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市場調查報告書

全球電子商務物流市場:基於Covid-19影響的分析

Global e-commerce Logistics 2020: A Covid-19 Update

出版商 Transport Intelligence Ltd. 商品編碼 950690
出版日期 內容資訊 英文 162 Pages
商品交期: 最快1-2個工作天內
價格
全球電子商務物流市場:基於Covid-19影響的分析 Global e-commerce Logistics 2020: A Covid-19 Update
出版日期: 2020年04月30日內容資訊: 英文 162 Pages
簡介

新型冠狀病毒傳染病(COVID-19)的大流行加劇了對實體商店在線業務的威脅。根據對物流業人士的調查,有94%的受訪者認為,即使在冠狀病毒危機之後,客戶也不大可能返回實體店。

本報告調查了全球電子商務物流市場,包括COVID-19大流行的影響,零售業物流與電子商務物流之間的關係,客戶意識的變化,每個區域市場的概況以及個性化。有關全球化,新興市場中的移動商務,跨境電子商務,市場規模,電子商務物流成本,供應鏈技術等的信息。

內容

第1章COVID-19的影響

  • Covid-19電子商務物流在全球範圍內展現了希望
  • 亞馬遜的物流基礎設施面臨重大挑戰
  • 按需零售物流趨勢
  • 冠狀病毒危機中電子商務物流的贏家和輸家
  • COVID-19大流行下的物流市場現狀

第2章零售物流與電子商務物流之間的關係

  • 隨著WWW的出現,零售和物流狀況的變化
    • 電子商務物流的定義
  • 向全渠道演進
    • 電動零售初期
    • 增加處理量
    • 專用設施
    • 網路實現
    • 支持在線銷售的商店網路

第3章客戶期望的變化

  • 新的投放網路
    • 案例研究
    • 對成本的影響
  • 履行運作模式的演變
    • 新交付方式的發展

第4章每個地區的電子商務市場概述

  • 歐洲
  • 北美
  • 拉丁美洲
  • 亞太地區
    • 印度
  • 中東/非洲
    • 撒哈拉以南非洲

第5章個性化

  • 簡介
    • 物流服務提供商(LSP)的角色
  • 提供個性化服務
    • 產品定制
    • 靈活且高度個性化的運輸
    • 使用數據瞭解客戶
    • 定制和品牌合作
    • 使用AR的個性化建議
  • 全渠道戰略與公司之間實現個性化合作的重要性
  • 個性化的新動向
  • 結論:個性化的挑戰與機遇
    • 區域供應鏈中的差異
    • 退貨
    • 減少週期時間
    • 與合作夥伴的溝通
    • 投資回報率測量
    • 數據

第6章新興市場中的移動商務

  • 電子商務介紹
    • 移動電子商務的興起
  • 移動商務對供應鏈的影響
    • 更好地管理庫存水平的技術
    • 數據利用
    • 利用公司數據
  • 移動商務在新興市場中的重要性
  • 物流提供商的市場機會
    • 案例研究
  • 物流服務提供商的機遇與挑戰
    • 印度市場的可能性
    • 印尼市場的挑戰
    • 拉丁美洲的機會
  • 移動商務的未來
    • 外賣
  • 結論

第7章跨境電子商務

  • 基金會
  • 每個地區的亮點
    • 中國
    • 歐洲
    • 北美
    • 亞太地區
    • 中東和北非
    • 南美洲
  • 付款系統

第8章市場規模

  • 世界
  • 亞太地區
  • 歐洲
  • 中東和北非
  • 北美
  • 俄羅斯,高加索,中亞
  • 南美洲
  • 撒哈拉以南非洲

第9章電子商務物流成本:在線零售商中物流成本的趨勢

  • 地區
    • 美國
    • 歐洲和英國
    • 中國
  • 物流成本比較-英國,中國,世界
  • 物流成本增加
  • 電子商務物流成本結構的差異

第10章供應鏈技術

  • 電子商務物流技術
    • 電子商務平台
    • 交付技術
    • 實現技術
  • 電子商務物流技術
目錄

‘Global e-commerce Logistics 2020: A Covid-19 Update ’ contains up to date thoughts on the global e-commerce logistics market in light of the Covid-19 impact. It also provides Ti's original analysis of the technological pressures, ever evolving purchasing habits and continued cross-border e-commerce growth.

Covid-19 has exacerbated the threat of online business to brick & mortar stores. Ti's recent survey of logistics industry professionals reveals a grim future for bricks-and-mortar retail - a staggering 94% see little prospect for improved demand for high street store distribution after the coronavirus crisis has passed.

‘Global e-commerce Logistics 2020: A Covid-19 Update’ analyses the full impact of the Covid-19 crisis on the e-commerce market as well as assessing trends and opportunities outside of the fallout from Covid-19.

  • How will the Covid-19 crisis impact e-commerce? What are the critical challenges and opportunities for LSPs and retailers?
  • How will the Covid-19 crisis affect consumer buying behaviour in the short, and long term?
  • What are the other trends and challenges facing the e-commerce market in 2020 and beyond?

This report contains:

  • The trends and developments impacting e-commerce logistics in 2020, including the impact of Covid-19.
  • Comprehensive data and analysis on e-commerce logistics market size and growth from 46 countries as well as forecasts to 2024 by country
  • Cost structures of major e-retailers by retail channel, vertical sector and geography
  • Market splits for e-fulfilment / last mile
  • Interviews and primary research with leading e-fulfilment, last mile providers and retailers
  • Strategic profiles of leading online retailers & LSPs

The report also provides Ti's world leading market sizing analysis and growth forecasts. The report assesses cost breakdowns by channel and region, the structure of the e-fulfilment market and company strategies led by interviews with leading logistics players.

Questions the report asks and answers:

  • How will the Covid-19 crisis impact e-commerce and consumer buying behaviour? What are the critical challenges and opportunities for LSPs and retailers?
  • Asia Pacific's e-commerce logistics market grew at 19.7% in 2019, but how have other regions grown and how does this growth compare?
  • By 2024, China's e-commerce logistics market is expected to double in size, how are other countries expected to grow?
  • How important are long-term relationships between LSPs and retailers in the current market? What benefits do they provide?
  • How are LSPs and retailers reacting to m-commerce growth? What must they do to keep up with changing consumer purchasing habits?
  • How are LSPs and retailers leveraging technology in order to improve their supply chains and compete with start-ups?
  • With online retail sales set to inevitably continue on a sharp upwards trajectory, what must LSPs and retailers do to ensure optimum efficiency and to minimise logistics spend?
  • How large is the e-fulfilment market relative to the last mile market?

Exclusive highlights:

  • Covid-19 has completely exacerbated the threat of online business to bricks and mortar retail.
  • The infrastructure which the largest e-retailers have put in place has shown to be highly robust in the face of the COVID-19 crisis
  • Successfully building an on-demand delivery service is very challenging. Larger players not only face cut-throat price competition but the difficulties of working in a fragmented market
  • The global e-commerce logistics market grew 16.0% in nominal terms in 2019 and is expected to be worth over €500bn by 2024. US growth remains strong at 14.9%
  • Global logistics costs are 15% of e-commerce sales
  • LSPs and retailers face a mixture of challenges outside of the Covid-19 crisis, especially with increasing m-commerce and cross-border e-commerce demand.
  • Growth in m-commerce is expected to surpass e-commerce sales and account for 54% of online sales by 2021.
  • Pure-play retailers are likely going to engage in online-to-offline as they seek to combine the speed and convenience of online shopping with the physicality of offline shopping

Table of Contents

1.0. The impact of COVID-19 - new chapter

  • 1.1. E-Logistics Best Placed to Prosper in Post-Covid-19 World, Says New Survey
  • 1.2. Amazon's Logistics Infrastructure Faces Greatest Test
  • 1.3. On-Demand Retail Logistics Trends
  • 1.4. E-Logistics Winners and Losers of the Coronavirus Crisis
  • 1.5. COVID-19 Logistics Market Situation Report: Express

2.0. The relationship between retail and e-commerce logistics

  • 2.1. How the advent of the World Wide Web has changed the retail and logistics landscape
    • 2.1.1. e-commerce logistics definitions
  • 2.2. The evolution to omnichannel
    • 2.2.1. Early stage of e-retail - low volumes
    • 2.2.2. Volume Growth
    • 2.2.3. Dedicated facilities
    • 2.2.4. Networked Fulfilment
    • 2.2.5. Store network supporting the online sales

3.0. Changing customer expectations

  • 3.1. Alternative delivery networks
    • 3.1.1. Case Studies for alternative delivery networks
    • 3.1.2. Cost implications of alternative delivery networks
  • 3.2. Evolution of fulfilment operating models
    • 3.2.1. Evolution of alternative delivery methods

4.0. Overview of regional e-commerce markets

  • 4.1. Europe
  • 4.2. North America
  • 4.3. Latin America
  • 4.4. Asia Pacific
    • 4.4.1. India
  • 4.5. Middle East & Africa
    • 4.5.1. Sub-Saharan Africa

5.0. Personalisation

  • 5.1. Introduction
    • 5.1.1. The Role of Logistics Service Providers (LSPs)
  • 5.2. How are retailers and LSPs are offering personalised services to their customers?
    • 5.2.1. Product customisation
    • 5.2.2. Flexible and hyper-personalised deliveries
    • 5.2.3. Use of data to understand customers
    • 5.2.4. Customisation and brand cocreation
    • 5.2.5. Personalised suggestions through the use of AR
  • 5.3. The importance of omnichannel strategy and collaboration between players to achieve personalisation
  • 5.4. Personalisation: what is next?
    • 5.4.1. Alibaba and shopping with a phone app at Hema
    • 5.4.2. Covergirl's Time Square store featuring AI
    • 5.4.3. Amazon Go
    • 5.4.4. Nike going 'Live'
  • 5.5. Conclusion: personalisation challenges and opportunities
    • 5.5.1. Differences between regional supply chains
    • 5.5.2. Returns
    • 5.5.3. Shorter cycle times
    • 5.5.4. Communication with partners
    • 5.5.5. Measuring ROI
    • 5.5.6. Data

6.0. m-commerce in emerging markets

  • 6.1. Introduction to m-commerce
    • 6.1.1. The rise of m-commerce
  • 6.2. How does m-commerce impact the supply chain?
    • 6.2.1. Technology to better manage inventory levels
    • 6.2.2. Leveraging Data
    • 6.2.3. How are Companies Leveraging Data?
  • 6.3. The importance of m-commerce in emerging markets
  • 6.4. Opportunities for logistics providers
    • 6.4.1. Case Study: DHL capitalises on m-commerce in Africa
  • 6.5. Opportunities and Challenges for Logistics Service Providers
    • 6.5.1. Potential in the Indian market
    • 6.5.2. Challenges in the Indonesian market
    • 6.5.3. Opportunities in the Latin American region
  • 6.6. The future of m-commerce
    • 6.6.1. Food Delivery gaining ground
  • 6.7. Conclusion

7.0. Cross-border e-commerce

  • 7.1. Fundamentals
    • 7.1.1. Not created equal
    • 7.1.3. What are the options?
    • 7.1.3. Cross-border Decision Points
    • 7.1.4. Cross-border B2C Volumes
    • 7.1.5. Cross-border e-commerce Dynamics
    • 7.1.6. High Value
  • 7.2. Global Cross-Border: Regional Highlights
    • 7.2.1. China
    • 7.2.2. Europe
    • 7.2.3. North America
    • 7.2.4. Asia Pacific
    • 7.2.5. Middle East & North Africa
    • 7.2.6. South America
  • 7.3. Payment Systems

8.0. Market Sizing

  • 8.1. Global
  • 8.2. Asia Pacific
  • 8.3. Europe
  • 8.4. Middle East & North Africa
  • 8.5. North America
  • 8.6. Russia, Caucasus and Central Asia
  • 8.7. South America
  • 8.8. Sub-Saharan Africa

9.0. e-commerce Logistics Costs: trends and dynamics in logistics spending amongst online retailers

  • 9.1. Geography
    • 9.1.1. United States
    • 9.1.2. Europe and the UK
    • 9.1.3. China
  • 9.2. Comparative Logistics Costs - UK, China and Global
  • 9.3. Comparative Logistics Cost Growth - Selected Retailers
  • 9.4. Differences in e-commerce logistics cost structures

10.0. Technology in The Supply Chain - From Old to New

  • 10.1. Technology in e-commerce Logistics
    • 10.1.1. e-commerce Platforms
    • 10.1.2. Shipping Technology
    • 10.1.3. Fulfilment technology
  • 10.2. e-commerce logistics technology - competitive