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市場調查報告書
商品編碼
1260896

軟體和BPO服務的全球市場報告2023年

Software and BPO Services Global Market Report 2023

出版日期: 按訂單生產 | 出版商: The Business Research Company | 英文 300 Pages | 商品交期: 2-10個工作天內

價格
簡介目錄

全球軟體和BPO服務市場,從2022年的1兆8,861億5,000萬美元到2023年達2兆731億6,000萬美元,的成長年複合成長率9.9%。俄羅斯、烏克蘭戰爭,至少短期混亂了自COVID-19大流行的世界經濟復甦的可能性。這2國間的戰爭,造成複數國家的經濟制裁,商品價格的急劇上升,供應鏈的混亂,商品和服務整體通貨膨脹,對全球很多市場帶來影響。軟體和BPO服務市場,預計到2027年以9.3%年複合成長率成長到2兆9,616億1,000萬美元。

2022年的軟體和BPO服務市場上,亞太地區成為最大的地區。北美軟體和BPO服務市場上是第2大的地區。軟體和BPO服務市場對像地區,是亞太地區,西歐,中東歐,北美,南美,中東、非洲。

目錄

第1章 摘要整理

第2章 報告結構

第3章 軟體和BPO服務市場特徵

  • 市場定義
  • 主要的市場區隔

第4章 軟體和BPO服務市場產品分析

  • 主要的產品、服務
  • 主要的功能與差異化要素
  • 開發品

第5章 軟體和BPO服務市場供應鏈

  • 供應鏈
  • 流通
  • 最後客戶

第6章 軟體和BPO服務市場客戶資訊

  • 客戶的偏好
  • 最終用途的市場規模與成長

第7章 軟體和BPO服務市場趨勢與策略

第8章 軟體和BPO服務市場- 宏觀經濟情境

  • COVID-19對軟體和BPO服務市場的影響
  • 烏克蘭和俄羅斯的戰爭對軟體和BPO服務市場的影響
  • 高通貨膨脹對軟體和BPO服務市場的影響

第9章 軟體和BPO服務的市場規模與成長

  • 市場規模
  • 市場成長成果
    • 市場促進因素
    • 市場阻礙因素
  • 市場的成長預測
    • 市場促進因素
    • 市場阻礙因素

第10章 軟體和BPO服務市場地區分析

  • 全球軟體和BPO服務市場,2022年,各地區
  • 全球軟體和BPO服務市場,2017-2022,2022-2027F,2032F,各地區的履歷與預測
  • 與各地區的全球軟體和BPO服務市場,成長及市場佔有率的比較

第11章 軟體和BPO服務市場區隔

  • 全球軟體和BPO服務市場,各類型市場區隔,成果與預測,2017-2022,2022-2027F,2032F
  • BPO服務
  • 軟體服務
  • 世界軟體和BPO服務市場,各組織規模市場區隔,成果與預測,2017~2022年,2022~2027F,2032F
  • 大企業
  • 中小企業
  • 全球軟體和BPO服務市場,各最終用途業界市場區隔,成果與預測,2017-2022,2022-2027F,2032F
  • 金融業務
  • 零售批發
  • 資訊技術
  • 製造業
  • 醫療保健
  • 其他的終端用戶產業

第12章 軟體和BPO服務的市場區隔

  • 世界BPO服務市場,各類型市場區隔,2017-2022,2022-2027F,2032F
  • 世界軟體服務市場,各類型市場區隔,2017-2022,2022-2027F,2032F

第13章 軟體和BPO服務的市場指標

  • 軟體和BPO服務的市場規模,GDP的比例,2017~2027年,世界
  • 每人的平均軟體和BPO服務市場支出,2017~2027年,世界

第14章 亞太地區的軟體和BPO服務市場

  • 亞太地區的軟體和BPO服務市場概要
  • 地區資訊, COVID-19影響,市場資訊,背景資訊,政府的舉措,法規,法規機關,主要團體,徵收的稅金,公司稅結構,投資,主要企業
  • 亞太地區,軟體和BPO服務市場,2022年,各國
  • 亞太地區,軟體和BPO服務市場,2017-2022,2022-2027F,2032F,各國履歷與預測
  • 亞太地區,軟體和BPO服務市場,2017-2022,2022-2027F,2032F,各國成長與市場佔有率的比較
  • 亞太地區,軟體和BPO服務市場指標
    • 軟體和BPO服務的市場規模,GDP的比例,2017~2027年,亞太地區各國
    • 企業數,軟體和BPO服務市場,軟體和BPO服務市場/企業數,2022年,亞太地區各國
    • 員工數,軟體和BPO服務市場,軟體和BPO服務市場/員工數,2022年,亞太地區各國
  • 亞太地區的軟體和BPO服務市場,各類型市場區隔,2017-2022,2022-2027F,2032F
  • 亞太地區的軟體和BPO服務市場:各國分析
    • 中國的軟體和BPO服務市場
    • 澳洲的軟體和BPO服務市場
    • 香港的軟體和BPO服務市場
    • 印度的軟體和BPO服務市場
    • 印尼的軟體和BPO服務市場
    • 日本的軟體和BPO服務市場
    • 馬來西亞的軟體和BPO服務市場
    • 紐西蘭的軟體和BPO服務市場
    • 菲律賓的軟體和BPO服務市場
    • 新加坡的軟體和BPO服務市場
    • 韓國的軟體和BPO服務市場
    • 泰國的軟體和BPO服務市場
    • 越南的軟體和BPO服務市場
    • 孟加拉的軟體和BPO服務市場

第15章 西歐的軟體和BPO服務市場

  • 西歐的軟體和BPO服務市場概要
  • 西歐,軟體和BPO服務市場,2022年,各國
  • 西歐,軟體和BPO服務市場, 2017-2022, 2022-2027F, 2032F,歷史與預測,各國
  • 西歐,軟體和BPO服務市場,2017-2022,2022-2027F,2032F,各國成長與市場佔有率的比較
  • 西歐,軟體和BPO服務市場指標
    • 軟體和BPO服務的市場規模,GDP的比例,2017~2027年,西歐各國
    • 企業數,軟體和BPO服務市場,軟體和BPO服務市場/企業數,2022年,西歐各國
    • 員工數,軟體和BPO服務市場,軟體和BPO服務市場/員工數,2022年,西歐各國
  • 西歐的軟體和BPO服務市場,各類型市場區隔,2017-2022,2022-2027F,2032F
  • 西歐的軟體和BPO服務市場:各國分析
    • 奧地利的軟體和BPO服務市場
    • 比利時的軟體和BPO服務市場
    • 丹麥的軟體和BPO服務市場
    • 芬蘭的軟體和BPO服務市場
    • 法國的軟體和BPO服務市場
    • 德國的軟體和BPO服務市場
    • 愛爾蘭的軟體和BPO服務市場
    • 義大利的軟體和BPO服務市場
    • 荷蘭的軟體和BPO服務市場
    • 挪威的軟體和BPO服務市場
    • 葡萄牙的軟體和BPO服務市場
    • 西班牙的軟體和BPO服務市場
    • 瑞典的軟體和BPO服務市場
    • 瑞士的軟體和BPO服務市場
    • 英國的軟體和BPO服務市場

第16章 東歐的軟體和BPO服務市場

  • 東歐的軟體和BPO服務市場概要
  • 東歐,軟體和BPO服務市場,2022年,各國
  • 東歐,軟體和BPO服務市場,2017-2022,2022-2027F,2032F,各國履歷與預測
  • 東歐,軟體和BPO服務市場,2017-2022,2022-2027F,2032F,各國成長與市場佔有率的比較
  • 東歐,軟體和BPO服務市場指標
    • 軟體和BPO服務的市場規模,GDP的比例,從2017年到2027年,東歐各國
    • 企業數,軟體和BPO服務市場,軟體和BPO服務市場/企業數,2022年,東歐各國
    • 員工數,軟體和BPO服務市場,軟體和BPO服務市場/員工數,2022年,東歐各國
  • 東歐的軟體和BPO服務市場,各類型市場區隔,2017-2022,2022-2027F,2032F
  • 東歐的軟體和BPO服務市場:各國分析
    • 捷克的軟體和BPO服務市場,
    • 波蘭的軟體和BPO服務市場
    • 羅馬尼亞的軟體和BPO服務市場
    • 俄羅斯的軟體和BPO服務市場
    • 烏克蘭的軟體和BPO服務市場

第17章 北美的軟體和BPO服務市場

  • 北美的軟體和BPO服務市場概要
  • 北美,軟體和BPO服務市場,2022年,各國
  • 北美,軟體和BPO服務市場,2017-2022,2022-2027F,2032F,歷史及預測,各國
  • 北美,軟體和BPO服務市場,2017-2022,2022-2027F,2032F,各國成長與市場佔有率的比較
  • 北美,軟體和BPO服務市場指標
    • 軟體和BPO服務的市場規模,GDP的比例,2017~2027年,北美各國
    • 企業數,軟體和BPO服務市場,軟體和BPO服務市場/企業數,2022年,北美各國
    • 員工數,軟體和BPO服務市場,軟體和BPO服務市場/員工數,2022年,北美各國
  • 北美的軟體和BPO服務市場,各類型市場區隔,2017-2022,2022-2027F,2032F
  • 北美的軟體和BPO服務市場:各國分析
    • 加拿大的軟體和BPO服務市場
    • 墨西哥的軟體和BPO服務市場
    • 美國的軟體和BPO服務市場

第18章 南美的軟體和BPO服務市場

  • 南美的軟體和BPO服務市場概要
  • 南美,軟體和BPO服務市場,2022年,各國
  • 南美,軟體和BPO服務市場,2017-2022,2022-2027F,2032F,歷史及預測,各國
  • 南美,軟體和BPO服務市場,2017-2022,2022-2027F,2032F,各國成長與市場佔有率的比較
  • 南美,軟體和BPO服務市場指標
    • 軟體和BPO服務的市場規模,GDP的比例,從2017年到2027年,南美各國
    • 企業數,軟體和BPO服務市場,軟體和BPO服務市場/企業數,2022年,南美各國
    • 員工數,軟體和BPO服務市場,軟體和BPO服務市場/員工數,2022年,南美各國
  • 南美的軟體和BPO服務市場,各類型市場區隔,2017-2022,2022-2027F,2032F
  • 南美的軟體和BPO服務市場:各國分析
    • 阿根廷的軟體和BPO服務市場
    • 巴西的軟體和BPO服務市場
    • 智利的軟體和BPO服務市場
    • 哥倫比亞的軟體和BPO服務市場
    • 秘魯的軟體和BPO服務市場
    • 委內瑞拉的軟體和BPO服務市場

第19章 中東的軟體和BPO服務市場

  • 中東的軟體和BPO服務市場概要
  • 中東,軟體和BPO服務市場,2022年,各國
  • 中東,軟體和BPO服務市場, 2017-2022, 2022-2027F, 2032F,歷史與預測,各國
  • 中東,軟體和BPO服務市場,2017-2022,2022-2027F,2032F,各國成長與市場佔有率的比較
  • 中東,軟體和BPO服務市場指標
    • 軟體和BPO服務的市場規模,GDP的比例,從2017年到2027年,中東各國
    • 企業數,軟體和BPO服務市場,軟體和BPO服務市場/企業數,2022年,中東各國
    • 員工數,軟體和BPO服務市場,軟體和BPO服務市場/員工數,2022年,中東各國
  • 中東的軟體和BPO服務市場,各類型市場區隔,2017-2022,2022-2027F,2032F
  • 中東的軟體和BPO服務市場:各國分析
    • 沙烏地阿拉伯的軟體和BPO服務市場
    • 以色列的軟體和BPO服務市場
    • 土耳其的軟體和BPO服務市場
    • 阿拉伯聯合大公國的軟體和BPO服務市場

第20章 非洲的軟體和BPO服務市場

  • 非洲的軟體和BPO服務市場概要
  • 非洲,軟體和BPO服務市場,2022年,各國
  • 非洲,軟體和BPO服務市場, 2017-2022, 2022-2027F, 2032F,歷史與預測,各國
  • 非洲,軟體和BPO服務市場, 2017-2022, 2022-2027F, 2032F,各國成長與市場佔有率的比較
  • 非洲,軟體和BPO服務市場指標
    • 軟體和BPO服務的市場規模,GDP的比例,2017~2027年,非洲各國
    • 企業數,軟體和BPO服務市場,軟體和BPO服務市場/企業數,2022年,非洲各國
    • 員工數,軟體和BPO服務市場,軟體和BPO服務市場/員工數,2022年,非洲各國
  • 非洲的軟體和BPO服務市場,各類型市場區隔,2017-2022,2022-2027F,2032F
  • 非洲的軟體和BPO服務市場:各國分析
    • 埃及軟體和BPO服務市場
    • 奈及利亞的軟體和BPO服務市場
    • 南非的軟體和BPO服務市場

第21章 軟體和BPO服務市場競爭情形

  • 競爭市場概要
  • 市場佔有率
  • 企業簡介
    • TCS
    • Nippon Telegraph And Telephone Corp
    • telefonaktiebolaget lm ericsson
    • Cognizant Technology Solutions Corp
    • Dell Technologies Inc.

第22章 軟體和BPO服務市場上主要的合併和收購

第23章 市場背景:IT服務市場

  • IT Services Market Characteristics
  • IT Services Market Historic and Forecast, 2017-2022, 2022-2027F, 2032F Growth, By Segment
  • Global IT Services Market, 2022, By Region
  • Global IT Services Market, 2017-2022, 2022-2027F, 2032F, Historic And Forecast, By Region
  • Global IT Services Market, 2017-2022, 2022-2027F, 2032F, Segmentation By Type

第24章 推薦事項

  • 2027年的全球軟體和BPO服務市場-成長國
  • 2027年的世界軟體和BPO服務市場-成長市場區隔
  • 2027年的世界軟體和BPO服務市場-成長策略

第25章 附錄

簡介目錄
Product Code: r4875

“Software And BPO Services Global Market Report 2023 ” from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on software and bpo services market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

  • Gain a truly global perspective with the most comprehensive report available on this market covering 50+ geographies.
  • Understand how the market has been affected by the COVID-19 and how it is responding as the impact of the virus abates.
  • Assess the Russia - Ukraine war's impact on agriculture, energy and mineral commodity supply and its direct and indirect impact on the market.
  • Measure the impact of high global inflation on market growth.
  • Create regional and country strategies on the basis of local data and analysis.
  • Identify growth segments for investment.
  • Outperform competitors using forecast data and the drivers and trends shaping the market.
  • Understand customers based on the latest market shares.
  • Benchmark performance against key competitors.
  • Suitable for supporting your internal and external presentations with reliable high quality data and analysis
  • Report will be updated with the latest data and delivered to you within 3-5 working days of order along with an Excel data sheet for easy data extraction and analysis.
  • All data from the report will also be delivered in an excel dashboard format.

Where is the largest and fastest growing market for software and bpo services? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? “The software and bpo services market global report ” from The Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

  • The market characteristics section of the report defines and explains the market.
  • The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
  • The forecasts are made after considering the major factors currently impacting the market. These include:

The impact of sanctions, supply chain disruptions, and altered demand for goods and services due to the Russian Ukraine war, impacting various macro-economic factors and parameters in the Eastern European region and its subsequent effect on global markets.

The impact of higher inflation in many countries and the resulting spike in interest rates.

The continued but declining impact of COVID-19 on supply chains and consumption patterns.

  • Market segmentations break down the market into sub markets.
  • The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
  • The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
  • The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

Markets Covered:

  • 1) By Type: BPO Services; Software Services
  • 2) By Organisation Size: Large Enterprises; Small And Medium Enterprises
  • 3) By End-Use Industry: Financial Services; Retail & Wholesale; Information Technology; Manufacturing; Healthcare; Other End-User Industries
  • Subsegments Covered: CRM BPO; HRO BPO; F&A BPO; Other BPO Services; Application Software; Infrastructure Software; Vertical - Specific Software; Software Outsourcing Services; Other Software Services
  • Companies Mentioned: TCS; Nippon Telegraph And Telephone Corp; telefonaktiebolaget lm ericsson; Cognizant Technology Solutions Corp; Dell Technologies Inc
  • Countries: Australia, China, Bangladesh, India, Indonesia, Japan, South Korea, Thailand, Vietnam, Malaysia, Singapore, Philippines, Hong Kong, New Zealand, USA, Canada, Mexico, USA, Canada, Mexico, France, Germany, UK, Austria, Belgium, Denmark, Finland, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, Russia, Czech Republic, Poland, Romania, Ukraine, Saudi Arabia, Israel, Iran, Turkey, UAE, Egypt, Nigeria, South Africa.
  • Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
  • Time series: Five years historic and ten years forecast.
  • Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
  • Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
  • Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
  • Delivery format: PDF, Word and Excel Data Dashboard.

Executive Summary

Major companies in the software and BPO services market include TCS, Nippon Telegraph And Telephone Corp, telefonaktiebolaget lm ericsson, Cognizant Technology Solutions Corp, Dell Technologies Inc., Hewlett Packard Enterprise Co, Microsoft, Capgemini, Cisco Systems, Inc., and Infosys ltd.

The global software and bpo services market grew from $1886.15 billion in 2022 to $2073.16 billion in 2023 at a compound annual growth rate (CAGR) of 9.9%. The Russia-Ukraine war disrupted the chances of global economic recovery from the COVID-19 pandemic, at least in the short term. The war between these two countries has led to economic sanctions on multiple countries, a surge in commodity prices, and supply chain disruptions, causing inflation across goods and services and affecting many markets across the globe. The software and bpo services market is expected to grow to $2961.61 billion in 2027 at a CAGR of 9.3%.

The software and BPO services market includes revenues earned by entities by providing software and BPO services including application software programming services, computer program (software) development, computer software support services and web design services. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

Software is a set of instructions, data, or programs used to operate a computer and perform specific tasks. Business process outsourcing (BPO) is a business practice in which an organization contracts with an external service provider to perform important business functions or tasks.

Asia-Pacific was the largest region in software and BPO services market in 2022. North America was the second largest region in software and BPO services market. The regions covered in the software and BPO services market are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.

The main types of services in software and BPO services are software services and BPO services. BPO (business process outsourcing) services are the services provided by using a third-party provider company to perform an essential business task. It can used by large enterprises, small and medium enterprises and are often used in financial services, retail & wholesale, information technology, manufacturing, healthcare and other industries.

The emergence of startups as major clients of software and BPO service providers is expected to drive the market. Driven by cost efficiency and the necessity to focus on core operations, startups have started outsourcing non-core operations such as finance and recruitment to specialized agencies and companies. For instance, outsourcing of finance and tech operations helps Leverage Edu, an India-based EdTech startup connecting students with mentors, save approximately 40% of its capital through outsourcing. The increasing number of startups is also expected to positively impact the market. The number of startups in India is expected to increase to 10,500 by 2020, a 4000 increase from the current number, depicting new opportunities for the software and BPO services market in the client expansion and revenue generation.

High employee attrition in the BPO services industry is expected to hinder the growth of the BPO services market in the forecast period. According to the Analytics India Employee Attrition Study, in 2017, the USA accounted for the highest attrition rate of 42% in the BPO services industry, followed by Australia - 29%, Europe - 24% and India - 18% attrition. The impact of high attrition is expected to increase hiring costs for training and development of new employees, failure to attract new clients and decrease in productivity of the BPO services sector. All these factors are expected to reduce BPO providers' profitability and stability in the market, hindering the growth.

Many software services companies are adopting quality standards such as Information Technology Infrastructure Library (ITIL) and International Organization for Standardization (ISO) 9001 to align IT services with business requirements. ITIL describes processes, procedures and tasks that can be applied by an organization to deliver software products and services that meet predefined quality metrics. Similarly, ISO 9001 is a standard for quality products and services that meet desired quality standards and are reliable. For instance, about 1.1 million ISO 9001 certificates have been issued till date to companies, including software services, medical devices, oil and gas, automotive companies and government organizations.

In September 2021, Sitel Group, a US-based customer service company offering BPO services, completed the acquisition of Sykes Enterprises, Inc., for approximately $2.2 billion. Under this deal, Sitel has acquired all outstanding shares of SYKES common stock and aims to reach and diversify product and service offerings to benefit customers. Sykes Enterprises is a business process outsourcing company.

The countries covered in the software and BPO services market report are Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Czech Republic, Denmark, Egypt, Finland, France, Germany, Hong Kong, India, Indonesia, Ireland, Israel, Italy, Japan, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Romania, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, UAE, UK, USA, Venezuela and Vietnam.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

The software and BPO services market research report is one of a series of new reports from The Business Research Company that provides software and BPO services market statistics, including software and BPO services industry global market size, regional shares, competitors with a software and BPO services market share, detailed software and BPO services market segments, market trends and opportunities, and any further data you may need to thrive in the software and BPO services industry. This software and BPO services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

Table of Contents

1. Executive Summary

2. Report Structure

3. Software And BPO Services Market Characteristics

  • 3.1. Market Definition
  • 3.2. Key Segmentations

4. Software And BPO Services Market Product Analysis

  • 4.1. Leading Products/ Services
  • 4.2. Key Features and Differentiators
  • 4.3. Development Products

5. Software And BPO Services Market Supply Chain

  • 5.1. Supply Chain
  • 5.2. Distribution
  • 5.3. End Customers

6. Software And BPO Services Market Customer Information

  • 6.1. Customer Preferences
  • 6.2. End Use Market Size and Growth

7. Software And BPO Services Market Trends And Strategies

8. Software And BPO Services Market - Macro Economic Scenario

  • 8.1 COVID-19 Impact On Software And BPO Services Market
  • 8.2 Ukraine-Russia War Impact On Software And BPO Services Market
  • 8.3 Impact Of High Inflation On Software And BPO Services Market

9. Software And BPO Services Market Size And Growth

  • 9.1. Market Size
  • 9.2. Historic Market Growth, Value ($ Billion)
    • 9.2.1. Drivers Of The Market
    • 9.2.2. Restraints On The Market
  • 9.3. Forecast Market Growth, Value ($ Billion)
    • 9.3.1. Drivers Of The Market
    • 9.3.2. Restraints On The Market

10. Software And BPO Services Market Regional Analysis

  • 10.1. Global Software And BPO Services Market, 2022, By Region, Value ($ Billion)
  • 10.2. Global Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Historic And Forecast, By Region
  • 10.3. Global Software And BPO Services Market, Growth And Market Share Comparison, By Region

11. Software And BPO Services Market Segmentation

  • 11.1. Global Software And BPO Services Market, Segmentation By Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • BPO Services
  • Software Services
  • 11.2. Global Software And BPO Services Market, Segmentation By Organisation Size, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Large Enterprises
  • Small And Medium Enterprises
  • 11.3. Global Software And BPO Services Market, Segmentation By End-Use Industry, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Financial Services
  • Retail & Wholesale
  • Information Technology
  • Manufacturing
  • Healthcare
  • Other End-User Industries

12. Software And BPO Services Market Segments

  • 12.1. Global BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion) - CRM BPO; HRO BPO; F&A BPO; Other BPO Services
  • 12.2. Global Software Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion) - Application Software; Infrastructure Software; Vertical - Specific Software; Software Outsourcing Services; Other Software Services

13. Software And BPO Services Market Metrics

  • 13.1. Software And BPO Services Market Size, Percentage Of GDP, 2017-2027, Global
  • 13.2. Per Capita Average Software And BPO Services Market Expenditure, 2017-2027, Global

14. Asia-Pacific Software And BPO Services Market

  • 14.1. Asia-Pacific Software And BPO Services Market Overview
  • Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
  • 14.2. Asia-Pacific, Software And BPO Services Market, 2022, By Country, Value ($ Billion)
  • 14.3. Asia-Pacific, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Historic And Forecast, By Country
  • 14.4. Asia-Pacific, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Growth And Market Share Comparison, By Country
  • 14.5. Asia-Pacific, Software And BPO Services Market Metrics
    • 14.5.1. Software And BPO Services Market Size, Percentage Of GDP, 2017-2027, Asia-Pacific Countries
    • 14.5.2. Number of Enterprises, Software And BPO Services Market, Software And BPO Services Market/Number of Enterprises, 2022, Asia-Pacific Countries
    • 14.5.3. Number of Employees, Software And BPO Services Market, Software And BPO Services Market/Number of Employees, 2022, Asia-Pacific Countries
  • 14.6. Asia-Pacific Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
  • 14.7. Asia-Pacific Software And BPO Services Market: Country Analysis
    • 14.7.1. China Software And BPO Services Market
      • 14.7.1.1. China Software And BPO Services Market Overview
      • 14.7.1.2. China Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
      • 14.7.1.3. China Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.2. Australia Software And BPO Services Market
      • 14.7.2.1. Australia Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
      • 14.7.2.2. Australia Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.3. Hong Kong Software And BPO Services Market
      • 14.7.3.1. Hong Kong Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.4. India Software And BPO Services Market
      • 14.7.4.1. India Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
      • 14.7.4.2. India Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.5. Indonesia Software And BPO Services Market
      • 14.7.5.1. Indonesia Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
      • 14.7.5.2. Indonesia Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.6. Japan Software And BPO Services Market
      • 14.7.6.1. Japan Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
      • 14.7.6.2. Japan Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.7. Malaysia Software And BPO Services Market
      • 14.7.7.1. Malaysia Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.8. New Zealand Software And BPO Services Market
      • 14.7.8.1. New Zealand Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.9. Philippines Software And BPO Services Market
      • 14.7.9.1. Philippines Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.10. Singapore Software And BPO Services Market
      • 14.7.10.1. Singapore Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.11. South Korea Software And BPO Services Market
      • 14.7.11.1. South Korea Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
      • 14.7.11.2. South Korea Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.12. Thailand Software And BPO Services Market
      • 14.7.12.1. Thailand Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.13. Vietnam Software And BPO Services Market
      • 14.7.13.1. Vietnam Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 14.7.14. Bangladesh Software And BPO Services Market
      • 14.7.14.1. Bangladesh Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)

15. Western Europe Software And BPO Services Market

  • 15.1. Western Europe Software And BPO Services Market Overview
  • 15.2. Western Europe, Software And BPO Services Market, 2022, By Country, Value ($ Billion)
  • 15.3. Western Europe, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Historic And Forecast, By Country
  • 15.4. Western Europe, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Growth And Market Share Comparison, By Country
  • 15.5. Western Europe, Software And BPO Services Market Metrics
    • 15.5.1. Software And BPO Services Market Size, Percentage Of GDP, 2017-2027, Western Europe Countries
    • 15.5.2. Number of Enterprises, Software And BPO Services Market, Software And BPO Services Market/Number of Enterprises, 2022, Western Europe Countries
    • 15.5.3. Number of Employees, Software And BPO Services Market, Software And BPO Services Market/Number of Employees, 2022, Western Europe Countries
  • 15.6. Western Europe Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
  • 15.7. Western Europe Software And BPO Services Market: Country Analysis
    • 15.7.1. Austria Software And BPO Services Market
      • 15.7.1.1. Austria Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.2. Belgium Software And BPO Services Market
      • 15.7.2.1. Belgium Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.3. Denmark Software And BPO Services Market
      • 15.7.3.1. Denmark Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.4. Finland Software And BPO Services Market
      • 15.7.4.1. Finland Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.5. France Software And BPO Services Market
      • 15.7.5.1. France Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
      • 15.7.5.2. France Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.6. Germany Software And BPO Services Market
      • 15.7.6.1. Germany Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
      • 15.7.6.2. Germany Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.7. Ireland Software And BPO Services Market
      • 15.7.7.1. Ireland Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.8. Italy Software And BPO Services Market
      • 15.7.8.1. Italy Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.9. Netherlands Software And BPO Services Market
      • 15.7.9.1. Netherlands Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.10. Norway Software And BPO Services Market
      • 15.7.10.1. Norway Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.11. Portugal Software And BPO Services Market
      • 15.7.11.1. Portugal Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.12. Spain Software And BPO Services Market
      • 15.7.12.1. Spain Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.13. Sweden Software And BPO Services Market
      • 15.7.13.1. Sweden Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.15. Switzerland Software And BPO Services Market
      • 15.7.15.1. Switzerland Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 15.7.15. UK Software And BPO Services Market
      • 15.7.15.1. UK Software And BPO Services Market2017-2022, 2022-2027F, 2032F, Value ($ Billion)
      • 15.7.15.2. UK Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)

16. Eastern Europe Software And BPO Services Market

  • 16.1. Eastern Europe Software And BPO Services Market Overview
  • 16.2. Eastern Europe, Software And BPO Services Market, 2022, By Country, Value ($ Billion)
  • 16.3. Eastern Europe, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Historic And Forecast, By Country
  • 16.4. Eastern Europe, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Growth And Market Share Comparison, By Country
  • 16.5. Eastern Europe, Software And BPO Services Market Metrics
    • 16.5.1. Software And BPO Services Market Size, Percentage Of GDP, 2017-2027, Eastern Europe Countries
    • 16.5.2. Number of Enterprises, Software And BPO Services Market, Software And BPO Services Market/Number of Enterprises, 2022, Eastern Europe Countries
    • 16.5.3. Number of Employees, Software And BPO Services Market, Software And BPO Services Market/Number of Employees, 2022, Eastern Europe Countries
  • 16.6. Eastern Europe Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
  • 16.7. Eastern Europe Software And BPO Services Market: Country Analysis
    • 16.7.1. Czech Republic Software And BPO Services Market,
      • 16.7.1.1. Czech Republic Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 16.7.2. Poland Software And BPO Services Market
      • 16.7.2.1. Poland Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 16.7.3. Romania Software And BPO Services Market
      • 16.7.3.1. Romania Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 16.7.4. Russia Software And BPO Services Market
      • 16.7.4.1. Russia Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
      • 16.7.4.2. Russia Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 16.7.5. Ukraine Software And BPO Services Market
      • 16.7.5.1. Ukraine Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)

17. North America Software And BPO Services Market

  • 17.1. North America Software And BPO Services Market Overview
  • 17.2. North America, Software And BPO Services Market, 2022, By Country, Value ($ Billion)
  • 17.3. North America, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Historic And Forecast, By Country
  • 17.4. North America, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Growth And Market Share Comparison, By Country
  • 17.5. North America, Software And BPO Services Market Metrics
    • 17.5.1. Software And BPO Services Market Size, Percentage Of GDP, 2017-2027, North America Countries
    • 17.5.2. Number of Enterprises, Software And BPO Services Market, Software And BPO Services Market/Number of Enterprises, 2022, North America Countries
    • 17.5.3. Number of Employees, Software And BPO Services Market, Software And BPO Services Market/Number of Employees, 2022, North America Countries
  • 17.6. North America Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
  • 17.7. North America Software And BPO Services Market: Country Analysis
    • 17.7.1. Canada Software And BPO Services Market
      • 17.7.1.1. Canada Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 17.7.2. Mexico Software And BPO Services Market
      • 17.7.2.1. Mexico Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 17.7.3. USA Software And BPO Services Market
      • 17.7.3.1. USA Software And BPO Services Market Overview
      • 17.7.3.2. USA Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
      • 17.7.3.3. USA Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)

18. South America Software And BPO Services Market

  • 18.1. South America Software And BPO Services Market Overview
  • 18.2. South America, Software And BPO Services Market, 2022, By Country, Value ($ Billion)
  • 18.3. South America, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Historic And Forecast, By Country
  • 18.4. South America, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Growth And Market Share Comparison, By Country
  • 18.5. South America, Software And BPO Services Market Metrics
    • 18.5.1. Software And BPO Services Market Size, Percentage Of GDP, 2017-2027, South America Countries
    • 18.5.2. Number of Enterprises, Software And BPO Services Market, Software And BPO Services Market/Number of Enterprises, 2022, South America Countries
    • 18.5.3. Number of Employees, Software And BPO Services Market, Software And BPO Services Market/Number of Employees, 2022, South America Countries
  • 18.6. South America Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
  • 18.7. South America Software And BPO Services Market: Country Analysis
    • 18.7.1. Argentina Software And BPO Services Market
      • 18.7.1.1. Argentina Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 18.7.2. Brazil Software And BPO Services Market
      • 18.7.1.1. Brazil Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
      • 18.7.2.2. Brazil Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 18.7.3. Chile Software And BPO Services Market
      • 18.7.3.1. Chile Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 18.7.4. Colombia Software And BPO Services Market
      • 18.7.4.1. Colombia Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 18.7.5. Peru Software And BPO Services Market
      • 18.7.5.1. Peru Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 18.7.6. Venezuela Software And BPO Services Market
      • 18.7.6.1. Venezuela Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)

19. Middle East Software And BPO Services Market

  • 19.1. Middle East Software And BPO Services Market Overview
  • 19.2. Middle East, Software And BPO Services Market, 2022, By Country, Value ($ Billion)
  • 19.3. Middle East, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Historic And Forecast, By Country
  • 19.4. Middle East, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Growth And Market Share Comparison, By Country
  • 19.5. Middle East, Software And BPO Services Market Metrics
    • 19.5.1. Software And BPO Services Market Size, Percentage Of GDP, 2017-2027, Middle East Countries
    • 19.5.2. Number of Enterprises, Software And BPO Services Market, Software And BPO Services Market/Number of Enterprises, 2022, Middle East Countries
    • 19.5.3. Number of Employees, Software And BPO Services Market, Software And BPO Services Market/Number of Employees, 2022, Middle East Countries
  • 19.6. Middle East Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
  • 19.7. Middle East Software And BPO Services Market: Country Analysis
    • 19.7.1. Saudi Arabia Software And BPO Services Market
      • 19.7.1.1. Saudi Arabia Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 19.7.2. Israel Software And BPO Services Market
      • 19.7.2.1. Israel Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 19.7.3. Turkey Software And BPO Services Market
      • 19.7.3.1. Turkey Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 19.7.4. UAE Software And BPO Services Market
      • 19.7.4.1. UAE Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)

20. Africa Software And BPO Services Market

  • 20.1. Africa Software And BPO Services Market Overview
  • 20.2. Africa, Software And BPO Services Market, 2022, By Country, Value ($ Billion)
  • 20.3. Africa, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Historic And Forecast, By Country
  • 20.4. Africa, Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Growth And Market Share Comparison, By Country
  • 20.5. Africa, Software And BPO Services Market Metrics
    • 20.5.1. Software And BPO Services Market Size, Percentage Of GDP, 2017-2027, Africa Countries
    • 20.5.2. Number of Enterprises, Software And BPO Services Market, Software And BPO Services Market/Number of Enterprises, 2022, Africa Countries
    • 20.5.3. Number of Employees, Software And BPO Services Market, Software And BPO Services Market/Number of Employees, 2022, Africa Countries
  • 20.6. Africa Software And BPO Services Market, Segmentation By Type, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
  • 20.7. Africa Software And BPO Services Market: Country Analysis
    • 20.7.1. Egypt Software And BPO Services Market
      • 20.7.1.1. Egypt Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 20.7.2. Nigeria Software And BPO Services Market
      • 20.7.2.1. Nigeria Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
    • 20.7.3. South Africa Software And BPO Services Market
      • 20.7.3.1. South Africa Software And BPO Services Market, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)

21. Software And BPO Services Market Competitive Landscape

  • 21.1. Competitive Market Overview
  • 21.2. Market Shares
  • 21.3. Company Profiles
    • 21.3.1. TCS
      • 21.3.1.1. Company Overview
      • 21.3.1.2. Products And Services
      • 21.3.1.3. Strategy
      • 21.3.1.4. Financial Performance
    • 21.3.2. Nippon Telegraph And Telephone Corp
      • 21.3.2.1. Company Overview
      • 21.3.2.2. Products And Services
      • 21.3.2.3. Strategy
      • 21.3.2.4. Financial Performance
    • 21.3.3. telefonaktiebolaget lm ericsson
      • 21.3.3.1. Company Overview
      • 21.3.3.2. Products And Services
      • 21.3.3.3. Strategy
      • 21.3.3.4. Financial Performance
    • 21.3.4. Cognizant Technology Solutions Corp
      • 21.3.4.1. Company Overview
      • 21.3.4.2. Products And Services
      • 21.3.4.3. Strategy
      • 21.3.4.4. Financial Performance
    • 21.3.5. Dell Technologies Inc.
      • 21.3.5.1. Company Overview
      • 21.3.5.2. Products And Services
      • 21.3.5.3. Strategy
      • 21.3.5.4. Financial Performance

22. Key Mergers And Acquisitions In The Software And BPO Services Market

23. Market Background: IT Services Market

  • 23.1. IT Services Market Characteristics
  • 23.2. IT Services Market Historic and Forecast, 2017-2022, 2022-2027F, 2032F Growth, By Segment, Value ($ Billion), Global
  • 23.3. Global IT Services Market, 2022, By Region, Value ($ Billion)
  • 23.4. Global IT Services Market, 2017-2022, 2022-2027F, 2032F, Historic And Forecast, By Region
  • 23.5. Global IT Services Market, 2017-2022, 2022-2027F, 2032F, Segmentation By Type, Value ($ Billion)

24. Recommendations

  • 24.1. Global Software And BPO Services Market In 2027- Growth Countries
  • 24.2. Global Software And BPO Services Market In 2027- Growth Segments
  • 24.3. Global Software And BPO Services Market In 2027- Growth Strategies

25. Appendix

  • 25.1. NAICS Definitions Of Industry Covered In This Report
  • 25.2. Abbreviations
  • 25.3. Currencies
  • 25.4. Historic And Forecast Inflation Rates
  • 25.5. Research Inquiries
  • 25.6. The Business Research Company
  • 25.7. Copyright And Disclaimer