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全球現場行動性(Field Mobility)解決方案市場

The Global Market for Field Mobility Solutions

出版商 VDC Research Group, Inc. 商品編碼 297174
出版日期 內容資訊 英文 20 Pages; 35 Exhibits
商品交期: 最快1-2個工作天內
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全球現場行動性(Field Mobility)解決方案市場 The Global Market for Field Mobility Solutions
出版日期: 2014年03月06日 內容資訊: 英文 20 Pages; 35 Exhibits





  • 主要調查結果


  • 見解、洞察
    • 5年預測:踏實的成長
    • 投資促進要素、阻礙要素


  • 硬體設備預測



  • 解決方案選擇標準
  • 對耐用性態度的變化




This report is written for those responsible for making critical decisions regarding product, market, channel, and competitive strategy and tactics in addressing field mobile - including field service and sales - solutions. It includes market sizing including by hardware, professional services, and software, end-user requirements analysis, and overall market trends.

What questions are uestions are addressed?

  • How big is the mobile opportunity for field mobile solutions now and in the next five years?
  • What hardware platforms will dominate the field mobile landscape through 2017?
  • What mobile operating systems are field mobile technology buyers looking to implement?
  • What field mobile applications are organizations currently implementing and looking to implement in the next few years for service technicians and sales agents?
  • What barriers do field mobile technology buyers face in implementing new mobile technology?
  • What are the most important criteria to field mobile technology buyers when evaluating hardware, operating systems, and mobile applications?

Executive Summary

Field mobility solutions are becoming more complex to develop and manage because of rapidly changing preferences for device types, applications, and operating systems. Traditional solution architectures featuring rugged Windows-based computers running one or two applications are being relegated to a small percentage of the overall market. Enterprises are eager to run more field mobility solutions from smartphones and tablets and are using Web apps as an enabling technology. The transition to multiple-device, multiple-application, and multiple-OS environments is creating a significant need and market opportunity for mobility services, which are projected to grow at a higher rate than both field mobility hardware and software combined.

[Data available in full report]

Key Findings

  • The mobile-as-a-customer engagement platform is driving a new wave of field mobile investments. Although workforce productivity benefits of field mobile solutions are well documented and represent a key investment driver, the market is shifting from an operations-focused mentality to one where customer service and loyalty is the driving investment metric.
  • The consumerization of IT is reshaping the field mobility landscape. In 2017 traditional rugged handheld computers will account for only X percent of devices purchased for field mobility solutions. Four out of five field mobility workers will use either a tablet or a smartphone.
  • Many organizations plan to eventually replace their Windows Mobile devices with Android models, but there is still considerable support for Windows and for iOS. It will become common for organizations to support multiple mobile operating systems, which will raise the complexity of software maintenance and device management.
  • Most enterprise buyers recognize the value of field mobility solutions and believe they will attain ROI. Budget and other resource constraints are the leading barriers to increased adoption. These conditions are favorable for vendors that can minimize adoption costs and integration complexity; for example, through subscription or cloud-based offerings.
  • Demand for mobile device management (MDM) solutions is growing as organizations are supporting more devices, applications, and operating systems. VDC research reveals MDM adoption is poised to surge among midsize companies.

Global Market Overview and Forecast

Ideas & Insights

Five-Year Forecast: Growth Rates Consistent

Exhibit 1: Global mobile hardware, software, and
services revenue in field mobility (US $M)

The consumerization of IT is accelerating in the field mobility market, where smartphones and tablets will dominate future deployments at the expense of notebook and rugged handheld computers that have often been used in the past. In 2017, four out of every five devices deployed to support a field mobility project will either be a smartphone or a tablet, while ruggedized handhelds will account for just X percent of new deployed devices. The value proposition of ruggedized devices outside of highly specialized environments is being increasingly challenged as more ergonomic and user-friendly consumer devices equipped with accessories and protective cases are displacing more expensive rugged devices. Rugged vendors have been slow to respond to this threat and are only beginning to adapt their portfolios to better meet the sensibilities of today's end user.

Exhibit 2: Unit shipments of smartphones, tablet and
notebook computers for field mobility

The increasing buyer preference for consumer-type devices, where many manufacturers compete, will keep price pressure on manufacturers and will hold down spending growth. Hardware revenues in the field mobility market will increase X.X percent between 2012 and 2017, compared to X.X percent for software and X.X percent for services. However, annual unit growth is forecast to approach XX%, illustrating the shifting landscape. The growing need for organizations to create a consistent and secure user experience across the expanding portfolios of devices, operating systems, and applications they are supporting is a strong driver behind software and services spending.

XX Commercial in Confidence.

Table of Contents

Executive Summary

  • Key Findings

Global Market Overview and Forecast

  • Ideas & Insights
    • Five-Year Forecast: Growth Rates Consistent
      • Exhibit 1: Global mobile hardware, software, and services revenue in field mobility (US $M)
      • Exhibit 2: Unit shipments of smartphones, tablet and notebook computers for field mobility
    • Investment Drivers and Barriers
      • Exhibit 3: Importance of specific metrics for field mobility solutions
      • Exhibit 4: Planned support for major field mobility application software segments
      • Exhibit 5: Leading barriers to mobility investments
      • Exhibit 6: Current and future planned support for mobile device

Comparative Forecast by Segment

  • Hardware Forecast at a Glance
    • Exhibit 7A: Revenue forecast for major mobile device categories (US $M)
    • Exhibit 7B: Revenue forecast for major mobile device categories (US $M)
    • Exhibit 8: Unit shipment forecast for major mobile device categories

Software and Service Forecasts at a Glance

  • Exhibit 9: Field mobility software sales by regional market (US $M)
  • Exhibit 10: Field mobility services sales by regional market (US $M)

End-User Trends and Insights

  • Solution Selection Criteria
    • Exhibit 11: Most important criteria for mobile device selection
    • Exhibit 12: OS most likely to replace Windows Mobile 6.x
  • Changing Attitudes Toward Ruggedness
    • Exhibit 13: Percentage of deployed rugged computers organizations expect to replace with non-rugged models within three years
    • Exhibit 14: Perceptions of rugged computer technology

Recommendations and Conclusions

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