SaaS Customer Relationship Management (CRM) Market 2019-2025
|出版商||Orion Market Research Pvt Ltd||商品編碼||949485|
|SaaS型CRM(顧客關係管理)市場(2019年∼2025年) SaaS Customer Relationship Management (CRM) Market 2019-2025|
|出版日期: 2020年06月01日||內容資訊: 英文||
SaaS Customer Relationship Management (CRM) Market Size, Share & Industry Analysis Report by End-User (Banking, Financial Services, and Insurance (BFSI), Retail, Healthcare, IT & Telecom, and Others) and Forecast Period, 2019 - 2025
The global SaaS Customer Relationship Management (CRM) market is projected to witness considerable growth during the forecast period. CRM software is used among business professionals for managing their company's interaction with its current as well as potential clients and customers. This service is also suitable for small startups as it involves no extra investment or setup. Therefore, the cost-efficiency of SaaS CRM is a major factor to drive the growth of the global SaaS CRM market. The increasing inclination of the customers toward eCommerce sites for shopping purposes is anticipated to create huge opportunities for the CRM software manufacturers to establish new customer networks across the globe.
The SaaS Customer Relationship Management (CRM) market is classified on the basis of end-user. Based on end-user, the market is segmented into Banking, Financial Services, and Insurance (BFSI), retail, healthcare, IT & telecom, and others. Based on end-users the retail sector is anticipated to hold considerable market share during the forecast period.
Geographically, the global SaaS CRM market is classified into North America, Europe, Asia-Pacific, and the Rest of the World. North America is anticipated to have a considerable market share in the global market. Asia-Pacific is estimated to have considerable growth in the global market during the forecast period. This growth is backed by the significant presence of the e-commerce sector in the region. The increasing adoption of cloud-based technologies along with the establishment of new business entities in the region are further supporting the growth of the market in the region.
The global SaaS CRM market is mainly influenced by product development and advancements conducted by the key players operating in the market. The key players of the SaaS CRM market include Microsoft Corp., Salesforce, Inc., Oracle Corp., Amdocs Group, SAP SE, Adobe Systems Inc., Huawei Technologies Co., Ltd., Sage Technologies, Ltd., Zoho Corp. BV, and among others.
The market study of the global SaaS CRM market is incorporated by extensive primary and secondary research conducted by the research team. Secondary research has been conducted to refine the available data to breakdown the market in various segments, derive total market size, market forecast, and growth rate. Different approaches have been worked on to derive the market value and market growth rate. Our team collects facts and data related to the market from different geography to provide a better regional outlook. In the report, the country-level analysis is provided by analyzing various regional players, regional tax laws and policies, consumer behavior, and macro-economic factors. Numbers extracted from secondary research have been authenticated by conducting proper primary research. It includes tracking down key people from the industry and interviewing them to validate the data. This enables our analyst to derive the closest possible figures without any major deviations in the actual number. Our analysts try to contact as many executives, managers, key opinion leaders, and industry experts. Primary research brings the authenticity of our reports.
Secondary sources include:
The report provides an in-depth analysis of the market size and growth opportunities. The report will serve as a source for 360-degree analysis of the market thoroughly delivering insights into the market for better business decisions.
The Report Covers: