全球對話系統市場 - 市場規模、佔有率、成長分析：按組件（計算平台、解決方案）、按類型（文本助手、語音助手） - 行業預測（2023-2030）

Global Conversational Systems Market Size, Share, Growth Analysis, By Component(Compute Platforms, Solutions), By Type(Text Assistant, Voice Assisted) - Industry Forecast 2023-2030

出版日期: 2023年08月12日 | 出版商:

SkyQuest | 英文 157 Pages | 商品交期: 3-5個工作天內

價格

簡介目錄

2021年全球對話系統市場規模為102.6億美元。預測該市場在預測期內（2023年至2030年）將以28%的年複合成長率擴張，從2022年的131.3億美元成長到2030年的946.3億美元。

隨著各行業擴大採用人工智慧驅動的聊天機器人和虛擬助理，全球對話系統市場預測將在未來幾年出現強勁成長。企業正在利用對話系統來提高客戶參與、簡化營運並改善整體用戶體驗。主要促進因素包括對個性化和高效客戶支持的需求不斷成長，以及電子商務和線上服務的興起。此外，自然語言處理 (NLP) 和語音辨識技術的進步正在增強這些系統的功能。隨著公司繼續投資對話式人工智慧解決方案，市場預計將擴大，為市場參與者的創新和擴張提供重要機會。

由於對高效客戶服務解決方案的需求不斷成長以及各行業擴大採用人工智慧和自然語言處理技術，全球對話系統市場正在強勁成長。聊天機器人和虛擬助理等對話系統的部署是為了簡化客戶交互、改善用戶體驗並最佳化業務流程。此外，語音激活設備的成長趨勢以及對話式人工智慧在智慧家居中的整合也促進了市場的擴張。市場參與企業正在積極投資研發，以提高對話式人工智慧的能力，確保這一快速發展領域的持續創新和競爭優勢。

全球對話系統市場目前正面臨抑制因素，主要是由於實現滿足用戶期望的自然語言理解和生成能力相關的課題，這對於提供無縫且有意義的對話至關重要。Masu。此外，與資料隱私和安全相關的擔憂是一個主要的抑制因素，增加了對話系統提供商對資料處理和存儲實踐的監督和法規限制。此外，市場在各種對話系統之間的互通性以及與現有企業系統的整合還面臨障礙，阻礙了這些技術在各行業的無縫採用和擴展。這些限制需要持續的創新和研發投資，以解決技術和道德問題，並最大限度地發揮對話系統在不同應用中的潛力。

該報告研究了全球對話系統市場，並提供了市場概述，包括按組件、類型、地區和參與市場的公司概況分類的趨勢。

The Global Conversational Systems Market is poised for robust growth in the coming years, driven by the increasing adoption of AI-powered chatbots and virtual assistants across various industries. Businesses are leveraging conversational systems to enhance customer engagement, streamline operations, and improve overall user experiences. Key drivers include the growing demand for personalized and efficient customer support, as well as the rise in e-commerce and online services. Additionally, advancements in natural language processing (NLP) and speech recognition technologies are bolstering the capabilities of these systems. As companies continue to invest in conversational AI solutions, the market is expected to expand, offering significant opportunities for innovation and market players' expansion.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global Conversational Systems Market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined by using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Segments covered in this report:

The Global Conversational Systems Market is segmented by Component, Type, Application, End-use, and Regional. We are analyzing the market of these segments to identify which segment is the largest now and in the future, which segment has the highest growth rate, and the segment which offers the opportunity in the future. Based on Component the market is segmented as, Compute Platforms, Solutions, and Services. Based on Type the market is segmented as, Text Assistant, Voice Assisted, Others. Based on Application the market is segmented as, Branding & Advertising, Customer Support & Personal Assistant, Data Privacy & Compliance, Others. Based on End-use the market is segmented as, BFSI, Healthcare & Life Sciences, Media & Entertainment, Retail & E-commerce, Telecommunication, Travel & Hospitality, Others. Based on Regional the market is segmented as, North America, Asia Pacific, and Latin America.

Driver:

The Global Conversational Systems Market is experiencing robust growth due to increasing demand for efficient customer service solutions and the growing adoption of artificial intelligence and natural language processing technologies across various industries. Conversational systems, such as chatbots and virtual assistants, are being deployed to streamline customer interactions, enhance user experience, and optimize operational processes. Additionally, the rising trend of voice-activated devices and the integration of conversational AI in smart homes are contributing to market expansion. Market players are actively investing in research and development to advance conversational AI capabilities, ensuring ongoing innovation and competitive differentiation in this burgeoning sector.

Restraint:

The global conversational systems market is currently experiencing restraints primarily stemming from the challenges associated with achieving natural language understanding and generation capabilities that meet user expectations, which is essential for delivering seamless and meaningful conversations. Additionally, concerns related to data privacy and security have been a significant restraint, leading to increased scrutiny and regulatory constraints on data handling and storage practices by conversational system providers. Furthermore, the market faces hurdles in terms of interoperability among various conversational systems and integration with existing enterprise systems, hindering seamless adoption and scaling of these technologies across industries. These restraints necessitate ongoing innovation and investment in research and development to address technical and ethical concerns and unlock the full potential of conversational systems in diverse applications.

Market Trends:

One key market trend in the Global Conversational Systems Market is the growing emphasis on personalized and context-aware conversational AI solutions. As businesses increasingly adopt conversational systems to enhance customer engagement and streamline operations, they are recognizing the importance of delivering tailored and intelligent interactions. This trend is driven by the need to provide customers with highly relevant and seamless conversational experiences across various channels, such as chatbots, virtual assistants, and voice interfaces. Companies are investing in advanced natural language processing (NLP) and machine learning capabilities to understand user intent better, remember past interactions, and adapt responses in real-time, ultimately leading to improved customer satisfaction and retention.

Executive Summary
- Market Overview
- Wheel of Fortune
Research Methodology
- Information Procurement
- Secondary & Primary Data Sources
- Market Size Estimation
- Market Assumptions & Limitations
Parent Market Analysis
- Market Overview
- Market Size
- Market Dynamics
Drivers
Opportunities
Restraints
Challenges
Key Market Insights
- Technology Analysis
- Pricing Analysis
- Supply Chain Analysis
- Value Chain Analysis
- Ecosystem of the Market
- IP Analysis
- Trade Analysis
- Startup Analysis
- Raw Material Analysis
- Innovation Matrix
- Pipeline Product Analysis
- Macroeconomic Indicators
- Top Investment Analysis
- Key Success Factor
- Degree of Competition
Market Dynamics & Outlook
- Market Dynamics
Drivers
Opportunities
Restraints
Challenges
- Regulatory Landscape
- Porters Analysis
Competitive rivalry
Threat of Substitute Products
Bargaining Power of Buyers
Threat of New Entrants
Bargaining Power of Suppliers
- Skyquest Special Insights on Future Disruptions
Political Impact
Economic Impact
Social Impact
Technical Impact
Environmental Impact
Legal Impact
Global Conversational Systems Market by Component
- Market Overview
- Compute Platforms
- Solutions
- and Services
Global Conversational Systems Market by Type
- Market Overview
- Text Assistant
- Voice Assisted
- and Others
Global Conversational Systems Market Size by Region
- Market Overview
- North America
USA
Canada
- Europe
Germany
Spain
France
UK
Rest of Europe
- Asia Pacific
China
India
Japan
South Korea
Rest of Asia-Pacific
- Latin America
Brazil
Rest of Latin America
- Middle East & Africa (MEA)
GCC Countries
South Africa
Rest of MEA
Competitive Landscape
- Top 5 Player Comparison
- Market Positioning of Key Players, 2021
- Strategies Adopted by Key Market Players
- Top Winning Strategies
By Development
By Company
By Year
- Recent Activities in the Market
- Key Companies Market Share (%), 2021
Key Company Profiles
- Amazon Web Services, Inc.
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- Artificial Solutions
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- Baidu, Inc.
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- Conversica, Inc.
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- Google LLC
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- IBM Corporation
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- Microsoft Corporation
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- Nuance Communications, Inc.
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- Oracle Corporation
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- SAP SE
Company Overview
Business Segment Overview
Financial Updates
Key Developments