市場調查報告書
商品編碼
1378827
2023-2028 年按服務(平台即服務、軟體即服務、基礎設施即服務)、組織規模、部署模型、最終用途產業和地區分類的雲端專業服務市場報告Cloud Professional Services Market Report by Service (Platform as a Service, Software as a Service, Infrastructure as a Service ), Organization Size, Deployment Model, End Use Industry, and Region 2023-2028 |
2022年全球雲端專業服務市場規模達到215億美元。展望未來, IMARC Group預計到2028年市場規模將達到5,69億美元,2022-2028年複合年成長率(CAGR)為17.6%。對數位化業務流程的日益關注,對建立適應性資訊技術 (IT) 生態系統的日益重視,以及人工智慧 (AI)、機器學習 (ML) 以及開發和營運 (DevOps) 實踐的進步是其中一些主要因素推動市場的因素。
雲端專業服務是指雲端服務供應商或第三方專家提供的專業諮詢和支援產品,以協助企業採用、實施和最佳化基於雲端的解決方案。這些服務適合那些尋求利用雲端運算的優勢,同時應對遷移、架構設計、安全性、合規性和效能最佳化所帶來的複雜性的組織。它們涵蓋廣泛的活動,包括雲端策略開發、工作負載評估、遷移規劃、應用程式重構、基礎設施部署和持續管理。這些服務根據每個企業的獨特需求量身定做,確保他們能夠有效地利用雲端資源來增強可擴展性、靈活性和成本效率。
對業務流程數位化的日益關注正在推動全球市場的發展。此外,製造業領域對機器人技術的日益接受度在很大程度上要歸功於自動化的新興趨勢。反過來,這大大增加了對專門用於將機器人相關應用程式部署到雲端平台上的雲端專業服務的需求。此外,服務供應商正在將雲端系統與先進的分析工具、人工智慧 (AI)、機器學習 (ML) 以及開發和營運 (DevOps) 實踐相結合,從而創建動態的混合雲環境。這種整合,加上建立適應性強的資訊技術 (IT) 生態系統以在波動的市場動態中保持競爭力的重要性不斷提高,是該市場擴張背後的驅動力。此外,雲端環境提供可擴展性,但隨著應用程式擴展而最佳化其效能可能具有挑戰性。雲端專業服務可協助組織設計能夠在不影響效能的情況下處理增加的工作負載的架構。一些組織採用混合或多雲策略來避免供應商鎖定並實現冗餘。這些策略具有其自身的複雜性,可以在專業服務的幫助下有效地駕馭。
複雜的雲端環境與遷移挑戰
雲端平台的多樣性和不同的服務模型(例如 IaaS、PaaS、SaaS 和混合雲設定)可能使遷移成為一項艱鉅的任務。雲端專業服務透過提供評估組織目前基礎設施的專業知識、確定哪些工作負載適合雲端以及製定全面的遷移策略來應對這項挑戰。它們處理複雜的技術問題,例如資料傳輸、應用程式相容性以及確保遷移期間的停機時間最短。這些服務還有助於對遺留應用程式進行現代化改造,通常涉及重構或重新架構以充分利用雲端原生功能。憑藉對雲端技術和最佳實踐的深入了解,雲端專業服務可以降低與遷移相關的風險,確保平穩過渡,並幫助企業利用雲端提供的可擴展性、敏捷性和成本節約。
客製化雲端策略和路線圖
雲端專業服務擅長理解組織目標和挑戰的複雜性。他們與利害關係人密切合作,確定明確的目標,無論是降低成本、縮短上市時間、增強資料安全性或實現遠端工作功能。然後,這些服務將這些目標轉化為詳細的路線圖,概述雲端採用、應用程式遷移、基礎架構部署和持續管理的步驟。透過客製化策略來滿足業務的特定需求,這些服務可確保雲端成為成長和創新的推動者,而不是一刀切的解決方案。這種個人化的方法使組織能夠充分利用雲端的潛力,並在各自的行業中獲得競爭優勢。
不斷發展的雲端技術和最佳實踐
對於不熟悉雲端運算複雜性的企業來說,了解最新的進展可能具有挑戰性。雲端專業服務透過提供對最新趨勢的洞察並幫助企業就採用新雲端服務或最佳化現有雲端服務做出明智的決策來彌合這一知識差距。這些服務為選擇最合適的雲端服務模型、確保遵守行業法規以及實施強大的安全措施提供了指導。此外,他們還幫助組織採用 DevOps 實踐、容器化、無伺服器架構以及其他可提高效率和敏捷性的尖端技術。透過利用這些服務的專業知識,企業可以自信地駕馭雲端技術的動態格局,確保其雲端環境保持最新、安全並符合業界最佳實踐。
IMARC Group提供了全球雲端專業服務市場報告各細分市場主要趨勢的分析,以及 2023-2028 年全球、區域和國家層面的預測。我們的報告根據服務、組織規模、部署模型和最終使用行業對市場進行了分類。
平台即服務 (Paas)
軟體即服務 (SaaS)
基礎設施即服務 (IaaS)
軟體即服務 (SaaS) 主導市場
該報告根據服務提供了詳細的市場細分和分析。這包括平台即服務 (Paas)、軟體即服務 (SaaS) 和基礎設施即服務 (IaaS)。根據該報告,軟體即服務(SaaS)代表了最大的細分市場。
SaaS 應用程式由第三方供應商託管和維護,組織無需管理基礎架構、執行更新或解決相容性問題。這種外包責任使企業能夠專注於利用軟體來滿足其特定需求、簡化營運並最終提高生產力。基於訂閱的 SaaS 模式使企業能夠以即用即付的方式存取軟體,從而最大限度地降低前期成本,並提供根據其需求擴展使用的靈活性。這種經濟優勢與雲端交付帶來的無縫用戶體驗相結合,為 SaaS 解決方案的廣泛採用做出了重大貢獻。此外,SaaS 產品的多樣性涵蓋了廣泛的應用程式,從客戶關係管理 (CRM) 和企業資源規劃 (ERP) 到協作工具、人力資源管理等等。
小型企業
中型企業
大型企業
大企業佔最大市場佔有率
報告還根據組織規模對市場進行了詳細的細分和分析。這包括小型企業、中型企業和大型企業。報告顯示,大型企業佔據了最大的市場佔有率。
雲端服務消除了對大量本地基礎設施的需求、減少了資本支出並最佳化了營運成本,為傳統 IT 投資提供了經濟高效的替代方案。雲端運算的按需付費模式使大型企業能夠根據實際使用情況調整 IT 支出,從而增強財務靈活性和資源分配。此外,雲端的多功能性有助於在統一框架內管理不同的業務功能。大型企業通常在多個地區和業務垂直領域營運,雲端平台提供了集中 IT 管理、簡化流程並確保整個組織的一致性的方法。這種協調對於促進不同部門和地點之間的協作、資料共享和溝通尤其重要。此外,雲端使大型企業能夠更快地進行創新。快速啟動開發和測試環境、試驗新技術以及迭代想法的能力可以加快創新週期。
公共雲端
私有雲端
混合雲端
公有雲佔據最大市場佔有率
報告還提供了基於部署模型的詳細市場細分和分析。這包括公有雲、私有雲和混合雲。報告顯示,公有雲佔據了最大的市場佔有率。
公有雲的可及性和全球影響力使組織能夠快速擴展其業務、進入新市場並跨地理邊界為客戶提供服務。這一優勢在當今互聯的世界中尤其重要,企業需要快速回應不斷變化的市場需求和客戶期望。公有雲供應商提供的安全和合規措施進一步增強了這種模式的吸引力。領先的公有雲供應商在強大的安全協議、資料加密和合規性認證方面投入巨資,確保敏感資訊受到保護。反過來,這使組織能夠將安全管理的責任轉移給值得信賴的專家,並專注於其核心業務目標。此外,公有雲的多功能性可適應各種用例,從託管網站和運行應用程式到資料儲存和分析。
BFSI
政府
教育
資訊科技和電信
衛生保健
能源和公用事業
製造業
其他
BFSI 擁有最大的市場佔有率
報告還提供了基於最終用途行業的詳細市場細分和分析。這包括 BFSI、政府、教育、IT 和電信、醫療保健、能源和公用事業、製造業等。報告顯示,BFSI 佔據最大的市場佔有率。
雲端運算允許 BFSI 組織透過將資源密集型任務卸載到可擴展的雲端基礎設施來最佳化其營運。這在 BFSI 領域尤其重要,因為資料處理、分析和風險評估是重要組成部分。在高峰需求期間擴大計算資源並在非高峰時期縮小計算資源的能力支援高效運作並最大限度地減少資源浪費。此外,由於財務和個人資訊的敏感性,資料安全在 BFSI 行業中至關重要。領先的雲端服務供應商在強大的安全措施、合規性認證和資料加密協議方面投入了大量資金。這使得 BFSI 組織能夠利用雲端平台的進階安全功能,通常超越透過本地基礎設施實現的安全措施。
北美洲
美國
加拿大
亞太地區
中國
日本
印度
韓國
澳洲
印尼
其他
歐洲
德國
法國
英國
義大利
西班牙
俄羅斯
其他
拉丁美洲
巴西
墨西哥
其他
中東和非洲
北美表現出明顯的主導地位,佔據最大的雲端專業服務市場佔有率
市場研究報告還對所有主要區域市場進行了全面分析,其中包括北美(美國和加拿大);亞太地區(中國、日本、印度、韓國、澳洲、印尼等);歐洲(德國、法國、英國、義大利、西班牙、俄羅斯等);拉丁美洲(巴西、墨西哥等);以及中東和非洲。報告稱,北美佔據最大的市場佔有率。
北美企業很快就意識到雲端運算提供的策略優勢。雲端服務的可擴展性、靈活性和成本效益與整個非洲大陸產業的動態和競爭性質非常契合。從新創公司到跨國公司,各種規模的企業都利用雲端的功能來最佳化營運、創新服務並獲得競爭優勢。此外,監管框架和安全問題也促使北美組織採用雲端運算。嚴格的合規性要求和資料保護法規促使企業與信譽良好的雲端服務供應商合作,這些供應商提供強大的安全措施並遵守行業標準。此外,北美積極主動的研發方式催生了人工智慧、機器學習和邊緣運算等尖端雲端技術的出現。
幾家大公司與客戶合作開發符合其業務目標的客製化雲端策略。這包括評估組織目前的 IT 環境、確定最佳雲端部署模型(包括公有雲、私有雲、混合雲)以及概述成功採用雲端的路線圖。此外,許多供應商協助設計可擴展、安全且經濟高效的雲端架構。他們確保基礎架構架構良好,以滿足組織的效能和可用性要求。此外,雲端專業服務公司還協助實施 DevOps 實踐、自動化和持續整合/持續部署 (CI/CD) 管道。這有助於組織簡化其開發流程並增強敏捷性。此外,供應商還提供持續的託管服務來處理日常雲端管理任務,例如監控、修補、備份和故障排除。這使組織能夠專注於其核心業務活動。
埃森哲公司
亞馬遜網路服務公司(Amazon.com, Inc.)
源訊公司
凱捷公司
思科系統公司
戴爾科技公司
富士通有限公司
HCL科技有限公司
惠普企業公司
印孚瑟斯有限公司
微軟公司
NTT DATA Corporation(日本電報電話公司)
甲骨文公司
SAP系統公司
2023 年 2 月,Infosys Limited 與 Microsoft 合作,加速業界對雲端的採用。這些解決方案將有助於企業發掘價值並加速企業雲端轉型。
2023 年 2 月,Oracle 公司推出了新的雲端服務,幫助銀行滿足客戶需求。雲端原生軟體即服務 (SaaS) 套件將為企業和零售銀行提供敏捷性,使其銀行應用程式現代化,以滿足客戶需求。
2022年4月,埃森哲推出主權雲端實踐,協助企業解鎖雲端創新。主權雲是一種允許組織控制雲端環境中資料的位置、存取和處理的方法,以回應特定國家或行業的新興行業標準和合規性要求。
The global cloud professional services market size reached US$ 21.5 Billion in 2022. Looking forward, IMARC Group expects the market to reach US$ 56.9 Billion by 2028, exhibiting a growth rate (CAGR) of 17.6% during 2022-2028. The rising focus on digitizing business processes, the escalating importance placed on establishing adaptable information technology (IT) ecosystems, and advancements in artificial intelligence (AI), machine learning (ML), and development and operations (DevOps) practices are some of the major factors propelling the market.
Cloud professional services refer to specialized consulting and support offerings provided by cloud service providers or third-party experts to assist businesses in adopting, implementing, and optimizing cloud-based solutions. These services cater to organizations seeking to harness the benefits of cloud computing while navigating the complexities that come with migration, architecture design, security, compliance, and performance optimization. They encompass a wide range of activities, including cloud strategy development, workload assessment, migration planning, application refactoring, infrastructure deployment, and ongoing management. These services are tailored to the unique requirements of each business, ensuring that they can effectively leverage cloud resources to enhance scalability, flexibility, and cost-efficiency.
The rising focus on digitizing business processes is driving the global market. Moreover, the growing acceptance of robotics within the realm of manufacturing owes much to the emergent trends of automation. This, in turn, is substantially contributing to the heightened need for cloud professional services specialized in the deployment of robotics-related applications onto cloud platforms. Also, service providers are synergizing cloud systems with advanced analytics tools, artificial intelligence (AI), machine learning (ML), and development and operations (DevOps) practices, thus creating a dynamic hybrid cloud environment. This integration, coupled with the escalating importance placed on establishing adaptable information technology (IT) ecosystems to retain competitiveness amidst fluctuating market dynamics, is a driving force behind the expansion of this market. Furthermore, cloud environments offer scalability, but optimizing an application's performance as it scales can be challenging. Cloud professional services assist organizations in designing architectures that can handle increased workloads without compromising performance. Several organizations adopt hybrid or multi-cloud strategies to avoid vendor lock-in and achieve redundancy. These strategies come with their own complexities, which can be navigated effectively with the help of professional services.
Complex Cloud Environments and Migration Challenges
The diversity of cloud platforms, and varying service models, such as IaaS, PaaS, SaaS, and hybrid cloud setups can make migration a difficult task. Cloud professional services address this challenge by providing expertise in assessing an organization's current infrastructure, determining which workloads are suitable for the cloud, and devising a comprehensive migration strategy. They handle intricate technical aspects such as data transfer, application compatibility, and ensuring minimal downtime during migration. These services also aid in modernizing legacy applications, often involving refactoring or rearchitecting to fully leverage cloud-native features. With their in-depth knowledge of cloud technologies and best practices, cloud professional services mitigate the risks associated with migration, ensuring a smooth transition, and helping businesses capitalize on the scalability, agility, and cost savings that the cloud offers.
Customized Cloud Strategies and Roadmaps
Cloud professional services excel in understanding the intricacies of an organization's goals and challenges. They collaborate closely with stakeholders to define clear objectives, whether it's achieving cost reduction, improving time-to-market, enhancing data security, or enabling remote work capabilities. These services then translate these objectives into a detailed roadmap that outlines the steps for cloud adoption, application migration, infrastructure deployment, and ongoing management. By customizing strategies to fit the specific needs of the business, the services ensure that the cloud becomes an enabler of growth and innovation, rather than a one-size-fits-all solution. This personalized approach empowers organizations to leverage the cloud to its fullest potential and gain a competitive edge in their respective industries.
Evolving Cloud Technologies and Best Practices
Staying up to date with the latest advancements can be challenging for businesses that are not well-versed in the intricacies of cloud computing. Cloud professional services bridge this knowledge gap by providing insights into the latest trends and helping businesses make informed decisions about adopting new cloud services or optimizing existing ones. These services offer guidance on selecting the most suitable cloud service models, ensuring compliance with industry regulations, and implementing robust security measures. Additionally, they assist organizations in adopting DevOps practices, containerization, serverless architectures, and other cutting-edge techniques that enhance efficiency and agility. By leveraging the expertise of these services, businesses can confidently navigate the dynamic landscape of cloud technologies, ensuring that their cloud environments remain up-to-date, secure, and aligned with industry best practices.
IMARC Group provides an analysis of the key trends in each segment of the global cloud professional services market report, along with forecasts at the global, regional and country levels from 2023-2028. Our report has categorized the market based on service, organization size, deployment model and end use industry.
Platform as a Service (Paas)
Software as a Service (SaaS)
Infrastructure as a Service (IaaS)
Software as a service (SaaS) dominates the market
The report has provided a detailed breakup and analysis of the market based on the service. This includes platform as a service (Paas), software as a service (SaaS), and infrastructure as a service (IaaS). According to the report, software as a service (SaaS) represented the largest segment.
SaaS applications are hosted and maintained by third-party providers, eliminating the need for organizations to manage infrastructure, perform updates, or address compatibility issues. This outsourced responsibility allows businesses to focus on utilizing the software to meet their specific needs, streamlining their operations, and ultimately enhancing productivity. The subscription-based model of SaaS enables businesses to access software on a pay-as-you-go basis, minimizing upfront costs and providing flexibility to scale the usage according to their requirements. This economic advantage, combined with the seamless user experience facilitated by cloud delivery, has contributed significantly to the widespread adoption of SaaS solutions. Furthermore, the diversity of SaaS offerings spans a wide array of applications, from customer relationship management (CRM) and enterprise resource planning (ERP) to collaboration tools, human resources management, and more.
Small Enterprises
Medium Enterprises
Large Enterprises
Large enterprises hold the largest share in the market
A detailed breakup and analysis of the market based on the organization size has also been provided in the report. This includes small enterprises, medium enterprises, and large enterprises. According to the report, large enterprises accounted for the largest market share.
Cloud services offer cost-effective alternatives to traditional IT investments by eliminating the need for extensive on-premises infrastructure, reducing capital expenditures, and optimizing operational costs. The pay-as-you-go model of cloud computing allows large enterprises to align their IT expenses with actual usage, enhancing financial flexibility and resource allocation. Moreover, the cloud's versatility facilitates the management of diverse business functions within a unified framework. Large enterprises often operate in multiple regions and business verticals, and cloud platforms offer the means to centralize IT management, streamline processes, and ensure consistency across the organization. This harmonization is particularly important for fostering collaboration, data sharing, and communication across different departments and locations. Additionally, the cloud empowers large enterprises to innovate at a faster pace. The ability to spin up development and testing environments quickly, experiment with new technologies, and iterate on ideas accelerates the innovation cycle.
Public Cloud
Private Cloud
Hybrid Cloud
Public cloud holds the largest share in the market
A detailed breakup and analysis of the market based on the deployment model has also been provided in the report. This includes public cloud, private cloud, and hybrid cloud. According to the report, public cloud accounted for the largest market share.
Public cloud's accessibility and global reach enable organizations to quickly expand their operations, enter new markets, and serve customers across geographical boundaries. This advantage is especially relevant in today's interconnected world, where businesses need to respond swiftly to changing market demands and customer expectations. Security and compliance measures provided by public cloud vendors further enhance the appeal of this model. Leading public cloud providers invest heavily in robust security protocols, data encryption, and compliance certifications, ensuring that sensitive information remains protected. This, in turn, enables organizations to offload the responsibility of security management to trusted experts and focus on their core business objectives. Furthermore, the public cloud's versatility accommodates a wide array of use cases, from hosting websites and running applications to data storage and analytics.
BFSI
Government
Education
IT and Telecom
Healthcare
Energy and Utilities
Manufacturing
Others
BFSI holds the largest share in the market
A detailed breakup and analysis of the market based on the end use industry has also been provided in the report. This includes BFSI, government, education, IT and telecom, healthcare, energy and utilities, manufacturing, and others. According to the report, BFSI accounted for the largest market share.
Cloud computing allows BFSI organizations to optimize their operations by offloading resource-intensive tasks to scalable cloud infrastructure. This is particularly crucial in the BFSI sector, where data processing, analytics, and risk assessment are essential components. The ability to scale up computational resources during peak demand periods and scale down during off-peak times supports efficient operations and minimizes wastage of resources. Furthermore, data security is paramount in the BFSI industry due to the sensitivity of financial and personal information. Leading cloud service providers invest heavily in robust security measures, compliance certifications, and data encryption protocols. This enables BFSI organizations to leverage the advanced security features of cloud platforms, often surpassing the security measures achievable through on-premises infrastructure.
North America
United States
Canada
Asia Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa
North America exhibits a clear dominance, accounting for the largest cloud professional services market share
The market research report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America accounted for the largest market share.
North American businesses have been quick to recognize the strategic advantages offered by cloud computing. The scalability, flexibility, and cost-efficiency of cloud services align well with the dynamic and competitive nature of industries across the continent. Enterprises of all sizes, from startups to multinational corporations, have harnessed the cloud's capabilities to optimize their operations, innovate their services, and gain a competitive edge. Additionally, regulatory frameworks and security concerns have also driven North American organizations to embrace cloud computing. The stringent compliance requirements and data protection regulations have motivated businesses to partner with reputable cloud service providers that offer robust security measures and adherence to industry standards. Furthermore, North America's proactive approach to research and development has resulted in the emergence of cutting-edge cloud technologies, such as artificial intelligence, machine learning, and edge computing.
Several major companies collaborate with clients to develop tailored cloud strategies aligned with their business objectives. This includes assessing the organization's current IT landscape, determining the optimal cloud deployment model, including public, private, hybrid and outlining a roadmap for successful cloud adoption. Moreover, numerous providers help design cloud architectures that are scalable, secure, and cost-effective. They ensure that the infrastructure is well-architected to meet the organization's performance and availability requirements. Also, cloud professional services firms assist in implementing DevOps practices, automation, and continuous integration/continuous deployment (CI/CD) pipelines. This helps organizations streamline their development processes and enhance agility. Also, providers offer ongoing managed services to handle day-to-day cloud management tasks, such as monitoring, patching, backups, and troubleshooting. This allows organizations to focus on their core business activities.
Accenture PLC
Amazon Web Services Inc. (Amazon.com, Inc.)
Atos SE
Capgemini SE
Cisco Systems Inc.
Dell Technologies Inc.
Fujitsu Limited
HCL Technologies Limited
Hewlett Packard Enterprise Company
Infosys Limited
Microsoft Corporation
NTT DATA Corporation (Nippon Telegraph and Telephone)
Oracle Corporation
SAP SE
In February 2023, Infosys limited collaborates with Microsoft to accelerate Industry adoption of Cloud. These solutions will help businesses uncover value and accelerate enterprise cloud transformation.
In February 2023, Oracle Corporation launched new cloud services to help banks meet customer demands. The Cloud-native, software-as-a-service (SaaS) suite will give corporate and retail banks the agility to modernize their banking applications to meet customer demands.
In April 2022, Accenture PLC launched Sovereign Cloud practice to help companies unlock innovation in the cloud. Sovereign cloud is an approach that allows organizations to control the location, access to and processing of their data in a cloud environment in response to new, emerging industry standards and compliance requirements in specific countries or sectors.