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主動服務的全球市場規模：按服務、技術、用途、公司、最終用途、地區預測（2022-2028 年）
市場調查報告書
商品編碼
1077505

主動服務的全球市場規模：按服務、技術、用途、公司、最終用途、地區預測（2022-2028 年）

Global Proactive Services Market Size study, by Service by Technology, by application, by Enterprise, by End Use and Regional Forecasts 2022-2028
出版日期: | 出版商: Bizwit Research & Consulting LLP | 英文 | 商品交期: 2-3個工作天內

價格

全球主動服務市場將在 2021 年達到約 35.4 億美元，預計在 2022-2028 年期間增長超過 21.5%。

意外中斷的高成本、對提供優質客戶體驗的日益關注以及日益增加的網絡威脅預計將在預測期內推動主動服務的採用。

本報告研究和分析全球主動服務市場，提供市場概況，按服務、技術、應用和包括競爭信息在內的綜合信息進行預測。

目錄

第 1 章執行摘要

第2章全球主動服務市場的定義和範圍

  • 調查目的
  • 市場定義和範圍
    • 調查範圍
    • 行業演變
  • 調查目標年份
  • 匯率

第3章全球主動服務市場動態

  • 主動服務市場影響分析（2020-2028）

第 4 章全球主動服務市場：行業分析

  • 波特五力模型
  • PEST 分析
  • 投資採用模式
  • 分析師建議和結論
  • 主要投資機會
  • 關鍵成功策略

第 5 章風險評估：COVID-19 的影響

    • 評估 COVID-19 對行業的整體影響
    • COVID-19 前後的市場情景

第 6 章全球主動服務市場：按服務

  • 市場快照
  • 全球主動服務市場：按服務、性能潛力分析
  • 全球主動服務市場估計和預測：按服務（2018-2028 年）
  • 主動服務市場：細分分析
    • 設計/諮詢
    • 託管服務
    • 技術支持

第 7 章全球主動服務市場：按技術

  • 市場快照
  • 全球主動服務市場：按技術、成就-潛力分析
  • 全球主動服務市場估計和預測：按技術（2018-2028 年）
  • 主動服務市場：細分分析
    • 分析
    • 人工智能
    • 其他

第 8 章全球主動服務市場：按用途

  • 市場快照
  • 全球主動服務市場：按用途、成就-潛力分析
  • 全球主動服務市場估計和預測：按用途分類（2018-2028）
  • 主動服務市場：細分分析
    • 雲管理
    • 客戶體驗管理
    • 數據中心管理
    • 端點管理
    • 網絡管理
    • 其他

第 9 章全球主動服務市場：按公司

  • 市場快照
  • 全球主動服務市場：按公司，性能潛力分析
  • 全球主動服務市場估計和預測：按公司分類（2018-2028）
  • 主動服務市場：細分分析
    • 中小企業
    • 大公司

第 10 章全球主動服務市場：按最終用途

  • 市場快照
  • 全球主動服務市場：按最終用途、成就 - 潛力分析
  • 全球主動式服務市場估計和預測：按使用終止（2018-2028 年）
  • 主動服務市場：細分分析
    • BFSI
    • 管理
    • 醫療
    • 製造
    • 媒體/通訊
    • 零售
    • 其他

第 11 章全球主動服務市場：區域分析

  • 區域市場概況
  • 北美
    • 美國
    • 加拿大
  • 歐洲快照
    • 英國
    • 德國
    • 法國
    • 西班牙
    • 意大利
    • 其他歐洲
  • 亞太地區快照
    • 中國
    • 印度
    • 日本
    • 澳大利亞
    • 韓國
    • 其他亞太地區
  • 拉丁美洲快照
    • 巴西
    • 墨西哥
  • 其他領域

第12章衝突信息

  • 主要市場策略
  • 公司簡介
    • Microsoft Corporation
    • Symantec Corporation
    • Fortinet, Inc.
    • Juniper Network, Inc.
    • Avaya Inc.
    • DXC Technology
    • Hewlett Packard Enterprise Company
    • Huawei Technologies Co., Ltd
    • International Business Machines Corporation
    • Cisco Systems, Inc

第13章 調查過程

Global Proactive Services Market is valued approximately USD 3.54 billion in 2021 and is anticipated to grow with a healthy growth rate of more than 21.5% over the forecast period 2022-2028. Proactive customer service is anticipating the customer needs as well as actively reaching out with solution, whether that is by communicating a potential problem which is cropped up, or by allowing customers to self-service issue. High costs incurred by unplanned outages, increasing focus on delivering enhanced customer experience and growing number of cyber threats has led the adoption of Proactive Services across the forecast period. For Instance: in November 2021, according to Palo Alto Networks, enterprise software manufacturer Zoho was targeted by hackers, possibly of Chinese origin, who exploited a vulnerability in its self-serve password management tool ManageEngine from late September to early October. Similarly, in May 2019, the confidential details of 885 million people, including bank account records, social security numbers, wire transactions, and other mortgage documentation, were apparently exposed by First American Financial Corporation. Also, Ai-Based Proactive Services and Partnerships and Affective Ecosystems increases the adoption & demand for Proactive Services which is likely to increase the market growth during the forecast period. However, managing security with multiple customer touchpoints, and lack of skilled professionals impedes the growth of the market over the forecast period of 2021-2027.

The key regions considered for the global Proactive Services Market study includes Asia Pacific, North America, Europe, Latin America and Rest of the World. North America is the leading region across the world in terms of market share owing to the growth in investment by various government authorities into various technologies such as Artificial Intelligence (AI), Machine Learning (ML) and , advanced data analytics. Whereas, Asia-Pacific is anticipated to exhibit highest growth rate over the forecast period 2021-2027 due to factors such as expanding service sector and rising number of startups.

Major market player included in this report are:

  • Microsoft Corporation
  • Symantec Corporation
  • Fortinet, Inc.
  • Juniper Network, Inc.
  • Avaya Inc.
  • DXC Technology
  • Hewlett Packard Enterprise Company
  • Huawei Technologies Co., Ltd
  • International Business Machines Corporation
  • Cisco Systems, Inc

The objective of the study is to define market sizes of different segments & countries in recent years and to forecast the values to the coming eight years. The report is designed to incorporate both qualitative and quantitative aspects of the industry within each of the regions and countries involved in the study. Furthermore, the report also caters the detailed information about the crucial aspects such as driving factors & challenges which will define the future growth of the market. Additionally, the report shall also incorporate available opportunities in micro markets for stakeholders to invest along with the detailed analysis of competitive landscape and product offerings of key players. The detailed segments and sub-segment of the market are explained below:

By Service:

  • Design & Consulting
  • Managed Services
  • Technical Support

By Technology:

  • Analytics
  • Artificial Intelligence
  • Others

By Application

  • Cloud Management
  • Customer Experience Management
  • Data Center Management
  • End-Point Management
  • Network Management
  • Others

By Enterprise

  • Small & Medium Enterprises
  • Large Enterprise

By End Use

  • BFSI
  • Government
  • Healthcare
  • Manufacturing
  • Media & Communications
  • Retail And Other

By Region:

  • North America
    • U.S.
    • Canada
  • Europe
    • UK
    • Germany
    • France
    • Spain
    • Italy
    • ROE
  • Asia Pacific
    • China
    • India
    • Japan
    • Australia
    • South Korea
    • RoAPAC
  • Latin America
    • Brazil
    • Mexico
  • Rest of the World

Furthermore, years considered for the study are as follows:

Historical year - 2018, 2019, 2020

Base year - 2021

Forecast period - 2022 to 2028

Target Audience of the Global Proactive Services Market in Market Study:

  • Key Consulting Companies & Advisors
  • Large, medium-sized, and small enterprises
  • Venture capitalists
  • Value-Added Resellers (VARs)
  • Third-party knowledge providers
  • Investment bankers
  • Investors

Table of Contents

Chapter 1. Executive Summary

  • 1.1. Market Snapshot
  • 1.2. Global & Segmental Market Estimates & Forecasts, 2020-2028(USD Billion)
    • 1.2.1. Proactive ServicesMarket, by Region, 2020-2028(USD Billion)
    • 1.2.2. Proactive ServicesMarket, by Service, 2020-2028(USD Billion)
    • 1.2.3. Proactive ServicesMarket, by Technology, 2020-2028(USD Billion)
    • 1.2.4. Proactive ServicesMarket, by Application, 2020-2028(USD Billion)
    • 1.2.5. Proactive ServicesMarket, by Enterprise, 2020-2028(USD Billion)
    • 1.2.6. Proactive ServicesMarket, by End Use, 2020-2028(USD Billion)
  • 1.3. Key Trends
  • 1.4. Estimation Methodology
  • 1.5. Research Assumption

Chapter 2. Global Proactive ServicesMarket Definition and Scope

  • 2.1. Objective of the Study
  • 2.2. Market Definition & Scope
    • 2.2.1. Scope of the Study
    • 2.2.2. Industry Evolution
  • 2.3. Years Considered for the Study
  • 2.4. Currency Conversion Rates

Chapter 3. Global Proactive ServicesMarket Dynamics

  • 3.1. Proactive ServicesMarket Impact Analysis (2020-2028)
    • 3.1.1. Market Drivers
      • 3.1.1.1. High Costs incurred by unplanned Outages
      • 3.1.1.2. Increasing focus on delivering enhanced customer experience
      • 3.1.1.3. Growing Number of Cyber Threats
    • 3.1.2. Market Challenges
      • 3.1.2.1. Lack of skilled Professionals
      • 3.1.2.2. Managing security with multiple customer touchpoints
    • 3.1.3. Market Opportunities
      • 3.1.3.1. Ai-Based Proactive Services
      • 3.1.3.2. Partnerships and Affective Ecosystems

Chapter 4. Global Proactive Services Market Industry Analysis

  • 4.1. Porter's 5 Force Model
    • 4.1.1. Bargaining Power of Suppliers
    • 4.1.2. Bargaining Power of Buyers
    • 4.1.3. Threat of New Entrants
    • 4.1.4. Threat of Substitutes
    • 4.1.5. Competitive Rivalry
    • 4.1.6. Futuristic Approach to Porter's 5 Force Model (2018-2028)
  • 4.2. PEST Analysis
    • 4.2.1. Political
    • 4.2.2. Economical
    • 4.2.3. Social
    • 4.2.4. Technological
  • 4.3. Investment Adoption Model
  • 4.4. Analyst Recommendation & Conclusion
  • 4.5. Top investment opportunity
  • 4.6. Top winning strategies

Chapter 5. Risk Assessment: COVID-19 Impact

    • 5.1.1. Assessment of the overall impact of COVID-19 on the industry
    • 5.1.2. Pre COVID-19 and post COVID-19 market scenario

Chapter 6. Global Proactive Services Market, by Service

  • 6.1. Market Snapshot
  • 6.2. Global Proactive ServicesMarket by Service, Performance - Potential Analysis
  • 6.3. Global Proactive ServicesMarket Estimates & Forecasts by Service 2018-2028 (USD Billion)
  • 6.4. Proactive ServicesMarket, Sub Segment Analysis
    • 6.4.1. Design & Consulting
    • 6.4.2. Managed Services
    • 6.4.3. Technical support

Chapter 7. Global Proactive Services Market, by Technology

  • 7.1. Market Snapshot
  • 7.2. Global Proactive ServicesMarket by Technology, Performance - Potential Analysis
  • 7.3. Global Proactive ServicesMarket Estimates & Forecasts by Technology 2018-2028 (USD Billion)
  • 7.4. Proactive ServicesMarket, Sub Segment Analysis
    • 7.4.1. Analytics
    • 7.4.2. Artificial intelligence
    • 7.4.3. Others

Chapter 8. Global Proactive Services Market, by Application

  • 9.1. Market Snapshot
  • 9.2. Global Proactive Services Market by Application, Performance - Potential Analysis
  • 9.3. Global Proactive Services Market Estimates & Forecasts by Application 2018-2028 (USD Billion)
  • 9.4. Proactive Services Market, Sub Segment Analysis
    • 9.4.1. Cloud Management
    • 9.4.2. Customer Experience Management
    • 9.4.3. Data Center Management
    • 9.4.4. End-Point Management
    • 9.4.5. Network Management
    • 9.4.6. Others

Chapter 9. Global Proactive Services Market, by Enterprise

  • 9.1. Market Snapshot
  • 9.2. Global Proactive Services Market by Enterprise, Performance - Potential Analysis
  • 9.3. Global Proactive Services Market Estimates & Forecasts by Enterprise 2018-2028 (USD Billion)
  • 9.4. Proactive Services Market, Sub Segment Analysis
    • 9.4.1. Small & Medium Enterprises
    • 9.4.2. Large enterprise

Chapter 10. Global Proactive Services Market, by End Use

  • 10.1. Market Snapshot
  • 10.2. Global Proactive Services Market by End use, Performance - Potential Analysis
  • 10.3. Global Proactive Services Market Estimates & Forecasts by End use 2018-2028 (USD Billion)
  • 10.4. Proactive Services Market, Sub Segment Analysis
    • 10.4.1. BFSI
    • 10.4.2. Government
    • 10.4.3. Healthcare
    • 10.4.4. Manufacturing
    • 10.4.5. Media & Communications
    • 10.4.6. Retail
    • 10.4.7. Other

Chapter 11. Global Proactive Services Market, Regional Analysis

  • 11.1. Proactive Services Market, Regional Market Snapshot
  • 11.2. North America Proactive Services Market
    • 11.2.1. U.S. Proactive Services Market
      • 11.2.1.1. Service breakdown estimates & forecasts, 2018-2028
      • 11.2.1.2. Technology breakdown estimates & forecasts, 2018-2028
      • 11.2.1.3. Application breakdown estimates & forecasts, 2018-2028
      • 11.2.1.4. Enterprise, breakdown estimates & forecasts, 2018-2028
      • 11.2.1.5. Enduse breakdown estimates & forecasts, 2018-2028
    • 11.2.2. Canada Proactive Services Market
  • 11.3. Europe Proactive Services Market Snapshot
    • 11.3.1. U.K. Proactive Services Market
    • 11.3.2. Germany Proactive Services Market
    • 11.3.3. France Proactive Services Market
    • 11.3.4. Spain Proactive Services Market
    • 11.3.5. Italy Proactive Services Market
    • 11.3.6. Rest of Europe Proactive Services Market
  • 11.4. Asia-Pacific Proactive Services Market Snapshot
    • 11.4.1. China Proactive Services Market
    • 12.4.2. India Proactive Services Market
    • 11.4.3. Japan Proactive Services Market
    • 11.4.4. Australia Proactive Services Market
    • 11.4.5. South Korea Proactive Services Market
    • 11.4.6. Rest of Asia Pacific Proactive Services Market
  • 11.5. Latin America Proactive Services Market Snapshot
    • 11.5.1. Brazil Proactive Services Market
    • 11.5.2. Mexico Proactive Services Market
  • 11.6. Rest of The World Proactive Services Market

Chapter 12. Competitive Intelligence

  • 12.1. Top Market Strategies
  • 12.2. Company Profiles
    • 12.2.1. Microsoft Corporation
      • 12.2.1.1. Key Information
      • 12.2.1.2. Overview
      • 12.2.1.3. Financial (Subject to Data Availability)
      • 12.2.1.4. Product Summary
      • 12.2.1.5. Recent Developments
    • 12.2.2. Symantec Corporation
    • 12.2.3. Fortinet, Inc.
    • 12.2.4. Juniper Network, Inc.
    • 12.2.5. Avaya Inc.
    • 12.2.6. DXC Technology
    • 12.2.7. Hewlett Packard Enterprise Company
    • 12.2.8. Huawei Technologies Co., Ltd
    • 12.2.9. International Business Machines Corporation
    • 12.2.10. Cisco Systems, Inc

Chapter 13. Research Process

  • 13.1. Research Process
    • 13.1.1. Data Mining
    • 13.1.2. Analysis
    • 13.1.3. Market Estimation
    • 13.1.4. Validation
    • 13.1.5. Publishing
  • 13.2. Research Attributes
  • 13.3. Research Assumption

LIST OF TABLES

  • TABLE 1. Global Proactive Servicesmarket, report scope
  • TABLE 2. Global Proactive Servicesmarket estimates & forecasts by Region 2018-2028 (USD Billion)
  • TABLE 3. Global Proactive Servicesmarket estimates & forecasts by Service 2018-2028 (USD Billion)
  • TABLE 4. Global Proactive Servicesmarket estimates & forecasts by Technology 2018-2028 (USD Billion)
  • TABLE 5. Global Proactive Servicesmarket by segment, estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 6. Global Proactive Servicesmarket by region, estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 7. Global Proactive Servicesmarket by segment, estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 8. Global Proactive Servicesmarket by region, estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 9. Global Proactive Servicesmarket by segment, estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 10. Global Proactive Servicesmarket by region, estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 11. Global Proactive Servicesmarket by segment, estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 12. Global Proactive Servicesmarket by region, estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 13. Global Proactive Servicesmarket by segment, estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 14. Global Proactive Servicesmarket by region, estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 15. U.S. Proactive Servicesmarket estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 16. U.S. Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 17. U.S. Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 18. Canada Proactive Servicesmarket estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 19. Canada Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 20. Canada Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 21. UK Proactive Servicesmarket estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 22. UK Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 23. UK Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 24. Germany Proactive Servicesmarket estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 25. Germany Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 26. Germany Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 27. RoE Proactive Servicesmarket estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 28. RoE Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 29. RoE Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 30. China Proactive Servicesmarket estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 31. China Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 32. China Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 33. India Proactive Servicesmarket estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 34. India Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 35. India Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 36. Japan Proactive Servicesmarket estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 37. Japan Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 38. Japan Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 39. RoAPAC Proactive Servicesmarket estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 40. RoAPAC Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 41. RoAPAC Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 42. Brazil Proactive Servicesmarket estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 43. Brazil Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 44. Brazil Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 45. Mexico Proactive Servicesmarket estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 46. Mexico Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 47. Mexico Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 48. RoLA Proactive Servicesmarket estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 49. RoLA Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 50. RoLA Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 51. Row Proactive Servicesmarket estimates & forecasts, 2018-2028 (USD Billion)
  • TABLE 52. Row Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 53. Row Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
  • TABLE 54. List of secondary sources, used in the study of global Proactive Servicesmarket
  • TABLE 55. List of primary sources, used in the study of global Proactive Servicesmarket
  • TABLE 56. Years considered for the study
  • TABLE 57. Exchange rates considered

LIST OF FIGURES

List of figures

  • FIG 1. Global Proactive Servicesmarket, research methodology
  • FIG 2. Global Proactive Servicesmarket, market estimation techniques
  • FIG 3. Global market size estimates & forecast methods
  • FIG 4. Global Proactive Servicesmarket, key trends 2021
  • FIG 5. Global Proactive Servicesmarket, growth prospects 2022-2028
  • FIG 6. Global Proactive Servicesmarket, porters 5 force model
  • FIG 7. Global Proactive Servicesmarket, pest analysis
  • FIG 8. Global Proactive Servicesmarket, value chain analysis
  • FIG 9. Global Proactive Servicesmarket by segment, 2018 & 2028(USD Billion)
  • FIG 10. Global Proactive Servicesmarket by segment, 2018 & 2028(USD Billion)
  • FIG 11. Global Proactive Servicesmarket by segment, 2018 & 2028(USD Billion)
  • FIG 12. Global Proactive Servicesmarket by segment, 2018 & 2028(USD Billion)
  • FIG 13. Global Proactive Servicesmarket by segment, 2018 & 2028(USD Billion)
  • FIG 14. Global Proactive Servicesmarket, regional snapshot 2018 & 2027
  • FIG 15. North America Proactive Servicesmarket 2018 & 2028(USD Billion)
  • FIG 16. Europe Proactive Servicesmarket 2018 & 2028(USD Billion)
  • FIG 17. Asia pacific Proactive Servicesmarket 2018 & 2028(USD Billion)
  • FIG 18. Latin America Proactive Servicesmarket 2018 & 2028(USD Billion)
  • FIG 19. Global Proactive Servicesmarket, company market share analysis (2021)