering, 2018 - 2030 (USD Billion)
- 8.5.6.2. Malaysia.: Smart Hospitality Market, by End-Use, 2018 - 2030 (USD Billion)
- 8.5.6.3. Malaysia: Smart Hospitality Market, by Deployment mode, 2018 - 2030 (USD Billion)
- 8.5.7. Smart Hospitality Market - Japan
- 8.5.7.1. Japan: Smart Hospitality Market, by Offering, 2018 - 2030 (USD Billion)
- 8.5.7.2. Japan.: Smart Hospitality Market, by End-Use, 2018 - 2030 (USD Billion)
- 8.5.7.3. Japan: Smart Hospitality Market, by Deployment mode, 2018 - 2030 (USD Billion)
- 8.5.8. Smart Hospitality Market - Indonesia
- 8.5.8.1. Indonesia: Smart Hospitality Market, by Offering, 2018 - 2030 (USD Billion)
- 8.5.8.2. Indonesia.: Smart Hospitality Market, by End-Use, 2018 - 2030 (USD Billion)
- 8.5.8.3. Indonesia: Smart Hospitality Market, by Deployment mode, 2018 - 2030 (USD Billion)
- 8.5.9. Smart Hospitality Market - South Korea
- 8.5.9.1. South Korea: Smart Hospitality Market, by Offering, 2018 - 2030 (USD Billion)
- 8.5.9.2. South Korea.: Smart Hospitality Market, by End-Use, 2018 - 2030 (USD Billion)
- 8.5.9.3. South Korea: Smart Hospitality Market, by Deployment mode, 2018 - 2030 (USD Billion)
- 8.6. Smart Hospitality Market - Middle East & Africa
- 8.6.1. Middle East & Africa: Smart Hospitality Market, by Offering, 2018 - 2030 (USD Billion)
- 8.6.2. Middle East & Africa.: Smart Hospitality Market, by End-Use, 2018 - 2030 (USD Billion)
- 8.6.3. Middle East & Africa: Smart Hospitality Market, by Deployment mode, 2018 - 2030 (USD Billion)
- 8.6.4. Smart Hospitality Market - Saudi Arabia
- 8.6.4.1. Saudi Arabia: Smart Hospitality Market, by Offering, 2018 - 2030 (USD Billion)
- 8.6.4.2. Saudi Arabia.: Smart Hospitality Market, by End-Use, 2018 - 2030 (USD Billion)
- 8.6.4.3. Saudi Arabia: Smart Hospitality Market, by Deployment mode, 2018 - 2030 (USD Billion)
- 8.6.5. Smart Hospitality Market - UAE
- 8.6.5.1. UAE: Smart Hospitality Market, by Offering, 2018 - 2030 (USD Billion)
- 8.6.5.2. UAE.: Smart Hospitality Market, by End-Use, 2018 - 2030 (USD Billion)
- 8.6.5.3. UAE: Smart Hospitality Market, by Deployment mode, 2018 - 2030 (USD Billion)
- 8.6.6. Smart Hospitality Market - Israel
- 8.6.6.1. Israel: Smart Hospitality Market, by Offering, 2018 - 2030 (USD Billion)
- 8.6.6.2. Israel.: Smart Hospitality Market, by End-Use, 2018 - 2030 (USD Billion)
- 8.6.6.3. Israel: Smart Hospitality Market, by Deployment mode, 2018 - 2030 (USD Billion)
- 8.6.7. Smart Hospitality Market - South Africa
- 8.6.7.1. South Africa: Smart Hospitality Market, by Offering, 2018 - 2030 (USD Billion)
- 8.6.7.2. South Africa.: Smart Hospitality Market, by End-Use, 2018 - 2030 (USD Billion)
- 8.6.7.3. South Africa: Smart Hospitality Market, by Deployment mode, 2018 - 2030 (USD Billion)
- 8.7. Smart Hospitality Market - Latin America
- 8.7.1. Latin America: Smart Hospitality Market, by Offering, 2018 - 2030 (USD Billion)
- 8.7.2. Latin America.: Smart Hospitality Market, by End-Use, 2018 - 2030 (USD Billion)
- 8.7.3. Latin America: Smart Hospitality Market, by Deployment mode, 2018 - 2030 (USD Billion)
- 8.7.4. Smart Hospitality Market - Mexico
- 8.7.4.1. Mexico: Smart Hospitality Market, by Offering, 2018 - 2030 (USD Billion)
- 8.7.4.2. Mexico.: Smart Hospitality Market, by End-Use, 2018 - 2030 (USD Billion)
- 8.7.4.3. Mexico: Smart Hospitality Market, by Deployment mode, 2018 - 2030 (USD Billion)
- 8.7.5. Smart Hospitality Market - Brazil
- 8.7.5.1. Brazil: Smart Hospitality Market, by Offering, 2018 - 2030 (USD Billion)
- 8.7.5.2. Brazil.: Smart Hospitality Market, by End-Use, 2018 - 2030 (USD Billion)
- 8.7.5.3. Brazil: Smart Hospitality Market, by Deployment mode, 2018 - 2030 (USD Billion)
- 8.7.6. Smart Hospitality Market - Argentina
- 8.7.6.1. Argentina: Smart Hospitality Market, by Offering, 2018 - 2030 (USD Billion)
- 8.7.6.2. Argentina.: Smart Hospitality Market, by End-Use, 2018 - 2030 (USD Billion)
- 8.7.6.3. Argentina: Smart Hospitality Market, by Deployment mode, 2018 - 2030 (USD Billion)
9. Competitive Landscape
- 9.1. Expansion and Acquisition Analysis
- 9.1.1. Expansion
- 9.1.2. Acquisitions
- 9.2. Partnerships/Collaborations/Agreements/Exhibitions
10. Company Profiles
- 10.1. Cisco Systems
- 10.1.1. Company Overview
- 10.1.2. Financial Performance
- 10.1.3. Product Benchmarking
- 10.1.4. Recent Development
- 10.2. Honeywell International
- 10.2.1. Company Overview
- 10.2.2. Financial Performance
- 10.2.3. Product Benchmarking
- 10.2.4. Recent Development
- 10.3. IBM Corp
- 10.3.1. Company Overview
- 10.3.2. Financial Performance
- 10.3.3. Product Benchmarking
- 10.3.4. Recent Development
- 10.4. Johnson Controls
- 10.4.1. Company Overview
- 10.4.2. Financial Performance
- 10.4.3. Product Benchmarking
- 10.4.4. Recent Development
- 10.5. NEC Corporation
- 10.5.1. Company Overview
- 10.5.2. Financial Performance
- 10.5.3. Product Benchmarking
- 10.5.4. Recent Development
- 10.6. Oracle Corporation
- 10.6.1. Company Overview
- 10.6.2. Financial Performance
- 10.6.3. Product Benchmarking
- 10.6.4. Recent Development
- 10.7. Schneider Electric
- 10.7.1. Company Overview
- 10.7.2. Financial Performance
- 10.7.3. Product Benchmarking
- 10.7.4. Recent Development
- 10.8. Siemens
- 10.8.1. Company Overview
- 10.8.2. Financial Performance
- 10.8.3. Product Benchmarking
- 10.8.4. Recent Development
- 10.9. Winhotel Solution
- 10.9.1. Company Overview
- 10.9.2. Financial Performance
- 10.9.3. Product Benchmarking
- 10.9.4. Recent Development
- 10.10. Huawei Technologies
- 10.10.1. Company Overview
- 10.10.2. Financial Performance
- 10.10.3. Product Benchmarking
- 10.10.4. Recent Development
- 10.11. Oracle
- 10.11.1. Company Overview
- 10.11.2. Financial Performance
- 10.11.3. Product Benchmarking
- 10.11.4. Recent Development
- 10.12. Johnson Controls
- 10.12.1. Company Overview
- 10.12.2. Financial Performance
- 10.12.3. Product Benchmarking
- 10.12.4. Recent Development
- 10.13. Samsung
- 10.13.1. Company Overview
- 10.13.2. Financial Performance
- 10.13.3. Product Benchmarking
- 10.13.4. Recent Development
- 10.14. Leviton
- 10.14.1. Company Overview
- 10.14.2. Financial Performance
- 10.14.3. Product Benchmarking
- 10.14.4. Recent Development
- 10.15. Sabre
- 10.15.1. Company Overview
- 10.15.2. Financial Performance
- 10.15.3. Product Benchmarking
- 10.15.4. Recent Development
- 10.16. Springer-Miller Systems
- 10.16.1. Company Overview
- 10.16.2. Financial Performance
- 10.16.3. Product Benchmarking
- 10.16.4. Recent Development
- 10.17. Control4
- 10.17.1. Company Overview
- 10.17.2. Financial Performance
- 10.17.3. Product Benchmarking
- 10.17.4. Recent Development
- 10.18. Qualsoft Systems
- 10.18.1. Company Overview
- 10.18.2. Financial Performance
- 10.18.3. Product Benchmarking
- 10.18.4. Recent Development
- 10.19. Hospitality Network
- 10.19.1. Company Overview
- 10.19.2. Financial Performance
- 10.19.3. Product Benchmarking
- 10.19.4. Recent Development
- 10.20. Guestline
- 10.20.1. Company Overview
- 10.20.2. Financial Performance
- 10.20.3. Product Benchmarking
- 10.20.4. Recent Development
- 10.21. Cloudbeds
- 10.21.1. Company Overview
- 10.21.2. Financial Performance
- 10.21.3. Product Benchmarking
- 10.21.4. Recent Development
- 10.22. Frontdesk Anywhere
- 10.22.1. Company Overview
- 10.22.2. Financial Performance
- 10.22.3. Product Benchmarking
- 10.22.4. Recent Development
- 10.23. Chris Lewis
- 10.23.1. Company Overview
- 10.23.2. Financial Performance
- 10.23.3. Product Benchmarking
- 10.23.4. Recent Development
- 10.24. Xie Zhu
- 10.24.1. Company Overview
- 10.24.2. Financial Performance
- 10.24.3. Product Benchmarking
- 10.24.4. Recent Development
- 10.25. BuildingIQ
- 10.25.1. Company Overview
- 10.25.2. Financial Performance
- 10.25.3. Product Benchmarking
- 10.25.4. Recent Development
- 10.26. Stayntouch
- 10.26.1. Company Overview
- 10.26.2. Financial Performance
- 10.26.3. Product Benchmarking
- 10.26.4. Recent Development