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決策矩陣:外部委託試驗服務供應商的選擇 (2014年∼2015年)

Ovum Decision Matrix: Selecting an Outsourced Testing Service Provider, 2014-15

出版商 Ovum (TMT Intelligence, Informa) 商品編碼 338292
出版日期 內容資訊 英文 30 Pages
商品交期: 最快1-2個工作天內
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決策矩陣:外部委託試驗服務供應商的選擇 (2014年∼2015年) Ovum Decision Matrix: Selecting an Outsourced Testing Service Provider, 2014-15
出版日期: 2015年01月06日 內容資訊: 英文 30 Pages

本報告以主要外部委託試驗服務供應商 (14家) 為主題,決策矩陣為基礎,提供選擇標準、市場與服務分析、產品、各公司的評估等相關的系統性資訊。


  • 發展要素
  • Ovum的見解
  • 主要調查結果


  • 從外部委託試驗發展的領域
  • 試驗服務的演變


  • 對象標準
  • 除外標準
  • 選擇方法
  • Ovum的評級


  • Ovum決策矩陣:外部委託試驗
  • 市場領導:ITCS、Cognizant、Accenture、IBM、Capgemini、Wipro
  • 市場挑戰者:Infosys、Atos、Tech Mahindra、CGI、HCL
  • 市場追隨者:CSC、iGate、L&T Infotech


  • Accenture:Ovum推薦 - 領導者
  • Atos:Ovum推薦 - 挑戰者
  • Capgemini:Ovum推薦 - 領導者
  • CGI:Ovum推薦 - 挑戰者
  • Cognizant:Ovum推薦 - 領導者
  • CSC:Ovum推薦 - 追隨者
  • HCL:Ovum推薦 - 挑戰者
  • IBM:Ovum推薦 - 領導者
  • iGate:Ovum推薦 - 追隨者
  • Infosys:Ovum推薦 - 挑戰者
  • L&T Infotech:Ovum推薦 - 追隨者
  • TCS:Ovum推薦 - 領導者
  • Tech Mahindra:Ovum推薦 - 挑戰者
  • Wipro:Ovum推薦 - 領導者


  • 市場領導:服務評估
  • 市場領導:實行評估
  • 市場領導:市場影響評估
  • 替代供應商


  • 參考文獻
  • 著者
Product Code: IT0019-003398


The emergence of comprehensive outsourced testing of software applications, in which a service provider assumes end-to-end responsibility for centralized testing functions, is accelerating. This ODM assesses the emerging discipline of comprehensive outsourcing of testing services and provides an overview and evaluation of the leading service providers.


The market adoption of comprehensive outsourced testing is accelerating, but a lack of discussion on the implications for sourcing underlines two issues. First, the market is still in a nascent state and only a handful of providers are typically selected for comprehensive deals. Second, the suggestion that clients prefer co-sourced approaches, in which the organization works with third parties, is in contrast to the development of all other segments of the IT services market.


  • Enterprises' testing functions have heterogeneous organizational structures, with lines of business functions often trying to exert political power.
  • The slow emergence of centralized approaches, coupled with a lack of investment, is a reference point for the lack of maturity of testing functions.
  • Organizations (and vendors) should focus as much on sourcing implications as on the technical aspects of testing services.

Features Benefits

  • Assesses the emerging discipline of comprehensive outsourcing of testing services.
  • Provides an overview and assessment of the leading service providers.
  • Describes the organizational and sourcing models in testing.

Questions Answers

  • Who are the leading providers in outsourced testing?
  • What are the organizational models for testing functions?

Table of Contents


  • Catalyst
  • Ovum view
  • Key findings

Market and services analysis

  • The evolving discipline of outsourced testing
  • The evolution of testing services

Provider solution criteria

  • Inclusion criteria
  • Exclusion criteria
  • Methodology
  • Ovum ratings

Market and product analysis

  • Ovum Decision Matrix: outsourced testing, 2014-15
  • Market leaders: TCS, Cognizant, Accenture, IBM, Capgemini, and Wipro
  • Market challengers: Infosys, Atos, Tech Mahindra, CGI, and HCL
  • Market followers: CSC, iGate, and L&T Infotech

Provider analysis

  • Accenture: Ovum recommendation - leader
  • Atos: Ovum recommendation - challenger
  • Capgemini: Ovum recommendation - leader
  • CGI: Ovum recommendation - challenger
  • Cognizant: Ovum recommendation - leader
  • CSC: Ovum recommendation - follower
  • HCL: Ovum recommendation - challenger
  • IBM: Ovum recommendation - leader
  • iGate: Ovum recommendation - follower
  • Infosys: Ovum recommendation - challenger
  • L&T Infotech: Ovum recommendation - follower
  • TCS: Ovum recommendation - leader
  • Tech Mahindra: Ovum recommendation - challenger
  • Wipro: Ovum recommendation - leader

Market leaders

  • Market leaders: offering assessment
  • Market leader: execution assessment
  • Market leader: market impact assessment
  • Alternative providers


  • Further reading
  • Author
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