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全球專業服務自動化 (PSA) 軟體市場 2024-2028
市場調查報告書
商品編碼
1422560

全球專業服務自動化 (PSA) 軟體市場 2024-2028

Global Professional Service Automation (PSA) Software Market 2024-2028
出版日期: | 出版商: TechNavio | 英文 180 Pages | 訂單完成後即時交付

價格

概述

專業服務自動化 (PSA) 軟體市場預計從 2023 年到 2028 年將成長 75 億美元，預測期內複合年成長率為 11.64%。

該報告對專業服務自動化 (PSA) 軟體市場進行了全面分析，包括市場規模和預測、趨勢、成長促進因素、挑戰以及涵蓋約 25 家供應商的供應商分析。

它提供了對當前市場狀況、最新趨勢和促進因素以及整體市場環境的最新分析。該市場的促進因素包括組織越來越傾向於雲端採用和流程自動化、PSA 軟體供應商之間的併購以及 PSA 解決方案與人工智慧 (AI) 的整合。

市場範圍
基準年 2024年
結束年份 2028年
預測期 2024-2028
成長動力 加速度
2024年與前一年同期比較 11.44%
複合年成長率 11.64%
增量 75億美元

研究指出，業務效率對人工智慧不斷成長的需求是推動未來幾年專業服務自動化（PSA）軟體市場成長的關鍵因素之一。此外，雲端運算管理使用的增加以及對以客戶為中心的PSA軟體解決方案的高需求導致了市場的巨大需求。

目錄

第1章執行摘要

  • 市場概況

第2章 市場形勢

  • 市場生態系統

第3章 市場規模

  • 市場定義
  • 細分市場分析
  • 2023 年市場規模
  • 2023-2028年市場展望

第4章 市場規模表現

  • 2018-2022 年全球專業服務自動化 (PSA) 軟體市場
  • 2018-2022 年部署細分分析
  • 2018-2022 年最終用戶細分分析
  • 2018-2022 年區域細分分析
  • 2018-2022 年國家細分分析

第5章五力分析

  • 五力摘要
  • 買方議價能力
  • 供應商的議價能力
  • 新進入者的威脅
  • 替代品的威脅
  • 競爭威脅
  • 市場狀況

第 6 章市場區隔：依部署

  • 細分市場
  • 比較：按部署
  • 雲端：2023-2028 年市場規模與預測
  • 本地：2023-2028 年市場規模與預測
  • 市場機會：依部署分類

第 7 章市場區隔：按最終用戶

  • 細分市場
  • 比較：按最終用戶
  • 科技公司：2023-2028年市場規模及預測
  • 顧問公司：2023-2028年市場規模及預測
  • 行銷與傳播：2023-2028 年市場規模與預測
  • 其他：2023-2028年市場規模與預測
  • 市場機會：依最終用戶分類

第8章 客戶形勢

  • 客戶形勢概覽

第9章 地區形勢

  • 區域細分
  • 區域比較
  • 北美：2023-2028 年市場規模與預測
  • 歐洲：2023-2028 年市場規模與預測
  • 亞太地區：2023-2028 年市場規模與預測
  • 南美洲：2023-2028年市場規模與預測
  • 中東和非洲：2023-2028年市場規模與預測
  • 美國：2023-2028 年市場規模與預測
  • 中國：2023-2028年市場規模及預測
  • 德國：2023-2028 年市場規模與預測
  • 英國：2023-2028 年市場規模與預測
  • 日本：2023-2028年市場規模與預測
  • 市場機會：依地區形勢

第 10 章 促進因素、挑戰與趨勢

  • 市場促進因素
  • 市場挑戰
  • 促進因素和挑戰的影響
  • 市場趨勢

第11章 供應商形勢

  • 概述
  • 供應商形勢
  • 混亂的情況
  • 產業風險

第12章供應商分析

  • 交易廠商
  • 供應商市場定位
  • Accelo Inc.
  • BigTime Software Inc.
  • Cloud Coach LLC
  • ConnectWise LLC
  • Datto Holdings Corp.
  • HaloPSA
  • Kantata Inc.
  • Microsoft Corp.
  • Oracle Corp.
  • Planview Inc.
  • Roper Technologies Inc.
  • Salesforce Inc.
  • SAP SE
  • Upland Software Inc.
  • Workday Inc.

第13章附錄

Product Code: IRTNTR74680

Abstract

The professional service automation (PSA) software market is forecasted to grow by USD 7.50 bn during 2023-2028, accelerating at a CAGR of 11.64% during the forecast period. The report on the professional service automation (PSA) software market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by the increased inclination of organizations toward cloud deployments and process automation, mergers and acquisitions among PSA software vendors, and integration of artificial intelligence (AI) with PSA solutions.

Market Scope
Base Year2024
End Year2028
Series Year2024-2028
Growth MomentumAccelerate
YOY 202411.44%
CAGR11.64%
Incremental Value$7.50bn

Technavio's professional service automation (PSA) software market is segmented as below:

By Deployment

  • Cloud
  • On-premises

By End-user

  • Technology companies
  • Consulting firms
  • Marketing and communication
  • Others

By Geographical Landscape

  • North America
  • Europe
  • APAC
  • South America
  • Middle East and Africa

This study identifies the increase in demand for AI in operational efficiency as one of the prime reasons driving the professional service automation (PSA) software market growth during the next few years. Also, the rise in usage of cloud computing management and high demand for customer-centric PSA software solutions will lead to sizable demand in the market.

The report on the professional service automation (PSA) software market covers the following areas:

  • Professional service automation (PSA) software market sizing
  • Professional service automation (PSA) software market forecast
  • Professional service automation (PSA) software market industry analysis

The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading professional service automation (psa) software market vendors that include Accelo Inc., Aprika Business Solutions Ltd., BigTime Software Inc., Cloud Coach LLC, ConnectWise LLC, Datto Holdings Corp., HaloPSA, Kantata Inc., Logic Software Inc., Microsoft Corp., Oracle Corp., Planview Inc., Primetric Sp. z o.o., Promys, Rev.io LLC, Roper Technologies Inc., Salesforce Inc., SAP SE, Upland Software Inc., and Workday Inc.. Also, the professional service automation (PSA) software market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape and an analysis of the key vendors.

The publisher presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources through an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast accurate market growth.

Table of Contents

1 Executive Summary

  • 1.1 Market overview
  • Exhibit 01: Executive Summary - Chart on Market Overview
  • Exhibit 02: Executive Summary - Data Table on Market Overview
  • Exhibit 03: Executive Summary - Chart on Global Market Characteristics
  • Exhibit 04: Executive Summary - Chart on Market By Geographical Landscape
  • Exhibit 05: Executive Summary - Chart on Market Segmentation by Deployment
  • Exhibit 06: Executive Summary - Chart on Market Segmentation by End-user
  • Exhibit 07: Executive Summary - Chart on Incremental Growth
  • Exhibit 08: Executive Summary - Data Table on Incremental Growth
  • Exhibit 09: Executive Summary - Chart on Vendor Market Positioning

2 Market Landscape

  • 2.1 Market ecosystem
  • Exhibit 10: Parent market
  • Exhibit 11: Market Characteristics

3 Market Sizing

  • 3.1 Market definition
  • Exhibit 12: Offerings of vendors included in the market definition
  • 3.2 Market segment analysis
  • Exhibit 13: Market segments
  • 3.3 Market size 2023
  • 3.4 Market outlook: Forecast for 2023-2028
  • Exhibit 14: Chart on Global - Market size and forecast 2023-2028 ($ billion)
  • Exhibit 15: Data Table on Global - Market size and forecast 2023-2028 ($ billion)
  • Exhibit 16: Chart on Global Market: Year-over-year growth 2023-2028 (%)
  • Exhibit 17: Data Table on Global Market: Year-over-year growth 2023-2028 (%)

4 Historic Market Size

  • 4.1 Global professional service automation (PSA) software market 2018 - 2022
  • Exhibit 18: Historic Market Size - Data Table on global professional service automation (psa) software market 2018 - 2022 ($ billion)
  • 4.2 Deployment Segment Analysis 2018 - 2022
  • Exhibit 19: Historic Market Size - Deployment Segment 2018 - 2022 ($ billion)
  • 4.3 End-user Segment Analysis 2018 - 2022
  • Exhibit 20: Historic Market Size - End-user Segment 2018 - 2022 ($ billion)
  • 4.4 Geography Segment Analysis 2018 - 2022
  • Exhibit 21: Historic Market Size - Geography Segment 2018 - 2022 ($ billion)
  • 4.5 Country Segment Analysis 2018 - 2022
  • Exhibit 22: Historic Market Size - Country Segment 2018 - 2022 ($ billion)

5 Five Forces Analysis

  • 5.1 Five forces summary
  • Exhibit 23: Five forces analysis - Comparison between 2023 and 2028
  • 5.2 Bargaining power of buyers
  • Exhibit 24: Chart on Bargaining power of buyers - Impact of key factors 2023 and 2028
  • 5.3 Bargaining power of suppliers
  • Exhibit 25: Bargaining power of suppliers - Impact of key factors in 2023 and 2028
  • 5.4 Threat of new entrants
  • Exhibit 26: Threat of new entrants - Impact of key factors in 2023 and 2028
  • 5.5 Threat of substitutes
  • Exhibit 27: Threat of substitutes - Impact of key factors in 2023 and 2028
  • 5.6 Threat of rivalry
  • Exhibit 28: Threat of rivalry - Impact of key factors in 2023 and 2028
  • 5.7 Market condition
  • Exhibit 29: Chart on Market condition - Five forces 2023 and 2028

6 Market Segmentation by Deployment

  • 6.1 Market segments
  • Exhibit 30: Chart on Deployment - Market share 2023-2028 (%)
  • Exhibit 31: Data Table on Deployment - Market share 2023-2028 (%)
  • 6.2 Comparison by Deployment
  • Exhibit 32: Chart on Comparison by Deployment
  • Exhibit 33: Data Table on Comparison by Deployment
  • 6.3 Cloud - Market size and forecast 2023-2028
  • Exhibit 34: Chart on Cloud - Market size and forecast 2023-2028 ($ billion)
  • Exhibit 35: Data Table on Cloud - Market size and forecast 2023-2028 ($ billion)
  • Exhibit 36: Chart on Cloud - Year-over-year growth 2023-2028 (%)
  • Exhibit 37: Data Table on Cloud - Year-over-year growth 2023-2028 (%)
  • 6.4 On-premises - Market size and forecast 2023-2028
  • Exhibit 38: Chart on On-premises - Market size and forecast 2023-2028 ($ billion)
  • Exhibit 39: Data Table on On-premises - Market size and forecast 2023-2028 ($ billion)
  • Exhibit 40: Chart on On-premises - Year-over-year growth 2023-2028 (%)
  • Exhibit 41: Data Table on On-premises - Year-over-year growth 2023-2028 (%)
  • 6.5 Market opportunity by Deployment
  • Exhibit 42: Market opportunity by Deployment ($ billion)
  • Exhibit 43: Data Table on Market opportunity by Deployment ($ billion)

7 Market Segmentation by End-user

  • 7.1 Market segments
  • Exhibit 44: Chart on End-user - Market share 2023-2028 (%)
  • Exhibit 45: Data Table on End-user - Market share 2023-2028 (%)
  • 7.2 Comparison by End-user
  • Exhibit 46: Chart on Comparison by End-user
  • Exhibit 47: Data Table on Comparison by End-user
  • 7.3 Technology companies - Market size and forecast 2023-2028
  • Exhibit 48: Chart on Technology companies - Market size and forecast 2023-2028 ($ billion)
  • Exhibit 49: Data Table on Technology companies - Market size and forecast 2023-2028 ($ billion)
  • Exhibit 50: Chart on Technology companies - Year-over-year growth 2023-2028 (%)
  • Exhibit 51: Data Table on Technology companies - Year-over-year growth 2023-2028 (%)
  • 7.4 Consulting firms - Market size and forecast 2023-2028
  • Exhibit 52: Chart on Consulting firms - Market size and forecast 2023-2028 ($ billion)
  • Exhibit 53: Data Table on Consulting firms - Market size and forecast 2023-2028 ($ billion)
  • Exhibit 54: Chart on Consulting firms - Year-over-year growth 2023-2028 (%)
  • Exhibit 55: Data Table on Consulting firms - Year-over-year growth 2023-2028 (%)
  • 7.5 Marketing and communication - Market size and forecast 2023-2028
  • Exhibit 56: Chart on Marketing and communication - Market size and forecast 2023-2028 ($ billion)
  • Exhibit 57: Data Table on Marketing and communication - Market size and forecast 2023-2028 ($ billion)
  • Exhibit 58: Chart on Marketing and communication - Year-over-year growth 2023-2028 (%)
  • Exhibit 59: Data Table on Marketing and communication - Year-over-year growth 2023-2028 (%)
  • 7.6 Others - Market size and forecast 2023-2028
  • Exhibit 60: Chart on Others - Market size and forecast 2023-2028 ($ billion)
  • Exhibit 61: Data Table on Others - Market size and forecast 2023-2028 ($ billion)
  • Exhibit 62: Chart on Others - Year-over-year growth 2023-2028 (%)
  • Exhibit 63: Data Table on Others - Year-over-year growth 2023-2028 (%)
  • 7.7 Market opportunity by End-user
  • Exhibit 64: Market opportunity by End-user ($ billion)
  • Exhibit 65: Data Table on Market opportunity by End-user ($ billion)

8 Customer Landscape

  • 8.1 Customer landscape overview
  • Exhibit 66: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

9 Geographic Landscape

  • 9.1 Geographic segmentation
  • Exhibit 67: Chart on Market share By Geographical Landscape 2023-2028 (%)
  • Exhibit 68: Data Table on Market share By Geographical Landscape 2023-2028 (%)
  • 9.2 Geographic comparison
  • Exhibit 69: Chart on Geographic comparison
  • Exhibit 70: Data Table on Geographic comparison
  • 9.3 North America - Market size and forecast 2023-2028
  • Exhibit 71: Chart on North America - Market size and forecast 2023-2028 ($ billion)
  • Exhibit 72: Data Table on North America - Market size and forecast 2023-2028 ($ billion)
  • Exhibit 73: Chart on North America - Year-over-year growth 2023-2028 (%)
  • Exhibit 74: Data Table on North America - Year-over-year growth 2023-2028 (%)
  • 9.4 Europe - Market size and forecast 2023-2028
  • Exhibit 75: Chart on Europe - Market size and forecast 2023-2028 ($ billion)
  • Exhibit 76: Data Table on Europe - Market size and forecast 2023-2028 ($ billion)
  • Exhibit 77: Chart on Europe - Year-over-year growth 2023-2028 (%)
  • Exhibit 78: Data Table on Europe - Year-over-year growth 2023-2028 (%)
  • 9.5 APAC - Market size and forecast 2023-2028
  • Exhibit 79: Chart on APAC - Market size and forecast 2023-2028 ($ billion)
  • Exhibit 80: Data Table on APAC - Market size and forecast 2023-2028 ($ billion)
  • Exhibit 81: Chart on APAC - Year-over-year growth 2023-2028 (%)
  • Exhibit 82: Data Table on APAC - Year-over-year growth 2023-2028 (%)
  • 9.6 South America - Market size and forecast 2023-2028
  • Exhibit 83: Chart on South America - Market size and forecast 2023-2028 ($ billion)
  • Exhibit 84: Data Table on South America - Market size and forecast 2023-2028 ($ billion)
  • Exhibit 85: Chart on South America - Year-over-year growth 2023-2028 (%)
  • Exhibit 86: Data Table on South America - Year-over-year growth 2023-2028 (%)
  • 9.7 Middle East and Africa - Market size and forecast 2023-2028
  • Exhibit 87: Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
  • Exhibit 88: Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
  • Exhibit 89: Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
  • Exhibit 90: Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
  • 9.8 US - Market size and forecast 2023-2028
  • Exhibit 91: Chart on US - Market size and forecast 2023-2028 ($ billion)
  • Exhibit 92: Data Table on US - Market size and forecast 2023-2028 ($ billion)
  • Exhibit 93: Chart on US - Year-over-year growth 2023-2028 (%)
  • Exhibit 94: Data Table on US - Year-over-year growth 2023-2028 (%)
  • 9.9 China - Market size and forecast 2023-2028
  • Exhibit 95: Chart on China - Market size and forecast 2023-2028 ($ billion)
  • Exhibit 96: Data Table on China - Market size and forecast 2023-2028 ($ billion)
  • Exhibit 97: Chart on China - Year-over-year growth 2023-2028 (%)
  • Exhibit 98: Data Table on China - Year-over-year growth 2023-2028 (%)
  • 9.10 Germany - Market size and forecast 2023-2028
  • Exhibit 99: Chart on Germany - Market size and forecast 2023-2028 ($ billion)
  • Exhibit 100: Data Table on Germany - Market size and forecast 2023-2028 ($ billion)
  • Exhibit 101: Chart on Germany - Year-over-year growth 2023-2028 (%)
  • Exhibit 102: Data Table on Germany - Year-over-year growth 2023-2028 (%)
  • 9.11 UK - Market size and forecast 2023-2028
  • Exhibit 103: Chart on UK - Market size and forecast 2023-2028 ($ billion)
  • Exhibit 104: Data Table on UK - Market size and forecast 2023-2028 ($ billion)
  • Exhibit 105: Chart on UK - Year-over-year growth 2023-2028 (%)
  • Exhibit 106: Data Table on UK - Year-over-year growth 2023-2028 (%)
  • 9.12 Japan - Market size and forecast 2023-2028
  • Exhibit 107: Chart on Japan - Market size and forecast 2023-2028 ($ billion)
  • Exhibit 108: Data Table on Japan - Market size and forecast 2023-2028 ($ billion)
  • Exhibit 109: Chart on Japan - Year-over-year growth 2023-2028 (%)
  • Exhibit 110: Data Table on Japan - Year-over-year growth 2023-2028 (%)
  • 9.13 Market opportunity By Geographical Landscape
  • Exhibit 111: Market opportunity By Geographical Landscape ($ billion)
  • Exhibit 112: Data Tables on Market opportunity By Geographical Landscape ($ billion)

10 Drivers, Challenges, and Trends

  • 10.1 Market drivers
  • 10.2 Market challenges
  • 10.3 Impact of drivers and challenges
  • Exhibit 113: Impact of drivers and challenges in 2023 and 2028
  • 10.4 Market trends

11 Vendor Landscape

  • 11.1 Overview
  • 11.2 Vendor landscape
  • Exhibit 114: Overview on Criticality of inputs and Factors of differentiation
  • 11.3 Landscape disruption
  • Exhibit 115: Overview on factors of disruption
  • 11.4 Industry risks
  • Exhibit 116: Impact of key risks on business

12 Vendor Analysis

  • 12.1 Vendors covered
  • Exhibit 117: Vendors covered
  • 12.2 Market positioning of vendors
  • Exhibit 118: Matrix on vendor position and classification
  • 12.3 Accelo Inc.
  • Exhibit 119: Accelo Inc. - Overview
  • Exhibit 120: Accelo Inc. - Product / Service
  • Exhibit 121: Accelo Inc. - Key offerings
  • 12.4 BigTime Software Inc.
  • Exhibit 122: BigTime Software Inc. - Overview
  • Exhibit 123: BigTime Software Inc. - Product / Service
  • Exhibit 124: BigTime Software Inc. - Key offerings
  • 12.5 Cloud Coach LLC
  • Exhibit 125: Cloud Coach LLC - Overview
  • Exhibit 126: Cloud Coach LLC - Product / Service
  • Exhibit 127: Cloud Coach LLC - Key offerings
  • 12.6 ConnectWise LLC
  • Exhibit 128: ConnectWise LLC - Overview
  • Exhibit 129: ConnectWise LLC - Product / Service
  • Exhibit 130: ConnectWise LLC - Key offerings
  • 12.7 Datto Holdings Corp.
  • Exhibit 131: Datto Holdings Corp. - Overview
  • Exhibit 132: Datto Holdings Corp. - Product / Service
  • Exhibit 133: Datto Holdings Corp. - Key offerings
  • 12.8 HaloPSA
  • Exhibit 134: HaloPSA - Overview
  • Exhibit 135: HaloPSA - Product / Service
  • Exhibit 136: HaloPSA - Key offerings
  • 12.9 Kantata Inc.
  • Exhibit 137: Kantata Inc. - Overview
  • Exhibit 138: Kantata Inc. - Product / Service
  • Exhibit 139: Kantata Inc. - Key offerings
  • 12.10 Microsoft Corp.
  • Exhibit 140: Microsoft Corp. - Overview
  • Exhibit 141: Microsoft Corp. - Business segments
  • Exhibit 142: Microsoft Corp. - Key news
  • Exhibit 143: Microsoft Corp. - Key offerings
  • Exhibit 144: Microsoft Corp. - Segment focus
  • 12.11 Oracle Corp.
  • Exhibit 145: Oracle Corp. - Overview
  • Exhibit 146: Oracle Corp. - Business segments
  • Exhibit 147: Oracle Corp. - Key news
  • Exhibit 148: Oracle Corp. - Key offerings
  • Exhibit 149: Oracle Corp. - Segment focus
  • 12.12 Planview Inc.
  • Exhibit 150: Planview Inc. - Overview
  • Exhibit 151: Planview Inc. - Product / Service
  • Exhibit 152: Planview Inc. - Key offerings
  • 12.13 Roper Technologies Inc.
  • Exhibit 153: Roper Technologies Inc. - Overview
  • Exhibit 154: Roper Technologies Inc. - Business segments
  • Exhibit 155: Roper Technologies Inc. - Key offerings
  • Exhibit 156: Roper Technologies Inc. - Segment focus
  • 12.14 Salesforce Inc.
  • Exhibit 157: Salesforce Inc. - Overview
  • Exhibit 158: Salesforce Inc. - Product / Service
  • Exhibit 159: Salesforce Inc. - Key news
  • Exhibit 160: Salesforce Inc. - Key offerings
  • 12.15 SAP SE
  • Exhibit 161: SAP SE - Overview
  • Exhibit 162: SAP SE - Business segments
  • Exhibit 163: SAP SE - Key news
  • Exhibit 164: SAP SE - Key offerings
  • Exhibit 165: SAP SE - Segment focus
  • 12.16 Upland Software Inc.
  • Exhibit 166: Upland Software Inc. - Overview
  • Exhibit 167: Upland Software Inc. - Product / Service
  • Exhibit 168: Upland Software Inc. - Key news
  • Exhibit 169: Upland Software Inc. - Key offerings
  • 12.17 Workday Inc.
  • Exhibit 170: Workday Inc. - Overview
  • Exhibit 171: Workday Inc. - Product / Service
  • Exhibit 172: Workday Inc. - Key news
  • Exhibit 173: Workday Inc. - Key offerings

13 Appendix

  • 13.1 Scope of the report
  • 13.2 Inclusions and exclusions checklist
  • Exhibit 174: Inclusions checklist
  • Exhibit 175: Exclusions checklist
  • 13.3 Currency conversion rates for US$
  • Exhibit 176: Currency conversion rates for US$
  • 13.4 Research methodology
  • Exhibit 177: Research methodology
  • Exhibit 178: Validation techniques employed for market sizing
  • Exhibit 179: Information sources
  • 13.5 List of abbreviations
  • Exhibit 180: List of abbreviations

Exhibits:

  • Exhibits1: Executive Summary - Chart on Market Overview
  • Exhibits2: Executive Summary - Data Table on Market Overview
  • Exhibits3: Executive Summary - Chart on Global Market Characteristics
  • Exhibits4: Executive Summary - Chart on Market By Geographical Landscape
  • Exhibits5: Executive Summary - Chart on Market Segmentation by Deployment
  • Exhibits6: Executive Summary - Chart on Market Segmentation by End-user
  • Exhibits7: Executive Summary - Chart on Incremental Growth
  • Exhibits8: Executive Summary - Data Table on Incremental Growth
  • Exhibits9: Executive Summary - Chart on Vendor Market Positioning
  • Exhibits10: Parent market
  • Exhibits11: Market Characteristics
  • Exhibits12: Offerings of vendors included in the market definition
  • Exhibits13: Market segments
  • Exhibits14: Chart on Global - Market size and forecast 2023-2028 ($ billion)
  • Exhibits15: Data Table on Global - Market size and forecast 2023-2028 ($ billion)
  • Exhibits16: Chart on Global Market: Year-over-year growth 2023-2028 (%)
  • Exhibits17: Data Table on Global Market: Year-over-year growth 2023-2028 (%)
  • Exhibits18: Historic Market Size - Data Table on global professional service automation (psa) software market 2018 - 2022 ($ billion)
  • Exhibits19: Historic Market Size - Deployment Segment 2018 - 2022 ($ billion)
  • Exhibits20: Historic Market Size - End-user Segment 2018 - 2022 ($ billion)
  • Exhibits21: Historic Market Size - Geography Segment 2018 - 2022 ($ billion)
  • Exhibits22: Historic Market Size - Country Segment 2018 - 2022 ($ billion)
  • Exhibits23: Five forces analysis - Comparison between 2023 and 2028
  • Exhibits24: Chart on Bargaining power of buyers - Impact of key factors 2023 and 2028
  • Exhibits25: Bargaining power of suppliers - Impact of key factors in 2023 and 2028
  • Exhibits26: Threat of new entrants - Impact of key factors in 2023 and 2028
  • Exhibits27: Threat of substitutes - Impact of key factors in 2023 and 2028
  • Exhibits28: Threat of rivalry - Impact of key factors in 2023 and 2028
  • Exhibits29: Chart on Market condition - Five forces 2023 and 2028
  • Exhibits30: Chart on Deployment - Market share 2023-2028 (%)
  • Exhibits31: Data Table on Deployment - Market share 2023-2028 (%)
  • Exhibits32: Chart on Comparison by Deployment
  • Exhibits33: Data Table on Comparison by Deployment
  • Exhibits34: Chart on Cloud - Market size and forecast 2023-2028 ($ billion)
  • Exhibits35: Data Table on Cloud - Market size and forecast 2023-2028 ($ billion)
  • Exhibits36: Chart on Cloud - Year-over-year growth 2023-2028 (%)
  • Exhibits37: Data Table on Cloud - Year-over-year growth 2023-2028 (%)
  • Exhibits38: Chart on On-premises - Market size and forecast 2023-2028 ($ billion)
  • Exhibits39: Data Table on On-premises - Market size and forecast 2023-2028 ($ billion)
  • Exhibits40: Chart on On-premises - Year-over-year growth 2023-2028 (%)
  • Exhibits41: Data Table on On-premises - Year-over-year growth 2023-2028 (%)
  • Exhibits42: Market opportunity by Deployment ($ billion)
  • Exhibits43: Data Table on Market opportunity by Deployment ($ billion)
  • Exhibits44: Chart on End-user - Market share 2023-2028 (%)
  • Exhibits45: Data Table on End-user - Market share 2023-2028 (%)
  • Exhibits46: Chart on Comparison by End-user
  • Exhibits47: Data Table on Comparison by End-user
  • Exhibits48: Chart on Technology companies - Market size and forecast 2023-2028 ($ billion)
  • Exhibits49: Data Table on Technology companies - Market size and forecast 2023-2028 ($ billion)
  • Exhibits50: Chart on Technology companies - Year-over-year growth 2023-2028 (%)
  • Exhibits51: Data Table on Technology companies - Year-over-year growth 2023-2028 (%)
  • Exhibits52: Chart on Consulting firms - Market size and forecast 2023-2028 ($ billion)
  • Exhibits53: Data Table on Consulting firms - Market size and forecast 2023-2028 ($ billion)
  • Exhibits54: Chart on Consulting firms - Year-over-year growth 2023-2028 (%)
  • Exhibits55: Data Table on Consulting firms - Year-over-year growth 2023-2028 (%)
  • Exhibits56: Chart on Marketing and communication - Market size and forecast 2023-2028 ($ billion)
  • Exhibits57: Data Table on Marketing and communication - Market size and forecast 2023-2028 ($ billion)
  • Exhibits58: Chart on Marketing and communication - Year-over-year growth 2023-2028 (%)
  • Exhibits59: Data Table on Marketing and communication - Year-over-year growth 2023-2028 (%)
  • Exhibits60: Chart on Others - Market size and forecast 2023-2028 ($ billion)
  • Exhibits61: Data Table on Others - Market size and forecast 2023-2028 ($ billion)
  • Exhibits62: Chart on Others - Year-over-year growth 2023-2028 (%)
  • Exhibits63: Data Table on Others - Year-over-year growth 2023-2028 (%)
  • Exhibits64: Market opportunity by End-user ($ billion)
  • Exhibits65: Data Table on Market opportunity by End-user ($ billion)
  • Exhibits66: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
  • Exhibits67: Chart on Market share By Geographical Landscape 2023-2028 (%)
  • Exhibits68: Data Table on Market share By Geographical Landscape 2023-2028 (%)
  • Exhibits69: Chart on Geographic comparison
  • Exhibits70: Data Table on Geographic comparison
  • Exhibits71: Chart on North America - Market size and forecast 2023-2028 ($ billion)
  • Exhibits72: Data Table on North America - Market size and forecast 2023-2028 ($ billion)
  • Exhibits73: Chart on North America - Year-over-year growth 2023-2028 (%)
  • Exhibits74: Data Table on North America - Year-over-year growth 2023-2028 (%)
  • Exhibits75: Chart on Europe - Market size and forecast 2023-2028 ($ billion)
  • Exhibits76: Data Table on Europe - Market size and forecast 2023-2028 ($ billion)
  • Exhibits77: Chart on Europe - Year-over-year growth 2023-2028 (%)
  • Exhibits78: Data Table on Europe - Year-over-year growth 2023-2028 (%)
  • Exhibits79: Chart on APAC - Market size and forecast 2023-2028 ($ billion)
  • Exhibits80: Data Table on APAC - Market size and forecast 2023-2028 ($ billion)
  • Exhibits81: Chart on APAC - Year-over-year growth 2023-2028 (%)
  • Exhibits82: Data Table on APAC - Year-over-year growth 2023-2028 (%)
  • Exhibits83: Chart on South America - Market size and forecast 2023-2028 ($ billion)
  • Exhibits84: Data Table on South America - Market size and forecast 2023-2028 ($ billion)
  • Exhibits85: Chart on South America - Year-over-year growth 2023-2028 (%)
  • Exhibits86: Data Table on South America - Year-over-year growth 2023-2028 (%)
  • Exhibits87: Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
  • Exhibits88: Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
  • Exhibits89: Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
  • Exhibits90: Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
  • Exhibits91: Chart on US - Market size and forecast 2023-2028 ($ billion)
  • Exhibits92: Data Table on US - Market size and forecast 2023-2028 ($ billion)
  • Exhibits93: Chart on US - Year-over-year growth 2023-2028 (%)
  • Exhibits94: Data Table on US - Year-over-year growth 2023-2028 (%)
  • Exhibits95: Chart on China - Market size and forecast 2023-2028 ($ billion)
  • Exhibits96: Data Table on China - Market size and forecast 2023-2028 ($ billion)
  • Exhibits97: Chart on China - Year-over-year growth 2023-2028 (%)
  • Exhibits98: Data Table on China - Year-over-year growth 2023-2028 (%)
  • Exhibits99: Chart on Germany - Market size and forecast 2023-2028 ($ billion)
  • Exhibits100: Data Table on Germany - Market size and forecast 2023-2028 ($ billion)
  • Exhibits101: Chart on Germany - Year-over-year growth 2023-2028 (%)
  • Exhibits102: Data Table on Germany - Year-over-year growth 2023-2028 (%)
  • Exhibits103: Chart on UK - Market size and forecast 2023-2028 ($ billion)
  • Exhibits104: Data Table on UK - Market size and forecast 2023-2028 ($ billion)
  • Exhibits105: Chart on UK - Year-over-year growth 2023-2028 (%)
  • Exhibits106: Data Table on UK - Year-over-year growth 2023-2028 (%)
  • Exhibits107: Chart on Japan - Market size and forecast 2023-2028 ($ billion)
  • Exhibits108: Data Table on Japan - Market size and forecast 2023-2028 ($ billion)
  • Exhibits109: Chart on Japan - Year-over-year growth 2023-2028 (%)
  • Exhibits110: Data Table on Japan - Year-over-year growth 2023-2028 (%)
  • Exhibits111: Market opportunity By Geographical Landscape ($ billion)
  • Exhibits112: Data Tables on Market opportunity By Geographical Landscape ($ billion)
  • Exhibits113: Impact of drivers and challenges in 2023 and 2028
  • Exhibits114: Overview on Criticality of inputs and Factors of differentiation
  • Exhibits115: Overview on factors of disruption
  • Exhibits116: Impact of key risks on business
  • Exhibits117: Vendors covered
  • Exhibits118: Matrix on vendor position and classification
  • Exhibits119: Accelo Inc. - Overview
  • Exhibits120: Accelo Inc. - Product / Service
  • Exhibits121: Accelo Inc. - Key offerings
  • Exhibits122: BigTime Software Inc. - Overview
  • Exhibits123: BigTime Software Inc. - Product / Service
  • Exhibits124: BigTime Software Inc. - Key offerings
  • Exhibits125: Cloud Coach LLC - Overview
  • Exhibits126: Cloud Coach LLC - Product / Service
  • Exhibits127: Cloud Coach LLC - Key offerings
  • Exhibits128: ConnectWise LLC - Overview
  • Exhibits129: ConnectWise LLC - Product / Service
  • Exhibits130: ConnectWise LLC - Key offerings
  • Exhibits131: Datto Holdings Corp. - Overview
  • Exhibits132: Datto Holdings Corp. - Product / Service
  • Exhibits133: Datto Holdings Corp. - Key offerings
  • Exhibits134: HaloPSA - Overview
  • Exhibits135: HaloPSA - Product / Service
  • Exhibits136: HaloPSA - Key offerings
  • Exhibits137: Kantata Inc. - Overview
  • Exhibits138: Kantata Inc. - Product / Service
  • Exhibits139: Kantata Inc. - Key offerings
  • Exhibits140: Microsoft Corp. - Overview
  • Exhibits141: Microsoft Corp. - Business segments
  • Exhibits142: Microsoft Corp. - Key news
  • Exhibits143: Microsoft Corp. - Key offerings
  • Exhibits144: Microsoft Corp. - Segment focus
  • Exhibits145: Oracle Corp. - Overview
  • Exhibits146: Oracle Corp. - Business segments
  • Exhibits147: Oracle Corp. - Key news
  • Exhibits148: Oracle Corp. - Key offerings
  • Exhibits149: Oracle Corp. - Segment focus
  • Exhibits150: Planview Inc. - Overview
  • Exhibits151: Planview Inc. - Product / Service
  • Exhibits152: Planview Inc. - Key offerings
  • Exhibits153: Roper Technologies Inc. - Overview
  • Exhibits154: Roper Technologies Inc. - Business segments
  • Exhibits155: Roper Technologies Inc. - Key offerings
  • Exhibits156: Roper Technologies Inc. - Segment focus
  • Exhibits157: Salesforce Inc. - Overview
  • Exhibits158: Salesforce Inc. - Product / Service
  • Exhibits159: Salesforce Inc. - Key news
  • Exhibits160: Salesforce Inc. - Key offerings
  • Exhibits161: SAP SE - Overview
  • Exhibits162: SAP SE - Business segments
  • Exhibits163: SAP SE - Key news
  • Exhibits164: SAP SE - Key offerings
  • Exhibits165: SAP SE - Segment focus
  • Exhibits166: Upland Software Inc. - Overview
  • Exhibits167: Upland Software Inc. - Product / Service
  • Exhibits168: Upland Software Inc. - Key news
  • Exhibits169: Upland Software Inc. - Key offerings
  • Exhibits170: Workday Inc. - Overview
  • Exhibits171: Workday Inc. - Product / Service
  • Exhibits172: Workday Inc. - Key news
  • Exhibits173: Workday Inc. - Key offerings
  • Exhibits174: Inclusions checklist
  • Exhibits175: Exclusions checklist
  • Exhibits176: Currency conversion rates for US$
  • Exhibits177: Research methodology
  • Exhibits178: Validation techniques employed for market sizing
  • Exhibits179: Information sources
  • Exhibits180: List of abbreviations