市場調查報告書
商品編碼
1397921
全球商業服務機器人市場評估:按機器人類型、配置、控制、產業、地區、機會、預測(2016-2030)Professional Service Robots Market Assessment, By Robot Type, By Configuration, By Control, By Industry, By Region, Opportunities and Forecast, 2016-2030F |
全球商用服務機器人市場規模預計將從2022年的160,250台增至2030年的618,890台,2023年至2030年複合年增長率為18.4%,穩步增長。我是。 由於各行業越來越多地採用機器人來改善客戶服務和營運效率,市場正在迅速擴大。
由於 COVID-19 爆發,趨勢轉向非接觸式服務、機器人 24 小時可用以及成本效益正在推動這一增長。 為了維持這一趨勢,我們需要設計出具有類人特徵的服務機器人,能夠與客戶建立情感聯繫,同時保證功能性和易用性,滿足客戶群的獨特需求。機器人的整合非常重要。作為與人類同等的協作機器人,考慮到它們的可接受性。
商用服務機器人的採用正在為整個產業帶來重大變革。 例如,根據國際機器人聯合會(IFR)的數據,2021年商用服務機器人的銷售量激增37%,其中以歐洲、北美和亞洲為首。 這些機器人被部署在各種應用中,從倉庫和醫療設施到酒店和農業。 此外,2021年接待機器人銷售超過2萬台,醫療機器人銷售成長23%。 農業數位化,銷售農業機器人8000餘台。 這種廣泛的採用正在透過提高效率、降低成本、提高工作能力和整合商業服務機器人從根本上重塑該行業。
商業服務機器人市場的成長主要受到機器人技術進步的推動,包括人工智慧、電腦視覺和感測器技術。 這些進步將使機器人能力更強、用途更廣,從而能夠執行更複雜的任務。 這些技術對商業服務機器人的關鍵方面產生直接影響,提高導航、靈活性和認知能力。
由於為組織提供了節省成本的好處,商業服務機器人市場正在呈現成長。 這些機器人受到尋求長期降低成本的公司的追捧。 事實證明,服務機器人在經濟上是可行的,因為它們可以顯著減少對人類勞動力的依賴,而人類勞動力成本高昂,而且容易受到勞動力短缺和流動等因素的影響。 此外,這些機器人可以連續工作,保證工作的一致性,全天候提供服務,投資回報相對較短。 高成本效率正在推動商業服務機器人的採用,並支持其融入各種行業。 它為尋求簡化營運和降低成本的組織提供切實的經濟效益,從而推動商業服務機器人市場的成長。
歐洲在商業服務機器人市場的領先地位得益於其強大的工業和製造基礎,德國等國家推動了製造和倉儲等領域對機器人的需求。 此外,歐洲擁有成熟的醫療產業,服務機器人用於病患照護和復健等任務,進一步推動了商業服務機器人市場的發展。 該地區優先考慮機器人研究和開發、促進創新和推進技術。 歐洲各國政府正透過激勵措施和監管框架積極支持機器人的採用,促進其在各行業的使用。 這些因素,加上機器人製造商和開發商蓬勃發展的生態系統,使歐洲牢牢確立了商業服務機器人市場領導者的地位。
本報告研究和分析了全球商用服務機器人市場,提供市場規模和預測、市場動態以及主要參與者的現狀和前景。
The global professional service robots market size in volume was 160.25 thousand units in 2022, and the market is forecasted to reach a volume of 618.89 thousand units by 2030, displaying a solid CAGR of 18.4% from 2023 to 2030. The professional service robots market is expanding rapidly due to the rising adoption of these robots in diverse industries to improve customer service and operational efficiency.
Shifting trends towards contactless services due to the COVID-19 pandemic, round-the-clock availability of robots, and cost-effectiveness fuel this growth. To sustain this trend, it is crucial to design service robots that can establish an emotional connection with customers by having human-like attributes, ensuring they are functional and user-friendly, and integrating them as collaborative co-workers alongside humans, considering the unique needs and acceptance of the customer base.
The adoption of professional service robots is bringing about a significant transformation across industries. For instance, according to the International Federation of Robotics (IFR), In 2021, sales of professional service robots surged by 37%, led by Europe, North America, and Asia. These robots are being deployed in various applications, from warehouses and healthcare facilities to hospitality and agriculture. In addition, over 20,000 hospitality robots were sold in 2021, and medical robots sales increased by 23%. The digitalization of agriculture saw more than 8,000 agricultural robots sold. This widespread adoption is driving increased efficiency, cost savings, and improved task performance, fundamentally reshaping industries by integrating professional service robots.
For instance, in December 2021, Intuitive, a global leader in minimally invasive care and robotic-assisted surgery, achieved a significant milestone with over 10 million robotic-assisted surgical procedures performed worldwide using their da Vinci surgical systems. This milestone underscores the benefits of high-quality, minimally invasive surgery for patients and healthcare systems.
The automation of repetitive and dull tasks significantly bolsters the growth of the global professional service robots market. When robots take on these monotonous responsibilities, they can enhance operational efficiency and profoundly impact the workforce. This shift allows human workers to redirect their time and skills toward more complicated, strategic, and creative aspects of their roles. Consequently, this reallocation of human resources increases productivity and job satisfaction. Moreover, it often leads to cost savings, reduced errors, and higher-quality results. Organizations are increasingly recognizing these advantages, prompting greater investment in professional service robots and propelling market expansion across a range of industries looking to streamline operations and elevate the role of the human workforce.
For example, in June 2023, PAL Robotics introduced the TIAGo Pro Edition, innovative robots equipped with torque-controllable arms, flexible mobile manipulation functions, and advanced interaction features tailored for agile manufacturing, industry 5.0, and healthcare applications.
The growth of the professional service robots market is primarily fueled by technological advancements in robotics, including artificial intelligence, computer vision, and sensor technologies. These advancements equip robots with greater capabilities and versatility, enabling them to perform more intricate tasks. These technologies directly impact key aspects of professional service robots, enhancing their navigation, dexterity, and cognition.
For instance, Visual Simultaneous Localization and Mapping (VSLAM) technology facilitates autonomous navigation in dynamic environments. Embedded vision systems ensure safety and precision, allowing robots to interact safely with humans. Furthermore, artificial intelligence and machine learning empower robots to comprehend and respond to human interactions effectively, making them invaluable in customer service and various professional settings, thereby driving their adoption and market growth.
For example, in October 2023, Grubhub and Starship Technologies launched a robots-driven food delivery system at SUNY Polytechnic Institute's campus. The service enables users to place food orders using the Grubhub app, and the food is delivered by autonomous robots in a matter of minutes, improving the overall dining experience on campus.
The professional service robots market is experiencing growth owing to the cost-saving advantages offered to organizations. These robots are sought after by businesses aiming for long-term cost reductions. Service robots prove to be economically viable as they significantly limit the dependency on human labor, which can be costly and vulnerable to factors like labor shortages and turnovers. Furthermore, these robots demonstrate a relatively quick return on investment due to their ability to work continuously, ensure task consistency, and provide round-the-clock service. Cost-effectiveness initiates the adoption of professional service robots and sustains their integration across diverse industries. It fuels professional service robots market expansion by delivering concrete financial benefits to organizations looking to streamline their operations and cut costs.
For instance, in August 2022, NFI entered into a USD 10 million agreement to implement Boston Dynamics' robots, Stretch, within its United States warehousing operations. The strategic move is consistent with NFI's Applied Innovation initiative and aims to bolster operational capacity in response to ongoing supply chain demands. The initial program will commence at NFI's Savannah, GA facility in 2023, with further expansion planned for warehouse sites throughout North America.
Europe's leadership in the professional service robots market can be attributed to its robust industrial and manufacturing base, with countries like Germany driving the demand for robots in areas such as manufacturing and warehousing. Furthermore, Europe's well-established healthcare sector relies on service robots for tasks like patient care and rehabilitation, further propelling the professional service robots market. The region prioritizes research and development, nurturing innovation, and technological advancements in robotics. European governments have proactively supported robot adoption through incentives and regulatory frameworks, promoting their use across various industries. These factors, combined with a thriving ecosystem of robot manufacturers and developers, firmly establish Europe as a frontrunner in the professional service robots market.
For instance, in January 2021, in collaboration with UX Global, Currys conducted a trial of Pudu Robotics' KettyBot, a customer assistance robot, across four stores. This robot aids customers in finding items, thereby improving the in-store experience.
Countries worldwide have acknowledged the importance of robotics in driving economic growth and managing the workforce's transformation due to automation. This recognition has led to diverse government initiatives to support the professional service robots market. For instance, the European Commission has proactively pursued robotics and artificial intelligence (AI) development, as highlighted in its 2017 communication on "Artificial Intelligence for Europe." Moreover, the European Union's General Data Protection Regulation (GDPR) imposes data protection regulations relevant to robotics applications. Similarly, France has launched the "Robolution" plan to boost robotics and AI development and address workforce transitions through initiatives like "France AI". These global initiatives underscore the worldwide recognition of robotics' potential impact across various regions and industries.
For instance, in September 2023, the Artificial Intelligence Act, an EU regulation, established thorough rules for safeguarding the well-being and rights of citizens when using AI systems. It applies to AI systems used or sold in the EU, with specific exceptions for military, scientific research, and certain free/open-source AI systems.
The COVID-19 pandemic had a notable impact on the professional service robots market. It caused disruptions in production and supply chains, resulting in delays and higher costs. Economic downturns and budget constraints also led to reduced investments in service robotics. However, the pandemic spurred interest in robots for disinfection and healthcare support.
Post-pandemic, the professional service robots market is anticipated to rebound and experience significant growth. This resurgence can be attributed to factors such as rising costs of labor, shortage of qualified workers, and increased demand for automation across technical and personal sectors. Notably, the medical segment is expected to see substantial growth, driven by adopting medical robots for various healthcare applications.
Key players such as Daifuku Co., Ltd., ST Engineering Aethon, Inc., Intuitive Surgical, Inc., Elbit Systems Ltd., and Northrop Grumman Systems Corporation are pivotal in shaping dynamic landscape. They are instrumental in driving innovation and establishing industry standards to meet the growing demand for automation solutions. These major players are well-positioned to take advantage of emerging opportunities as the market expands, solidifying their status as trendsetters in the field with their involvement in diverse sectors such as healthcare, manufacturing, and defense.
In September 2023, PAL Robotics established PAL Italy srl in Bari. They plan to invest USD 5.4 million over the next 3-5 years, working in partnership with Italian universities to create robotics solutions, emphasizing agriculture, healthcare, logistics, and manufacturing sectors.
In July 2023, the first Software Development Kit (SDK) for the ARI social robots was released, comprising ROS-based tools, code, and documentation. SDK enables developers to smoothly design apps that leverage ARI's features while preserving ROS compatibility.
All segments will be provided for all regions and countries covered:
Companies mentioned above DO NOT hold any order as per market share and can be changed as per information available during research work.