The RFi Group UK Travel Report, is the latest report based on RFi Group's UK Travel Council (UKTC). The UKTC is one of RFi Group's many ongoing syndicated studies focused on delivering actionable insights to financial services sectors across the globe. This report in particular, covers the key findings from a biannual survey of 1000 plus respondents who have travelled overseas in the last 12 months and who are nationally representative of UK travellers. It includes insights on a diverse range of financial services related travel topics such as the pre-travel journey, payment methods used overseas, drivers of payment method choice, prepaid travel cards, credit cards, and travel insurance. The report also includes a thought-leading section focusing on understanding the impact of COVID-19 on travel. Some key questions answered in this section include:
- How has COVID-19 affected recent travel plans?
- What do future travel intentions look like?
- How do travellers currently perceive rewards programs?
Product overview: This is an essential and unique report for all financial service professionals working in the UK consumer banking, consumer payments and travel payments sectors.
Contents:
- Research Methodology
- Global impact of COVID-19 on UK travel behaviour
- Future Travel
The first trip after lockdown
Payment methods
Prepaid travel cards
Methodology:
- Fieldwork for the UK Travel Council is conducted online bi-annually in April and October. Due to COVID-19 and lockdown measures, 20H1 fieldwork was moved to June/July 2020.
- In total 1,072 who have travelled abroad in the last 12 months were interviewed. Survey respondents form a representative sample of recent travellers. Survey respondents were split between prepaid travel card users and non-prepaid travel card users
- Basic quotas were applied to ensure that respondents are representative of recent travellers by age, gender, region, and income. Respondents must hold a minimum of one banking product with a financial institution in their local market to qualify for this survey
- Effects and impact of the Covid-19 pandemic on the UK travel and travel payments sectors
- UK consumer sentiment towards current and return to travel
- Cash usage versus electronic payment methods when travelling (current behaviour and future intentions)
- Travel Card usage (Pre-paid and non pre-paid)
- Quarantine and travel corridor drivers and choice (by segment: Baby Boomers, GenX, Millennials)
- Drivers and choice of payment methods used abroad (current behaviour and future intentions)
Conclusions:
- Summary
- Key insights
- Opportunities for the UK consumer banking, consumer payments and travel payments sectors
Methodology:
- Survey respondents form a representative sample of recent travellers
- In total 1,072 who have travelled abroad in the last 12 months were interviewed
- Survey respondents were split between prepaid travel card users and non-prepaid travel card users
- Basic quotas were applied to ensure that respondents are representative of recent travellers by age, gender, region, and income
- Respondents must hold a minimum of one banking product with a financial institution in their local market to qualify for this survey
All surveys have been anonymized.
Market Availability: Australia, United Kingdom
Other Reports Available on Request include: Australian Travel and Payments Trends 2020
