即時通訊軟體統計報告

本報告提供即時通訊軟體 (IM) 、行動訊息、行動文字訊息相關、商務用與消費者用的主要資料與統計相關的系統性資訊。

調查範圍

調查手法

摘要整理

第1章 即時通訊軟體 (IM)

• 全球IM帳號數、用戶數的預測
• 企業 vs. 公共IM帳號數
• IM流量預測
• 平均IMS送信/收信數 (每1日1用戶)
• 平均IM使用時間 (每1日1用戶)

第2章 公共IM

• 公共IM預測
• 公共IM消費者 vs. 業務用戶

第3章 企業IM

• 企業IM預測

第4章 行動訊息

• 行動訊息

第5章 行動文字訊息

• 商務用行動SMS文字訊息
• 消費者用行動SMS文字訊息

圖表

This study brings together key data and statistics on business and consumer use of Instant Messaging (IM), Mobile Messaging (i.e. Mobile Instant Messaging or Chat) and Mobile Texting, including:

• Instant Messaging - Worldwide Users & Accounts, Breakouts by Enterprise and Public IM Accounts, IM traffic growth forecast, Average number of IMs sent/received per User/Day, Average User Time spent on IM/Day

• Consumer IM - Users and Accounts, Breakouts by Region, Four-year Forecasts

• Enterprise IM - Users and Accounts, Breakouts by Region, Business Size, Four-year Forecasts

• Mobile Messaging - Users and Accounts, Four-Year Forecast, Breakout by Region

• Mobile Text Messaging - Business and Consumer messages sent/received per User/Day

This report is intended for Organizations, Vendors, and Investors who need to make informed decisions about Instant Messaging, chat, and Mobile Messaging use by business and consumer users.

Table of Contents

SCOPE

METHODOLOGY

EXECUTIVE SUMMARY

CHAPTER 1: INSTANT MESSAGING

• 1.1. WORLDWIDE IM ACCOUNTS AND USERS FORECAST, 2018-2022
• 1.2. ENTERPRISE VS. CONSUMER IM USERS
• 1.3. ENTERPRISE VS. CONSUMER IM ACCOUNTS
• 1.4. IM TRAFFIC FORECAST
• 1.5. AVERAGE NUMBER OF IMS SENT/RECEIVED PER USER PER DAY
• 1.6. AVERAGE TIME SPENT ON IM PER USER PER DAY

CHAPTER 2: CONSUMER IM

• 2.1. CONSUMER IM FORECAST, 2018-2022
  • 2.1.1. Consumer IM by Region

CHAPTER 3: ENTERPRISE IM

• 3.1. ENTERPRISE IM FORECAST, 2018-2022
  • 3.1.1. Enterprise IM Accounts by Region
  • 3.1.2. Enterprise IM Accounts by Business Size

CHAPTER 4: MOBILE MESSAGING

• 4.1. MOBILE MESSAGING USER AND ACCOUNT FORECAST, 2018-2022
  • 4.1.1. Mobile Messaging Accounts by Region

CHAPTER 5: MOBILE TEXTING

• 5.1. BUSINESS MOBILE SMS TEXT MESSAGING
• 5.2. CONSUMER MOBILE SMS TEXT MESSAGING

LIST OF TABLES

• Table 1: Worldwide IM Accounts and Users (M), 2018-2022
• Table 2: Enterprise vs. Consumer IM Users (M), 2018-2022
• Table 3: Enterprise vs. Consumer IM Accounts (M), 2018-2022
• Table 4: Daily IM Traffic (Billions), 2018-2022
• Table 5: IM Conversations per User/Day, 2018
• Table 6: Average Time spent on IM per User/Day, 2018
• Table 7: Consumer IM Accounts and Users Forecast (M), 2018-2022
• Table 8: Enterprise IM Accounts and Users Forecast (M), 2018-2022
• Table 9: Worldwide Mobile Messaging User & Account Forecast, 2018-2022
• Table 10: Business SMS Text Messages Sent & Received per User/Day, 2018-2022
• Table 11: Consumer SMS Text Messages Sent & Received per User/Day, 2018-2022

LIST OF FIGURES

• Figure 1: Worldwide IM Accounts (Millions), 2018-2022
• Figure 2: Consumer vs. Business IM Users, 2018 & 2022
• Figure 3: Daily IM Traffic (Billions), 2018-2022
• Figure 4: Consumer IM Accounts by Region, 2018 & 2022
• Figure 5: Enterprise IM Accounts by Region, 2018 & 2022
• Figure 6: Enterprise IM Accounts by Business Size, 2018 & 2022
• Figure 7: Mobile Messaging - Breakout by Region, 2018-2022