市場調查報告書
商品編碼
1433381
全球電子商務平台市場2023-2030Global E-Commerce Platform Market 2023-2030 |
全球電子商務平台市場預計在預測期內(2023-2030年)CAGR為14.2%。市場的主要驅動力之一是全通路零售的日益普及。全通路零售透過彌合線上和線下通路之間的差距,打造無縫的客戶旅程,徹底改變購物體驗。這項策略使客戶能夠在通路之間無縫切換,無論是線上瀏覽產品並在店內購買,還是在店內檢查產品庫存並進行線上購買。全通路平台可實現個人化產品推薦、有針對性的促銷以及跨通路一致的客戶服務。即時庫存可見性可確保所有通路的產品可用性,防止缺貨和客戶失望。
假設以流行的時尚零售商之一 Zara 為例。 Zara無縫整合了線上和線下管道,讓客戶可以線上上瀏覽產品並預約店內取貨,使用Zara行動應用程式檢查店內產品庫存情況,並且客戶可以在任何Zara商店退貨線上購買的商品。
Global E-Commerce Platform Market Size, Share & Trends Analysis Report by Deployment Method (On-Premise, Cloud-Based, and Open-Source), by Business Size (Small and Medium-Sized Businesses (SMBs), and Enterprise Businesses), by Industry (Beauty & Personal Care, Consumer Electronics, Food & Beverage, Health & Wellness, and Others (Home Decor, Household Consumables, Fashion & Apparel)), and by Functionality (Product Management, Order Management, Payment Processing, Inventory Management, and Marketing and Analytics)Forecast Period (2023-2030)
The global e-commerce platform market is anticipated to grow at a CAGR of 14.2% during the forecast period (2023-2030). One of the major drivers of the market is because of the growing adoption of omnichannel retail. Omnichannel retail is revolutionizing the shopping experience by bridging the gap between online and offline channels, creating a seamless customer journey. This strategy empowers customers to seamlessly switch between channels, whether it's browsing products online and purchasing in-store, or checking product availability in-store and making an online purchase. Omnichannel platforms enable personalized product recommendations, targeted promotions, and consistent customer service across channels. Real-time inventory visibility ensures product availability across all channels, preventing stockouts and customer frustration.
Suppose we take one of the popular fashion retailers, Zara. Zara seamlessly integrates its online and offline channels, allowing customers to browse products online and reserve them for in-store pickup, check product availability in-store using the Zara mobile app, and customers can return online purchases at any Zara store.
The global e-commerce platform market is segmented on the deployment method, business size, industry, and functionality. Based on the deployment method, the market is sub-segmented into on-premise, cloud-based, and open-source. Based on the business size, the market is sub-segmented into small and medium-sized businesses (SMBs), and enterprise businesses. Based, on the basis of industry, the market is sub-segmented into beauty & personal care, consumer electronics, food & beverage, health & wellness, and others. Further, based on functionality the market is sub-segmented into product management, order management, payment processing, inventory management, and marketing and analytics.
Among the industry, the SMBs sub-segment is expected to hold a considerable share of the global e-commerce platform market. This is all due to a various number of reasons. SMBs are increasingly adopting e-commerce to reach a wider audience and increase their sales. This is due to the increasing popularity of online shopping, the rise of mobile commerce, and the decreasing cost of e-commerce platforms. There are a significantly larger number of SMBs than enterprise businesses. This large number of potential customers makes the SMB segment a very attractive target for e-commerce platform providers. According to the Small Business Administration, there are 33,185,550 small businesses in the United States. About 38% of small businesses use specialized software in their business operations.
The global e-commerce platform market is further segmented based on geography including North America (the US, and Canada), Europe (UK, Italy, Spain, Germany, France, and the Rest of Europe), Asia-Pacific (India, China, Japan, South Korea, and Rest of Asia), and the Rest of the World (the Middle East & Africa, and Latin America). Among these, North America is anticipated to hold a prominent share of the market across the globe. This is due to a number of factors, including the high level of internet penetration in North America, the strong consumer spending power, and the early adoption of e-commerce by businesses in the region. According to Forbes in 2022, in the US, digital commerce passed the $1 trillion mark in a single year for the first time.
Among all regions, the Asia-Pacific region is anticipated to grow at a considerable CAGR over the forecast period. The region's e-commerce infrastructure is undergoing continuous development, characterized by advancements in logistics, payment gateways, and delivery systems. These improvements have significantly enhanced the convenience and accessibility of online shopping for consumers. Additionally, the Asia-Pacific region is experiencing rapid middle-class expansion, leading to a corresponding rise in disposable incomes. This growing affluence has directly translated into a surge in consumer spending, including online purchases. Social media platforms like WeChat and Facebook have become increasingly integrated with e-commerce, giving rise to a seamless and engaging social shopping experience. This trend is particularly prominent in the Asia-Pacific region, where social media usage is exceptionally high. Cross-border e-commerce is gaining significant traction in the region, as consumers seek diverse products from around the world. This trend is facilitated by regional trade agreements and enhanced cross-border logistics capabilities. The Asia-Pacific region stands at the forefront of mobile-first technologies, boasting a vast population of mobile internet users. This has led to the development of mobile-optimized e-commerce platforms and a growing preference for shopping on mobile devices.
The major companies serving the e-commerce platform market include Alibaba Group Holding Ltd., Amazon.com, Inc., E-Bay Inc., JD.com, Inc., Walmart Inc., and others. The market players are considerably contributing to the market growth by the adoption of various strategies including mergers and acquisitions, partnerships, collaborations, funding, and new product launches, to stay competitive in the market. For instance, in August 2023, Schaeffler India Limited, a subsidiary of Schaeffler AG, entered into a definitive share purchase agreement to acquire 100% of the outstanding shares of KRSV Innovative Auto Solutions Private Limited ("KRSV") for a total consideration of a low double-digit million euros.