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市場調查報告書

顧客關係管理 (CRM) 軟體的全球市場:展開,組織規模,用途,終端用戶,各地區、 競爭,預測及機會(2025年)

Global Customer Relationship Management Software Market, By Deployment, By Organization Size, By Application, By End-user, By Region, Competition, Forecast & Opportunities, 2025

出版商 TechSci Research 商品編碼 954238
出版日期 內容資訊 英文 125 Pages
商品交期: 請詢問到貨日
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顧客關係管理 (CRM) 軟體的全球市場:展開,組織規模,用途,終端用戶,各地區、 競爭,預測及機會(2025年) Global Customer Relationship Management Software Market, By Deployment, By Organization Size, By Application, By End-user, By Region, Competition, Forecast & Opportunities, 2025
出版日期: 2020年08月01日內容資訊: 英文 125 Pages
簡介

預計到2020年至2025年,全球客戶關係管理(CRM)軟體市場將以約15%的複合年增長率增長。市場受到行業內公司數位化的不斷增長以及雲端技術和各種服務模型的滲透所推動。但是,數據和安全問題以及嚴格的政府法規限制了市場的增長。

本報告提供全球顧客關係管理 (CRM) 軟體市場的相關調查,提供市場規模·佔有率及預測,COVID-19的影響,組織規模,展開·用途·終端用戶·各地區的市場分析,競爭情形,主要企業的簡介等資訊。

目錄

第1章 產品概要

第2章 調查手法

第3章 COVID-19的影響

第4章 摘要整理

第5章 VOC (客戶的迴響)

第6章 全球市場的展望

  • 市場規模與預測
    • 各銷售額
  • 市場佔有率與預測
    • 各組織規模(中小企業,大企業)
    • 各部署模式(雲端·內部部署)
    • 各用途(銷售,行銷,製造,顧客服務,社群網路,供應鏈,流通,其他)
    • 最終用途各產業(BFSI、 醫療保健,製造,IT·通訊,媒體·娛樂,能源·公共產業,零售,教育,其他)
    • 各企業(2019)
    • 各地區
  • 產品市場地圖

第7章 亞太地區

第8章 歐洲

第9章 北美

第10章 南美

第11章 中東和非洲

第12章 市場動態

  • 成長要素
  • 課題

第13章 市場趨勢

第14章 競爭情形

  • Salesforce.com
  • SAP SE
  • Oracle Corporation
  • Microsoft Corporation
  • Adobe Systems
  • Amdocs
  • Convergys Corporation
  • Huawei Technologies Co. Ltd.
  • Infor Global Solutions, Inc.
  • SAS Institute Inc.

第15章 策略性建議

目錄
Product Code: 5022

Title:
Global Customer Relationship Management (CRM) Software Market, By Deployment (Cloud, On-premise), By Organization Size (SMEs, Large Enterprise), By Application (Sales, Marketing, Manufacturing, Customer Service, Social Networking, Supply Chain, Distribution, Others), By End-user (BFSI, Healthcare, Manufacturing, IT & Telecommunication, Media & Entertainment, Energy & Utilities, Retail, Education, Others), By Region, Competition, Forecast & Opportunities, 2025.

Global Customer Relationship Management (CRM) Software market is forecast to grow at a CAGR of around 15% during 2020 - 2025. The global CRM Software market is driven by the increasing digitalization of enterprises across industry verticals and penetration of cloud technology and various service models. However, data and security concerns and stringent government rules & regulations are restricting the growth of the market.

The global CRM Software market is segmented based on deployment, organization size, application, end-user, and region. Based on deployment, the market can be categorized into cloud-based and on-premises segments. The cloud-based segment is expected to dominate the market over the next few years due to rise in the adoption of CRM Software solutions among various sectors such as healthcare, BFSI, among others. Based on end-user segments, the market can be fragmented into BFSI, Healthcare, Manufacturing, IT & Telecommunication, Media & Entertainment, Energy & Utilities, Retail, Education, Others. Healthcare, Media & Entertainment, and BFSI segments accounted for the largest market shares in 2019, and this trend is expected to continue during the forecast period.

Regionally, the CRM Software market has been segmented into various regions including Asia-Pacific, North America, South America, Europe, and Middle East & Africa. Among these regions, North America is expected to dominate the global CRM Software market majorly due increasing demand for cloud services in the region.

Major players operating in the CRM Software market include: Salesforce.com, SAP SE, Oracle Corporation, Microsoft Corporation, Adobe Systems, Amdocs, Convergys Corporation, Huawei Technologies Co. Ltd., Infor Global Solutions, Inc., SAS Institute Inc and others. Leading players are developing advanced technologies and launching new services to stay competitive in the market.

Years considered for this report:

  • Historical Years: 2015-2018
  • Base Year: 2019
  • Estimated Year: 2020
  • Forecast Period: 2021-2025

Objective of the Study:

  • To analyze and estimate the market size of global Customer Relationship Management (CRM) Software market from 2015 to 2018.
  • To estimate and forecast the market size of global CRM Software market from 2019 to 2025.
  • To classify and forecast global CRM Software market-based deployment, organization size, application, end-users, company and regional distribution.
  • To identify dominant region or segment in the global CRM Software market.
  • To identify drivers and challenges for global CRM Software market.
  • To examine competitive developments such as expansions, new product launches, mergers & acquisitions, etc., in global Customer Relationship Management (CRM) Software market.
  • To identify and analyze the profile of leading players operating in global CRM Software market.
  • To identify key sustainable strategies adopted by market players in global CRM Software market.

TechSci Research performed both primary as well as exhaustive secondary research for this study. Initially, TechSci Research sourced a list of CRM Software players across the globe. Subsequently, TechSci Research conducted primary research surveys with the identified companies. While interviewing, the respondents were also enquired about their competitors. Through this technique, TechSci Research could include the service providers which could not be identified due to the limitations of secondary research.

TechSci Research calculated the market size of global Customer Relationship Management (CRM) Software market using a bottom-up approach, wherein data for various end-user segments was recorded and forecast for the future years. TechSci Research sourced these values from the industry experts and company representatives and externally validated through analyzing historical data for getting an appropriate, overall market size. Various secondary sources such as company websites, news articles, press releases, company annual reports, investor presentations and financial reports were also studied by TechSci Research.

Key Target Audience:

  • Customer Relationship Management (CRM) Software companies and other stakeholders
  • Government bodies such as regulating authorities and policy makers
  • Organizations, forums, and alliances related to Customer Relationship Management (CRM) Software
  • Market research and consulting firms

The study is useful in providing answers to several critical questions that are important for the industry stakeholders such as service providers, suppliers and partners, etc., besides allowing them in strategizing investments and capitalizing on market opportunities.

Report Scope:

In this report, global CRM Software market has been segmented into following categories, in addition to the industry trends which have also been detailed below:

Market, By Deployment:

  • Cloud
  • On-premises

Market, By Organization Component:

  • SMEs
  • Large Enterprises

Market, By Application:

  • Sales
  • Marketing
  • Manufacturing
  • Customer Service
  • Social Networking
  • Supply chain
  • Distribution
  • Others

Market, By End-user:

  • BFSI
  • Healthcare
  • Manufacturing
  • IT & Telecommunications
  • Media & Entertainment
  • Energy & Utilities
  • Retail
  • Education
  • Others

Market, By Region:

  • North America
    • United States
    • Canada
    • Mexico
  • Europe
    • Germany
    • France
    • United Kingdom
    • Italy
    • Spain
  • Asia-Pacific
    • China
    • Japan
    • India
    • Singapore
    • South Korea
  • Middle East & Africa
    • South Africa
    • Saudi Arabia
    • UAE
    • Kuwait
  • South America
    • Brazil
    • Argentina
    • Colombia

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in the global CRM Software market.

Available Customizations:

With the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report:

Company Information

  • Detailed analysis and profiling of additional market players (up to five).

Table of Contents

1. Product Overview

2. Research Methodology

3. Impact of COVID-19 on Global Customer Relationship Management (CRM) Software Market

4. Executive Summary

5. Voice of Customer

6. Global Customer Relationship Management (CRM) Software Market Outlook

  • 6.1. Market Size & Forecast
    • 6.1.1. By Value
  • 6.2. Market Share & Forecast
    • 6.2.1. By Organization Size (SMEs, Large Enterprises)
    • 6.2.2. By Deployment Mode (Cloud and On-premises)
    • 6.2.3. By Application (Sales, Marketing, Manufacturing, Customer Service, Social Networking, Supply Chain, Distribution, Others)
    • 6.2.4. By End use Industry (BFSI, Healthcare, Manufacturing, IT & Telecommunication, Media & Entertainment, Energy & Utilities, Retail, Education, Others)
    • 6.2.5. By Company (2019)
    • 6.2.6. By Region
  • 6.3. Product Market Map

7. Asia-Pacific Customer Relationship Management (CRM) Software Market Outlook

  • 7.1. Market Size & Forecast
    • 7.1.1. By Value
  • 7.2. Market Share & Forecast
    • 7.2.1. By Organization Size
    • 7.2.2. By Deployment Mode
    • 7.2.3. By Application
    • 7.2.4. By End use Industry
    • 7.2.5. By Country
  • 7.3. Asia-Pacific: Country Analysis
    • 7.3.1. China Customer Relationship Management (CRM) Software Market Outlook
      • 7.3.1.1. Market Size & Forecast
        • 7.3.1.1.1. By Value
      • 7.3.1.2. Market Share & Forecast
        • 7.3.1.2.1. By Organization Size
        • 7.3.1.2.2. By Deployment Mode
        • 7.3.1.2.3. By Application
        • 7.3.1.2.4. By End use Industry
    • 7.3.2. India Customer Relationship Management (CRM) Software Market Outlook
      • 7.3.2.1. Market Size & Forecast
        • 7.3.2.1.1. By Value
      • 7.3.2.2. Market Share & Forecast
        • 7.3.2.2.1. By Organization Size
        • 7.3.2.2.2. By Deployment Mode
        • 7.3.2.2.3. By Application
        • 7.3.2.2.4. By End use Industry
    • 7.3.3. Japan Customer Relationship Management (CRM) Software Market Outlook
      • 7.3.3.1. Market Size & Forecast
        • 7.3.3.1.1. By Value
      • 7.3.3.2. Market Share & Forecast
        • 7.3.3.2.1. By Organization Size
        • 7.3.3.2.2. By Deployment Mode
        • 7.3.3.2.3. By Application
        • 7.3.3.2.4. By End use Industry
    • 7.3.4. South Korea Customer Relationship Management (CRM) Software Market Outlook
      • 7.3.4.1. Market Size & Forecast
        • 7.3.4.1.1. By Value
      • 7.3.4.2. Market Share & Forecast
        • 7.3.4.2.1. By Organization Size
        • 7.3.4.2.2. By Deployment Mode
        • 7.3.4.2.3. By Application
        • 7.3.4.2.4. By End use Industry
    • 7.3.5. Singapore Customer Relationship Management (CRM) Software Market Outlook
      • 7.3.5.1. Market Size & Forecast
        • 7.3.5.1.1. By Value
      • 7.3.5.2. Market Share & Forecast
        • 7.3.5.2.1. By Organization Size
        • 7.3.5.2.2. By Deployment Mode
        • 7.3.5.2.3. By Application
        • 7.3.5.2.4. By End use Industry

8. Europe Customer Relationship Management (CRM) Software Market Outlook

  • 8.1. Market Size & Forecast
    • 8.1.1. By Value
  • 8.2. Market Share & Forecast
    • 8.2.1. By Organization size
    • 8.2.2. By Deployment Mode
    • 8.2.3. By Application
    • 8.2.4. By End use Industry
    • 8.2.5. By Country
  • 8.3. Europe: Country Analysis
    • 8.3.1. France Customer Relationship Management (CRM) Software Market Outlook
      • 8.3.1.1. Market Size & Forecast
        • 8.3.1.1.1. By Value
      • 8.3.1.2. Market Share & Forecast
        • 8.3.1.2.1. By Organization Size
        • 8.3.1.2.2. By Deployment Mode
        • 8.3.1.2.3. By Application
        • 8.3.1.2.4. By End use Industry
    • 8.3.2. Germany Customer Relationship Management (CRM) Software Market Outlook
      • 8.3.2.1. Market Size & Forecast
        • 8.3.2.1.1. By Value
      • 8.3.2.2. Market Share & Forecast
        • 8.3.2.2.1. By Organization Size
        • 8.3.2.2.2. By Deployment Mode
        • 8.3.2.2.3. By Application
        • 8.3.2.2.4. By End use Industry
    • 8.3.3. United Kingdom Customer Relationship Management (CRM) Software Market Outlook
      • 8.3.3.1. Market Size & Forecast
        • 8.3.3.1.1. By Value
      • 8.3.3.2. Market Share & Forecast
        • 8.3.3.2.1. By Organization Size
        • 8.3.3.2.2. By Deployment Mode
        • 8.3.3.2.3. By Application
        • 8.3.3.2.4. By End use Industry
    • 8.3.4. Italy Customer Relationship Management (CRM) Software Market Outlook
      • 8.3.4.1. Market Size & Forecast
        • 8.3.4.1.1. By Value
      • 8.3.4.2. Market Share & Forecast
        • 8.3.4.2.1. By Organization Size
        • 8.3.4.2.2. By Deployment Mode
        • 8.3.4.2.3. By Application
        • 8.3.4.2.4. By End use Industry
    • 8.3.5. Spain Customer Relationship Management (CRM) Software Market Outlook
      • 8.3.5.1. Market Size & Forecast
        • 8.3.5.1.1. By Value
      • 8.3.5.2. Market Share & Forecast
        • 8.3.5.2.1. By Organization Size
        • 8.3.5.2.2. By Deployment Mode
        • 8.3.5.2.3. By Application
        • 8.3.5.2.4. By End use Industry

9. North America Customer Relationship Management (CRM) Software Market Outlook

  • 9.1. Market Size & Forecast
    • 9.1.1. By Value
  • 9.2. Market Share & Forecast
    • 9.2.1. By Organization Size
    • 9.2.2. By Deployment Type
    • 9.2.3. By Application
    • 9.2.4. By End use Industry
    • 9.2.5. By Country
  • 9.3. North America: Country Analysis
    • 9.3.1. United States Customer Relationship Management (CRM) Software Market Outlook
      • 9.3.1.1. Market Size & Forecast
        • 9.3.1.1.1. By Value
      • 9.3.1.2. Market Share & Forecast
        • 9.3.1.2.1. By Organization Size
        • 9.3.1.2.2. By Deployment Mode
        • 9.3.1.2.3. By Application
        • 9.3.1.2.4. By End use Industry
    • 9.3.2. Mexico Customer Relationship Management (CRM) Software Market Outlook
      • 9.3.2.1. Market Size & Forecast
        • 9.3.2.1.1. By Value
      • 9.3.2.2. Market Share & Forecast
        • 9.3.2.2.1. By Organization Size
        • 9.3.2.2.2. By Deployment Mode
        • 9.3.2.2.3. By Application
        • 9.3.2.2.4. By End use Industry
    • 9.3.3. Canada Customer Relationship Management (CRM) Software Market Outlook
      • 9.3.3.1. Market Size & Forecast
        • 9.3.3.1.1. By Value
      • 9.3.3.2. Market Share & Forecast
        • 9.3.3.2.1. By Organization Size
        • 9.3.3.2.2. By Deployment Mode
        • 9.3.3.2.3. By Application
        • 9.3.3.2.4. By End use Industry

10. South America Customer Relationship Management (CRM) Software Market Outlook

  • 10.1. Market Size & Forecast
    • 10.1.1. By Value
  • 10.2. Market Share & Forecast
    • 10.2.1. By Organization Size
    • 10.2.2. By Deployment Type
    • 10.2.3. By Application
    • 10.2.4. By End use Industry
    • 10.2.5. By Country
  • 10.3. South America: Country Analysis
    • 10.3.1. Brazil Customer Relationship Management (CRM) Software Market Outlook
      • 10.3.1.1. Market Size & Forecast
        • 10.3.1.1.1. By Value
      • 10.3.1.2. Market Share & Forecast
        • 10.3.1.2.1. By Organization Size
        • 10.3.1.2.2. By Deployment Mode
        • 10.3.1.2.3. By Application
        • 10.3.1.2.4. By End use Industry
    • 10.3.2. Argentina Customer Relationship Management (CRM) Software Market Outlook
      • 10.3.2.1. Market Size & Forecast
        • 10.3.2.1.1. By Value
      • 10.3.2.2. Market Share & Forecast
        • 10.3.2.2.1. By Organization Size
        • 10.3.2.2.2. By Deployment Mode
        • 10.3.2.2.3. By Application
        • 10.3.2.2.4. By End use Industry
    • 10.3.3. Colombia Customer Relationship Management (CRM) Software Market Outlook
      • 10.3.3.1. Market Size & Forecast
        • 10.3.3.1.1. By Value
      • 10.3.3.2. Market Share & Forecast
        • 10.3.3.2.1. By Organization Size
        • 10.3.3.2.2. By Deployment Mode
        • 10.3.3.2.3. By Application
        • 10.3.3.2.4. By End use Industry

11. Middle East and Africa Customer Relationship Management (CRM) Software Market Outlook

  • 11.1. Market Size & Forecast
    • 11.1.1. By Value
  • 11.2. Market Share & Forecast
    • 11.2.1. By Organization Size
    • 11.2.2. By Deployment Mode
    • 11.2.3. By Application
    • 11.2.4. By End use Industry
    • 11.2.5. By Country
  • 11.3. MEA: Country Analysis
    • 11.3.1. South Africa Customer Relationship Management (CRM) Software Market Outlook
      • 11.3.1.1. Market Size & Forecast
        • 11.3.1.1.1. By Value
      • 11.3.1.2. Market Share & Forecast
        • 11.3.1.2.1. By Organization Size
        • 11.3.1.2.2. By Deployment Mode
        • 11.3.1.2.3. By Application
        • 11.3.1.2.4. By End use Industry
    • 11.3.2. Saudi Arabia Customer Relationship Management (CRM) Software Market Outlook
      • 11.3.2.1. Market Size & Forecast
        • 11.3.2.1.1. By Value
      • 11.3.2.2. Market Share & Forecast
        • 11.3.2.2.1. By Organization Size
        • 11.3.2.2.2. By Deployment Mode
        • 11.3.2.2.3. By Application
        • 11.3.2.2.4. By End use Industry
    • 11.3.3. UAE Customer Relationship Management (CRM) Software Market Outlook
      • 11.3.3.1. Market Size & Forecast
        • 11.3.3.1.1. By Value
      • 11.3.3.2. Market Share & Forecast
        • 11.3.3.2.1. By Organization Size
        • 11.3.3.2.2. By Deployment Mode
        • 11.3.3.2.3. By Application
        • 11.3.3.2.4. By End use Industry

12. Market Dynamics

  • 12.1. Drivers
  • 12.2. Challenges

13. Market Trends & Developments

14. Competitive Landscape

  • 14.1. Salesforce.com
  • 14.2. SAP SE
  • 14.3. Oracle Corporation
  • 14.4. Microsoft Corporation
  • 14.5. Adobe Systems
  • 14.6. Amdocs
  • 14.7. Convergys Corporation
  • 14.8. Huawei Technologies Co. Ltd.
  • 14.9. Infor Global Solutions, Inc.
  • 14.10. SAS Institute Inc.

15. Strategic Recommendations

List of Figures

  • Figure 1: Global Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
  • Figure 2: Global Customer Relationship Management (CRM) Software Market Share, By Organization Size, By Value, 2015-2025F
  • Figure 3: Global Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
  • Figure 4: Global Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
  • Figure 5: Global Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
  • Figure 6: Global Customer Relationship Management (CRM) Software Market Share, By Region, By Value, 2019 & 2025F
  • Figure 7: Global Customer Relationship Management (CRM) Software Market Share, By Company, By Value, 2019
  • Figure 8: Global Customer Relationship Management (CRM) Software Organization Size Map on the Basis of Market Size (USD Million) & Growth Rate (%), 2019
  • Figure 9: Global Customer Relationship Management (CRM) Software Deployment Map on the Basis of Market Size (USD Million) & Growth Rate (%), 2019
  • Figure 10: Global Customer Relationship Management (CRM) Software Application Map on the Basis of Market Size (USD Million) & Growth Rate (%), 2019
  • Figure 11: Global Customer Relationship Management (CRM) Software End-user Map on the Basis of Market Size (USD Million) & Growth Rate (%), 2019
  • Figure 12: Region Map on the Basis of Market Size (USD Million) & Growth Rate (%), 2019
  • Figure 13: North America Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
  • Figure 14: North America Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
  • Figure 15: North America Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
  • Figure 16: North America Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
  • Figure 17: North America Customer Relationship Management (CRM) Software Market Share, By Country, By Value, 2019 & 2025F
  • Figure 18: United States Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
  • Figure 19: United States Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
  • Figure 20: United States Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
  • Figure 21: United States Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
  • Figure 22: Canada Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
  • Figure 23: Canada Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
  • Figure 24: Canada Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
  • Figure 25: Canada Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
  • Figure 26: Mexico Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
  • Figure 27: Mexico Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
  • Figure 28: Mexico Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
  • Figure 29: Mexico Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
  • Figure 30: Europe Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
  • Figure 31: Europe Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
  • Figure 32: Europe Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
  • Figure 33: Europe Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
  • Figure 34: Europe Customer Relationship Management (CRM) Software Market Share, By Country, By Value, 2019 & 2025F
  • Figure 35: France Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
  • Figure 36: France Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
  • Figure 37: France Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
  • Figure 38: France Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
  • Figure 39: Germany Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
  • Figure 40: Germany Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
  • Figure 41: Germany Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
  • Figure 42: Germany Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
  • Figure 43: United Kingdom Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
  • Figure 44: United Kingdom Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
  • Figure 45: United Kingdom Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
  • Figure 46: United Kingdom Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
  • Figure 47: Italy Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
  • Figure 48: Italy Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
  • Figure 49: Italy Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
  • Figure 50: Italy Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
  • Figure 51: Spain Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
  • Figure 52: Spain Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
  • Figure 53: Spain Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
  • Figure 54: Spain Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
  • Figure 55: Rest of Europe Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
  • Figure 56: Rest of Europe Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
  • Figure 57: Rest of Europe Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
  • Figure 58: Rest of Europe Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
  • Figure 59: Asia-Pacific Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
  • Figure 60: Asia-Pacific Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
  • Figure 61: Asia-Pacific Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
  • Figure 62: Asia-Pacific Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
  • Figure 63: Asia-Pacific Customer Relationship Management (CRM) Software Market Share, By Country, By Value, 2019 & 2025F
  • Figure 64: China Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
  • Figure 65: China Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
  • Figure 66: China Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
  • Figure 67: China Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
  • Figure 68: India Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
  • Figure 69: India Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
  • Figure 70: India Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
  • Figure 71: India Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
  • Figure 72: Japan Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
  • Figure 73: Japan Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
  • Figure 74: Japan Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
  • Figure 75: Japan Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
  • Figure 76: Australia Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
  • Figure 77: Singapore Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
  • Figure 78: Singapore Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
  • Figure 79: Singapore Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
  • Figure 81: South Korea Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
  • Figure 82: South Korea Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
  • Figure 83: South Korea Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
  • Figure 84: South Korea Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
  • Figure 85: Middle East & Africa Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
  • Figure 86: Middle East & Africa Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
  • Figure 87: Middle East & Africa Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
  • Figure 88: Middle East & Africa Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
  • Figure 89: Middle East & Africa Customer Relationship Management (CRM) Software Market Share, By Country, By Value, 2019 & 2025F
  • Figure 90: Saudi Arabia Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
  • Figure 91: Saudi Arabia Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
  • Figure 92: Saudi Arabia Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
  • Figure 93: Saudi Arabia Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
  • Figure 94: South Africa Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
  • Figure 95: South Africa Customer Relationship Management (CRM) Software Market Share, By Component, By Value, 2015-2025F
  • Figure 96: South Africa Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
  • Figure 97: South Africa Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
  • Figure 98: South Africa Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
  • Figure 99: UAE Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
  • Figure 100: UAE Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
  • Figure 101: UAE Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
  • Figure 102: UAE Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
  • Figure 103: South America Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
  • Figure 104: South America Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
  • Figure 105: South America Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
  • Figure 106: South America Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
  • Figure 107: South America Customer Relationship Management (CRM) Software Market Share, By Country, By Value, 2019 & 2025F
  • Figure 108: Brazil Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
  • Figure 110: Brazil Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
  • Figure 111: Brazil Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
  • Figure 112: Brazil Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
  • Figure 113: Argentina Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
  • Figure 114: Argentina Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
  • Figure 115: Argentina Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
  • Figure 116: Argentina Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F
  • Figure 117: Colombia Customer Relationship Management (CRM) Software Market Size, By Value, 2015-2025F (USD Million)
  • Figure 117: Colombia Customer Relationship Management (CRM) Software Market Share, By Deployment, By Value, 2015-2025F
  • Figure 118: Colombia Customer Relationship Management (CRM) Software Market Share, By Application, By Value, 2015-2025F
  • Figure 119: Colombia Customer Relationship Management (CRM) Software Market Share, By End-user, By Value, 2015-2025F

List of Tables

  • Table 1: Number of Data Breach and Record Exposed By Industry, 2017 & 2019
  • Table 2: United States Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F
  • Table 3: Canada Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F
  • Table 4: Mexico Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F
  • Table 5: France Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F
  • Table 6: Germany Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F
  • Table 7: United Kingdom Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F
  • Table 8: Italy Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F
  • Table 9: Spain Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F
  • Table 10: China Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F
  • Table 11: India Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F
  • Table 12: Japan Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F
  • Table 13: Singapore Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F
  • Table 14: South Korea Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F
  • Table 15: Brazil Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F
  • Table 16: Argentina Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F
  • Table 17: Colombia Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F
  • Table 18: South Africa Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F
  • Table 19: South Arabia Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F
  • Table 20: UAE Customer Relationship Management (CRM) Software Market, By Value (USD Million), 2015-2025F