全球消費者身份和訪問管理市場——增長、趨勢、COVID-19 影響和預測 (2023-2028)

在 2022 年至 2027 年的預測期內，全球消費者身份和訪問管理市場預計將以 18.2% 的複合年增長率增長。

市場增長的動力來自對組織安全、隱私和合規制度意識的增強、合規要求和法規的增加以及垂直市場不斷增長的需求。

主要亮點

• 由於合規性要求、管理本地訪問者等替代用戶群體的需求不斷增長，以及對及時和安全訪問的關注，對消費者身份和訪問管理的需求正在迅速增長。 您還可以管理員工、承包商、供應商等身份的生命週期。
• 如今，世界各地都在推進數字化，幾乎所有的商業交易都是以數字方式處理的。 這對黑客來說是一個很大的吸引力。 此外，數據洩露不僅僅是由黑客造成的，它們通常是由組織內有權訪問網絡和設施敏感部分的個人所為。 許多公司正計劃增加他們的數據安全預算，從而導致不同最終用戶細分市場對消費者身份和訪問管理的需求不斷增長。
• 此外，還需要實施消費者身份和訪問管理，以保護系統免受外部威脅（例如未經授權的用戶）。 BFSI、IT 和電信等各種最終用戶行業的特點是擁有大量關鍵且非常有價值的信息和資產。 任何安全漏洞或故障都可能導致收入損失和災難性後果。 這使得這些最終用戶必須及早發現潛在威脅。
• 此外，消費者身份和訪問管理的許多好處都與數據保護和網絡安全有關。 當組織實施消費者身份和訪問管理系統時，它通過實施憑證管理最佳實踐並要求員工經常更改密碼來消除這些和相關問題。
• 但是，隨著越來越多地採用移動技術和基於雲的服務，組織的業務流程變得更加敏捷和快速。 然而，訪問管理變得更加複雜。 此外，如果不正確採用創新的移動技術，企業客戶可能會面臨存儲在第三方和雲服務中的數據的安全性。 這可能會阻礙市場增長。
• 在 COVID-19 大流行期間，由於為阻止病毒傳播而採取的關閉和嚴格措施，我們對在線業務的依賴顯著增加。 各種最終用戶行業，例如 BFSI、醫療保健、IT 和電信，都依賴互聯網生態系統向其消費者提供所需的服務。 此外，在疫情爆發期間，企業對消費者身份和訪問管理系統的需求增加。

消費者身份和訪問管理市場趨勢

BFSI 細分市場有望成為主要驅動因素

• 銀行和其他金融機構 (BFSI) 受到越來越嚴格的審查，以確保採取適當的安全措施，尤其是在過去幾年發生了多起備受矚目的數據洩露事件之後。 金融機構還存儲非常有價值的數據，而數字化轉型工作正在增加網絡攻擊者訪問這些數據的機會。
• 例如，2022 年 2 月，抵押貸款機構 Radius Financial Group 遭遇數據洩露，未經授權的訪問危及了其服務器並竊取了 16,000 名客戶的個人數據。。 此外，2022 年 4 月，A Square（現為 Block）遭遇數據洩露，影響了 820 萬現任和前任員工。 金融部門的這些數據洩露正在推動對消費者身份和訪問管理解決方案的需求。
• 此外，主要國家/地區銀行欺詐的增加增加了對更好的基礎設施和安全解決方案的需求，從而增加了 BFSI 部門對消費者身份和訪問管理系統的需求。. 例如，根據印度儲備銀行公佈的數據，印度銀行欺詐案件數量從2017年的5076起增加到2021年的7400起。
• 許多銀行和金融機構都認識到保護客戶信任的寶貴且敏感的金融資產的重要性。 因此，這些組織中的大多數都投資於先進技術，以防止可能對其收入、運營成本、聲譽等產生負面影響的安全性受損。 消費者身份和訪問管理解決方案可以為銀行和其他金融機構帶來意想不到的投資回報率，並幫助保護他們的收入。

預計北美市場份額最大

• 北美的各個最終用戶部門越來越多地採用消費者身份和訪問管理解決方案，Microsoft Corporation 和 Salesforce Inc. 也在該地區提供安全和消費者身份和訪問管理解決方案。由於 Broadcom Inc. 等主要參與者的存在，預計將在全球消費者身份和訪問管理市場佔據最大的市場份額。
• 此外，美國各個最終用戶部門的數據洩露事件不斷增加，進一步推動了該地區對消費者身份和訪問管理解決方案的需求。 此外，網絡犯罪分子一直在尋找新技術，該地區各個最終用戶部門發生的一系列大規模數據洩露事件提醒人們，看似安全的系統往往是多麼容易受到攻擊。這就是為了證明。
• 例如，根據身份盜竊資源中心 (ITRC) 發布的一份報告，2021 年美國將發生創紀錄的 1,862 起數據洩露事件。 2021 年的數據洩露數量將超過 2017 年創下的 1,506 起記錄，與 2020 年的 1,108 起相比增長 68%。 BFSI、醫療保健、商業和零售等行業最常受到攻擊，每年影響數百萬美國人。
• 此外，Gramm-Leach-Bliley (GLB) 法案等嚴格的政府法規在美國消費者採用身份和訪問管理解決方案方面發揮著重要作用。 該法律要求證券公司和金融機構實施嚴格的法規，通過建立程序來評估數據風險和防范威脅，從而保護消費者數據隱私。。
• 在該地區，消費者身份和訪問管理解決方案的需求不斷增長，主要參與者都在努力爭取更多的市場份額。 例如，2021 年 11 月，網絡安全巨頭 GBG 宣布將收購前競爭對手 Acuant。 合併將兩家行業巨頭合併為一個組織。 收購 Acuant 將使 GBG 進一步擴展到美國，這是全球最大且最具戰略重要性的定位、身份和欺詐服務市場。

消費者身份和訪問管理市場的競爭對手分析

由於參與者眾多，全球消費者身份和訪問管理市場顯得分散。 此外，頂級公司在研發方面的投資和資金迅速增加，以推出消費者身份和訪問管理市場產品的高效解決方案，這正在推動全球市場競爭加劇。 一些世界領先的消費者身份和訪問管理公司包括 Microsoft Corporation、Broadcom Inc.、Salesforce Inc. 和 IBM Corporation。

其他好處

• Excel 格式的市場預測 (ME) 表
• 3 個月的分析師支持

內容

第1章介紹

• 研究假設和市場定義
• 調查範圍

第2章研究方法論

第 3 章執行摘要

第 4 章市場洞察

• 市場概覽
• 產業吸引力 - 波特五力分析
  • 供應商的議價能力
  • 消費者的議價能力
  • 新進入者的威脅
  • 競爭公司之間的敵對關係
  • 替代品的威脅
• COVID-19 對市場的影響

第 5 章市場動態

• 市場驅動力
  • 嚴格的安全合規性和政府法規
  • 現場訪問者和承包商的管理
• 市場製約因素
  • 存儲在第三方（雲）中的數據的安全性

第 6 章市場細分

• 按組件
  • 解決方案
  • 按服務
• 通過部署
  • 雲類型
  • 本地
• 按最終用戶行業
  • BFSI
  • 醫療保健
  • IT/通訊
  • 政府機構
  • 能源和公共工程
  • 其他最終用戶行業（運輸、航空航天和國防、教育等）
• 按地區
  • 北美
  • 歐洲
  • 亞太地區
  • 拉丁美洲
  • 中東

第7章競爭格局

• 公司簡介
  • Microsoft Corporation
  • Salesforce Inc.
  • IBM Corporation
  • HID Global（Assa Abloy AB）
  • Broadcom Inc.
  • AlertEnterprise Inc.
  • Micro Focus International PLC
  • Access Security Corporation
  • WIPRO Ltd
  • SAASPASS Inc.
  • IDCUBE Identification Systems（P）Ltd
  • Amazon Web Services Inc.
  • Convergint Technologies LLC

第8章 投資分析

第9章 市場將來展望

The global consumer identity and access management market is expected to register a CAGR of 18.2% during the forecast period 2022 to 2027. The factors propelling the market growth are the growing awareness of an organization's security, privacy, and compliance posture, increasing compliance mandates and regulations, and growing demand from vertical markets, among others.

Key Highlights

• The demand for consumer identity and access management is rapidly increasing due to compliance mandates, a growing desire to manage alternative user populations, like on-premises visitors, and an emphasis on timely and secure access. It also allows organizations to manage the lifecycle of identities, such as employees, contractors, and vendors.
• Nowadays, with growing digitization across the world, nearly every business transaction is now processed digitally. This is a big attraction for hackers. Moreover, data breaches are not only committed by hackers, but individuals also commit many within an organization who have access to sensitive parts of networks or facilities. Many companies are planning to increase their data security budget, which will drive the need for consumer identity and access management across various end-user segments.
• Moreover, consumer identity and access management deployments are needed to safeguard the system from outside threats, such as unauthorized users. Various end-user industries, such as BFSI, IT, Telecom, etc., are characterized by many critical and highly valuable information and assets; any breach or lapse in security can be disastrous and costly, with revenue loss. As a result, it is becoming essential for these end-user sectors to be able to recognize potential threats as soon as possible.
• Moreover, The many benefits associated with consumer identity and access management revolve around data protection and cyber security. When an organization implements a consumer identity and access management system, best practices for credential management are put into place to eliminate these and related issues by requiring employees to frequently change their passwords, which mitigates the possibility of a password being stolen when better authentication methods are not available.
• However, the growing adoption of mobile technologies and cloud-based services enables organizations to be more agile and quick in their business processes. Still, it makes managing access even more complex. And without proper adoption of innovative mobile technologies, enterprise customers may face the security of data stored in third-party or cloud services. This may hamper the growth of the market.
• During the COVID-19 pandemic, when lockdowns and strict measures were adopted to stop the spreading of the virus, the dependency on online businesses increased significantly. Various end-user industries such as BFSI, healthcare, IT and telecom, etc., relied on the internet ecosystem to provide necessary services to consumers. Further, during the outbreak, businesses have experienced an increased demand for a consumer identity and access management system.

Consumer Identity & Access Management Market Trends

BFSI Segment is Expected to Gain Significant Traction

• Banks and other financial institutes (BFSI )are under increasing scrutiny to ensure they have the appropriate security measures in place, especially in the wake of the numerous high-profile data breaches that have taken place over the last few years. In addition, financial institutions store highly valuable data, and their digital transformation efforts create greater opportunities for cyber attackers to access that data.
• For instance, in February 2022, Mortgage lender, Radius Financial Group, fell victim to a data breach when an unauthorized party accessed its server and stole private data pertaining to 16,000 customers. Additionally, in April 2022, a data breach occurred at A Square (now known as Block), impacting 8.2 million current and former employees. These data breaches in the finance sector are growing the demand for consumer identity and access management solutions.
• Furthermore, a growing number of banking frauds in major countries is increasing the need for better infrastructure and security solutions, thus increasing the demand for consumer identity and access management systems in the BFSI sector. For instance, as per data published by the Reserve bank of India, the number of bank fraud cases in India increased from 5,076 in FY 2017 to 7,400 in FY 2021.
• Many banks and financial institutions have recognized the critical need to secure the valuable and sensitive financial assets their customers trust to keep them safe. Hence, most of these organizations have invested in advanced technologies to prevent lapses in security, which may negatively impact their revenues, operating costs, reputation, and much more. Consumer identity and access management solutions may provide unexpected ROI to banks and other financial institutions that help protect their bottom line.

North America is Anticipated to Hold the Largest Market Share

• North America is anticipated to account for the largest market share in the global consumer identity and access management market owing to the growing adoption of consumer identity and access management solutions across various end-user sectors and the presence of several major players such as Microsoft Corporation, Salesforce Inc., Broadcom Inc., etc. that provide security and consumer identity and access management solutions in the region.
• Furthermore, the growing number of data breaches across various end sectors in the United States is further driving the need for consumer identity and access management solutions in the region. Moreover, cybercriminals are constantly exploring new methods, and a series of major data breaches across the various end-user sectors in the region have again demonstrated that supposedly secure systems are often surprisingly vulnerable.
• For instance, according to a report published by the Identity Theft Resource Center (ITRC), a record number of 1862 data breaches occurred in 2021 in the United States. The number of data breaches in 2021 broke the previous 1506 set in 2017 and represented a 68% increase compared to the 1108 breaches in 2020. Sectors like BFSI, healthcare, business, and retail are the most commonly attacked, impacting millions of Americans annually.
• Additionally, stringent government regulations, such as the Gramm-Leach-Bliley (GLB) Act, play a crucial role in adopting consumer identity and access management solutions in the United States. The act requires securities firms and financial institutions to implement strict regulations for protecting consumer data privacy by establishing a program that assesses risks to the data and protects against threats.
• With the growing need for consumer identity and access management solutions in the region, major companies are making efforts to acquire more market share. For instance, in November 2021, the massive cybersecurity company GBG announced to acquire the Acuant, its erstwhile competitor. The merger brings two industry giants together within a single organization. The acquisition of Acuant enables GBG to expand further into the United States, the world's largest and most strategically important market for location, identity, and fraud services.

Consumer Identity & Access Management Market Competitor Analysis

The global consumer identity and access management market appears to be fragmented due to the presence of many players. Furthermore, the swift rise in investment and funding of top players in research and development for launching efficient solutions in consumer identity and access management market products is driving the competition in the global market. Major global consumer identity and access management companies include Microsoft Corporation, Broadcom Inc., Salesforce Inc., and IBM Corporation, among others.

• June 2022 - Infutor, a Verisk business and consumer identity management expert, today announced that it is launching Infutor Identity Resolution. This embedded application will natively enrich and activate first-party data in the Snowflake Data Cloud. The Infutor Identity Resolution application is built using Snowflake's Native Application Framework, which is currently in private preview. It enables developers to build applications using Snowflake core functionalities, globally distribute them on Snowflake Marketplace and deploy them within a customer's Snowflake account.
• April 2022 - Zoho Alumni's Securden Raised Series A funding of USD 10.5 million from Tiger Global, Accel, and the Together Fund to expand its unified platform approach to access and identity management. Securden is looking to take on the likes of CyberArk, BeyondTrust, Delinea, Microsoft, and other giants in the access security and governance space.

Additional Benefits:

• The market estimate (ME) sheet in Excel format
• 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

• 1.1 Study Assumptions and Market Definitions
• 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET INSIGHTS

• 4.1 Market Overview
• 4.2 Industry Attractiveness - Porter's Five Forces Analysis
  • 4.2.1 Bargaining Power of Suppliers​
  • 4.2.2 Bargaining Power of Consumers​
  • 4.2.3 Threat of New Entrants​
  • 4.2.4 Intensity of Competitive Rivalry​
  • 4.2.5 Threat of Substitutes​
• 4.3 Impact of COVID-19 on the Market

5 MARKET DYNAMICS

• 5.1 Market Drivers
  • 5.1.1 Stringent Security Compliances and Government Regulations
  • 5.1.2 Management of On-site Visitors and Contractors
• 5.2 Market Restraints
  • 5.2.1 Security of Data Stored with Third Party (Cloud)

6 MARKET SEGMENTATION

• 6.1 By Component
  • 6.1.1 Solutions
  • 6.1.2 Services
• 6.2 By Deployment
  • 6.2.1 Cloud Based
  • 6.2.2 On-Premise
• 6.3 By End-user Industries
  • 6.3.1 BFSI
  • 6.3.2 Healthcare
  • 6.3.3 IT and Telecom
  • 6.3.4 Government
  • 6.3.5 Energy and Utilities
  • 6.3.6 Other End-user Industries (Transporation, Aerospace and Defense, and Education)
• 6.4 Geography
  • 6.4.1 North America
  • 6.4.2 Europe
  • 6.4.3 Asia-Pacific
  • 6.4.4 Latin America
  • 6.4.5 Middle-East

7 COMPETITIVE LANDSCAPE

• 7.1 Company Profiles
  • 7.1.1 Microsoft Corporation
  • 7.1.2 Salesforce Inc.
  • 7.1.3 IBM Corporation
  • 7.1.4 HID Global (Assa Abloy AB)
  • 7.1.5 Broadcom Inc.
  • 7.1.6 AlertEnterprise Inc.
  • 7.1.7 Micro Focus International PLC
  • 7.1.8 Access Security Corporation
  • 7.1.9 WIPRO Ltd
  • 7.1.10 SAASPASS Inc.
  • 7.1.11 IDCUBE Identification Systems (P) Ltd
  • 7.1.12 Amazon Web Services Inc.
  • 7.1.13 Convergint Technologies LLC

8 Investment Analysis

9 Future Outlook of the Market