市場調查報告書
商品編碼
1372049
到 2030 年的全球雲端 POS 市場預測:按類型、組成部分、組織規模、最終用戶和地區進行的全球分析Cloud POS Market Forecasts to 2030 - Global Analysis By Type (Fixed Point Of Sale and Mobile Point Of Sale), Component (Services and Solution), Organization Size, End User and By Geography |
根據 Stratistics MRC 的數據,2023 年全球雲端 POS 市場規模為 42.9 億美元,預計到 2030 年將達到 179.8 億美元,預測期內年複合成長率為 22.7%。
基於網路的 POS 系統(稱為雲端 POS)允許企業線上上進行消費者交易並監督日常業務。雲端 POS 由各種硬體、軟體和基於服務的技術組成,用於管理銷售商品和服務時的交易流程。雲端 POS 無需大型且昂貴的伺服器,有效維護多個地點的 POS 終端,並增強客戶支援。
根據萬事達卡國際公司 2020 年 4 月進行的一項調查,全球 79% 的人在 COVID-19 爆發期間開始使用非接觸式付款。
任何可以連接到網際網路的設備都可以使用雲端基礎的POS 系統。它允許您即時監控勞動力運轉率、庫存計數和生產力資料。資訊始終是最新的,甚至可以從遠端位置存取。此外,您可以透過添加行動裝置來擴展您的系統,以提高移動性。客戶可以透過利用行動 POS 系統的功能來享受這一優勢。透過此類安裝增加的流動性將擴大市場成長。
缺乏全球系統標準化和客戶認知度低是雲端 POS 市場面臨的最大挑戰。雲端POS系統供應商面臨的主要困難是獲得消費者的認可並成功開拓新興市場。大多數消費者沒有意識到雲端 POS 系統的潛力,但需要一種實用的現金替代品。此外,出於安全考慮,已開發國家的消費者迴避使用無線付款卡,而較貧窮國家的消費者基本上對無線付款技術一無所知。
企業只需為實際使用的服務付費即可降低成本,無需傳統本地 POS 的故障安全保護措施和未來性的要求。企業主也不必擔心保持這些 POS 系統的正常運作,因為解決方案提供者負責雲端基礎的POS 解決方案的維護和保養。雲端基礎的POS 系統可讓企業營運較小的內部 IT 團隊,從而節省與維護本地 POS 解決方案所需的全規模 IT部門相關的培訓和薪資成本。供應商和解決方案供應商負責雲端基礎的POS 系統的維護、效能和維護,推動市場成長。
由於現今複雜的IT安全環境,網路攻擊發生的頻率逐年增加。當談到安全問題時,許多組織質疑雲端基礎的產品的一般功能。習慣於本地 POS 系統的 IT 專業人員在切換到雲端基礎的POS 時通常會擔心,因為他們擔心失去所有權和控制權。人們普遍認為雲端基礎的POS 尚未充分發展,無法滿足IT安全要求。此外,儘管雲端基礎的POS 的接受度迅速提高,但組織在很大程度上仍然沒有意識到雲端安全性和惡意軟體等可能存在的問題。
疫情期間,組織發現很難與供應商合作、進行現場安裝以及協調 IT 資源。因此,CIEM 解決方案的採用和部署被推遲。由於遠距工作的日益普及,組織現在在管理分散式環境中的使用者存取和權限方面面臨著新的挑戰。突然轉向遠端工作已經限制了目前權限管理程序的能力,並引發了對資料安全的擔憂。
中小企業部門預計將佔據最大佔有率,因為預計在預測期內成長最快。雲端 POS 系統供應商為自由工作者、小型企業和個人提供客製化選項。中小型企業最重要的需求之一是成本效益,因此某些供應商可以滿足該需求。此類供應商為中小型企業提供簡單的工具,使管理人員、專案和資產變得更加容易。這些簡單的工具還可以幫助小型企業充分利用其安裝的軟體。預計未來年度中小型企業將擴大採用雲端POS系統。
預計運輸和物流領域在預測期內將出現良好成長。透過雲端 POS,您可以在任何有網路連線的地方監督狀況。需要監督許多不同地點或即時追蹤出貨的物流經理可能會發現這特別有用。所有資料,包括銷售、庫存和客戶資料,均使用雲端 POS 系統進行集中管理。這為物流經理提供了每分鐘的資料和全面的報告,以做出資料主導的選擇,從而簡化業務並找出問題區域。
由於對雲端基礎的服務的高需求,北美在估計期間佔據最大的市場佔有率,並且預計北美將佔據全球雲端 POS 市場的很大一部分。創新產品和服務的採用得到了該地區先進技術框架的支持。美國和加拿大是接受非接觸式付款方式的領先國家,推動了區域市場的擴張。美國商店迅速採用線上付款選項,進一步加速了雲端基礎的POS 系統的使用。線上交易對於美國咖啡館和餐廳老闆來說至關重要,並且正在影響市場擴張。
預計亞太地區在預測期內將實現盈利成長。現有企業數量的增加是市場擴張的主要因素。該地區雲端基礎服務的使用量不斷增加,進一步推動了雲端基礎POS 市場的擴張。由於雲端付款服務的蓬勃發展,預計新加坡、中國和印度等國家在未來年度將經歷巨大發展。該地區雲端 POS 市場的擴張將受到亞洲中小企業混合採用雲端基礎的解決方案的推動。
According to Stratistics MRC, the Global Cloud POS Market is accounted for $4.29 billion in 2023 and is expected to reach $17.98 billion by 2030 growing at a CAGR of 22.7% during the forecast period. A web-based point-of-sale system termed a "cloud POS" allows businesses to conduct consumer transactions and oversee daily operations online. It comprises a variety of hardware, software, and service-based technologies that regulate the transaction process during the sale of a good or service. Cloud POS does away with the need for large, expensive servers, effectively maintains POS terminals across multiple locations, and enhances customer support.
According to the survey conducted by Master card International Incorporated in April 2020, 79% of people worldwide have started using contactless payments during the COVID-19 pandemic time.
Any device with an internet connection can use a cloud-based POS system. The ability to monitor labour utilisation percentages, inventory counts, and productivity data in real time is made possible by this. The information is constantly up-to-date and accessible from any remote place. Additionally, it also offers the benefit of expanding your system with additional mobile devices for greater mobility. Customers can take advantage of this benefit by using a mobile POS system's capabilities. The improved mobility advantages offered by these installations expand the market growth.
The lack of worldwide system standardisation and low customer knowledge of the same pose the biggest challenges to the cloud POS market. The main difficulties facing providers of cloud POS systems are gaining consumer acceptance and successfully developing vertical markets. Although most consumers are unaware of the possibilities on the market, they are in need of a workable cash substitute. Additionally, consumers in industrialised nations shy away from utilising wireless payment cards due to security concerns; consumers in poor nations are largely uninformed of wireless payment technologies.
Businesses save money by only paying for the services they actually use instead of the fail-safe safeguards and requirements for future-proofing that traditional on-premises POS requires. The solutions provider will also handle the maintenance and upkeep of cloud-based POS solutions, so business owners are not concerned about these POS systems running continuously. With cloud-based POS systems, businesses can operate with a smaller internal IT team, saving on the training and payroll costs related to maintaining a full-size IT department as required by on-premises POS solutions. Vendors and solution providers handle the maintenance, performance, and upkeep of cloud-based POS systems, which enhances market growth.
Modern intricate IT security environment is making cyberattacks more frequent on annually. Regarding security issues, many organisations have doubts about the general competence of cloud-based products. IT professionals who are used to working with on-premises POS systems frequently worry when switching to cloud-based POS because they worry about losing ownership and control. Another common misconception is that cloud-based POS is not yet developed enough to meet IT security requirements. Additionally, despite a surge in cloud-based POS acceptance, organisations are still not very aware of possible concerns including cloud security and malware.
During the pandemic, organisations encountered difficulties working with vendors, carrying out on-site installs, and aligning IT resources. As a result, the adoption and deployment of CIEM solutions were delayed. Organisations now confront new issues with managing user access and entitlements in a distributed environment as a result of the growing adoption of remote work. The sudden shift to remote work arrangements taxed the capacity of current entitlement management procedures and created concerns regarding data security.
The small and medium-sized enterprise segment is estimated to hold the largest share, due to the largest growth is expected for SMEs during the forecast period. Vendors of cloud POS systems offer customized options for freelancers, small enterprises, and individuals. One of the most essential needs for small enterprises is cost-effectiveness, so there are some specific suppliers who may meet their needs. These suppliers provide SMEs with simple tools that make it very easy for them to manage people, projects, and assets. These simple tools also assist SMEs in fully utilizing the installed software. In the upcoming years, SMEs are anticipated to increasingly deploy cloud POS systems.
The transport and logistics segment is anticipated to have lucrative growth during the forecast period. With cloud POS, we can oversee the operations while on the road from any location with an internet connection. Logistics managers who may need to oversee many different places or track shipments in real-time will find this to be particularly useful. All the data, including sales, inventory, and customer data, has been centralized using cloud POS systems. This gives logistics managers up-to-the-minute data and thorough reports, enabling them to make data-driven choices to streamline operations and pinpoint problem areas.
North America commanded the largest market share during the extrapolated period due to the high demand for cloud-based services, North America is predicted to account for an important portion of the worldwide cloud POS market. The adoption of innovative products and services is supported by the region's advanced technological framework. In terms of accepting contactless payment methods, the United States and Canada are leading nations, encouraging regional market expansion. The use of cloud-based POS systems is further fuelled by the swift adoption of online payment options by American shops. Online transactions are essential for American cafe and restaurant proprietors, which has an impact on market expansion.
Asia-Pacific is expected to witness profitable growth over the projection period. The increasing number of established companies is mostly responsible for the expansion. The region's increasing use of cloud-based services is further fostering the expansion of the cloud-based POS market. Countries like Singapore, China, and India are projected to have enormous development in the next few years due to the boom in cloud payment services. The expansion of the cloud POS market in the region will be fueled by the Asian SMEs' combined adoption of cloud-based solutions.
Some of the key players in the Cloud POS Market include: Oracle Corporation, Celerant Technology, Square Inc., Clover, Cegid, Touch Suite, Revel systems, Cegid, ERPLY. Shopify, PAR Technology, B2B Soft, UTC RETAIL, Salon Target, Intuit, Retail Ops, Omnico Group Dias Park and Ascent360.
In September 2022, Square, Inc. (now known as Block, Inc.) introduced millions of vendors across the United States to its Tap to Pay feature on iPhone. The feature, available within the Square Point of Sale iOS app, allowed merchants of all sizes to accept contactless payments directly from their iPhones, with no additional hardware requirement and at no additional costs to the seller.
In June 2021, Ascent360 announced an app store connected with Light speed to bring PoS and e-commerce data to life. Because of the combined power of these technologies, businesses were able to absorb critical consumer data, segment customers, and provide personalized omni channel communications to engage better and retain customers.