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The Global Market for Mobile Public Safety Solutions

出版商 VDC Research Group, Inc. 商品編碼 298135
出版日期 內容資訊 英文 25 Pages; 31 Exhibits
商品交期: 最快1-2個工作天內
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全球行動公共安全性解決方案市場 The Global Market for Mobile Public Safety Solutions
出版日期: 2014年03月07日 內容資訊: 英文 25 Pages; 31 Exhibits



  • 主要調查結果


  • 概要
  • 5年預測:可合作、互相運用的通訊所促進的成長
  • 公共安全性行動預算及下一代網路必要條件
  • 主要的公共安全性投資的促進要素、應用、引進障礙



  • 流通管道趨勢:能信賴的顧問是誰?
  • 決策者對專門服務合作夥伴有何期待?
  • 見解、洞察:對應公共安全性通訊的目的




Inside this Report

The changing face of public safety - especially in response to increased needs for agile emergency response and cross-agency communications - demands improved mobile communications and computing solutions. Mobile applications and wireless data services are increasing the opportunity for enhanced public safety response, improved coordination, and emergency communications. The need for dispatching centers to integrate text messaging and SMS for emergency communications and responder alerts is increasing as new forms of communications and social media permeate public safety services. Next-generation public safety solutions are providing broader cross-jurisdictional access to records systems, augmenting existing land mobile radio systems with interoperable broadband wireless systems for voice, video, and data and extending data connectivity to all first responders across all patrol types.

What questions are addressed?

  • What is the market size and opportunity for public safety mobility solutions?
  • How are participating vendors augmenting their mobile solution range?
  • With which mobile solution areas are vendors having the most success?
  • Which mobile public safety applications represent the greatest growth opportunities?
  • How are developments like FirstNet impacting public safety communications solutions?

Executive Summary

Public safety organizations are shifting to big data and away from individual (often siloed) databases and business intelligence, as public sector organizations become savvier about using all data from internal and external sources to improve decision-making. In 2014, more government leaders will develop strategies to quantify, capture, and find ways to use their data operationally and make some sense of the chaos. Agencies will add real-time data flows, aggregate public/private sector video, access social media, and link data to command centers and control rooms to improve incident management performance. Citizens have increasing expectations of the agencies that serve them, and threats are changing.

For the past 15 years, the market has seen a consolidation in terms of technologies (TETRA and P25) and vendors to deploy private networks and provide dedicated mission-critical voice services. This consolidation has led to limitations in developing the communications services capabilities at the same pace as the commercial mobile communications systems. For instance, mobile broadband has become widely available while public safety networks remain focused on voice services. Although many of these legacy systems will remain in place, we are witnessing a significant shift in public safety communications system design and capabilities.

[Data available in full report]

Key Findings

  • Public safety mobility solutions will be a $X.X billion market in 2014 and grow at a X.X% CAGR through 2017 to reach $X.X billion. This pace placed the public safety sector ahead of other government agencies.
  • Rugged mobile devices are entrenched in several public safety applications, especially for in-vehicle deployments. However, overall investments in rugged mobile devices have slowed as public safety organizations have postponed upgrades to their legacy solutions. One recent development is the increased evaluation of rugged tablets as an alternative to notebooks used in vehicles.
  • Consumer mobile devices continue to be used for a variety of public safety use cases as the debate of what constitutes an appropriate public safety mobile device continues. We expect to see more agencies testing consumer-grade devices in public safety use cases to determine levels of “good enough.”
  • Mobile communications security is becoming more important at all levels of government and represents the second-most important mobile selection criteria behind device quality. Although organizations hope to maintain as much communications on private networks as possible, the use of commercial devices and networks is driving greater software and hardware encryption and dual-factor authentication solutions.
  • A variety of applications are driving next-generation public safety solutions, including situational awareness, surveillance, disaster response and recovery and reporting. The use of in-vehicle digital video recorders - currently used by nearly half of respondents - is becoming more widely deployed as the use and value of digital evidence is further established.
  • Voice communications will continue to be the primary driver and support channel for public safety operations. Even with ongoing discussions of public safety LTE broadband, agencies will continue to migrate and deploy new digital LMR radio networks for the foreseeable future. Growing needs for interoperable communications and the drive to do “more with less” will continue to push agencies to work together to share infrastructure. Demand for software solutions that enable seamless interoperability among devices running on private and commercial networks will continue to scale.

Global Market Ideas & Insights

At a Glance

Exhibit 1: Current and forecast global public safety mobility
solutions revenues by regional market (US $B)

Five Year Forecast: Collaboration and Interoperable Communications Driving Growth

VDC's forecast shows that the global market for mobile solutions (inclusive of mobile hardware, professional services and mobile software) will grow by X.X% annually through 2017, reaching $X.X billion. The market for mobility solutions for public safety reached $X.X billion in 2013. (Note: These figures do not include LMR solutions, which represent approximately an additional $X billion in annual public safety spend). Mobile hardware represents approximately XX% of annual spend and is projected to grow by X.X% annually through 2017. VDC estimates that more than X million mobile devices will be deployed to frontline public safety workers in 2014 and reach X million shipments by 2017. The opportunity spans multiple form factors including rugged mobile devices and commercial/consumer devices, with smartphones and tablets representing the strongest growth drivers.

While devices used to support mission-critical public safety applications are issued directly by the organization, the use of personal devices by public safety workers is growing. According to our research, XX% of public safety organizations currently have a form of BYOD support program. However, an additional XX% allow employees to use personal devices at work. While these personal devices are not intended to support frontline applications, their growing ubiquity is driving public safety organizations to reconsider their BYOD policies and support security frameworks to protect sensitive data and communications.

As mobile public safety applications grow in complexity and sophistication and continue to extend beyond legacy computer-aided dispatch (CAD) and records management systems (RMS), demand for mobile software and professional services to address these needs is set to expand. VDC expects mobile software and professional service investments in the public safety sector to grow from $1.7 billion in 2013 to exceed $X.X billion by 2017, representing an annual growth of almost XX%.

XX Commercial in Confidence.

About this Report

VDC Research's i2: ideas & insights reports provide clients with deep insights into product, market, channel, and competitive strategies and tactics. Using deep and rich datasets based on extensive primary research, the i2 reports provide clients with the insights they need to make strategic decisions for their business about the markets they are in and the markets they want to be in. Coverage includes a combination of market sizing, segmentation, forecasting, end-user requirements analysis, competitive analysis, and more.

Table of Contents

Executive Summary

  • Key Findings

Global Market Ideas & Insights

  • At a Glance
    • Exhibit 1: Current and forecast global public safety mobility solutions revenues by regional market (US $B)
  • Five-Year Forecast: Collaboration and Interoperable Communications Driving Growth
    • Exhibit 2: Global public safety mobile software revenues by application (US $M)
  • Public Safety Mobile Budgets and Next-Generation Network Requirements
    • Exhibit 3: Annual public safety mobile budget change
    • Exhibit 4: Relative bandwidth requirement by public safety applications (x=unit of bandwidth required)
  • Leading Public Safety Investment Drivers, Applications and Adoption Barriers
    • Exhibit 5: Primary public safety benefits driving mobile solution ROI
    • Exhibit 6: Public safety mobile applications currently supported or plan to support
    • Exhibit 7: Primary public safety mobile solution investment barriers
    • Exhibit 8: Has your public safety organization deployed digital video recorders in your vehicles?

Mobile Devices: Functionality Requirements and Form Factor Trends

  • Exhibit 9: Current and forecast global public safety rugged mobile device revenues by form factor (US $M)
  • Exhibit 10: Global public safety mobile device revenues by form factor (US $M)
  • Exhibit 11: Most important capabilities in the selection of a mobile device for public safety applications

Competitive Landscape

  • Channel Trends: Who are the Trusted Advisors?
    • Exhibit 12: Most important capabilities in the selection of a mobile systems deployment and integration partner
  • What Decision-Makers Look for From Their Professional Services Partners
    • Exhibit 13: Most important capabilities in the selection of a support services vendor to maintain an organization's mobile deployment
  • Ideas & Insights: Meeting Public Safety Communications Goals

Additional Exhibits

  • Exhibit 14: Does your public safety currently stream video wirelessly to police vehicles?
  • Exhibit 15: What - if any - type of formal BYOD (bring your own device) policy do you have in place?
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