市場調查報告書
商品編碼
1471187
訂閱/定期收費管理市場:按產品、支付模式、產業、部署 - 2024-2030 年全球預測Subscription/Recurring Billing Management Market by Product (Service, Solution), Payment Mode (Fixed Payments, Variable Payments), Industry, Deployment - Global Forecast 2024-2030 |
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訂閱/定期收費管理市場規模預計到 2023 年為 79.9 億美元,到 2024 年達到 92.8 億美元,預計到 2030 年將達到 227.6 億美元,複合年成長率為 16.11%。
訂閱/經常性收費管理包括企業用來監督和簡化訂閱或經常性收益模式的收費週期的流程、工具和技術。此管理系統自動化並管理收費流程,從訂閱設定、申請、付款到訂閱變更和取消。確保為您的企業和客戶提供無縫且一致的收費體驗。訂閱/定期收費管理市場主要是由軟體、媒體、娛樂和電子商務等各行業擴大採用基於訂閱的經營模式所推動的。消費者對彈性、個人化體驗和自動更新便利性的偏好進一步推動了這一趨勢。此外,對高效且可擴展的收費解決方案來處理大量交易的需求以及最大限度地減少收費錯誤和提高客戶滿意度的願望也在 Masu 的市場成長中發揮著重要作用。儘管市場成長,市場面臨滿足不同地區不同付款法規、管理客戶流失、確保付款資料安全等挑戰。然而,付款技術的創新以及用於預測分析和自動化決策的人工智慧(AI)和機器學習(ML)的整合將進一步提高效率和客戶體驗,為市場成長開闢新的途徑。
主要市場統計 | |
---|---|
基準年[2023] | 79.9億美元 |
預測年份 [2024] | 92.8億美元 |
預測年份 [2030] | 227.6億美元 |
複合年成長率(%) | 16.11% |
支付方式:對於服務需求波動的客戶來說,可變的支付方式有很大的好處。
固定付款是客戶同意在一段時間內為產品或服務支付的一致的、經常性的費用。這種付款方式的特點是可預測且穩定,因為金額在整個認購期間內不會改變。固定付款是軟體授權、會員費和服務合約等長期訂閱的熱門選擇,因為客戶重視成本透明度和易於控制。相比之下,可變付款會根據使用情況和消費水平而變化,提供靈活的申請方法,使您的費用與您收到的實際價值保持一致。這種支付方式可以涵蓋廣泛的服務和產品,包括公共服務、通訊和雲端處理資源。這使得企業能夠根據個人客戶的需求客製化定價策略,並提供更個人化的服務體驗。對於客戶來說,他們只需為他們使用的內容付費,從而降低成本並提高滿意度。
資訊科技和娛樂產業對訂閱/定期收費管理模式的需求不斷成長
航太和國防產業擴大轉向訂閱/定期收費管理模式,特別是在 SaaS(軟體即服務)和用於設計、模擬和製造流程的 MRO(維護、維修、大修)服務等領域。它正在變得一體化。在汽車和交通領域,汽車租賃、共乘服務以及網路連線和娛樂等汽車服務正在考慮採用訂閱模式。銀行、金融服務和保險業擴大採用訂閱模式來提供高級財務諮詢、投資平台和保險產品等服務,從而增加了對訂閱/定期收費管理解決方案的需求。這些解決方案透過持續參與和客製化服務為客戶創造價值,並為企業提供穩定的收入和交叉銷售機會。建築、建造和房地產行業的訂閱/收費管理模式正在見證用於計劃管理、設計和物業管理服務的軟體解決方案的增加。在消費品和零售業,訂閱/定期收費管理擴大用於產品交付和會員專屬福利。這種方法可以幫助企業建立忠誠的客戶群並收集有關客戶偏好的有價值的資料。教育機構和服務供應商正在採用線上課程、輔導服務和教育軟體的訂閱模式,轉向訂閱/定期收費管理實踐。這種轉變為學習者提供了更大的可及性和彈性,並為提供者提供了可預測的收益和提升銷售附加服務的機會。訂閱服務正在能源和公共事業行業興起,重點是可再生能源供應和能源管理服務。這些模型需要訂閱/定期收費管理,為提供者提供穩定的收益和客戶參與機會。政府和公共部門擴大在行政軟體服務、監控和基礎設施維護等領域採用訂閱模式,進一步增加了對訂閱/定期收費管理的需求。這種方法還可以帶來更好的預算管理和持續的服務改進,從而使公共服務和公民受益。在醫療保健和生命科學領域,遠端醫療、個人化醫療和健康計畫等服務擴大採用訂閱模式。這些模型需要高效的訂閱/定期收費管理,以幫助提供者確保經常性收益並提高病人參與。資訊科技產業是訂閱/定期收費管理的著名最終用戶,提供從雲端運算和資料儲存到軟體和平台存取的廣泛服務。這種方法透過持續的服務和支援促進創新、擴充性和客戶維繫。製造商正在採用設備即服務 (EaaS)、軟體和維護服務的訂閱模式。這使得從傳統的資本支出模型過渡到營運支出模型,為客戶提供成本效率和彈性,同時確保提供者的可預測收益。訂閱/定期收費管理在媒體和娛樂產業中越來越受歡迎,適用於音樂、視訊和遊戲等基於訂閱的串流媒體服務。這些模式透過以固定的經常性費用提供豐富的內容庫,培養長期的客戶關係和穩定的收益流,徹底改變了內容消費。電信業者長期以來依賴訂閱模式來提供語音、資料和多媒體服務。現在,越來越多的公司正在對基於訂閱的新附加價值服務(例如雲端儲存、設備保險和獨家內容)採用訂閱/定期收費管理,以提高客戶忠誠度和收益。旅遊和酒店業對基於訂閱的服務(例如獨家旅行計劃、忠誠度計畫和住宿設施升級)採用訂閱/定期收費管理。這些模式為客戶提供便利和個人化的體驗,同時為企業提供經常性收入和更深層的客戶參與機會。
區域洞察
在美洲,訂閱/定期收費管理市場正在經歷強勁成長,這主要是由於基於訂閱的經營模式在技術、媒體和通訊等各個行業的快速採用。由於其先進的技術基礎設施和主要市場參與者的強大影響力,美國已成為該區域市場的主要貢獻者。此外,對付款系統的更嚴格監管和靈活付款解決方案的出現正在推動訂閱經濟的擴張,刺激了對有效收費管理解決方案的需求。在歐洲、中東和非洲地區,歐洲對訂閱/定期收費管理的需求很高,這主要是由於圍繞資料隱私和消費者權利的嚴格監管要求,迫使企業實施高效的訂閱管理系統。在中東和非洲,由於其早期階段、數位化轉型努力、網際網路普及不斷提高以及專注於 Masu 產品的新興企業生態系統不斷發展,該市場正在逐步成長。這些地區消費者對 OTT 平台、數位新聞和健身訂閱的需求不斷成長也促進了市場成長。在龐大的消費群、可支配收入的增加以及數位服務日益普及的推動下,亞太地區的訂閱/定期收費管理市場正在快速成長。在電子商務領域不斷擴大、中小企業數量增加以及 COVID-19 大流行後向訂閱模式轉變的推動下,包括中國、印度和日本在內的國家的普及正在大幅提高。
FPNV定位矩陣
FPNV 定位矩陣對於評估訂閱/定期收費管理市場至關重要。我們檢視與業務策略和產品滿意度相關的關鍵指標,以對供應商進行全面評估。這種深入的分析使用戶能夠根據自己的要求做出明智的決策。根據評估,供應商被分為四個成功程度不同的像限:前沿(F)、探路者(P)、利基(N)和重要(V)。
市場佔有率分析
市場佔有率分析是一個綜合工具,可以對訂閱/定期收費管理市場中供應商的現狀進行深入而深入的研究。全面比較和分析供應商在整體收益、基本客群和其他關鍵指標方面的貢獻,以便更好地了解公司的績效及其在爭奪市場佔有率時面臨的挑戰。此外,該分析還提供了對該行業競爭特徵的寶貴見解,包括在研究基準年觀察到的累積、分散主導地位和合併特徵等因素。詳細程度的提高使供應商能夠做出更明智的決策並制定有效的策略,從而在市場上獲得競爭優勢。
1. 市場滲透率:提供有關主要企業所服務的市場的全面資訊。
2. 市場開拓:我們深入研究利潤豐厚的新興市場,並分析其在成熟細分市場的滲透率。
3. 市場多元化:提供有關新產品發布、開拓地區、最新發展和投資的詳細資訊。
4. 競爭評估和情報:對主要企業的市場佔有率、策略、產品、認證、監管狀況、專利狀況和製造能力進行全面評估。
5. 產品開發與創新:提供對未來技術、研發活動和突破性產品開發的見解。
1.訂閱/定期收費管理市場的市場規模和預測是多少?
2.在訂閱/定期收費管理市場的預測期內,需要考慮投資哪些產品、細分市場、應用程式和領域?
3. 訂閱/定期收費管理市場的技術趨勢和法規結構是什麼?
4.訂閱/定期收費管理市場主要供應商的市場佔有率為何?
5.進入訂閱/定期收費管理市場的適當型態或策略手段是什麼?
[190 Pages Report] The Subscription/Recurring Billing Management Market size was estimated at USD 7.99 billion in 2023 and expected to reach USD 9.28 billion in 2024, at a CAGR 16.11% to reach USD 22.76 billion by 2030.
Subscription/recurring billing management encompasses the processes, tools, and technologies used by businesses to oversee and streamline the billing cycle for subscription-based or recurring revenue models. This management system automates and manages the billing process, from subscription setup, invoicing, and payments to subscription changes and cancellations. It ensures a seamless, consistent billing experience for both the business and its customers. The subscription/recurring billing management market is primarily driven by the increasing adoption of the subscription-based business model across various industries, including software, media, entertainment, and e-commerce. This trend is further propelled by consumer preferences for flexibility, personalized experiences, and the convenience of automatic renewals. Additionally, the need for efficient, scalable billing solutions to handle large volumes of transactions and the desire to minimize billing errors and enhance customer satisfaction has a crucial role in market growth. Despite its growth, the market faces challenges such as compliance with diverse payment regulations across regions, managing customer churn, and ensuring the security of payment data. However, innovations in payment technologies and the integration of Artificial Intelligence (AI) and Machine Learning (ML) for predictive analytics and automated decision-making can further enhance efficiency and customer experience and open up new avenues for market growth.
KEY MARKET STATISTICS | |
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Base Year [2023] | USD 7.99 billion |
Estimated Year [2024] | USD 9.28 billion |
Forecast Year [2030] | USD 22.76 billion |
CAGR (%) | 16.11% |
Payment Mode: Significant benefits of variable payment methods for customers with fluctuating service needs
Fixed payments refer to a consistent, recurring charge that a customer agrees to pay for a product or service over a certain period. This payment mode is characterized by its predictability and stability, as the amount remains unchanged throughout the duration of the subscription. Customers appreciate the transparency and ease of managing their expenses, making fixed payments a popular choice for long-term subscriptions, such as software licenses, membership fees, and service contracts. Variable payments, in contrast, fluctuate based on usage or consumption levels, providing a flexible billing approach that aligns charges with the actual value received. This payment mode can accommodate a wide range of services and products, including utility services, telecommunication, and cloud computing resources. It allows businesses to tailor their pricing strategies to individual customer needs, offering a more personalized service experience. For customers, variable payments ensure that they only pay for what they use, which can lead to cost savings and higher satisfaction levels.
Industry: Growing demand for subscription/recurring billing management models in information technology and entertainment industry
The aerospace & defense industry is gradually integrating subscription/recurring billing management models, particularly in areas such as software-as-a-service (SaaS) for design, simulation, and manufacturing processes, as well as for maintenance, repair, and overhaul (MRO) services. In the automotive & transportation sector, subscription models are being explored for vehicle leasing, ridesharing services, and in-vehicle services, such as internet connectivity and entertainment. The banking, financial services & insurance sectors are increasingly adopting subscription models for services such as premium financial advisory, access to investment platforms, and insurance products, creating a need for subscription/recurring billing management solutions. These solutions offer clients value through ongoing engagement and tailored services while providing firms with steady income and opportunities for cross-selling. Subscription/recurring billing management models in building, construction & real estate are seeing an uptake in software solutions for project management, design, and real estate management services. The consumer goods & retail industry is increasingly leveraging subscription/recurring billing management for product delivery and exclusive member benefits. This approach helps businesses build loyal customer bases and gather valuable data on customer preferences. Educational institutions and service providers are adopting subscription models for online courses, tutoring services, and educational software, thus shifting to subscription/recurring billing management methods. This shift allows for increased accessibility and flexibility for learners while providing predictable revenue and opportunities for providers to upsell additional services. Subscription services in the energy & utilities industry are emerging, particularly in renewable energy offerings and energy management services. These models require subscription/recurring billing management, giving providers stable revenue and customer engagement opportunities. The government & public sector are seeing the adoption of subscription models in areas including software services for public administration, surveillance, and infrastructure maintenance, further creating a demand for subscription/recurring billing management. This approach can lead to improved budget management and continuous service improvement, benefiting public services and citizens alike. Subscription models are being increasingly employed in healthcare & life sciences for services such as telemedicine, personalized medicine, and wellness programs. These models require efficient subscription/recurring billing management, enabling providers to secure recurrent revenue and enhance patient engagement. The information technology sector is among the notable end users of subscription/recurring billing management, offering a wide range of services from cloud computing and data storage to software and platform access. This approach facilitates innovation, scalability, and customer retention through ongoing services and support. Manufacturers are adopting subscription models for equipment-as-a-service (EaaS), software, and maintenance services. This allows firms to transition from traditional capital expenditure models to operating expenditure models, providing customers with cost-effectiveness and flexibility while ensuring predictable revenue for providers. Subscription/recurring billing management is getting popular in the media & entertainment industry, with subscription-based streaming services for music, video, and gaming. These models have revolutionized content consumption by offering extensive libraries of content for a fixed recurring fee, fostering long-term customer relationships and consistent revenue streams. Telecommunication companies have long relied on subscription models for providing voice, data, and multimedia services. Increasingly, these firms are adopting subscription/recurring billing management for their newer subscription-based value-added services, such as cloud storage, device insurance, and exclusive content, enhancing customer loyalty and revenue. The travel & hospitality industry is adopting subscription/recurring billing management for subscription-based services, including exclusive travel deals, loyalty programs, and accommodation upgrades. These models offer customers convenience and personalized experiences while providing businesses with recurring income and opportunities for deeper customer engagement.
Regional Insights
In the Americas, the subscription/recurring billing management market is witnessing robust growth, driven primarily by the rapid adoption of subscription-based business models across various industries, including technology, media, and telecommunications. The United States stands out as the major contributor to the regional market, owing to advanced technological infrastructure and a strong presence of major market players. Additionally, regulatory advancements in payment systems and the emergence of flexible payment solutions are facilitating the expansion of the subscription economy, thereby fueling the demand for effective billing management solutions. In the EMEA, Europe shows a higher demand for subscription/recurring billing management, primarily owing to stringent regulatory requirements around data privacy and consumer rights that compel businesses to deploy efficient subscription management systems. In the Middle East and Africa, although the market is in its nascent stages, it is gradually showing growth, attributed to digital transformation efforts, increasing internet penetration, and a growing startup ecosystem focusing on SaaS products. The rise in consumer demand for OTT platforms, digital news, and fitness subscriptions in these regions is also contributing to market growth. Asia-Pacific is exhibiting rapid growth in the subscription/recurring billing management market, attributed to the vast consumer base, rising disposable incomes, and increasing adoption of digital services. Countries including China, India, and Japan are showcasing robust adoption, buoyed by the expanding e-commerce sector, a growing number of SMEs, and a shift towards subscription models in the aftermath of the COVID-19 pandemic.
FPNV Positioning Matrix
The FPNV Positioning Matrix is pivotal in evaluating the Subscription/Recurring Billing Management Market. It offers a comprehensive assessment of vendors, examining key metrics related to Business Strategy and Product Satisfaction. This in-depth analysis empowers users to make well-informed decisions aligned with their requirements. Based on the evaluation, the vendors are then categorized into four distinct quadrants representing varying levels of success: Forefront (F), Pathfinder (P), Niche (N), or Vital (V).
Market Share Analysis
The Market Share Analysis is a comprehensive tool that provides an insightful and in-depth examination of the current state of vendors in the Subscription/Recurring Billing Management Market. By meticulously comparing and analyzing vendor contributions in terms of overall revenue, customer base, and other key metrics, we can offer companies a greater understanding of their performance and the challenges they face when competing for market share. Additionally, this analysis provides valuable insights into the competitive nature of the sector, including factors such as accumulation, fragmentation dominance, and amalgamation traits observed over the base year period studied. With this expanded level of detail, vendors can make more informed decisions and devise effective strategies to gain a competitive edge in the market.
Key Company Profiles
The report delves into recent significant developments in the Subscription/Recurring Billing Management Market, highlighting leading vendors and their innovative profiles. These include 2Checkout.com, Inc. by VeriFone Holdings, Inc., ActivePlatform, Amazon.com, Inc., Aria Systems, Inc., Billwerk+ Germany GmbH, BluSynergy, Braintree by PayPal Holdings, Inc., Cerillion PLC, ChargeBee, Inc., Cleverbridge AG, Conga, DXC Technology Company, FastSpring, FreshBooks, Gotransverse LLC, LogiSense Corporation, MoonClerk LLC, Oracle Corporation, Recurly, Inc., Salesforce.com, Inc., SAP SE, SOFTRAX by TELUS Agriculture Solutions Inc., Stripe, Zoho Corporation Pvt. Ltd., and Zuora, Inc..
Market Segmentation & Coverage
1. Market Penetration: It presents comprehensive information on the market provided by key players.
2. Market Development: It delves deep into lucrative emerging markets and analyzes the penetration across mature market segments.
3. Market Diversification: It provides detailed information on new product launches, untapped geographic regions, recent developments, and investments.
4. Competitive Assessment & Intelligence: It conducts an exhaustive assessment of market shares, strategies, products, certifications, regulatory approvals, patent landscape, and manufacturing capabilities of the leading players.
5. Product Development & Innovation: It offers intelligent insights on future technologies, R&D activities, and breakthrough product developments.
1. What is the market size and forecast of the Subscription/Recurring Billing Management Market?
2. Which products, segments, applications, and areas should one consider investing in over the forecast period in the Subscription/Recurring Billing Management Market?
3. What are the technology trends and regulatory frameworks in the Subscription/Recurring Billing Management Market?
4. What is the market share of the leading vendors in the Subscription/Recurring Billing Management Market?
5. Which modes and strategic moves are suitable for entering the Subscription/Recurring Billing Management Market?