市場調查報告書

HRO (人事外包) 全球市場

Human Resource Outsourcing (HRO)

出版商 Global Industry Analysts, Inc. 商品編碼 243054
出版日期 內容資訊 英文 281 Pages
商品交期: 最快1-2個工作天內
價格
HRO (人事外包) 全球市場 Human Resource Outsourcing (HRO)
出版日期: 2020年09月01日內容資訊: 英文 281 Pages
簡介

本報告針對HRO (人事外包) 全球市場提供服務分類分析、美國、加拿大、日本、歐洲、亞太地區與其他各地區分類分析、至2020年市場預測、主要廠商檔案。

第1章 介紹、調查方法、產品定義

第2章 摘要整理

  • 產業概要
    • HRO - BPO急速成長分類
    • 短評
    • 成長活性因素
    • 成長阻礙因素
    • 市場展望
    • 服務分類成長機會
    • 今後成長活性化的新興市場
    • 成本刪減:困難時期的優點
    • 因規範需求促進引進HRO服務
    • 風險等級建議與HRO業務簡化 - 主要成長因素
    • 多流程HRO (MPHRO) :可望長期有好的發展
    • 轉向雲端型平台讓MPHRO市場活性化
    • 資源策略/模式:達到商業流程的方法
    • 不景氣影響
  • 競爭
    • HRO業界快速整合
    • 薪資外包服務展望
    • 僱用流程外包市場領導者
    • 競爭:矚目動向
    • 企業除了注意擁有競爭力的資源也考慮延長合約
    • 擴張性 - 促進市場成長的主要優點
    • 全球應對能力 - 供應商選擇主要基準
    • 契約規模縮小
    • 短期契約
    • 複數供應商的合作受到矚目
    • 外部與內部資源正確結合 - 競爭鍵
    • 瞄準中央市場服務的HR BPO供應商
  • 主要市場動向
    • 雲端 - HRO喜愛的平台
    • BPaaS - 成長趨勢
    • 雲端型採用軟體受到歡迎
    • 受到HR管理與經營團隊矚目的HRO分析
    • 預測分析:HR不可缺少的工具
    • 流程整合趨勢
    • 「跨越轉換」模式
    • 對中小企業的矚目
    • 重新定義HR專業的HR BPR
    • 終端間服務
    • 人口構成變化支持HRO
    • 選擇式方法找到優點
    • 海外HR BPO:成本效率活性化
    • 正式改善商業流程
    • 增加強度的PEO計畫
    • PEO的優點與缺點
    • 僱用流程外包 - 受到眾多關心
    • RPO市場成長活性因素
    • RPO分類契約數量增加
    • RPO服務的海外外包增加
    • 獲得人才 - RPO定義轉變
    • 引進財務外包服務增加
    • 多國籍會計外包 - 成長市場
    • 優點管理:外包潛在的成長機會
    • 醫療、福利服務化動向促進BAO成長
    • 成長的勞工管理外包
    • 外圍外包服務:訓練條件充足
    • 市場課題
    • HR移動課題
    • HRMS:HRO市場競爭
  • 服務概要
  • 新產品/創新
  • 最近業界活動
  • 主要全球廠商
  • 全球市場展望

第3章 市場分析

  • 美國
  • 加拿大
  • 日本
  • 歐洲
    • 法國
    • 德國
    • 義大利
    • 英國
    • 西班牙
    • 其他歐洲
  • 亞太地區
  • 其他地區

第4章 比較展望

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目錄
Product Code: MCP-1516

Global Human Resource Outsourcing (HRO) Market to Reach $45.8 Billion by 2027

Amid the COVID-19 crisis, the global market for Human Resource Outsourcing (HRO) estimated at US$32.8 Billion in the year 2020, is projected to reach a revised size of US$45.8 Billion by 2027, growing at a CAGR of 4.9% over the analysis period 2020-2027. Payroll Services, one of the segments analyzed in the report, is projected to record a 4.1% CAGR and reach US$21.3 Billion by the end of the analysis period. After an early analysis of the business implications of the pandemic and its induced economic crisis, growth in the Benefits Administration Services segment is readjusted to a revised 5.2% CAGR for the next 7-year period.

The U.S. Market is Estimated at $9.7 Billion, While China is Forecast to Grow at 4.7% CAGR

The Human Resource Outsourcing (HRO) market in the U.S. is estimated at US$9.7 Billion in the year 2020. China, the world`s second largest economy, is forecast to reach a projected market size of US$8.2 Billion by the year 2027 trailing a CAGR of 4.7% over the analysis period 2020 to 2027. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 4.4% and 4.2% respectively over the 2020-2027 period. Within Europe, Germany is forecast to grow at approximately 4.7% CAGR.

Education & Training Services Segment to Record 4.3% CAGR

In the global Education & Training Services segment, USA, Canada, Japan, China and Europe will drive the 4.5% CAGR estimated for this segment. These regional markets accounting for a combined market size of US$2.5 Billion in the year 2020 will reach a projected size of US$3.4 Billion by the close of the analysis period. China will remain among the fastest growing in this cluster of regional markets. Led by countries such as Australia, India, and South Korea, the market in Asia-Pacific is forecast to reach US$5.1 Billion by the year 2027.We bring years of research experience to this 16th edition of our report. The 281-page report presents concise insights into how the pandemic has impacted production and the buy side for 2020 and 2021. A short-term phased recovery by key geography is also addressed.

Competitors identified in this market include, among others,

  • Accenture Plc
  • ADP LLC
  • Aon Hewitt
  • Ceridian HCM, Inc.
  • CGI Group, Inc.
  • Cielo, Inc.
  • Equifax, Inc.
  • General Outsourcing Co., Ltd.
  • IBM Corp.
  • Infosys BPM Ltd.
  • Intuit, Inc.
  • Kronos, Inc.
  • Mercer, LLC
  • NGA Human Resources
  • Paychex, Inc.
  • Randstad Holding NV
  • The ADECCO Group
  • Ultimate Software Group, Inc.

TABLE OF CONTENTS

I. INTRODUCTION, METHODOLOGY & REPORT SCOPE

II. EXECUTIVE SUMMARY

  • 1. MARKET OVERVIEW
    • Recent Market Activity
    • A Prelude
    • HRO - A Rapidly Growing BPO Segment
    • Snapshots
    • Growth Drivers
    • Growth Restraints
    • Market Outlook
    • Growth Opportunities in Service Segments
    • Emerging Markets to Drive Future Growth
    • Cost Reduction: Finding Favor Again in Difficult Times
    • Need for Regulatory Compliance Drives Adoption of HRO Services
    • Lowering Risk Levels & Simpler HRO Engagements - Key Growth Drivers
    • Multi-Process HRO (MPHRO): Favorable Prospects in the Long Run
    • Shift towards Cloud-based Platforms Drives MPHRO Market
    • More Organizations Gravitate towards HR Outsourcing
    • Factors Creating Need for HR Outsourcing
    • Future of HR Outsourcing
    • Key Considerations
    • Sourcing Strategy/Model: Means to Achieve Business Process
    • Global Competitor Market Shares
    • Human Resource Outsourcing (HRO) Competitor Market Share Scenario Worldwide (in %): 2020 &
    • Impact of Covid-19 and a Looming Global Recession
  • 2. FOCUS ON SELECT PLAYERS
    • Accenture Plc (Ireland)
    • Adecco Group AG (Switzerland)
    • ADP LLC (USA)
    • Aon Hewitt (USA)
    • Cielo, Inc. (USA)
    • Ceridian HCM, Inc. (USA)
    • CGI Group, Inc. (Canada)
    • Equifax, Inc. (USA)
    • General Outsourcing Co., Ltd. (Thailand)
    • Infosys BPM Ltd. (India)
    • International Business Machines Corporation (USA)
    • Intuit, Inc. (USA)
    • Kronos, Inc. (USA)
    • Mercer, LLC (UK)
    • NGA Human Resources (UK)
    • Paychex, Inc. (USA)
    • Randstad Holding NV (The Netherlands)
    • Ultimate Software Group, Inc. (USA)
  • 3. MARKET TRENDS & DRIVERS
    • Noteworthy Trends Influencing the HR Outsourcing Market
    • Continuous Adoption of Services Propels HRO Industry
    • Cloud - The Preferred Platform for HRO
    • BPaaS - A Growing Trend
    • Cloud-Based Recruitment Software Rises in Popularity
    • HRO Analytics Gain Prominence in HR Management & Administration
    • Predictive Analytics - An Indispensable tool for HR
    • Robotic Automation Makes In Roads in HRO Industry
    • Trend towards Process Convergence
    • Moving to a 'Transformational-Transfer' Model
    • Focus Grows on Small and Mid-Size Companies
    • Select HR Outsourcing Trends Related to Small Businesses
    • HR BPO Redefines HR Profession
    • End-to-End Services: Rise in HRO
    • Demographic Changes Support HRO Growth
    • Selective Approach Finds Favor
    • Offshore HR BPO: Driving Cost-Effectiveness
    • Focus on Business Process Improvement Gains Momentum
    • PEO Concept Gains Strength
    • Benefits and Drawbacks of PEO
    • Recruitment Process Outsourcing - Gaining Wider Attention
    • Factors Driving Growth in the RPO Market
    • Key Recruitment Process Functions Outsourced by Order of Importance
    • RPO Sector Registers Growth in Number of Deals
    • Offshoring of RPO Services Picks Up Pace
    • Talent Acquisition - Changing Definition of RPOs
    • Digitization of Talent Acquisition Process
    • Payroll Outsourcing Services Rise in Adoption
    • Multi-Country Payroll Outsourcing - A High Growth Market
    • Benefits Administration: Offering Potential Growth Opportunities for Outsourcing
    • Trend towards Health & Welfare Services Drives Growth in BAO
    • Workforce Management Outsourcing Gains Pace
    • Learning Outsourcing Services - Fulfilling Training Requirements
    • Market Challenges
    • Challenges in HR Transformation
    • HRMS: A Competitor for HRO Market
  • 4. GLOBAL MARKET PERSPECTIVE
    • TABLE 1: Human Resource Outsourcing (HRO) Global Market Estimates and Forecasts in US$ Million by Region/Country: 2020
    • TABLE 2: Human Resource Outsourcing (HRO) Global Retrospective Market Scenario in US$ Million by Region/Country: 2012
    • TABLE 3: Human Resource Outsourcing (HRO) Market Share Shift across Key Geographies Worldwide: 2012 VS 2020 VS
    • TABLE 4: Payroll Services (Service Type) World Market by Region/Country in US$ Million: 2020 to
    • TABLE 5: Payroll Services (Service Type) Historic Market Analysis by Region/Country in US$ Million: 2012 to
    • TABLE 6: Payroll Services (Service Type) Market Share Breakdown of Worldwide Sales by Region/Country: 2012 VS 2020 VS
    • TABLE 7: Benefits Administration Services (Service Type) Potential Growth Markets Worldwide in US$ Million: 2020 to
    • TABLE 8: Benefits Administration Services (Service Type) Historic Market Perspective by Region/Country in US$ Million: 2012 to
    • TABLE 9: Benefits Administration Services (Service Type) Market Sales Breakdown by Region/Country in Percentage: 2012 VS 2020 VS
    • TABLE 10: Education & Training Services (Service Type) Geographic Market Spread Worldwide in US$ Million: 2020 to
    • TABLE 11: Education & Training Services (Service Type) Region Wise Breakdown of Global Historic Demand in US$ Million: 2012 to
    • TABLE 12: Education & Training Services (Service Type) Market Share Distribution in Percentage by Region/Country: 2012 VS 2020 VS
    • TABLE 13: Recruitment Process Outsourcing (Service Type) World Market Estimates and Forecasts by Region/Country in US$ Million: 2020 to
    • TABLE 14: Recruitment Process Outsourcing (Service Type) Market Historic Review by Region/Country in US$ Million: 2012 to
    • TABLE 15: Recruitment Process Outsourcing (Service Type) Market Share Breakdown by Region/Country: 2012 VS 2020 VS
    • TABLE 16: Other Service Types (Service Type) World Market by Region/Country in US$ Million: 2020 to
    • TABLE 17: Other Service Types (Service Type) Historic Market Analysis by Region/Country in US$ Million: 2012 to
    • TABLE 18: Other Service Types (Service Type) Market Share Distribution in Percentage by Region/Country: 2012 VS 2020 VS
    • Market Outlook

III. MARKET ANALYSIS

  • GEOGRAPHIC MARKET ANALYSIS
  • UNITED STATES
    • Market Facts & Figures
    • US Human Resource Outsourcing (HRO) Market Share (in %) by Company: 2020 &
    • Market Analytics
    • TABLE 19: United States Human Resource Outsourcing (HRO) Market Estimates and Projections in US$ Million by Service Type: 2020 to
    • TABLE 20: Human Resource Outsourcing (HRO) Market in the United States by Service Type: A Historic Review in US$ Million for 2012
    • TABLE 21: United States Human Resource Outsourcing (HRO) Market Share Breakdown by Service Type: 2012 VS 2020 VS
  • CANADA
    • TABLE 22: Canadian Human Resource Outsourcing (HRO) Market Estimates and Forecasts in US$ Million by Service Type: 2020 to
    • TABLE 23: Canadian Human Resource Outsourcing (HRO) Historic Market Review by Service Type in US$ Million: 2012
    • TABLE 24: Human Resource Outsourcing (HRO) Market in Canada: Percentage Share Breakdown of Sales by Service Type for 2012, 2020, and
  • JAPAN
    • TABLE 25: Japanese Market for Human Resource Outsourcing (HRO): Annual Sales Estimates and Projections in US$ Million by Service Type for the Period 2020
    • TABLE 26: Human Resource Outsourcing (HRO) Market in Japan: Historic Sales Analysis in US$ Million by Service Type for the Period 2012
    • TABLE 27: Japanese Human Resource Outsourcing (HRO) Market Share Analysis by Service Type: 2012 VS 2020 VS
  • CHINA
    • TABLE 28: Chinese Human Resource Outsourcing (HRO) Market Growth Prospects in US$ Million by Service Type for the Period 2020
    • TABLE 29: Human Resource Outsourcing (HRO) Historic Market Analysis in China in US$ Million by Service Type: 2012
    • TABLE 30: Chinese Human Resource Outsourcing (HRO) Market by Service Type: Percentage Breakdown of Sales for 2012, 2020, and
  • EUROPE
    • Market Facts & Figures
    • European Human Resource Outsourcing (HRO) Market: Competitor Market Share Scenario (in %) for 2020 &
    • Market Analytics
    • TABLE 31: European Human Resource Outsourcing (HRO) Market Demand Scenario in US$ Million by Region/Country: 2020
    • TABLE 32: Human Resource Outsourcing (HRO) Market in Europe: A Historic Market Perspective in US$ Million by Region/Country for the Period 2012
    • TABLE 33: European Human Resource Outsourcing (HRO) Market Share Shift by Region/Country: 2012 VS 2020 VS
    • TABLE 34: European Human Resource Outsourcing (HRO) Market Estimates and Forecasts in US$ Million by Service Type: 2020
    • TABLE 35: Human Resource Outsourcing (HRO) Market in Europe in US$ Million by Service Type: A Historic Review for the Period 2012
    • TABLE 36: European Human Resource Outsourcing (HRO) Market Share Breakdown by Service Type: 2012 VS 2020 VS
  • FRANCE
    • TABLE 37: Human Resource Outsourcing (HRO) Market in France by Service Type: Estimates and Projections in US$ Million for the Period 2020
    • TABLE 38: French Human Resource Outsourcing (HRO) Historic Market Scenario in US$ Million by Service Type: 2012
    • TABLE 39: French Human Resource Outsourcing (HRO) Market Share Analysis by Service Type: 2012 VS 2020 VS
  • GERMANY
    • TABLE 40: Human Resource Outsourcing (HRO) Market in Germany: Recent Past, Current and Future Analysis in US$ Million by Service Type for the Period 2020
    • TABLE 41: German Human Resource Outsourcing (HRO) Historic Market Analysis in US$ Million by Service Type: 2012
    • TABLE 42: German Human Resource Outsourcing (HRO) Market Share Breakdown by Service Type: 2012 VS 2020 VS
  • ITALY
    • TABLE 43: Italian Human Resource Outsourcing (HRO) Market Growth Prospects in US$ Million by Service Type for the Period 2020
    • TABLE 44: Human Resource Outsourcing (HRO) Historic Market Analysis in Italy in US$ Million by Service Type: 2012
    • TABLE 45: Italian Human Resource Outsourcing (HRO) Market by Service Type: Percentage Breakdown of Sales for 2012, 2020, and
  • UNITED KINGDOM
    • TABLE 46: United Kingdom Market for Human Resource Outsourcing (HRO): Annual Sales Estimates and Projections in US$ Million by Service Type for the Period 2020
    • TABLE 47: Human Resource Outsourcing (HRO) Market in the United Kingdom: Historic Sales Analysis in US$ Million by Service Type for the Period 2012
    • TABLE 48: United Kingdom Human Resource Outsourcing (HRO) Market Share Analysis by Service Type: 2012 VS 2020 VS
  • REST OF EUROPE
    • TABLE 49: Rest of Europe Human Resource Outsourcing (HRO) Market Estimates and Forecasts in US$ Million by Service Type: 2020
    • TABLE 50: Human Resource Outsourcing (HRO) Market in Rest of Europe in US$ Million by Service Type: A Historic Review for the Period 2012
    • TABLE 51: Rest of Europe Human Resource Outsourcing (HRO) Market Share Breakdown by Service Type: 2012 VS 2020 VS
  • ASIA-PACIFIC
    • TABLE 52: Human Resource Outsourcing (HRO) Market in Asia-Pacific by Service Type: Estimates and Projections in US$ Million for the Period 2020
    • TABLE 53: Asia-Pacific Human Resource Outsourcing (HRO) Historic Market Scenario in US$ Million by Service Type: 2012
    • TABLE 54: Asia-Pacific Human Resource Outsourcing (HRO) Market Share Analysis by Service Type: 2012 VS 2020 VS
  • REST OF WORLD
    • TABLE 55: Rest of World Human Resource Outsourcing (HRO) Market Estimates and Forecasts in US$ Million by Service Type: 2020 to
    • TABLE 56: Rest of World Human Resource Outsourcing (HRO) Historic Market Review by Service Type in US$ Million: 2012
    • TABLE 57: Human Resource Outsourcing (HRO) Market in Rest of World: Percentage Share Breakdown of Sales by Service Type for 2012, 2020, and

IV. COMPETITION

  • Total Companies Profiled: 188