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資訊科技服務管理 (ITSM) 市場，按部署類型、按應用、國家和地區 - 2023-2030 年行業分析、市場規模、市場佔有率和預測
市場調查報告書
商品編碼
1364697

資訊科技服務管理 (ITSM) 市場，按部署類型、按應用、國家和地區 - 2023-2030 年行業分析、市場規模、市場佔有率和預測

Information Technology Service Management (ITSM) Market, By Deployment Type, By Application, By Country, and By Region - Industry Analysis, Market Size, Market Share & Forecast from 2023-2030
出版日期: | 出版商: AnalystView Market Insights | 英文 205 Pages | 商品交期: 2-3個工作天內

價格

報告要點

2022 年資訊科技服務管理 (ITSM) 市場規模為 31.068 億美元，2023 年至 2030 年年複合成長率為 9.2%。

資訊科技服務管理（ITSM）市場-市場動態

物聯網在眾多基於雲端的應用程式中的採用以及對遠端應用程式的過度依賴預計將推動市場需求。

基於雲端的應用程式和服務的開發增加了 IT 環境的複雜性。組織依靠這些應用程式實現多種目的，包括通訊、協作、資料儲存和處理。 ITSM 在確保物聯網設備高效運作和解決可能出現的任何問題方面發揮著重要作用。據思科稱，預計到 2030 年將有 5000 億台設備連接到網際網路。技術評審團告訴我們，每秒有 127 台新的物聯網設備連接到網際網路。此外，發展中經濟體正迅速投資資訊科技基礎設施。這為 ITSM 解決方案滲透到以前服務不足的行業提供了巨大的潛力。然而，ITSM 工具在組織中日益重要，導致它們成為網路攻擊目標，安全漏洞構成重大風險。

資訊科技服務管理 (ITSM) 市場 - 關鍵見解

  • 根據我們的研究分析師分享的分析，預計全球紙袋包裝市場在預測期內（2023-2030 年）每年將以 9.2% 左右的年複合成長率成長
  • 根據部署類型細分，預計基於雲端的部署將在 2022 年顯示最大的市場佔有率
  • 從應用細分來看，2022年IT和電信是主導類型
  • 按地區分類，北美是 2022 年的主要收入來源

資訊科技服務管理 (ITSM) 市場區隔分析：

全球資訊科技服務管理 (ITSM) 市場根據部署類型、應用程式和區域進行細分。

根據部署類型，市場分為三類：基於雲端的和本地的。基於雲端的細分市場佔據主導地位。近年來，雲端ITSM市場穩步成長。隨著企業快速遷移到數位化營運，對基於雲端的 ITSM 產品的需求不斷增加。

該市場根據應用分為兩類： BFSI、製造業、政府和教育、IT 和電信、零售、旅遊和酒店、醫療保健等。 IT 和電信業在市場中佔據主導地位，並可能在預測期內保持其主導地位。資訊科技服務管理 (ITSM) 在 IT 和電信領域尤其有影響力，因為這些企業提供的服務的性質與 ITSM 概念之間存在內在聯繫。

資訊科技服務管理 (ITSM) 市場 - 地理洞察

從地理來看，該市場廣泛分佈於北美、拉丁美洲、歐洲、亞太、中東和非洲等地區。這些區域根據開展業務的國家進一步分類。由於雲端技術的廣泛採用以及該地區最終用戶產業對改善 IT 服務的需求不斷成長，預計北美將主導市場的成長。雲端運算已迅速被北美企業採用。該地區是一些世界頂級雲端供應商的所在地，包括 Amazon Web Services、Microsoft Azure 和 Google Cloud Platform。由於如此高的採用率，對能夠有效管理基於雲端的服務和基礎設施的 ITSM 解決方案有著巨大的需求。根據雲端採用統計數據，到 2023 年底，美國公有雲市場預計將達到 2,581 億美元。由於 IT 基礎設施（包括雲端、本地和混合模型）的擴展，歐洲在預測期內成為第二大市場。

資訊科技服務管理（ITSM）市場-競爭格局：

資訊科技服務管理 (ITSM) 市場是動態的，其特點是各行業認知到良好 IT 服務管理重要性的需求不斷成長。 ITSM 市場競爭與需求之間的動態連結促進了創新、更以客戶為中心的解決方案以及更具策略性的合作。隨著業務的發展和 IT 基礎設施變得更加複雜，對先進 ITSM 解決方案的需求將持續存在，從而保持產業的活力和競爭力。例如，2020 年 7 月 7 日，領先的資訊驅動型企業解決方案供應商 ASG Technologies 推出了最新版本的工作負載自動化和編排解決方案 ASG-Enterprise Orchestrator 4.1.3。此版本推進了 ASG 的承諾，讓 IT 基礎架構和營運領導者和團隊能夠設計、實施、安排和自動化在 IT 應用程式和基礎架構上運行的業務服務。

最近的發展：

2023 年 6 月 21 日，自主數位企業軟體解決方案的全球領導者 BMC 在 2023 年 GigaOm Radar IT 服務管理 (ITSM) 報告中被評為領導者1。該報告強調 BMC 人工智慧 (AI) 功能以及變革管理和服務交付風險能力是表現最佳的功能。

目錄

第 1 章：資訊科技服務管理 (ITSM) 市場概述

  • 研究範圍
  • 市場預估年份

第 2 章：執行摘要

  • 市場片段
    • 按部署類型分類的資訊技術服務管理 (ITSM) 市場片段
    • 資訊科技服務管理 (ITSM) 市場片段（按應用）
    • 按國家/地區分類的資訊科技服務管理 (ITSM) 市場片段
    • 按地區分類的資訊科技服務管理 (ITSM) 市場片段
  • 競爭洞察

第 3 章：資訊科技服務管理 (ITSM) 主要市場趨勢

  • 資訊科技服務管理 (ITSM) 市場促進因素
    • 市場促進因素的影響分析
  • 資訊科技服務管理 (ITSM) 市場限制
    • 市場限制影響分析
  • 資訊科技服務管理 (ITSM) 市場機會
  • 資訊科技服務管理（ITSM）市場未來趨勢

第 4 章：資訊科技服務管理 (ITSM) 產業研究

  • PEST分析
  • 波特五力分析
  • 成長前景圖
  • 規範架構分析

第 5 章：資訊科技服務管理 (ITSM) 市場：COVID-19 影響分析

  • COVID-19 之前的影響分析
  • COVID-19 後影響分析
    • 表現最佳的市場區隔
    • 邊際成長部分
    • 最鬆散的部分
    • 邊際損失部分

第 6 章：資訊科技服務管理 (ITSM) 市場格局

  • 2022 年資訊科技服務管理 (ITSM) 市場佔有率分析
  • 按主要製造商分類的故障數據
    • 既定玩家分析
    • 新興玩家分析

第 7 章：資訊科技服務管理 (ITSM) 市場 - 依部署類型

  • 概述
    • 按部署類型分類的細分市場佔有率分析
    • 雲
    • 本地部署

第 8 章：資訊科技服務管理 (ITSM) 市場 -按應用

  • 概述
    • 按應用的細分市場佔有率分析
    • BFSI
    • 製造業
    • 政府與教育
    • 資訊科技和電信
    • 零售
    • 旅遊和酒店業
    • 衛生保健
    • 其他

第 9 章：資訊科技服務管理 (ITSM) 市場 - 按地理位置

  • 介紹
    • 按地理位置分類的細分市場佔有率分析
  • 北美洲
    • 概述
    • 北美資訊科技服務管理 (ITSM) 主要製造商
    • 北美市場規模和預測（按國家）
    • 北美市場規模和預測（按部署類型）
    • 北美市場規模和預測（按應用）
    • 美國
    • 加拿大
  • 歐洲
    • 概述
    • 歐洲資訊科技服務管理 (ITSM) 主要製造商
    • 歐洲市場規模和預測（按國家）
    • 歐洲市場規模和預測（按部署類型）
    • 歐洲市場規模和預測（按應用）
    • 德國
    • 義大利
    • 英國
    • 法國
    • 俄羅斯
    • 荷蘭
    • 瑞典
    • 波蘭
    • 歐洲其他地區
  • 亞太地區 (APAC)
    • 概述
    • 亞太地區資訊科技服務管理（ITSM）主要製造商
    • 亞太地區市場規模與預測（按國家）
    • 亞太地區市場規模和預測（按部署類型）
    • 亞太地區市場規模與預測（按應用）
    • 印度
    • 中國
    • 日本
    • 韓國
    • 澳洲
    • 泰國
    • 印尼
    • 菲律賓
    • 亞太地區其他地區
  • 拉丁美洲
    • 概述
    • 拉丁美洲資訊科技服務管理 (ITSM) 主要製造商
    • 拉丁美洲市場規模與預測（按國家）
    • 拉丁美洲市場規模和預測（按部署類型）
    • 拉丁美洲市場規模與預測（按應用）
    • 巴西
    • 墨西哥
    • 阿根廷
    • 哥倫比亞
    • 拉丁美洲其他地區
  • 中東和非洲
    • 概述
    • 中東和非洲資訊科技服務管理 (ITSM) 主要製造商
    • 中東和非洲市場規模及預測（按國家）
    • 中東和非洲市場規模和預測（按部署類型）
    • 中東和非洲市場規模及預測（按應用）
    • 沙烏地阿拉伯
    • 阿拉伯聯合大公國
    • 以色列
    • 土耳其
    • 阿爾及利亞
    • 埃及
    • MEA 的其餘部分

第 10 章：主要供應商分析 - 資訊科技服務管理 (ITSM) 產業

  • 競爭儀表板
  • 公司簡介
    • IBM Corporation
    • ASG Technologies Group, Inc.
    • Atlassian Corporation Plc
    • Micro Focus International PLC
    • Broadcom Inc.
    • BMC Software
    • SAP
    • Epicor
    • Freshworks

第 11 章：360 度分析師視角

第 12 章：附錄

  • 研究方法論
  • 參考
  • 縮寫
  • 免責聲明
  • 聯絡我們
Product Code: ANV1754

REPORT HIGHLIGHT

Information technology service management (ITSM) Market size was valued at USD 3,106.8 Million in 2022, expanding at a CAGR of 9.2% from 2023 to 2030.

IT service management (ITSM) is the practice of planning, implementing, managing and optimizing information technology services to meet the needs of end users and help organizations achieve their business goals. ITSM encompasses all discrete actions and procedures that support a service throughout its lifespan, from service and change management to problem, incident, asset, and knowledge management. ITSM's major goal is to enable effective deployment, operation, and administration of all IT resources for every end user across an organization. Customers, employees, and business partners are examples of end users. Any hardware, software, or computing asset, such as a laptop computer, software program, cloud storage solution, or virtual server, can be considered an IT resource.

Information Technology Service Management (ITSM)Market- Market Dynamics

Adoption of the IoT across numerous cloud-based apps, and excessive reliance on distant applications are expected to propel market demand.

The development of cloud-based applications and services has increased the complexity of IT environments. Organizations rely on these applications for a variety of purposes, including communication, collaboration, data storage, and processing. ITSM plays an essential role in assuring the efficient functioning of IoT devices and resolving any issues that may arise. According to Cisco, 500 billion devices are expected to be connected to the internet by 2030. Tech Jury tells us that every second 127 new IoT devices connect to the internet. Furthermore, developing economies are rapidly investing in information technology infrastructure. This gives an excellent potential for ITSM solutions to penetrate previously underserved sectors. However, The increasing importance of ITSM tools in organizations has led to them becoming cyberattack targets, with security vulnerabilities posing significant risks.

Information Technology Service Management (ITSM)Market- Key Insights

  • As per the analysis shared by our research analyst, the global paper bags packaging market is estimated to grow annually at a CAGR of around 9.2% over the forecast period (2023-2030)
  • Based on Deployment type segmentation, Cloud-based was predicted to show maximum market share in the year 2022
  • Based on Application segmentation, IT and Telecommunication was the leading type in 2022
  • On the basis of region, North America was the leading revenue generator in 2022

Information Technology Service Management (ITSM)Market- Segmentation Analysis:

The Global Information technology service management (ITSM) Market is segmented on the basis of Deployment Type, Application, and Region.

The market is divided into three categories based on Deployment type: Cloud-based and On-Premises. Cloud-based segment dominates the market. The cloud ITSM market has grown steadily in recent years. As enterprises rapidly migrate to digital operations, the need for cloud-based ITSM products has increased.

The market is divided into two categories based on application: BFSI, Manufacturing, Government and Education, IT and Telecommunication, Retail, Travel and Hospitality, Healthcare, and Others. The IT and Telecommunication sector dominates the market and is likely to maintain its dominance during the forecast period. Information technology service management (ITSM) has been particularly influential in the IT and telecommunications sectors due to the inherent relationship between the nature of the services provided by these businesses and the concepts of ITSM.

Information Technology Service Management (ITSM) Market- Geographical Insights

Geographically, this market is widespread in the regions of North America, Latin America, Europe, Asia Pacific, and the Middle East and Africa. These regions are further divided as per the nations bringing business. North America is expected to dominate the growth of the market, due to the high adoption of cloud technology and the growing need for improving IT services by the end-user industries in the region. Cloud computing has been quickly adopted by North American businesses. The region is home to some of the world's top cloud providers, including Amazon Web Services, Microsoft Azure, and Google Cloud Platform. Because of this high adoption rate, there is a huge demand for ITSM solutions that can efficiently manage cloud-based services and infrastructures. The U.S. public cloud market is projected to reach USD 258.10 billion by the end of 2023, according to cloud adoption statistics. Europe is the second largest market in the forecast period, due to the expansion of IT infrastructures, including cloud, on-premises, and hybrid models.

Information Technology Service Management (ITSM)Market- Competitive Landscape:

The market for Information Technology Service Management (ITSM) is dynamic, characterized by rising demand from diverse industries that recognize the importance of good IT service management. The dynamic connection between competition and demand in the ITSM market fosters innovation, more customer-centric solutions, and more strategic collaborations. As businesses evolve and IT infrastructures become more complex, the demand for advanced ITSM solutions will persist, keeping the industry dynamic and competitive. For example, on July 07, 2020, ASG Technologies, a leading provider of solutions for information-powered enterprises, unveiled the newest version of its workload automation and orchestration solution, ASG-Enterprise Orchestrator 4.1.3. This release advances ASG's commitment to arm IT infrastructure & operations leaders and teams to design, implement, schedule, and automate business services running on IT applications and infrastructure.

Recent Developments:

On June 21, 2023, BMC, a global leader in software solutions for the Autonomous Digital Enterprise, was named a Leader in the 2023 GigaOm Radar for IT Service Management (ITSM) report1. The report highlights BMC artificial intelligence (AI) features as well as change management and service delivery risk capabilities as top-performing features.

SCOPE OF THE REPORT

The scope of this report covers the market by its major segments, which include as follows:

GLOBAL INFORMATION TECHNOLOGY SERVICE MANAGEMENT (ITSM) MARKET KEY PLAYERS

  • IBM Corporation
  • ASG Technologies Group, Inc.
  • Atlassian Corporation Plc
  • Micro Focus International PLC
  • Broadcom Inc.
  • BMC Software
  • SAP
  • Epicor
  • Freshworks

GLOBAL INFORMATION TECHNOLOGY SERVICE MANAGEMENT (ITSM) MARKET, BY DEPLOYMENT TYPE

  • Cloud
  • On-Premises

GLOBAL INFORMATION TECHNOLOGY SERVICE MANAGEMENT (ITSM) MARKET, BY APPLICATION

  • BFSI
  • Manufacturing
  • Government and Education
  • IT and Telecommunication
  • Retail
  • Travel and Hospitality
  • Healthcare
  • Other

GLOBAL INFORMATION TECHNOLOGY SERVICE MANAGEMENT (ITSM) MARKET, BY REGION

  • North America
    • The U.S.
    • Canada
  • Europe
    • Germany
    • France
    • Italy
    • Spain
    • United Kingdom
    • Russia
    • Netherlands
    • Sweden
    • Poland
    • Rest of Europe
  • Asia Pacific
    • India
    • China
    • South Korea
    • Japan
    • Australia
    • Thailand
    • Indonesia
    • Philippines
    • Rest of APAC
  • Latin America
    • Brazil
    • Mexico
    • Argentina
    • Colombia
    • Rest of LATAM
  • The Middle East and Africa
    • Saudi Arabia
    • United Arab Emirates
    • Israel
    • Turkey
    • Algeria
    • Egypt
    • Rest of MEA

Table of Contents

1. Information Technology Service Management (ITSM) Market Overview

  • 1.1. Study Scope
  • 1.2. Market Estimation Years

2. Executive Summary

  • 2.1. Market Snippet
    • 2.1.1. Information Technology Service Management (ITSM) Market Snippet by Deployment Type
    • 2.1.2. Information Technology Service Management (ITSM) Market Snippet by Application
    • 2.1.3. Information Technology Service Management (ITSM) Market Snippet by Country
    • 2.1.4. Information Technology Service Management (ITSM) Market Snippet by Region
  • 2.2. Competitive Insights

3. Information Technology Service Management (ITSM) Key Market Trends

  • 3.1. Information Technology Service Management (ITSM) Market Drivers
    • 3.1.1. Impact Analysis of Market Drivers
  • 3.2. Information Technology Service Management (ITSM) Market Restraints
    • 3.2.1. Impact Analysis of Market Restraints
  • 3.3. Information Technology Service Management (ITSM) Market Opportunities
  • 3.4. Information Technology Service Management (ITSM) Market Future Trends

4. Information Technology Service Management (ITSM) Industry Study

  • 4.1. PEST Analysis
  • 4.2. Porter's Five Forces Analysis
  • 4.3. Growth Prospect Mapping
  • 4.4. Regulatory Framework Analysis

5. Information Technology Service Management (ITSM) Market: COVID-19 Impact Analysis

  • 5.1. Pre-COVID-19 Impact Analysis
  • 5.2. Post-COVID-19 Impact Analysis
    • 5.2.1. Top Performing Segments
    • 5.2.2. Marginal Growth Segments
    • 5.2.3. Top Looser Segments
    • 5.2.4. Marginal Loss Segments

6. Information Technology Service Management (ITSM) Market Landscape

  • 6.1. Information Technology Service Management (ITSM) Market Share Analysis, 2022
  • 6.2. Breakdown Data, by Key Manufacturer
    • 6.2.1. Established Players' Analysis
    • 6.2.2. Emerging Players' Analysis

7. Information Technology Service Management (ITSM) Market - By Deployment Type

  • 7.1. Overview
    • 7.1.1. Segment Share Analysis, By Deployment Type, 2022 & 2030 (%)
    • 7.1.2. Cloud
    • 7.1.3. On-Premises

8. Information Technology Service Management (ITSM) Market - By Application

  • 8.1. Overview
    • 8.1.1. Segment Share Analysis, By Application, 2022 & 2030 (%)
    • 8.1.2. BFSI
    • 8.1.3. Manufacturing
    • 8.1.4. Government and Education
    • 8.1.5. IT and Telecommunication
    • 8.1.6. Retail
    • 8.1.7. Travel and Hospitality
    • 8.1.8. Healthcare
    • 8.1.9. Other

9. Information Technology Service Management (ITSM) Market- By Geography

  • 9.1. Introduction
    • 9.1.1. Segment Share Analysis, By Geography, 2022 & 2030 (%)
  • 9.2. North America
    • 9.2.1. Overview
    • 9.2.2. Information Technology Service Management (ITSM) Key Manufacturers in North America
    • 9.2.3. North America Market Size and Forecast, By Country, 2018 - 2030 (US$ Million)
    • 9.2.4. North America Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
    • 9.2.5. North America Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.2.6. U.S.
      • 9.2.6.1. Overview
      • 9.2.6.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.2.6.3. U.S. Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.2.6.4. U.S. Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.2.7. Canada
      • 9.2.7.1. Overview
      • 9.2.7.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.2.7.3. Canada Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.2.7.4. Canada Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
  • 9.3. Europe
    • 9.3.1. Overview
    • 9.3.2. Information Technology Service Management (ITSM) Key Manufacturers in Europe
    • 9.3.3. Europe Market Size and Forecast, By Country, 2018 - 2030 (US$ Million)
    • 9.3.4. Europe Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
    • 9.3.5. Europe Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.3.6. Germany
      • 9.3.6.1. Overview
      • 9.3.6.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.3.6.3. Germany Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.3.6.4. Germany Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.3.7. Italy
      • 9.3.7.1. Overview
      • 9.3.7.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.3.7.3. Italy Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.3.7.4. Italy Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.3.8. United Kingdom
      • 9.3.8.1. Overview
      • 9.3.8.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.3.8.3. United Kingdom Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.3.8.4. United Kingdom Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.3.9. France
      • 9.3.9.1. Overview
      • 9.3.9.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.3.9.3. France Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.3.9.4. France Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.3.10. Russia
      • 9.3.10.1. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.3.10.2. Russia Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.3.10.3. Russia Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.3.11. Netherlands
      • 9.3.11.1. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.3.11.2. Netherlands Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.3.11.3. Netherlands Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.3.12. Sweden
      • 9.3.12.1. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.3.12.2. Sweden Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.3.12.3. Sweden Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.3.13. Poland
      • 9.3.13.1. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.3.13.2. Poland Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.3.13.3. Poland Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.3.14. Rest of Europe
      • 9.3.14.1. Overview
      • 9.3.14.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.3.14.3. Rest of the Europe Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.3.14.4. Rest of the Europe Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
  • 9.4. Asia Pacific (APAC)
    • 9.4.1. Overview
    • 9.4.2. Information Technology Service Management (ITSM) Key Manufacturers in Asia Pacific
    • 9.4.3. Asia Pacific Market Size and Forecast, By Country, 2018 - 2030 (US$ Million)
    • 9.4.4. Asia Pacific Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
    • 9.4.5. Asia Pacific Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.4.6. India
      • 9.4.6.1. Overview
      • 9.4.6.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.4.6.3. India Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.4.6.4. India Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.4.7. China
      • 9.4.7.1. Overview
      • 9.4.7.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.4.7.3. China Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.4.7.4. China Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.4.8. Japan
      • 9.4.8.1. Overview
      • 9.4.8.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.4.8.3. Japan Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.4.8.4. Japan Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.4.9. South Korea
      • 9.4.9.1. Overview
      • 9.4.9.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.4.9.3. South Korea Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.4.9.4. South Korea Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.4.10. Australia
      • 9.4.10.1. Overview
      • 9.4.10.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.4.10.3. Australia Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.4.10.4. Australia Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.4.11. Thailand
      • 9.4.11.1. Overview
      • 9.4.11.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.4.11.3. Thailand Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.4.11.4. Thailand Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.4.12. Indonesia
      • 9.4.12.1. Overview
      • 9.4.12.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.4.12.3. Indonesia Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.4.12.4. Indonesia Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.4.13. Philippines
      • 9.4.13.1. Overview
      • 9.4.13.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.4.13.3. Philippines Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.4.13.4. Philippines Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.4.14. Rest of APAC
      • 9.4.14.1. Overview
      • 9.4.14.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.4.14.3. Rest of APAC Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.4.14.4. Rest of APAC Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
  • 9.5. Latin America
    • 9.5.1. Overview
    • 9.5.2. Information Technology Service Management (ITSM) Key Manufacturers in Latin America
    • 9.5.3. Latin America Market Size and Forecast, By Country, 2018 - 2030 (US$ Million)
    • 9.5.4. Latin America Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
    • 9.5.5. Latin America Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.5.6. Brazil
      • 9.5.6.1. Overview
      • 9.5.6.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.5.6.3. Brazil Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.5.6.4. Brazil Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.5.7. Mexico
      • 9.5.7.1. Overview
      • 9.5.7.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.5.7.3. Mexico Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.5.7.4. Mexico Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.5.8. Argentina
      • 9.5.8.1. Overview
      • 9.5.8.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.5.8.3. Argentina Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.5.8.4. Argentina Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.5.9. Colombia
      • 9.5.9.1. Overview
      • 9.5.9.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.5.9.3. Colombia Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.5.9.4. Colombia Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.5.10. Rest of LATAM
      • 9.5.10.1. Overview
      • 9.5.10.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.5.10.3. Rest of LATAM Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.5.10.4. Rest of LATAM Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
  • 9.6. Middle East and Africa
    • 9.6.1. Overview
    • 9.6.2. Information Technology Service Management (ITSM) Key Manufacturers in Middle East and Africa
    • 9.6.3. Middle East and Africa Market Size and Forecast, By Country, 2018 - 2030 (US$ Million)
    • 9.6.4. Middle East and Africa Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
    • 9.6.5. Middle East and Africa Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.6.6. Saudi Arabia
      • 9.6.6.1. Overview
      • 9.6.6.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.6.6.3. Saudi Arabia Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.6.6.4. Saudi Arabia Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.6.7. United Arab Emirates
      • 9.6.7.1. Overview
      • 9.6.7.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.6.7.3. United Arab Emirates Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.6.7.4. United Arab Emirates Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.6.8. Israel
      • 9.6.8.1. Overview
      • 9.6.8.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.6.8.3. Israel Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.6.8.4. Israel Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.6.9. Turkey
      • 9.6.9.1. Overview
      • 9.6.9.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.6.9.3. Turkey Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.6.9.4. Turkey Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.6.10. Algeria
      • 9.6.10.1. Overview
      • 9.6.10.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.6.10.3. Algeria Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.6.10.4. Algeria Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.6.11. Egypt
      • 9.6.11.1. Overview
      • 9.6.11.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.6.11.3. Egypt Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.6.11.4. Egypt Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)
    • 9.6.12. Rest of MEA
      • 9.6.12.1. Overview
      • 9.6.12.2. Market Analysis, Forecast, and Y-O-Y Growth Rate, 2018 - 2030, (US$ Million)
      • 9.6.12.3. Rest of MEA Market Size and Forecast, By Deployment Type, 2018 - 2030 (US$ Million)
      • 9.6.12.4. Rest of MEA Market Size and Forecast, By Application, 2018 - 2030 (US$ Million)

10. Key Vendor Analysis- Information Technology Service Management (ITSM) Industry

  • 10.1. Competitive Dashboard
  • 10.2. Company Profiles
    • 10.2.1. IBM Corporation
    • 10.2.2. ASG Technologies Group, Inc.
    • 10.2.3. Atlassian Corporation Plc
    • 10.2.4. Micro Focus International PLC
    • 10.2.5. Broadcom Inc.
    • 10.2.6. BMC Software
    • 10.2.7. SAP
    • 10.2.8. Epicor
    • 10.2.9. Freshworks

11. 360 Degree Analyst View

12. Appendix

  • 12.1. Research Methodology
  • 12.2. References
  • 12.3. Abbreviations
  • 12.4. Disclaimer
  • 12.5. Contact Us

List of Tables

  • TABLE List of data sources
  • TABLE Market drivers; Impact Analysis
  • TABLE Market restraints; Impact Analysis
  • TABLE Information Technology Service Management (ITSM) Market: Deployment Type Snapshot (2022)
  • TABLE Segment Dashboard; Definition and Scope, by Deployment Type
  • TABLE Global Information Technology Service Management (ITSM) Market, by Deployment Type 2018-2030 (USD Million)
  • TABLE Information Technology Service Management (ITSM) Market: Application Snapshot (2022)
  • TABLE Segment Dashboard; Definition and Scope, by Application
  • TABLE Global Information Technology Service Management (ITSM) Market, by Application 2018-2030 (USD Million)
  • TABLE Information Technology Service Management (ITSM) Market: Regional snapshot (2022)
  • TABLE Segment Dashboard; Definition and Scope, by Region
  • TABLE Global Information Technology Service Management (ITSM) Market, by Region 2018-2030 (USD Million)
  • TABLE North America Information Technology Service Management (ITSM) Market, by Country, 2018-2030 (USD Million)
  • TABLE North America Information Technology Service Management (ITSM) Market, by Deployment Type, 2018-2030 (USD Million)
  • TABLE North America Information Technology Service Management (ITSM) Market, by Application, 2018-2030 (USD Million)
  • TABLE Europe Information Technology Service Management (ITSM) Market, by Country, 2018-2030 (USD Million)
  • TABLE Europe Information Technology Service Management (ITSM) Market, by Deployment Type, 2018-2030 (USD Million)
  • TABLE Europe Information Technology Service Management (ITSM) Market, by Application, 2018-2030 (USD Million)
  • TABLE Asia Pacific Information Technology Service Management (ITSM) Market, by Country, 2018-2030 (USD Million)
  • TABLE Asia Pacific Information Technology Service Management (ITSM) Market, by Deployment Type, 2018-2030 (USD Million)
  • TABLE Asia Pacific Information Technology Service Management (ITSM) Market, by Application, 2018-2030 (USD Million)
  • TABLE Latin America Information Technology Service Management (ITSM) Market, by Country, 2018-2030 (USD Million)
  • TABLE Latin America Information Technology Service Management (ITSM) Market, by Deployment Type, 2018-2030 (USD Million)
  • TABLE Latin America Information Technology Service Management (ITSM) Market, by Application, 2018-2030 (USD Million)
  • TABLE Middle East and Africa Information Technology Service Management (ITSM) Market, by Country, 2018-2030 (USD Million)
  • TABLE Middle East and Africa Information Technology Service Management (ITSM) Market, by Deployment Type, 2018-2030 (USD Million)
  • TABLE Middle East and Africa Information Technology Service Management (ITSM) Market, by Application, 2018-2030 (USD Million)

List of Figures

  • FIGURE Information Technology Service Management (ITSM) Market Segmentation
  • FIGURE Market research methodology
  • FIGURE Value chain analysis
  • FIGURE Porter's Five Forces Analysis
  • FIGURE Market Attractiveness Analysis
  • FIGURE COVID-19 Impact Analysis
  • FIGURE Pre & Post COVID-19 Impact Comparision Study
  • FIGURE Competitive Landscape; Key company market share analysis, 2022
  • FIGURE Deployment Type segment market share analysis, 2022 & 2030
  • FIGURE Deployment Type segment market size forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Application segment market share analysis, 2022 & 2030
  • FIGURE Application segment market size forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Regional segment market share analysis, 2022 & 2030
  • FIGURE Regional segment market size forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE North America Information Technology Service Management (ITSM) Market share and leading players, 2022
  • FIGURE Europe Information Technology Service Management (ITSM) Market share and leading players, 2022
  • FIGURE Asia Pacific Information Technology Service Management (ITSM) Market share and leading players, 2022
  • FIGURE Latin America Information Technology Service Management (ITSM) Market share and leading players, 2022
  • FIGURE Middle East and Africa Information Technology Service Management (ITSM) Market share and leading players, 2022
  • FIGURE North America market share analysis by country, 2022
  • FIGURE U.S. Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Canada Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Europe Information Technology Service Management (ITSM) Market share analysis by country, 2022
  • FIGURE Germany Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Spain Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Italy Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE France Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE UK Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Russia Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Netherlands Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Sweden Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Poland Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Rest of the Europe Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Asia Pacific Information Technology Service Management (ITSM) Market share analysis by country, 2022
  • FIGURE India Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE China Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Japan Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE South Korea Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Australia Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Thailand Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Indonesia Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Phillipines Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Rest of APAC Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Latin America Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Latin America Information Technology Service Management (ITSM) Market share analysis by country, 2022
  • FIGURE Brazil Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Mexico Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Argentina Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Colombia Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Rest of LATAM Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Middle East and Africa Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Middle East and Africa Information Technology Service Management (ITSM) Market share analysis by country, 2022
  • FIGURE Saudi Arabia Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE United Arab Emirates Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Israel Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Turkey Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Algeria Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Egypt Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)
  • FIGURE Rest of MEA Information Technology Service Management (ITSM) Market size, forecast and trend analysis, 2018 to 2030 (USD Million)