表紙
市場調查報告書
商品編碼
1027311

數位票務市場:行業趨勢、競爭排行榜、預測(2021-2026)

Digital Ticketing: Industry Trends, Competitor Leaderboard and Market Forecasts 2021-2026

出版日期: | 出版商: Juniper Research Ltd | 英文 | 商品交期: 最快1-2個工作天內

價格
  • 全貌
  • 簡介
  • 目錄
簡介

本報告探討了全球數位票務市場,並對交通和活動門票購買市場的未來發展進行了獨特的分析。它還提供有關 COVID-19 大流行的持續影響、市場規模和預測、新發展和主要趨勢、戰略和主要供應商概況的信息。

目錄

第 1 章要點和戰略建議

  • 要點
  • 戰略建議

第二章票務市場:現狀及區域分析

  • 簡介
    • 手機票
    • 網上購票
    • 可穿戴車票
  • 當前市場狀況
    • 移動和在線票務:招募用戶
    • COVID-19 的影響
      • 冠狀病毒仍然困擾著航空旅行
      • 交通使用量顯著減少
      • 娛樂和體育賽事不斷取消
  • 市場細分
    • 交通票
      • 巴士/地鐵、鐵路、機票
      • Juniper Research 的觀點:交通票展望
    • 活動票務
      • 音樂、娛樂、體育門票
      • Juniper Research 的觀點:活動票務前景
    • 非接觸式票
      • 採用非接觸式移動設備和卡
      • 瞻博網絡研究觀點:移動非接觸式票務
  • 區域分析
    • 北美
      • 美國
      • 加拿大
    • 拉丁美洲
      • 巴西
      • 墨西哥
    • 西歐
      • 英國
      • 法國
      • 德國
    • 中歐和東歐
      • 俄羅斯
      • 波蘭
      • 瑞典
    • 遠東/中國
      • 中國
      • 日本
      • 韓國
    • 印度次大陸
      • 印度
    • 其他亞太地區
      • 新加坡
      • 澳大利亞
    • 非洲/中東
      • 沙特阿拉伯

第三章數位門票:未來展望

  • 未來的票務展望
    • 未來展望:手機票
    • 未來展望:非接觸式票
    • 未來展望:可穿戴式票務
    • 使用 HCE 進行安全票務
    • 基於賬戶的票務
    • 移動即服務
    • RCS
    • 聊天機器人和門票
    • 語音助手票務
    • 物聯網和票務

第 4 章數位門票:競爭排行榜和供應商簡介

  • 瞻博網絡研究排行榜評估調查方法
    • 限制和解釋
  • 供應商簡介-電子票供應商
    • Conduent
    • Cubic Transportation System
    • G+D
    • IDEMIA
    • INIT
    • Margento
    • Masabi
    • NXP
    • OTI Global
    • Ridango
    • Thales
    • Unwire
    • Visa
    • Vix Technology
    • Wizway Solutions

第 5 章數位門票:市場預測

  • 調查方法和先決條件
  • 預測摘要:移動、在線、可穿戴式票務
    • 手機購票用戶
    • 在線購票用戶
    • 數位門票總交易量 - 移動、在線、可穿戴門票
    • 數位門票交易總額 - 移動和在線門票
目錄

Juniper Research's new “Digital Ticketing” research report provides an independent analysis of the future evolution of the digital ticketing market across transport and events ticketing. It provides a comprehensive study of the ongoing impact of the COVID-19 pandemic, as well as new developments and key trends in this highly valuable market. The report also positions 15 digital ticketing vendors on the Juniper Research Competitor Leaderboard; providing an invaluable resource for stakeholders seeking to understand the competitive landscape in the market.

The research covers:

  • Air Ticketing
  • Entertainment Events Ticketing
  • Metro & Bus Ticketing
  • Rail Ticketing
  • Sports Ticketing

The report also presents comprehensive market forecasts; providing extensive insights across each ticketing sector.

This research suite comprises:

  • Strategy & Forecasts (PDF)
  • 5-year Market Sizing & Forecast Spreadsheet (Excel)
  • 12 months' access to harvest online data platform

KEY FEATURES

  • Market Dynamics: Provides a detailed assessment of the impact of the ongoing COVID-19 pandemic on the ticketing ecosystem and how it will recover, as well as an in-depth evaluation of the digital ticketing landscape; analysing the development and readiness for further disruption across key global regions and covering the following segments:
    • Air Ticketing
    • Entertainment Events Ticketing
    • Metro & Bus Ticketing
    • Rail Ticketing
    • Sports Ticketing
  • Future Outlook Analysis: Future outlook and comprehensive analysis of the key trends and market disruptions including:
    • Account-based Ticketing
    • Chatbots & Ticketing
    • Contactless Ticketing
    • IoT and Ticketing
    • MaaS (Mobility-as-a-Service)
    • Mobile Ticketing
    • Secure Ticketing Using HCE (Host Card Emulation)
    • Ticketing in RCS
    • Voice Assistant Ticketing
    • Wearables Ticketing
  • Juniper Research Competitor Leaderboard: Key player capability and capacity assessment for 15 digital ticketing technology vendors:
    • Conduent
    • Cubic
    • G+D
    • IDEMIA
    • INIT
    • Margento
    • Masabi
    • NXP
    • OTI Global
    • Ridango
    • Thales
    • Unwire
    • Visa (Rambus)
    • Vix Technology
    • Wizway Solutions
  • Benchmark Industry Forecasts: Forecasts for digital ticketing users, volume and value across airline, rail, metro/bus, sports and entertainment, split by mobile, online, as well as splits by our 8 key regions and the 25 countries listed below:
    • Argentina
    • Australia
    • Brazil
    • Canada
    • China
    • Colombia
    • Denmark
    • France
    • Germany
    • India
    • Italy
    • Japan
    • Mexico
    • Netherlands
    • Norway
    • Poland
    • Portugal
    • Saudi Arabia
    • Singapore
    • South Africa
    • South Korea
    • Spain
    • Sweden
    • UK
    • US

KEY QUESTIONS

  • 1. In what ways is the digital ticketing market still being impacted by the COVID-19 pandemic? How will it recover?
  • 2. What are the key trends in contactless, mobile, online and wearable ticketing?
  • 3. What is the future outlook for digital ticketing in each segment?
  • 4. How will the mobile, online and wearable ticketing markets look by 2026?
  • 5. Who are the leading vendors in digital ticketing?

COMPANIES REFERENCED

  • Included in the Juniper Research Leaderboard: Conduent, Cubic, G+D, IDEMIA, INIT, Margento, Masabi, NXP, OTI Global, Ridango, Thales, Unwire, Visa (Rambus), Vix Technology, Wizway Solutions.
  • Mentioned: A Björks AB, Adelaide Metro, Adidas, Adrienne Arsht Center, Advent International, AF Payments, Aino, Air France, Airtel, Alibaba Group, Alipay, Almex Transport Solutions, Amazon, American Airlines , Anchorage People Mover, Apple, Arriva Bus, Asseco Data Systems, ATAC, ATB (Azienda Trasporti Bergamo), AVV (Aachen transport association), Axalto Holding NV , Bank of America, BankID, Bayern Munich, Beijing Metro, Beijing Public Transit, Bloomberg, BookMyShow, Bosch, BPC, BPI France, BusBud, Bytemark, Calgary Transit, Calypso Networks Association , Capital Metro, Capital One, CBDC (Central Bank Digital Currency), Chalo, Chase, Chronos, Cinemark, Cinemex, Cinepolis, CJ CGV, Clippers, ComforDelGro, Continental, CRTM, CTA (Chicago Transit Authority), Ctrip, CTS (Compagnie des Transports Strasbourgeois), CTS EVENTIM , Dallas Streetcar, Damai, DART (Dallas Area Rapid Transit), De Lijn, Delerrok, Delhi Metro Rail, Delphi, Denver RTD, Department of Enterprise, Trade and Employment , Department of TMS (Transport and Main Road) Queensland, Deutsche Bahn, Discover, DOT (Din offentlige transport), DSK Bank, DTC (Delhi Transport Corporation), Dynasty Flyer Service, East Japan Railway Co, Enterprise Singapore, EventBox Tickets, Eventbrite, Facebook, FacePay, Fandango, Far & Wide, FastBar, FeliCa, FIDO Alliance, FIFA, First Bus, Garmin, Gemplus International, Genware, getTicket, Ghana Football Association, Glasgow Smartzone, Glasgow Subway, GlobalPlatform, GlobalTix, Gold Coast Light Rail, Google, Great British Railways, Greater Cleveland Regional Transit Authority, GUTS Tickets, HanseCom Public Transport Ticketing Solutions GmbH, Highways England, Huawei, Iarnród Éireann Irish Rail, IBM, iGo, Île-de-France Mobilités, Indian Railways, Ingresse, IRCTC (Indian Railway Catering and Tourism Corporation), ITHL (ITSO Transit Hub Ltd) , iZettle, Jaklingko Indonesia, Japan Transit Planner, Jatelindo, Java Card Forum, Jorudan, JR East, Justride SDK, KAUST (King Abdulla University of Science and Technology), Keolis, Kisio, Klarna, KLM, Kompetenzcenter Digitalisierung NRW, Korail, KTX (Korea Train eXpress), Kuba, KVB (Kölner Verkehrs Betriebe) AG, KVV (Karlsruher Verkehrsverbund), Kyyti, LA Metrolink, LACMTA (Los Angeles County Metropolitan Transportation Authority) , Las Vegas Monorail, Las Vegas RTC, Littlepay, Live Nation, Los Angeles Metro, Lothian Buses, LTA (Land Transportation Authority), Lyft, Lyko, makemytrip, Manly Ferries, Maoyan Weiying, Masabi, Mastercard, Masterpass, Mazowieckie Railways Company, MBTA, McGill, Mchip Advance, MetroBus, Metrolink, Metrolinx, MetrôRio, Mexico City Metro, Microsoft, Monet+, Montargis, moovel, Moovit, Morpho, Moscow Department of Transport, Moscow Metro, Mosgortrans, MTA (Metropolitan Transportation Authority), Nacion Servicios, National Amusements, National Express, NCT (Nottingham City Transport), NeoRide, Netcetera, NETS 2.0, NFL, NHL (National Hockey League), NJ TRANSIT, Norikae Annai, Nouvelle Aquitaine Mobilites, Nowe Horyzonty Cinema, NXP Semiconductors, Oberthur Technologies, OCTA (Orange County Transportation Authority), Octopus Holdings, OhioTransit, Omnibus de México, OrlyBus, OSPT Alliance, OT, Pango, Pasmo, PayEye , PayPal, Paysafe, Paytm, PBOC (Popular Bank of China), Ponominalu, Port Authority of New York & New Jersey, Postbank, PouchNATION, Presto, Programa Nacional de Estratégias para Cidades Inteligentes Sustentáveis, PTV (Public Transport Victoria), Public Transport Victoria, PwC, Queensland Public Transport Department, Queensland's Department of Transport and Main Roads, Radisson Blu, RATP (Régie Autonome des Transports Parisiens), RDG (Rail Delivery Group), RDZ (Russian Railways), Road and Transport Authority, RoissyBus, Ruter AS , Samsung Pay, San Francisco Muni, SAPTCO (Saudi Public Transport Company), Scheidt & Bachman', ScotRail, Secure Technology Alliance, Seoul Metro, Shanghai Metro, Shenzhen Metro, Showcase Cinemas, Siemens, Skanetrafiken, SL (Storstockholm Lokaltrafik), Smartcard Alliance, Smartrip, SNCF (Société Nationale des Chemins de fer Français), Snowball Technology, Sodexo, SP Trans, SPT (Strathclyde Partnership for Transport), Sqills, Stagecoach, StarMetro, Suica, Syoei Express Bus, TAO, Taopiaopiao, Tawakkalna, Telecoming , Tencent, TfL, TGfM (Transport for Greater Manchester), Thames Clippers, Thames Clippers, The Boxoffice Company, The Hague HTM, Ticketbox, Ticketek, Ticketland, Ticketmaster, TicketNew, TicketPlan, Tickets Cloud , Timepad, Tisséo, Toronto Transit Commission, Trainpal, Tramvie Elettriche Bergasmasche, Transavia, Transit, TransitLink, Translink, Transpole, Transport for New South Wales, Transport Scotland, Trenitalia, Uber, UC Web, UCI, Umo, UnionPay, Userlike, Utsonmobile, Valley Metro, Veeps, Ventra, VIA Rail, Virgin Trains, Vix Technology, Washington Metropolitan Area Transit Authority, WeChat, WeGow, Whim, Wisconsin Badgers, WLA (White Label Alliance), Xiami, Youku, ZTM.

DATA & INTERACTIVE FORECAST

Juniper Research's “Digital Ticketing” forecast suite includes:

  • Forecast splits for 8 key regions, as well as 25 country-level data splits for:
    • Argentina
    • Australia
    • Brazil
    • Canada
    • China
    • Colombia
    • Denmark
    • France
    • Germany
    • India
    • Italy
    • Japan
    • Mexico
    • Netherlands
    • Norway
    • Poland
    • Portugal
    • Saudi Arabia
    • Singapore
    • South Africa
    • South Korea
    • Spain
    • Sweden
    • UK
    • US
  • Ticketing users, transaction volumes and values, by ticketing verticals:
    • Mobile
    • Online
    • Wearables
  • Ticketing users, transaction volumes and values, by ticketing verticals:
    • Air
    • Rail
    • Metro & Bus
    • Sports Events
    • Entertainment Events
  • Interactive Scenario Tool allowing users to manipulate Juniper Research's data for 10 different metrics.
  • Access to the full set of forecast data of 174 tables and more than 42,800 datapoints.

Juniper Research's highly granular IFxls (interactive Excels) enable clients to manipulate our forecast data and charts to test their own assumptions, by using the Interactive Scenario Tool, and compare select markets side by side in customised charts and tables. IFxls greatly increase the clients' ability to both understand a particular market and to integrate their own views into the model.

Table of Contents

1. Key Takeaways & Strategic Recommendations

  • 1.1 Key Takeaways
  • 1.2 Strategic Recommendations

2. Ticketing Market: Current Status & Regional Analysis

  • 2.1 Introduction
    • 2.1.1 Mobile Ticketing
    • 2.1.2 Online Ticketing
    • 2.1.3 Wearable Ticketing
  • 2.2 Current Market Status
    • 2.2.1 Mobile & Online Ticketing: User Adoption
      • Figure 2.1: Number of Digital (Mobile, Online, Wearable) Ticketing Unique Users (m), Global, 2021-2026
    • 2.2.2 The Impact of COVID-19
      • i. Coronavirus Is Still Disrupting Air Travel
        • Figure 2.2: Number of Commercial Flights Tracked, 01/01/2020-01/08/2021, Global
      • ii. Significantly Reduced Transport Usage
        • Figure 2.3: Number of Journeys Made, Split by Travel Mode, 13/01/2020-13/07/2021, London
      • iii. Continued Cancellation of Entertainment & Sports Events
        • Figure 2.4: Eventbrite Revenue ('000s), 2017-2020
  • 2.3 Market Segmentation
    • 2.3.1 Transport Ticketing
      • i. Bus/Metro, Rail, and Air Ticketing
        • Figure 2.5: Total Online & Mobile Transport Ticketing Transaction Volume (m), Global, 2021-2026
      • ii. Juniper Research's View: Transport Ticketing Outlook
    • 2.3.2 Events Ticketing
      • i. Music, Entertainment, and Sport Ticketing
        • Figure 2.6: Total Online & Mobile Ticketing Transaction Volume, Split by Segment ($m), Global, 2021-2021
      • ii. Juniper Research's View: Events Ticketing Outlook
    • 2.3.3 Contactless Ticketing
      • Figure 2.7: Journeys made using Contactless Payment Cards since launch, 2013-2020
      • i. Contactless Mobile Device & Card Adoption
        • Figure 2.8: Global Number of Contactless (NFC & FeliCa)-capable Mobile Handsets (m), 2020-2026
      • ii. Juniper Research's View: Mobile Contactless Ticketing
  • 2.4 Regional Analysis
    • 2.4.1 North America
      • i. US
      • ii. Canada
    • 2.4.2 Latin America
      • i. Brazil
      • ii. Mexico
    • 2.4.3 West Europe
      • i. UK
      • ii. France
      • iii. Germany
    • 2.4.4 Central and East Europe
      • i. Russia
      • ii. Poland
      • iii. Sweden
    • 2.4.5 Far East & China
      • i. China
      • ii. Japan
      • iii. South Korea
    • 2.4.6 Indian Subcontinent
      • i. India
    • 2.4.7 Rest of Asia Pacific
      • i. Singapore
      • ii. Australia
    • 2.4.8 Africa & Middle East
      • i. Saudi Arabia

3. Digital Ticketing: Future Outlook

  • 3.1 Future Ticketing Outlook
    • 3.1.1 Future Outlook: Mobile Ticketing
    • 3.1.2 Future Outlook: Contactless Ticketing
    • 3.1.3 Future Outlook: Wearables Ticketing
      • i. Juniper Research's View
    • 3.1.4 Secure Ticketing Using HCE
      • i. Juniper Research's View
    • 3.1.5 Account-based Ticketing
      • i. Juniper Research's View
    • 3.1.6 MaaS
      • i. Benefits of MaaS
      • ii. Current MaaS Deployment Level
      • iii. Implications for Ticketing
      • iv. Juniper Research's View
    • 3.1.7 RCS
      • i. Challenges to Use in Ticketing
      • ii. Juniper Research's View
    • 3.1.8 Chatbots & Ticketing
      • i. Challenges to Chatbot Use in Ticketing
      • ii. Juniper Research's View
    • 3.1.9 Voice Assistant Ticketing
      • i. Challenges to Use in Ticketing
    • 3.1.10 IoT & Ticketing
      • i. Challenges to Use in Ticketing
      • ii. Future Outlook
      • iii. Juniper Research's View

4. Digital Ticketing: Competitor Leaderboard & Vendor Profiles

  • Table 4.1: Juniper Research Competitor Leaderboard: Digital Ticketing Vendors Included & Product Portfolio
  • Figure 4.2: Juniper Research Competitor Leaderboard for Digital Ticketing
  • Table 4.3: Juniper Research Competitor Leaderboard: Digital Ticketing Vendors & Positioning
  • Figure 4.4: Juniper Research Leaderboard Heatmap: Digital Ticketing Vendors
  • 4.1 Juniper Research Leaderboard Assessment Methodology
    • 4.1.1 Limitations & Interpretation
      • Table 4.5: Juniper Research Competitor Leaderboard Scoring Criteria
  • 4.2 Vendor Profiles - Digital Ticketing Vendors
    • i. Conduent
      • Table 4.6: Conduent Financial Snapshot ($m), 2017-2020
    • ii. Cubic Transportation System
    • iii. G+D
      • Table 4.7: G+D Financial Snapshot (€m), 2017-2020
    • iv. IDEMIA
    • v. INIT
      • Table 4.8: INIT Financial Snapshot (€m), 2017-2020
    • vi. Margento
      • Figure 4.9: Margento's Mobile Ticketing Solution
    • vii. Masabi
      • Table 4.10: Masabi Funding Rounds, 2010-2020
    • viii. NXP
      • Table 4.11: NXP Financial Snapshot ($m), 2017-2020
    • ix. OTI Global
      • Table 4.12: OTI Global Financial Snapshot ($'000), 2017-2020
    • x. Ridango
    • xi. Thales
      • Table 4.13: Thales Financial Snapshot (€m), 2017-2020
    • xii. Unwire
    • xiii. Visa
      • Table 4.14: Visa Financial Snapshot ($m), 2017-2020
    • xiv. Vix Technology
    • xv. Wizway Solutions

5. Digital Ticketing: Market Forecasts

  • 5.1 Methodology & Assumptions
    • 5.1.1 Base Forecast
    • 5.1.2 Assumptions
    • 5.1.3 Further Methodology
    • 5.1.4 Mobile Ticketing
    • 5.1.5 Online Ticketing
    • 5.1.6 Category Definitions
      • Figure 5.1: Mobile, Online & Wearable Ticketing Forecast Methodology
  • 5.2 Forecast Summary: Mobile, Online & Wearable Ticketing
    • 5.2.1 Mobile Ticketing Users
      • Figure & Table 5.2: Total Unique Mobile Ticketing Users (m), Split by 8 Key Regions, 2021-2026
    • 5.2.2 Online Ticketing Users
      • Figure & Table 5.3: Total Number of Unique Online Ticketing Users (m), Split by 8 Key Regions, 2021-2026
    • 5.2.3 Total Digital Ticketing Transaction Volume - Mobile, Online and Wearable Ticketing
      • Figure & Table 5.4: Global Digital Ticketing Transaction Volume (m), 2021-2026
    • 5.2.4 Total Digital Ticketing Transaction Value - Mobile and Online Ticketing
      • Figure & Table 5.5: Global Digital Ticketing Transaction Value ($m), 2021-2026