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市場調查報告書
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1197537

醫療調度軟件市場 - 增長、趨勢、COVID-19 影響和預測 (2023-2028)

Medical Scheduling Software Market - Growth, Trends, and Forecasts (2023 - 2028)

出版日期: | 出版商: Mordor Intelligence | 英文 111 Pages | 商品交期: 2-3個工作天內

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簡介目錄

醫療調度軟件市場預計在 2022 年至 2027 年的預測期內復合年增長率為 12%。

在大流行的早期階段,就診人數下降,阻礙了對醫療調度軟件的使用和需求,從而影響了市場增長。 例如,根據美國疾病控制與預防中心 (CDC) 2020 年 9 月的更新,估計有 41% 的美國成年人因擔憂而獲得緊急或重症監護 (12%) 和常規醫療 (12%)關於 COVID-19。32%) 正在延遲或避免醫療。 因此,大流行最初在短期內對市場產生了負面影響。 然而,隨著大流行仍在如火如荼地進行,一些公司已經開始推出用於安排患者就診以加快疫苗接種時間表的軟件,以及用於在 COVID-19 大流行期間協助患者進行常規護理的軟件。 例如,在 2021 年 1 月,ServiceNow 將推出 COVID-19 疫苗管理工具,旨在促進分發、管理和監控的擴展,包括疫苗管理人員和供應的時間表管理,該工具已發布。 該公司的疫苗管理產品建立在 ServiceNow 的客戶服務管理平台之上。 因此,預計這些因素將在未來幾年推動市場的增長。

此外,對高效管理和優化的工作流程、產品發布、向新興市場的擴張以及採用以患者為中心的方法的需求不斷增長也在推動市場增長。我認為是有的。

患者排程是一個複雜的過程,在醫療保健中起著重要作用,但醫療保健排程軟件可以簡化它並提高患者和醫生的滿意度。 患者預約管理 SaaS 軟件可以簡化診所預約管理、計費和患者記錄管理等管理任務。 因此,醫療調度軟件有助於優化工作流程和管理患者就診,多個市場參與者正在努力推出新的醫療調度軟件。 例如,2022 年 4 月,患者體驗平台 NexHealth 獲得 1.25 億美元的 C 輪融資,使其估值達到 10 億美元。 該初創公司旨在為患者提供無縫的數字體驗,並為醫生和牙醫自動化後端管理流程,同時簡化日程安排和消息傳遞等任務。 此外,2021 年 7 月,總部位於猶他州鹽湖城的遠程醫療公司 Power Diary 為美國各地的診所推出了自己的實踐管理軟件。

然而,數據安全風險和熟練專業人員的短缺是製約市場增長的主要因素。

醫療調度軟件市場趨勢

基於雲的細分市場有望在預測期內實現顯著增長

基於雲的軟件部分預計將按部署類型出現顯著增長。 基於雲的是指由雲計算提供商的服務器通過互聯網按需提供給用戶的應用程序、服務或資源。

推動這一細分市場增長的主要因素是雲計算的日益普及和市場參與者的不斷努力。 例如,2021 年 11 月,領先的基於雲的臨床協作和提供商調度解決方案 PerfectServe 宣布推出 PerfectServe Unite。 新平台建立在公司設計屢獲殊榮的技術的豐富經驗之上,形成了一個無縫的端到端醫療保健調度和通信平台。

此外,2021 年 11 月,醫療保健人力資源管理解決方案的領先創新者 QGenda 將推出基於雲的軟件,該軟件可自動安排醫療保健系統、學術醫療中心、全國藥房連鎖店以及護士和員工。收購 Schedule360 , KLAS Best Inners and Staff Scheduling Software for Providers.

此外,2020 年 5 月,Microsoft 推出了一項新的以醫療保健為重點的雲服務,這是眾多行業特定雲中的第一個。 此雲服務側重於 Microsoft 認為醫療保健中的關鍵需求,包括患者參與、護理團隊協作和提高運營效率。 此雲服務將使醫療保健組織能夠通過預約應用程序在 Microsoft Teams 中安排遠程醫療訪問。

因此,由於上述因素,預計該細分市場在預測期內將顯著增長。

北美將佔據很大的市場份額,預計在預測期內也會如此

預計北美將佔據主要市場份額。 該地區市場增長的主要驅動力是完善的醫療保健基礎設施、該國醫療保健 IT 行業的技術進步以及市場參與者不斷增加的舉措。

市場進入者的戰略發展對市場的增長做出了重大貢獻。 例如,2021 年 8 月,symplr 宣布收購 SpinFusion。 SpinFusion 是一家專門從事醫生排班的醫療排程軟件供應商,它加入了 Symplr 不斷增長的勞動力管理產品組合,使醫療機構能夠更好地優化員工。

此外,在 2020 年 6 月,Claendly LLC 推出了 Intercom 應用程序來補充其現有的 Messenger 應用程序以簡化工作流程,幫助員工預約更高質量的潛在客戶並簡化銷售週期。它使我們能夠專注於加快速度。 此外,2020 年 1 月,服務於美國醫院、衛生系統和醫師團體的美國收入周期管理公司 R1 RCM Inc. 投資 1.9 億美元建立了西雅圖時間表。據報導,它收購了 SCI Solutions Inc.,這是一家管理和患者訪問軟件的提供商。

此外,醫療保險和醫療補助服務中心 2021 年 12 月的更新顯示,美國醫療保健支出將在 2020 年增長 9.7%,達到 4.1 萬億美元,即人均 12,530 美元。 根據同一消息來源,醫療費用佔國內生產總值的比例為 19.7%。 此外,2020 年 8 月,安大略省政府啟動了 Metricquaid,以幫助醫生將他們的便利和專業知識與他們需要的醫院和診所聯繫起來,同時減輕行政負擔,使醫護人員可以專注於患者。宣布安大略省政府投資 149,200 美元Together Foundation 的醫生排班解決方案。

因此,由於上述因素,市場預計在預測期內將出現顯著增長。

醫療調度軟件市場的競爭對手分析

醫療調度軟件市場是一個競爭激烈的市場,有來自世界各地的多家公司。 主要參與者正在採用各種增長戰略,例如合作夥伴關係、協議、合作、新產品發布、地域擴張、兼併和收購,以增加他們在市場上的影響力。 市場上的主要參與者包括 American Medical Software、Kryuus、Caspio、AdvancedMD, Inc.、Q-nomy Inc. 等。

其他好處

  • Excel 格式的市場預測 (ME) 表
  • 三個月的分析師支持

內容

第1章介紹

  • 研究假設和市場定義
  • 調查範圍

第2章研究方法論

第 3 章執行摘要

第4章市場動態

  • 市場概覽
  • 市場驅動力
    • 對可高效管理和優化工作流程的軟件的需求增加
    • 更多地採用以患者為中心的方法
  • 市場製約因素
    • 數據安全風險和缺乏熟練的專業人員
  • 波特的五力分析
    • 新進入者的威脅
    • 買方/消費者議價能力
    • 供應商的議價能力
    • 替代品的威脅
    • 競爭公司之間的敵對關係

第 5 章市場細分(基於價值的市場規模:百萬美元)

  • 按產品類型
    • 病人安排
    • 護理人員安排
    • 其他
  • 按安裝類型
    • 雲類型
    • 安裝類型
  • 最終用戶
    • 醫院
    • 醫務室
    • 其他
  • 按地區
    • 北美
    • 歐洲
    • 亞太地區
    • 中東
    • 南美洲

第6章競爭格局

  • 公司簡介
    • PatientStudio
    • Yocale Network Corporation
    • Tinivia
    • 10to8 Ltd.
    • American Medical Software
    • Kyruus
    • Caspio
    • AdvancedMD, Inc.
    • Q-nomy Inc.
    • Terminapp GmbH
    • SuperSaaS
    • Biosoftworld Medical Software
    • Vocantas Inc.

第7章 市場機會與今後動向

簡介目錄
Product Code: 90569

The medical scheduling software market is expected to register a CAGR of 12% during the forecast period, 2022-2027.

During the early phase of the pandemic, medical visits declined, obstructing the use and demand for medical scheduling software, thereby impacting the market growth. For instance, as per a September 2020 update by the Centers for Disease Control and Prevention (CDC), due to concerns about COVID-19, an estimated 41% of United States adults had delayed or avoided medical care, including urgent or emergency care (12%) and routine care (32%). Thus, the pandemic initially had a short-term negative impact on the market. However, with the pandemic still in its expansion phase, several companies started launching software for scheduling patient visits to accelerate the number of vaccinations and for routine patient care to assist patients during the COVID-19 pandemic. For instance, in January 2021, ServiceNow launched COVID-19 vaccine management tools designed to make it easier to scale distribution, administration, and monitoring, including scheduling for vaccine administrators and supplies under vaccine administration management. The company's vaccine administration management offering is built on ServiceNow's Customer Service Management platform. Thus, such factors are anticipated to boost the market's growth over the coming years.

Furthermore, the market's growth can be attributed to rising demand for efficiently managed and optimized workflows, a surge in product launches and developments, and the increasing adoption of a patient-centric approach.

Patient scheduling is a complicated procedure that plays a vital role in health care, which can be simplified using medical scheduling software, encouraging patient and physician satisfaction. Patient appointment scheduling SaaS software enables practices to simplify administrative tasks such as appointment scheduling, invoicing, and managing patient records. Thus, medical scheduling software aids in optimizing workflow and managing patient visits, and several market players are engaged in introducing new medical scheduling software. For instance, in April 2022, the patient experience platform NexHealth banked USD 125 million in a Series C funding round, sending its valuation to USD 1 billion. The startup aims to provide a seamless digital experience for patients, simplifying tasks like scheduling and messaging while automating back-end administrative processes for doctors and dentists. Additionally, in July 2021, Power Diary, a telehealth company based in Salt Lake City, Utah, launched a proprietary practice management software for medical clinics across the United States.

However, the risk of data security and the shortage of skilled professionals are the major factors restraining the market's growth.

Medical Scheduling Software Market Trends

Cloud-based Segment is Expected to Register a Significant Growth Over the Forecast Period

The cloud-based software segment is expected to witness significant growth by deployment type. Cloud-based is the applications, services, or resources made available to users on demand through the internet by a cloud computing provider's server.

The major factors fuelling the segment's growth are the rising adoption of cloud computing and the growing number of initiatives undertaken by the market players. For instance, in November 2021, PerfectServe, a leading cloud-based clinical collaboration and provider scheduling solution, introduced PerfectServe Unite. The new platform builds on the company's extensive experience designing award-winning technology to form one seamless, end-to-end platform for healthcare scheduling and communication.

In addition, in November 2021, QGenda, the leading innovator in healthcare workforce management solutions, acquired Schedule360, the Best in KLAS Nurse and Staff Scheduling Software for health systems, academic medical centers, national pharmacy chains, and providers of cloud-based software to automate nurse and staff scheduling.

Moreover, in May 2020, Microsoft launched a new cloud service designed specifically for healthcare, the first of many industry-specific cloud offerings. The cloud service focuses on what Microsoft has identified as important needs in healthcare, such as patient engagement, health team collaboration, and improving operational efficiencies. The cloud service will enable providers to schedule telehealth visits with Microsoft Teams through the booking application.

Thus, the segment is expected to witness significant growth over the forecast period due to the abovementioned factors.

North America is Expected to Hold a Significant Share in the Market and Expected to do Same in the Forecast Period

North America is expected to hold a major share of the market. The major factors propelling the market growth in the region are the well-established healthcare infrastructure, technological advancements in the healthcare IT industry in the country, and increasing initiatives by the market players.

The strategic developments undertaken by the market players significantly contribute to the market's growth. For instance, in August 2021, symplr reported the acquisition of SpinFusion. SpinFusion, a healthcare scheduling software provider focusing on physician scheduling, will join Symplr's growing portfolio of workforce management offerings that enable healthcare organizations to optimize staff better.

In addition, in June 2020, Claendly LLC introduced an Intercom application, supplementing the existing Messenger application to streamline workflows and permit employees to focus on scheduling appointments with more qualified leads and speeding up sales cycles. Moreover, in January 2020, R1 RCM Inc., an American revenue cycle management company servicing hospitals, health systems, and physician groups across the United States, reported spending USD 190 million to buy SCI Solutions Inc., a Seattle-based provider of scheduling and patient-access software.

Furthermore, according to a December 2021 update from the Centers for Medicare & Medicaid Services, healthcare spending in the United States increased 9.7 percent in 2020, reaching USD 4.1 trillion, or USD 12,530 per person. As per the same source, as a share of the nation's gross domestic product, health spending accounted for 19.7 percent. Also, in August 2020, the Ontario government reported investing USD 149,200 from the Ontario Together Fund in MetricAid's physician scheduling solution to help physicians link their availability and expertise with needed hospitals and clinics while reducing administrative burden so healthcare providers can focus on their patients.

Thus, due to the abovementioned factors, the market is expected to witness significant growth over the forecast period.

Medical Scheduling Software Market Competitor Analysis

The medical scheduling software market is competitive with several global and international market players. The key players are adopting different growth strategies to enhance their market presence, such as partnerships, agreements, collaborations, new product launches, geographical expansions, mergers, and acquisitions. Some of the key players in the market are American Medical Software, Kryuus, Caspio, AdvancedMD, Inc., and Q-nomy Inc.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET DYNAMICS

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 Increasing Demand of Software to Efficiently Manage and Optimize Workflow
    • 4.2.2 Rising Adoption of Patient-Centric Approach
  • 4.3 Market Restraints
    • 4.3.1 Risk of Data Security and Dearth of Skilled Professionals
  • 4.4 Porter's Five Forces Analysis
    • 4.4.1 Threat of New Entrants
    • 4.4.2 Bargaining Power of Buyers/Consumers
    • 4.4.3 Bargaining Power of Suppliers
    • 4.4.4 Threat of Substitute Products
    • 4.4.5 Intensity of Competitive Rivalry

5 MARKET SEGMENTATION (Market Size by Value - USD million)

  • 5.1 By Product Type
    • 5.1.1 Patient Scheduling
    • 5.1.2 Care Provider Scheduling
    • 5.1.3 Others
  • 5.2 By Deployment type
    • 5.2.1 Cloud-Based
    • 5.2.2 Installed
  • 5.3 By End User
    • 5.3.1 Hospitals
    • 5.3.2 Clinics
    • 5.3.3 Others
  • 5.4 Geography
    • 5.4.1 North America
    • 5.4.2 Europe
    • 5.4.3 Asia-Pacific
    • 5.4.4 Middle-East
    • 5.4.5 South America

6 COMPETITIVE LANDSCAPE

  • 6.1 Company Profiles
    • 6.1.1 PatientStudio
    • 6.1.2 Yocale Network Corporation
    • 6.1.3 Tinivia
    • 6.1.4 10to8 Ltd.
    • 6.1.5 American Medical Software
    • 6.1.6 Kyruus
    • 6.1.7 Caspio
    • 6.1.8 AdvancedMD, Inc.
    • 6.1.9 Q-nomy Inc.
    • 6.1.10 Terminapp GmbH
    • 6.1.11 SuperSaaS
    • 6.1.12 Biosoftworld Medical Software
    • 6.1.13 Vocantas Inc.

7 MARKET OPPORTUNITIES AND FUTURE TRENDS