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市場調查報告書

東歐的B2C 電子商務及線上付款市場

Eastern Europe B2C E-Commerce and Online Payment Market 2019

出版商 yStats.com GmbH & Co. KG 商品編碼 914504
出版日期 內容資訊 英文 235 Pages/Charts
商品交期: 最快1-2個工作天內
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東歐的B2C 電子商務及線上付款市場 Eastern Europe B2C E-Commerce and Online Payment Market 2019
出版日期: 2019年10月23日內容資訊: 英文 235 Pages/Charts
簡介

本報告提供東歐的B2C 電子商務的市場調查,B2C 電子商務銷售情況與預測,網路用戶數及網路消費者數的轉變,國內線上購買、跨境線上購買的明細,東歐整體及各主要國家愛好的付款方式、輸送手段等彙整

第1章 管理摘要

第2章 地區概要

  • 全球零售電子商務、行動商務的成長率:各地區
  • 全球首位10個國家的零售電子商務的銷售額
  • 歐洲:B2C 電子商務的銷售情況
  • 歐洲:B2C 電子商務的銷售額的各地區佔有率
  • 歐洲:網際網路普及率的變化:各國
  • 歐洲:網路消費者普及率的變化:各國
  • EU:跨境網路消費者的普及率:各國等

第3章 俄羅斯

  • 市場趨勢
  • 銷售額、銷售額佔有率
  • 網路用戶數、線上購買者數
  • 產品
  • 付款
  • 發送
  • 主要企業

第4章 波蘭

  • 市場趨勢
  • 銷售額、銷售額佔有率
  • 網路用戶數、線上購買者數
  • 產品
  • 付款
  • 發送
  • 主要企業

第5章 土耳其

  • 市場趨勢
  • 銷售額、銷售額佔有率
  • 網路用戶數、線上購買者數
  • 產品
  • 付款
  • 發送
  • 主要企業

第6章 捷克

  • 市場趨勢
  • 銷售額、銷售額佔有率
  • 網路用戶數、線上購買者數
  • 產品
  • 付款
  • 發送
  • 主要企業

第7章 希臘

  • 市場趨勢
  • 銷售額、銷售額佔有率
  • 網路用戶數、線上購買者數
  • 產品
  • 付款
  • 發送
  • 主要企業

第8章 羅馬尼亞

  • 市場趨勢
  • 銷售額、銷售額佔有率
  • 網路用戶數、線上購買者數
  • 產品
  • 付款
  • 發送
  • 主要企業

第9章 匈牙利

  • 市場趨勢
  • 銷售額、銷售額佔有率
  • 網路用戶數、線上購買者數
  • 產品
  • 付款
  • 發送
  • 主要企業

第10章 烏克蘭

  • 市場趨勢
  • 銷售額、銷售額佔有率
  • 網路用戶數、線上購買者數
  • 產品
  • 付款
  • 發送
  • 主要企業

第11章 斯洛伐克

  • 市場趨勢
  • 銷售額、銷售額佔有率
  • 網路用戶數、線上購買者數
  • 產品
  • 付款
  • 發送
  • 主要企業

第12章 保加利亞

  • 銷售額、銷售額佔有率
  • 網路用戶數、線上購買者數
  • 產品
  • 付款
  • 主要企業

第13章 白俄羅斯

  • 市場趨勢
  • 銷售額、銷售額佔有率
  • 網路用戶數、線上購買者數
  • 產品
  • 付款
  • 發送
  • 主要企業

第14章 克羅埃西亞

  • 市場趨勢
  • 銷售額、銷售額佔有率
  • 網路用戶數、線上購買者數
  • 產品
  • 付款
  • 發送
  • 主要企業

第15章 斯洛維尼亞

  • 市場趨勢
  • 銷售額、銷售額佔有率
  • 網路用戶數、線上購買者數
  • 產品
  • 付款
  • 發送
  • 主要企業
目錄
Product Code: 1458

"E-Commerce payments in Eastern Europe led by alternative payment methods."

B2C E-Commerce sales in Eastern Europe remain on the growth path

Online retail sales in the countries of Eastern Europe continue to grow at double-digit rates as of 2019, according to the findings cited in the yStats.com report. The leading B2C E-Commerce market in the region is Russia, with a projection that online shopping revenues could double between 2019 and 2023.

Card alternatives lead the E-Commerce payment landscape in Eastern Europe

In Russia, Turkey and a few other countries of Eastern Europe, card is the leading payment mean used by online shoppers. However, in majority of nations covered in the yStats.com report, alternative payment methods including bank transfer, digital wallet and cash on delivery outrank traditional card payments in E-Commerce.

Top E-Commerce market players in Eastern Europe

The E-Commerce market leaders in Eastern Europe include regional and country players such as Allegro in Poland, eMag in Romania, Heureka and the Czech Republic, Hepsiburada in Turkey and Wildberries in Russia. Furthermore, cross-border online shopping platforms are also popular, such as AliExpress.

Covered Regions:

Eastern Europe.

Companies Mentioned:

Amazon.com Inc, Zalando SE, Rozetka. Ua Ltd, VKontakte Ltd, Wildberries LLC, M Video Trade OOO, DNS OOO, Ozon Holdings Limited, Heureka, Alibaba Group Holding Ltd, Ceneo S.A., Allegro Group Sp. z oo, OLX Inc., Gitti Gidiyor Bilgi Teknolojileri, Hepsiburada.com, eMag Group, MIH PayU BV, Mastercard Inc., Visa Inc., PayPro SA, PS Yandex Money LLC, Sberbank of Russia PJSC.

Table of Contents

1. Management Summary

2. Regional Overview

  • Retail E-Commerce and M-Commerce Growth Rate, by Global Regions, in %, 2019f vs. 2018
  • Top 10 Countries Worldwide by Retail E-Commerce Sales, in USD billion, incl. Russia, 2018 & 2019f
  • B2C E-Commerce Sales in Europe, in EUR billion, and Year-on-Year Change, in %, 2013 - 2019f
  • Breakdown of B2C E-Commerce Sales in Europe by Sub-Regions, in %, 2018
  • Internet Penetration in Europe, by Country, in % of Individuals, 2012 - 2018
  • Online Shopper Penetration in Europe, by Country, in % of Individuals, 2012 - 2018
  • Cross-Border Online Shopper Penetration in the EU, by Country, in % of Online Shoppers, 2017 & 2018
  • Online and Mobile Payment Trends and News about Players, February 2019
  • Breakdown of E-Commerce Transactions by Payment Method, in %, April 2018
  • Top Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2016 - 2018
  • Top Payment Methods Preferred in E-Commerce, in % of Online Shoppers, by Selected Countries, July 2018
  • Share of Internet Users Who Say They Would Never Use Selected Payment Providers to Pay for Goods and Services (Online or In-Store), in % of Internet Users, April 2018
  • Payment Methods Accepted in Online Stores, in % of Online Stores, February 2018
  • Overview of Strong Customer Authentication Requirements Under PSD2, April 2019
  • Overview of The Strong Customer Authentication Perceptions by Industry Participants, June 2019
  • E-Commerce Merchants' Readiness to Support Strong Customer Authentication, in %, November 2018
  • Levels of Awareness and Preparation of E-Commerce Merchants to Strong Customer Authentication Requirements, by SMEs and Large Businesses, June 2019
  • Share of Consumers Who Are Unaware of the Strong Customer Authentication Requirements for Online Purchases, in %, June 2019
  • Share of Consumers Who Prefer One-time Passcodes for Authentication, Compared to Fingerprint Recognition, in %, June 2019
  • Barriers to Buying Online, in % of Online Shoppers, July 2018

3. Russia

  • 3.1. Trends
    • B2C E-Commerce Market Overview and International Comparisons, September 2019
    • B2C E-Commerce Sales, in RUB billion, and Breakdown by Domestic Sales and Cross-Border Imports, in %, 2013 - 2019f
    • B2C E-Commerce Sales, by Domestic and Cross-Border, in RUB billion, 2018e-2023f
    • Breakdown of Cross-Border Online Spending and Number of Shipments by Country, in %, 2018
    • Usage of Mobile Devices to Access the Internet, in % of Internet Users by Gender, Area and Total, 2018
    • Breakdown of Devices Used in the Latest Online Purchase from Russian and Foreign Online Stores, in % of Online Shoppers, 2017 & 2018
    • Social Commerce Shopper Penetration, in % of Internet Users, and Types of Social Commerce Platforms Used, in % of Social Commerce Shoppers, 2018
    • Top 10 Social Commerce Shopping Platforms, in % of Social Commerce Shoppers, 2018
    • B2C E-Commerce Sales, in RUB billion, and Year-on-Year Change, in %, by Segment, 2016 -2018
  • 3.2. Sales & Share
    • B2C E-Commerce Sales Forecasts, in RUB billion, by Six Comparative Estimates, 2016 - 2023f
    • B2C E-Commerce Share of Total Retail Sales, by Non-Grocery Goods and Total Retail, in %, 2016-2018
    • B2C E-Commerce Share of Total Retail Sales, in %, 2018 & 2024f
  • 3.3. Internet Users & Online Shoppers
    • Number of Active Internet Users, in millions, and Penetration, in % of Population, 2013 - 2018
    • Number of Online Shoppers, in millions, and Penetration, in % of Population, 2013 - 2018
    • Online Shopper Penetration by Age Group, Gender and Location Type, in % of Population, 2018
    • Reasons for Not Shopping Online, in % of Individuals Who Do Not Shop Online, 2017 & 2018
  • 3.4. Products
    • Breakdown of Domestic B2C E-Commerce Sales by Product Categories, in %, 2018
    • Product Categories Purchased Online, in % of Online Shoppers, 2017 & 2018
  • 3.5. Payment
    • Barriers to Buying Online, in % of Online Shoppers, July 2018
    • Breakdown of Last Online Purchase from a Russian Online Store by Payment Method, in %, 2017 & 2018
    • Online Payment Services Used to Pay for Products and Services Online, in % of Internet Users in Large Cities, 2017 & 2018
    • Online Payment Methods Used to Pay for Products and Services Online, by Desktop and Smartphone, in % of Internet Users in Large Cities, 2017 & 2018
    • Online Payment Methods Used to Pay for Products and Services Online, by Desktop and Smartphone, in % of Internet Users in Large Cities, 2018
    • Share of Apple Pay, Samsung Pay and Android Pay Users, by Age Group and Total, in % of Internet Users in Large Cities, 2018
    • Online Payment Transaction Value, in RUB billion, 2015-2019f
  • 3.6. Delivery
    • Breakdown of B2C E-Commerce Delivery Time, in % of Deliveries, 2018
    • Number of Parcels Delivered in E-Commerce, by Delivery Method, in millions, Share, in % of Total Number of Parcels, and Change, in %, 2016 & 2018
  • 3.7. Players
    • Top 20 Online Shops, Ranked by Sales, incl. E-Commerce Sales, in RUB million, Number of Orders, in thousands, Average Check, in RUB, Y-o-Y Change, and Main Product Category, 2018

4. Poland

  • 4.1. Trends
    • B2C E-Commerce Market Overview and International Comparisons, September 2019
    • Devices Used for Online Shopping, in % of Online Shoppers, April 2018 & April 2019
    • Breakdown of Expectations Regarding Online Shopping Spending by Device Used for Purchase, in % of Online Shoppers, April 2019
    • Breakdown of O2O Approaches Used in the Last Purchase, in % of Online Shoppers and Mobile Shoppers, May 2019
  • 4.2. Sales & Share
    • B2C E-Commerce Sales, in PLN billion, 2013 - 2019f
    • B2C E-Commerce Share of Total Retail Sales, in %, 2018
  • 4.3. Internet Users & Online Shoppers
    • Internet Penetration, in % of Individuals, 2012 - 2018
    • Online Shopper Penetration, in % of Individuals, 2012 - 2018
  • 4.4. Products
    • Product Categories Purchased Online, in % of Online Shoppers, 2017 & 2018
  • 4.5. Payment
    • Payment Methods Used in E-Commerce, in % of Online Shoppers, May 2019
    • Breakdown of Fast Transfer Services Used Most Often, in % of Online Shoppers Using Fast Transfer Services, April 2018
    • Payment Methods Used in M-Commerce, in % of Mobile Shoppers, 6 Months to November 2018
  • 4.6. Delivery
    • Delivery Methods Used in E-Commerce, in % of Online Shoppers, April 2019
  • 4.7. Players
    • Top E-Commerce Websites Most Associated with Online Shopping, in % Internet Users, April 2018 & April 2019
    • Top 5 Foreign Online Merchants Purchased From, in % of Cross-Border Online Shoppers in Poland, April 2018 & April 2019

5. Turkey

  • 5.1. Trends
    • Shopping Activities Carried Out Online, in % of Internet Users, Q2 2018
    • Cross-Border Online Shopper Penetration, in % of Online Shoppers, by Purchased from Any Foreign Country, From EU Countries and From Non-EU Countries, 2013 - 2018
    • Number of Cross-Border E-Commerce Transactions with Domestic Bank Cards, in millions, and Value, in TRY million, Q1 2016 - Q2 2019
  • 5.2. Sales & Share
    • E-Commerce Share of Total Retail Sales, in %, 2014 - 2018
    • Retail E-Commerce Sales, in TRY billion, and Year-on-Year Change, in %, 2013 - 2017
    • E-Commerce Sales by Segment, in TRY billion, 2017 & 2018
  • 5.3. Internet Users & Online Shoppers
    • Internet Penetration, in % of Individuals, 2012 - 2019
  • 5.4. Products
    • Product Categories Purchased Online, in % of Online Shoppers, Q1 2018 & Q1 2019
  • 5.5. Payment
    • Breakdown of Payment Methods Used in E-Commerce, in % of Orders, 16 Months to April 2018
    • Breakdown of E-Commerce Transactions by Payment Method, in %, April 2018
    • Top Payment Methods Accepted in Online Shops of the Top 100 Retailers in Turkey, in % of Top 100 Retailers with an Online Shop, July 2018
    • Top 3 Credit Cards Accepted in Online Shops of the Top 100 Retailers in Turkey, in % of Top 100 Retailers Accepting Credit Cards in Their Online Shops, July 2018
    • Number of Domestic E-Commerce Transactions with Domestic Bank Cards, in millions, and Value, in TRY million, Q1 2016 - Q2 2019
  • 5.6. Delivery
    • Share of Online Shoppers Whose Purchase Decision Is Affected by Delivery Costs and Speed, in %, February 2018
  • 5.7. Players
    • Top 10 E-Commerce Platforms Purchased From, by Product Category, in % of Online Shoppers Purchasing Each Category, September 2018

6. Czech Republic

  • 6.1. Trends
    • Devices Used to Shop Online, in % of Online Shoppers, June 2018
    • M-Commerce Share of Retail Sales, in %, 2018 & 2019f
  • 6.2. Sales & Share
    • B2C E-Commerce Sales, in CZK billion, 2018 & 2019f
    • B2C E-Commerce Share of Retail Sales, in %, 2018
  • 6.3. Internet Users & Online Shoppers
    • Internet Penetration, in % of Individuals, 2012 - 2018
    • Online Shopper Penetration, in % of Individuals, 2012 - 2018
  • 6.4. Products
    • Product Categories Purchased Online, in % of Online Shoppers, 2017 & 2018
  • 6.5. Payment
    • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, July 2018
    • Breakdown of E-Commerce Transactions by Payment Method, in %, April 2018
  • 6.6. Delivery
    • Breakdown of Expectations of Free Delivery Depending on the Order Value, in % of Online Shoppers, May 2019
    • Delivery Methods Preferred in E-Commerce, in % of Online Shoppers, June 2018
  • 6.7. Players
    • Top 5 Online Shopping Websites, incl. Total Number of Visits on Desktop and Mobile, in millions, Czech Republic's Share of Total Visits on Desktop, in %, Average Visit Duration, Pages Per Visit and Bounce Rate, September 2019

7. Greece

  • 7.1. Trends
    • Breakdown of Main Devices Used to Shop Online, in % of Online Shoppers, 2018
    • Research and Purchase Behavior, in % of Respondents, 2018
  • 7.2. Sales & Shares
    • B2C E-Commerce Sales, in EUR billion, 2018 & 2019f
  • 7.3. Internet Users & Online Shoppers
    • Internet Penetration, in % of Individuals, 2012 - 2018
    • Online Shopper Penetration, in % of Individuals, 2012 - 2018
  • 7.4. Products
    • Product Categories Purchased Online, in % of Online Shoppers, 2017 & 2018
  • 7.5. Payment
    • Top Payment Methods Used in E-Commerce, in % of Online Shoppers, 2018
  • 7.6. Delivery
    • Top 3 Delivery-Related Problems in E-Commerce, in % of Online Shoppers, 2018
  • 7.7. Players
    • Top 5 Online Shopping Websites, incl. Total Number of Visits on Desktop and Mobile, in millions, Greece's Share of Total Visits on Desktop, in %, Average Visit Duration, Pages Per Visit and Bounce Rate, September 2019

8. Romania

  • 8.1. Trends
    • Top Reasons To Buy Online, in % of Online Shoppers, May 2018
    • Devices Used to Shop Online, in % of Online Shoppers, June 2018
    • Average E-Commerce Transaction Value, by Mobile and Desktop, in EUR, 2018
  • 8.2. Sales & Shares
    • B2C E-Commerce Sales, in EUR billion, 2017 & 2018
    • B2C E-Commerce Share of Retail Sales, in %, 2016 - 2018
  • 8.3. Internet Users & Online Shoppers
    • Internet Penetration, in % of Individuals, 2012 - 2018
    • Online Shopper Penetration, in % of Individuals, 2012 - 2018
  • 8.4. Products
    • Product Categories Purchased Online, in % of Online Shoppers, 2017 & 2018
  • 8.5. Payment
    • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, July 2018
    • Breakdown of E-Commerce Transactions by Payment Method, in %, April 2018
    • Breakdown of Online Card Payments, by Desktop and Mobile, in %, 2018
  • 8.6. Delivery
    • Share of Online Shoppers Demanding Shorter Delivery Times, e.g. Same Day Delivery, in %, 2018
    • Delivery Methods Preferred in E-Commerce, in % of Online Shoppers, June 2018
  • 8.7. Players
    • Top 5 Online Shopping Websites, incl. Total Number of Visits on Desktop and Mobile, in millions, Romania's Share of Total Visits on Desktop, in %, Average Visit Duration, Pages Per Visit and Bounce Rate, September 2019
    • Revenues of the Top 1 E-Commerce Market Player (eMag), in RON billion, 2017 & 2018

9. Hungary

  • 9.1. Trends
    • Devices Used to Shop Online, in % of Online Shoppers, June 2018
    • Number of Cross-Border Online Shoppers, in millions, and Cross-Border E-Commerce Spending, in HUF billion, 2018
    • Share of Online Shoppers Making Purchases via Smartphone, in %, May 2017 & April 2019
  • 9.2. Sales & Shares
    • B2C E-Commerce Sales, in HUF billion, 2014 & 2018
    • B2C E-Commerce Share of Total Retail Sales, in %, 2018
  • 9.3. Internet Users & Online Shoppers
    • Internet Penetration, in % of Individuals, 2012 - 2018
    • Online Shopper Penetration, in % of Individuals, 2012 - 2018
  • 9.4. Products
    • Product Categories Purchased Online, in % of Online Shoppers, 2017 & 2018
  • 9.5. Payment
    • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, July 2018
  • 9.6. Delivery
    • Delivery Methods Preferred in E-Commerce, in % of Online Shoppers, June 2018
  • 9.7. Players
    • Top 5 Online Shopping Websites, incl. Total Number of Visits on Desktop and Mobile, in millions, Hungary's Share of Total Visits on Desktop, in %, Average Visit Duration, Pages Per Visit and Bounce Rate, September 2019

10. Ukraine

  • 10.1. Trends
    • Breakdown of Devices Used for Online Shopping, in % of Online Purchases, 2018
    • Share of Internet Users Who Research Product Information and Place Orders Online via Smartphone, in %, 2018
    • Share of Online Shoppers Purchasing via Mobile Shopping Apps, in %, 2018
  • 10.2. Sales & Shares
    • B2C E-Commerce Sales, in UAH billion, 2016 - 2019f
    • B2C E-Commerce Share of Total Retail Sales, in %, 2018
  • 10.3. Internet Users & Online Shoppers
    • Internet Penetration, in % of Individuals, 2010 - 2019f
    • Online Shopper Penetration, in % of Individuals, 2012 - 2018
    • Breakdown of Online Shoppers, by Age Group and Gender, in %, 2018
  • 10.4. Products
    • Top Product Categories Purchased Online, in % of Online Shoppers, 2018
  • 10.5. Payment
    • Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, April 2018
  • 10.6. Delivery
    • Delivery Methods Preferred in E-Commerce, in % of Online Shoppers, April 2018
  • 10.7. Players
    • Top E-Commerce Websites Used, in % of Online Shoppers, May 2018
    • Top 3 Reasons for Buying Online From a Particular Website, in % of Online Shoppers, 2018

11. Slovakia

  • 11.1. Trends
    • Devices Used to Shop Online, in % of Online Shoppers, June 2018
  • 11.2. Sales & Shares
    • B2C E-Commerce Sales, in EUR billion, Year-on-Year Change, in %, and Share of Total Retail Sales, in %, 2018
  • 11.3. Internet Users & Online Shoppers
    • Internet Penetration, in % of Individuals, 2012 - 2018
    • Online Shopper Penetration, in % of Individuals, 2012 - 2018
  • 11.4. Products
    • Product Categories Purchased Online, in % of Online Shoppers, 2017 & 2018
  • 11.5. Payment
    • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, July 2018
  • 11.6. Delivery
    • Delivery Methods Preferred in E-Commerce, in % of Online Shoppers, June 2018
  • 11.7. Players
    • Top 5 Online Shopping Websites, incl. Total Number of Visits on Desktop and Mobile, in millions, Slovakia's Share of Total Visits on Desktop, in %, Average Visit Duration, Pages Per Visit and Bounce Rate, September 2019

12. Bulgaria

  • 12.1. Sales & Shares
    • B2C E-Commerce Sales in Europe, in EUR million, and Year-on-Year Change, in %, 2013 - 2018e
  • 12.2. Internet Users & Online Shoppers
    • Internet Penetration, in % of Individuals, 2012 - 2018
    • Online Shopper Penetration, in % of Individuals, 2012 - 2018
  • 12.3. Products
    • Product Categories Purchased Online, in % of Online Shoppers, 2017 & 2018
  • 12.4. Payment
    • Top Payment Methods Used in E-Commerce, in % of Online Shoppers, July 2019
  • 12.5. Players
    • Top 5 Online Shopping Websites, incl. Total Number of Visits on Desktop and Mobile, in millions, Bulgaria's Share of Total Visits on Desktop, in %, Average Visit Duration, Pages Per Visit and Bounce Rate, September 2019

13. Belarus

  • 13.1. Trends
    • Breakdown of Online Purchases by Device Used, by Age Group, in % of Online Shoppers, March 2018
    • Top 5 Reasons to Shop from Cross-Border Websites, in % of Online Shoppers, March 2018
  • 13.2. Sales & Shares
    • B2C E-Commerce Sales, in USD million, 2017 & 2018
    • B2C E-Commerce Share of Total Retail Sales, in %, 2017 & 2018
  • 13.3. Internet Users & Online Shoppers
    • Internet Penetration, in % of Individuals, 2013 - 2018
    • Online Shopper Penetration, in % of Individuals, March 2018
    • Breakdown of Online Shoppers by Those Who Purchase Most Products Online, Purchase Equally Over the Internet and In-Store, Purchase Over the Internet Sometimes, but Prefer In-Store Shopping and Who Rarely Purchase Online, in %, March 2018
  • 13.4. Products
    • Products Purchased Online, by Purchased in the Last 12 Months, Purchased Most Frequently in the Past Year and Purchased at Least Once Online, in % of Online Shoppers, March 2018
  • 13.5. Payment
    • Breakdown of Payment Methods Used in Last Online Purchase, in % of Online Shoppers, 2018
  • 13.6. Delivery
    • Breakdown of Delivery Options Used in E-Commerce, in % of Deliveries, November 2018
  • 13.7. Players
    • Top E-Commerce Websites Used, in % of Online Shoppers, March 2018

14. Croatia

  • 14.1. Trends
    • Devices Used to Shop Online, in % of Online Shoppers, June 2018
  • 14.2. Sales & Shares
    • B2C E-Commerce Sales, in EUR billion, Year-on-Year Change, in %, and Share of Total Retail Sales, in %, 2018
  • 14.3. Internet Users & Online Shoppers
    • Internet User Penetration and Online Shopper Penetration, in % of Individuals, 2018
  • 14.4. Products
    • Product Categories Purchased Online, in % of Online Shoppers, 2017 & 2018
  • 14.5. Payment
    • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, July 2018
    • Breakdown of Payment Methods Most Used in E-Commerce, in % of Online Shoppers, by Online Shoppers With a Bank Account and Online Shoppers With a Credit Card, 2018
    • Share of Online Shoppers Who Save Card Information for Future Purchases, in % of Online Shoppers With a Bank Account, 2018
    • Most Important Payment-Related Criteria in E-Commerce, in % of Online Shoppers, July 2018
    • Most Important Payment-Related Barriers in E-Commerce, in % of Online Shoppers, July 2018
    • Top 5 Payment Methods Accepted in Online Shops, in % of E-Commerce Merchants, February 2019
  • 14.6. Delivery
    • Delivery Methods Preferred in E-Commerce, in % of Online Shoppers, June 2018
    • Delivery Services Used by E-Commerce Merchants, in %, 2018
  • 14.7. Players
    • Top 5 Online Shopping Websites, incl. Total Number of Visits on Desktop and Mobile, in millions, Croatia's Share of Total Visits on Desktop, in %, Average Visit Duration, Pages Per Visit and Bounce Rate, September 2019

15. Slovenia

  • 15.1. Trends
    • Devices Used to Shop Online, in % of Online Shoppers, June 2018
  • 15.2. Sales & Shares
    • B2C E-Commerce Sales, in EUR billion, Year-on-Year Change, in %, and Share of Total Retail Sales, in %, 2018
  • 15.3. Internet Users & Online Shoppers
    • Internet Penetration, in % of Individuals, 2012 - 2018
    • Online Shopper Penetration, in % of Individuals, 2012 - 2018
  • 15.4. Products
    • Product Categories Purchased Online, in % of Online Shoppers, 2017 & 2018
  • 15.5. Payment
    • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, July 2018
  • 15.6. Delivery
    • Delivery Methods Preferred in E-Commerce, in % of Online Shoppers, June 2018
  • 15.7. Players
    • Top 5 Online Shopping Websites, October 2019
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