市場調查報告書
商品編碼
1390462
2023-2028 年按組件、業務功能、企業規模、垂直行業和地區分類的自動化即服務市場報告Automation as a Service Market Report by Component, Business Function, Enterprise Size, Vertical, and Region 2023-2028 |
2022年,全球自動化即服務市場規模達到60億美元。展望未來, IMARC Group預計到2028年市場規模將達到253億美元,2022-2028年複合年成長率(CAGR)為27.10%。提高營運效率和大幅節省成本的需求日益成長,對數位工具和解決方案的需求不斷成長,以及人工智慧 (AI) 和機器學習 (ML) 等先進技術的整合以提高效率是一些主要因素推動市場。
自動化即服務 (AaaS) 是一種基於雲端的解決方案,可讓企業透過各種任務和工作流程的自動化來簡化和最佳化其流程。它依靠人工智慧 (AI)、機器學習 (ML) 和機器人流程自動化 (RPA) 等先進技術,有效處理不同部門和職能之間的重複且耗時的任務。除此之外,它還提供了一種經濟高效且可擴展的自動化方法,使組織能夠消除手動干預、減少錯誤並提高生產力。
目前,AaaS 的採用率不斷上升,因為它提供了根據特定業務需求客製化自動化解決方案的靈活性,正在支持市場的成長。除此之外,AaaS 的使用不斷增加,因為它使公司能夠專注於更高價值的活動,提高競爭力,並獲得更快、更準確的結果,正在加強市場成長。此外,由於全球遠距工作文化的興起,對 AaaS 的需求不斷成長,對市場產生了積極影響。除此之外,AaaS 的採用率不斷上升,因為它可以透過最佳化流程減少紙張使用、能源消耗和碳排放,從而為永續發展做出貢獻,這為行業投資者提供了利潤豐厚的成長機會。此外,人們越來越關注增強安全性以避免網路威脅,這也促進了市場的成長。與此一致的是,全球 AaaS 供應商數量的增加正在推動市場成長。
提高營運效率的需求日益成長
AaaS 的採用率不斷上升,因為它可以提高營運效率並為各個行業節省大量成本,從而促進了市場的成長。此外,它還可以輕鬆地自動執行重複且耗時的任務,從而減少對體力勞動的依賴。這不僅可以最大限度地減少人為錯誤,還可以顯著加快任務完成速度。因此,組織可以最佳化資源分配,將員工分配給更具策略性的任務,並最終實現更高水準的生產力。除此之外,AaaS 解決方案通常採用即用即付或訂閱模式運行,無需對基礎設施或軟體進行大量前期投資,這提供了良好的市場前景。這種經濟高效的方法使各種規模的企業都能獲得先進的自動化功能,而不會增加預算。
對數位工具和解決方案的需求不斷成長
由於多個行業對數位工具和解決方案的需求不斷成長,AaaS 的採用率不斷上升,推動了市場的成長。與此相適應,各種企業正在實現營運現代化並採用數位技術。他們需要能夠與其不斷發展的工作流程無縫整合的工具和解決方案。除此之外,AaaS 透過提供補充數位計畫的自動化功能,完美地實現了這一目標。此外,AaaS 允許組織實現從客戶服務到供應鏈管理等各個方面的營運自動化。這種整合不僅提高了效率,還增強了客戶體驗並促進數據驅動的決策。
融合先進技術,提升效率
將人工智慧 (AI)、機器學習 (ML) 和機器人流程自動化 (RPA) 等先進技術整合到 AaaS 中以提高效率,正在加強市場的成長。據此,它們允許 AaaS 供應商提供先進的自動化解決方案。除此之外,人工智慧和機器學習演算法允許 AaaS 平台從資料中學習並適應不斷變化的環境,使自動化更加智慧和適應性強。另一方面,RPA 專注於自動化基於規則的重複性任務,以提高效率,這提供了積極的市場前景。此外,這些技術進步使 AaaS 對於尋求在不斷發展的業務環境中保持競爭力的組織來說成為有吸引力的選擇。
IMARC Group提供了對市場報告各細分市場主要趨勢的分析,以及 2023 年至 2028 年全球、區域和國家層面的預測。我們的報告根據組件、業務功能、企業規模和垂直領域對市場進行了分類。
解決方案
服務
解決方案佔據大部分市場佔有率
該報告根據組成部分提供了詳細的市場細分和分析。這包括解決方案和服務。根據該報告,解決方案代表了最大的部分。 AaaS 解決方案包含廣泛的自動化功能,包括機器人流程自動化 (RPA)、人工智慧 (AI)、機器學習 (ML) 和各種工作流程自動化工具。它旨在滿足特定的業務需求,使組織能夠有效地自動化任務和流程。它提供預先建置的自動化模板和可自訂的工作流程,使企業可以更輕鬆地實現自動化,而無需進行大量的編碼或開發工作。它允許組織跨部門自動化任務,從財務和人力資源 (HR) 到客戶服務和供應鏈管理。
資訊科技
銷售和行銷
營運
金融
人力資源
其他
金融業佔最大
報告還根據業務功能對市場進行了詳細的細分和分析。這包括資訊科技、銷售和行銷、營運、財務、人力資源等。報告顯示,金融佔據了最大的市場佔有率。財務是指組織內財務流程和職能的自動化。它涉及使用 AaaS 解決方案來簡化和最佳化財務任務,例如會計、發票、預算和財務報告。為財務職能量身定做的 AaaS 解決方案可以高精度、高效地處理重複性、資料密集的財務操作。透過自動化財務流程,企業可以大幅減少人工工作、最大限度地減少錯誤並提高對財務法規的合規性。金融領域的 AaaS 解決方案通常與現有的會計系統和軟體整合,使財務部門的自動化更加順暢。
大型企業
中小企業
大型企業代表主導細分市場
該報告根據企業規模對市場進行了詳細的細分和分析。這包括大型企業和中小企業。報告稱,大型企業佔最大部分。大型企業通常被定義為擁有大量勞動力和廣泛業務的組織。這些組織通常擁有複雜且多樣化的業務流程,可以從自動化中受益匪淺。為大型企業量身定做的 AaaS 解決方案旨在解決其營運的規模和複雜性。它們提供可擴展性,使這些組織能夠實現跨不同部門的廣泛功能的自動化,例如財務、人力資源 (HR)、供應鏈和客戶服務。大型企業利用 AaaS 來提高營運效率、降低成本並加速決策流程。
BFSI
電信和資訊技術
零售和消費品
醫療保健和生命科學
製造業
其他
BFSI 在市場上表現出明顯的主導地位
報告還提供了基於垂直市場的詳細細分和分析。這包括 BFSI、電信和 IT、零售和消費品、醫療保健和生命科學、製造業等。報告顯示,BFSI 佔據最大的市場佔有率。專為 BFSI 量身定做的 AaaS 解決方案提供自動化功能,可滿足銀行、投資公司和保險公司等金融機構的特定需求和挑戰。它們在自動化關鍵流程(例如客戶入職、貸款發放、詐欺檢測和索賠處理)方面發揮著至關重要的作用。這些解決方案簡化了嚴格財務法規的合規性,增強了安全措施,並透過減少處理時間來改善客戶體驗。它們有助於提高營運效率、降低營運成本並改善風險管理。
北美洲
美國
加拿大
亞太
中國
日本
印度
韓國
澳洲
印尼
其他
歐洲
德國
法國
英國
義大利
西班牙
俄羅斯
其他
拉丁美洲
巴西
墨西哥
其他
中東和非洲
北美市場領先,佔據最大的自動化即服務市場佔有率
市場研究報告還對所有主要區域市場進行了全面分析,其中包括北美(美國和加拿大);亞太地區(中國、日本、印度、韓國、澳洲、印尼等);歐洲(德國、法國、英國、義大利、西班牙、俄羅斯等);拉丁美洲(巴西、墨西哥等);以及中東和非洲。報告稱,北美佔據最大的市場佔有率。
由於主要 AaaS 供應商和技術創新者的存在,北美佔據了最大的市場佔有率。此外,自動化的日益普及,特別是在金融和醫療保健等行業,正在加強該地區市場的成長。除此之外,對簡化營運和降低業務成本不斷成長的需求提供了積極的市場前景。與此一致的是,對資料安全日益成長的需求正在支持北美地區市場的成長。
一些參與者正在不斷創新,開發更先進、更智慧的自動化解決方案。他們正在投資研發 (R&D) 活動來增強他們的產品,整合人工智慧 (AI)、機器學習 (ML) 和機器人流程自動化 (RPA) 功能,使他們的解決方案更加智慧、適應性更強。此外,主要製造商正在與客戶密切合作,根據特定業務需求客製化解決方案。它們確保與現有系統和流程的無縫整合,使組織更容易採用和實施自動化。除此之外,主要參與者透過投資先進的安全措施來保護敏感資料,從而優先考慮資料安全和遵守行業法規。
自動化無所不在公司
藍棱鏡有限公司
HCL科技有限公司
惠普企業開發有限公司
國際商業機器公司
科法克斯公司
微軟公司
好的
佩加系統公司
UiPath
(請注意,這只是關鍵參與者的部分列表,報告中提供了完整列表。)
2020 年,印度微軟公司發布了 Microsoft Power Automate Desktop,這是一種基於桌面的新型機器人流程自動化 (RPA) 創作解決方案,可為組織中的每個人擴展低程式碼自動化功能。它使編碼人員和非編碼人員能夠跨桌面和 Web 應用程式自動化流程和任務。
2023 年,Automation Anywhere 與 Google Cloud 合作,將生成式人工智慧 (AI) 和智慧自動化結合在一起,加速 AI 在企業中的採用。
2020 年,領先的企業機器人流程自動化 (RPA) 軟體公司 UiPath 宣布增強其業務合作夥伴計劃,使世界各地的組織能夠利用超自動化的力量。
The global automation as a service market size reached US$ 6.0 Billion in 2022. Looking forward, IMARC Group expects the market to reach US$ 25.3 Billion by 2028, exhibiting a growth rate (CAGR) of 27.10% during 2022-2028. The growing need to enhance operational efficiency and deliver substantial cost savings, rising demand for digital tools and solutions, and integration of advanced technologies, such as artificial intelligence (AI) and machine learning (ML), to enhance efficiency are some of the major factors propelling the market.
Automation as a service (AaaS) is a cloud-based solution that offers businesses the ability to streamline and optimize their processes through the automation of various tasks and workflows. It relies on advanced technologies, such as artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA), to efficiently handle repetitive and time-consuming tasks across different departments and functions. Besides this, it provides a cost-effective and scalable approach to automation that allows organizations to eliminate manual interventions, reduce errors, and enhance productivity.
At present, the rising adoption of AaaS, as it offers flexibility to customize automation solutions according to specific business needs, is supporting the growth of the market. Besides this, the increasing employment of AaaS, as it allows companies to focus on higher-value activities, boost competitiveness, and achieve faster and more accurate results, is strengthening the market growth. Additionally, the growing demand for AaaS due to the increasing remote work culture across the globe is positively influencing the market. Apart from this, the rising adoption of AaaS, as it can contribute to sustainability efforts by reducing paper usage, energy consumption, and carbon emissions through optimized processes is offering lucrative growth opportunities to industry investors. Furthermore, the increasing focus on enhanced safety to avoid cyber threats is bolstering the market growth. In line with this, the rising number of AaaS providers around the world is propelling the market growth.
Growing need to enhance operational efficiency
The rising adoption of AaaS, as it can enhance operational efficiency and deliver substantial cost savings to various industries, is contributing to the market growth. In addition, it easily automates repetitive and time-consuming tasks, which reduces the reliance on manual labor. This not only minimizes human errors but also significantly accelerates task completion. As a result, organizations can optimize resource allocation, allocate their workforce to more strategic tasks, and ultimately achieve higher levels of productivity. Apart from this, AaaS solutions often operate on a pay-as-you-go or subscription model that eliminates the need for large upfront investments in infrastructure or software, which is offering a favorable market outlook. This cost-effective approach enables businesses of all sizes to access advanced automation capabilities without straining their budgets.
Increasing demand for digital tools and solutions
The rising adoption of AaaS due to the increasing demand for digital tools and solutions in several industries is propelling the growth of the market. In line with this, various businesses are modernizing their operations and adapting digital technologies. They require tools and solutions that can seamlessly integrate with their evolving workflows. Apart from this, AaaS aligns perfectly with this objective by offering automation capabilities that complement digital initiatives. In addition, AaaS allows organizations to automate various aspects of their operations, from customer service to supply chain management. This integration not only improves efficiency but also enhances customer experiences and facilitates data-driven decision-making.
Integration of advanced technologies to enhance efficiency
The integration of advanced technologies, such as artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA), in AaaS to enhance efficiency is strengthening the growth of the market. In line with this, they allow AaaS providers to offer advanced automation solutions. Apart from this, AI and ML algorithms allow AaaS platforms to learn from data and adapt to changing circumstances, making automation more intelligent and adaptable. On the other hand, RPA specializes in automating rule-based and repetitive tasks that enhance efficiency, which is offering a positive market outlook. Furthermore, these technological advancements make AaaS an attractive choice for organizations seeking to stay competitive in an ever-evolving business landscape.
IMARC Group provides an analysis of the key trends in each segment of the market report, along with forecasts at the global, regional, and country levels from 2023-2028. Our report has categorized the market based on component, business function, enterprise size, and vertical.
Solution
Services
Solution accounts for the majority of the market share
The report has provided a detailed breakup and analysis of the market based on the component. This includes solution and services. According to the report, solution represented the largest segment. AaaS solution comprises a wide array of automation capabilities, including robotic process automation (RPA), artificial intelligence (AI), machine learning (ML), and various workflow automation tools. It is designed to cater to specific business needs, enabling organizations to automate tasks and processes efficiently. It provides pre-built automation templates and customizable workflows, which makes it easier for businesses to implement automation without extensive coding or development efforts. It allows organizations to automate tasks across departments, from finance and human resource (HR) to customer service and supply chain management.
Information Technology
Sales and Marketing
Operations
Finance
Human Resource
Others
Finance holds the largest share in the industry
A detailed breakup and analysis of the market based on the business function has also been provided in the report. This includes information technology, sales and marketing, operations, finance, human resource, and others. According to the report, finance accounted for the largest market share. Finance refers to the automation of financial processes and functions within an organization. It involves the use of AaaS solutions to streamline and optimize financial tasks, such as accounting, invoicing, budgeting, and financial reporting. AaaS solutions tailored for finance functions can handle repetitive and data-intensive financial operations with a high degree of accuracy and efficiency. By automating financial processes, businesses can significantly reduce manual effort, minimize errors, and improve compliance with financial regulations. AaaS solutions in finance often integrate with existing accounting systems and software that makes automation smoother for finance departments.
Large Enterprises
Small and Medium Enterprises
Large enterprises represent the leading market segment
The report has provided a detailed breakup and analysis of the market based on the enterprise size. This includes large enterprises and small and medium enterprises. According to the report, large enterprises represented the largest segment. Large enterprises typically defined as organizations with a substantial workforce and extensive operations. These organizations often have complex and diverse business processes that can greatly benefit from automation. AaaS solutions tailored for large enterprises are designed to address the scale and complexity of their operations. They offer scalability, allowing these organizations to automate a wide range of functions across various departments, such as finance, human resource (HR), supply chain, and customer service. Large enterprises leverage AaaS to enhance operational efficiency, reduce costs, and accelerate decision-making processes.
BFSI
Telecom and IT
Retail and Consumer Goods
Healthcare and Life Sciences
Manufacturing
Others
BFSI exhibits a clear dominance in the market
A detailed breakup and analysis of the market based on the vertical has also been provided in the report. This includes BFSI, telecom and IT, retail and consumer goods, healthcare and life sciences, manufacturing, and others. According to the report, BFSI accounted for the largest market share. AaaS solutions tailored for BFSI offer automation capabilities that address the specific needs and challenges of financial institutions, including banks, investment firms, and insurance companies. They play a crucial role in automating critical processes, such as customer onboarding, loan origination, fraud detection, and claims processing. These solutions streamline compliance with stringent financial regulations, enhance security measures, and improve customer experiences by reducing processing times. They assist in increasing operational efficiency, reducing operational costs, and improving risk management.
North America
United States
Canada
Asia-Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa
North America leads the market, accounting for the largest automation as a service market share
The market research report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America accounted for the largest market share.
North America held the biggest market share due to the presence of major AaaS providers and technology innovators. In addition, the rising adoption of automation, particularly in industries like finance and healthcare is strengthening the growth of the market in the region. Besides this, the growing demand to streamline operations and reduce costs in a business is offering a positive market outlook. In line with this, the increasing need for data security is supporting the growth of the market in the North America region.
Several players are continually innovating to develop more advanced and intelligent automation solutions. They are investing in research and development (R&D) activities to enhance their offerings, incorporating artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA) capabilities to make their solutions smarter and more adaptable. In addition, major manufacturers are working closely with clients to customize their solutions to specific business needs. They ensure seamless integration with existing systems and processes, making it easier for organizations to adopt and implement automation. Apart from this, key players are prioritizing data security and compliance with industry regulations by investing in advanced security measures to protect sensitive data.
Automation Anywhere Inc.
Blue Prism Limited
HCL Technologies Limited
Hewlett Packard Enterprise Development LP
International Business Machines Corporation
Kofax Inc.
Microsoft Corporation
NICE
Pegasystems Inc.
UiPath
(Please note that this is only a partial list of the key players, and the complete list is provided in the report.)
In 2020, Microsoft Corporation in India announced Microsoft Power Automate Desktop, a new desktop-based robotic process automate (RPA) authoring solution that expands low-code automation capabilities for everyone in an organization. It enables coders and non-coders alike to automate processes and tasks across desktop and web applications.
In 2023, Automation Anywhere partnered with Google Cloud to bring together generative artificial intelligence (AI) and intelligent automation and accelerate the adoption of AI in enterprises.
In 2020, UiPath, the leading enterprise Robotic Process Automation (RPA) software company, announced enhancements to its Business Partner Program to enable organizations around the world to leverage the power of hyperautomation.