Product Code: A47203
Software for emotion analytics (EA) gathers information on verbal and nonverbal cues to determine a person's mood or attitude. The technology, which is also known as emotional analytics, offers perceptions into how a customer views a product, the way a product is presented, or their interactions with a customer support agent. Large amounts of labelled emotion data are required for the development of emotions analytics software. For instance, microphones that record voice tones and video cameras that record face expressions both contribute to the collection of emotion data. Machine learning algorithms are taught to distinguish expressions, tones, and other traits that are associated with particular emotions using this data as input.
Surge increase in demand from the automotive sector and surge in need for customer behavior management using data primarily drive the growth of the emotion analytics market. However, analysis of emotional misunderstandings hamper the market growth to some extent. Moreover, applications for emotional recognition are in greater demand and are expected to provide lucrative opportunities for the market growth during the forecast period.
The emotion analytics market is segmented on the basis of type, enterprise size, deployment mode, application, end user, and region. On the basis of type, it is segregated into text analytics, facial analytics, speech analytics, and video analytics. On the basis of enterprise size market is segregated into large enterprise and SME's. On the basis of deployment mode market is segregated into on-premise and cloud. On the basis of application market is segregated into sales and marketing management, customer experience management, competitive intelligence, public safety and law enforcement, and workforce management. On the basis of end users the market is segregated into BFSI, IT and telecom, retail, government, defense and security, and others. Further, on the basis of region the market is segregated into North America, Europe, Asia Pacific, and LAMEA.
The key players operating in the market include Adoreboard, Affectiva, Apple, Inc., Beyond Verbal Communication, IBM Corporation, iMotions A/S, Microsoft Corporation, Neuromore, NVISO SA and Retinad. Furthermore, it highlights the strategies of the key players to improve the market share and sustain competition.
Key Benefits For Stakeholders
- This report provides a quantitative analysis of the market segments, current trends, estimations, and dynamics of the emotion analytics market analysis from 2021 to 2031 to identify the prevailing emotion analytics market opportunities.
- The market research is offered along with information related to key drivers, restraints, and opportunities.
- Porter's five forces analysis highlights the potency of buyers and suppliers to enable stakeholders make profit-oriented business decisions and strengthen their supplier-buyer network.
- In-depth analysis of the emotion analytics market segmentation assists to determine the prevailing market opportunities.
- Major countries in each region are mapped according to their revenue contribution to the global market.
- Market player positioning facilitates benchmarking and provides a clear understanding of the present position of the market players.
- The report includes the analysis of the regional as well as global emotion analytics market trends, key players, market segments, application areas, and market growth strategies.
Key Market Segments
By Type
- Text Analytics
- Facial Analytics
- Speech Analytics
- Video Analytics
By Enterprise Size
By Deployment Mode
By Application
- Customer Experience Management
- Sales and Marketing Management
- Competitive Intelligence
- Public Safety and Law Enforcement
- Workforce Management
By End User
- Retail
- IT and Telecom
- BFSI
- Government
- Defense and Security
- Others
By Region
- North America
- Europe
- UK
- Germany
- France
- Italy
- Spain
- Rest of Europe
- Asia-Pacific
- China
- India
- Japan
- Australia
- South Korea
- Rest of Asia-Pacific
- LAMEA
- Latin America
- Middle East
- Africa
Key Market Players
- Microsoft Corporation
- NVISO SA
- Affectiva
- Beyond Verbal Communication
- IBM Corporation
- Retinad
- neuromore
- adoreboard
- Apple, Inc.
- iMotions A/S
TABLE OF CONTENTS
CHAPTER 1:INTRODUCTION
- 1.1.Report description
- 1.2.Key market segments
- 1.3.Key benefits to the stakeholders
- 1.4.Research Methodology
- 1.4.1.Secondary research
- 1.4.2.Primary research
- 1.4.3.Analyst tools and models
CHAPTER 2:EXECUTIVE SUMMARY
- 2.1.Key findings of the study
- 2.2.CXO Perspective
CHAPTER 3:MARKET OVERVIEW
- 3.1.Market definition and scope
- 3.2.Key findings
- 3.2.1.Top investment pockets
- 3.3.Porter's five forces analysis
- 3.4.Market dynamics
- 3.4.1.Drivers
- 3.4.1.1. Increase in demand from the automotive sector
- 3.4.1.2. Surge in need for customer behavior management using data
- 3.4.2.Restraints
- 3.4.2.1. Analysis of emotional misunderstandings
- 3.4.3.Opportunities
- 3.4.3.1. Applications for emotional recognition are in greater demand
- 3.5.COVID-19 Impact Analysis on the market
CHAPTER 4: EMOTION ANALYTICS MARKET, BY TYPE
- 4.1 Overview
- 4.1.1 Market size and forecast
- 4.2. Text Analytics
- 4.2.1 Key market trends, growth factors and opportunities
- 4.2.2 Market size and forecast, by region
- 4.2.3 Market share analysis by country
- 4.3. Facial Analytics
- 4.3.1 Key market trends, growth factors and opportunities
- 4.3.2 Market size and forecast, by region
- 4.3.3 Market share analysis by country
- 4.4. Speech Analytics
- 4.4.1 Key market trends, growth factors and opportunities
- 4.4.2 Market size and forecast, by region
- 4.4.3 Market share analysis by country
- 4.5. Video Analytics
- 4.5.1 Key market trends, growth factors and opportunities
- 4.5.2 Market size and forecast, by region
- 4.5.3 Market share analysis by country
CHAPTER 5: EMOTION ANALYTICS MARKET, BY ENTERPRISE SIZE
- 5.1 Overview
- 5.1.1 Market size and forecast
- 5.2. Large Enterprise
- 5.2.1 Key market trends, growth factors and opportunities
- 5.2.2 Market size and forecast, by region
- 5.2.3 Market share analysis by country
- 5.3. SME's
- 5.3.1 Key market trends, growth factors and opportunities
- 5.3.2 Market size and forecast, by region
- 5.3.3 Market share analysis by country
CHAPTER 6: EMOTION ANALYTICS MARKET, BY DEPLOYMENT MODE
- 6.1 Overview
- 6.1.1 Market size and forecast
- 6.2. On-premise
- 6.2.1 Key market trends, growth factors and opportunities
- 6.2.2 Market size and forecast, by region
- 6.2.3 Market share analysis by country
- 6.3. Cloud
- 6.3.1 Key market trends, growth factors and opportunities
- 6.3.2 Market size and forecast, by region
- 6.3.3 Market share analysis by country
CHAPTER 7: EMOTION ANALYTICS MARKET, BY APPLICATION
- 7.1 Overview
- 7.1.1 Market size and forecast
- 7.2. Customer Experience Management
- 7.2.1 Key market trends, growth factors and opportunities
- 7.2.2 Market size and forecast, by region
- 7.2.3 Market share analysis by country
- 7.3. Sales and Marketing Management
- 7.3.1 Key market trends, growth factors and opportunities
- 7.3.2 Market size and forecast, by region
- 7.3.3 Market share analysis by country
- 7.4. Competitive Intelligence
- 7.4.1 Key market trends, growth factors and opportunities
- 7.4.2 Market size and forecast, by region
- 7.4.3 Market share analysis by country
- 7.5. Public Safety and Law Enforcement
- 7.5.1 Key market trends, growth factors and opportunities
- 7.5.2 Market size and forecast, by region
- 7.5.3 Market share analysis by country
- 7.6. Workforce Management
- 7.6.1 Key market trends, growth factors and opportunities
- 7.6.2 Market size and forecast, by region
- 7.6.3 Market share analysis by country
CHAPTER 8: EMOTION ANALYTICS MARKET, BY END USER
- 8.1 Overview
- 8.1.1 Market size and forecast
- 8.2. Retail
- 8.2.1 Key market trends, growth factors and opportunities
- 8.2.2 Market size and forecast, by region
- 8.2.3 Market share analysis by country
- 8.3. IT and Telecom
- 8.3.1 Key market trends, growth factors and opportunities
- 8.3.2 Market size and forecast, by region
- 8.3.3 Market share analysis by country
- 8.4. BFSI
- 8.4.1 Key market trends, growth factors and opportunities
- 8.4.2 Market size and forecast, by region
- 8.4.3 Market share analysis by country
- 8.5. Government
- 8.5.1 Key market trends, growth factors and opportunities
- 8.5.2 Market size and forecast, by region
- 8.5.3 Market share analysis by country
- 8.6. Defense and Security
- 8.6.1 Key market trends, growth factors and opportunities
- 8.6.2 Market size and forecast, by region
- 8.6.3 Market share analysis by country
- 8.7. Others
- 8.7.1 Key market trends, growth factors and opportunities
- 8.7.2 Market size and forecast, by region
- 8.7.3 Market share analysis by country
CHAPTER 9: EMOTION ANALYTICS MARKET, BY REGION
- 9.1 Overview
- 9.1.1 Market size and forecast
- 9.2 North America
- 9.2.1 Key trends and opportunities
- 9.2.2 North America Market size and forecast, by Type
- 9.2.3 North America Market size and forecast, by Enterprise Size
- 9.2.4 North America Market size and forecast, by Deployment Mode
- 9.2.5 North America Market size and forecast, by Application
- 9.2.6 North America Market size and forecast, by End User
- 9.2.7 North America Market size and forecast, by country
- 9.2.7.1 U.S.
- 9.2.7.1.1 Key market trends, growth factors and opportunities
- 9.2.7.1.2 Market size and forecast, by Type
- 9.2.7.1.3 Market size and forecast, by Enterprise Size
- 9.2.7.1.4 Market size and forecast, by Deployment Mode
- 9.2.7.1.5 Market size and forecast, by Application
- 9.2.7.1.6 Market size and forecast, by End User
- 9.2.7.2 Canada
- 9.2.7.2.1 Key market trends, growth factors and opportunities
- 9.2.7.2.2 Market size and forecast, by Type
- 9.2.7.2.3 Market size and forecast, by Enterprise Size
- 9.2.7.2.4 Market size and forecast, by Deployment Mode
- 9.2.7.2.5 Market size and forecast, by Application
- 9.2.7.2.6 Market size and forecast, by End User
- 9.3 Europe
- 9.3.1 Key trends and opportunities
- 9.3.2 Europe Market size and forecast, by Type
- 9.3.3 Europe Market size and forecast, by Enterprise Size
- 9.3.4 Europe Market size and forecast, by Deployment Mode
- 9.3.5 Europe Market size and forecast, by Application
- 9.3.6 Europe Market size and forecast, by End User
- 9.3.7 Europe Market size and forecast, by country
- 9.3.7.1 UK
- 9.3.7.1.1 Key market trends, growth factors and opportunities
- 9.3.7.1.2 Market size and forecast, by Type
- 9.3.7.1.3 Market size and forecast, by Enterprise Size
- 9.3.7.1.4 Market size and forecast, by Deployment Mode
- 9.3.7.1.5 Market size and forecast, by Application
- 9.3.7.1.6 Market size and forecast, by End User
- 9.3.7.2 Germany
- 9.3.7.2.1 Key market trends, growth factors and opportunities
- 9.3.7.2.2 Market size and forecast, by Type
- 9.3.7.2.3 Market size and forecast, by Enterprise Size
- 9.3.7.2.4 Market size and forecast, by Deployment Mode
- 9.3.7.2.5 Market size and forecast, by Application
- 9.3.7.2.6 Market size and forecast, by End User
- 9.3.7.3 France
- 9.3.7.3.1 Key market trends, growth factors and opportunities
- 9.3.7.3.2 Market size and forecast, by Type
- 9.3.7.3.3 Market size and forecast, by Enterprise Size
- 9.3.7.3.4 Market size and forecast, by Deployment Mode
- 9.3.7.3.5 Market size and forecast, by Application
- 9.3.7.3.6 Market size and forecast, by End User
- 9.3.7.4 Italy
- 9.3.7.4.1 Key market trends, growth factors and opportunities
- 9.3.7.4.2 Market size and forecast, by Type
- 9.3.7.4.3 Market size and forecast, by Enterprise Size
- 9.3.7.4.4 Market size and forecast, by Deployment Mode
- 9.3.7.4.5 Market size and forecast, by Application
- 9.3.7.4.6 Market size and forecast, by End User
- 9.3.7.5 Spain
- 9.3.7.5.1 Key market trends, growth factors and opportunities
- 9.3.7.5.2 Market size and forecast, by Type
- 9.3.7.5.3 Market size and forecast, by Enterprise Size
- 9.3.7.5.4 Market size and forecast, by Deployment Mode
- 9.3.7.5.5 Market size and forecast, by Application
- 9.3.7.5.6 Market size and forecast, by End User
- 9.3.7.6 Rest of Europe
- 9.3.7.6.1 Key market trends, growth factors and opportunities
- 9.3.7.6.2 Market size and forecast, by Type
- 9.3.7.6.3 Market size and forecast, by Enterprise Size
- 9.3.7.6.4 Market size and forecast, by Deployment Mode
- 9.3.7.6.5 Market size and forecast, by Application
- 9.3.7.6.6 Market size and forecast, by End User
- 9.4 Asia-Pacific
- 9.4.1 Key trends and opportunities
- 9.4.2 Asia-Pacific Market size and forecast, by Type
- 9.4.3 Asia-Pacific Market size and forecast, by Enterprise Size
- 9.4.4 Asia-Pacific Market size and forecast, by Deployment Mode
- 9.4.5 Asia-Pacific Market size and forecast, by Application
- 9.4.6 Asia-Pacific Market size and forecast, by End User
- 9.4.7 Asia-Pacific Market size and forecast, by country
- 9.4.7.1 China
- 9.4.7.1.1 Key market trends, growth factors and opportunities
- 9.4.7.1.2 Market size and forecast, by Type
- 9.4.7.1.3 Market size and forecast, by Enterprise Size
- 9.4.7.1.4 Market size and forecast, by Deployment Mode
- 9.4.7.1.5 Market size and forecast, by Application
- 9.4.7.1.6 Market size and forecast, by End User
- 9.4.7.2 India
- 9.4.7.2.1 Key market trends, growth factors and opportunities
- 9.4.7.2.2 Market size and forecast, by Type
- 9.4.7.2.3 Market size and forecast, by Enterprise Size
- 9.4.7.2.4 Market size and forecast, by Deployment Mode
- 9.4.7.2.5 Market size and forecast, by Application
- 9.4.7.2.6 Market size and forecast, by End User
- 9.4.7.3 Japan
- 9.4.7.3.1 Key market trends, growth factors and opportunities
- 9.4.7.3.2 Market size and forecast, by Type
- 9.4.7.3.3 Market size and forecast, by Enterprise Size
- 9.4.7.3.4 Market size and forecast, by Deployment Mode
- 9.4.7.3.5 Market size and forecast, by Application
- 9.4.7.3.6 Market size and forecast, by End User
- 9.4.7.4 Australia
- 9.4.7.4.1 Key market trends, growth factors and opportunities
- 9.4.7.4.2 Market size and forecast, by Type
- 9.4.7.4.3 Market size and forecast, by Enterprise Size
- 9.4.7.4.4 Market size and forecast, by Deployment Mode
- 9.4.7.4.5 Market size and forecast, by Application
- 9.4.7.4.6 Market size and forecast, by End User
- 9.4.7.5 South Korea
- 9.4.7.5.1 Key market trends, growth factors and opportunities
- 9.4.7.5.2 Market size and forecast, by Type
- 9.4.7.5.3 Market size and forecast, by Enterprise Size
- 9.4.7.5.4 Market size and forecast, by Deployment Mode
- 9.4.7.5.5 Market size and forecast, by Application
- 9.4.7.5.6 Market size and forecast, by End User
- 9.4.7.6 Rest of Asia-Pacific
- 9.4.7.6.1 Key market trends, growth factors and opportunities
- 9.4.7.6.2 Market size and forecast, by Type
- 9.4.7.6.3 Market size and forecast, by Enterprise Size
- 9.4.7.6.4 Market size and forecast, by Deployment Mode
- 9.4.7.6.5 Market size and forecast, by Application
- 9.4.7.6.6 Market size and forecast, by End User
- 9.5 LAMEA
- 9.5.1 Key trends and opportunities
- 9.5.2 LAMEA Market size and forecast, by Type
- 9.5.3 LAMEA Market size and forecast, by Enterprise Size
- 9.5.4 LAMEA Market size and forecast, by Deployment Mode
- 9.5.5 LAMEA Market size and forecast, by Application
- 9.5.6 LAMEA Market size and forecast, by End User
- 9.5.7 LAMEA Market size and forecast, by country
- 9.5.7.1 Latin America
- 9.5.7.1.1 Key market trends, growth factors and opportunities
- 9.5.7.1.2 Market size and forecast, by Type
- 9.5.7.1.3 Market size and forecast, by Enterprise Size
- 9.5.7.1.4 Market size and forecast, by Deployment Mode
- 9.5.7.1.5 Market size and forecast, by Application
- 9.5.7.1.6 Market size and forecast, by End User
- 9.5.7.2 Middle East
- 9.5.7.2.1 Key market trends, growth factors and opportunities
- 9.5.7.2.2 Market size and forecast, by Type
- 9.5.7.2.3 Market size and forecast, by Enterprise Size
- 9.5.7.2.4 Market size and forecast, by Deployment Mode
- 9.5.7.2.5 Market size and forecast, by Application
- 9.5.7.2.6 Market size and forecast, by End User
- 9.5.7.3 Africa
- 9.5.7.3.1 Key market trends, growth factors and opportunities
- 9.5.7.3.2 Market size and forecast, by Type
- 9.5.7.3.3 Market size and forecast, by Enterprise Size
- 9.5.7.3.4 Market size and forecast, by Deployment Mode
- 9.5.7.3.5 Market size and forecast, by Application
- 9.5.7.3.6 Market size and forecast, by End User
CHAPTER 10: COMPETITIVE LANDSCAPE
- 10.1. Introduction
- 10.2. Top winning strategies
- 10.3. Product Mapping of Top 10 Player
- 10.4. Competitive Dashboard
- 10.5. Competitive Heatmap
- 10.6. Top player positioning, 2021
CHAPTER 11: COMPANY PROFILES
- 11.1 Microsoft Corporation
- 11.1.1 Company overview
- 11.1.2 Key Executives
- 11.1.3 Company snapshot
- 11.1.4 Operating business segments
- 11.1.5 Product portfolio
- 11.1.6 Business performance
- 11.1.7 Key strategic moves and developments
- 11.2 NVISO SA
- 11.2.1 Company overview
- 11.2.2 Key Executives
- 11.2.3 Company snapshot
- 11.2.4 Operating business segments
- 11.2.5 Product portfolio
- 11.2.6 Business performance
- 11.2.7 Key strategic moves and developments
- 11.3 Affectiva
- 11.3.1 Company overview
- 11.3.2 Key Executives
- 11.3.3 Company snapshot
- 11.3.4 Operating business segments
- 11.3.5 Product portfolio
- 11.3.6 Business performance
- 11.3.7 Key strategic moves and developments
- 11.4 Beyond Verbal Communication
- 11.4.1 Company overview
- 11.4.2 Key Executives
- 11.4.3 Company snapshot
- 11.4.4 Operating business segments
- 11.4.5 Product portfolio
- 11.4.6 Business performance
- 11.4.7 Key strategic moves and developments
- 11.5 IBM Corporation
- 11.5.1 Company overview
- 11.5.2 Key Executives
- 11.5.3 Company snapshot
- 11.5.4 Operating business segments
- 11.5.5 Product portfolio
- 11.5.6 Business performance
- 11.5.7 Key strategic moves and developments
- 11.6 Retinad
- 11.6.1 Company overview
- 11.6.2 Key Executives
- 11.6.3 Company snapshot
- 11.6.4 Operating business segments
- 11.6.5 Product portfolio
- 11.6.6 Business performance
- 11.6.7 Key strategic moves and developments
- 11.7 neuromore
- 11.7.1 Company overview
- 11.7.2 Key Executives
- 11.7.3 Company snapshot
- 11.7.4 Operating business segments
- 11.7.5 Product portfolio
- 11.7.6 Business performance
- 11.7.7 Key strategic moves and developments
- 11.8 adoreboard
- 11.8.1 Company overview
- 11.8.2 Key Executives
- 11.8.3 Company snapshot
- 11.8.4 Operating business segments
- 11.8.5 Product portfolio
- 11.8.6 Business performance
- 11.8.7 Key strategic moves and developments
- 11.9 Apple, Inc.
- 11.9.1 Company overview
- 11.9.2 Key Executives
- 11.9.3 Company snapshot
- 11.9.4 Operating business segments
- 11.9.5 Product portfolio
- 11.9.6 Business performance
- 11.9.7 Key strategic moves and developments
- 11.10 iMotions A/S
- 11.10.1 Company overview
- 11.10.2 Key Executives
- 11.10.3 Company snapshot
- 11.10.4 Operating business segments
- 11.10.5 Product portfolio
- 11.10.6 Business performance
- 11.10.7 Key strategic moves and developments