查看購物車
  • Simplified Chinese
  • English
  • Japanese
  • Korean
封面
市場調查報告書
商品編碼
1379144

網路即時通訊市場：2023-2028 年全球產業趨勢、佔有率、規模、成長、機會與預測

Web Real-Time Communication Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028
出版日期: | 出版商: IMARC | 英文 138 Pages | 商品交期: 2-3個工作天內

價格

概要

2022年，全球網路即時通訊市場規模達到62億美元。展望未來， IMARC Group預計到2028年市場規模將達到487億美元，2022-2028年複合年成長率（CAGR）為41.3%。對無縫通訊的需求不斷成長、智慧型手機和平板電腦的使用不斷增加、醫療保健領域產品的採用不斷增加以及高速網際網路連接的廣泛使用是推動市場的一些主要因素。

Web 即時通訊 (WebRTC) 是一個開源專案和一組技術，可直接在 Web 瀏覽器中實現即時通訊，無需安裝額外的插件或軟體。它為透過網路傳輸音訊、視訊和資料提供了一個標準化框架，促進點對點通訊和協作。多年來，WebRTC 因其簡單性、跨平台相容性以及無需用戶安裝額外軟體或插件即可實現即時通訊的能力而獲得了極大的普及和採用。它的應用範圍很廣，包括語音和視訊通話、視訊會議、線上遊戲、直播、遠端協作工具、客戶支援等。

該市場的主要推動力是銀行、金融服務和保險 (BFSI) 行業擴大採用產品來提供視訊銀行服務。此外，由於對智慧型手機的高度依賴以及高速網路連線普及率的不斷提高，行動銀行（行動銀行）應用程式的使用率不斷增加，也促進了市場的成長。此外，由於慢性病盛行率激增，遠端患者監測（RPM）解決方案的採用不斷增加也促進了市場成長。此外，WebRTC 與物聯網 (IoT) 設備的兼容性以及與人工智慧 (AI) 技術整合的能力為創新帶來了新的機會。 WebRTC 與物聯網設備的無縫整合可實現各種物聯網應用中的即時通訊，例如智慧家庭、連網汽車和工業自動化，從而促進了市場成長。

網路即時通訊市場趨勢/促進因素：

對無縫通訊的需求不斷成長

隨著企業和個人尋求易於使用並整合到現有系統中的即時通訊解決方案，WebRTC 提供基於瀏覽器、免插件通訊的能力變得越來越有吸引力。這種需求轉化為 WebRTC 技術採用的增加，從而導致市場擴張。此外，企業和產業正在將 WebRTC 融入各種應用程式，例如客戶支援、遠距醫療、線上教育、協作工具等。 WebRTC的多功能性使其能夠滿足跨行業無縫通訊的多樣化需求，擴大了其應用範圍和市場範圍。此外，WebRTC 提供的易用性和可訪問性正在推動其在各個行業的採用，包括客戶服務、遠距醫療、線上教育和協作工具。

醫療保健領域的產品採用率不斷上升

近年來，遠距醫療和遠距患者護理解決方案的採用加速，特別是在全球事件需要遠距醫療服務的情況下。 WebRTC 在醫療保健提供者和患者之間實現即時音訊和視訊通訊方面發揮著至關重要的作用。它與網路瀏覽器的無縫整合使醫療保健專業人員能夠進行虛擬諮詢、診斷病情、提供遠端監控並提供及時的建議。此外，WebRTC 提供加密和安全功能，確保即時通訊期間病患資訊的機密性和隱私性。它還促進醫療保健專業人員之間的即時協作和諮詢，無論其地理位置如何。它使醫生、專家和其他醫療保健提供者能夠無縫地溝通和共享資訊。例如，透過WebRTC技術，多學科團隊會議、遠端診斷和專家之間的諮詢變得更有效率和有效。協作醫療保健實踐的日益普及推動了對 WebRTC 促進即時通訊和資訊交換的需求。

主要參與者之間的合作夥伴關係和收購不斷增加

WebRTC 與 IoT 裝置的整合可實現這些裝置和 Web 瀏覽器之間的即時通訊。這種整合允許透過基於瀏覽器的介面與物聯網設備進行無縫控制、監控和通訊。例如，WebRTC 可以促進監視攝影機的即時視訊串流或實現與智慧家庭設備的雙向音訊通訊。這種整合增強了物聯網用戶體驗並擴展了物聯網應用程式的功能。此外，人工智慧技術與 WebRTC 的整合可實現進階分析和自動化功能。人工智慧演算法可以分析透過 WebRTC 捕獲的即時音訊和視訊資料，提供有價值的見解並實現自動化決策，這也促進了市場成長。

網路即時通訊產業細分：

IMARC Group提供了全球網路即時通訊市場報告各細分市場主要趨勢的分析，以及 2023 年至 2028 年全球、區域和國家層面的預測。我們的報告根據組件、支援 WebRTC 的設備和垂直市場對市場進行了分類。

組件見解：

解決方案

語音通話和會議

視訊通話和會議

訊息和檔案共享

其他

服務

解決方案代表領先領域

該報告根據組件類型提供了詳細的市場細分和分析。這包括解決方案（語音通話和會議、視訊通話和會議、訊息和文件共享等）和服務。根據該報告，解決方案代表了最大的部分。

解決方案部分涵蓋廣泛的產品，為企業和組織提供端到端 WebRTC 解決方案。這些解決方案通常包括軟體開發套件 (SDK)、通訊平台和應用程式介面 (API)，使開發人員能夠將 WebRTC 功能整合到其應用程式和服務中。透過提供全面的解決方案，此細分市場滿足了希望無縫實施 WebRTC 功能的企業的多樣化需求。此外，這些解決方案通常提供可擴展性，以適應不斷成長的用戶群和增加的使用量，確保企業可以隨著需求的發展無縫擴展其通訊功能。

支援 WebRTC 的裝置見解：

移動的

桌面

藥片

其他

手機佔市場最大佔有率

報告中還提供了基於支援 WebRTC 的設備的市場的詳細細分和分析。這包括行動裝置、桌上型電腦、平板電腦等。報告顯示，移動佔據了最大的市場佔有率。

WebRTC 本質上非常適合行動裝置。其基於瀏覽器的特性消除了用戶安裝額外應用程式或插件的需要，使其方便且方便用戶使用。行動瀏覽器擴大支援 WebRTC 功能，確保即時通訊的無縫整合和卓越的使用者體驗。行動環境允許直覺的觸控介面、相機和麥克風存取以及輕鬆共享媒體內容，所有這些都有助於行動裝置在 WebRTC 市場中的主導地位。此外，行動裝置可以隨時隨地進行通訊，非常適合即時通訊應用。透過手機，使用者可以參與支援 WebRTC 的語音和視訊通話、參與直播或隨時隨地協作處理專案。行動裝置提供的攜帶性和連接性與 WebRTC 的本質完美契合，使用戶無論身在何處都可以無縫通訊。

垂直洞察：

BFSI

零售

資訊科技和電信

公部門

媒體與娛樂

製造業

衛生保健

其他

IT 和電信是主導領域

報告中還提供了基於支援 WebRTC 的設備的市場的詳細細分和分析。這包括 BFSI、零售、IT 和電信、公共部門、媒體和娛樂、製造、醫療保健等。報告稱，IT 和電信是最大的細分市場。

IT 和電信業是 WebRTC 技術的早期採用者，並認知到其徹底改變即時通訊的潛力。作為利用 WebRTC 的先驅，該行業已將該技術整合到其通訊基礎設施、平台和服務中。電信公司、網路服務供應商和 IT 組織已採用 WebRTC 來增強其產品，從而推動該行業佔據重要的市場佔有率。此外，網際網路協定語音 (VoIP) 和會話發起協定 (SIP) 是 IT 和電信產業通訊服務不可或缺的一部分。 WebRTC 與 VoIP 和 SIP 技術無縫整合，允許基於瀏覽器的音訊和視訊通話。這種整合擴展了 VoIP 和 SIP 服務的功能，從而增強了通訊體驗並促進了 WebRTC 在 IT 和電信領域的採用。

區域見解：

北美洲

美國

加拿大

亞太

中國

日本

印度

韓國

澳洲

印尼

其他

歐洲

德國

法國

英國

義大利

西班牙

俄羅斯

其他

拉丁美洲

巴西

墨西哥

其他

中東和非洲

北美在市場上表現出明顯的主導地位

該報告還對所有主要區域市場進行了全面分析，其中包括北美（美國和加拿大）；歐洲（德國、法國、英國、義大利、西班牙、俄羅斯等）；亞太地區（中國、日本、印度、韓國、澳洲、印尼等）；拉丁美洲（巴西、墨西哥等）；以及中東和非洲。報告顯示，北美地區佔據最大的市場佔有率。

北美一直處於技術進步和創新的前沿。該地區擁有矽谷等主要技術中心，促進了 WebRTC 等尖端技術的發展。北美擁有大量技術公司和熟練的專業人員，在推動 WebRTC 的成長和採用方面發揮了重要作用。此外，該地區擁有發達且強大的資訊技術和電信基礎設施。該地區擁有廣泛的高速網路連線、先進的資料中心和可靠的電信網路。此基礎設施為 WebRTC 實施提供了堅實的基礎，確保無縫的即時通訊體驗。這些基礎設施組件的可用性促成了北美在 WebRTC 市場的主導地位。

競爭格局：

市場競爭格局是動態的，其特點是存在提供一系列解決方案和服務的各種參與者。目前，主要參與者正在投資研發 (R&D)，以增強其 WebRTC 產品。他們還改進功能、使用者體驗和安全功能。此外，各種領導企業正在選擇收購或合併來鞏固其在市場中的地位。透過收購互補的公司或技術，他們可以擴大自己的能力、客戶群或地理影響力。他們還提供專門的支援團隊、開發人員資源和論壇，以幫助客戶有效地整合和利用 WebRTC。

該報告對市場競爭格局進行了全面分析。也提供了所有主要公司的詳細資料。市場上的一些主要參與者包括：

美國電話電報公司

阿瓦亞公司

思科系統公司

Dialogic 公司（Enghouse Systems Limited）

甲骨文公司

普利沃公司

寶利通公司（繽特力公司）

庫比斯

Ribbon 通訊營運公司

桑格瑪科技公司

特威利奧公司

Vonage 控股公司

最近的發展：

Twilio Inc. 推出了新的 API 和工具來促進 WebRTC 整合，並為開發人員提供在其應用程式中建立即時通訊功能的方法。 Twilio 也一直致力於提高其 WebRTC 基礎架構的可擴充性和可靠性。

Vonage Holdings Corp. 推出了新的 WebRTC API 和 SDK，使開發人員能夠更輕鬆地將即時通訊功能整合到他們的應用程式中。 Vonage 也強調其 WebRTC 產品的靈活性和客製化選項。

Avaya Inc. 已將 WebRTC 功能整合到其通訊和協作平台中。其 Avaya IX Workplace 平台包括 WebRTC 整合，可讓企業將即時通訊功能嵌入到其應用程式中並提供無縫通訊體驗。

本報告回答的關鍵問題：

  • 迄今為止，全球網路即時通訊市場表現如何，未來幾年將如何表現？
  • 全球網路即時通訊市場的促進因素、限制因素和機會是什麼？
  • 每個促進因素、限制因素和機會對全球網路即時通訊市場有何影響？
  • 主要區域市場有哪些？
  • 哪些國家代表了最具吸引力的網路即時通訊市場？
  • 基於組件的市場區隔是什麼？
  • 網路即時通訊市場中最有吸引力的組件是什麼？
  • 支援 WebRTC 的設備市場細分如何？
  • 在網路即時通訊市場上，哪些支援 WebRTC 的設備最具吸引力？
  • 基於垂直行業的市場區隔是什麼？
  • 網路即時通訊市場中哪個垂直領域最具吸引力？
  • 全球網路即時通訊市場的競爭格局如何？
  • 全球網路即時通訊市場的主要參與者/公司有哪些？

本報告回答的關鍵問題：

  • 迄今為止，全球網路即時通訊市場表現如何，未來幾年將如何表現？
  • 全球網路即時通訊市場的促進因素、限制因素和機會是什麼？
  • 每個促進因素、限制因素和機會對全球網路即時通訊市場有何影響？
  • 主要區域市場有哪些？
  • 哪些國家代表了最具吸引力的網路即時通訊市場？
  • 基於組件的市場區隔是什麼？
  • 網路即時通訊市場中最有吸引力的組件是什麼？
  • 支援 WebRTC 的設備市場細分如何？
  • 在網路即時通訊市場上，哪些支援 WebRTC 的設備最具吸引力？
  • 基於垂直行業的市場區隔是什麼？
  • 網路即時通訊市場中哪個垂直領域最具吸引力？
  • 全球網路即時通訊市場的競爭格局如何？
  • 全球網路即時通訊市場的主要參與者/公司有哪些？

目錄

第 1 章：前言

第 2 章：範圍與方法

  • 研究目的
  • 利害關係人
  • 資料來源
    • 主要資源
    • 二手資料
  • 市場預測
    • 自下而上的方法
    • 自上而下的方法
  • 預測方法

第 3 章：執行摘要

第 4 章：簡介

  • 概述
  • 主要行業趨勢

第 5 章：全球網路即時通訊市場

  • 市場概況
  • 市場業績
  • COVID-19 的影響
  • 市場預測

第 6 章：按成分分類的市場區隔

  • 解決方案
    • 市場走向
    • 關鍵環節
      • 語音通話和會議
      • 視訊通話和會議
      • 訊息和檔案共享
      • 其他
    • 市場預測
  • 服務
    • 市場走向
    • 市場預測

第 7 章：WebRTC 設備的市場區隔

  • 移動的
    • 市場走向
    • 市場預測
  • 桌面
    • 市場走向
    • 市場預測
  • 藥片
    • 市場走向
    • 市場預測
  • 其他
    • 市場走向
    • 市場預測

第 8 章：按產業分類的市場區隔

  • BFSI
    • 市場走向
    • 市場預測
  • 零售
    • 市場走向
    • 市場預測
  • 資訊科技和電信
    • 市場走向
    • 市場預測
  • 公部門
    • 市場走向
    • 市場預測
  • 媒體與娛樂
    • 市場走向
    • 市場預測
  • 製造業
    • 市場走向
    • 市場預測
  • 衛生保健
    • 市場走向
    • 市場預測
  • 其他
    • 市場走向
    • 市場預測

第 9 章：按地區分類的市場區隔

  • 北美洲
    • 美國
      • 市場走向
      • 市場預測
    • 加拿大
      • 市場走向
      • 市場預測
  • 亞太
    • 中國
      • 市場走向
      • 市場預測
    • 日本
      • 市場走向
      • 市場預測
    • 印度
      • 市場走向
      • 市場預測
    • 韓國
      • 市場走向
      • 市場預測
    • 澳洲
      • 市場走向
      • 市場預測
    • 印尼
      • 市場走向
      • 市場預測
    • 其他
      • 市場走向
      • 市場預測
  • 歐洲
    • 德國
      • 市場走向
      • 市場預測
    • 法國
      • 市場走向
      • 市場預測
    • 英國
      • 市場走向
      • 市場預測
    • 義大利
      • 市場走向
      • 市場預測
    • 西班牙
      • 市場走向
      • 市場預測
    • 俄羅斯
      • 市場走向
      • 市場預測
    • 其他
      • 市場走向
      • 市場預測
  • 拉丁美洲
    • 巴西
      • 市場走向
      • 市場預測
    • 墨西哥
      • 市場走向
      • 市場預測
    • 其他
      • 市場走向
      • 市場預測
  • 中東和非洲
    • 市場走向
    • 按國家/地區分類的市場細分
    • 市場預測

第 10 章：SWOT 分析

  • 概述
  • 優勢
  • 弱點
  • 機會
  • 威脅

第 11 章：價值鏈分析

第 12 章：波特五力分析

  • 概述
  • 買家的議價能力
  • 供應商的議價能力
  • 競爭程度
  • 新進入者的威脅
  • 替代品的威脅

第 13 章：價格分析

第14章：競爭格局

  • 市場結構
  • 關鍵參與者
  • 關鍵參與者簡介
    • AT&T Inc.
    • Avaya Inc.
    • Cisco Systems Inc.
    • Dialogic Corporation (Enghouse Systems Limited)
    • Oracle Corporation
    • Plivo Inc.
    • Polycom Inc. (Plantronics Inc.)
    • Quobis
    • Ribbon Communications Operating Company Inc.
    • Sangoma Technologies Corporation
    • Twilio Inc.
    • Vonage Holdings Corp.
Product Code: SR112023A4088

Abstract

The global web real-time communication market size reached US$ 6.2 Billion in 2022. Looking forward, IMARC Group expects the market to reach US$ 48.7 Billion by 2028, exhibiting a growth rate (CAGR) of 41.3% during 2022-2028. The increasing demand for seamless communication, the rising use of smartphones and tablets, the rising product adoption in the healthcare sector, and the widespread availability of high-speed internet connectivity are some of the major factors propelling the market.

Web real-time communication (WebRTC) is an open-source project and set of technologies that enables real-time communication directly within web browsers, without the need for additional plugins or software installations. It provides a standardized framework for audio, video, and data transmission over the internet, facilitating peer-to-peer communication and collaboration. Over the years, WebRTC has gained significant popularity and adoption due to its simplicity, cross-platform compatibility, and its ability to enable real-time communication without requiring users to install additional software or plugins. It is used in a wide range of applications, including voice and video calling, video conferencing, online gaming, live streaming, remote collaboration tools, customer support, and more.

The market is primarily driven by the rising product adoption of banking, financial services and insurance (BFSI) industry to offer video banking services. In addition, the increasing utilization of mobile banking (m-banking) apps due to considerable reliance on smartphones and rising penetration of high-speed internet connectivity is augmenting the market growth. Besides, the rising adoption of remote patient monitoring (RPM) solutions due to the surging prevalence of chronic conditions is also contributing to market growth. Moreover, WebRTC's compatibility with Internet of Things (IoT) devices and its ability to integrate with artificial intelligence (AI) technologies present new opportunities for innovation. The seamless integration of WebRTC with IoT devices enables real-time communication in various IoT applications, such as smart homes, connected cars, and industrial automation which is augmenting the market growth.

Web Real-Time Communication Market Trends/Drivers:

The increasing demand for seamless communication

As businesses and individuals seek real-time communication solutions that are easy to use and integrate into existing systems, WebRTC's ability to provide browser-based, plugin-free communication becomes increasingly attractive. This demand translates into increased adoption of WebRTC technology, resulting in market expansion. Moreover, businesses and industries are incorporating WebRTC into various applications such as customer support, telemedicine, online education, collaboration tools, and more. The versatility of WebRTC allows it to meet the diverse needs of seamless communication across multiple sectors, expanding its application scope and market reach. Besides, the ease of use and accessibility offered by WebRTC is driving its adoption across various industries, including customer service, telehealth, online education, and collaboration tools.

The rising product adoption in healthcare sector

The adoption of telemedicine and remote patient care solutions has accelerated in recent years, especially with the global events that have necessitated remote healthcare services. WebRTC plays a crucial role in enabling real-time audio and video communication between healthcare providers and patients. Its seamless integration with web browsers allows healthcare professionals to conduct virtual consultations, diagnose conditions, provide remote monitoring, and offer timely advice. Moreover, WebRTC offers encryption and security features that ensure the confidentiality and privacy of patient information during real-time communication. It also facilitates real-time collaboration and consultations among healthcare professionals, regardless of their geographical locations. It enables doctors, specialists, and other healthcare providers to communicate and share information seamlessly. For instance, multidisciplinary team meetings, remote diagnostics, and consultations between experts are made more efficient and effective with WebRTC technology. The increasing adoption of collaborative healthcare practices drives the demand for WebRTC in facilitating real-time communication and information exchange.

Rising partnerships and acquisitions amongst key players

WebRTC integration with IoT devices enables real-time communication between these devices and web browsers. This integration allows for seamless control, monitoring, and communication with IoT devices through browser-based interfaces. For example, WebRTC can facilitate live video streaming from surveillance cameras or enable two-way audio communication with smart home devices. This integration enhances the IoT user experience and expands the capabilities of IoT applications. Moreover, the integration of AI technologies with WebRTC enables advanced analytics and automation capabilities. AI algorithms can analyze real-time audio and video data captured through WebRTC, providing valuable insights and enabling automated decision-making, which is also augmenting the market growth.

Web Real-Time Communication Industry Segmentation:

IMARC Group provides an analysis of the key trends in each segment of the global web real-time communication market report, along with forecasts at the global, regional and country levels from 2023-2028. Our report has categorized the market based on component, WebRTC-enabled devices and vertical.

Component Insights:

Solution

Voice Calling and Conferencing

Video Calling and Conferencing

Message and File Sharing

Others

Services

Solution represents the leading segment

The report has provided a detailed breakup and analysis of the market based on the component type. This includes solution (voice calling and conferencing, video calling and conferencing, message and file sharing, and others) and services. According to the report, solution represented the largest segment.

The solution segment encompasses a wide range of offerings that provide end-to-end WebRTC solutions to businesses and organizations. These solutions typically include software development kits (SDKs), communication platforms, and application programming interfaces (APIs) that enable developers to integrate WebRTC capabilities into their applications and services. By offering comprehensive solutions, this segment caters to the diverse needs of businesses looking to implement WebRTC functionality seamlessly. Moreover, these solutions often offer scalability to accommodate growing user bases and increased usage, ensuring that businesses can expand their communication capabilities seamlessly as their needs evolve.

WebRTC-Enabled Devices Insights:

Mobile

Desktop

Tablet

Others

Mobiles hold the largest share in the market

A detailed breakup and analysis of the market based on the WebRTC enabled devices has also been provided in the report. This mobile, desktop, tablet, and others. According to the report, mobile accounted for the largest market share.

WebRTC is inherently well-suited for mobile devices. Its browser-based nature eliminates the need for users to install additional applications or plugins, making it convenient and user-friendly. Mobile browsers increasingly support WebRTC functionalities, ensuring seamless integration and excellent user experiences for real-time communication. The mobile environment allows for intuitive touch interfaces, camera and microphone access, and easy sharing of media content, all of which contribute to the dominance of mobiles in the WebRTC market. Moreover, Mobile devices enable communication anytime and anywhere, making them ideal for real-time communication applications. With mobiles, users can engage in WebRTC-enabled voice and video calls, participate in live streaming, or collaborate on projects on the go. The portability and connectivity offered by mobiles align perfectly with the essence of WebRTC, allowing users to communicate seamlessly irrespective of their location.

Vertical Insights:

BFSI

Retail

IT and Telecom

Public Sector

Media and Entertainment

Manufacturing

Healthcare

Others

IT and telecom represents the leading segment

A detailed breakup and analysis of the market based on the WebRTC enabled devices has also been provided in the report. This includes BFSI, retail, IT and telecom, public sector, media and entertainment, manufacturing, healthcare, and others. According to the report, IT and telecom represented the largest segment.

The IT and telecom industry were early adopters of WebRTC technology, recognizing its potential to revolutionize real-time communication. As pioneers in leveraging WebRTC, this sector has integrated the technology into their communication infrastructure, platforms, and services. Telecommunication companies, internet service providers, and IT organizations have embraced WebRTC to enhance their offerings, driving the sector's significant market share. Besides, voice over Internet Protocol (VoIP) and Session Initiation Protocol (SIP) are integral to the IT and telecom sector's communication services. WebRTC seamlessly integrates with VoIP and SIP technologies, allowing for browser-based audio and video calls. This integration expands the capabilities of VoIP and SIP services, enabling enhanced communication experiences and promoting the adoption of WebRTC within the IT and telecom sector.

Regional Insights:

North America

United States

Canada

Asia-Pacific

China

Japan

India

South Korea

Australia

Indonesia

Others

Europe

Germany

France

United Kingdom

Italy

Spain

Russia

Others

Latin America

Brazil

Mexico

Others

Middle East and Africa

North America exhibits a clear dominance in the market

The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America holds the largest market share.

North America has been at the forefront of technological advancements and innovation. The region is home to major technology hubs, such as Silicon Valley, which foster the development of cutting-edge technologies like WebRTC. With a strong presence of technology companies and skilled professionals, North America has been instrumental in driving the growth and adoption of WebRTC. Moreover, the region boasts a well-developed and robust IT and telecom infrastructure. The region has widespread high-speed internet connectivity, advanced data centers, and reliable telecommunications networks. This infrastructure provides a solid foundation for WebRTC implementation, ensuring seamless real-time communication experiences. The availability of these infrastructure components has contributed to the dominance of North America in the WebRTC market.

Competitive Landscape:

The competitive landscape of the market is dynamic and characterized by the presence of various players offering a range of solutions and services. At present, key players are investing in research and development (R&D) to enhance their WebRTC offerings. They are also improving functionalities, user experiences, and security features. Moreover, various leading players are opting for acquisitions or mergers to consolidate their position in the market. By acquiring complementary companies or technologies, they can expand their capabilities, customer base, or geographic presence. They are also providing dedicated support teams, developer resources, and forums to assist customers in integrating and utilizing WebRTC effectively.

The report has provided a comprehensive analysis of the competitive landscape in the market. Detailed profiles of all major companies have also been provided. Some of the key players in the market include:

AT&T Inc.

Avaya Inc.

Cisco Systems Inc.

Dialogic Corporation (Enghouse Systems Limited)

Oracle Corporation

Plivo Inc.

Polycom Inc. (Plantronics Inc.)

Quobis

Ribbon Communications Operating Company Inc.

Sangoma Technologies Corporation

Twilio Inc.

Vonage Holdings Corp.

Recent Developments:

Twilio Inc. have introduced new APIs and tools to facilitate WebRTC integration and provide developers with the means to build real-time communication features into their applications. Twilio has also been working on improving the scalability and reliability of its WebRTC infrastructure.

Vonage Holdings Corp. have launched new WebRTC APIs and SDKs to enable developers to integrate real-time communication features into their applications more easily. Vonage has also emphasized the flexibility and customization options in their WebRTC offerings.

Avaya Inc. has been incorporating WebRTC capabilities into its communication and collaboration platforms. Its Avaya IX Workplace platform includes WebRTC integration, allowing businesses to embed real-time communication features into their applications and provide seamless communication experiences.

Key Questions Answered in This Report:

  • How has the global web real-time communication market performed so far, and how will it perform in the coming years?
  • What are the drivers, restraints, and opportunities in the global web real-time communication market?
  • What is the impact of each driver, restraint, and opportunity on the global web real-time communication market?
  • What are the key regional markets?
  • Which countries represent the most attractive web real-time communication market?
  • What is the breakup of the market based on the component?
  • Which is the most attractive component in the web real-time communication market?
  • What is the breakup of the market based on the WebRTC-enabled devices?
  • Which is the most attractive WebRTC-enabled devices in the web real-time communication market?
  • What is the breakup of the market based on the verticals?
  • Which is the most attractive verticals in the web real-time communication market?
  • What is the competitive structure of the global web real-time communication market?
  • Who are the key players/companies in the global web real-time communication market?

Table of Contents

1 Preface

2 Scope and Methodology

  • 2.1 Objectives of the Study
  • 2.2 Stakeholders
  • 2.3 Data Sources
    • 2.3.1 Primary Sources
    • 2.3.2 Secondary Sources
  • 2.4 Market Estimation
    • 2.4.1 Bottom-Up Approach
    • 2.4.2 Top-Down Approach
  • 2.5 Forecasting Methodology

3 Executive Summary

4 Introduction

  • 4.1 Overview
  • 4.2 Key Industry Trends

5 Global Web Real-Time Communication Market

  • 5.1 Market Overview
  • 5.2 Market Performance
  • 5.3 Impact of COVID-19
  • 5.4 Market Forecast

6 Market Breakup by Component

  • 6.1 Solution
    • 6.1.1 Market Trends
    • 6.1.2 Key Segments
      • 6.1.2.1 Voice Calling and Conferencing
      • 6.1.2.2 Video Calling and Conferencing
      • 6.1.2.3 Message and File Sharing
      • 6.1.2.4 Others
    • 6.1.3 Market Forecast
  • 6.2 Services
    • 6.2.1 Market Trends
    • 6.2.2 Market Forecast

7 Market Breakup by WebRTC-Enabled Devices

  • 7.1 Mobile
    • 7.1.1 Market Trends
    • 7.1.2 Market Forecast
  • 7.2 Desktop
    • 7.2.1 Market Trends
    • 7.2.2 Market Forecast
  • 7.3 Tablet
    • 7.3.1 Market Trends
    • 7.3.2 Market Forecast
  • 7.4 Others
    • 7.4.1 Market Trends
    • 7.4.2 Market Forecast

8 Market Breakup by Vertical

  • 8.1 BFSI
    • 8.1.1 Market Trends
    • 8.1.2 Market Forecast
  • 8.2 Retail
    • 8.2.1 Market Trends
    • 8.2.2 Market Forecast
  • 8.3 IT and Telecom
    • 8.3.1 Market Trends
    • 8.3.2 Market Forecast
  • 8.4 Public Sector
    • 8.4.1 Market Trends
    • 8.4.2 Market Forecast
  • 8.5 Media and Entertainment
    • 8.5.1 Market Trends
    • 8.5.2 Market Forecast
  • 8.6 Manufacturing
    • 8.6.1 Market Trends
    • 8.6.2 Market Forecast
  • 8.7 Healthcare
    • 8.7.1 Market Trends
    • 8.7.2 Market Forecast
  • 8.8 Others
    • 8.8.1 Market Trends
    • 8.8.2 Market Forecast

9 Market Breakup by Region

  • 9.1 North America
    • 9.1.1 United States
      • 9.1.1.1 Market Trends
      • 9.1.1.2 Market Forecast
    • 9.1.2 Canada
      • 9.1.2.1 Market Trends
      • 9.1.2.2 Market Forecast
  • 9.2 Asia-Pacific
    • 9.2.1 China
      • 9.2.1.1 Market Trends
      • 9.2.1.2 Market Forecast
    • 9.2.2 Japan
      • 9.2.2.1 Market Trends
      • 9.2.2.2 Market Forecast
    • 9.2.3 India
      • 9.2.3.1 Market Trends
      • 9.2.3.2 Market Forecast
    • 9.2.4 South Korea
      • 9.2.4.1 Market Trends
      • 9.2.4.2 Market Forecast
    • 9.2.5 Australia
      • 9.2.5.1 Market Trends
      • 9.2.5.2 Market Forecast
    • 9.2.6 Indonesia
      • 9.2.6.1 Market Trends
      • 9.2.6.2 Market Forecast
    • 9.2.7 Others
      • 9.2.7.1 Market Trends
      • 9.2.7.2 Market Forecast
  • 9.3 Europe
    • 9.3.1 Germany
      • 9.3.1.1 Market Trends
      • 9.3.1.2 Market Forecast
    • 9.3.2 France
      • 9.3.2.1 Market Trends
      • 9.3.2.2 Market Forecast
    • 9.3.3 United Kingdom
      • 9.3.3.1 Market Trends
      • 9.3.3.2 Market Forecast
    • 9.3.4 Italy
      • 9.3.4.1 Market Trends
      • 9.3.4.2 Market Forecast
    • 9.3.5 Spain
      • 9.3.5.1 Market Trends
      • 9.3.5.2 Market Forecast
    • 9.3.6 Russia
      • 9.3.6.1 Market Trends
      • 9.3.6.2 Market Forecast
    • 9.3.7 Others
      • 9.3.7.1 Market Trends
      • 9.3.7.2 Market Forecast
  • 9.4 Latin America
    • 9.4.1 Brazil
      • 9.4.1.1 Market Trends
      • 9.4.1.2 Market Forecast
    • 9.4.2 Mexico
      • 9.4.2.1 Market Trends
      • 9.4.2.2 Market Forecast
    • 9.4.3 Others
      • 9.4.3.1 Market Trends
      • 9.4.3.2 Market Forecast
  • 9.5 Middle East and Africa
    • 9.5.1 Market Trends
    • 9.5.2 Market Breakup by Country
    • 9.5.3 Market Forecast

10 SWOT Analysis

  • 10.1 Overview
  • 10.2 Strengths
  • 10.3 Weaknesses
  • 10.4 Opportunities
  • 10.5 Threats

11 Value Chain Analysis

12 Porters Five Forces Analysis

  • 12.1 Overview
  • 12.2 Bargaining Power of Buyers
  • 12.3 Bargaining Power of Suppliers
  • 12.4 Degree of Competition
  • 12.5 Threat of New Entrants
  • 12.6 Threat of Substitutes

13 Price Analysis

14 Competitive Landscape

  • 14.1 Market Structure
  • 14.2 Key Players
  • 14.3 Profiles of Key Players
    • 14.3.1 AT&T Inc.
      • 14.3.1.1 Company Overview
      • 14.3.1.2 Product Portfolio
      • 14.3.1.3 Financials
      • 14.3.1.4 SWOT Analysis
    • 14.3.2 Avaya Inc.
      • 14.3.2.1 Company Overview
      • 14.3.2.2 Product Portfolio
      • 14.3.2.3 Financials
      • 14.3.2.4 SWOT Analysis
    • 14.3.3 Cisco Systems Inc.
      • 14.3.3.1 Company Overview
      • 14.3.3.2 Product Portfolio
      • 14.3.3.3 Financials
      • 14.3.3.4 SWOT Analysis
    • 14.3.4 Dialogic Corporation (Enghouse Systems Limited)
      • 14.3.4.1 Company Overview
      • 14.3.4.2 Product Portfolio
    • 14.3.5 Oracle Corporation
      • 14.3.5.1 Company Overview
      • 14.3.5.2 Product Portfolio
      • 14.3.5.3 Financials
      • 14.3.5.4 SWOT Analysis
    • 14.3.6 Plivo Inc.
      • 14.3.6.1 Company Overview
      • 14.3.6.2 Product Portfolio
    • 14.3.7 Polycom Inc. (Plantronics Inc.)
      • 14.3.7.1 Company Overview
      • 14.3.7.2 Product Portfolio
    • 14.3.8 Quobis
      • 14.3.8.1 Company Overview
      • 14.3.8.2 Product Portfolio
    • 14.3.9 Ribbon Communications Operating Company Inc.
      • 14.3.9.1 Company Overview
      • 14.3.9.2 Product Portfolio
      • 14.3.9.3 Financials
      • 14.3.9.4 SWOT Analysis
    • 14.3.10 Sangoma Technologies Corporation
      • 14.3.10.1 Company Overview
      • 14.3.10.2 Product Portfolio
      • 14.3.10.3 Financials
      • 14.3.10.4 SWOT Analysis
    • 14.3.11 Twilio Inc.
      • 14.3.11.1 Company Overview
      • 14.3.11.2 Product Portfolio
      • 14.3.11.3 Financials
      • 14.3.11.4 SWOT Analysis
    • 14.3.12 Vonage Holdings Corp.
      • 14.3.12.1 Company Overview
      • 14.3.12.2 Product Portfolio
      • 14.3.12.3 Financials
      • 14.3.12.4 SWOT Analysis

List of Figures

  • Figure 1: Global: Web Real-Time Communication Market: Major Drivers and Challenges
  • Figure 2: Global: Web Real-Time Communication Market: Sales Value (in Billion US$), 2017-2022
  • Figure 3: Global: Web Real-Time Communication Market Forecast: Sales Value (in Billion US$), 2023-2028
  • Figure 4: Global: Web Real-Time Communication Market: Breakup by Component (in %), 2022
  • Figure 5: Global: Web Real-Time Communication Market: Breakup by WebRTC-Enabled Devices (in %), 2022
  • Figure 6: Global: Web Real-Time Communication Market: Breakup by Vertical (in %), 2022
  • Figure 7: Global: Web Real-Time Communication Market: Breakup by Region (in %), 2022
  • Figure 8: Global: Web Real-Time Communication (Solution) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 9: Global: Web Real-Time Communication (Solution) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 10: Global: Web Real-Time Communication (Services) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 11: Global: Web Real-Time Communication (Services) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 12: Global: Web Real-Time Communication (Mobile) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 13: Global: Web Real-Time Communication (Mobile) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 14: Global: Web Real-Time Communication (Desktop) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 15: Global: Web Real-Time Communication (Desktop) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 16: Global: Web Real-Time Communication (Tablet) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 17: Global: Web Real-Time Communication (Tablet) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 18: Global: Web Real-Time Communication (Other WebRTC-Enabled Devices) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 19: Global: Web Real-Time Communication (Other WebRTC-Enabled Devices) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 20: Global: Web Real-Time Communication (BFSI) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 21: Global: Web Real-Time Communication (BFSI) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 22: Global: Web Real-Time Communication (Retail) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 23: Global: Web Real-Time Communication (Retail) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 24: Global: Web Real-Time Communication (IT and Telecom) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 25: Global: Web Real-Time Communication (IT and Telecom) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 26: Global: Web Real-Time Communication (Public Sector) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 27: Global: Web Real-Time Communication (Public Sector) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 28: Global: Web Real-Time Communication (Media and Entertainment) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 29: Global: Web Real-Time Communication (Media and Entertainment) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 30: Global: Web Real-Time Communication (Manufacturing) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 31: Global: Web Real-Time Communication (Manufacturing) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 32: Global: Web Real-Time Communication (Healthcare) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 33: Global: Web Real-Time Communication (Healthcare) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 34: Global: Web Real-Time Communication (Other Verticals) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 35: Global: Web Real-Time Communication (Other Verticals) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 36: North America: Web Real-Time Communication Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 37: North America: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 38: United States: Web Real-Time Communication Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 39: United States: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 40: Canada: Web Real-Time Communication Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 41: Canada: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 42: Asia-Pacific: Web Real-Time Communication Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 43: Asia-Pacific: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 44: China: Web Real-Time Communication Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 45: China: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 46: Japan: Web Real-Time Communication Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 47: Japan: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 48: India: Web Real-Time Communication Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 49: India: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 50: South Korea: Web Real-Time Communication Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 51: South Korea: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 52: Australia: Web Real-Time Communication Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 53: Australia: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 54: Indonesia: Web Real-Time Communication Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 55: Indonesia: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 56: Others: Web Real-Time Communication Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 57: Others: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 58: Europe: Web Real-Time Communication Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 59: Europe: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 60: Germany: Web Real-Time Communication Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 61: Germany: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 62: France: Web Real-Time Communication Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 63: France: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 64: United Kingdom: Web Real-Time Communication Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 65: United Kingdom: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 66: Italy: Web Real-Time Communication Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 67: Italy: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 68: Spain: Web Real-Time Communication Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 69: Spain: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 70: Russia: Web Real-Time Communication Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 71: Russia: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 72: Others: Web Real-Time Communication Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 73: Others: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 74: Latin America: Web Real-Time Communication Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 75: Latin America: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 76: Brazil: Web Real-Time Communication Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 77: Brazil: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 78: Mexico: Web Real-Time Communication Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 79: Mexico: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 80: Others: Web Real-Time Communication Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 81: Others: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 82: Middle East and Africa: Web Real-Time Communication Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 83: Middle East and Africa: Web Real-Time Communication Market: Breakup by Country (in %), 2022
  • Figure 84: Middle East and Africa: Web Real-Time Communication Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 85: Global: Web Real-Time Communication Industry: SWOT Analysis
  • Figure 86: Global: Web Real-Time Communication Industry: Value Chain Analysis
  • Figure 87: Global: Web Real-Time Communication Industry: Porter's Five Forces Analysis

List of Tables

  • Table 1: Global: Web Real-Time Communication Market: Key Industry Highlights, 2022 and 2028
  • Table 2: Global: Web Real-Time Communication Market Forecast: Breakup by Component (in Million US$), 2023-2028
  • Table 3: Global: Web Real-Time Communication Market Forecast: Breakup by WebRTC-Enabled Devices (in Million US$), 2023-2028
  • Table 4: Global: Web Real-Time Communication Market Forecast: Breakup by Vertical (in Million US$), 2023-2028
  • Table 5: Global: Web Real-Time Communication Market Forecast: Breakup by Region (in Million US$), 2023-2028
  • Table 6: Global: Web Real-Time Communication Market: Competitive Structure
  • Table 7: Global: Web Real-Time Communication Market: Key Players