市場調查報告書
商品編碼
1466651
雲端 POS 市場:按組件、按應用程式分類 - 2024-2030 年全球預測Cloud POS Market by Component (Hardware, Services, Software), Application (Automotive & Transportation, Consumer Goods & Retail, Healthcare & Pharmaceuticals) - Global Forecast 2024-2030 |
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預計2023年雲端POS市場規模為180.8億美元,預計2024年將達206.5億美元,2030年將達460.5億美元,複合年成長率為14.28%。
Cloud POS 是一個支援網路的軟體平台,允許企業透過網際網路處理交易和存取資料。與將資料儲存在本機伺服器或個人電腦上的傳統 POS 系統不同,雲端 POS 將資訊儲存在由 POS 供應商管理和操作的遠端伺服器上。這種方法對商家有幾個好處,包括能夠從任何連網設備即時存取銷售資料、庫存和客戶資訊。業務中數位轉型和物聯網整合的趨勢正在推動雲端 POS 解決方案的成長。雲端 POS 系統降低了硬體和軟體維護的初始成本,使其成為許多企業經濟上可行的選擇。對於雲端 POS 客戶來說,根據業務需求快速擴展服務的能力是一個主要的成長要素。對資料安全和隱私的潛在威脅可能會阻礙雲端 POS 系統的採用。資料安全和隱私的潛在威脅阻礙了雲端 POS 系統的採用。隨著向全通路的轉變以及人工智慧和機器學習的整合,提供者有不斷的機會進行創新和提供增強的功能,從而推動卓越的客戶體驗並簡化企業營運。
主要市場統計 | |
---|---|
基準年[2023] | 180.8億美元 |
預測年份 [2024] | 206.5億美元 |
預測年份 [2030] | 460.5億美元 |
複合年成長率(%) | 14.28% |
擴大使用能夠承受高流量環境的硬體組件
硬體組件是 POS 系統的實體部分,可讓企業輸入、檢視和管理銷售交易。這包括終端機、監視器、條碼掃描器、收據印表機、現金抽屜和讀卡機等設備。零售和酒店服務提供商通常需要能夠承受高流量環境的堅固耐用的硬體,而小型企業可能更喜歡更緊湊且經濟高效的設備。與雲端 POS 系統相關的服務包括實施、培訓、支援、維護和更新/升級。此類服務對於您的 POS 系統發揮最佳功能並保持對不斷變化的業務需求的回應至關重要。根據您企業的規模和專業,服務需求差異很大。大公司可能需要全面的培訓和支持,而小公司在實施階段可能需要更多指導。易於獲取更新和持續維護也是一個決定因素。該軟體作為雲端 POS 系統的支柱,包括作業系統、銷售處理、庫存管理、客戶關係管理和分析等應用程式。軟體需求根據業務流程的複雜性而有很大差異。有些企業喜歡具有基本銷售處理功能的簡單、使用者友善的介面,而有些企業則需要進階分析和庫存追蹤。同樣重要的是與其他業務系統整合的能力。
應用雲端 POS 在汽車和運輸業的庫存管理中的使用正在擴大。
汽車和運輸業看重雲端 POS 的庫存管理功能、豐富的報告功能以及與其他服務管理工具整合的便利性。經銷商和服務中心使用雲端 POS 來追蹤零件銷售、管理維修訂單、高效處理付款等。該領域的偏好通常取決於根據行業特定工作流程進行客製化的能力。適用於消費品和零售業的雲端 POS 注重速度、可靠性和客戶體驗。零售公司更喜歡支援全通路策略、與電子商務平台整合並提供詳細銷售分析以了解消費行為的系統。由於快速成長和季節性波動,擴充性也是零售業的重要因素。在醫療保健和製藥行業,雲端 POS 系統需要能夠安全地管理患者資料、處理交易以及與醫療記錄系統整合。在媒體和娛樂產業,雲端 POS 系統有助於管理門票銷售、優惠和商品。這些系統必須以最短的停機時間處理大量交易,尤其是在活動和演出期間。旅遊和酒店業使用雲端 POS 系統來管理預訂、餐飲和賓客服務。
區域洞察
在美洲,零售商改善客戶體驗和簡化營運的需求推動了雲端 POS 系統的採用。信用卡的高使用率以及對無線和行動 POS 解決方案的需求正在塑造美洲市場。在美國這個有利於創新和支持Start-Ups文化的環境中,雲端POS領域有積極的投資和專利收購。歐盟雲端 POS 市場正在迅速擴張,全部區域的舉措大力推動數位化和智慧付款系統的採用。歐盟消費者的需求往往集中在多語言支援、GDPR 合規性以及與現有付款基礎設施的整合。隨著客戶購買行為的趨勢,支援多種付款方式和貨幣的雲端POS解決方案變得越來越重要。零售業的快速成長和對現代化付款解決方案的需求推動了中東和非洲雲端 POS 系統的採用。在亞太地區,中國、日本和印度等市場各自具有不同的特徵,塑造了雲端 POS 格局。在中國,由於電子商務的顯著成長和行動付款的普及,雲端POS市場正在蓬勃發展。中國的研究和專利強調了獨特的2D碼付款選項以及與流行電子商務平台的整合。
FPNV定位矩陣
FPNV定位矩陣對於評估雲端POS市場至關重要。我們檢視與業務策略和產品滿意度相關的關鍵指標,以對供應商進行全面評估。這種深入的分析使用戶能夠根據自己的要求做出明智的決策。根據評估,供應商被分為四個成功程度不同的像限:前沿(F)、探路者(P)、利基(N)和重要(V)。
市場佔有率分析
市場佔有率分析是一個綜合工具,可以對雲端 POS 市場供應商的現狀進行深入而深入的研究。全面比較和分析供應商在整體收益、基本客群和其他關鍵指標方面的貢獻,以便更好地了解公司的績效及其在爭奪市場佔有率時面臨的挑戰。此外,該分析還提供了對該行業競爭特徵的寶貴見解,包括在研究基準年觀察到的累積、分散主導地位和合併特徵等因素。這種詳細程度的提高使供應商能夠做出更明智的決策並制定有效的策略,從而在市場上獲得競爭優勢。
1. 市場滲透率:提供有關主要企業所服務的市場的全面資訊。
2. 市場開拓:我們深入研究利潤豐厚的新興市場,並分析其在成熟細分市場的滲透率。
3. 市場多元化:提供有關新產品發布、開拓地區、最新發展和投資的詳細資訊。
4.競爭評估及資訊:對主要企業的市場佔有率、策略、產品、認證、監管狀況、專利狀況、製造能力等進行綜合評估。
5. 產品開發與創新:提供對未來技術、研發活動和突破性產品開發的見解。
1.雲端POS市場規模及預測如何?
2.Cloud POS 市場預測期間需要考慮投資的產品、細分市場、應用程式和領域有哪些?
3.雲端POS市場的技術趨勢和法規結構是什麼?
4.雲POS市場主要廠商的市場佔有率是多少?
5.進入雲端POS市場的合適型態和策略手段是什麼?
[199 Pages Report] The Cloud POS Market size was estimated at USD 18.08 billion in 2023 and expected to reach USD 20.65 billion in 2024, at a CAGR 14.28% to reach USD 46.05 billion by 2030.
The cloud POS is a web-enabled software platform that allows businesses to process transactions and access data over the Internet. Unlike traditional POS systems that store data on local servers or personal computers, cloud POS stores information on remote servers that are maintained and operated by a POS provider. This approach offers several advantages to merchants, including the ability to access sales data, inventory, and customer information in real-time from any device with an internet connection. The inclination towards digital transformation and IoT integration in business operations is driving the growth of Cloud POS solutions. Cloud POS systems reduce up-front costs related to hardware and software maintenance, thus presenting a financially viable option for many businesses. The ability to quickly scale services based on business demand is a significant growth factor for Cloud POS customers. Potential threats to data security and privacy can hinder the adoption of Cloud POS systems. Potential threats to data security and privacy hinder the adoption of Cloud POS systems. With the shift towards omnichannel retail and the integration of artificial intelligence and machine learning, there is a continuous opportunity for providers to innovate and offer enhanced features that facilitate superior customer experiences and streamlined operations for businesses.
KEY MARKET STATISTICS | |
---|---|
Base Year [2023] | USD 18.08 billion |
Estimated Year [2024] | USD 20.65 billion |
Forecast Year [2030] | USD 46.05 billion |
CAGR (%) | 14.28% |
Component: Growing usage of hardware components that withstand high-traffic environments
Hardware components are the physical parts of a POS system that allow businesses to input, display, and manage sales transactions. This includes devices such as terminals, monitors, barcode scanners, receipt printers, cash drawers, and card readers. Retailers and hospitality providers often require robust hardware that can withstand high-traffic environments, whereas small businesses might prefer more compact and cost-effective equipment. Services associated with Cloud POS systems include implementation, training, support and maintenance, and updates/upgrades. Such services are essential to ensure that the POS system functions optimally and continues to serve the changing needs of businesses. Depending on the size and expertise of the business, the need for services varies significantly. Larger corporations might require comprehensive training and support, while smaller businesses may need more guidance during the implementation phase. The ease of receiving updates and ongoing maintenance can also be a deciding factor. The software serves as the backbone of the Cloud POS system, including the operating system, applications for sales processing, inventory management, customer relationship management, and analytics. Software needs vary greatly based on the complexity of the business processes. Some businesses may prefer a simple, user-friendly interface with basic sales processing functions, while others require sophisticated analytics and inventory tracking. Integration capabilities with other business systems are also crucial.
Application: Growing application of Cloud POS across the automotive & transportation sector for inventory management
The automotive & transportation sector values Cloud POS systems for their inventory management capabilities, robust reporting features, and ease of integration with other tools for service management. Dealerships and service centers leverage Cloud POS to track parts sales, manage repair orders, and process payments efficiently. The preference within this sector usually hinges on the customization availability to align with industry-specific workflows. Cloud POS in the consumer goods & retail sector focuses on speed, reliability, and customer experience. Retailers prefer systems that support omnichannel strategies, integrate with e-commerce platforms, and offer detailed sales analytics to understand consumer behavior. Scalability is also a critical factor, as retail businesses might experience rapid growth or seasonal fluctuations. In the healthcare & pharmaceuticals industry, cloud POS systems are sought for their ability to manage patient data securely, process transactions, and integrate with health records systems. For the media & entertainment industry, cloud POS systems are instrumental in managing ticket sales, concessions, and merchandise. These systems need to handle high transaction volumes, particularly during events or shows, with minimal downtime. The travel & hospitality sector leverages Cloud POS systems to manage reservations, dining, and guest services.
Regional Insights
In the Americas, the adoption of cloud POS systems is driven by the need for retailers to enhance customer experiences and streamline operations. The high rate of credit card usage and the demand for wireless and mobile POS solutions are shaping the market in the Americas. With a penchant for innovation and an environment that supports startup culture, the U.S. sees significant investment and patent activity in the cloud POS arena. The EU market for cloud POS is rapidly expanding, with a strong push towards digitization and the adoption of smart payment systems due to region-wide initiatives. Consumer needs in the EU tend to focus on multi-language support, compliance with GDPR, and integration with existing payment infrastructure. Trends in customer purchasing behavior include a growing emphasis on cloud POS solutions that can adapt to diverse payment methods and currencies. The adoption of cloud POS systems in the Middle East and Africa is driven by the retail sector's rapid growth and the need for modernized payment solutions. Within the Asia Pacific region, markets such as China, Japan, and India each have distinct characteristics shaping their Cloud POS landscapes. In China, the Cloud POS market is thriving due to substantial e-commerce growth and the widespread acceptance of mobile payments. Research and patents in China emphasize unique QR code payment options and integration with popular e-commerce platforms.
FPNV Positioning Matrix
The FPNV Positioning Matrix is pivotal in evaluating the Cloud POS Market. It offers a comprehensive assessment of vendors, examining key metrics related to Business Strategy and Product Satisfaction. This in-depth analysis empowers users to make well-informed decisions aligned with their requirements. Based on the evaluation, the vendors are then categorized into four distinct quadrants representing varying levels of success: Forefront (F), Pathfinder (P), Niche (N), or Vital (V).
Market Share Analysis
The Market Share Analysis is a comprehensive tool that provides an insightful and in-depth examination of the current state of vendors in the Cloud POS Market. By meticulously comparing and analyzing vendor contributions in terms of overall revenue, customer base, and other key metrics, we can offer companies a greater understanding of their performance and the challenges they face when competing for market share. Additionally, this analysis provides valuable insights into the competitive nature of the sector, including factors such as accumulation, fragmentation dominance, and amalgamation traits observed over the base year period studied. With this expanded level of detail, vendors can make more informed decisions and devise effective strategies to gain a competitive edge in the market.
Key Company Profiles
The report delves into recent significant developments in the Cloud POS Market, highlighting leading vendors and their innovative profiles. These include Amazon Web Services, Inc., Block, Inc., BTB Soft Inc., CEGID Group, CELERANT TECHNOLOGY CORP., Cisco Systems, Inc., Clover Network, LLC by Fiserv, Inc., eHopper Services Inc., Erply Limited., Helcim Inc., Kyndryl, Inc., Lightspeed Commerce Inc., Microsoft Corporation, NCR Corporation, Oracle Corporation, PAR Technology Corporation, PayPal, Inc., Sapaad Pte. Ltd., Shopify Inc., TEAMWORK COMMERCE, Toast, Inc., TouchSuite, UTC RETAIL, VasyERP Solutions Pvt Ltd., and Zoho Corporation.
Market Segmentation & Coverage
1. Market Penetration: It presents comprehensive information on the market provided by key players.
2. Market Development: It delves deep into lucrative emerging markets and analyzes the penetration across mature market segments.
3. Market Diversification: It provides detailed information on new product launches, untapped geographic regions, recent developments, and investments.
4. Competitive Assessment & Intelligence: It conducts an exhaustive assessment of market shares, strategies, products, certifications, regulatory approvals, patent landscape, and manufacturing capabilities of the leading players.
5. Product Development & Innovation: It offers intelligent insights on future technologies, R&D activities, and breakthrough product developments.
1. What is the market size and forecast of the Cloud POS Market?
2. Which products, segments, applications, and areas should one consider investing in over the forecast period in the Cloud POS Market?
3. What are the technology trends and regulatory frameworks in the Cloud POS Market?
4. What is the market share of the leading vendors in the Cloud POS Market?
5. Which modes and strategic moves are suitable for entering the Cloud POS Market?