市場調查報告書
商品編碼
1295397
快遞、快遞和包裹 (CEP) 市場 - 2023 年至 2028 年預測Courier, Express, and Parcel (CEP) Market - Forecasts from 2023 to 2028 |
由於城市化進程的加快和中產階級人口的擴大,特別是在世界新興經濟體中,預計該市場將大幅增長。 市場進入者之間不斷增加的併購(M&A)活動也是在預測期內擴大業務領域和加速市場增長的機會。 電子商務行業的擴張正在推動CEP服務的市場需求。 國內和國際貿易的擴大正在為市場參與者在未來六年的發展創造更多機會。
此外,顛覆性初創公司的出現為預測期內市場的蓬勃發展提供了機會。 此外,勞動力成本上升和利用自動駕駛汽車送貨等技術進步預計將在預測期內推動市場增長。 按地區劃分,北美估計佔據最大的市場份額,其次是歐洲。 與此同時,預計亞太地區將成為預測期內全球 CEP 市場增長最快的地區之一。
電商行業持續增長,進一步推動快遞服務增長。 此外,隨著電子商務零售的日益普及和數字化程度的提高,包裹數量也隨著時間的推移而增加,因為客戶對更快、更靈活的交付的期望不斷提高。 為了實現這一目標,我們將改進當前的交付模式,並利用高級分析、動態路線優化和人工智能等先進技術來提供更高效的交付速度和靈活性。
消費者對更短的交貨時間和特定時間交貨的期望越來越高。 零售商和 CEP 提供商通過提供當日或次日送達選項來響應這一需求,從而推動市場增長。 例如,最後一英裡配送,即從配送中心到客戶家門口的配送過程的最後一步,已成為零售商關注的重點。 高效的最後一英裡交付對於客戶滿意度和忠誠度至關重要,可推動 CEP 市場的投資和創新。
智能手機等移動設備的高普及率創造了精通技術的客戶群,隨著電子商務的發展,進一步增加了市場的增長潛力。 例如,精通技術的客戶正在尋找專注於控制其交付體驗的附加功能。 這增加了添加新功能的前景,例如選擇和更改送貨窗口、設置送貨窗口、實時監控送貨狀態以及在必要時與司機通信的能力。
領先的電子商務公司為其會員提供的激勵和折扣進一步為市場增長提供了必要的動力。 例如,如果您成為亞馬遜 Prime 會員,亞馬遜將為所有商品提供免費兩日送達服務,並為選定商品提供免費當日送達服務。 迄今為止,該公司擁有超過 1 億訂閱者。 該公司獨特的交付依賴於垂直整合的網絡,使這家電子商務巨頭在零售、履行和物流方面取得優勢。
按最終用戶劃分,快遞、快遞和包裹 (CEP) 市場分為醫療、零售、製造、食品和飲料等。 由於印度和中國等新興國家可支配收入的增加和電子商務行業的增長,預計零售業將佔據重要的市場份額。 由於按時交付藥品和醫療產品的重要性日益增加,醫療行業預計將快速增長。 此外,預計食品和飲料行業在預測期內將大幅增長,從而增加對快速高效的 CEP 服務的需求。
技術進步和數位化程度的提高正在擴大美國電子商務活動的規模,也是該國 CEP 服務需求的主要驅動力。 例如,根據美國商務部的數據,2023年第一季度美國零售電商銷售額達到2726億美元,比2022年第一季度電商銷售額2528億美元增長7.8%。 電子商務銷售額的增長將對美國的快遞、快遞和包裹(CEP)服務產生積極影響,鼓勵零售商優化其供應鏈以改善配送服務。
FedEx、Aramex、DHL 和 ShipBob 等主要快遞、快遞和包裹服務提供商的存在是推動美國 CEP 市場增長的另一個因素。
高科技航運解決方案的引入將進一步增加預測期內的市場需求。 例如,京東是中國第二大電子商務運營商,被認為是電子產品和家電銷售領域的先驅。 該公司對其物流網絡進行了投資,以創建市場領先的供應鏈。 這進一步使該公司從其主要競爭對手阿裡巴巴旗下天貓那裡獲得了市場份額。 京東一直在測試各種無人機、自動駕駛汽車和機器人,以滿足消費者對快速、及時送貨的需求。
The market is projected to grow at a significant pace with the growing urbanization and expanding middle-class population, especially in the emerging economies of the world. The growing mergers & acquisition (M & A) activities among the market players are further providing an opportunity for extending the business's scope and burgeoning the market growth in the forecast period. The expanding e-commerce industry is propelling the market demand for CEP services. The growing national and international trade is further creating more opportunities for the market players to grow over the next six years.
Furthermore, the emergence of disruptive start-ups is providing an opportunity for the market to thrive in the forecast period. Additionally, with the growing labor costs, the market is predicted to grow with technological advancements, such as the utilization of autonomous vehicles for deliveries, surging the market growth in the forecast period. Geographically, North America, followed by Europe, is estimated to hold a significant market share. In contrast, the Asia Pacific is estimated to be among the fastest-growing in the global CEP market in the forecast period.
There is continuous growth observed in the e-commerce industry that has further raised the growth of parcel delivery as well. Additionally, with the growing adoption of e-commerce retailing and the increase in digitization, the volume of parcels has also increased with time, owing to the evolving customer expectations for faster and more flexible delivery. To achieve this, it is required for current delivery models to evolve and use advanced technologies like advanced analytics, dynamic route optimization, and artificial intelligence to provide a greater and more efficient delivery speed and flexibility.
Consumer expectations for faster delivery times and time-definite deliveries have grown. Retailers and CEP providers are adapting to meet these demands by offering same-day or next-day delivery options, resulting in market growth. For instance, last-mile delivery, the final leg of the delivery process from the distribution center to the customer's doorstep, has become a key focus for retailers. Efficient last-mile delivery is crucial for customer satisfaction and loyalty, driving investment and innovation in the CEP market.
The presence of tech-savvy customers, with high penetration of mobile devices like smartphones, has further raised the chances of enhanced market growth with growing e-commerce. For example, tech-savvy customers demand additional features with a large focus on control over the delivery experience. This has further raised prospects for adding novel features like the ability to select and modify delivery windows, i.e., the delivery period, keeping track of the deliveries in real-time, and communicating with drivers when needed.
The incentives and discounts being offered by big e-commerce organizations in response to their membership further provide the necessary impetus to market growth. For example, Amazon offers free 2-day shipping on all items and free same-day delivery on the specified items to the customers buying their Amazon Prime membership. The company has over 100 million subscribers to date. The company's unique delivery relies on its vertically integrated network positioning the e-commerce giant to achieve dominance across all the retail, fulfillment, and logistics.
By the end-user, the courier, express, and parcel (CEP) market is segmented into healthcare, retail, manufacturing, food and beverages, and others. The retail segment is expected to hold a significant market share due to the growing e-commerce industry coupled with rising disposable income in developing countries like India and China. The healthcare industry is anticipated to witness exponential growth due to the increasing importance of on-time delivery of pharmaceutical and healthcare products. Further, the food and beverage industry is expected to grow significantly over the forecast period, augmenting the demand for fast and efficient CEP services.
The growing technological advancements and digitization have increased the scale of e-commerce activities in the United States, majorly driving the demand for CEP services in the country. For instance, according to the data by the US Department of Commerce, in Q1 of 2023, retail e-commerce sales in the US reached US$272.6 billion, representing a 7.8% increase over 2022's e-commerce sales figure of US$252.8 billion for Q1. Such an increase in e-commerce sales will make retailers optimize their supply chains for improving their delivery service, thereby providing a positive scope to courier, express, and parcel (CEP) services in the United States.
The presence of major courier, express, and parcel service providers such as FedEx, Aramex, DHL, and ShipBob is also an additional driving factor for the CEP market growth in the US.
The introduction of high-tech delivery solutions is further augmenting the market demand during the forecast period. For example, JD.com is the second-largest e-commerce business in China and is considered a pioneer in the sales of electronics and home appliances. The company invested in its logistics network for developing a market-leading supply chain. This has further enabled the company to gain market share from its main competitor Alibaba's Tmall. The company, JD.com, has tested various drones, autonomous vehicles, and robots to fulfill consumer demands for fast and timely delivery.