表紙
市場調查報告書
商品編碼
944257

美國辦公室咖啡服務市場:市場趨勢和機會

Office Coffee Service in the U.S. - Market Trends and Opportunities, 4th Edition

出版日期: | 出版商: Packaged Facts | 英文 157 Pages | 訂單完成後即時交付

價格
  • 全貌
  • 簡介
  • 目錄
簡介

許多在辦公室上下班的消費者的日常工作都發生了重大變化。 COVID-19大流行已經關閉了許多公司,並導致許多辦公室工作人員在家中工作。由於大流行期間發生變化, "新的日常活動" 有望改變長期行為。

此報告調查和分析了美國辦公咖啡服務市場,並提供了有關當前趨勢,消費者模式,未來前景,產品可用性,零售渠道,消費者趨勢等的系統信息。

內容

第1章執行摘要

第2章市場規模和預測

  • 重點提要
  • 辦公室咖啡服務市場表現
  • 辦公咖啡服務市場預測
  • 按產品類別劃分的辦公室咖啡服務市場
  • 單杯咖啡沖泡機在辦公室咖啡服務中的市場佔有率
  • 影響銷售的市場因素

第3章趨勢和機會

  • 重點提要
  • 咖啡訂閱,線上訂購,送貨/領取
  • 單份咖啡選項
  • 特色美食咖啡
  • 特濃咖啡和冷泡咖啡的偏好
  • "超級食物"
  • 擴大市場基礎
  • 可回收/可持續包裝
  • 可重複使用的包裝/容器
  • 咖啡生產的可持續性

第4章家用咖啡和咖啡機的使用趨勢

  • 重點提要
  • 根據情況的咖啡
  • 按年齡段劃分的飲料消費
  • 咖啡使用趨勢
  • 研磨/全豆咖啡
  • 櫃檯空間
  • 人口統計分析
  • 按類型劃分的咖啡壺所有權和購買趨勢
  • 按品牌劃分的咖啡壺所有權和購買趨勢

第5章:隨手喝咖啡:家庭與郊遊

  • 重點提要
  • 約70%的受僱消費者每週喝咖啡
  • 咖啡屋與郊遊
  • 咖啡愛好者如何在家煮咖啡
  • 人口統計分析
  • 家庭使用的咖啡類型
  • 咖啡和咖啡機的交叉使用方式

第6章隨時隨地購買現沖咖啡

  • 重點提要
  • 在旅途中購買現沖咖啡的人
  • 人口統計分析
  • 隨時隨地購買現沖咖啡的地方
  • 現沖咖啡的購買頻率
  • 人口統計分析
  • 咖啡屋

第7章工作前後的咖啡

  • 重點提要
  • 上班前和上班時喝咖啡
  • 上班前喝咖啡:來源
  • 在工作場所喝咖啡:來源
  • 受眾特徵
  • 在工作場所喝咖啡:場外來源
  • 工作中的餐飲服務
  • 按位置類型的可用性和使用情況

第8章工作場所中咖啡的消費趨勢和思考

  • 重點提要
  • 消費者對工作中的咖啡的看法
  • 如何思考咖啡

第9章辦公室咖啡服務提供商

  • 重點提要
  • 全國與本地
  • ARAMARK CORP
  • COMPASS GROUP
  • PRIMO WATER CORPORATION
  • FARMER BROTHERS
  • KEURIG DR PEPPER
  • SODEXO
  • STARBUCKS
  • CHRIS' COFFEE SERVICE
  • FIRST CHOICE COFFEE SERVICES
  • PINE HILL FRESH FOODS
  • RED DIAMOND
  • ROYAL CUP

第10章COVID-19大流行改變工作場所和消費者習慣

  • 突出顯示
  • 切換到RTD或單份服務
  • 非接觸式咖啡機
  • 衛生和辦公室佈局發生變化
  • 在家工作
  • 區域和郊區
  • 提供DTC咖啡
  • 消費趨勢
目錄
Product Code: LA16271721

Many consumers who have commuted to work in an office have suddenly seen major changes in their routines due to the COVID-19 pandemic, which has shut down many businesses and led to many office workers working from home. Long-term behavior is also expected to change as a result of changes during the pandemic, with many questions about what the "new normal" will look like.

With a focus on "what's next" offered within the context of long-term historical trends, Office Coffee Service is packed with insights about consumer trends, behavior, and motivations to help office coffee service providers, retailers, packaging companies, foodservice providers, employers, and investors gauge consumer perspectives and find areas for growth in a competitive market.

Office Coffee Service delivers actionable predictions and recommendations designed to guide office coffee service providers, retailers, and investors in making business decisions by providing data and insights about the office coffee service market.

Scope

Office Coffee Service is the go-to source for a complete understanding of the U.S. office coffee service market. This report combines Packaged Facts' extensive monitoring of the food and beverage market with proprietary surveys, and evaluates current trends and future directions for marketing and retailing, along with consumer patterns during the pandemic and across the broader coffee market.

Office Coffee Service examines product availability; surveys retail channel trends; and analyzes consumer trends and motivations. This report contains dozens of numerical tables and charts, as well as numerous product photographs.

Report Methodology

The information contained in Office Coffee Service was developed from primary and secondary research sources. Primary research includes interviews with food and beverage market experts; participation in and attendance at food industry events; and extensive internet canvassing.

Primary research includes national online consumer polls of U.S. adult consumers (age 18+) conducted on an ongoing basis by Packaged Facts to analyze purchasing patterns and attitudes with regard to food gifts and relevant food and beverage preferences.

Supplementing Packaged Facts' exclusive survey is an extensive analysis and customized cross tabs of MRI-Simmons' National Consumer Study, which is based on approximately 25,000 adult respondents surveyed annually.

TABLE OF CONTENTS

CHAPTER 1: EXECUTIVE SUMMARY

  • COVID-19 Pandemic Leading to Losses in 2020 & Beyond
  • Targeting Home Offices for Sales
  • Key Consumer Trends
  • SCOPE

CHAPTER 2: MARKET SIZE AND FORECAST

  • HIGHLIGHTS
  • OFFICE COFFEE SERVICE HISTORICAL MARKET
    • Table 2-1: U.S. Historical Office Coffee Service Revenue, 2009-2019 (billion dollars and percent change)
  • OFFICE COFFEE SERVICE MARKET FORECAST
    • Table 2-2: U.S. Office Coffee Service Revenue Forecast, 2019-2024 (billion dollars and percent change)
  • OFFICE COFFEE SERVICE MARKET BY PRODUCT CATEGORY
    • Table 2-3: U.S. Office Coffee Service Revenue by Product Category, 2019 (billion dollars and percent change)
  • OFFICE COFFEE SERVICE SINGLE-CUP BREWER MARKET SHARE
    • Table 2-4: U.S. Office Coffee Service Single-Cup Brewer Placement Share, 2014-2019 (percent)
  • MARKET FACTORS AFFECTING SALES
    • COVID-19 Pandemic Closing Offices Across the Country in 2020
    • Coffee Consumption Trends
      • Table 2-5: U.S. Coffee Consumption and Per Capita Coffee Consumption, 2009-2019 (billion gallons and pounds and gallons/pounds per capita)
    • Retail Coffee Pricing Trends
      • Table 2-6: U.S. Consumer Price Index: All Items, Nonalcoholic Beverages, and Roasted and Instant Coffee, 2009-2019 (index where 1982-1984 = 100)
    • Single-Cup Revenue and Pricing Trends
      • Table 2-7: Office Coffee Service Revenue per Cup: Fraction Pack vs. Single-Cup, 2014-2019 (cents)
      • Table 2-8: Retail Single Serve Pod Pricing by Price Tier, 2014-2019 (dollars)
    • Restaurant Density Analysis Suggest Strong Convenience Competition
      • Table 2-9: Restaurant Density, by Restaurant Type: Selected Zip Codes and Locations, 2019
    • Time and Money Lost to the Off-Site Coffee Run
    • Daily Coffee Run Translates to at Least 60 Hours of Lost Time Annually
      • Table 2-10: Time Lost to Employee Off-Site Coffee Run, Daily and Annual: By Runs per Day, 2019
    • Subsidizing Employee Coffee Runs Costs Over $1,100 per Employee Annually
      • Table 2-11: Money Lost to Employee Off-Site Coffee Run: By U.S. and Tech Company Median Employee Salaries, 2019

CHAPTER 3: TRENDS AND OPPORTUNITIES

  • HIGHLIGHTS
  • COFFEE SUBSCRIPTIONS, ONLINE ORDERING, AND DELIVERY/PICKUP IN THE WAKE OF COVID-19
    • Figure 3-1: At-Home Coffee Consumption Is up and Stoking Subscription Coffee Sales
    • Figure 3-2: Office Coffee Brought Directly to Your Home
  • SINGLE-SERVE COFFEE OPTIONS ARE NOT JUST PODS AND K-CUPS
    • Figure 3-3: Single-Serve Coffee Isn't Just Pods and K-Cups
  • SPECIALTY AND GOURMET COFFEE IS ESPECIALLY POPULAR AMONG YOUNGER GENERATIONS
  • A GROWING PREFERENCE FOR ESPRESSO-BASED BEVERAGES AND COLD BREW
  • "SUPERFOODS" MAKING THEIR WAY INTO COFFEE
    • Figure 3-4: "Superfood" Coffee Featuring Functional Mushrooms
    • Figure 3-5: Coffee with Health Claims and Addition of Multiple Superfood Ingredients
  • EXPANDING THE MARKET BASE
  • RECYCLABLE/SUSTAINABLE PACKAGING
    • Figure 3-6: A Switch from EPS Foam Cups to Recyclable Paper Coffee Cops
    • Figure 3-7: Office Service with Paper Coffee Pods for a Greener Solution
  • REUSABLE PACKAGING/CONTAINERS
    • Figure 3-8: Reusable Cup Discount When You Bring Your Own Container
    • Figure 3-9: Reusable Coffee Pods Have Room to Expand Their Use in Offices
  • SUSTAINABILITY IN COFFEE PRODUCTION
    • Coffee Prices, Farmer Welfare, and Fair Trade Practices
      • Figure 3-10: Rainforest Alliance Certification Aims to Protect Land and Waterways and Farmer and Community Welfare
    • Environmental Impacts of Coffee Production

CHAPTER 4: HOUSEHOLD COFFEE AND COFFEE MAKER USE TRENDS

  • HIGHLIGHTS
  • COFFEE IN CONTEXT
    • Table 4-1: Use of Beverages by Type, 2009, 2014-2019 (percent)
  • CONSUMPTION OF BEVERAGES BY AGE GROUP
    • Table 4-2: Usage of Beverages by Type and HH Head Age Bracket, 2019 (percent)
  • COFFEE USE TRENDS
    • Table 4-3: Household Coffee & Creamer Use by Type, 2014-2019 (percent)
  • Ground/Whole Bean Coffee Holding Ground
    • Table 4-4: Household Coffee Use and Cups per Day by Type, 2016-2019 (percent)
  • Counter Space Allotted to Different Coffee Types
    • Table 4-5: Household Coffee Type Use by Coffee Machine Used, 2014-2019 (percent)
  • Demographic Analysis
    • Table 4-6: Household Coffee Usa and Cups per Day: Indexed by Type and Household Head Age Bracket, 2019 (percent and index)
    • Table 4-7: Household Coffee Use and Cups per Day: Indexed by Type and Household Income, 2019 (percent and index)
    • Table 4-8: Household Coffee Use and Cups per Day, Indexed by Type and Race/Ethnicity and Gender, 2019 (percent and index)
    • Table 4-9: Ready-to-Drink Bottled/Canned Coffee Use, Indexed by Demographic and Brand, 2019 (percent and index)
  • COFFEE MAKER OWNERSHIP AND PURCHASING TRENDS BY TYPE
    • Single-Serve Brewing System Uptake Influencing Household Coffeemaker Ownership Trends
      • Table 4-10: Household Coffee Maker Ownership by Type, 2014-2019 (percent of households)
    • Demographic Analysis
      • Table 4-11: Household Coffee Maker Ownership: Indexed by Type and Demographic, 2019 (percent and index)
    • Purchase Incidence Spikes; Automatic Drip Coffee Makers Hold Ground
      • Table 4-12: Household Coffee Maker Purchases in the Last 12 Months, 2014-2019 (percent of households)
  • COFFEE MAKER OWNERSHIP AND PURCHASING TRENDS BY BRAND
    • Coffee Maker Brand Penetration
      • Table 4-13: Coffee Maker Brands Owned vs. Purchased in the Last 12 Months, 2019 (percent and index)
    • Trends Over Time
      • Table 4-14: Household Coffee Maker Brands Owned, 2015-2019 (percent of households)
      • Table 4-15: Household Coffee Maker Brands Purchased in the Last 12 Months, 2015-2019 (percent of households)
    • Demographic Analysis
      • Table 4-16: Household Coffee Maker Ownership by Brand and Demographic, 2019 (index)

CHAPTER 5: MAKING AND DRINKING COFFEE: IN-HOME VS. OUT-OF-HOME

  • HIGHLIGHTS
  • NEARLY 70% OF EMPLOYED CONSUMERS DRINK COFFEE WEEKLY
  • COFFEE AT HOME VS. OUT OF HOME
    • Table 5-1: Weekday Coffee Drinking: Drink in Home vs. out of Home, Made in Home vs. out of Home, 2020 (percent of employed consumers who drink coffee weekly)
    • Table 5-2: Weekday Coffee Drinking in and out of Home: Made in Home vs. out of Home, 2020 (percent of employed consumers who drink coffee weekly)
  • How Coffee Drinkers Usually Make Coffee at Home
    • Table 5-3: At-Home Coffee Making Methods, 2018 vs. 2020 (percent of consumers who make coffee at home)
  • Demographic Analysis
    • Table 5-4: At-Home Coffee Making Methods by Demographic, 2020 (percent of consumers who make coffee at home)
  • Types of Coffee Usually Used at Home
    • Table 5-5: Types of Coffee Usually Used at Home: By Usual At-Home Coffee Making Method, 2020 (percent of employed consumers who drink coffee weekly)
  • Coffee and Coffee Maker Cross-Usage Patterns
    • Table 5-6: Agreement on Types of Coffee Maker Used at Home, 2020 (percent of employed consumers who usually make each type of coffee at home)
    • Table 5-7: Agreement on Types of Coffee Usually Used at Home, 2020 (percent of employed consumers use each method to make coffee at home)

CHAPTER 6: BUYING DISPENSED COFFEE OUTSIDE OF THE HOME

  • HIGHLIGHTS
  • WHO BUYS DISPENSED COFFEE OUTSIDE OF THE HOME?
    • Table 6-1: Out-of-Home Dispensed, Ready-Made Coffee Purchases in the Last 7 Days, 2019 (percent of consumers and index)
  • Demographic Analysis
    • Table 6-2: Out-of-Home Dispensed, Ready-Made Coffee Purchases in the Last 7 Days: By Demographic, 2019 (percent of employed consumers)
  • WHERE DISPENSED COFFEE IS BOUGHT OUTSIDE OF THE HOME
    • Table 6-3: Out-of-Home Dispensed, Ready-Made Coffee Purchases in the Last 7 Days by Purchase Location, 2019 (percent of employed consumers)
  • How Often Dispensed Coffee Is Bought from Different Establishments
    • Table 6-4: Frequency of Out-of-Home Dispensed, Ready-Made Coffee Purchases in the Last 7 Days: By Purchase Location, 2019 (percent of employed consumers vs. percent of employed consumers who bought coffee outside the home in the last 7 days)
  • Demographic Analysis
    • Table 6-5: Frequency of Out-of-Home Dispensed Coffee Purchases in the Last 7 Days: By Demographic, 2019 (percent of employed consumers)
  • COFFEEHOUSES
    • Coffeehouse and Donut Shop Use Trends
      • Table 6-6 Starbucks, Dunkin', Krispy Kreme, Tim Hortons, and Caribou Coffee Use by Demographic, 2019 (percent of employed consumers)

CHAPTER 7: COFFEE BEFORE WORK AND IN THE WORKPLACE

  • HIGHLIGHTS
  • DRINKING COFFEE BEFORE WORK AND AT WORK
    • Table 7-1: Drinking Coffee Before Work vs. At Work, 2018 vs. 2020 (percent of employed consumers who drink coffee weekly)
  • Drinking Coffee Before Work: Coffee Source
    • Table 7-2: Where Coffee Drinkers Get Coffee before Work, 2020 (percent of employed consumers who drink coffee weekly)
  • Drinking Coffee At Work: Coffee Source
    • Table 7-3: Where Coffee Drinkers Get Coffee at Work, 2020 (percent of employed consumers who drink coffee weekly)
  • Demographics
    • Table 7-4: Drinking Coffee Before Work vs. At Work: Method Used by Demographic, 2020 (percent of employed consumers who drink coffee)
  • Drinking Coffee at Work: Off-Premises Coffee Sources
    • Table 7-5: Off-Premises Coffee Sources Used While at Work, 2018 (percent of employed consumers who drink coffee at/before work)
  • WORKPLACE FOOD AND BEVERAGE SERVICES
    • Table 7-6: Off-Premises Coffee Sources Used While at Work, 2020 (percent of employed consumers who drink coffee at/before work)
  • Availability and Use by Location Type

CHAPTER 8: CONSUMER TRENDS AND ATTITUDES ABOUT WORKPLACE COFFEE

  • HIGHLIGHTS
  • CONSUMER OPINIONS ON COFFEE IN THE WORKPLACE
    • Importance of Different Coffee Attributes
      • Table 8-1: Coffee Attribute Importance Ranking, 2020 (percent of employed consumers who drink coffee weekly)
    • Workplace Satisfaction with Coffee
      • Table 8-2: Coffee Attribute Workplace Satisfaction Ranking, 2020 (percent of employed consumers who drink coffee weekly)
    • Are Employers Coming Up Short?
      • Table 8-3: Coffee Attribute Ranking: Importance and Workplace Satisfaction, 2020 (percent of employed consumers who drink coffee weekly)
  • COFFEE ATTITUDES
    • Coffee as Productivity Tool
    • Coffee as Workplace Perk
    • Employers Not Meeting Employee Coffee Expectations
      • Table 8-4: Coffee Attitudes, 2020 (percent of employed consumers who drink coffee weekly)
    • Coffee as a Productivity Tool: Demographic Analysis
      • Table 8-5: Consumer Attitudes: Coffee Helping with Productivity or Getting Through the Day: By Demographic, 2020 (percent of employed consumers who drink coffee weekly)
    • Free Workplace Coffee and Coffee as a Workplace Perk: Demographic Analysis
      • Table 8-6: Consumer Attitudes: Paying for Coffee at Work and Coffee as a Workplace Perk: By Demographic, 2020 (percent of employed consumers who drink coffee weekly)

CHAPTER 9: OFFICE COFFEE SERVICE PROVIDERS

  • HIGHLIGHTS
  • NATIONAL PROVIDERS VS. LOCAL PARTICIPANTS
  • ARAMARK CORP
    • Performance Trends
      • Table 9-1: Aramark United States Food and Support Services Revenue by Segment, 2017-2019 (million dollars)
    • Vending and Office Refreshments Operations
    • Filterfresh
  • COMPASS GROUP
    • Performance Trends
      • Table 9-2: Compass Group North America Revenue by Segment, 2015-2019 (million dollars)
    • Canteen and Canteen One Refreshment Services
    • Micro Market and Refreshment Services
    • Artisan Roasters Highlight Trend-Forward Positioning
    • Brewer Design and Technology
  • PRIMO WATER CORPORATION (FORMERLY COTT CORPORATION)
    • Transformative acquisitions
    • Company Segments
      • Table 9-3: Cott Corporation North America Revenue by Segment, 2015-2019 (million dollars)
      • Footprint
      • Growth Opportunities
  • FARMER BROTHERS
    • Two Primary Distribution Channels
    • Coffee Is the Name of the Game
  • KEURIG DR PEPPER
    • Historical Performance Trends
      • Table 9-4: Keurig Dr Pepper Revenue by Segment, 2018-2019 (million dollars)
    • At-Home and Away-from-Home Coffee Channels
    • Dr. Pepper Snapple merger
    • Coffee Systems Segment Performance Trends
      • Table 9-5: Keurig Dr Pepper Coffee Systems Revenue by Segment, 2018-2019 (million dollars)
  • SODEXO
    • Performance Trends
      • Table 9-6: Sodexo North America On-Site Solutions Revenue by Segment, 2013-2019 (million dollars)
    • Corporate, Education, and Healthcare Foodservice
    • Office Coffee Service, Micro Markets, and Vending
  • STARBUCKS
    • Restaurant, Retail, and Foodservice
      • Table 9-7: Starbucks Global Revenue: Licensed and Store vs. Other Revenue, 2013-2019 (million dollars)
    • Foodservice Products and Services
    • Recent Initiatives
  • CHRIS' COFFEE SERVICE
  • FIRST CHOICE COFFEE SERVICES
    • Figure 9-1: Single-Serve Brewer with Multiple Functions and a Wide Variety of Available Coffee Selections
    • Figure 9-2: Touchscreen Brewer Allows Users to Blend Milk and Chocolate with Coffee and Tea Pods
  • PINE HILL FRESH FOODS
    • Figure 9-3: Employee Coffee Services Supplemented by Mobile Catering with a Variety of Foods
  • RED DIAMOND
    • Figure 9-4: Wholesale Coffee Brands Available from Red Diamond
  • ROYAL CUP

CHAPTER 10: CORONAVIRUS PANDEMIC CHANGING THE WORKPLACE AND CONSUMER HABITS

  • HIGHLIGHTS
  • A SWITCH FROM GROUP COFFEE TO RTD OR SINGLE-SERVE UNITS
  • CONTACTLESS COFFEE MACHINES MAKE PEOPLE FEEL SAFER IN THE OFFICE
    • Figure 10-1: Contactless Technology Allows Users to Select Coffee Without Touching the Machine
    • Figure 10-2: Smart Dispensing System Allows Users to Dispense Coffee by Movement
  • HYGIENE AND OFFICE LAYOUT CHANGES
  • MAKING WORKING FROM HOME MORE PERMANENT FOR SOME EMPLOYEES WHO USED TO WORK IN OFFICES
  • ADJUSTMENTS MAY BE DIFFERENT IN RURAL COMMUNITIES AND SUBURBS NOT HEAVILY TOUCHED BY THE VIRUS
  • OFFICE COFFEE SERVICE PROVIDERS MAY BE ABLE TO OFFER DTC COFFEE
  • CONSUMER TRENDS
    • Employed Coffee Drinkers Are More Likely to Be Concerned About the Coronavirus
      • Figure 10-3: Coronavirus Concerns: All Consumers vs. Employed Coffee Drinkers, 2020 (percent of consumers)
    • Many Consumers and Their Family/Friends Have Experienced Negative Effects with Their Job Situation
      • Figure 10-4: Negative Effects on Job Situations of Self vs. Friends/Family, 2020 (percent of consumers)
    • Most Consumers Want Companies to Step Up and Take Action
      • Figure 10-5: Consumer Desires for Company Coronavirus Responses (percent of consumers)