表紙
市場調查報告書
商品編碼
1027809

雲端型客服中心市場:產業分析·市場規模·佔有率·成長·趨勢·預測(2021年∼2031年)

Cloud-based Contact Center Market - Global Industry Analysis, Size, Share, Growth, Trends, and Forecast, 2021-2031

出版日期: | 出版商: Transparency Market Research | 英文 361 Pages | 商品交期: 最快1-2個工作天內

價格
  • 全貌
  • 簡介
  • 目錄
簡介

本報告提供全球雲端型客服中心市場調查,彙整市場概要,零組件·展開類型·企業規模·各業界的市場規模的變化與預測,各地區的詳細內容趨勢,市場成長要素及阻礙因素分析,價格趨勢,新型冠狀病毒感染疾病(COVID-19)的影響分析,競爭情形,主要企業簡介等資訊。

目錄

第1章 序文

第2章 假設與調查手法

第3章 摘要整理

第4章 市場概要

  • 市場定義
  • 科技/產品藍圖
  • 市場要素分析
    • 預測要素
    • 生態系統/價值鏈分析
    • 市場動態
  • 新型冠狀病毒感染疾病(COVID-19)的影響分析
    • 新型冠狀病毒感染疾病(COVID-19)對市場的影響
    • 終端用戶的感情分析:支出比較分析
    • 市場的短期的及長期性的影響
  • 市場機會的評估:各地區
    • 各零件
    • 各部署類型
    • 不同企業規模
    • 各業界
  • 競爭模式

第5章 全球雲端型客服中心市場分析與預測

  • 收益的變化與預測(2016年∼2031年)
    • 市場趨勢(2016年∼2020年)
    • 市場趨勢(2021年∼2031年)
  • 價格設定模式分析/價格趨勢分析

第6章 全球雲端型客服中心市場:各零件

  • 概要與定義
  • 市場區隔分析
  • 市場規模的變化與預測:各零件(2018年∼2031年)
    • 解決方案
    • 服務

第7章 全球雲端型客服中心市場:各部署類型

  • 概要與定義
  • 市場區隔分析
  • 市場規模的變化與預測:各部署類型(2018年∼2031年)
    • 公共雲端
    • 私有雲端
    • 混合

第8章 全球雲端型客服中心市場:不同企業規模

  • 概要與定義
  • 市場區隔分析
  • 市場規模的變化與預測:不同企業規模(2018年∼2031年)
    • 中小企業
    • 大企業

第9章 全球雲端型客服中心市場:各業界

  • 市場區隔分析
  • 市場規模的變化與預測:各業界(2018年∼2031年)
    • 銀行·金融服務·保險
    • 零售
    • 政府
    • 醫療保健
    • 製造
    • 媒體·娛樂
    • 通訊·IT
    • 旅遊、飯店
    • 其他(公共產業·教育)

第10章 全球雲端型客服中心市場:各地區

  • 主要調查結果
  • 市場規模的變化與預測:各地區(2018年∼2031年)
    • 北美
    • 歐洲
    • 亞太地區
    • 中東·非洲
    • 南美

第11章 北美的雲端型客服中心市場分析

  • 地區預測
  • 市場規模的變化與預測(2018年∼2031年)
    • 各零件
    • 各部署類型
    • 不同企業規模
    • 各業界
  • 市場規模的變化與預測:各國(2018年∼2031年)
    • 美國
    • 加拿大
    • 墨西哥

第12章 歐洲的雲端型客服中心市場分析

第13章 亞太地區的雲端型客服中心市場分析

第14章 中東·非洲的雲端型客服中心市場分析

第15章 南美的雲端型客服中心市場分析

第16章 競爭情形

  • 競爭矩陣
  • 收益佔有率分析(2020年)

第17章 企業簡介

  • 8x8, Inc.
  • Aspect Software, Inc.
  • Avaya, Inc.
  • AVOXI, Inc.
  • Cisco Systems, Inc.
  • Five9, Inc.
  • Genesys Telecommunications Laboratories, Inc.
  • MicroCorp, Inc.
  • Mitel Networks Corporation
  • NICE Ltd.
  • Oracle Corporation
  • Orange Business Services
  • Ozonetel Communications Pvt. Ltd.
  • Serenova, LLC
  • Talkdesk, Inc.
  • Telax Voice Solutions, Inc.
  • Twilio, Inc.
  • Vonage Holdings Corp.
  • West Corporation
  • Vocalcom SA

第18章 要點

目錄
Product Code: TMRGL3168

Scope of the Report

A latest study collated and published by Transparency Market Research (TMR) analyzes the historical and present-day scenario of the global cloud-based contact center market, to accurately gauge its potential future development. The study presents detailed information about the important growth factors, restraints, and key trends that are creating the landscape for the future growth of the cloud-based contact center market to identify the opportunistic avenues of the business potential for stakeholders. The report also provides insightful information about how the cloud-based contact center market is expected to progress during the forecast period of 2021-2031.

The report offers intricate dynamics about the different aspects of the cloud-based contact center market that aids companies operating in the market in making strategic development decisions. TMR's study elaborates on the significant changes that are highly anticipated to configure the growth of the cloud-based contact center market during the forecast period. It also includes a key indicator assessment to highlight the growth prospects of the cloud-based contact center market, and estimates statistics related to the market progress in terms of value (US$ Mn).

The study covers a detailed segmentation of the cloud-based contact center market, along with country analysis, key information, and a competitive outlook. The report mentions the company profiles of key players that are currently dominating the cloud-based contact center market, wherein various development, expansion, and winning strategies practiced and executed by leading players have been presented in detail.

Key Questions Answered:

The report provides detailed information about the cloud-based contact center market on the basis of comprehensive research on various factors that play a key role in accelerating the growth potential of the market. Information mentioned in the report answers path-breaking questions for companies that are currently functioning in the market and are looking for innovative ways to create a unique benchmark in the cloud-based contact center market, so as to help them make successful strategies and take target-driven decisions.

  • Which regions will continue to remain the most profitable regional markets for cloud-based contact center market players?
  • Which factors will induce a change in demand for cloud-based contact centers during the assessment period?
  • How will changing trends impact the cloud-based contact center market?
  • How will COVID-19 impact the cloud-based contact center market?
  • How can market players capture low-hanging opportunities in the cloud-based contact center market in developed regions?
  • Which companies are leading the cloud-based contact center market?
  • What are the winning strategies of stakeholders in the cloud-based contact center market to upscale their position in this landscape?
  • What will be the Y-o-Y growth of the cloud-based contact center market between 2021 and 2031?
  • What are the winning imperatives of market frontrunners in the cloud-based contact center market?

Research Methodology

The research methodology adopted by analysts to compile the cloud-based contact center market report is based on detailed primary as well as secondary research. With the help of in-depth insights of the industry-affiliated information that is obtained and legitimated by market-admissible sources, analysts have offered riveting observations and authentic forecasts of the cloud-based contact center market.

During the primary research phase, analysts interviewed industry stakeholders, investors, brand managers, vice presidents, and sales and marketing managers. On the basis of data obtained through the interviews of genuine sources, analysts have emphasized the changing scenario of the cloud-based contact center market.

For secondary research, analysts scrutinized numerous annual report publications, white papers, industry association publications, and company websites to obtain the necessary understanding of the cloud-based contact center market.

Table of Contents

1. Preface

  • 1.1. Market Introduction
  • 1.2. Market Segmentation
  • 1.3. Key Research Objectives

2. Assumptions and Research Methodology

  • 2.1. Research Methodology
    • 2.1.1. List of Primary and Secondary Sources
  • 2.2. Key Assumptions for Data Modelling

3. Executive Summary - Global Cloud-based Contact Center Market

4. Market Overview

  • 4.1. Market Definition
  • 4.2. Technology/ Product Roadmap
  • 4.3. Market Factor Analysis
    • 4.3.1. Forecast Factors
    • 4.3.2. Ecosystem/ Value Chain Analysis
    • 4.3.3. Market Dynamics (Growth Influencers)
      • 4.3.3.1. Drivers
      • 4.3.3.2. Restraints
      • 4.3.3.3. Opportunities
      • 4.3.3.4. Impact Analysis of Drivers and Restraints
  • 4.4. COVID-19 Impact Analysis
    • 4.4.1. Impact of COVID-19 on the Cloud-based Contact Center Market
    • 4.4.2. End-user Sentiment Analysis: Comparative Analysis on Spending
      • 4.4.2.1. Increase in Spending
      • 4.4.2.2. Decrease in Spending
    • 4.4.3. Short Term and Long Term Impact on the Market
  • 4.5. Market Opportunity Assessment - by Region (North America/ Europe/ Asia Pacific/ Middle East & Africa/ South America)
    • 4.5.1. By Component
    • 4.5.2. By Deployment
    • 4.5.3. By Enterprise Size
    • 4.5.4. By Industry
  • 4.6. Competitive Scenario
    • 4.6.1. List of Emerging, Prominent and Leading Players
    • 4.6.2. Major Mergers & Acquisitions, Expansions, Partnership, Contacts, Deals, Etc.

5. Global Cloud-based Contact Center Market Analysis and Forecast

  • 5.1. Market Revenue Analysis (US$ Mn), 2016-2031
    • 5.1.1. Historic Growth Trends, 2016-2020
    • 5.1.2. Forecast Trends, 2021-2031
  • 5.2. Pricing Model Analysis/ Price Trend Analysis

6. Global Cloud-based Contact Center Market Analysis, by Component

  • 6.1. Overview and Definitions
  • 6.2. Key Segment Analysis
  • 6.3. Cloud-based Contact Center Market Size (US$ Mn) Forecast, by Component, 2018 - 2031
    • 6.3.1. Solution
      • 6.3.1.1. Automatic Call Distribution (ACD)
      • 6.3.1.2. Interactive Voice Response
      • 6.3.1.3. Computer Telephony Integration (CTI)
      • 6.3.1.4. Real-Time Decision Making
      • 6.3.1.5. Workforce Optimization
      • 6.3.1.6. Others (Call Routing, Predictive Dialer)
    • 6.3.2. Services
      • 6.3.2.1. Integration & Implementation
      • 6.3.2.2. Consulting & Training
      • 6.3.2.3. Support & Maintenance

7. Global Cloud-based Contact Center Market Analysis, by Deployment

  • 7.1. Overview and Definitions
  • 7.2. Key Segment Analysis
  • 7.3. Cloud-based Contact Center Market Size (US$ Mn) Forecast, by Deployment, 2018 - 2031
    • 7.3.1. Public Cloud
    • 7.3.2. Private Cloud
    • 7.3.3. Hybrid

8. Global Cloud-based Contact Center Market Analysis, by Enterprise Size

  • 8.1. Overview and Definitions
  • 8.2. Key Segment Analysis
  • 8.3. Cloud-based Contact Center Market Size (US$ Mn) Forecast, by Enterprise Size, 2018 - 2031
    • 8.3.1. Small & Medium Enterprises
    • 8.3.2. Large Enterprises

9. Global Cloud-based Contact Center Market Analysis, by Industry

  • 9.1. Key Segment Analysis
  • 9.2. Cloud-based Contact Center Market Size (US$ Mn) Forecast, by Industry, 2018 - 2031
    • 9.2.1. BFSI
    • 9.2.2. Retail
    • 9.2.3. Government
    • 9.2.4. Healthcare
    • 9.2.5. Manufacturing
    • 9.2.6. Media and Entertainment
    • 9.2.7. Telecommunication and IT
    • 9.2.8. Travel & Hospitality
    • 9.2.9. Others (Utilities and Education)

10. Global Cloud-based Contact Center Market Analysis and Forecast, by Region

  • 10.1. Key Findings
  • 10.2. Cloud-based Contact Center Market Size (US$ Mn) Forecast, by Region, 2018 - 2031
    • 10.2.1. North America
    • 10.2.2. Europe
    • 10.2.3. Asia Pacific
    • 10.2.4. Middle East & Africa
    • 10.2.5. South America

11. North America Cloud-based Contact Center Market Analysis

  • 11.1. Regional Outlook
  • 11.2. Cloud-based Contact Center Market Size (US$ Mn) Analysis and Forecast (2018 - 2031)
    • 11.2.1. By Component
    • 11.2.2. By Deployment
    • 11.2.3. By Enterprise Size
    • 11.2.4. By Industry
  • 11.3. Cloud-based Contact Center Market Size (US$ Mn) Forecast, by Country, 2018 - 2031
    • 11.3.1. U.S.
    • 11.3.2. Canada
    • 11.3.3. Mexico

12. Europe Cloud-based Contact Center Market Analysis and Forecast

  • 12.1. Regional Outlook
  • 12.2. Cloud-based Contact Center Market Size (US$ Mn) Analysis and Forecast (2018 - 2031)
    • 12.2.1. By Component
    • 12.2.2. By Deployment
    • 12.2.3. By Enterprise Size
    • 12.2.4. By Industry
  • 12.3. Cloud-based Contact Center Market Size (US$ Mn) Forecast, by Country & Sub-region, 2018 - 2031
    • 12.3.1. Germany
    • 12.3.2. U.K.
    • 12.3.3. France
    • 12.3.4. Spain
    • 12.3.5. Italy
    • 12.3.6. Rest of Europe

13. APAC Cloud-based Contact Center Market Analysis and Forecast

  • 13.1. Regional Outlook
  • 13.2. Cloud-based Contact Center Market Size (US$ Mn) Analysis and Forecast (2018 - 2031)
    • 13.2.1. By Component
    • 13.2.2. By Deployment
    • 13.2.3. By Enterprise Size
    • 13.2.4. By Industry
  • 13.3. Cloud-based Contact Center Market Size (US$ Mn) Forecast, by Country & Sub-region , 2018 - 2031
    • 13.3.1. China
    • 13.3.2. India
    • 13.3.3. Japan
    • 13.3.4. ASEAN
    • 13.3.5. Rest of Asia Pacific

14. Middle East & Africa (MEA) Cloud-based Contact Center Market Analysis and Forecast

  • 14.1. Regional Outlook
  • 14.2. Cloud-based Contact Center Market Size (US$ Mn) Analysis and Forecast (2018 - 2031)
    • 14.2.1. By Component
    • 14.2.2. By Deployment
    • 14.2.3. By Enterprise Size
    • 14.2.4. By Industry
  • 14.3. Cloud-based Contact Center Market Size (US$ Mn) Forecast, by Country & Sub-region, 2018 - 2031
    • 14.3.1. Saudi Arabia
    • 14.3.2. The United Arab Emirates
    • 14.3.3. South Africa
    • 14.3.4. Rest of Middle East & Africa (MEA)

15. South America Cloud-based Contact Center Market Analysis and Forecast

  • 15.1. Regional Outlook
  • 15.2. Cloud-based Contact Center Market Size (US$ Mn) Analysis and Forecast (2018 - 2031)
    • 15.2.1. By Component
    • 15.2.2. By Deployment
    • 15.2.3. By Enterprise Size
    • 15.2.4. By Industry
  • 15.3. Cloud-based Contact Center Market Size (US$ Mn) Forecast, by Country & Sub-region, 2018 - 2031
    • 15.3.1. Brazil
    • 15.3.2. Argentina
    • 15.3.3. Rest of South America

16. Competition Landscape

  • 16.1. Market Competition Matrix, by Leading Players
  • 16.2. Market Revenue Share Analysis (%), by Leading Players (2020)

17. Company Profiles

  • 17.1. 8x8, Inc.
    • 17.1.1. Business Overview
    • 17.1.2. Product Portfolio
    • 17.1.3. Geographical Footprint
    • 17.1.4. Revenue and Strategy
  • 17.2. Aspect Software, Inc.
    • 17.2.1. Business Overview
    • 17.2.2. Product Portfolio
    • 17.2.3. Geographical Footprint
    • 17.2.4. Revenue and Strategy
  • 17.3. Avaya, Inc.
    • 17.3.1. Business Overview
    • 17.3.2. Product Portfolio
    • 17.3.3. Geographical Footprint
    • 17.3.4. Revenue and Strategy
  • 17.4. AVOXI, Inc.
    • 17.4.1. Business Overview
    • 17.4.2. Product Portfolio
    • 17.4.3. Geographical Footprint
    • 17.4.4. Revenue and Strategy
  • 17.5. Cisco Systems, Inc.
    • 17.5.1. Business Overview
    • 17.5.2. Product Portfolio
    • 17.5.3. Geographical Footprint
    • 17.5.4. Revenue and Strategy
  • 17.6. Five9, Inc.
    • 17.6.1. Business Overview
    • 17.6.2. Product Portfolio
    • 17.6.3. Geographical Footprint
    • 17.6.4. Revenue and Strategy
  • 17.7. Genesys Telecommunications Laboratories, Inc.
    • 17.7.1. Business Overview
    • 17.7.2. Product Portfolio
    • 17.7.3. Geographical Footprint
    • 17.7.4. Revenue and Strategy
  • 17.8. MicroCorp, Inc.
    • 17.8.1. Business Overview
    • 17.8.2. Product Portfolio
    • 17.8.3. Geographical Footprint
    • 17.8.4. Revenue and Strategy
  • 17.9. Mitel Networks Corporation
    • 17.9.1. Business Overview
    • 17.9.2. Product Portfolio
    • 17.9.3. Geographical Footprint
    • 17.9.4. Revenue and Strategy
  • 17.10. NICE Ltd.
    • 17.10.1. Business Overview
    • 17.10.2. Product Portfolio
    • 17.10.3. Geographical Footprint
    • 17.10.4. Revenue and Strategy
  • 17.11. Oracle Corporation
    • 17.11.1. Business Overview
    • 17.11.2. Product Portfolio
    • 17.11.3. Geographical Footprint
    • 17.11.4. Revenue and Strategy
  • 17.12. Orange Business Services
    • 17.12.1. Business Overview
    • 17.12.2. Product Portfolio
    • 17.12.3. Geographical Footprint
    • 17.12.4. Revenue and Strategy
  • 17.13. Ozonetel Communications Pvt. Ltd.
    • 17.13.1. Business Overview
    • 17.13.2. Product Portfolio
    • 17.13.3. Geographical Footprint
    • 17.13.4. Revenue and Strategy
  • 17.14. Serenova, LLC
    • 17.14.1. Business Overview
    • 17.14.2. Product Portfolio
    • 17.14.3. Geographical Footprint
    • 17.14.4. Revenue and Strategy
  • 17.15. Talkdesk, Inc.
    • 17.15.1. Business Overview
    • 17.15.2. Product Portfolio
    • 17.15.3. Geographical Footprint
    • 17.15.4. Revenue and Strategy
  • 17.16. Telax Voice Solutions, Inc.
    • 17.16.1. Business Overview
    • 17.16.2. Product Portfolio
    • 17.16.3. Geographical Footprint
    • 17.16.4. Revenue and Strategy
  • 17.17. Twilio, Inc.
    • 17.17.1. Business Overview
    • 17.17.2. Product Portfolio
    • 17.17.3. Geographical Footprint
    • 17.17.4. Revenue and Strategy
  • 17.18. Vonage Holdings Corp.
    • 17.18.1. Business Overview
    • 17.18.2. Product Portfolio
    • 17.18.3. Geographical Footprint
    • 17.18.4. Revenue and Strategy
  • 17.19. West Corporation
    • 17.19.1. Business Overview
    • 17.19.2. Product Portfolio
    • 17.19.3. Geographical Footprint
    • 17.19.4. Revenue and Strategy
  • 17.20. Vocalcom S.A.
    • 17.20.1. Business Overview
    • 17.20.2. Product Portfolio
    • 17.20.3. Geographical Footprint
    • 17.20.4. Revenue and Strategy

18. Key Takeaways

List of Tables

  • Table 1: Acronyms Used in Cloud-based Contact Center Market
  • Table 2: North America Cloud-based Contact Center Market Revenue Analysis, by Country, 2021 - 2031 (US$ Mn)
  • Table 3: Europe Cloud-based Contact Center Market Revenue Analysis, by Country, 2021 - 2031 (US$ Mn)
  • Table 4: Asia Pacific Cloud-based Contact Center Market Revenue Analysis, by Country, 2021 - 2031 (US$ Mn)
  • Table 5: Middle East & Africa Cloud-based Contact Center Market Revenue Analysis, by Country, 2021 and 2031 (US$ Mn)
  • Table 6: South America Cloud-based Contact Center Market Revenue Analysis, by Country, 2021 - 2031 (US$ Mn)
  • Table 7: Forecast Factors: Relevance and Impact
  • Table 8: Mergers & Acquisitions, Expansions (1/3)
  • Table 9: Mergers & Acquisitions, Expansions (2/3)
  • Table 10: Mergers & Acquisitions, Expansions (3/3)
  • Table 11: Global Cloud-based Contact Center Market Value (US$ Mn) Forecast, by Component, 2018 - 2031
  • Table 12: Global Cloud-based Contact Center Market Value (US$ Mn) Forecast, by Component, by Solution 2018 - 2031
  • Table 13: Global Cloud-based Contact Center Market Value (US$ Mn) Forecast, by Component, by Services 2018 - 2031
  • Table 14: Global Cloud-based Contact Center Market Value (US$ Mn) Forecast, by Deployment, 2018 - 2031
  • Table 15: Global Cloud-based Contact Center Market Value (US$ Mn) Forecast, by Enterprise Size, 2018 - 2031
  • Table 16: Global Cloud-based Contact Center Market Volume (US$ Mn) Forecast, by Industry, 2018 - 2031
  • Table 17: Global Cloud-based Contact Center Market Volume (US$ Mn) Forecast, by Region, 2018 - 2031
  • Table 18: North America Cloud-based Contact Center Market Value (US$ Mn) Forecast, by Component, 2018 - 2031
  • Table 19: North America Cloud-based Contact Center Market Value (US$ Mn) Forecast, by Component, by Solution 2018 - 2031
  • Table 20: North America Cloud-based Contact Center Market Value (US$ Mn) Forecast, by Component, by Services 2018 - 2031
  • Table 21: North America Cloud-based Contact Center Market Value (US$ Mn) Forecast, by Deployment, 2018 - 2031
  • Table 22: North America Cloud-based Contact Center Market Value (US$ Mn) Forecast, by Enterprise Size, 2018 - 2031
  • Table 23: North America Cloud-based Contact Center Market Volume (US$ Mn) Forecast, by Industry, 2018 - 2031
  • Table 24: North America Cloud-based Contact Center Market Value (US$ Mn) Forecast, by Country, 2018 - 2031
  • Table 25: U.S. Cloud-based Contact Center Market Revenue CAGR Breakdown (%), by Growth Term
  • Table 26: Canada Cloud-based Contact Center Market Revenue CAGR Breakdown (%), by Growth Term
  • Table 27: Mexico Cloud-based Contact Center Market Revenue CAGR Breakdown (%), by Growth Term
  • Table 28: Europe Cloud-based Contact Center Market Value (US$ Mn) Forecast, by Component, 2018 - 2031
  • Table 29: Europe Cloud-based Contact Center Market Value (US$ Mn) Forecast, by Component, by Solution 2018 - 2031
  • Table 30: Europe Cloud-based Contact Center Market Value (US$ Mn) Forecast, by Component, by Services 2018 - 2031
  • Table 31: Europe Cloud-based Contact Center Market Value (US$ Mn) Forecast, by Deployment, 2018 - 2031
  • Table 32: Europe Cloud-based Contact Center Market Value (US$ Mn) Forecast, by Enterprise Size, 2018 - 2031
  • Table 33: Europe Cloud-based Contact Center Market Volume (US$ Mn) Forecast, by Industry, 2018 - 2031
  • Table 34: Europe Cloud-based Contact Center Market Value (US$ Mn) Forecast, by Country, 2018 - 2031
  • Table 35: Germany Cloud-based Contact Center Market Revenue CAGR Breakdown (%), by Growth Term
  • Table 36: U.K. Cloud-based Contact Center Market Revenue CAGR Breakdown (%), by Growth Term
  • Table 37: France Cloud-based Contact Center Market Revenue CAGR Breakdown (%), by Growth Term
  • Table 38: Spain Cloud-based Contact Center Market Revenue CAGR Breakdown (%), by Growth Term
  • Table 39: Italy Cloud-based Contact Center Market Revenue CAGR Breakdown (%), by Growth Term
  • Table 40: Asia Pacific Cloud-based Contact Center Market Value (US$ Mn) Forecast, by Component, 2018 - 2031
  • Table 41: Asia Pacific Cloud-based Contact Center Market Value (US$ Mn) Forecast, by Component, by Solution 2018 - 2031
  • Table 42: Asia Pacific Cloud-based Contact Center Market Value (US$ Mn) Forecast, by Component, by Services 2018 - 2031
  • Table 43: Asia Pacific Cloud-based Contact Center Market Value (US$ Mn) Forecast, by Deployment, 2018 - 2031
  • Table 44: Asia Pacific Cloud-based Contact Center Market Value (US$ Mn) Forecast, by Enterprise Size, 2018 - 2031
  • Table 45: Asia Pacific Cloud-based Contact Center Market Volume (US$ Mn) Forecast, by Industry, 2018 - 2031
  • Table 46: Asia Pacific Cloud-based Contact Center Market Value (US$ Mn) Forecast, by Country, 2018 - 2031
  • Table 47: China Cloud-based Contact Center Market Revenue CAGR Breakdown (%), by Growth Term
  • Table 48: India Cloud-based Contact Center Market Revenue CAGR Breakdown (%), by Growth Term
  • Table 49: Japan Cloud-based Contact Center Market Revenue CAGR Breakdown (%), by Growth Term
  • Table 50: ASEAN Cloud-based Contact Center Market Revenue CAGR Breakdown (%), by Growth Term
  • Table 51: Middle East & Africa Cloud-based Contact Center Market Value (US$ Mn) Forecast, by Component, 2018 - 2031
  • Table 52: Middle East & Africa Cloud-based Contact Center Market Value (US$ Mn) Forecast, by Component, by Solution 2018 - 2031
  • Table 53: Middle East & Africa Cloud-based Contact Center Market Value (US$ Mn) Forecast, by Component, by Services 2018 - 2031
  • Table 54: Middle East & Africa Cloud-based Contact Center Market Value (US$ Mn) Forecast, by Deployment, 2018 - 2031
  • Table 55: Middle East & Africa Cloud-based Contact Center Market Value (US$ Mn) Forecast, by Enterprise Size, 2018 - 2031
  • Table 56: Middle East & Africa Cloud-based Contact Center Market Volume (US$ Mn) Forecast, by Industry, 2018 - 2031
  • Table 57: Middle East & Africa Cloud-based Contact Center Market Value (US$ Mn) Forecast, by Country, 2018 - 2031
  • Table 58: Saudi Arabia Cloud-based Contact Center Market Revenue CAGR Breakdown (%), by Growth Term
  • Table 59: The United Arab Emirates Cloud-based Contact Center Market Revenue CAGR Breakdown (%), by Growth Term
  • Table 60: South Africa Cloud-based Contact Center Market Revenue CAGR Breakdown (%), by Growth Term
  • Table 61: South America Cloud-based Contact Center Market Value (US$ Mn) Forecast, by Component, 2018 - 2031
  • Table 62: South America Cloud-based Contact Center Market Value (US$ Mn) Forecast, by Component, by Solution 2018 - 2031
  • Table 63: South America Cloud-based Contact Center Market Value (US$ Mn) Forecast, by Component, by Services 2018 - 2031
  • Table 64: South America Cloud-based Contact Center Market Value (US$ Mn) Forecast, by Deployment, 2018 - 2031
  • Table 65: South America Cloud-based Contact Center Market Value (US$ Mn) Forecast, by Enterprise Size, 2018 - 2031
  • Table 66: South America Cloud-based Contact Center Market Volume (US$ Mn) Forecast, by Industry, 2018 - 2031
  • Table 67: South America Cloud-based Contact Center Market Value (US$ Mn) Forecast, by Country, 2018 - 2031
  • Table 68: Brazil Emirates Cloud-based Contact Center Market Revenue CAGR Breakdown (%), by Growth Term
  • Table 69: Argentina Cloud-based Contact Center Market Revenue CAGR Breakdown (%), by Growth Term

List of Figures

  • Figure 1: Global Cloud-based Contact Center Market Size (US$ Mn) Forecast, 2018-2031
  • Figure 2: Global Cloud-based Contact Center Market Revenue (US$ Mn) Opportunity Assessment, by Region, 2021E
  • Figure 3: Top Segment Analysis of Cloud-based Contact Center Market
  • Figure 4: Global Cloud-based Contact Center Market Revenue (US$ Mn) Opportunity Assessment, by Region, 2031F
  • Figure 5: Impact of COVID-19 on Interaction
  • Figure 6: Impact of COVID-19 on Adoption of Cloud Technology
  • Figure 7: Global Cloud-based Contact Center Market Attractiveness Assessment, by Component
  • Figure 8: Global Cloud-based Contact Center Market Attractiveness Assessment, by Deployment
  • Figure 9: Global Cloud-based Contact Center Market Attractiveness Assessment, by Enterprise Size
  • Figure 10: Global Cloud-based Contact Center Market Attractiveness Assessment, by Industry
  • Figure 11: Global Cloud-based Contact Center Market Attractiveness Assessment, by Region
  • Figure 12: Global Cloud-based Contact Center Market Revenue (US$ Mn) Historic Trends, 2015 - 2019
  • Figure 13: Global Cloud-based Contact Center Market Revenue Opportunity (US$ Mn) Historic Trends, 2015 - 2019
  • Figure 14: Global Cloud-based Contact Center Market Value Share Analysis, by Component, 2021
  • Figure 15: Global Cloud-based Contact Center Market Value Share Analysis, by Component, 2031
  • Figure 16: Global Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Solution, 2021 - 2031
  • Figure 17: Global Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Services, 2021 - 2031
  • Figure 18: Global Cloud-based Contact Center Market Value Share Analysis, by Deployment, 2021
  • Figure 19: Global Cloud-based Contact Center Market Value Share Analysis, by Deployment, 2031
  • Figure 20: Global Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Public Cloud, 2021 - 2031
  • Figure 21: Global Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Private Cloud, 2021 - 2031
  • Figure 22: Global Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Hybrid 2021 - 2031
  • Figure 23: Global Cloud-based Contact Center Market Value Share Analysis, by Enterprise Size, 2021
  • Figure 24: Global Cloud-based Contact Center Market Value Share Analysis, by Enterprise Size, 2031
  • Figure 25: Global Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Small & Medium Enterprises, 2021 - 2031
  • Figure 26: Global Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Large Enterprises, 2021 - 2031
  • Figure 27: Global Cloud-based Contact Center Market Value Share Analysis, by Industry, 2021
  • Figure 28: Global Cloud-based Contact Center Market Value Share Analysis, by Industry, 2031
  • Figure 29: Global Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by BFSI, 2021 - 2031
  • Figure 30: Global Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Retail, 2021 - 2031
  • Figure 31: Global Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Government, 2021 - 2031
  • Figure 32: Global Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Healthcare, 2021 - 2031
  • Figure 33: Global Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Manufacturing, 2021 - 2031
  • Figure 34: Global Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Media & Entertainment, 2021 - 2031
  • Figure 35: Global Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Telecommunication & IT, 2021 - 2031
  • Figure 36: Global Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Travel & Hospitality, 2021 - 2031
  • Figure 37: Global Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Others 2021 - 2031
  • Figure 38: Global Cloud-based Contact Center Market Opportunity (US$ Mn), by Region
  • Figure 39: Global Cloud-based Contact Center Market Opportunity Share (%), by Region, 2021-2031
  • Figure 40: Global Cloud-based Contact Center Market Size (US$ Mn), by Region, 2021 & 2031
  • Figure 41: Global Cloud-based Contact Center Market Value Share Analysis, by Region, 2021
  • Figure 42: Global Cloud-based Contact Center Market Value Share Analysis, by Region, 2031
  • Figure 43: North America Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), 2021 - 2031
  • Figure 44: Europe Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), 2021 - 2031
  • Figure 45: Asia Pacific Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), 2021 - 2031
  • Figure 46: Middle East & Africa Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), 2021 - 2031
  • Figure 47: South America Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), 2021 - 2031
  • Figure 48: North America Cloud-based Contact Center Revenue Opportunity Share, by Deployment
  • Figure 49: North America Cloud-based Contact Center Revenue Opportunity Share, by Industry
  • Figure 50: North America Cloud-based Contact Center Revenue Opportunity Share, by Component
  • Figure 51: North America Cloud-based Contact Center Revenue Opportunity Share, by Enterprise Size
  • Figure 52: North America Cloud-based Contact Center Market Value Share Analysis, by Component, 2021
  • Figure 53: North America Cloud-based Contact Center Market Value Share Analysis, by Component, 2031
  • Figure 54: North America Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Solution, 2021 - 2031
  • Figure 55: North America Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Services, 2021 - 2031
  • Figure 56: North America Cloud-based Contact Center Market Value Share Analysis, by Deployment, 2021
  • Figure 57: North America Cloud-based Contact Center Market Value Share Analysis, by Deployment, 2031
  • Figure 58: North America Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Public Cloud, 2021 - 2031
  • Figure 59: North America Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Private Cloud, 2021 - 2031
  • Figure 60: North America Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Hybrid 2021 - 2031
  • Figure 61: North America Cloud-based Contact Center Market Value Share Analysis, by Enterprise Size, 2021
  • Figure 62: North America Cloud-based Contact Center Market Value Share Analysis, by Enterprise Size, 2031
  • Figure 63: North America Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Small & Medium Enterprises, 2021 - 2031
  • Figure 64: North America Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Large Enterprises, 2021 - 2031
  • Figure 65: North America Cloud-based Contact Center Market Value Share Analysis, by Industry, 2021
  • Figure 66: North America Cloud-based Contact Center Market Value Share Analysis, by Industry, 2031
  • Figure 67: North America Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by BFSI, 2021 - 2031
  • Figure 68: North America Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Retail, 2021 - 2031
  • Figure 69: North America Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Government, 2021 - 2031
  • Figure 70: North America Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Healthcare, 2021 - 2031
  • Figure 71: North America Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Manufacturing, 2021 - 2031
  • Figure 72: North America Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Media & Entertainment, 2021 - 2031
  • Figure 73: North America Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Telecommunication & IT, 2021 - 2031
  • Figure 74: North America Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Travel & Hospitality, 2021 - 2031
  • Figure 75: North America Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Others 2021 - 2031
  • Figure 76: North America Cloud-based Contact Center Market Value Share Analysis, by Country, 2021
  • Figure 77: North America Cloud-based Contact Center Market Value Share Analysis, by Country, 2031
  • Figure 78: U.S. Cloud-based Contact Center Market Opportunity Growth Analysis (US$ Mn) Forecast, 2021 - 2031
  • Figure 79: Canada Cloud-based Contact Center Market Opportunity Growth Analysis (US$ Mn) Forecast, 2021 - 2031
  • Figure 80: Mexico Cloud-based Contact Center Market Opportunity Growth Analysis (US$ Mn) Forecast, 2021 - 2031
  • Figure 81: Europe Cloud-based Contact Center Revenue Opportunity Share, by Deployment
  • Figure 82: Europe Cloud-based Contact Center Revenue Opportunity Share, by Industry
  • Figure 83: Europe Cloud-based Contact Center Revenue Opportunity Share, by Component
  • Figure 84: Europe Cloud-based Contact Center Revenue Opportunity Share, by Enterprise Size
  • Figure 85: Europe Cloud-based Contact Center Market Value Share Analysis, by Component, 2021
  • Figure 86: Europe Cloud-based Contact Center Market Value Share Analysis, by Component, 2031
  • Figure 87: Europe Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Solution, 2021 - 2031
  • Figure 88: Europe Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Services, 2021 - 2031
  • Figure 89: Europe Cloud-based Contact Center Market Value Share Analysis, by Deployment, 2021
  • Figure 90: Europe Cloud-based Contact Center Market Value Share Analysis, by Deployment, 2031
  • Figure 91: Europe Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Public Cloud, 2021 - 2031
  • Figure 92: Europe Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Private Cloud, 2021 - 2031
  • Figure 93: Europe Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Hybrid 2021 - 2031
  • Figure 94: Europe Cloud-based Contact Center Market Value Share Analysis, by Enterprise Size, 2021
  • Figure 95: Europe Cloud-based Contact Center Market Value Share Analysis, by Enterprise Size, 2031
  • Figure 96: Europe Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Small & Medium Enterprises, 2021 - 2031
  • Figure 97: Europe Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Large Enterprises, 2021 - 2031
  • Figure 98: Europe Cloud-based Contact Center Market Value Share Analysis, by Industry, 2021
  • Figure 99: Europe Cloud-based Contact Center Market Value Share Analysis, by Industry, 2031
  • Figure 100: Europe Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by BFSI, 2021 - 2031
  • Figure 101: Europe Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Retail, 2021 - 2031
  • Figure 102: Europe Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Government, 2021 - 2031
  • Figure 103: Europe Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Healthcare, 2021 - 2031
  • Figure 104: Europe Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Manufacturing, 2021 - 2031
  • Figure 105: Europe Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Media & Entertainment, 2021 - 2031
  • Figure 106: Europe Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Telecommunication & IT, 2021 - 2031
  • Figure 107: Europe Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Travel & Hospitality, 2021 - 2031
  • Figure 108: Europe Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Others 2021 - 2031
  • Figure 109: Europe Cloud-based Contact Center Market Value Share Analysis, by Country, 2021
  • Figure 110: Europe Cloud-based Contact Center Market Value Share Analysis, by Country, 2031
  • Figure 111: Germany Cloud-based Contact Center Market Opportunity Growth Analysis (US$ Mn) Forecast, 2021 - 2031
  • Figure 112: U.K. Cloud-based Contact Center Market Opportunity Growth Analysis (US$ Mn) Forecast, 2021 - 2031
  • Figure 113: France Cloud-based Contact Center Market Opportunity Growth Analysis (US$ Mn) Forecast, 2021 - 2031
  • Figure 114: Spain Cloud-based Contact Center Market Opportunity Growth Analysis (US$ Mn) Forecast, 2021 - 2031
  • Figure 115: Italy Cloud-based Contact Center Market Opportunity Growth Analysis (US$ Mn) Forecast, 2021 - 2031
  • Figure 116: Asia Pacific Cloud-based Contact Center Revenue Opportunity Share, by Deployment
  • Figure 117: Asia Pacific Cloud-based Contact Center Revenue Opportunity Share, by Industry
  • Figure 118: Asia Pacific Cloud-based Contact Center Revenue Opportunity Share, by Component
  • Figure 119: Asia Pacific Cloud-based Contact Center Revenue Opportunity Share, by Enterprise Size
  • Figure 120: Asia Pacific Cloud-based Contact Center Market Value Share Analysis, by Component, 2021
  • Figure 121: Asia Pacific Cloud-based Contact Center Market Value Share Analysis, by Component, 2031
  • Figure 122: Asia Pacific Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Solution, 2021 - 2031
  • Figure 123: Asia Pacific Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Services, 2021 - 2031
  • Figure 124: Asia Pacific Cloud-based Contact Center Market Value Share Analysis, by Deployment, 2021
  • Figure 125: Asia Pacific Cloud-based Contact Center Market Value Share Analysis, by Deployment, 2031
  • Figure 126: Asia Pacific Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Public Cloud, 2021 - 2031
  • Figure 127: Asia Pacific Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Private Cloud, 2021 - 2031
  • Figure 128: Asia Pacific Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Hybrid 2021 - 2031
  • Figure 129: Asia Pacific Cloud-based Contact Center Market Value Share Analysis, by Enterprise Size, 2021
  • Figure 130: Asia Pacific Cloud-based Contact Center Market Value Share Analysis, by Enterprise Size, 2031
  • Figure 131: Asia Pacific Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Small & Medium Enterprises, 2021 - 2031
  • Figure 132: Asia Pacific Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Large Enterprises, 2021 - 2031
  • Figure 133: Asia Pacific Cloud-based Contact Center Market Value Share Analysis, by Industry, 2021
  • Figure 134: Asia Pacific Cloud-based Contact Center Market Value Share Analysis, by Industry, 2031
  • Figure 135: Asia Pacific Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by BFSI, 2021 - 2031
  • Figure 136: Asia Pacific Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Retail, 2021 - 2031
  • Figure 137: Asia Pacific Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Government, 2021 - 2031
  • Figure 138: Asia Pacific Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Healthcare, 2021 - 2031
  • Figure 139: Asia Pacific Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Manufacturing, 2021 - 2031
  • Figure 140: Asia Pacific Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Media & Entertainment, 2021 - 2031
  • Figure 141: Asia Pacific Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Telecommunication & IT, 2021 - 2031
  • Figure 142: Asia Pacific Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Travel & Hospitality, 2021 - 2031
  • Figure 143: Asia Pacific Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Others 2021 - 2031
  • Figure 144: Asia Pacific Cloud-based Contact Center Market Value Share Analysis, by Country, 2021
  • Figure 145: Asia Pacific Cloud-based Contact Center Market Value Share Analysis, by Country, 2031
  • Figure 146: China Cloud-based Contact Center Market Opportunity Growth Analysis (US$ Mn) Forecast, 2021 - 2031
  • Figure 147: India Cloud-based Contact Center Market Opportunity Growth Analysis (US$ Mn) Forecast, 2021 - 2031
  • Figure 148: Japan Cloud-based Contact Center Market Opportunity Growth Analysis (US$ Mn) Forecast, 2021 - 2031
  • Figure 149: ASEAN Cloud-based Contact Center Market Opportunity Growth Analysis (US$ Mn) Forecast, 2021 - 2031
  • Figure 150: Middle East & Africa Cloud-based Contact Center Revenue Opportunity Share, by Deployment
  • Figure 151: Middle East & Africa Cloud-based Contact Center Revenue Opportunity Share, by Industry
  • Figure 152: Middle East & Africa Cloud-based Contact Center Revenue Opportunity Share, by Component
  • Figure 153: Middle East & Africa Cloud-based Contact Center Revenue Opportunity Share, by Enterprise Size
  • Figure 154: Middle East & Africa Cloud-based Contact Center Market Value Share Analysis, by Component, 2021
  • Figure 155: Middle East & Africa Cloud-based Contact Center Market Value Share Analysis, by Component, 2031
  • Figure 156: Middle East & Africa Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Solution, 2021 - 2031
  • Figure 157: Middle East & Africa Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Services, 2021 - 2031
  • Figure 158: Middle East & Africa Cloud-based Contact Center Market Value Share Analysis, by Deployment, 2021
  • Figure 159: Middle East & Africa Cloud-based Contact Center Market Value Share Analysis, by Deployment, 2031
  • Figure 160: Middle East & Africa Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Public Cloud, 2021 - 2031
  • Figure 161: Middle East & Africa Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Private Cloud, 2021 - 2031
  • Figure 162: Middle East & Africa Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Hybrid 2021 - 2031
  • Figure 163: Middle East & Africa Cloud-based Contact Center Market Value Share Analysis, by Enterprise Size, 2021
  • Figure 164: Middle East & Africa Cloud-based Contact Center Market Value Share Analysis, by Enterprise Size, 2031
  • Figure 165: Middle East & Africa Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Small & Medium Enterprises, 2021 - 2031
  • Figure 166: Middle East & Africa Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Large Enterprises, 2021 - 2031
  • Figure 167: Middle East & Africa Cloud-based Contact Center Market Value Share Analysis, by Industry, 2021
  • Figure 168: Middle East & Africa Cloud-based Contact Center Market Value Share Analysis, by Industry, 2031
  • Figure 169: Middle East & Africa Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by BFSI, 2021 - 2031
  • Figure 170: Middle East & Africa Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Retail, 2021 - 2031
  • Figure 171: Middle East & Africa Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Government, 2021 - 2031
  • Figure 172: Middle East & Africa Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Healthcare, 2021 - 2031
  • Figure 173: Middle East & Africa Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Manufacturing, 2021 - 2031
  • Figure 174: Middle East & Africa Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Media & Entertainment, 2021 - 2031
  • Figure 175: Middle East & Africa Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Telecommunication & IT, 2021 - 2031
  • Figure 176: Middle East & Africa Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Travel & Hospitality, 2021 - 2031
  • Figure 177: Middle East & Africa Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Others 2021 - 2031
  • Figure 178: Middle East & Africa Cloud-based Contact Center Market Value Share Analysis, by Country, 2021
  • Figure 179: Middle East & Africa Cloud-based Contact Center Market Value Share Analysis, by Country, 2031
  • Figure 180: Saudi Arabia Cloud-based Contact Center Market Opportunity Growth Analysis (US$ Mn) Forecast, 2021 - 2031
  • Figure 181: The United Arab Emirates Cloud-based Contact Center Market Opportunity Growth Analysis (US$ Mn) Forecast, 2021 - 2031
  • Figure 182: South Africa Cloud-based Contact Center Market Opportunity Growth Analysis (US$ Mn) Forecast, 2021 - 2031
  • Figure 183: South America Cloud-based Contact Center Revenue Opportunity Share, by Deployment
  • Figure 184: South America Cloud-based Contact Center Revenue Opportunity Share, by Industry
  • Figure 185: South America Cloud-based Contact Center Revenue Opportunity Share, by Component
  • Figure 186: South America Cloud-based Contact Center Revenue Opportunity Share, by Enterprise Size
  • Figure 187: South America Cloud-based Contact Center Market Value Share Analysis, by Component, 2021
  • Figure 188: South America Cloud-based Contact Center Market Value Share Analysis, by Component, 2031
  • Figure 189: South America Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Solution, 2021 - 2031
  • Figure 190: South America Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Services, 2021 - 2031
  • Figure 191: South America Cloud-based Contact Center Market Value Share Analysis, by Deployment, 2021
  • Figure 192: South America Cloud-based Contact Center Market Value Share Analysis, by Deployment, 2031
  • Figure 193: South America Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Public Cloud, 2021 - 2031
  • Figure 194: South America Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Private Cloud, 2021 - 2031
  • Figure 195: South America Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Hybrid 2021 - 2031
  • Figure 196: South America Cloud-based Contact Center Market Value Share Analysis, by Enterprise Size, 2021
  • Figure 197: South America Cloud-based Contact Center Market Value Share Analysis, by Enterprise Size, 2031
  • Figure 198: South America Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Small & Medium Enterprises, 2021 - 2031
  • Figure 199: South America Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Large Enterprises, 2021 - 2031
  • Figure 200: South America Cloud-based Contact Center Market Value Share Analysis, by Industry, 2021
  • Figure 201: South America Cloud-based Contact Center Market Value Share Analysis, by Industry, 2031
  • Figure 202: South America Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by BFSI, 2021 - 2031
  • Figure 203: South America Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Retail, 2021 - 2031
  • Figure 204: South America Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Government, 2021 - 2031
  • Figure 205: South America Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Healthcare, 2021 - 2031
  • Figure 206: South America Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Manufacturing, 2021 - 2031
  • Figure 207: South America Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Media & Entertainment, 2021 - 2031
  • Figure 208: South America Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Telecommunication & IT, 2021 - 2031
  • Figure 209: South America Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Travel & Hospitality, 2021 - 2031
  • Figure 210: South America Cloud-based Contact Center Market Absolute Opportunity (US$ Mn), by Others 2021 - 2031
  • Figure 211: South America Cloud-based Contact Center Market Value Share Analysis, by Country, 2021
  • Figure 212: South America Cloud-based Contact Center Market Value Share Analysis, by Country, 2031
  • Figure 213: Brazil Cloud-based Contact Center Market Opportunity Growth Analysis (US$ Mn) Forecast, 2021 - 2031
  • Figure 214: Argentina Cloud-based Contact Center Market Opportunity Growth Analysis (US$ Mn) Forecast, 2021 - 2031