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市場調查報告書

西歐在線支付方式(2021)

Western Europe Online Payment Methods 2021

出版商 yStats.com GmbH & Co. KG 商品編碼 1014543
出版日期 內容資訊 英文 149 Pages
商品交期: 最快1-2個工作天內
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西歐在線支付方式(2021) Western Europe Online Payment Methods 2021
出版日期: 2021年06月15日內容資訊: 英文 149 Pages
簡介

西歐消費者仍然傾向於選擇借記卡和信用卡進行在線電子商務購買。然而,在新型冠狀病毒感染 (COVID-19) 危機之後,即使在現金基礎強勁的西歐國家,非接觸式支付和移動支付的使用也在擴大。例如,在英國,2020 年十分之九的卡購買是非接觸式的,而在荷蘭,非接觸式份額逐年增加,佔 2020 年總交易量的一半以上。...

本報告分析了西歐國家在線支付方式的趨勢,分析了全球和歐洲內部在線支付方式的選擇和使用趨勢、主要支付方式的趨勢以及用戶和支付數量。我們將為您提供諸如付款金額的變化和預測以及每個國家/地區的詳細趨勢等信息。

目標區域:

西歐

本報告中提到的公司:

Paypal、Klarna、Stripe、Robinhood、Checkout.com、Sentenial、Unifiedpost Group、Crossinx GmbH、Amazon Pay、Bancontact、VIPPS、美國運通、Apple Pay、Google Pay、Ingenico、Globo、Farfetch、Mango、Veepee、Nuapay 、萬事達卡、Visa、Clearpay、Openpay、LayBuy、Splitit、iDeal、Bankgirocentralen、Bankgirot、丹麥銀行、Handelsbanken、Nordea、瑞典銀行、SEB、OP 金融集團

目錄

第一章管理總結

第 2 章世界市場趨勢

  • 主要在線支付方式:受訪者百分比(2020 年 8 月)
  • 消費者明年考慮使用的主要支付方式:消費者佔比(2021 年 3 月)
  • 可用的主要支付方式 --B2C/B2B:支付決策者的百分比(2020 年)
  • m 電子商務交易額-電子商務交易總額的比率 (2021/2025)
  • 二維碼支付:佔數字錢包支付總額的百分比(2020/2025)
  • 加密貨幣識別:千禧一代客戶百分比(2021 年 3 月)
  • 欺詐活動的主要支付方式:欺詐活動/結算專家的百分比(2020 年 8 月)
  • 電子商務欺詐造成的損失(2020/2021)
  • 人臉識別支付用戶數(2020/2025)
  • 使用語音識別確認交易的用戶數量(2020/2025)
  • 可能轉向數字銀行的在線消費者:受訪者百分比(2020 年 12 月)

第 3 章歐洲

  • 全區概況
  • 西歐
    • 英國
    • 德國
    • 法國
    • 西班牙
    • 意大利
    • 荷蘭
    • 瑞士
    • 瑞典
    • 比利時
    • 挪威
    • 丹麥
    • 芬蘭
    • 奧地利
    • 葡萄牙
目錄
Product Code: 1531

Online payment methods followed an upward trend in Western Europe amid COVID-19: new yStats.com report.

The latest publication from Germany-based online research firm yStats.com, "Western Europe Online Payment Methods 2021" provides insights into the current state and future trends of the online payment market in the countries of Western Europe. The publication reveals that consumer interest towards digital payment is increasing in the region and that COVID-19 resulted in a faster transition from cash.

Western European consumers still tend to choose cards for online purchases

During the COVID-19 health crisis, debit and credit cards and E-Wallets such as PayPal appeared to be the most used payment methods when it comes to E-Commerce. Moreover, in some markets of Western Europe, including Germany and Italy, digital wallets even outpaced the cards. Furthermore, in Germany, Norway, Finland and Sweden direct payments via online banking ranked third among the most preferred payment methods for online shopping. Meanwhile, in Belgium, the Netherlands, and Denmark the third place was taken by various mobile apps, such as Banconect and Swish. Moreover, Bancontact online services accounted for nearly half of all B2C E-Commerce payments in 2020 in Belgium, and Swedish Swish was preferred by one-fifth of the Internet users in the country for online payments, according to recent research cited by yStats.com.

Contactless and mobile payments are accelerating in Western Europe

Furthermore, despite the strong cash culture in Western Europe, mobile payment adoption started increasing in the region, especially after the onset of the COVID-19 pandemic. The number of proximity mobile payment users in this part of Europe was predicted to increase steadily by CAGR 6% from 2020 to 2023. At the same time the preference for cash payments dropped compared to 2020. Moreover, contactless payments gained momentum during COVID-19. For example, in the UK, in 2020, every nine in ten purchases made with a card was contactless and, in the Netherlands, the share of contactless is increasing yearly, and in 2020 it constituted more than half of the total transaction value.

Covered Regions:

Western Europe.

Companies Mentioned:

Paypal, Klarna, Stripe, Robinhood, Checkout.com, Sentenial, Unifiedpost Group, Crossinx GmbH, Amazon Pay, Bancontact, VIPPS, American Express, Apple Pay, Google Pay, Ingenico, Glovo, Farfetch, Mango, Veepee, Nuapay, Mastercard, Visa, Clearpay, Openpay, LayBuy, Splitit, iDeal, Bankgirocentralen, Bankgirot, Danske bank, Handelsbanken, Nordea, Swedbank, SEB, OP Financial Group.

Table of Contents

1. Management Summary

2. Global Developments

  • Top Online Payment Methods, in % of Respondents, August 2020
  • Top Payment Methods Consumers Consider Using In the Next Year, in % of Consumers, March 2021
  • Top Payment Methods Available, by B2C and B2B, in % of Payment Decision-Makers, 2020
  • Share of Mobile Commerce Transaction Value, in % of Overall E-Commerce Transactions Value, 2021e & 2025f
  • Share of QR Code Payments, in % of All Digital Wallet Transactions, 2020 & 2025f
  • Perception of Cryptocurrency, in % of Millennial Customers, March 2021
  • Top Payments Methods For Fraud Actions, in % of Fraud & Payment Professionals, August 2020
  • Value of Losses Due to E-Commerce Fraud, in USD billion, 2020 & 2021e
  • Number Of Users Making Payment With Facial Recognition, in billions, 2020 & 2025f
  • Number Of Users Who Will Be Confirming Transactions With Voice Recognition, in millions, 2020 & 2025f
  • Share of Online Consumers, by Likelihood Of Switching To A Digital-Only Bank, in % of Respondents, December 2020

3. Europe

  • 3.1. Regional
    • Overview of Online & Mobile Trends, June 2021
    • Overview of News About Payment Industry Players, June 2021
    • Overview of The Council of the European Union's Plans Regarding Payment System, June 2021
    • Profile of Real-Time Payments, and Objectives of the European Commission for 2021, June 2021
    • Values of real-time Payments, in USD trillion, and Share of West Europe in the World's Total, in %, 2020 & 2025f
    • Share of SCT Inst in All SEPA Credit Transfer Transactions, October 2019 - September 2020
    • Average Daily Transaction Value via RT1 Real-Time Payments, in EUR million, and Month-on-Month Change, in %, January 2020 - November 2020
    • Top Payment Methods Preferred, in % of Respondents, September 2020
    • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, by 12 Selected Countries, May 2020
    • Breakdown of Select Payment Methods Offered by Merchants, by "Growth" and "Non-Growth" Mindsets of Merchants, in %, September 2020
    • Consumers Who Shopped Online Via Mobile Phone/Tablet At Least Once, by 12 Selected Countries, in % of Consumers, May 2020
    • Payment Behaviors When Shopping In Stores Impacted by COVID-19, in % of Respondents, September 2020
    • Consumers Who Were Willing To Share Their Data, by Country, in % of Consumers, March 2020
    • Breakdown of Organizations Where Consumers Share Their Personal Data, by the Degree of Willingness, in % of Consumers, March 2020
    • Proximity Mobile Payment Users, in millions, and Year-on-Year Change, in %, 2019 - 2023f
  • 3.2. Western Europe
    • 3.2.1. UK
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Share of Contactless Card Payments Made In Stores, in % of Card Payments, 2020
      • Top Preferred Payment Methods, in % of Consumers, January 2021
      • Breakdown of Credit and BNPL Providers Used, in % of Respondents, October 2020
      • Value of Debit Card Spending, in GBP billion, July 2019 & July 2020
      • Value of Credit Card Spending, in GBP billion, July 2019 & July 2020
      • Value of Faster Payments via Pay.uk, in GBP billion, and Year-on-Year Change, in %, December 2019 - December 2020
      • Shares of Faster Payments in Total Payments, in %, November 2019 & November 2020
      • Cryptocurrency Adoption Rates, by Age Groups, in % of Current and Previous Cryptocurrency Owners, December 2018 & December 2019
      • Use of Cryptocurrencies, in % of Current and Previous Cryptocurrency Owners, December 2019
      • Breakdown of Adults' Attitudes Towards the Potential Increase of The Limit for Contactless Transactions, in %, February 2021
      • Top 3 Factors To Encourage Consumers To Try Open Banking Payment Method, in % of Online Shoppers, January 2021
      • Share of Consumers Who Did not Complete a Payment Online, in%, & Top Reasons for Not Completing a Payment Online, in % of Online Shoppers, January 2021
    • 3.2.2. Germany
      • Breakdown of E-Commerce Payment Methods, in % of E-Commerce Sales, 2020e
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, in % of Consumers, January 2021
      • Breakdown of Preferred Payment Methods in Cross-Border B2C E-Commerce, incl., PayPal, Visa Credit Cards and MasterCard, in % of Online Retailers, Q1 2020
      • BNPL Adoption Rate, in % of Respondents Aware of BNPL, and Breakdown of Respondents Attitude Towards BNPL Usage in the Future, by Consumer Type, in % of BNPL Users, 2020
      • Breakdown of the Channels of the Last BNPL Payment, and the Potential BNPL Channel, in % of Respondents, 2020
      • Top Payment Methods Offered in Online Stores, in % of Online Retail Store Owners, February 2021
      • Breakdown of Payment Methods Offered in Online Stores, by Size of Enterprises, in % of Online Retail Store Owners, February 2021
      • Share Online Retail Store Owners Who Plan and Do not Plan to Offer Additional Payment Methods in the Future, in %, February 2021
      • Breakdown of Payment Methods That Will be More or Less Popular Among Customers in the Upcoming Years, by Decrease and Increase in Popularity, in % of Online Retail Store Owners, February 2021
      • Breakdown of Payment Methods That Will be More or Less Popular Among Customers in the Upcoming Years, by Decrease and Increase in Popularity, in % of Online Retail Store Owners, February 2021
      • Top Drivers of Sharing Personal Financial Data With a Primary Bank/Third Party Provider, in % of Internet Users, December 2020
      • Top Factors to Consider Sharing Financial Data With a Bank/Third Party Provider, in % of Internet Users, December 2020
      • Attitudes of Consumers Towards 2-Factor Authentication, August 2020
      • Top Factors Considered When Shopping & Paying Online, in % of Respondents, August 2020
      • Breakdown of Attitudes Towards a New EU Regulation for Online Payments, in % of Respondents, August 2020
      • Breakdown of Additional Authentication Types When Paying Online, in % of Respondents, August 2020
      • Online Banking Services Used For the First Time During Lockdown, in % of Adults, June 2020
      • Share of Adults Who Considered Annoying Not Being Able to Use Contactless Payment, in %, June 2020
      • Top Innovative Contactless Payments Emerged During COVID-19, in % of Adults, June 2020
    • 3.2.3. France
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Top Preferred Payment Methods, in % of Consumers, January 2021
      • Online Banking Services Used For the First Time During Lockdown, in % of Adults, June 2020
      • Share of Adults Who Considered Annoying Not Being Able to Use Contactless Payment, in %, June 2020
      • Top Innovative Contactless Payments Emerged During COVID-19, in % of Adults, June 2020
    • 3.2.4. Spain
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Payment Methods Used For Online Purchases, in % of Respondents, 2019 & 2020
      • Online Banking Services Used For the First Time During Lockdown, in % of Adults, June 2020
      • Share of Adults Who Considered Annoying Not Being Able to Use Contactless Payment, in %, June 2020
      • Top Innovative Contactless Payments Emerged During COVID-19, in % of Adults, June 2020
      • Share of Consumers Who Purchased and Did not Purchase Via a Mobile or a Tablet In the Last 12 Months, in %, 2019 & 2020
      • Share of Factors Valued the Most in Online Payments, in % of Respondents, 2019 & 2020
    • 3.2.5. Italy
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Value of Contactless Payment Transactions, in EUR billion, 2018 - 2020
      • Value of Mobile & Wearable Payment Transactions In Stores, in EUR billion, 2019 & 2020
      • Value of Mobile Payment Transactions Outside the Store Transactions, in EUR billion, 2016 - 2020
      • Online Banking Services Used For the First Time During Lockdown, in % of Adults, June 2020
      • Share of Adults Who Considered Annoying Not Being Able to Use Contactless Payment, in %,June 2020
      • Top Innovative Contactless Payments Emerged During COVID-19, in % of Adults, June 2020
    • 3.2.6. Netherlands
      • Breakdown of Preferred Payment Methods, in % of Respondents, 2019 & 2020
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Volume of Payment Transactions, by Credit Card, Debit Card and Cash, in billions, 2010 - 2020
      • Value of Payment Transactions, by Credit Card, Debit Card and Cash, in EUR billion, 2010 - 2020
      • Breakdown of Transactions Value, by Payment Methods, in % of Total Transactions Value, 2015 - 2020
      • Share of Top 3 Payment Methods, incl. Online Purchases & Spending, in % of Total Local & Cross-Border Market Share, 2020e
      • Share of Real-Time Payments in Total Single Credit Transfers, in %, November 2020
      • Volume of Real-Time Payments, in thousands, February 2019 & October 2020
    • 3.2.7. Switzerland
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Breakdown of Payment Methods Used for Online Purchases, in % of Respondents, December 2020
      • Breakdown of Reasons to Choose an Online Payment Methods, in % of Respondents, December 2020
      • Value of Real-Time Payments via the Swiss Interbank Clearing (SIC) System, In CHF billion, and Year-on-Year Change, in %, January 2020 - October 2020
    • 3.2.8. Sweden
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Project 27 Overview, June 2021
      • Share of Daily Real-Time Payments via the Bankgirot System, in % of Total, 2020
      • Number of Processed Transactions in the Bankgirot Real-Time Payment System, in millions, and Year-on-Year Growth, in %, January 2020 - November 2020
    • 3.2.9. Belgium
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Top Payment Methods When Shopping Online, in %, H1 2020
      • Share of Respondents Aged 65-74 Year Old Who Made Contactless Payment At Least Once, in %, 2020 & 2021
      • Share of Respondents Who Paid Via Smartphone At Least Once, in %, 2020 & 2021
      • Share of Respondents Who Purchased Online Via a Mobile Device In the Last 12 Months, in %, 2019 & 2020
      • Breakdown of Shopping Channels To Be Considered In the Future When Purchasing New Products/Services Online, in % of Respondents, April 2020
    • 3.2.10. Norway
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
    • 3.2.11. Denmark
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
    • 3.2.12. Finland
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Breakdown of Payment Methods Preferred When Shopping Online, in % of Consumers, May 2020
    • 3.2.13. Austria
      • Breakdown of Preferred Payment Methods, in % of Internet Users, December 2020
      • Top Preferred Payment Methods, by Age Groups, in % of Internet Users, December 2020
      • Breakdown of Payment Methods Used for Online Purchases, in % of Respondents, December 2020
      • Breakdown of Reasons to Choose an Online Payment Method, in % of Respondents, December 2020
      • Top Internet Fraud Cases, in % of Respondents, November 2020
      • Factors That Would Make Online Shoppers Feel More Secure About Online Shopping, in % of Respondents, November 2020
    • 3.2.14. Portugal
      • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2020
      • Online Banking Services Used For the First Time During Lockdown, in % of Adults, June 2020
      • Share of Adults Who Considered Annoying Not Being Able to Use Contactless Payment, in %, June 2020
      • Top Innovative Contactless Payments Emerged During COVID-19, in % of Adults, June 2020