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主動服務市場規模、份額和趨勢分析報告：按服務、按技術、按最終用途、按公司規模、按應用、細分趨勢，2023-2030 年
市場調查報告書
商品編碼
1301245

主動服務市場規模、份額和趨勢分析報告：按服務、按技術、按最終用途、按公司規模、按應用、細分趨勢，2023-2030 年

Proactive Services Market Size, Share & Trends Analysis Report By Service (Technical Support, Design & Consulting), By Technology (Analytics, AI), By End-use, By Enterprise Size, By Application, And Segment Forecasts, 2023 - 2030
出版日期: | 出版商: Grand View Research | 英文 100 Pages | 商品交期: 2-10個工作天內

價格

主動服務市場增長和趨勢

GrandView Research, Inc.最新報告顯示，到2030年，全球主動服務市場規模預計將達到181.9億美元，2023年至2030年復合年增長率為20.8%。

客戶期望的不斷提高、電子商務和其他購物應用程序的高滲透率以及智能手機使用量的增加正在推動對主動服務的需求。降低運營成本、增加可用性和正常運行時間、提高品牌忠誠度和提高保留率等優勢預計將進一步推動市場增長。高級分析、人工智能 (AI) 和機器學習 (ML) 等先進技術的引入預計將有助於細分客戶類型並提供個性化體驗，從而推動市場增長。

採用主動服務使組織不僅能夠滿足正常的客戶期望，還能了解潛在需求。在問題出現之前主動聯繫客戶有助於加強客戶關係。此外，實施主動服務可以及早發現負面信號並保護您的組織免遭升級。通過利用實時數據，主動服務可以幫助準確的客戶細分，並可用於提供更多定制的產品和服務。此外，主動服務可以提供有價值的客戶反饋，從而通過查明需要改進的領域來提高組織的生產力。

大公司正在實施主動服務，以獲得相對於競爭對手的競爭優勢。許多初創公司和中小型企業 (SME) 也正在使用這些服務來打造強大的品牌。因此，為了控製成本並節省時間，組織更願意在問題變得嚴重之前發現並解決問題。例如，Facebook 在其網站和移動應用程序上提供了回答常見問題的內容。Facebook 還允許用戶連接到動態幫助部分，該部分提供有關各種主題的文檔。

主動服務市場報告亮點

  • 到 2022 年，託管服務部門將佔據最大的收入份額，超過 38.5%，因為該部門提供的優勢包括盲點 IT 監控、遵守服務水平協議要求、降低運營成本和提高運營效率。
  • 預計人工智能行業在預測期內的複合年增長率為21.8%。人工智能為組織提供了多種功能，包括高級搜索選項、推薦機制、自動決策和語音識別。所有這些功能都有助於提供主動服務。此外，人工智能支持複雜的分析能力，這是推動該行業增長的最重要因素之一。
  • 中小企業細分市場在預測期內將以22.6% 的複合年增長率增長，因為中小企業可以享受各種好處，例如通過採用主動服務提高運營效率、降低運營成本以及獲得企業級支持，預計將經歷非凡的增長。
  • 端點管理領域預計在預測期內復合年增長率為 22.6%。由於能夠監督和驗證端點設備訪問權限，該領域的需求量很大。更簡單的自動化也會增加安全風險，因此企業正在端點管理上投入資源，以減少安全威脅並確保遵守安全策略。
  • 通過滿足不斷增長的客戶期望並讓客戶了解最新信息，預計零售業在預測期內的複合年增長率將達到 20.6%。此外，零售行業專注於提供個性化的產品和服務，這些產品和服務可以藉助主動服務傳達給客戶。
  • 北美地區佔比最大，2022年將超過34.8%。隨著零售業對提供定制產品和服務的堅定信念不斷發展，該地區對主動服務的需求量很大。此外，北美支持穩定的 IT 基礎設施，這對於順利交付這些服務至關重要。
  • 主要參與者擁有長期的經營業績、龐大的客戶群和顯著的競爭力。除了無機增長戰略外，供應商還強調售後服務，以確保已安裝產品的定期維護。

目錄

第一章 調查方法和範圍

  • 調查方法細分及範圍
  • 信息採購
    • 購買的數據庫
    • GVR 內部數據庫
    • 次要信息和第三方觀點
    • 初步調查
  • 信息分析
    • 數據分析模型
  • 市場形成和數據可視化
  • 驗證和發布數據

第二章執行摘要

  • 主動服務市場 - 競爭概況

3. 主動服務的市場變量、趨勢和範圍

  • 市場譜系展望
    • 母公司市場展望
  • 行業價值鏈分析
  • 市場動態
    • 市場驅動因素分析
    • 市場製約因素/挑戰分析
    • 市場機會分析
  • 商業環境分析工具
    • 波特五力分析
    • PEST分析
  • COVID-19 感染的影響分析

第四章主動服務市場服務展望

  • 2022 年和 2030 年主動服務市場份額（按服務劃分）
  • 設計與諮詢
    • 2018-2030 年市場規模估計和預測
  • 託管服務
    • 2018-2030 年市場規模估計和預測
  • 技術支援
    • 2018-2030 年市場規模估計和預測

5.主動服務市場：技術視角

  • 2022 年和 2030 年主動服務技術市場份額
  • 分析
    • 2018-2030 年市場規模估計和預測
  • 人工智能
    • 2018-2030 年市場規模估計和預測
  • 其他
    • 2018-2030 年市場規模估計和預測

第六章主動服務市場公司規模展望

  • 2022 年和 2030 年按公司規模劃分的主動服務市場份額
  • 大公司
    • 2018-2030 年市場規模估計和預測
  • 中小企業
    • 2018-2030 年市場規模估計和預測

第七章主動服務市場應用展望

  • 2022 年和 2030 年按應用劃分的主動服務市場份額
  • 雲管理
    • 2018-2030 年市場規模估計和預測
  • 客戶體驗管理
    • 2018-2030 年市場規模估計和預測
  • 數據中心管理
    • 2018-2030 年市場規模估計和預測
  • 端點管理
    • 2018-2030 年市場規模估計和預測
  • 網絡管理
    • 2018-2030 年市場規模估計和預測
  • 其他
    • 2018-2030 年市場規模估計和預測

第八章主動服務市場最終用途展望

  • 2022 年和 2030 年按最終用途劃分的主動服務市場份額
  • BFSI
    • 2018-2030 年市場規模估計和預測
  • 政府
    • 2018-2030 年市場規模估計和預測
  • 衛生保健
    • 2018-2030 年市場規模估計和預測
  • 製造業
    • 2018-2030 年市場規模估計和預測
  • 媒體和傳播
    • 2018-2030 年市場規模估計和預測
  • 零售
    • 2018-2030 年市場規模估計和預測
  • 其他
    • 2018-2030 年市場規模估計和預測

9.主動服務市場：區域展望

  • 2022 年和 2030 年主動服務的區域市場份額
  • 北美
    • 2018-2030 年市場估計和預測
    • 按服務劃分，2018-2030
    • 按技術劃分，2018-2030
    • 按公司規模劃分，2018-2030
    • 按申請，2018-2030
    • 按最終用途分類，2018-2030
    • 美國
    • 加拿大
  • 歐洲
    • 2018-2030 年市場估計和預測
    • 按服務劃分，2018-2030
    • 按技術劃分，2018-2030
    • 按公司規模劃分，2018-2030
    • 按申請，2018-2030
    • 按最終用途分類，2018-2030
    • 英國
    • 德國
    • 法國
    • 意大利
    • 西班牙
  • 亞太地區
    • 2018-2030 年市場估計和預測
    • 按服務劃分，2018-2030
    • 按技術劃分，2018-2030
    • 按公司規模劃分，2018-2030
    • 按申請，2018-2030
    • 按最終用途分類，2018-2030
    • 中國
    • 印度
    • 日本
    • 澳大利亞
    • 韓國
  • 拉丁美洲
    • 2018-2030 年市場估計和預測
    • 按服務劃分，2018-2030
    • 按技術劃分，2018-2030
    • 按公司規模劃分，2018-2030
    • 按申請，2018-2030
    • 按最終用途分類，2018-2030
    • 巴西
    • 墨西哥
    • 阿根廷
  • 中東和非洲
    • 2018-2030 年市場估計和預測
    • 按服務劃分，2018-2030
    • 按技術劃分，2018-2030
    • 按公司規模劃分，2018-2030
    • 按申請，2018-2030
    • 按最終用途分類，2018-2030
    • 阿拉伯聯合酋長國
    • 沙特阿拉伯
    • 南非

第10章 競爭格局

  • 公司分類（成熟公司、新興公司）
  • 2022 年公司排名/股票分析
  • 2022 年熱圖分析
  • 戰略規劃
  • 公司簡介（公司概況、業績、產品概況、戰略舉措）
    • Amazon Web Services, Inc.
    • Avaya Inc.
    • Cisco Systems, Inc
    • DXC Technology
    • Fortinet, Inc.
    • Genesys
    • Hewlett Packard Enterprise Company
    • Huawei Technologies Co., Ltd
    • International Business Machines Corporation
    • Juniper Network, Inc.
    • LivePerson, Inc
    • Microsoft Corporation
    • NICE
    • Symantec Corporation
Product Code: GVR-4-68038-792-6

Proactive Services Market Growth & Trends

The global proactive services market size is expected to reach USD 18.19 billion by 2030, according to the new reports of Grand View Research, Inc., registering a CAGR of 20.8% from 2023 to 2030. The heightened customer expectations, high adoption of e-commerce and other shopping applications, along with increased use of smartphones have triggered the need for proactive services. Benefits, such as lower operational cost, increased availability & uptime, increased brand loyalty, and enhanced retention rate, will further boost the market growth. Implementing advanced technologies, such as advanced analytics, Artificial Intelligence (AI), and Machine Learning (ML), helps segregate customer types and offer them a personalized experience, which is expected to drive market growth.

The adoption of proactive services allows the organization to not only meet regular customer expectations but also understand their latent needs. Proactively reaching out to customers before an issue arises helps strengthen the customer relationship. Moreover, the implementation of proactive services can protect organizations against escalations by identifying negativity at the earliest warning. By utilization of real-time data, proactive services help in accurate customer segmentation, which can further be used for offering customized products and services. In addition, proactive services allow customers to give valuable feedback, which, in turn, helps organizations in improving their productivity by correctly understanding areas of improvement.

Large-scale enterprises are implementing proactive services to gain a competitive advantage over others. A lot of startups and Small & Medium Enterprises (SMEs) are also observed to take the help of these services for strong brand establishment. A reactive business model faces more inbound calls, which can be costly for businesses; thus, to manage cost and save time, organizations prefer to identify and remediate the issue before they turn into bigger problems. For instance, Facebook provides content on its website and mobile application that answers frequently asked questions. In this way, they reduce the chances of support tickets being raised, Facebook would additionally allow users to connect with their dynamic help section that provides documentation on various topics.

Proactive Services Market Report Highlights

  • The managed service segment accounted for the largest revenue share of over 38.5% in 2022 due to the benefits that this segment offers, such as IT monitoring with zero blind spots, compliance with service-level agreement requirements, reduced operational expense, and enhanced operational efficiency
  • The AI segment is expected to register the highest CAGR of 21.8% during the forecast period. AI offers multiple capabilities to organizations, such as advanced search options, recommendation mechanisms, automated decision-making, and voice recognition. All these features help in delivering proactive services. Moreover, it supports sophisticated analytical capabilities, which is one of the most crucial factors driving the segment growth
  • The SMEs segment is anticipated to witness exceptional growth at a CAGR of 22.6% during the forecast period due to multiple benefits that SMEs can avail while implementing proactive services, such as increased operational efficiency, reduced operational cost, and access to enterprise-level support
  • The end-point management segment is anticipated to register a considerable CAGR of 22.6% over the forecast period. This segment has strong demand due to its ability to supervise and authenticate the access rights of endpoint devices. With the ease of automation comes the risk of security; thus, to reduce security threats and ensure adherence to security policies, organizations are investing resources into end-point management
  • The retail segment is expected to witness a significant CAGR of 20.6% during the forecast period owing to fulfilling heightened customer expectations and keeping the customers aware and updated about the latest offerings. Moreover, the retail industry focuses on offering personalized products and services that can be conveyed to customers with the help of proactive services
  • North America accounted for the largest share of over 34.8% in 2022. The region strongly demands proactive services due to the growing retail sector that highly believes in delivering customized products and services. Moreover, North America supports stable IT infrastructure, which is very essential for the smooth implementation of these services
  • Key players have an extended operating history, a large customer base, and significant competitive strengths. In addition to the inorganic growth strategies, vendors emphasize improving after-sale service offerings to ensure periodic maintenance of installed products

Table of Contents

Chapter 1. Methodology and Scope

  • 1.1. Methodology Segmentation & Scope
  • 1.2. Information procurement
    • 1.2.1. Purchased database
    • 1.2.2. GVR's internal database
    • 1.2.3. Secondary sources & third-party perspectives
    • 1.2.4. Primary research
  • 1.3. Information analysis
    • 1.3.1. Data analysis models
  • 1.4. Market formulation & data visualization
  • 1.5. Data validation & publishing

Chapter 2. Executive Summary

  • 2.1. Proactive Services Market - Market Snapshot, 2018 - 2030
  • 2.2. Proactive Services Market - Service Snapshot, 2018 - 2030
  • 2.3. Proactive Services Market - Technology Snapshot, 2018 - 2030
  • 2.4. Proactive Services Market - Enterprise Size Snapshot, 2018 - 2030
  • 2.5. Proactive Services Market - Application Snapshot, 2018 - 2030
  • 2.6. Proactive Services Market - End Use Snapshot, 2018 - 2030
  • 2.7. Proactive Services Market - Competitive Snapshot

Chapter 3. Proactive Services Market Variables, Trends & Scope

  • 3.1. Market Lineage Outlook
    • 3.1.1. Parent Market Outlook
  • 3.2. Industry Value Chain Analysis
  • 3.3. Market Dynamics
    • 3.3.1. Market Driver Analysis
    • 3.3.2. Market Restraint/Challenge Analysis
    • 3.3.3. Market Opportunity Analysis
  • 3.4. Business Environment Analysis Tools
    • 3.4.1. Porter's Five Forces Analysis
    • 3.4.2. PEST Analysis
  • 3.5. COVID-19 Impact Analysis

Chapter 4. Proactive Services Market Service Outlook

  • 4.1. Proactive Services Market Share by Service, 2022 & 2030 (USD Billion)
  • 4.2. Design & Consulting
    • 4.2.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 4.3. Managed Services
    • 4.3.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 4.4. Technical Support
    • 4.4.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)

Chapter 5. Proactive Services Market Technology Outlook

  • 5.1. Proactive Services Market Share by Technology, 2022 & 2030 (USD Billion)
  • 5.2. Analytics
    • 5.2.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 5.3. Artificial Intelligence
    • 5.3.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 5.4. Others
    • 5.4.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)

Chapter 6. Proactive Services Market Enterprise Size Outlook

  • 6.1. Proactive Services Market Share by Enterprise Size, 2022 & 2030 (USD Billion)
  • 6.2. Large Enterprise
    • 6.2.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 6.3. Small & Medium Enterprise
    • 6.3.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)

Chapter 7. Proactive Services Market Application Outlook

  • 7.1. Proactive Services Market Share by Application, 2022 & 2030 (USD Billion)
  • 7.2. Cloud Management
    • 7.2.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 7.3. Customer Experience Management
    • 7.3.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 7.4. Data Center Management
    • 7.4.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 7.5. End-point Management
    • 7.5.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 7.6. Network Management
    • 7.6.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 7.7. Others
    • 7.7.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)

Chapter 8. Proactive Services Market End Use Outlook

  • 8.1. Proactive Services Market Share by End use, 2022 & 2030 (USD Billion)
  • 8.2. BFSI
    • 8.2.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 8.3. Government
    • 8.3.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 8.4. Healthcare
    • 8.4.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 8.5. Manufacturing
    • 8.5.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 8.6. Media & Communications
    • 8.6.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 8.7. Retail
    • 8.7.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 8.8. Others
    • 8.8.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)

Chapter 9. Proactive Services Market: Regional Outlook

  • 9.1. Proactive Services Market Share by Region, 2022 & 2030 (USD Billion)
  • 9.2. North America
    • 9.2.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 9.2.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
    • 9.2.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
    • 9.2.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
    • 9.2.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
    • 9.2.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 9.2.7. U.S.
      • 9.2.7.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 9.2.7.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
      • 9.2.7.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
      • 9.2.7.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 9.2.7.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 9.2.7.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 9.2.8. Canada
      • 9.2.8.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 9.2.8.2. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
      • 9.2.8.3. Market estimates and forecast by service, 2018 - 2030 (USD Billion)
      • 9.2.8.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 9.2.8.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 9.2.8.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
  • 9.3. Europe
    • 9.3.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 9.3.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
    • 9.3.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
    • 9.3.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
    • 9.3.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
    • 9.3.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 9.3.7. UK
      • 9.3.7.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 9.3.7.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
      • 9.3.7.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
      • 9.3.7.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 9.3.7.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 9.3.7.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 9.3.8. Germany
      • 9.3.8.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 9.3.8.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
      • 9.3.8.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
      • 9.3.8.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 9.3.8.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 9.3.8.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 9.3.9. France
      • 9.3.9.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 9.3.9.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
      • 9.3.9.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
      • 9.3.9.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 9.3.9.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 9.3.9.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 9.3.10. Italy
      • 9.3.10.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 9.3.10.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
      • 9.3.10.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
      • 9.3.10.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 9.3.10.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 9.3.10.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 9.3.11. Spain
      • 9.3.11.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 9.3.11.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
      • 9.3.11.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
      • 9.3.11.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 9.3.11.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 9.3.11.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
  • 9.4. Asia Pacific
    • 9.4.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 9.4.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
    • 9.4.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
    • 9.4.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
    • 9.4.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
    • 9.4.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 9.4.7. China
      • 9.4.7.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 9.4.7.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
      • 9.4.7.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
      • 9.4.7.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 9.4.7.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 9.4.7.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 9.4.8. India
      • 9.4.8.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 9.4.8.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
      • 9.4.8.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
      • 9.4.8.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 9.4.8.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 9.4.8.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 9.4.9. Japan
      • 9.4.9.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 9.4.9.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
      • 9.4.9.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
      • 9.4.9.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 9.4.9.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 9.4.9.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 9.4.10. Australia
      • 9.4.10.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 9.4.10.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
      • 9.4.10.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
      • 9.4.10.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 9.4.10.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 9.4.10.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 9.4.11. South Korea
      • 9.4.11.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 9.4.11.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
      • 9.4.11.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
      • 9.4.11.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 9.4.11.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 9.4.11.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
  • 9.5. Latin America
    • 9.5.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 9.5.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
    • 9.5.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
    • 9.5.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
    • 9.5.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
    • 9.5.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 9.5.7. Brazil
      • 9.5.7.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 9.5.7.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
      • 9.5.7.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
      • 9.5.7.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 9.5.7.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 9.5.7.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 9.5.8. Mexico
      • 9.5.8.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 9.5.8.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
      • 9.5.8.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
      • 9.5.8.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 9.5.8.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 9.5.8.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 9.5.9. Argentina
      • 9.5.9.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 9.5.9.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
      • 9.5.9.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
      • 9.5.9.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 9.5.9.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 9.5.9.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
  • 9.6. Middle East & Africa
    • 9.6.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 9.6.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
    • 9.6.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
    • 9.6.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
    • 9.6.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
    • 9.6.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 9.6.7. UAE
      • 9.6.7.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 9.6.7.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
      • 9.6.7.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
      • 9.6.7.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 9.6.7.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 9.6.7.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 9.6.8. Saudi Arabia
      • 9.6.8.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 9.6.8.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
      • 9.6.8.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
      • 9.6.8.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 9.6.8.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 9.6.8.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 9.6.9. South Africa
      • 9.6.9.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 9.6.9.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
      • 9.6.9.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
      • 9.6.9.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 9.6.9.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 9.6.9.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)

Chapter 10. Competitive Landscape

  • 10.1. Company Categorization (Mature Players, Emerging Players)
  • 10.2. Company Ranking/Share Analysis, 2022
  • 10.3. Heat Map Analysis, 2022
  • 10.4. Strategy Mapping
  • 10.5. Company Profiles (Overview, Financial Performance, Product Overview, Strategic Initiatives)
    • 10.5.1. Amazon Web Services, Inc.
    • 10.5.2. Avaya Inc.
    • 10.5.3. Cisco Systems, Inc
    • 10.5.4. DXC Technology
    • 10.5.5. Fortinet, Inc.
    • 10.5.6. Genesys
    • 10.5.7. Hewlett Packard Enterprise Company
    • 10.5.8. Huawei Technologies Co., Ltd
    • 10.5.9. International Business Machines Corporation
    • 10.5.10. Juniper Network, Inc.
    • 10.5.11. LivePerson, Inc
    • 10.5.12. Microsoft Corporation
    • 10.5.13. NICE
    • 10.5.14. Symantec Corporation

List of Tables

  • Table 1 List of Abbreviation
  • Table 2 Global Proactive Services market, 2018 - 2030 (USD Billion)
  • Table 3 Global Proactive Services market, by region, 2018 - 2030 (USD Billion)
  • Table 4 Global Proactive Services market, by service, 2018 - 2030 (USD Billion)
  • Table 5 Global Proactive Services market, by technology, 2018 - 2030 (USD Billion)
  • Table 6 Global Proactive Services market, by enterprise size, 2018 - 2030 (USD Billion)
  • Table 7 Global Proactive Services market, by application, 2018 - 2030 (USD Billion)
  • Table 8 Global Proactive Services market, by end use, 2018 - 2030 (USD Billion)
  • Table 9 North America Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 10 North America Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 11 North America Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 12 North America Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 13 North America Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 14 U.S. Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 15 U.S. Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 16 U.S. Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 17 U.S. Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 18 U.S. Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 19 Canada Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 20 Canada Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 21 Canada Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 22 Canada Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 23 Canada Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 24 Europe Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 25 Europe Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 26 Europe Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 27 Europe Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 28 Europe Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 29 UK Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 30 UK Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 31 UK Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 32 UK Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 33 UK Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 34 Germany Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 35 Germany Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 36 Germany Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 37 Germany Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 38 Germany Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 39 France Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 40 France Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 41 France Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 42 France Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 43 France Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 44 Italy Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 45 Italy Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 46 Italy Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 47 Italy Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 48 Italy Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 49 Spain Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 50 Spain Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 51 Spain Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 52 Spain Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 53 Spain Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 54 Asia Pacific Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 55 Asia Pacific Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 56 Asia Pacific Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 57 Asia Pacific Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 58 Asia Pacific Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 59 China Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 60 China Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 61 China Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 62 China Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 63 China Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 64 India Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 65 India Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 66 India Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 67 India Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 68 India Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 69 Japan Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 70 Japan Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 71 Japan Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 72 Japan Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 73 Japan Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 74 South Korea Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 75 South Korea Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 76 South Korea Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 77 South Korea Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 78 South Korea Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 79 Australia Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 80 Australia Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 81 Australia Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 82 Australia Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 83 Australia Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 84 Australia Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 85 Latin America Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 86 Latin America Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 87 Latin America Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 88 Latin America Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 89 Latin America Proactive Services market, by End Use 2018 - 2030 (USD Billion)
  • Table 90 Brazil Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 91 Brazil Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 92 Brazil Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 93 Brazil Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 94 Brazil Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 95 Mexico Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 96 Mexico Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 97 Mexico Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 98 Mexico Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 99 Mexico Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 100 Argentina Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 101 Argentina Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 102 Argentina Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 103 Argentina Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 104 Argentina Proactive Services market, by End Use 2018 - 2030 (USD Billion)
  • Table 105 Middle East & Africa Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 106 Middle East & Africa Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 107 Middle East & Africa Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 108 Middle East & Africa Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 109 Middle East & Africa Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 110 UAE Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 111 UAE Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 112 UAE Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 113 UAE Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 114 UAE Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 115 Saudi Arabia Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 116 Saudi Arabia Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 117 Saudi Arabia Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 118 Saudi Arabia Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 119 Saudi Arabia Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 120 South Africa Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 121 South Africa Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 122 South Africa Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 123 South Africa Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 124 South Africa Proactive Services market, by end use 2018 - 2030 (USD Billion)

List of Figures

  • Fig. 1 Proactive Services market segmentation
  • Fig. 2 Methodology
  • Fig. 3 Primary Research Pattern
  • Fig. 4 Information analysis
  • Fig. 5 Data Analysis Model
  • Fig. 6 Data Validation & Publishing
  • Fig. 7 Proactive Services Security: Market Snapshot
  • Fig. 8 Proactive Services Security: Segment Snapshot
  • Fig. 9 Proactive Services Security: Competitive Landscape Snapshot
  • Fig. 10 Proactive Services Market Lineage Outlook
  • Fig. 11 Proactive Services market: Value chain analysis
  • Fig. 12 Market driver analysis
  • Fig. 13 Market restraint analysis
  • Fig. 14 Market opportunity analysis
  • Fig. 15 Proactive Services market: Porter's five forces analysis
  • Fig. 16 Proactive Services market: PEST analysis
  • Fig. 17 Proactive Services market analysis: Service segment analysis
  • Fig. 18 Proactive Services market analysis: Technology segment analysis
  • Fig. 19 Proactive Services market analysis: Enterprise Size segment analysis
  • Fig. 20 Proactive Services market analysis: Application segment analysis
  • Fig. 21 Proactive Services market analysis: End Use segment analysis