眾包測試市場 - COVID-19 的增長、趨勢、影響和預測 (2023-2028)

在預測期內，眾包測試市場預計將以 10.5% 的複合年增長率增長。

決定產品在現代市場上取得成功的關鍵因素是功能豐富的平台、快速生產和隨之而來的上市時間以及全球採用。

主要亮點

• 因此，公司和企業一直在尋找創新的測試和開發技術，以識別和管理推動發布經過一致測試和鎖定的產品的驅動因素。 在大流行期間流行的一種此類技術是眾包測試。
• 互聯網是現代眾包平台的驅動力。 互聯網為組織提供了一種廣播機制來設置和展示議程，並提供了一個將人們與他們不同的想法、技能和知識聯繫起來的網絡。 根據社交媒體管理平台 Hootsuite 的數據，到 2021 年，超過 93% 的普通互聯網用戶將活躍在社交媒體上。 此外，72% 的美國人使用社交媒體。
• 在眾包測試市場中，符合 Android 和 iOS 等不同操作系統 (OS) 的基於移動的應用程序的數量顯著增加，導致預測期內平台類型細分市場中的移動測試服務。預計將創下最高增長率
• 眾包是一種有價值的策略，可用於獲取外部非冗餘的、針對特定問題的知識，以及為預定義的問題生成潛在的解決方案。 此外，雲可以產生廣闊而多樣的視角，可以鼓勵設計師對現實世界的問題有更深入的了解。 儘管有這些因素，但沒有結構化或分解的投入的數量和多樣性可能是負面的。 這是因為眾包知識的混亂呈現相當難以表達和完全理解。
• 此外，對全球數據隱私法規的擔憂、為提高測試效率而進行的雲管理以及對數據安全和機密性的擔憂被列為限制市場增長的因素。 此外，採用雲計算來虛擬化設備和加強測試儀支持，以及由於物聯網的發展，最終用戶對測試服務的需求不斷增長，預計將為市場增長提供充足的機會。
• 眾包作為一種新興模式在 COVID-19 大流行期間變得更加重要。 遠程工作還鼓勵眾包測試，以最大化測試過程，同時最小化公司所需的投資。 此外，客戶正在尋求採用遠程 QA、按需 QA 或任何遠程工作模式，公司正在尋求降低成本以消除 CAPEX 並通過各自的鎖定來保持業務連續性。我的目標是。

主要市場趨勢

大公司佔據重要的市場規模

• 預計大型公司在預測期內將保持更大的市場規模，因為它們有助於實現高水平的質量保證、加快開發和發布流程並簡化錯誤處理。
• 開放式創新戰略長期以來一直是一些大公司的常態。 例如，寶潔的“Connect+Develop”使公司與全球創新合作夥伴建立了2000多個成功案例。
• 此外，IBM 開始在內部進行創新試驗，後來演變成“InnovationJam”平台，參與者在該平台上與客戶合作，就“我正在幫助您”貢獻他們的專業知識和意見。 湯森路透正在內部眾包，以利用其 17,000 名技術人員的技能，尋找新的問題解決者並打破部門孤島。
• 2022 年 8 月，西雅圖初創公司 Sofy 又籌集了 775 萬美元，該公司為開發者和質量保證專業人員提供無代碼平台來測試移動應用。 這筆資金將用於該平台的功能開發，該平台提供網絡和 API 功能，以及移動應用程序測試。 質量保證和測試方面的這種進步有望進一步加速市場增長。
• 此外，RWS 聲稱設備、應用程序、人和他們的家庭之間的連接數量正在以驚人的速度增長。 2019年有142億台聯網設備，預計將超過250億台。 這需要在測試和開發方面取得重大飛躍，並引入新的軟件測試方法。

北美佔據重要市場份額

• 由於眾包測試服務提供商迅速採用雲等先進技術部署高效解決方案，預計美國在預測期內將佔據很大份額。 由於主要來自加拿大的供應商的存在，北美市場正在增長。
• 北美是技術的中心。 因此，聯邦政府對安全眾包測試服務有嚴格的規定。 此外，BFSI 等行業要求進行合規性測試。
• 美國的 QAwerk 等公司專注於測試遊戲、移動和桌面應用程序以及網站。 公司大約 60% 的項目屬於長期合作。 QAwerk 服務的行業包括電子政務、電子商務、初創企業、業務自動化、媒體和娛樂以及數據挖掘。
• 此外，一家加拿大政府機構正在聯繫 QA 顧問，嘗試將之前失敗的測試自動化。 手動測試工作包括運行不再可行的回歸測試。 QA consultants 的經驗豐富的測試自動化專家開發了自動化框架和腳本以用於常規回歸測試。
• 此外，由於互聯網的普及和客戶需求的增加，美國和加拿大等新興經濟體正在迅速採用最新技術，這也是眾包測試增長的一個主要因素該地區的市場。據信，

競爭格局

眾包測試市場競爭適中，由 Global App Testing、Infosys Limited、Applause App Quality Inc、test IO Inc 和 Synack Inc 等幾家主要參與者組成。 眾包測試公司努力降低製造成本。 另一方面，我們努力為客戶提供更高性能的產品。 我們也在努力擴大雲測試的使用範圍。

2021 年 5 月，NRI Australia 收購了 Planit。 通過此次收購，Planit 將繼續以 NRI Australia 品牌運營。 作為NRI“Vision2022”戰略的一部分，此次收購符合NRI擴大其能力和全球足跡、擴大其在其他行業領域的客戶群以及擴大其在亞太、歐洲和北美的影響力的戰略。目的是加強存在感

2021年2月，Qualitest收購了印度知名的獨立質量保證公司QA Infotech。 此次收購旨在通過提供一流的測試解決方案和擴展其交付能力，使新組織能夠更好地為客戶服務。 此外，它還支持以數字環境中的自動化為重點的高級測試解決方案的聯合開發。

其他好處

• Excel 格式的市場預測 (ME) 表
• 3 個月的分析師支持

內容

第1章介紹

• 研究假設和市場定義
• 調查範圍

第2章研究方法論

第 3 章執行摘要

第4章市場動態

• 市場概覽
• 市場驅動因素
  • 操作系統、設備和應用程序的數量增加
  • 要求擴大軟件質量保證以改善客戶體驗
• 市場製約因素
  • 對全球數據隱私法規的擔憂
• 行業吸引力 - 波特五力分析
  • 新進入者的威脅
  • 買家的議價能力
  • 供應商的議價能力
  • 替代品的威脅
  • 競爭公司之間的敵對關係
• 工業價值鏈分析
• 評估 COVID-19 對眾包測試市場的影響

第 5 章市場細分

• 按平台
  • 網絡
  • 手機
• 按組織規模
  • 中小企業
  • 大公司
• 按行業
  • BFSI
  • IT/通訊
  • 零售
  • 醫療保健與生命科學
  • 媒體與娛樂
  • 其他行業（電力、醫院、交通等）
• 按地區細分
  • 北美
  • 歐洲
  • 亞太地區
  • 拉丁美洲
  • 中東和非洲

第6章競爭格局

• 公司簡介
  • Global App Testing
  • Infosys Limited
  • Applause App Quality Inc.
  • test IO Inc.
  • Synack Inc.
  • Planit Testing
  • Testbirds GmbH
  • Cobalt Labs Inc.
  • Bugcrowd Inc.
  • Crowdsourced Testing SPA
  • Flatworld Solutions
  • Qualitrix Technologies Pvt. Ltd
  • Qualitest Inc.
  • QA InfoTech

第7章 投資分析

第8章 市場將來性

The Crowdsourced Testing Market is expected to register a CAGR of 10.5% over the forecast period. Some primary drivers determining a product's success in contemporary markets constitute a feature-rich platform, faster production and consequently shorter time to market, and global outreach.

Key Highlights

• Subsequently, enterprises and businesses are constantly looking for innovative testing and development methods to manifest and manage the drivers which encourage the release of consistently tested and fixed offerings. One such technique which gained popularity over the pandemic period was crowdsourced testing.
• The internet is the motor of the modern-day crowdsourcing platform. It provides a broadcast mechanism for organizations to set or announce challenges and a network connecting people and their diverse ideas, skill sets, and knowledge. According to the social media management platform Hootsuite, as of 2021, over 93% of regular internet users were active on social media. Furthermore, 72% of Americans use social media.
• In the Crowdsourced Testing Market, mobile testing services under the platform type segment are expected to record the highest growth rate during the forecast period, as there has been a massive increase in the number of mobile-based applications suiting different Operating Systems (OS), such as Android and iOS.
• Besides generating potential solutions to pre-defined problems, crowdsourcing is a valuable strategy to access external, non-redundant, and problem-specific knowledge. The vastness and variety of perspectives generated by the crowd can also encourage designers to increase their understanding of the actual problem. Despite all these factors, the number and diversity of inputs without any structuring or segmentation could be negative, since it is considerably challenging to develop a clear picture and good understanding of haphazardly presented crowdsourced knowledge.
• Apart from that, concerns over data privacy regulations across the globe, managing the crowd to achieve efficiency in testing, and concerns over data security and confidentiality are some factors restraining market growth. In addition, adopting cloud computing to enhance device virtualization and tester support and the development of IoT to increase the need for end-user testing services will provide adequate opportunities for market growth.
• Crowdsourcing as an emerging model became more relevant through the COVID-19 pandemic. Remote work also encouraged crowdsource testing to maximize the testing process while minimizing the necessary investment for companies. Further, customers are looking at adopting remote QA, on-demand QA, or any remote working model with enterprises looking to cut costs to remove CAPEX and maintain business continuity through respective lockdowns.

Key Market Trends

Large Enterprises to Constitute a Significant Market Size

• Large enterprises are expected to hold a more extensive market size during the forecast period, as it helps them in attaining high-level of quality assurance, fasten development and release process, and streamline bug handling, which is critical to their development teams and helps in enhancing the overall organization's quality and agility.
• Open strategies for innovation have long been the standard for some large businesses. For instance, P&G's 'Connect + Develop' enabled the company to establish more than 2,000 successful agreements with innovation partners worldwide.
• Further, IBM started an internal innovation experiment that evolved into its 'InnovationJam' platform, which it uses to work with clients, helping participants to 'jam' by contributing their expertise and opinions on various topics. Thomson Reuters uses crowdsourcing internally to tap into the skills of its 17,000 technologists, finding new problem solvers and breaking down department silos.
• Further, in August 2022, Sofy, a Seattle startup that delivers a no-code platform for developers and quality assurance professionals to test their mobile apps, raised USD 7.75 million in new funding. The funds would be used to develop the platform's capabilities to serve web and API functions and test mobile apps. Such advancements in QA and testing will fuel market growth even further.
• Moreover, RWS claimed that the number of connections between devices, apps, people, and their homes is increasing at an alarming rate. There were 14.2 billion connected devices in 2019, which was expected to exceed 25 billion. This necessitates significant leaps in testing and development and the introduction of new software testing methodologies.

North America to hold Significant Market Share

• America is expected to hold a significant share during the forecast period, owing to the quick adoption of advanced technologies, such as the cloud, helping crowdsourced testing service providers implement efficient solutions. The market in North America is growing due to the presence of vendors, particularly in Canada.
• North America is a technology hub. Therefore, the federal government has strict rules regarding security crowdsource testing services. Furthermore, it is compulsory for industries, such as BFSI, to adhere to compliance testing.
• With a presence in the US, companies like QAwerk focus on testing games, mobile and desktop applications, and websites. About 60% of the company's projects fall under the long-term collaboration. The industries that QAwerk works with are e-government, e-commerce, startups, business automation, media and entertainment, and data mining.
• Furthermore, a ministry of the Canadian government contacted QA Consultants to attempt test automation that had previously failed. The manual test effort involved regression test execution that was no longer viable. QA Consultants' skilled test automation experts developed both an automation framework and scripts for use in their regular regression testing.
• Moreover, the presence of developed economies, such as United States and Canada, which are rapidly implementing the latest technologies due to increased internet penetration and improving customer demand, is also considered to be a key factor for the growth of the crowdsourced testing market in the region.

Competitive Landscape

The Crowdsourced Testing Market is moderately competitive and consists of several major players, such as Global App Testing, Infosys Limited, Applause App Quality Inc., test IO Inc., and Synack Inc. Crowdsourced testing companies are dedicated to decreasing their manufacturing costs. On the other hand, they try to give more equipped products to customers. Besides, they seek to broaden the applications of crowdsourced testing.

In May 2021, NRI Australia acquired Planit. With this acquisition, Planit continues to operate under NRI Australia's brand. The acquisition was consistent with NRI's strategy to broaden its capability and global footprint as part of its "Vision2022" strategy, with an aim to expand NRI's client base in other industrial sectors and strengthen its presence in the Asia-Pacific, Europe, and North America.

In February 2021, Qualitest acquired QA Infotech, a well-known independent quality assurance firm in India. This acquisition aimed to enable the newly formed organization to better serve its customers by delivering best-in-class testing solutions and expanding delivery capacity. Furthermore, the acquisition would aid in the co-development of advanced testing solutions with a distinct emphasis on automation in a digital environment.

Additional Benefits:

• The market estimate (ME) sheet in Excel format
• 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

• 1.1 Study Assumptions and Market Definition
• 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET DYNAMICS

• 4.1 Market Overview
• 4.2 Market Drivers
  • 4.2.1 Rise in the Number of Operating Systems, Devices, and Applications
  • 4.2.2 Demand for Scaling Quality Assurance of Software to Magnify Customer Experience
• 4.3 Market Restraints
  • 4.3.1 Concerns Over Data Privacy Regulations Over the Globe
• 4.4 Industry Attractiveness - Porter's Five Forces Analysis
  • 4.4.1 Threat of New Entrants
  • 4.4.2 Bargaining Power of Buyers
  • 4.4.3 Bargaining Power of Suppliers
  • 4.4.4 Threat of Substitute Products
  • 4.4.5 Intensity of Competitive Rivalry
• 4.5 Industry Value Chain Analysis
• 4.6 Assessment of the Impact of COVID-19 on the Crowdsourced Testing Market

5 MARKET SEGMENTATION

• 5.1 By Platform
  • 5.1.1 Web
  • 5.1.2 Mobile
• 5.2 By Organization Size
  • 5.2.1 Small & Medium-Sized Enterprises (SMEs)
  • 5.2.2 Large Enterprises
• 5.3 By End-user Vertical
  • 5.3.1 BFSI
  • 5.3.2 IT and Telecom
  • 5.3.3 Retail
  • 5.3.4 Healthcare & Life Sciences
  • 5.3.5 Media & Entertainment
  • 5.3.6 Other End-user Verticals (Power, Hospitality, and Transportation)
• 5.4 By Geography
  • 5.4.1 North America
  • 5.4.2 Europe
  • 5.4.3 Asia-Pacific
  • 5.4.4 Latin America
  • 5.4.5 Middle East and Africa

6 COMPETITIVE LANDSCAPE

• 6.1 Company Profiles
  • 6.1.1 Global App Testing
  • 6.1.2 Infosys Limited
  • 6.1.3 Applause App Quality Inc.
  • 6.1.4 test IO Inc.
  • 6.1.5 Synack Inc.
  • 6.1.6 Planit Testing
  • 6.1.7 Testbirds GmbH
  • 6.1.8 Cobalt Labs Inc.
  • 6.1.9 Bugcrowd Inc.
  • 6.1.10 Crowdsourced Testing SPA
  • 6.1.11 Flatworld Solutions
  • 6.1.12 Qualitrix Technologies Pvt. Ltd
  • 6.1.13 Qualitest Inc.
  • 6.1.14 QA InfoTech

7 INVESTMENT ANALYSIS

8 FUTURE OF THE MARKET