趨勢機會簡介:零售業的未來 (第2版)

客戶經驗和消費平台的主要轉型到2030年預計實現零售業的成長。

為了構築提高客戶參與的商務生態系統，企業投資銷售平台的行動應用程式，及語音辨識的消費服務，支援AR/VR的網路商店等，先進客戶支援技術。

本報告提供零售業的展望調查，採用策略，技術利用案例，成長機會分析等彙整資料。

目錄

趨勢機會簡介

• 直運(代發貨)
• 行動優先的零售
• 語音支援消費
• 虛擬商店
• 形成零售不動產的快閃店
• 30分鐘送達
• Reserve-to-Shop
• 倉庫共享
• 評分參數:阻礙指數
• 評分參數:成長指數
• 免責聲明

Key Transformations in Customer Experience and Shopping Platforms Enabling Growth and Innovation to 2030

This series features novel business approaches and innovations in the retail space. It is a set of profiles that illustrate the trends offering holistic and interactive experiences for customers as well as convenience and benefits to retailers. To develop a business ecosystem that delivers high customer engagement, companies are investing in advanced customer interaction technologies that center on mobile apps as a platform for sales, voice-activated shopping services, and AR/VR-enabled online stores.

In consideration of the exponential growth online retail is experiencing, this study discusses generational influence on convenience over price; hence companies are adopting strategies such as delivery within 30-minutes, reserve online purchases offline, and pop-up shops.

The study covers growth opportunities in key sectors such as fast-moving consumer goods (FMCG), retail, ICT, construction, industrial, mobility, supply chain and logistics, and business and financial services. By offering exemplary use cases, this report guides companies on ways to incorporate critical trends into their business and suggests opportunities that will foster growth.

Table of Contents

Trend Opportunity Profiles

• Dropshipping
• Dropshipping (continued)
• Dropshipping (continued)
• Dropshipping (continued)
• Mobile-first Retail
• Mobile-first Retail (continued)
• Mobile-first Retail (continued)
• Mobile-first Retail (continued)
• Voice-assisted Shopping
• Voice-assisted Shopping (continued)
• Voice-assisted Shopping (continued)
• Voice-assisted Shopping (continued)
• Virtual Storefronts
• Virtual Storefronts (continued)
• Virtual Storefronts (continued)
• Virtual Storefronts (continued)
• Pop-up Stores Shaping Retail Real Estate
• Pop-up Stores Shaping Retail Real Estate (continued)
• Pop-up Stores Shaping Retail Real Estate (continued)
• Pop-up Stores Shaping Retail Real Estate (continued)
• 30-Minute Delivery
• 30-Minute Delivery (continued)
• 30-Minute Delivery (continued)
• 30-Minute Delivery (continued)
• Reserve-to-Shop
• Reserve-to-Shop (continued)
• Reserve-to-Shop (continued)
• Reserve-to-Shop (continued)
• Shared Warehousing
• Shared Warehousing (continued)
• Shared Warehousing (continued)
• Shared Warehousing (continued)
• Scoring Parameters-Disruption Index
• Scoring Parameters-Growth Index
• Legal Disclaimer