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市場調查報告書

世界電子貿易物流:2018年

Global e-Commerce Logistics 2018

出版商 Transport Intelligence Ltd. 商品編碼 324264
出版日期 內容資訊 英文
商品交期: 最快1-2個工作天內
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世界電子貿易物流:2018年 Global e-Commerce Logistics 2018
出版日期: 2018年02月27日 內容資訊: 英文
簡介

本報告針對世界電子貿易物流市場動向、發展分析、改善電子零售退貨流程的提案、電子貿易技術開發調查、成本構造詳細模擬、市場規模、預測與主要企業檔案。

主要調查內容

  • 最新動向與影響電子貿易物流的發展評價
  • 46國市場規模、成長率與預測
  • 主要電子零售成本構造:零售管道、垂直市場、地區分類
  • 無法第二手調查的電子貿易物流主題相關調查結果
  • 主要10大線上零售業者與主要11家LSP策略檔案
  • 最大電子物流與最終供應商定位分析
  • 現有、未來退貨方案評價

獨家焦點

  • 跨國電子貿易的機會在何處?
  • 與Amazon有效競爭的零售商需要些什麼?
  • 最大電子物流供應商在哪?成長策略是什麼?帶給Amazon、Alibaba與JD pose威脅的是?
  • 為提供順利而有效率的退貨服務、零售商該提供什麼產品機能?
  • 哪裡的電子貿易物流市場未來成長最快速?

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目錄

‘Global e-commerce Logistics 2018’ includes the latest research on the rapidly changing e-commerce logistics sector.

As e-commerce markets become more mature, consumer expectations on deliveries are evolving dramatically. No doubt these demands placed on retailers, last mile and e-fulfilment providers will continue to drive changes in the industry for many years to come.

The report examines trends such as the rise of cross-border e-commerce, city logistics and on-demand delivery platforms and proposes concrete solutions to improve last mile and e-fulfilment operations to meet rapidly evolving customer expectations. Frictionless returns in particular are becoming a competitive advantage and the report examines a number of product features that facilitate a smooth and efficient returns service.

Inside the report

The report also contains Ti's bespoke e-commerce logistics market sizing, growth rates and forecasts at a global, regional and country level. We also examine cost structures in e-commerce logistics, investigating how company e-commerce logistics costs as a % of sales vary by retail channel, vertical sector, geography and more. We examine how costs have evolved over time, and what the typical division is between last-mile and fulfilment costs.

The survey

In addition, the report contains the view from the industry thanks to Ti's e-commerce logistics survey. The survey, which segments responses by shipper and LSP, investigates issues such as the pace of B2B vs B2C e-commerce growth, the pace of domestic vs cross border growth, the brand perception of last-mile players, whether online retailers will outsource more in the next five years, whether e-commerce logistics costs as a % of sales will increase over the next five years, the leading challenges in e-commerce logistics, peak season strategies, leading threats to LSPs and technology adoption.

Strategic profiles

It also features strategic profiles of 10 leading online retailers and 11 leading logistics providers. It suggests ways to keep ahead of the competition and compete with the biggest players. This is complemented by an assessment of the structure of the e-fulfilment and last-mile logistics markets. Ti provides insight into who the leading e-fulfilment logistics providers are, identifying the top traditional LSPs and comparing them to the scale of the e-fulfilment logistics services of the likes of Amazon, Alibaba and JD. We also make clear the role of other market segments, such as the scale and number of mid-size LSPs, and the role of startups, smaller and niche LSPs and multi-channel retailers.

Finally, the report examines the most significant technologies enabling companies to redesign their operating models and how they are being deployed to enhance customer service.

In summary

Overall, the report provides a comprehensive analysis of e-commerce logistics trends and developments; practical recommendations to improve e-retail returns processes; unique insights through our survey on topics that would be impossible to explore through secondary research; a chapter investigating e-commerce technological developments; detailed modelling of cost structures, market sizing and forecasts; strategic profiles of leading online retailers and e-commerce logistics providers and finally how such players are responding to the rise of e-commerce giants such as Amazon, Alibaba and JD.

This report contains:

  • Assessment of the latest trends and developments impacting e-commerce logistics
  • Market sizing, growth rates and forecasts from 46 countries, more than ever before
  • Cost structures of major e-retailers by retail channel, vertical sector and geography.
  • Survey results on e-commerce logistics topics that would be impossible to explore through secondary research
  • Strategic profiles of 10 leading online retailers and 11 LSPs
  • Analysis of the positioning of the largest e-fulfilment and last mile providers
  • Evaluation of existing and future returns solutions

Exclusive highlights:

  • Where are the opportunities for cross border e-commerce?
  • What do retailers need to do to compete effectively with Amazon?
  • Who are the largest e-fulfilment logistics providers, what are their growth strategies, and what sort of a threat to the likes of Amazon, Alibaba and JD pose?
  • Which product features should retailers offer to facilitate a smooth and efficiency returns service?
  • Which e-commerce logistics markets will grow fastest in future?

The report answers:

  • What do e-commerce logistics cost structures look like and how are they changing?
  • What are the implications of on-demand delivery platforms and implications for the parcels sector?
  • Will outsourcing become more prevalent and how does this differ between pure plays and multi-channel retailers?
  • What are the main solutions to overcome city logistics challenges?
  • What are the main points in e-commerce logistics according to supply chain executives and what strategies are they employing to overcome them?

About the authors:

Prof John Manners-Bell is Chief Executive of Ti, Honorary Visiting Professor at the London Metropolitan University's Guildhall Faculty of Business and Law and an adviser to the World Economic Forum. He has over 25 years' experience working in and analysing the global logistics sector.

Joel Ray, Head of Consultancy, has a career dedicated to strategic consultancy and corporate development in the logistics industry, with a particular expertise in distribution property, express logistics and assisting companies in developing their logistics strategies. He joined Transport Intelligence in 2002 to head up its bespoke research and consultancy division after establishing and running an internet based warehousing exchange. As part of his role at Ti Joel has travelled extensively throughout Europe, the Middle East, the Americas, India and Asia working on a variety of client lead projects.

David Buckby: Having obtained a Masters in Economics David is now Ti's resident Economist. David manages one of Ti's core strengths, that of quantitative analysis of a range of logistics markets, including sizing and forecasting. David contributes to the GSCi portal, Ti Reports and consultancy projects.

Violeta Keckarovska is a research analyst with vast experience in the design, implementation and analysis of electronic and person-to-person surveys. Having worked across a number of sectors, including retail, luxury goods and FMCG, Violeta is experienced in gaining valuable insights across brand perception, voice of customer and strategic re-positioning intelligence campaigns for B-to-B and B-to-C clients.

As a member of the Market Research Society, Violeta brings best practice in research, insight and analytics across Ti.

Andy Ralls is a quantitative analyst at Ti. He graduated from the University of Southampton with a Mathematics with Finance degree in 2014. In his studies, he chose a final year project on actuarial modelling and forecasting and enjoyed modules on statistical distribution theory, financial mathematics and macroeconomics.

Andy has since worked for a top accountancy firm and for a wealth management company. These experiences give him a strong understanding of company accounts and investment products and has given him a wider understanding of the financial sector.

Table of Contents

1. INTRODUCTION

  • 1.1. History of e-commerce
  • 1.2. e-commerce and e-commerce logistics definitions
  • 1.3. e-commerce and e-commerce logistics fundamentals

2. TRENDS AND DEVELOPMENTS

  • 2.1. Cross-border e-commerce logistics
  • 2.2. City Centre logistics model
  • 2.3. On-demand delivery platforms and implications for the parcels sector

3. E-RETAIL RETURNS

  • 3.1. The challenge of returns in the e-retail sector
  • 3.2. Dealing with returns
  • 3.3. Returns as a tool for competitive advantage
  • 3.4. Existing return solutions
  • 3.5. Future returns solutions

4. E-COMMERCE LOGISTICS SURVEY

  • 4.1. Demographic profile of participants
  • 4.2. Proportion of e-commerce sales/traffic
  • 4.3. Proportion of B2C sales/traffic
  • 4.4. Cross-border vs. domestic e-commerce
  • 4.5. Brand differentiation
  • 4.6. Logistics Outsourcing
  • 4.7. Top challenges in e-commerce logistics
  • 4.8. Strategies for peak season
  • 4.9. e-commerce logistics costs
  • 4.10. Threats for LSPs
  • 4.11. Future developments
  • 4.12. Technology adoption

5. TECHNOLOGY

  • 5.1. Introduction
  • 5.2 Significant Technologies
  • 5.3. Fast fashion is getting faster

6. E-COMMERCE LOGISTICS COSTS STRUCTURES, MARKET SIZES AND FORECASTS

  • 6.1. Definition of e-commerce logistics costs
  • 6.2. Summary of logistics cost structures in e-commerce
  • 6.3. e-commerce logistics costs as a % of sales for selected retailers
  • 6.4. Differences in e-commerce logistics cost structures: Vertical sectors
  • 6.5. Differences in e-commerce logistics cost structures: Retail channels
  • 6.6. Differences in e-commerce logistics cost structures: Warehousing/fulfilment costs vs Last-mile/outbound shipping costs
  • 6.7. Differences in e-commerce logistics cost structures: Geographies
  • 6.8. Differences in e-commerce logistics cost structures: Other considerations
  • 6.9. Differences in e-commerce logistics cost structures: Store-based vs e-commerce
  • 6.10. e-commerce logistics market sizing methodology
  • 6.11. Global e-commerce logistics market size and forecast
  • 6.12. Asia Pacific e-commerce logistics market size and forecast
  • 6.13. Europe e-commerce logistics market size and forecast
  • 6.14. Middle East & North Africa e-commerce logistics market size and forecast
  • 6.15. North America e-commerce logistics market size and forecast
  • 6.16. Russia, Caucasus and Central Asia e-commerce logistics market size and forecast
  • 6.17. South America e-commerce logistics market size and forecast
  • 6.18. Sub-Saharan Africa e-commerce logistics market size and forecast

7. E-COMMERCE LOGISTICS STRATEGIES

  • 7.1. Competitive comparison
  • 7.2. Alibaba
  • 7.3. Amazon
  • 7.4. ASOS
  • 7.5. JD.com
  • 7.6. John Lewis
  • 7.7. Ocado
  • 7.8. Walmart
  • 7.9. Souq
  • 7.10. Mercado Libre
  • 7.11. Rocket Internet

8. E-COMMERCE LOGISTICS PROVIDERS

  • 8.1. Competitive comparison - e-fulfilment logistics
  • 8.2. Competitive comparison - last-mile logistics
  • 8.2. Clipper Logistics
  • 8.3. Deutsche Post DHL Group
  • 8.4. FedEx
  • 8.5. Kuehne + Nagel
  • 8.6. La Poste (DPD)
  • 8.7. Royal Mail (GLS)
  • 8.8. SEKO Logistics
  • 8.9. Singapore Post
  • 8.10. UPS
  • 8.11. USPS
  • 8.12. XPO Logistics

ABOUT TI

Table of Figures

  • Figure 2.1: Global Annual Online Sales Growth
  • Figure 2.2: Global cross-border B2C e-commerce transaction value (US$ billion)
  • Figure 2.3: Drivers changing City Last-Mile Deliveries
  • Figure 2.4: Share of online shoppers who used Click &Collect (2016)
  • Figure 3.1: Typical returns network
  • Figure 3.2: Returns options
  • Figure 4.1: In which industry does your company operate?
  • Figure 4.2: What type of e-commerce logistics services do you provide?
  • Figure 4.3: How do you predict that the proportion of your company's current sales/volumes that relate to e-commerce will change within the next five years?
  • Figure 4.4: How do you predict that the percentage of your current B2C e-commerce sales/traffic will change within the next five years?
  • Figure 4.5: How do you predict that your share of cross-border e-commerce sales will change within the next five years?
  • Figure 4.6: Listed below are a number of attributes that have been used to describe different e-commerce logistics providers. Could you please tell us which, if any, apply to the brands listed below that you are aware of?
  • Figure 4.7: How do you expect online retailers' outsourcing habits to change over the next five years?
  • Figure 4.8: Which type of retailer do you think is more likely to outsource logistics functions?
  • Figure 4.9: What are your top 3 challenges in e-commerce logistics?
  • Figure 4.10: What strategies do you have in place to handle seasonal and promotional peaks?
  • Figure 4.11: How do you expect retailers' e-commerce logistics costs as a % of their sales to change over the next five years?
  • Figure 4.12: If your e-commerce logistics costs are changing, what drives this change?
  • Figure 4.13: What strategies do you have in place to reduce your e-commerce logistics costs?
  • Figure 4.14: Which of the following factors has the greatest impact on your margins on last-mile and e-fulfilment
  • Figure 4.15: What do you consider to be the main threats to your e-commerce logistics operations in the next five years?
  • Figure 4.16: Which of these areas are of interest to your company for future development?
  • Figure 4.17: What technology are you looking to invest in to improve your e-commerce logistics?
  • Figure 6.1: Core determinants of e-commerce logistics cost structures
  • Figure 6.2: e-commerce logistics costs as a % of sales for selected retailers
  • Figure 6.3: Multi-channel vs omni-channel fulfilment
  • Figure 6.4: Multi-channel/omni-channel spectrum
  • Figure 6.5: Division of fulfilment and last-mile costs
  • Figure 6.6: USA top 10 online retailers by GMV 2016
  • Figure 6.7: Europe top 10 online retailers by sales 2015
  • Figure 6.8: Sales structure of China's Online Retail Sales
  • Figure 6.9: Global e-commerce logistics market size and forecast
  • Figure 6.10: Global e-commerce logistics market forecast scenarios
  • Figure 6.11: Global e-commerce logistics market size by region (2017)
  • Figure 6.12: Global e-commerce logistics market size by region (2021)
  • Figure 6.13: Asia Pacific e-commerce logistics market size and forecast
  • Figure 6.14: Asia Pacific e-commerce logistics market forecast scenarios
  • Figure 6.15: Asia Pacific e-commerce logistics market size by country (2017)
  • Figure 6.16: Asia Pacific e-commerce logistics market size by country (2021)
  • Figure 6.17: Europe e-commerce logistics market size and forecast
  • Figure 6.18: Europe e-commerce logistics market forecast scenarios
  • Figure 6.19: Europe e-commerce logistics market size by country (2017)
  • Figure 6.20: Europe e-commerce logistics market size by country (2021)
  • Figure 6.21: Middle East & North Africa e-commerce logistics market size and forecast
  • Figure 6.22: Middle East & North Africa e-commerce logistics market forecast scenarios
  • Figure 6.23: Middle East & North Africa e-commerce logistics market size by country (2017)
  • Figure 6.24: Middle East & North Africa e-commerce logistics market size by country (2021)
  • Figure 6.25: North America e-commerce logistics market size and forecast
  • Figure 6.26: North America e-commerce logistics market forecast scenarios
  • Figure 6.27: North America e-commerce logistics market size by country (2017)
  • Figure 6.28: North America e-commerce logistics market size by country (2021)
  • Figure 6.29: Russia, Caucasus and Central Asia e-commerce logistics market size and forecast
  • Figure 6.30: Russia, Caucasus and Central Asia e-commerce logistics market forecast scenarios
  • Figure 6.31: Russia, Caucasus and Central Asia e-commerce logistics market size by country (2017)
  • Figure 6.32: Russia, Caucasus and Central Asia e-commerce logistics market size by country (2021)
  • Figure 6.33: South America e-commerce logistics market size and forecast
  • Figure 6.34: South America e-commerce logistics market forecast scenarios
  • Figure 6.35: South America e-commerce logistics market size by country (2017)
  • Figure 6.36: South America e-commerce logistics market size by country (2021)
  • Figure 6.37: Sub-Saharan Africa e-commerce logistics market size and forecast
  • Figure 6.38: Sub-Saharan Africa e-commerce logistics market forecast scenarios
  • Figure 6.39: Sub-Saharan Africa e-commerce logistics market size by country (2017)
  • Figure 6.40: Sub-Saharan Africa e-commerce logistics market size by country (2021)
  • Figure 7.1: National Markets Served Through Dedicated Sites
  • Figure 7.2: Strategies to compete with Amazon
  • Figure 7.3: Alibaba-affiliated companies handled more than 70% of the 31.3bn parcels handled in China during 2016
  • Figure 7.4: Cainiao Financials
  • Figure 7.5: Amazon Net Sales 2008 to 2017
  • Figure 7.6: Amazon Net Sales by Geographic Region (and AWS) % to Total 2017
  • Figure 7.7: Amazon Net Sales by Country % to Total 2017
  • Figure 7.8: Revenue by Business Segment % to Total 2017
  • Figure 7.9: Amazon Fulfilment Costs 2009 to 2016
  • Figure 7.10: Amazon Outbound Shipping Costs 2009 to 2016
  • Figure 7.11: Amazon Outbound Shipping Revenues 2009 to 2016
  • Figure 7.12: Amazon and key competitors
  • Figure 7.13: ASOS 2017 Retail Sales by Region
  • Figure 7.14: JD.com fulfilment process
  • Figure 7.15: Mercado Libre Net Revenues by Geography
  • Figure 8.1: The e-fulfilment logistics market
  • Figure 8.2: Clipper Logistics Finances: Revenue by Business Segment % to Total (2016)
  • Figure 8.3: Clipper Logistics: Returns Process
  • Figure 8.4: PeP Revenue by Business Segment % to Total 2016
  • Figure 8.5: Parcel Revenue by Business Segment % to Total 2016
  • Figure 8.6: Parcel Germany Sorting Centre Network Expansion 2010 to 2016
  • Figure 8.7: DHL Parcel Europe Geographic Presence
  • Figure 8.8: DHL eCommerce fulfilment process
  • Figure 8.9: DHL eCommerce fulfilment centre network
  • Figure 8.10: DHL's view of the future of US e-commerce supply chains
  • Figure 8.11: DHL Express Revenue by Business Segment % to Total
  • Figure 8.12: FedEx SmartPost zone skipping
  • Figure 8.13: Kuehne + Nagel global e-commerce fulfilment footprint
  • Figure 8.14: K+N end-to-end e-commerce offering across all business units
  • Figure 8.15: Kuehne + Nagel e-commerce logistics ecosystem
  • Figure 8.16: DPD Predict Service Availability
  • Figure 8.17: GLS ParcelShops network
  • Figure 8.18: SEKO Logistics: Omni-channel logistics network
  • Figure 8.19: UPS Delivery System
  • Figure 8.20: My Choice and Access Point Coverage
  • Figure 8.21: XPO Logistics Finances: Revenue by Vertical % to Total 2016)
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