市場調查報告書
商品編碼
1189224
虛擬PBX的全球市場:各零件,不同組織,各地區,預測分析(2022年~2028年)Global Virtual PBX Market By Component, By organizations, & By region-Forecast Analysis 2022-2028 |
全球虛擬PBX的市場規模在2021年估算為53億2,000萬美金。該市場在預測期間(2022年~2028年)時預計將以13.15%的年複合成長率擴大,2028年達到122億3,000萬美元。
本報告提供全球虛擬PBX市場相關調查,提供市場概要,以及各零件,不同組織,各地區的趨勢,及加入此市場的主要企業簡介等資訊。
Global Virtual PBX Market Size was valued at USD 5.32 billion in 2021, and it is expected to reach a value of USD 12.23 billion by 2028, at a CAGR of 13.15% over the forecast period (2022-2028).
The fact that virtual private networks contribute to lower total cost of ownership is anticipated to drive the worldwide virtual PBX market. In contrast to an on-premise PBX solution, which necessitates a PBX server, annual maintenance, and in-house IT employees, a hosted PBX system only requires a yearly phone bill, lowering capital expense.
Top-down and bottom-up approaches were used to estimate and validate the size of the global virtual PBX market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined by using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.
Segments covered in this report:
The global virtual PBX market is segmented based on the component, organizations, and region. Based on components the market is segmented into solutions and services. Based on organizations the market is segmented into large enterprises, medium enterprises, and small and micro-enterprises. Based on the region it is categorized into North America, Europe, Asia-Pacific, Latin America, and the Middle East and Africa.
Driver
In addition to the hard-to-measure advantages of a hosted PBX solution, there are many other advantages as well, such as freeing up staff time that would have been spent administering an on-premise PBX, boosting employee productivity, and enhancing customer happiness. Additionally, businesses might turn their capital expenditure into operational expense by paying monthly membership fees. The market for virtual PBX is being driven by cost savings through decreased phone and fax prices, elimination of PBX hardware needs, and decreased administrative costs.
Restraint
One of the things hindering the growth of the virtual PBX industry is how difficult it is to link the PBX system with CRM when the prior cloud software is not configured correctly. The virtual PBX system integration also requires software explicitly made for separation integration. Additionally, there are various criteria nowadays for every consumer location. For certain providers, a high level of personalization presents difficulties. Making an offering that pleases everyone is a difficult endeavor in and of itself. As a result, issues remain, and client turnout is delayed. These are a few of the primary reasons for the challenges facing the virtual PBX market.
Market Trends
Businesses invest in virtual PBX to improve logistical services' efficiency, optimization, speed, and timing, consequently boosting customer satisfaction and profitability. The majority of senior management members of various companies recognize cloud-based solutions (to engage with customers and optimize production and operations) as major areas of investment amid a variety of rapid technological advancements and in an increasingly digital environment where digital transformations are affecting the industry). The main cost component of a cloud-based system is its service fee, which eliminates the expense of updating hardware and software, phone lines, and reallocating workers to other activities in the company. As a result, a cloud-based PBX system offers cost advantages. The financial load is made lighter by virtual PBX.