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市場調查報告書

中東B2C電子商務和支付市場:2020年COVID-19的影響

Middle East B2C E-Commerce and Payment Market 2020 and COVID-19's Impact

出版商 yStats.com GmbH & Co. KG 商品編碼 959729
出版日期 內容資訊 英文 117 Pages
商品交期: 最快1-2個工作天內
價格
中東B2C電子商務和支付市場:2020年COVID-19的影響 Middle East B2C E-Commerce and Payment Market 2020 and COVID-19's Impact
出版日期: 2020年09月04日內容資訊: 英文 117 Pages
簡介

在中東鄰國(如沙特阿拉伯,卡塔爾和阿曼),但成熟的在線零售商(如中國和英國)中,B2C電子商務在阿聯酋的零售收入中所佔比例最高。它遠低於市場。但是,由於新的冠狀病毒感染(COVID-19)的大流行,越來越多的消費者開始轉向在線購物,並且這種趨勢有望繼續。

自從COVID-19大流行以來,中東國家/地區的消費者越來越傾向於選擇數字支付,並且在以色列和其他地方,人們廣泛轉向使用數字銀行支付。在阿拉伯聯合酋長國,非接觸式支付的使用也顯著增加,並且即使在大流行之後,也有望有更多的消費者使用非接觸式支付。

本報告調查了中東的B2C電子商務和支付市場,並對中東和世界各地的市場進行了詳細分析。

目錄

第1章執行摘要

第2章區域市場

  • B2C電子商務在全球主要國家/地區的零售額佔有率
  • 中東和北非主要國家/地區的互聯網普及率
  • 2016年和2019年跨境和國內電子商務銷售額細分
  • 2016年和2019年向沙特阿拉伯和阿聯酋的跨境電子商務進口
  • 海灣合作委員會出口產品中中小企業的百分比,在線銷售的中小企業的百分比
  • 2020年3月至2020年4月主要國家/地區的互聯網用戶和互聯網用戶百分比
  • MENA支付領域主要金融科技初創公司概述(公司名稱,解決方案,融資,國家/地區,成立年份)
  • 2020年1月在線購物者使用的主要跨境電子商務參與者概述

第3章沙特阿拉伯

  • B2C電子商務市場概述和國際比較
  • COVID-19 B2C對電子商務的影響
  • 2019年4月和2020年4月在線訂單的比較
  • 互聯網流量與移動流量
  • Apple App Store和Google Play Store中排名前10的移動購物應用程序(按排名)
  • B2C電子商務在零售總額中的佔有率
  • 2020年之前,之中和直到年底的B2C電子商務年度銷售預測
  • 2019年互聯網用戶百分比
  • 在COVID-19期間開始使用新的數位購物方式的成年人比例
  • 產品類別和在線購物的百分比
  • 在COVID-19附近在線購買特定產品的在線購物者的比較
  • 計劃在齋月在線購買某些產品的消費者的COVID-19的比較
  • 自COVID-19爆發以來成人頻繁或首次嘗試的數位活動(成人百分比)
  • 發生COVID-19時對非接觸式付款的態度
  • 沙特阿拉伯境外用於電子商務的付款方式,按性別劃分的在線購物者百分比
  • 兩個主要電子商務網站提供的交付方式,時間和價格
  • 2020年7月B2C電子商務參與者概述
  • 主要在線購物網站:總訪問次數,份額,平均訪問時間,每次訪問所瀏覽的頁面數,跳出率

第4章阿拉伯聯合酋長國

  • B2C電子商務市場概述和國際比較
  • 在國際網站上下訂單的增長
  • 鎖定之前,鎖定期間和2020年底之前B2C電子商務的年度銷售預測
  • B2C電子商務在零售總額中的佔有率
  • 發生COVID-19時改變了購物習慣的消費者比例
  • 在COVID-19期間開始使用數字購物技術的成年人比例
  • 在COVID-19附近在線購買特定產品的在線購物者的比較
  • COVID-19期間在線購買產品類別和在線購物者的百分比
  • 在COVID-19爆發後經常向其家中運送食品和雜貨的互聯網用戶百分比
  • 發生COVID-19之後在商店購物時以現金付款和使用數字支付的消費者百分比
  • 在發生COVID-19之後在商店購物時支付大量現金和數字支付的消費者百分比
  • 發生COVID-19時對非接觸式付款的態度
  • 前兩個電子商務網站的交付方式,時間和價格
  • B2C電子商務播放器概述
  • 發給包括電子商務在內的各個部門的許可證數量

第5章以色列

  • 用於在線購買的設備(PC/筆記本電腦,移動設備)所佔的百分比,互聯網用戶的百分比
  • B2C電子商務市場概述和COVID-19的影響
  • 在線購物的消費者比例
  • 使用數字銀行服務的消費者百分比
  • 按付款方式分類的電子商務交易
  • 自2019年採用移動支付應用以來使用現金減少的受訪者百分比
  • 通過移動應用支付的產品和服務,消費者百分比
  • 網上購物者最喜歡的購物網站

第6章伊朗

  • 按設備分類的Internet流量分類
  • B2C電子商務銷售
  • 電子商務交易額同比增長
  • 以產品和服務領域的銷售為重點的電子商務佔有率

第7章卡塔爾

  • 2018年和2019年電子商務滲透率
  • B2C電子商務市場
  • 希望使用電子商務的消費者比例
  • 使用電子商務節省時間的消費者

第8章科威特

  • 按設備分類的Internet流量分類
  • 電子商務銷售,在線購物用戶
  • B2C電子商務銷售
  • B2C電子商務佔零售總額的百分比
  • 主要在線購物網站:總訪問次數,佔有率,平均訪問時間,每次訪問所瀏覽的頁面數,跳出率

第9章黎巴嫩

  • 按設備分類的Internet流量分類
  • B2C電子商務市場概述和COVID-19的影響
  • B2C電子商務銷售
  • 在COVID-19爆發後經常向其家中運送食品和雜貨的互聯網用戶百分比
  • 在Apple App Store和Google Play Store中移動購物應用程序的前10名排名

第10章約旦

  • 按設備分類的Internet流量分類
  • 互聯網普及率(成人百分比)
  • B2C電子商務市場概述和COVID-19的影響
  • B2C電子商務銷售
  • 大流行後開始在線購買商品的互聯網用戶比例比一個月前高。
  • 2019年1月至2019年12月的移動支付交易額和數量
  • 按類型,數量和金額分類的移動支付交易
  • 在Apple App Store和Google Play Store中移動購物應用程序的前10名排名

第11章巴林

  • 按設備分類的Internet流量分類
  • B2C電子商務市場概述和國際比較
  • B2C電子商務銷售
  • 網上零售額佔零售總額的比例
  • 在Apple App Store和Google Play Store中移動購物應用程序的前10名排名

第12章阿曼

  • 按設備分類的Internet流量分類
  • B2C電子商務銷售
  • 電子商務銷售額與零售總額的比率
  • 在線購買電子商務購物的在線購物者的百分比
  • 在Apple App Store和Google Play Store中移動購物應用程序的前10名排名
目錄
Product Code: 1494

"The COVID-19 Outbreak Increased Online Shopping in the Middle East."

The Middle Eastern countries boost online retail during coronavirus pandemic

B2C E-Commerce's share of total retail sales in the UAE was the highest among its Middle Eastern neighbors such as Saudi Arabia, Qatar and Oman but was much lower than the mature online retail markets such as China and the UK. This share is expected to further increase during the COVID-19 pandemic due to the growing share of consumers switching to online shopping, according to the new yStats.com report. The lockdown measures have brought significant changes in shopping trends such as consumers throughout the region purchased more products online than they would have normally bought in-store during the COVID-19 lockdown period.

Digital payment methods are on the rise in the Middle East due to the COVID-19 crisis

Another interesting fact highlighted in the yStats.com report is that since the outbreak of COVID-19, making transactions via digital payment methods is preferred by consumers in selected Middle Eastern countries. A major portion of shoppers also switched to digital banking methods to make payments in Israel during the health crisis. Furthermore, the use of contactless payments has greatly increased in the UAE, with a major share of consumers planning to stick with contactless payments even after the pandemic is over.

Covered Regions:

Middle East.

Companies Mentioned:

Alibaba Group Holding Ltd, Amazon.com INC, AUDI AG, Fordeal Inc, iHerb Inc, Jarir Marketing Co, Jollychic EC Ltd, Namshi General Trading LLC, Noon AD Holdings Ltd, Panda Retail Co, Souq Extra.

Table of Contents

1. Management Summary

2. Regional

  • B2C E-Commerce Share of Total Retail Sales, in %, by Selected Countries Worldwide, 2019
  • Internet Penetration, in % of Adults, by Selected Countries in MENA, 2019
  • Breakdown of Total E-Commerce Sales by Cross-Border and Domestic, in %, 2016 & 2019
  • Cross-Border E-Commerce Imports to Saudi Arabia and the UAE, in USD billion, 2016 & 2019
  • Share of SMBs in the GCC Exporting Products, in %, and Share of SMBs Selling Online, in %, 2019
  • Online Shopper Penetration, in % of Internet Users, And Internet Users, in % of Population and in million, By Selected Countries, March-April 2020
  • Share of Online Shoppers Buying More Online Compared to Pre-COVID-19, by Selected Countries, in % , March-April 2020
  • Overview of Selected Leading FinTech Startups in the Payments Sector in MENA, incl. Company Name, Solution, Funding, Country and Year Established, September 2019
  • Overview of Selected Leading Cross-Border E-Commerce Players Used by Online Shoppers, January 2020

3. Saudi Arabia

  • B2C E-Commerce Market Overview and International Comparisons, July 2020
  • COVID-19 Impact on B2C E-Commerce, July 2020
  • Year-on-Year Increase in The Number of Orders Placed Online, in %, April 2019 & April 2020
  • Mobile Share of Internet Traffic, in %, July 2020
  • Top 10 Mobile Shopping Apps in the Apple App Store and Google Play Store, by Rank, July 2020
  • B2C E-Commerce Share of Total Retail Sales, in %, 2019e
  • Annual B2C E-Commerce Sales Estimate By Pre-Lockdown, During Lockdown and By the End of 2020, in USD billion, June 2020
  • Online Shopper Penetration, in % of Internet Users, 2019
  • Share of Adults Who Started Using New Digital Shopping Methods During COVID-19, in %, June 2020
  • Product Categories Purchased Online, in % of Online Shoppers, 2019
  • Share of Online Shoppers Purchasing Selected Product Categories Online, by Before COVID-19 and After COVID-19, in %, June 2020
  • Share of Consumers Planning to Buy Selected Product Categories Online During Ramadan Post-COVID-19 Compared With Pre-COVID-19 Outbreak, in %, May 2020
  • Selected Digital Activities Conducted More Often Or Tried For the First Time Since the COVID-19 Outbreak, in % of Adults, June 2020
  • Attitudes to Contactless Payments During COVID-19 Outbreak, in %, April 2020
  • Payment Methods Used in E-Commerce, in % of Online Shoppers, by Saudi and Non-Saudi and by Gender, 2019
  • Delivery Methods, Time and Charges Offered by the Two Selected Leading E-Commerce Websites, July 2020
  • B2C E-Commerce Players Overview, July 2020
  • Top Online Shopping Websites, incl. Total Number of Visits, in millions, Saudi Arabia's Share of Total Visits, in %, Average Visit Duration, Pages Per Visit and Bounce Rate, June 2020

4. UAE

  • B2C E-Commerce Market Overview and International Comparisons, July 2020
  • Growth in Orders Placed on International Websites in January, March & April 2020, in % of The Number of Orders in October 2020
  • Annual B2C E-Commerce Sales Estimate By Pre-Lockdown, During Lockdown and By the End of 2020, in USD billion, June 2020
  • B2C E-Commerce Share of Total Retail Sales, in %, 2019e
  • Share of Consumers Changing Their Shopping Habits During COVID-19 Outbreak, in %, April 2020
  • Share of Adults Who Started Using Digital Shopping Methods During COVID-19, in %, June 2020
  • Share of Online Shoppers Purchasing Selected Product Categories Online, by Before COVID-19 and After COVID-19, in %, June 2020
  • Product Categories Purchased Online During COVID-19, in % of Online Shoppers, April 2020
  • Share of Internet Users Who Have Food or Groceries Delivered to Their Homes More Frequently Due to COVID-19 Outbreak, in %, March 2020
  • Share of Consumer Paying By Cash or Using Digital Payment Methods When Shopping at Stores During COVID-19 Outbreak, in %, June 2020
  • Breakdown of Consumer Using Digital Payments More Than Paying in Cash When Shopping in Store During COVID-19 Outbreak, in %, June 2020
  • Attitudes to Contactless Payments During COVID-19 Outbreak, in %, April 2020
  • Delivery Methods, Time and Charges for the Top 2 E-Commerce Websites, July 2020
  • B2C E-Commerce Players Overview, July 2020
  • Number of Licenses Issued to Different Sectors, incl. E-Commerce, May 2020

5. Israel

  • Share of Devices Used to Complete Online Purchases, By PC/Laptop and Mobile, in % of Internet Users, December 2019
  • B2C E-Commerce Market Overview and COVID-19's Impact, July 2020
  • Share of Consumers Who Go Online to Shop, in %, July 2020
  • Share of Consumers Who Make Payments and Shop Online Via Websites, in %, July 2020
  • Share of Consumers Using Digital Banking Services, in %, July 2020
  • Breakdown of E-Commerce Transactions by Payment Methods, in %, August 2019
  • Share of Respondents Who Are Using Less Cash Since Adopting Mobile Payment Apps, in %, 2019
  • Products and Services Paid for via Mobile Apps, in % of Consumers, 2018 & 2019
  • Preferred Shopping Sites for Online Shoppers, in %, November 2019

6. Iran

  • Breakdown of Internet Traffic by Device, in %, July 2020
  • B2C E-Commerce Sales, in USD billion, 2019e & 2023f
  • Year-on-Year Growth In The Sales of E-Commerce Transactions, in USD billion, August 2020
  • Share of E-Businesses Focused on Sales of Goods and Services Sector, in %, August 2020

7. Qatar

  • E-Commerce Penetration, in % of Consumers, 2018 & 2019
  • B2C E-Commerce Market, in USD billion, 2017 & 2020f
  • Consumers Who Are Willing To Use E-Commerce, in %, October 2019
  • Consumers Who U se E-Commerce to Save Time, in %, October 2019

8. Kuwait

  • Breakdown of Internet Traffic by Device, in %, July 2020
  • Value of E-Commerce Sales, in USD billion, and Population Shopping Online, in %, March 2020
  • B2C E-Commerce Sales, in USD billion, 2017 & 2020f
  • B2C E-Commerce Share of Total Retail Sales, in %, 2019e
  • Top Online Shopping Websites, incl. Total Number of Visits, in millions, Kuwait's Share of Total Visits, in %, Average Visit Duration, Pages Per Visit and Bounce Rate, July 2020

9. Lebanon

  • Breakdown of Internet Traffic by Device, in %, July 2020
  • B2C E-Commerce Market Overview and COVID-19's Impact, June 2020
  • B2C E-Commerce Sales, in USD billion, 2017 & 2020f
  • Share of Internet Users Who Had Food or Groceries Delivered to Their Homes More Frequently Due to COVID-19 Outbreak, in %, March 2020
  • Top 10 Mobile Shopping Apps in the Apple App Store and Google Play Store, by Rank, August 2020

10. Jordan

  • Breakdown of Internet Traffic by Device, in %, July 2020
  • Internet Penetration, in % of Adults, December 2017 & 2019
  • B2C E-Commerce Market Overview and COVID-19's Impact, July 2020
  • B2C E-Commerce Sales, in USD billion, 2017 & 2020f
  • Share Of Internet Users Purchasing More Products Online That They Would Normally Buy In-Store Compared To One Month Before As A Result Of The Pandemic, in %, March-April 2020
  • Mobile Payment Transaction Value, in JOD million, and Number of Transactions, in thousands, January 2019 - December 2019
  • Breakdown of Mobile Payment Transactions by Type, by Number and Value, in %, December 2019
  • Top 10 Mobile Shopping Apps in the Apple App Store and Google Play Store, by Rank, August 2020

11. Bahrain

  • Breakdown of Internet Traffic by Device, in %, July 2020
  • B2C E-Commerce Market Overview and International Comparisons, July 2020
  • B2C E-Commerce Sales, in USD billion, 2017 & 2020f
  • Online retail Sales, in % of Total Retail Sales, November 2019
  • Top 10 Mobile Shopping Apps in the Apple App Store and Google Play Store, by Rank, August 2020

12. Oman

  • Breakdown of Internet Traffic by Device, in %, July 2020
  • B2C E-Commerce Sales, in USD billion, 2017 & 2020f
  • E-Commerce Sales, in % of Total Retail Sales, November 2019
  • Share of Online Shoppers Paying Online For Their E-Commerce Purchases, in %, 2019
  • Top 10 Mobile Shopping Apps in the Apple App Store and Google Play Store, by Rank, September 2020